adopting linked data principles for accelerating business transformation processes in wolters kluwer

ISWC 2015 – Linked Data at Wolters Kluwer

Adopting Linked Data principles for accelerating business

transformation processes in Wolters Kluwer

Quentin Reul, PhD Christian Dirschl Nuria Casellas, PhD William Flannery, PhD

10/13/2015


ABOUT WOLTERS KLUWER


Wolters Kluwer

3

Legal & Regulatory Health

Tax & Accounting Governance, Risk & Compliance


Wolters Kluwer

4

Legal & Regulatory Health

Tax & Accounting Governance, Risk & Compliance

Wolters Kluwer is an information service and publishing company providing information and tools to empower legal, tax, finance, and healthcare professionals in making the most informed decisions.


Wolters Kluwer

5


Wolters Kluwer

Wolters Kluwer provides solutions to customers in over 170 countries and provides content in at least a dozen languages.

6


Wolters Kluwer Transformation

35% 43% 49% 54% 58%

68% 13%

13% 15%

15% 16%

12% 52% 44%

36% 31% 26% 20%

2004 2006 2008 2010 2012 2014

Print

Services

Digital

7



35% 43% 49% 54% 58%

68% 13%

13% 15%

15% 16%

12% 52% 44%

36% 31% 26% 20%

2004 2006 2008 2010 2012 2014

Print

Services

Digital

8

In 2014, 80% of Wolters Kluwer revenues were coming from online, software and services.



Static content

Books

CD-Rom

Online offerings

One size fits all

Research driven

Workflow

Integrate software

End-to-end workflow system

Big Data

Leveraging data

exhaust for valuable insights

Traditional information

Segmented solutions

Targeted offerings

LOW OPPORTUNITY; PENETRATED HIGH OPPORTUNITY; LOWER PENETRATION

De

live

red

val

ue

Incremental offerings (additive, not mutually exclusive)

9


WOLTERS KLUWER CONTENT STANDARD


What is content? Content is the [timely] presentation of information for a purpose to an audience through a channel in a form.

11


Content Standard Evolution DTD’s (1986) Schema’s (2001) Ontologies (2003)

Scoped to documents Scoped to documents /

content objects

Scoped to inter-related

content objects

SGML / XML XML XHTML / RDF / RDFa / OWL

Weak/No data-typing Strong data-typing Reuse of Strong data-typing

from other schema’s

Tight binding between model

and instance

Tight binding between model

and instance

Loose binding between model

and a collection of instances

Non-Formal descriptions of

inter-document dependencies

Non-Formal descriptions of

inter-object dependencies

Formal descriptions of inter-

object dependencies

Fragile extensibility at the

cost of precision

Limited extensibility at the

cost of complexity Native Extensibility

12


Content Standard

• Content standard is based on industry Web standards;

• It aims to capture, validate and manage single source content through separation concerns;

• It is not only intended for human consumption, but is also intended for enabling task-focused software applications (e.g. workflows, etc.);

• It aims to improve time to market and reduce costs through a shared and extendable content model.

13


Semantic Model

Document Structure

hasDocumentInstance

hasDocumentPart hasDocumentInstance

FileResource

FileResource

Fragment

Document

14


Semantic Model

Document Structure Document Metadata

hasDocumentInstance

hasDocumentPart hasDocumentInstance

FileResource

FileResource

Fragment

Document

PID

2014-05-01

Title

displayTitle localId

sortOn

publisher region

court judge

15


User Feedback

16

• Words != meaning • SMEs can’t always convey semantics • Lack of human-readable documentation


Lesson Learned

17

• Centralized management • Rigid logical constraints hinder re-use • Difficult to define mappings between

content formats • RDF/XML != XML

• Words != meaning • SMEs can’t always convey semantics • Lack of human-readable documentation


Refactored Semantic Model

18


USE CASES


Linked Data Traffic Pattern

20


Content Delivery Channels

21

Semantic Integrator


Content Delivery Channels

Semantic Integrator

A Semantic Integrator allows content from heterogeneous sources to be shared across platform based on meaning (and not syntax).

22


Cross-Source Queries

23



24



25

Documents indexed against WK topics can be retrieved using topics defined in external knowledge organization systems.


CONCLUSION

26

ISWC 2015 – Linked Data at Wolters Kluwer 27

- Enabling agile integration of distributed content - Enabling agile integration of legacy content - Enabling task-oriented workflows



- Leveraging the curation of open data - Leveraging automated content enrichment - Identifying content impacted new published item



- Leveraging the curation of open data - Leveraging automated content enrichment - Identifying content impacted new published item

- Supporting the management of chunked content - Enabling responsive content based on users’ context - Reporting on customers’ behaviours / needs - Enabling iterative content enrichment

adopting linked data principles for accelerating business transformation processes in wolters kluwer

Technology