advanced customer support · oracle audit vault and database firewall 12.1.0.3 january 2015 oracle...

23
CONFIDENTIAL: Advanced Customer Support Page 1 of 23 Advanced Customer Support ENGINEERED ASSESSMENT - MONTHLY PATCH ASSESSMENT - ORACLE ENTERPRISE MANAGER 12.1.0.5 MAY 2017 Prepared by Advanced Customer Support Author: Alfonso Jiménez Creation Date: Mayo 5, 2017 Version: 1.0

Upload: others

Post on 20-May-2020

16 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 1 of 23

Advanced Customer Support

ENGINEERED ASSESSMENT

- MONTHLY PATCH ASSESSMENT -

ORACLE ENTERPRISE MANAGER

12.1.0.5

MAY 2017

Prepared by Advanced Customer Support

Author: Alfonso Jiménez

Creation Date: Mayo 5, 2017

Version: 1.0

Page 2: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 2 of 23

1. Contents

1. Contents ............................................................................................................................................................................... 2

2. Approvals ............................................................................................................................................................................ 3

3. Service Scope and Objectives ............................................................................................................................................ 4

4. Enterprise Manager 12c Patching Strategy ..................................................................................................................... 5

5. Oracle Enterprise Manager Lifetime Support ................................................................................................................. 7

6. Latest Available Releases for the Oracle Management Service ...................................................................................... 8

7. Latest Available Releases for the Oracle Management Agent ........................................................................................ 9

8. Latest Available Releases for Enterprise Manager Plug-ins......................................................................................... 10

9. Patch Set Updated (PSU) ................................................................................................................................................. 12

10. Recommended Bundle Patches for OEM version 12.1.0.5 ............................................................................................ 13

11. Additional Recommended Patches .................................................................................................................................. 16

12. Third Party Plug-ins developed by Oracle Partners ..................................................................................................... 17

13. Released Patches for Enterprise Manager during last month ...................................................................................... 20

14. Opatch Utility Considerations ......................................................................................................................................... 21

15. Oracle Enterprise Manager Licensing Information ...................................................................................................... 22

Page 3: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 3 of 23

2. Approvals

Author

Name Position

Alfonso Jiménez ACS Advanced Support Engineer

Reviewers

Name Position

Agustín Calvo Technical Account Manager

José María Gómez Technical Account Manager

Distribution

Name Position

Technical Team of ACS Customer Customer

Oracle ACS ASEs and TAMs

Page 4: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 4 of 23

3. Service Scope and Objectives

The purpose of the Monthly Patch Assessment for Oracle Enterprise Manager is to present:

Lifetime Support for all OEM releases

The latest available Plug-ins, Agents and OMSs released

The latest PSUs and recommended Bundle Patches

Patches created and available for download during last month

This assessment utilizes a facility within Oracle called Automated Release Update (ARU) to look for the new patches released and to provide proactive reports or recommended upgrade patches based on the study of various general Oracle Enterprise Manager components.

From this report, customer can have an updated list of the Patches, PSUs, Bundles and OEM components released during the month of April 2017, and in this way, keep up to date the Oracle Enterprise Manager system.

As with all upgrades and updates, it is customer’s responsibility to maintain environments where any patches can be thoroughly tested before changes are promoted to production.

Page 5: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 5 of 23

4. Enterprise Manager 12c Patching Strategy

Oracle recommends you to keep your Enterprise Manager installation up to date with latest released patches. To simplify the patching tasks Oracle has designed the following strategies: PSUs Patch Set Updates (PSUs) are proactive cumulative patches containing recommended bug fixes that are released on a regular and predictable schedule. PSUs are on quarterly schedule, specifically the Tuesday closest to the 17th of January, April, July, and October. These patches are designed to be applied on the OMS and OMA Framework.

