adtran hosted communications solution...
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www.adtran.com/BroadSoft
ADTRAN HostedCommunicationsSolution KitsIn today’s competitive IP communications market,service providers are faced with the complexity and high cost of piecing together the right hosted com-munications solutions for their customers. Typically, they have to sort through a myriad of part numbers from multiple vendors to “mix-and-match” the correct solution. In addition, they are burdened with field support issues that increase operating expense (OPEX) and distract them from growing new business. To stay competitive, service providers require proven turnkey solutions that simplify service delivery, streamline field support and reduce OPEX.
Introducing the ADTRAN® HostedCommunications Solution KitsAs industry leaders, ADTRAN, BroadSoft®, and Polycom® have teamed together to deliver seamlessly integrated, fully interoperable Hosted Communications Solution Kits that deliver the best communications experience to theirusers — faster and with fewer resources.
Sized for small, medium and large deployments, thesepre-selected solution kits are a one-stop shop for service providers. Not only are all the applicable networking hard-ware and phones included, but there is installation and maintenance service providing zero touch provisioningback to the BroadSoft soft switch.
With ADTRAN Hosted Communications Solution Kits,choosing the right hosted communications solution isas easy as 1–2–3–4:
1. Start with BroadSoft’s BroadWorks hosted platform 2. Choose the ADTRAN access solution 3. Choose the appropriate Polycom IP phone(s) 4. Choose an ADTRAN ACES Installation and Maintenance Service
The unique ADTRAN,Polycom, and BroadSoftAdvantagen Zero Touch Provisioning — ADTRAN ACES installation and maintenance provides seamless deployment and ongoing troubleshooting.
n Right sized — the solution you need for meeting the different size SMB customers
n Scalability — Easily scale from small to large with BroadWorks interoperable tested equipment from ADTRAN and Polycom
n Reliability — Reliable access devices, world class phones, and robust commu- nication services that are easy to provision and use.
Step 1: Start with BroadSoft Hosted SolutionsBroadSoft solutions go beyond connections and IP pipes to users. Advanced calling features allow service providers the ability to offer innovative, compelling, revenue-generating solutions to small, medium, and large businesses. BroadSoft’s BroadWorks VoIP communications application server enables serviceproviders to offer a comprehensive portfolio of business communications applications and value added ap-plications from a common network platform. BroadSoft offers:
n Reliability: BroadWorks is proven software that runs on reliable industry standard hardware.
n Scalability: Major functions run on separate servers, which provide unparalleled flexibility to grow the installed base by adding another server or upgrading an existing one.
n Availability: Local and geographic redundancy provides zero downtime on upgrades and repairs.
n Maintainability: Essential network management interfaces and tools, plus end-user IP Phone configuration, and with BroadWorks Device Management.
Step 2: Choose the NetVanta® Solution to Support Your Business CustomerADTRAN offers highly integrated, feature-rich solutions, eliminating the need for multi-elementdeployments. All of the NetVanta solutions have been fully tested with BroadSoft’s BroadWorks solution and Polycom IP phones. This allows service providers to deploy services with the highest level of confi-dence the industry can offer, and enables them to fulfill a service order faster and with less resources.
SMALL (Under 8 users)NetVanta 3448Supports up to two T1sIntegrated eight-port PoE SwitchBusiness class routing and switching protocolsWi-Fi® Access Controller
SMALL
LARGE
MEDIUM (Under 24 users)NetVanta 1335 PoESupports up to two T1s worth of bandwidthBuilt-in 24 port Layer 2/3 PoE SwitchVPN and VQMWi-Fi Access Controller
LARGE (Under 48 users)NetVanta 6355 and NetVanta 1234 PoEIntegrated SIP gateway, router, PoE switch, and securitySupports up to three T1s and up to 10 analog POTSinterfaces for survivabilityVPN and VQMQuickly scale to 72 or 96 users
MEDIU
M
COMMUNICATION CAPABILITIES
NetVanta 1335 with PoE:1700525E2
NetVanta 6355:1200740E1
NetVanta 1234 PoE:1700595G1
NetVanta 3448 PoE with VPNand VQM: 4200821E12
Step 3: Choose Your Polycom IP PhonesIP phones are a service provider’s primary customer interface for hosted service and we make it easyto select the right phones for your small, medium, or large business. They deliver your value proposition and drive customer satisfaction. ADTRAN has partnered with Polycom, the proven leader in standards-based IP phones, to offer them a broad portfolio of IP desktop and conference phones, enabling themto differentiate service offering, increase service value, and lower total cost of ownership.
