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All things can be forgiven if we can progress“ ”

- Cat Stevens

COURSE OVERVIEW

Cat Stevens

In today's global market and fast changing world, companies need to be ready to face a possible crisis within minutes. This is especially true for a company’s security department.

Corporate Security is often faced with difficult situations that range from natural or man-made disasters, strikes, criminal activity, threats of violence, sudden acts of terrorism and dealing with crowds or large gatherings of people.

The challenge is how to train and maintain your security department on an international level, in order to protect corporate property and employees.

This course will give you the knowledge to be able to maintain and develop your security team to the highest standard. The focus of this program is on Crowd Management & Riot Control.

COURSE BENEFITS

Give participants an understanding of the proper use and care of equipmentInstall professional conduct when confronted with crowds, where violence could erupt at any moment. Understand a riot or civil disturbance, violence and crowd management techniquesThis knowledge will enable security to safely contain a small crowd until local law enforcement arrives.

This course covers the maximum amount of theory and demonstrations to:

10 - 12 MAY 2011RADISSON BLUDUBAI DEIRA CREEKUAE

AdvancedCertificate inCROWD MANAGEMENTAND RIOT CONTROL

FOR SECURITY PROFESSIONALS

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Training Manual to guide you

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EXCLUSIVE!SECURITY SERIES

Note: This program is limited to crowd management and riot control until the arrival of police and other law enforcement personnel.

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.©

YOUR INTERNATIONAL COURSE FACILITATOR

PROFILE

Adrian FrancisDip.Sec.Man.,Grad.Cert.Man.,Dip.Gov.Inv.Director of Training/ Chief Instructor Australian School of Security & Investigations

Adrian Francis has a long career in law enforcement, investigations and security operations & intelligence. Extensive experience in the Emergency Command Centre, specialist covert intelligence gathering operations coupled with over 25 years experience as a senior criminal and corporate investigator has given Adrian the background knowledge and hands-on experience to ensure that Delegates receive only the most up-to-date and professional training available.

Consultant for government and private sector oninvestigator training and development New South Wales Police Rescue Squad Course Drug Enforcement Agency Crime Scene Investigators Australian Federal PoliceSurveillance Detective Advanced Certificate in Criminal Investigations Arson Investigators Certificate Advanced Diploma in Risk Management Certificate IV in Government (Fraud Control & Investigations)

Over 25 years experience as an Investigator in both law enforcement and general investigation environment.Head of Emergency Dispatch Unit in the Australian Federal Police.Accredited trainer and Director of Registered Training Organization with strong background in investigator training and risk management.

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Key skills in technical based investigations, evidentiary, identification, evaluation, deployment of restricted surveillance and security equipment including GPS and RF tracking equipment and other related equipments.Consultant for corporate clients for risk management, security procedures, surveillance, investigation techniques local and international.Extensive knowledge and experience in investigation of crime and serious corruption in the Government & Organizations.Promote, contribute and instruct in safe working practices (OH&S)Check and evaluate all briefs of evidence where specialist investigative services are involved.

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WHY THIS EVENT

WHO SHOULD ATTENDPlant Security Head, Managers, Incharge Security Directors, Head, ManagersBuilding Managers, OwnersRisk Managers Facility ManagersSecurity vendors and housesEmergency Response Team Investigation officers & others

COURSE SCHEDULE8.008.3010.00 - 10.2012.30 - 13.3014.40 - 15.0016.00

Registration & Coffee/TeaWorkshop commencesMorning coffee/teaLunchAfternoon coffee/teaEnd of day

The enclosed information is a general overview of the course we offer. However each course can be tailored to suit individual client needs. The type of scenario training and resources utilised is dependent upon environmental, legal and geographical constraints.

Industrial facilities, Public spaces, commercial shopping complexes, stadiums, sports events, parks, main roads & streets, public gathering areas.