Bundle Patches Beginning with the release of Enterprise Manager Base Platform 12.1.0.3, Oracle designed a new patch release process to patch Cloud Control Management Agents and Cloud Control Plug-ins. As Agent and Plug-in patches are created, they will be added to their respective bundle, tested and released on a monthly basis as part of a cumulative bundle patch for each component. This new process should reduce or eliminate existing problems with patch conflicts. One-off Patches One-off patches are bug fixes provided as required for a single bug fix or a collection of bug fixes. They may also be created for customer specific security bug fixes. A one off patch could also be a diagnostic patch that is created to help diagnose or verify a fix or collection of bug fixes. The recommendation is to apply the bundle patch (described below) and not apply one off patches unless recommended by Oracle Support. To understand where theses patches have to be applied, the following image resumes the Oracle Enterprise Manager 12c architecture:

Page 6: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 6 of 23

Both, OMS (Oracle Management Service) and OMAs (Oracle Management Agents) are compounded by its own Framework (core installation) and different plug-ins which can be added or removed as desired (except some default plug-ins). Each module must be patched separately as describe the following table:

Component Framework Plugins

Oracle Management Service Quarterly apply latest PSU released

Monthly apply latest Bundle Patch released

Oracle Management Agent Quarterly apply latest PSU released

Monthly apply latest Bundle Patch released

Note: Other OEM Components such as the Database Repository or Weblogic Server can be patched following the Oracle recommendations. The explanation of these patching strategies is out of the scope of this document. To obtain more information contact to your Oracle ACS TAM requesting information about additional services focused on those modules.

Page 7: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 7 of 23

5. Oracle Enterprise Manager Lifetime Support

Oracle’s Lifetime Support Policy puts you in control of your upgrade strategy. Our flexible support policy stages make it easier for you to plan and budget for Oracle’s exclusive product upgrades. You’ll enjoy continued peace of mind, knowing that we’ll always be there to support your business. When it’s time to upgrade, you’ll have rights to major product releases, so you can benefit from Oracle’s technology leadership and keep pace with the world of business

Premier Support provides a standard five year support policy for Oracle Technology products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.

Following are the meanings of the stages of support for an Oracle product:

Premier Support (PS): Provides maintenance and support of Enteprise Manager, Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from their general availability date.

Extended Support (ES) : Provides an extra three years of support for specific Oracle releases for an additional fee. Customer benefit from the same quality of service received with Premier Support.

Sustaining Support (SS): With Sustaining Support, customers receive technical support including access to online support tools, knowledge bases, pre-existing fixes and assistance from technical support experts indefinitely. However, patches will not be created after extended support has elapsed.

General Availability (GA): This is the date when the product was released.

Important Note:

Oracle Premier Support ends at 31th of October. Oracle has waived Extended Support fees for the first year of Extended Support, so up until 31st October 2017. Now Extended Support fees only become liable after October 2017.

Release GA Date

Premier Support Ends

Fee Waiver End

Extended Support Ends

Sustaining Support Ends

OEM 12 Oct 2011 Oct 31, 2016 Oct 31, 2017 Oct 31, 2020 Indefinite

More detailed information can be found in the following links:

Enterprise Manager 12.1 Lifetime Support Changes (Doc ID 2173205.1)

http://www.oracle.com/us/support/library/lifetime-support-technology-069183.pdf

Page 8: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 8 of 23

6. Latest Available Releases for the Oracle Management Service

The following table shows the latest OMS version available on your specific OS platform:

Enterprise Manager Cloud Control 12c

Platform Latest Version Release Date

Linux x86 (64-bit) 12.1.0.5 15-Jun-2015

Detailed information about all certified platforms and previous releases can be found in MOS Note:

Release Schedule of Current Enterprise Manager Releases and Patch Sets (10g, 11g, 12c, 13c) (Doc ID 793512.1)

Findings & Recommendations

Oracle Enterprise Manager 13.2 is already available. Consider testing this new version to take advantage of new functionalities.