The award-winning Polycom SoundPoint® IP phones and SoundStation® IP conference phones areunrivaled in voice clarity. Featuring Polycom HD Voice™, the phones are known for their superiorquality and reliability, open API for 3rd party application integration, and certified deep integrationwith ADTRAN and BroadSoft solutions.
The Polycom HD Voice delivers twice the clarity of ordinary phone calls for life-like vibrancy,resulting in more natural conversations that significantly boost recognition and enhance productivity. In addition, the Polycom IP phones feature an open API with microbrowser support for third-party apps developers to integrate the phones with business and vertical applications that enable companies to communicate and collaborate more efficiently.
EXECUTIVEExecutive officeTelephone attendant’s desk6 lineGigEUSB portXHTML microbrowser
PERFORMANCEManager/Professional officeTelephone attendant’s desk6 lineGigEUSB portXHTML microbrowser
MAINSTREAMGeneral office/Cubicle3 lineXHTML microbrowser
MID-HIGHManager/Professional office4 lineGigEXHTML microbrowser
ECONOMYCall centers/Common areas (lobby, copy/break room)2 lineDual port switch (IP 331 only)XHTML microbrowser
SoundPointIP 670Color display:1200746G1
Color Attendant Console1200747G1
SoundPointIP 650:1200758E1
Attendant Console:1200748G1
SoundPointIP 560:1200745G1
SoundPointIP 450:1200744G1
SoundPointIP 321:1200742G1
EXECUTIVE
PERFORMAN
CEEN
TRY-LEVEL
SoundPointIP 331:1200743G1
CONFERENCE PHONESIP 6000 – Large conferencerooms12 foot mic pickup
IP 5000 – Small conference rooms/Executive officeUp to 6 participants
CONFEREN
CE
SoundPointIP 6000:1200749G1
SoundPointIP 5000:1200753G1
COM
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ATIO
N C
APAB
ILIT
IES
ADTRAN is an ISO 9001, ISO 14001, and a TL 9000 certified
supplier.
EN1475A October 2010Copyright © 2010 ADTRAN, Inc.
All rights reserved.
TL19.1270
ADTRAN, Inc.Attn: Enterprise Networks901 Explorer BoulevardHuntsville, AL 35806
P.O. Box 140000Huntsville, AL 35814-4000256 963-8000256 963-8699 fax
General Information800 [email protected]
Step 4: Get Zero Touch Deployment and Provisioning with ADTRAN ACESInstallation and Maintenance The hosted communications solution kit is designed to provide an easy path to deploying hosted service offerings. ACES is the mechanism delivering zero touch hosted services. ACES installation offers onsite professional technicians to handle all the customer’s needs on the ADTRAN NetVanta routers or gateways, as well as the Polycom SoundStation and SoundPoint IP conference anddesktop phones.
ACES installation service includes:n Project management to coordinate and monitor the installation processn Reviewing and validating the application in which the equipment will be usedn Pre-configuring, staging and testingn Connecting equipment to the network then loading configuration and software imagesn Provisioning phones to the BroadSoft soft switchn Demonstrating network connectivity and operation of applications to end user
The ACES maintenance service offered in this kit is 7x24x4 On-Site which includes:n Telephone contact with a Technical Support Engineer within 30 minutes of the time that a customer service call is received by the ADTRAN Customer Care Center.n 4-hour coverage guarantees arrival of an ADTRAN representative within four hours.n 4-hour coverage guarantees delivery of replacement equipment within four hours.n The Field Service Engineer (FSE) will configure the replacement unit. If no backup configuration is available, the FSE will attempt to configure the unit based on information provided by the customer.n All on-site coverage includes transportation of replaced equipment back to ADTRAN.
ACES INSTALLATION AND MAINTENANCEKIT 1 KIT 2 KIT 3 POLYCOM PHONES
NetVanta 3448 NetVanta 1335 NetVanta 6355 NetVanta 1234
Installation 1101102N5 1101102N7 1100ALS10025N 1101102N3 1100ALS10001T
1YR Maintenance 1100205N4 1100205N6 1100AM744127N 1100AM744124N —
3YR Maintenance 1100305N4 1100305N6 1100AM744327N 1100AM744324N —
5YR Maintenance 1100505N4 1100505N6 1100AM744527N 1100AM744524N —
For example kits and more information on ADTRANHosted Communications Solution Kits or to contact
sales, log-on to: www.adtran.com/broadsoft