Advanced Facials-Sem2 Session1/Cynthia Li /2011 1 Guidelines to Client Consultation Form 1.WHAT?  Client Consultation Form 2.WHY?  Provides an in-depth.

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  • Advanced Facials-Sem2 Session1/Cynthia Li /2011*Guidelines toClient Consultation FormWHAT?Client Consultation Form2.WHY? Provides an in-depth Consultation which reveals Contraindications, Clients current regimen & expectations of your services.Charts Clients progress.Presents as a vital record of medical conditions disclosed by Client.3.WHEN?Prior to treatment.WHERE?In Reception area or Treatment Room.HOW?Client fills/updates the Client Consultation Form. Therapist goes over the details with the Client, asks questions for clarification & answers the Clients questions.Ensure that Client has signed the Client Consultation Form.

    Advanced Facials-Sem2 Session1/Cynthia Li /2011

  • Advanced Facials-Sem2 Session1/Cynthia Li /2011*Key Sections ofClient Consultation Form Your HealthQ1:Underlying medical reason that may affect your treatment choice.Contact the Clients doctor if unsure of suitability of your treatment.Q2:Areas of recent surgery should not be massaged for at least 3 months (facial area) or 6 months (body).Q3:Treatment should be modified if Health problems in the past or present cancer, diabetes, epilepsy, heart problem, spinal injury hormone balance, hysterectomy, thyroid condition, varicose veins & systemic disease.Q4:Clients medications & vitamins can have dramatic effect on their skin antibiotics, Herpes ointments, high blood pressure tablets, chemotherapy, cortisone, Retin-Adapalene /Renova, Accutane & prescription Benzoyl peroxide.Q5:Smoking depletes Vitamin C, impairs healing, causes yellow/sallow skin, comedones & fine wrinkles.Q6:Lack of exercise calls for a more detoxifying, stimulation course of treatment.

    Advanced Facials-Sem2 Session1/Cynthia Li /2011

  • Advanced Facials-Sem2 Session1/Cynthia Li /2011*Key Sections ofClient Consultation Form Your HealthQ7:Highly-restricted diet/fasting can cause breakouts, dry skin, hormonal imbalance & body hair growth.Q8:If Client wears contact lenses, do not apply pressure on/around eyelid, or ask Client to remove them prior to treatment.Q9:Metal implants, pacemaker & body piercings contraindicate the use of electrical current.Q10:Treatment should be modified to Clients stress level.Your SkinQ11:Give client the opportunity to discuss their skin/body problems.Q12:Clients general level of skin care sophistication will be indicated by the diversity of the homecare regimen.Exfoliation HistoryQ13:Follow the Less Rule so as not to over-stimulate the skin.Q14:Do not exfoliate or wax area treated by any prescription or topical acne treatment product for at least 3 months after Client has stopped using it.

    Advanced Facials-Sem2 Session1/Cynthia Li /2011

  • Advanced Facials-Sem2 Session1/Cynthia Li /2011*Key Sections ofClient Consultation Form Exfoliation HistoryQ15:Over-exfoliation can dry, over-sensitise & cause premature ageing.Moisture HydrationQ16:Clients should consume at least 8 glasses of plain water everyday. Q17:Consumption of more than 8 alcoholic beverages per week can cause skin dryness & bodily dehydration.Q18:Clients experiencing flakiness, tightlness & obvious dryness should increase their water intake.Q19:Clients should use an SPF15 sunscreen over the face/body daily to prevent incidental sun damage.Q20:Recommend higher SPF to sunbathing clients & Protective Self Tan/Spray tanning.Capillary ActivityQ21-24:Can indicate possible early stages of Rosacea, skin sensitivity/environmentally sensitised skin.