Page 9: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 9 of 23

7. Latest Available Releases for the Oracle Management Agent

The following table shows the latest OMA versions available for all certified OS platforms.

Enterprise Manager Cloud Control 12c

Platform Lastest Version Release Date

HP-UX Itanium 12.1.0.5 15-Jun-2015

HP-UX PA-RISC (64-bit) 12.1.0.5 15-Jun-2015

Linux x86 12.1.0.5 15-Jun-2015

Linux x86-64 12.1.0.5 15-Jun-2015

Microsoft Windows (x86-64 bit) 12.1.0.5 15-Jun-2015

Microsoft Windows (x86-32 bit) 12.1.0.5 15-Jun-2015

Solaris Operating System (x86 64-bit) 12.1.0.5 15-Jun-2015

z/Linux 12.1.0.5 15-Jun-2015

For each platform you can find detailed information about schedules of earlier releases in MOS Note:

Release Schedule of Current Enterprise Manager Releases and Patch Sets (10g, 11g, 12c, 13c) (Doc ID 793512.1)

Findings & Recommendations

Oracle Enterprise Manager 13.2 is already available. Consider testing this new version to take advantage of new functionalities.

Page 10: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 10 of 23

8. Latest Available Releases for Enterprise Manager Plug-ins

In Enterprise Manager 12c, the idea of managing targets is accomplished by downloading plug-in code and storing it in the software library and then deploying the plug-in code to the OMS and the Agent. Without deploying the plug-in code to the OMS and Agent, Enterprise Manager Cloud Control will not be able to discover, monitor or manage the targets that are associated to the plug-in. This new target architecture allows Oracle to easily update the management features when a new version of the target is released as well as deliver timely bug fixes.

The following table provides the list of latest available Plug-ins for Enterprise Manager 12c Cloud Control:

Plugin Latest Version Release Date

Oracle Database 12.1.0.8 June 2015

Oracle Fusion Middleware 12.1.0.8 June 2015

Oracle Exadata 12.1.0.6 June 2014

My Oracle Support 12.1.0.6 June 2014

Oracle Siebel 12.1.0.5 June 2014

Oracle Fusion Applications 12.1.0.6 June 2014

Oracle Virtualization 12.1.0.6 June 2014

Oracle Consolidation Planning and Chargeback

12.1.0.6 June 2014

Oracle Cloud 12.1.0.10 June 2015

Oracle Big Data 12.1.0.4 June 2014

Oracle Storage Management Framework 12.1.0.6 June 2015

Oracle Exalogic Elastic Cloud Infrastructure 12.1.0.2 June 2014

Oracle Audit Vault (Terminal Release) 12.1.0.4 June 2013

Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015

Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014

IBM DB2 12.1.0.2 February 2012

Sybase ASE Database 12.1.0.2 February 2012

Microsoft SQL Server 12.1.0.4 June 2014

EMC Celerra Storage 12.1.0.2 February 2012

EMC CLARiiON Array 12.1.0.2 February 2012

EMC Symmetrix Array 12.1.0.2 February 2012

Apache Tomcat 12.1.0.3 June 2014

Microsoft .NET Framework 12.1.0.2 June 2013

Microsoft IIS 12.1.0.2 June 2013

Microsoft Active Directory 12.1.0.1 July 2012

Microsoft Biztalk 12.1.0.1 July 2012

Oracle Virtual Infrastructure 12.1.0.2 June 2015

Cloud Framework 12.1.0.3 June 2015

Oracle Plugins not listed in this document are developed by product (target) specific teams and therefore fall under the Error Correction Support Policies Guidelines of those products. Non-Oracle Plug-ins not listed in

Page 11: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 11 of 23

this document are created by Oracle Partners and support for those plug-ins is determined by the Oracle Partner who developed the plug-in. Please see the Enterprise Manager Extensibility Exchange for additional information. Note: Some recently released plug-ins could not be available for your OMS version. You can check the complete list of plug-in released for each OMS version in MOS Note:

Release Schedule for Enterprise Manager Cloud Control Plug-ins (Doc ID 1486995.1)

Findings & Recommendations

Consider upgrading all your plug-ins to the latest version to benefit of new functionalities, enhancements, and code fixes.

