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  • Zenoss Resource Manager Administration Guide

    Release 6.1.0

    Zenoss, Inc.

    www.zenoss.com

  • 2

    Zenoss Resource Manager Administration Guide

    Copyright © 2017 Zenoss, Inc. All rights reserved.

    Zenoss, Own IT, and the Zenoss logo are trademarks or registered trademarks of Zenoss, Inc., in the United States and other countries. All other trademarks, logos, and service marks are the property of Zenoss or other third parties. Use of these marks is prohibited without the express written consent of Zenoss, Inc., or the third-party owner.

    Amazon Web Services, AWS, and EC2 are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries.

    Flash is a registered trademark of Adobe Systems Incorporated.

    Oracle, the Oracle logo, Java, and MySQL are registered trademarks of the Oracle Corporation and/or its affiliates.

    Linux is a registered trademark of Linus Torvalds.

    RabbitMQ is a trademark of Pivotal Software, Inc.

    SNMP Informant is a trademark of Garth K. Williams (Informant Systems, Inc.).

    Sybase is a registered trademark of Sybase, Inc.

    Tomcat is a trademark of the Apache Software Foundation.

    VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions.

    Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

    All other companies and products mentioned are trademarks and property of their respective owners.

    Part Number: 1612.17.352

    Zenoss, Inc. 11305 Four Points Drive Bldg 1 - Suite 300 Austin, Texas 78726

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    Contents

    About this guide.......................................................................................................................8

    Chapter 1: Using Resource Manager...............................................................9 Initial login...................................................................................................................................................9 Interface and navigation............................................................................................................................ 11 Customizing the dashboard........................................................................................................................14 Search......................................................................................................................................................... 18 Navigating the event console.................................................................................................................... 19 Running a command from the browser interface......................................................................................22 Working with triggers and notifications................................................................................................... 23 Advanced user interface configuration......................................................................................................35 LDAP authentication..................................................................................................................................36 Verifying connectivity and credentials outside of Resource Manager......................................................41

    Chapter 2: Visualizing your environment..................................................... 42 Dynamic service view............................................................................................................................... 42 Datacenter view..........................................................................................................................................46

    Chapter 3: Adding, discovering and modeling devices................................ 50 Discovering devices................................................................................................................................... 50 Adding devices manually.......................................................................................................................... 53 Modeling devices....................................................................................................................................... 55 About modeler plugins.............................................................................................................................. 59 Debugging the modeling process.............................................................................................................. 60

    Chapter 4: Working with devices...................................................................61 Viewing the device list..............................................................................................................................61 Working with devices................................................................................................................................62 Managing devices and device attributes................................................................................................... 73

    Chapter 5: Configuration properties............................................................. 79 Configuration property types.....................................................................................................................79 Configuration properties inheritance and override....................................................................................79 Viewing and overriding device properties................................................................................................ 81 Viewing and overriding event properties..................................................................................................94 Viewing and overriding network properties..............................................................................................96

    Chapter 6: Monitoring templates................................................................... 98 Creating templates......................................................................................................................................98 Renaming templates...................................................................................................................................98 Template binding....................................................................................................................................... 98 Example: Defining templates in the device hierarchy............................................................................ 100 Example: Applying templates to multiple areas in the device hierarchy................................................100

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    Chapter 7: Basic monitoring.........................................................................101 Availability monitoring............................................................................................................................101 Monitoring using ZenCommand..............................................................................................................110 SNMP monitoring....................................................................................................................................112 Monitoring devices remotely through SSH.............................................................................................113 Network map............................................................................................................................................114

    Chapter 8: Performance monitoring............................................................117 Monitoring templates............................................................................................................................... 118 Template binding..................................................................................................................................... 118 Data sources............................................................................................................................................. 119 Data points............................................................................................................................................... 120 Data point aliases.....................................................................................................................................121 Thresholds................................................................................................................................................ 124 Performance graphs..................................................................................................................................132 Performance data retention...................................................................................................................... 134

    Chapter 9: Monitoring Resource Manager health and performance......135 ZenossRM components............................................................................................................................136 Customizing Resource Manager health and performance monitoring.................................................... 137

    Chapter 10: Event management................................................................... 139 Basic event fields.....................................................................................................................................139 Other fields...............................................................................................................................................141 Details........................................................................

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