adil lala.docx
TRANSCRIPT
agreestrongly agreeneutraldisagreeStrongly disagree
1This [Pepsi] is exactly what you need.
2 This [Pepsi] hasnt worked out as well as you thought it would.
3 You are satisfied with your decision to buy this [Pepsi].
4 This [Pepsi] hasnt worked out as well as you thought it would.
5 This [Pepsi] hasnt worked out as well as you thought it would.
6 Your choice to buy this [Pepsi] was a wise one.
7 This is one of the best [Pepsi] I could have bought.
8 You have truly enjoyed this [Pepsi].
9 You feel bad about your decision to buy this.
10 You are not happy that I bought this [Pepsi].
Customer Satisfaction Questionnaires