Page 12: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 12 of 23

9. Patch Set Updated (PSU)

Patch Set Updates (PSUs) are proactive cumulative patches containing recommended bug fixes that are released on a regular and predictable schedule. PSUs are on quarterly schedule, specifically the Tuesday closest to the 17th of January, April, July, and October.

Important Note about patch numbering changes

As of November 2015 the version numbering for new Bundle Patches, Patch Set Updates and Security Patch Updates for Oracle Database, Enterprise Manager and Middleware products will start to change format. The new format replaces the numeric 5th digit of the bundle version with a release

date in the form "YYMMDD" where:

o YY is the last 2 digits of the year

o MM is the numeric month (2 digits)

o DD is the numeric day of the month (2 digits)

Note that the "release date" is the release date of the main bundle / PSU / SPU. In some rare cases, for example where the same bundle is released on multiple platforms, the patch for a specific platform may not be available until some days after the "release date".

o "OEM PSU 12.1.0.4.6" will instead be called "OEM PSU 12.1.0.4.160119"

See Note:2061926.1 “Oracle Database, Enterprise Manager and Middleware - Change to Patch Numbering from Nov 2015 onwards” for more details.

Recommended Patches are provided for the following targets:

Oracle Management Server Home

The following tables show information about latest PSUs released for your OEM version:

12.1.0.5 OMS

Document Description Patch Download

Note 2246790.1

12.1.0.5.170418 Enterprise Manager Base Platform Patch Set Update (PSU) new

Patch 25387190 (OMS Generic)

Detailed PSU information can be found in the MOS Note:

Oracle Recommended Patches (PSU) for Enterprise Manager Base Platform (All Releases) (Doc ID 822485.1)

Findings & Recommendations

Consider installing latest PSU available for your OEM platform

Page 13: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 13 of 23

10. Recommended Bundle Patches for OEM version 12.1.0.5

With the release of Enterprise Manager Base Platform 12.1.0.3, Oracle has designed a new patch release process for the following components:

o Oracle Management Agent

o Cloud Control Plug-ins (both OMS-side and Agent-side patches for the latest available Plug-in release)

The following tables describe the latest Bundle Patches released during last month. Beginning with EM 12.1.0.5 Bundles are cumulative from month-to-month; the most recent bundle will contain all the patches from previous bundles.

System Bundle Patch

Component Latest Available BP Bundle Patch Bug List

OMS-Side Plug-in System Patch

12.1.0.5.170430 new

(April 30, 2017)

Patch 25839808 new

See individual Plug-in Bug List Notes for the bugs fixed in each plug-in.

Agent Bundle Patch

Component Latest Available BP Bundle Patch Bug List

Management Agent

12.1.0.5.170430 new

(April 30, 2017)

Patch 25779638 new Note 2039330.1

Page 14: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 14 of 23

OMS Plug-in Bundle Patches

Component Latest Available BP Bundle Patch Bug List

Oracle Database Plugin

12.1.0.8.170430 new

(April 30, 2017)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 25839868 new Agent-Side Discovery: Patch 25223872

Note 2039331.1

Cloud Plug-in

12.1.0.10.170131

(January 31, 2017)

Included in this month's OMS-Side System Patch

Note 2039332.1

Fusion Middleware Plug-in

12.1.0.8. 170331

(March 31, 2017)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 25724075 Agent-Side Discovery: Patch 25037634

Note 2039333.1

Chargeback and Capacity Planner Plug-in

12.1.0.6.2:

(July 31, 2015)

