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Oxford Un iversity's 'Devolved Administration and Hierarchy' Slides from Sakai 2011

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<ul><li> 1. Using a Hierarchy of Sites to Help Decentralise Administration<br />Dr Adam Marshall, The University of Oxford<br /></li> <li> 2. Topics<br />Overview of Oxford IT support model<br />Challenges<br />Approach<br />Hierarchy<br />Managing access<br />Administration sites<br />Issues<br />Future initiatives<br />March 2010<br />2<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 3. First of all, some gratuitous photos of <br />Oxford University<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />3<br /></li> <li> 4. http://www.flickr.com/photos/oobrien/8908633/<br /></li> <li> 5. http://www.flickr.com/photos/james7/2854302338<br /></li> <li> 6. http://www.flickr.com/photos/marc_smith/4161801314<br /></li> <li> 7. http://www.flickr.com/photos/kshathriya/2274225022<br /></li> <li> 8. I will now talk about <br />The Oxford IT Model<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />8<br /></li> <li> 9. http://www.flickr.com/photos/fernando/36759033<br /></li> <li> 10. The lay of the land<br />There are 704 IT support staff:<br />38 colleges <br />6 permanent private halls<br />7 Divisions (4 academic)<br />193 departments<br />20,000 students<br />18,000 staff<br />March 2010<br />10<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 11. Sakai support<br />Small central team (3 people)<br />WebLearn Service manager; Learning technologist / trainer; Developer<br />Each unit has IT support staff (ITSS)<br />Each unit has Sakai administrators<br />Called Local WebLearn Coordinators<br />Create / setup / manage sites<br />First line of support<br />March 2010<br />11<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 12. Now its time to hear about <br />Challenges<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />12<br /></li> <li> 13. http://www.flickr.com/photos/urtica/333048846/<br /></li> <li> 14. Requirements<br />A hierarchy of sites<br />Access for large groups<br />Local coordinators have admin rights<br />Local coordinators can delegate rights<br />March 2010<br />14<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 15. Local Coordinators Must<br />Be able to create new &amp; copy existing sites<br />Place and move sites in the hierarchy<br />Grant create rights to others<br />Have access to all a units sites<br />Assign visit rights to:<br />.auth, .anon, all staff, all students, .<br />Not do anything too dangerous!<br />March 2010<br />15<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 16. Time to explain our <br />Approach<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />16<br /></li> <li> 17. http://www.flickr.com/photos/matt_hintsa/2585707263/<br /></li> <li> 18. What we did<br />Project sites only<br />Arranged in hierarchy<br />Administration Sites (Cf Admin Workspace)<br />One per unit<br />Participants have reduced admin rights<br />Different roles<br />Improved Manage Access page<br />March 2010<br />18<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 19. This is a hard word to spell <br />Hierarchy<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />19<br /></li> <li> 20. http://www.flickr.com/photos/25802865@N08/3178448986/<br /></li> <li> 21. Oxford Hierarchy<br />Welcome Page<br />Division<br />Department<br />Module<br />March 2010<br />21<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 22. Implementation<br />Used hierarchy service from Evaluations<br />Overlay hierarchy over pool of sites<br />No inheritance<br />Only display sites user can visit<br />.auth / .anon sites can be in hierarchy<br />Use tabs as breadcrumb trail<br />New hierarchy box under tool list<br />New manage box under hierarchy box<br />March 2010<br />22<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 23. Welcome Page<br /></li> <li> 24. Navigation<br />Welcome Page<br />Division<br />Department<br />Breadcrumb trail<br />March 2010<br />24<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 25. Tools<br />Create site<br />Bring site (a site can be in &gt; 1 place)<br />Arrange (remove, swap)<br />Need:<br />Move / remove tree<br />Copy tree<br />Primary location<br />Sync instances same sub-sites everywhere<br />March 2010<br />25<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 26. Issues<br />My Workspace is sidelined<br />Users expect inheritance (like our old VLE)<br />Users want Search under here<br />Active sites list has no context<br />Navigation if parent site is not visible<br />Cant actually delete sites <br />Since no record is kept: too dangerous!