    Advanced Facials-Sem2 Session1/Cynthia Li /2011

  • Advanced Facials-Sem2 Session1/Cynthia Li /2011*Key Sections ofClient Consultation Form Oil SecretionQ25:Oily shine may indicate overuse of exfoliants, dehydration & overactive sebaceous glands.Q26:For Clients experiencing breakouts, check for comedogenic ingredients in current skin/hair/makeup regimens.Nerve ActivityQ27:High levels of caffeine can increase skin sensitivity & blood circulation, reduce skin moisture levels, cause anxiety & low pain threshold. Q28:Burning & itching on the skin can be due to cosmetic allergies.Q29:Clients pain threshold will determine how firm you can massage, perform extractions, & the clients response to waxing.Q30:Clients who experience claustrophobia should not be wrapped tightly, have their arms wrapped or be left unattended during a treatment.Q31:Clients preferred massage pressure.Q32:If in doubt of a Clients suitability for treatment, perform a patch test to check for reactions cosmetics, medicine, pollen, food, animals, Iodine, Hydroxy acids, fragrance & sunscreens.

    Advanced Facials-Sem2 Session1/Cynthia Li /2011

  • Advanced Facials-Sem2 Session1/Cynthia Li /2011*Key Sections ofClient Consultation Form Female Clients onlyQ33:Oral contraceptives can cause uneven skin pigmentation, skin breakouts & dryness.Q34:If Client is pregnant/trying to become pregnant, avoid essential oils, electrical current, high temperature & detoxifying treatments.Q35:If Client is lactating, do not use essential oils.Male Clients onlyQ36:Identify cause of shaving irritation &ingrown hairs. Q37:Troubleshoot shaving irritation problems by recommending a pre-shave scrub to lift hairs & prevent ingrowns.Q38:Recommend regular exfoliation & scrub before shaving.Questions to discuss every visitQ39:Menstruation increases skin sensitivity.Q40:Have the returning Client check over their previous entries on their Client Consultation Form to alert you of any new contraindications.Q41:Dental x-rays may temporarily reduce sebaceous activity & cause skin dryness.Q42:Discussing Clients expectations before every treatment ensures that you tailor your service to meet their needs everytime.

    Advanced Facials-Sem2 Session1/Cynthia Li /2011

    CLIENT CONSULTATION*WHAT: Filling or updating the Client Consultation Form prior to treatment.2. WHY:The Skin Care Treatment begins with an in-depth Consultation that will not only reveal any contraindications to your planned course of treatment, but will also give a glimpse into the clients current regimen (i.e. skin routine at home or professional skin treatments) and expectations of your services.Keeping your Clients Consultation Forms up-to-date will therefore, not only allow you to chart your clients progress, but will also be a vital (essential) legal record of whether or not each client has accurately disclosed related medical conditions.WHEN?Prior to treatment. It is advisable to ask clients to arrive at the Skin Care Center 10 to 15 mins before their appointment time. This enables a thorough consultation to take place.WHERE?At the reception area or in the treatment room. Ask the Client to fill or update Client Consultation Form.The Therapist may sit with the Client in a quiet area of the Reception area to proceed with going over the details or in the Treatment Room while the Client is lying on the treatment bed.HOW?The Client fills or updates the Client Consultation Form. The Therapist goes over the details with the Client, asks questions for clarification and also answers the Clients questions.Ensure that Client has signed the Client Consultation Form which ensures that all information has been agreed and understood.Advanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATIONAdvanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATION*CL to refer to IDI Effective Skin Analysis Training Module p: 3-8.Advanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATIONAdvanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATION*CL to refer to IDI Effective Skin Analysis Training Module p: 3-8.Advanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATIONAdvanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATION*CL to refer to IDI Effective Skin Analysis Training Module p: 3-8.Advanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATIONAdvanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATION*CL to refer to IDI Effective Skin Analysis Training Module p: 3-8.Advanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATIONAdvanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATION*CL to refer to IDI Effective Skin Analysis Training Module p: 3-8.Advanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011CLIENT CONSULTATIONAdvanced Facials -Sem 2 Session 1/ Prepared by Cynthia Li/July 2011

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