Included in this month's OMS-Side System Patch

Note.1921077.1

Cloud Framework Plug-in

12.1.0.3.170131

(January 31, 2017)

Included in this month's OMS-Side System Patch

Note 2050108.1

Fusion Apps Plug-in

12.1.0.6.161130

(November 30, 2016)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 23517347 Agent-Side Discovery: Patch 21806673

Note 1901204.1

MyOracleSupport (MOS) Plug-in

12.1.0.6.161231

(December 31, 2016)

Included in this month's OMS-Side System Patch

Note.1901201.1

Exadata Plug-in

12.1.0.6.170331

(March 31, 2017)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 25555535 Agent-Side Discovery: Patch 20844924

Note.1929659.1

Apache Plug-in

12.1.0.3.1:

(July 31, 2015)

Included in this month's OMS-Side System Patch

Note.1982199.1

Big Data Appliance Plug-in

12.1.0.4.160731:

(July 31, 2016)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 25117689 Agent-Side Discovery: Patch 23218115

Note.2026192.1

Page 15: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 15 of 23

Virtualization Plug-in

12.1.0.7.160831:

(August 31, 2016)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 25349503

Note.2083914.1

Beacon Plug-in

12.1.0.5.160531:

(May 31, 2016)

Agent-Side Monitoring: Patch 23124295 Note.2094343.1

Storage Management Framework Plug-in

12.1.0.6.160930:

(September 30, 2016)

Included in this month's OMS-Side System Patch

Note.2094360.1

Siebel Plug-in

12.1.0.5.160331:

(March 31, 2016)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 23124286 Agent-Side Discovery: Patch 22897485

Note.1901203.1

OVI Plug-in

12.1.0.6.161031:

(October 27, 2016)

Included in this month's OMS-Side System Patch Agent-Side Monitoring: Patch 24610062 Agent-Side Discovery: Patch 24610064

Note 2145941.1

ZDLRA Plug-in

12.1.0.3.170331

(March 31, 2017)

Included in this month's OMS-Side System Patch Agent-side-monitoring: Patch 25223974

Note.2134232.1

The complete list of 12.1.0.5 Bundle Patches released can be found in MOS Note:

Enterprise Manager (PS4) 12.1.0.5.0 Bundle Patch Master Note (Doc ID 2038446.1)

Findings & Recommendations

Consider installing latest Bundle Patch available for your OEM platform

Page 16: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 16 of 23

11. Additional Recommended Patches

Additionally other Enterprise Manager modules can be quarterly patched to obtain new product benefits and bug fixes, contributing to maintain healthy your system. Oracle recommends applying the following patches in your Enterprise Manager environment:

OMS Patches for version 12.1.0.5

Patch 20418674 Oracle JDK 6 Update 95

Patch 21640624 Oracle HTTP Server 11.1.1.7 Patch (CVE-2015-4794, CVE-2015-1829, CVE-2015-4914)

Patch 19345576 OPMN patch (CVE-2014-4212)

Patch 22013598 Web Cache Patch (CVE-2015-2658)

Patch 18423831 WLS Plugin 1.1 (11.1.1.7) for Oracle_WT

Patch 19849290 WebTier one-off Patch

Patch 22567790 FMW Control Patch (CVE-2016-3496)

Patch 20124292 FMW 11.1.1.7.0 one-off for Oracle_WT new

Patch 25264940 ADF 11.1.1.7 Patch for Oracle_WT new

Patch 25388747 WLS PSU Patch (10.3.6.0.170418) new

Patch 16420963 WLS one-off Patch GDFA

Repository DB Patches for version 11.2.0.4

Patch 25440393 Quarterly Full Stack Download Patch for Exadata (Apr 2017 - 11.2.0.4.0) new

Patch 25440390 Quarterly Full Stack Download Patch for Supercluster (Apr 2017 - 11.2.0.4.0) new

Patch 25440411 Quarterly Database Patch for Exadata (Apr 2017 – 11.2.0.4.170418) new