<br />March 2010<br />26<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 27. Supplementary Tools<br />Find sites with and visit patch<br />Search all my sites option<br />Grey-out unpublished sites<br />Improved access management (see later)<br />Administration sites plus tools (see later)<br />March 2010<br />27<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 28. Find Sites Tool<br />March 2010<br />28<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 29. Now some information about <br />Managing Access<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />29<br /></li> <li> 30. http://www.flickr.com/photos/10413717@N08/2804363062/<br /></li> <li> 31. Requirements<br />Easy assignment of .auth &amp; .anon: site.visit<br />But prevent dangerous .anon<br />LDAP integration<br />All Staff &amp; All students: site.visit<br />Find sites (site-browser) tool<br />Auto-join patch (would be good!)<br />Reusable internal &amp; ad-hoc groups (coming)<br />March 2010<br />31<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 32. Site Info: Manage Access <br />March 2010<br />32<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 33. Site Info: Add Participants <br />March 2010<br />33<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 34. The moment youve all been waiting for <br />Administration Sites<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />34<br /></li> <li> 35. http://www.flickr.com/photos/mikesm/2463776436/<br /></li> <li> 36. Requirements<br />Administrator powers but,<br />Simpler<br />Safer<br />Constrained<br />Create sites<br />Manage hierarchy<br />Administrator access to units hierarchy<br />A second level with less rights<br />Auditor access<br /></li> <li> 37. How Admin Sites Work<br />Are said to manage other sites<br />Have three roles:<br />Admin (Local WebLearn Coordinators)<br />Create sites in units area <br />Visit admin site &amp; add others<br />Automatically have maintain rights is all managed sites<br />Member (Lecturers / Administration staff)<br />Create sites where maintainer<br />Audit (Internal / External auditors)<br />Visit and read rights <br />Admin Sites have dedicated tool: Site List<br /></li> <li> 38. Creating a Site<br /></li> <li> 39. Admin Sites Managing Project Sites<br />= Admin site<br />= Project site<br />Welcome Page<br />Division<br />Department<br />Module<br />March 2010<br />39<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 40. Site List and Roles<br /></li> <li> 41. Admin Site Roles<br />Admin<br />Can maintain all sites<br />Can create new sites<br />= Project site<br />Member<br />= Admin site<br />Can create sites <br />where maintainer<br />Audit<br />Division<br />Can browse all sites<br />Department<br />Module<br />Maintain<br />European Sakai Conference Valencia - Spain..<br />Barbie: http://www.flickr.com/photos/34281632@N03/4060738088/<br />March 2010<br />41<br />Mr Potato Head: http://www.flickr.com/photos/tinker-tailor/4264780554/<br />Action man: http://www.flickr.com/photos/tinker-tailor/4264099802/in/set-72157623183566430/<br /></li> <li> 42. Management<br />We have drafted guidelines<br />Users must request Admin Site <br />Sign to say guidelines have been read<br />We keep public list of Local Coordinators<br /></li> <li> 43. And finally <br />Issues<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />43<br /></li> <li> 44. http://www.flickr.com/photos/escapevelocity/2939147834<br /></li> <li> 45. Users Cause Most Problems!<br />March 2010<br />45<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 46. Common Problems<br />Users dont read guidelines/documentation<br />Misunderstandings<br />A user gave .anon access to admin site. This made all managed sites .anon too. Whoops!<br />Departments dont formulate a policy<br />No coherent approach confused students<br />Too many sub-sites<br />Too few sub-sites!<br /></li> <li> 47. In Summary<br />Users like what weve done<br />But old VLE (Bodington) had same features<br />Seems to work well<br />Lots of user education needed<br />Need more tools<br />Merging process is very difficult (use Git)<br />Sakai 3 arrgghh!!<br /></li> <li> 48. Let us now gaze into our crystal ball <br />Future initiatives<br />March 2010<br />European Sakai Conference Valencia - Spain..<br />48<br /></li> <li> 49. Photo: http://www.flickr.com/photos/circulating/2238715683/<br /></li> <li> 50. Whats Next? (1)<br />Smartphone interface<br />Uses JSON / SDATA &amp; oAuth<br />Information summary<br />Tutorial sign-up (Yale)<br />Oxford podcasts<br />News tool with media player &amp; feed browser<br />March 2010<br />50<br />European Sakai Conference Valencia - Spain..<br /></li> <li> 51. Whats Next? (2)<br />Groups store integration<br />Centrally stored ad-hoc groups <br />Will replace internal groups<br />Evaluations tool<br />Extend Turnitin support<br />Sharepoint &amp; Exchange interoperability!<br />March 2010<br />51<br />European Sakai Conference Valencia - Spain..<br /></li> </ul>