Government embassies, diplomatic establishments, international summits, public demonstrations & protests

Some areas could include:

ALL SESSIONS WILL BE THEORY AND PRACTICAL BASED

COURSE CONTENT

DAY3 ANTI-RIOT EQUIPMENT & USEEquipment and Use- Baton (standard, extendable)- Shield- Helmet/Face Visor

Activities: - Video case studies- Physical demonstration & exercise- Proper methods & usage of the actual equipment by the

trainer, with active participation of all delegates in the classroom.

Legalities and Limitations- This exercise is limited to crowd control and management until

the arrival of police and other law enforcement personnel.

Understanding a riot or civil disturbance- Crowd Motivation- Political Factors- Police vs Civilians

Crowd Management and Violence- Individual Profiling- Crowd or Group Profiling- Using the Situation- Using Technology

Crowd Management Techniques- Security Formations - Line, Wedge, Diamond, Circle- Security Groups - Squad, Section, Department- Hand Signals and Command Structure- Security Team Control and Self-discipline

DAY2 CROWD MANAGEMENT

Psychology of crowds- What is a crowd- types of crowds and gatherings

Collective behavior- what is collective behavior- hysteria- The HERD behavior

Understanding crowd reactions- Panic- empathy- Rumors- Stampede- Bystander effect

DAY1 CROWD PSYCHOLOGY

This programme is designed to develop the core skills needed to assess and protect your infrastructure & employees against Security and Risk threats arising from large crowds and riots. The training is both practical and realistic and is relevant to your working environment.

You will explore some new practical strategies & techniques in crowd management and be able emphasize on the importance in communication and teamwork.

PAYMENT DETAILSFEES

/ 33360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.©

OTHER RELATED PUBLIC COURSES Security Operations & Investigation Security & Risk Management Management of Aggressive Behaviour Emergency Response Management Warehouse & Distribution Security Advanced Covert Surveillance Loss Prevention & Investigation

360 BSI is passionate about providing strategic security programs and high potential training solutions across the region to build personal competencies and organizational capability.

You will receive practical training from a professionally qualified educator with over twenty years of teaching and training experience.

Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request.

IN-HOUSE TRAINING

Thank you for your registration!

* Save up to 50% for In-house Training program

Substitutions are welcome at any time. Please notify us atleast 2 working days prior to the event. All cancellations willcarry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you.

General Information:Closing date for registration is 3rd May 2011.The fees cover lunch, tea breaks, materials and certificate.Official confirmation will be sent, once registration has been received.Participants will need to arrange their own accommodation.Attire: Smart Casual

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Cancellations/Substitutions

ADVANCEDCERTIFICATE IN

CROWD MANAGEMENT &RIOT CONTROL

FOR SECURITYPROFESSIONALS

10 - 12 MAY 2011RADISSON BLUDUBAI DEIRA CREEK

For Enquiries: +60-16-3326 360 or kris@360bsi.com

Fax: +603 9205 7788

Tel: +603 9205 7778

Mobile: +6016 3326 360

Email: kris@360bsi.com

REGISTRATION FORM

Hotel Contact Details:

Payment is required within 5 days upon receipt of the invoice.

Bank transfer:

360 BSI (M) Sdn BhdHSBC Bank Malaysia BerhadBukit Bintang Branch, Kuala Lumpur, MalaysiaAccount No: 203-371059-725Swift No: HBMBMYKL

All payments must be received prior to the event date

USD 10,000 - Special for Group of 5

USD 6,600 - Special for Group of 3

USD 2,695 per delegate

The fee does not include any taxes (withholding or otherwise). In case of any taxes applicablethe client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client.

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DELEGATES

AUTHORIZATION (This form is invalid without a signature)

Name :Job Title :Email :

( )Tel :Organization :Address :

Signature : Date: / /

For Room Reservation, contact for 360 BSI corporate rates.Telephone: 00971 4 2057105 Fax: 00971 4 2234698E-mail: reservations.dxbza@radissonblu.comRadisson BLU Hotel, Dubai Deira CreekBaniyas Road, P.O. Box 476, Dubai, UAE

SPECIAL

Group of 5

USD 10,000