Patch 25476126 GI 11.2.0.4.170418 PSU new

Patch 24732075 Database 11.2.0.4.170418 PSU new

Patch 18235390 Database One-off Patch

You can find more information about these patches and how to apply them in MOS Note:

Oracle Support Document 1664074.1 (Applying Enterprise Manager 12c Recommended Patches)

Findings & Recommendations

Consider installing Oracle recommended patches available in all your OEM modules

Page 17: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 17 of 23

12. Third Party Plug-ins developed by Oracle Partners

A key component of the Enterprise Manager Cloud Control architecture is the Extensibility framework. To enable Oracle partners to extend the Enterprise Manager Platform, an Extensibility Development Kit (EDK) is provided with the product. The following table lists all the 3rd Party Plug-ins developed by Oracle partners using this utility, ordered by release date in descendant order:

Contributor Plug-in Name Description Area Release Status

Release Date

Documentation

Comtrade F5 BIG IP

Monitor BIG-IP storage and CPU usage for improved device stability and configured virtual servers health and performance

Network Beta 26-OCT-15 Product Website

VLSS LLC Pure Storage Flash Array

Enterprise Manager plug-in for Pure Storage Flash Arrays

Storage Available 31-AUG-15 Data Sheet

No Limits Software

RaMP DCIM

Collect and monitor real-time data from UPSs, PDUs, rack PDUs, cooling equipment, network devices, and servers (both physical and virtual)

DCIM Beta 01-jul-15 Product Website

AIDev mongoDB

Centralized visibility of mongoDB database environments, giving administrators a single view on component availability and performance at both a database and estate level

Database Available 08-apr-15 Data Sheet

EMC EMC XtremIO

EMC XtremIO Storage metric collection architecture collects storage monitoring metrics and relays the data back to the Oracle Management Agent (OMA) where it is processed through Oracle Enterprise Manager.(requires login to EMC Support to download

Storage Available 23-feb-15 Product Documentation

Cisco UCS Manager

Health monitoring and status checking to monitor fans and PSU in the UCS domain Support for UCS-Mini and UCS Manager Release 3.0

Framework Beta 20-feb-15 Blog

Blue Medora LLC

VMware vSphere Web Client

VMware vSphere Web Client for Oracle Databases

Database Available 30-oct-14 Product Documentation

Page 18: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 18 of 23

Blue Medora PostgreSQL

Extends the native database monitoring capabilities of Oracle Enterprise Manager Cloud Control 12c (EM12c) to PostgreSQL database environments

Database Available 02-may-14 Datasheet

NetApp SANtricity

Comprehensive monitoring of NetApp SANtricity E/EF Series Storage Systems for Oracle Enterprise Manager 12c

Storage Available 31-mar-14 Product Website

Dell Dell OpenManage

Monitor Dell servers, storage and networking devices - Oracle Validated Integration

Server/ Storage/ Network

Validated 25-mar-14 Datasheet

Fusion-io Fusion ION Accelerator

Monitor ION Accelerator from Enterprise Manager

Storage Available 14-mar-14 Product Website

Blue Medora

VMware Lifecycle Management Edition

Extends Oracle EM support to Oracle workloads running on VMware with Database as a Service, Middleware as a Service, and operational management capabilities

Virtualization Available 20-dec-13 Datasheet

Hitachi Data Systems

Hitachi Storage Adaptor

Integrated view of the Hitachi storage infrastructure for Oracle databases

Storage Available 20-nov-13 Datasheet

EMC EMC VNX

Consolidate VNX monitoring information and perform root cause analysis via EM 12c

Storage Available 04-oct-13 Product Documentation

EMC EMC VMAX

Consolidate VMAX monitoring information and perform root cause analysis via EM 12c

Storage Available 01-jul-13 Product Documentation

Blue Medora VMware vSphere

Fully integrated, single-console monitoring for metrics, thresholds, and reporting for Oracle EM 12c with VMware virtualization

Virtualization Validated 18-mar-13 Datasheet

NetApp NetApp Storage System

Monitor availability, performance, and configuration information for NetApp storage controllers used in enterprise cloud environments and Oracle Databases

Storage Validated 01-oct-12 Datasheet

Pythian MySQL Monitor MySQL targets in the same way Oracle Databases are monitored

Database Available 01-sep-12 Blog Post

Entuity Enterprise Network Manager

Monitor network components from Oracle Enterprise Manager

Network Available 01-jan-12 Datasheet

Dell Dell Force10 Open Automation

Integrated management and visibility into datacenter network

Network Validated 02-oct-11 Datasheet

Page 19: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 19 of 23

Note: Oracle is not responsible for the availability of, and content provided on, third party Web sites. You should refer to the policies posted by other Web sites regarding privacy and other topics before you use them. You agree that Oracle is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that Oracle is not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that Oracle is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

Page 20: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 20 of 23

13. Released Patches for Enterprise Manager during last month

The following tables list the patches delivered and available during April 2017 for Oracle Enterprise Manager 12c. A total of 17 patches were released.

Tables are ordered by release in descendant order:

Released Patches for Enterprise Manager 12c during April 2017

Bug Release Platform Product Subject

25189362 12.2.1.2.0 Generic Enterprise Manager for Fusion Middleware

OTD:12.2.1.0.0-EM performance degrades as more serverpools, virtualservers added

24504058 12.2.1.1.0 Generic Enterprise Manager for Fusion Middleware

Stage13: Partition login is failing in pure SSL mode

25839868 12.1.0.8.0 Generic Enterprise Manager for Oracle Database

em db plugin bundle patch 12.1.0.8.170430 (agent monitoring)

21683319 12.1.0.5.170418 Generic Enterprise Manager Base Platform

Skip EM_METRIC_KEY when purging metric tables

22029514 12.1.0.5.170117 Generic Enterprise Manager Base Platform

EM_REPOS_SEV_EVAL DBMS JOB NOT RUNNING ON SCHEDULE IN 12.1.0.4 OMS

21683319 12.1.0.5.170117 Generic Enterprise Manager Base Platform

Skip EM_METRIC_KEY when purging metric tables

21026842 12.1.0.5.170117 Generic Enterprise Manager Base Platform

12.1.0.4 OMS inserting rows into many tables failing with ORA-00001 errors

20389704 12.1.0.5.170117 Generic Enterprise Manager Base Platform

Metric history chart is incorrect when time period is Last/Past n weeks/days

21683319 12.1.0.5.161018 Generic Enterprise Manager Base Platform

Skip EM_METRIC_KEY when purging metric tables

25297713 12.1.0.5.160331 Generic Enterprise Manager Base Platform

SIMPLE WEB SERVICE TEST FAILING WITH GET METHOD WITH SUCCESS STRING

25839808 12.1.0.5.0 Generic Enterprise Manager Base Platform

enterprise manager for oms plugins 12.1.0.5.170430

25779638 12.1.0.5.0 Generic Enterprise Manager Base Platform

EM-AGENT Bundle Patch 12.1.0.5.170430

25341210 12.1.0.5.0 Generic Enterprise Manager Base Platform

Real Time Monitoring Screen reporting is not consistent with Time displayed

25253416 12.1.0.5.0 Generic Enterprise Manager Base Platform

Service Now Incidents are not clearing after OMS Restart

25169634 12.1.0.5.0 Generic Enterprise Manager Base Platform

EM 12cR5: Agent cloning fails due to missing file 'agentDeploy.sh' (only on AIX)

24780974 12.1.0.5.0 Generic Enterprise Manager Base Platform

tracking bug to repackage OPSS bug 14803792 as EM Agent patch

20777160 12.1.0.5.0 Generic Enterprise Manager Base Platform

Real-time Monitoring is generating the logs with -rw-rw-rw- permisions

Page 21: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 21 of 23

14. Opatch Utility Considerations

Important Note

Before apply any patch on your Enterprise Manager System, ensure you are using the correct Opatch

version to avoid execution problems

OPatch is an Oracle supplied utility that allows you to apply patches or rollback interim patches that are not part of a patch set to an Oracle product. This includes any Critical Patch Updates. The program has sub-commands that may take arguments. OPatch is a standard utility that is available on all Oracle Enterprise Manager releases. The utility supports the following features:

Application of interim patches

Rollback of interim patches

Conflict detection between new and previously applied interim patches

Suggested strategies for patch conflict resolution

Reports on installed products and interim patches applied

According OPATCH PLACEHOLDER Patch 6880880, the latest OPatch version available is:

11.1.0.12.9 for Enterprise Manager 12c.

For more information regarding the OPatch Utility, please review My Oracle Support: -Note 224346.1 Opatch - Where Can I Find the Latest Version of Opatch? -Note 274526.1 How to download and install opatch (generic platform).

-Downloading the Opatch version from MOS video

-Note 293369.1 OPatch documentation list

Important Note

Beginning with Enterprise Manager 12.1.0.3, Enterprise Manager patching uses the opatchauto command. You can find detailed information of this new method in the following MOS Notes: EM 12c: opatchauto FAQ for Enterprise Manager 12.1.0.3 Cloud Control (Doc ID 1593468.1) EM 12c: How to Apply a System Patch to the Enterprise Manager 12.1.0.3 Cloud Control OMS Oracle Home with opatchauto Using the Patch 16905536 Example (Doc ID 1595580.1)

Page 22: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 22 of 23

15. Oracle Enterprise Manager Licensing Information

Oracle Enterprise Manager Cloud Control 12c is Oracle's single, integrated solution for managing all aspects of the Oracle Cloud and the applications running on it. Cloud Control couples a potent, top-down monitoring approach to delivering the highest quality of service for applications with a cost-effective automated configuration management, provisioning, and administrative solution. This powerful combination provides unequaled management for any size Oracle data center.

Oracle also offers several options, management packs, management plug-ins, and other products that enhance the capabilities of Oracle Enterprise Manager for specific purposes. This chapter describes the separately licensed Oracle Enterprise Manager management packs, management plug-ins, and other products you can purchase to enhance the capabilities of Oracle Enterprise Manager in specific environments. To obtain detailed information about licensing of Oracle Enterprise Manager consult the following chapters and appendix:

o Chapter 2, "Enterprise Database Management" o Chapter 3, "Oracle Middleware Enterprise Management" o Chapter 4, "Identity Management Enterprise Management" o Chapter 5, "Other Infrastructure Management" o Chapter 6, "Application Performance and Regression Testing" o Chapter 7, "End User Monitoring" o Chapter 8, "Packaged Application Management" o Chapter 9, "Cloud Management" o Chapter 10, "Base Enterprise Manager Functionality" o Appendix A, "Third-Party Licenses" o Appendix B, "Third-Party Licenses for Oracle Enterprise Manager Ops Center" o Appendix C, "Oracle Licenses for Oracle Enterprise Manager Ops Center"

Page 23: Advanced Customer Support · Oracle Audit Vault and Database Firewall 12.1.0.3 January 2015 Oracle Engineered Systems Healthchecks 12.1.0.5 June 2014 IBM DB2 12.1.0.2 February 2012

CONFIDENTIAL: Advanced Customer Support

Page 23 of 23

Oracle Corporation World Headquarters 500 Oracle Parkway Redwood Shores, CA 94065 U.S.A. Worldwide Inquiries: Phone: +1.650.506.7000 Fax: +1.650.506.7200 oracle.com Copyright © 2016, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. 0408