addendum customer interaction express 2
TRANSCRIPT
AddendumCustomer Interaction Express 2.0TTrace Error Numbers
Edition 1.004/15/2010
COMPAS ID: TBD
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Edition 1.0 04/15/2010 5
About this Addendum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Questions about this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Which edition are you reading? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7What kind of information is provided here? . . . . . . . . . . . . . . . . . . . . . . . . 7What kind of information is not provided here? . . . . . . . . . . . . . . . . . . . . . . 7How to use the addendum?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How do you get a printed copy?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Printing the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Errors sort by number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9002.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9003.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9004.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9006.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11007.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12008.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13009.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14010.000.0100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15013.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22018.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23019.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26023.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28030.003.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29041.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40042.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40043.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41046.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41047.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42052.000.1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42054.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43110.009.0900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44111.009.0900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45114.014.0101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48115.015.0101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48201.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49242.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50243.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51244.000.0001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table of contents
Table of contents
6 Addendum CIE 2.0 TTrace Error Numbers
About this Addendum
Edition 1.0 04/15/2010 7
About this Addendum
Questions about this manualYou might have questions concerning this addendum. We will answer some questions to start with.
Which edition are you reading?
The following table lists information about this edition.
What kind of information is provided here?
This addendum contains information about error numbers of a CIE system.
What kind of information is not provided here?
This manual does not contain information about operating the applications of a CIE system.
How to use the addendum?
A table shows you the error numbers sort by number. If you search for errors of a component, then use the index to find the appropriate page.
Information Description
Compiled on: 15. April 2010
Version 1.0
Editor B. Krüger, A. Marquardt
Available as Acrobat Reader file
8 Addendum CIE 2.0 TTrace Error Numbers
How do you get a printed copy?You would rather read this manual on paper than on the PC screen. No problem. You can print the manual. This document is prepared for being printed. Printing this file provides you with a conventional manual.
The manual is printed in A4 format. The printed manual has about 76 pages.
Prerequisites
The following conditions must be met if you want to print this document.
• You need the CIE DVD-ROM.
• An Acrobat Reader of at least Version 5 or higher must be installed on your PC. You can find the necessary software on the CIE DVD-ROM.
• A graphics-capable printer must be connected to your PC.
Printing the manual
You want to print this document.
1. In the file manager, open the doc folder of the CD-ROM.
2. Double-click the file cie_20_ttrace_errors_en.pdf. The Acrobat Reader application opens and shows the manual.
3. Select Print from the File menu of the Acrobat Reader application.The file is printed.
Errors sort by number
Edition 1.0 04/15/2010 9
Errors sort by numberThe following list shows the errors sort by number. The list shows the number, a description and the name of the appropriate component.
Error number Description Component
002.000.1000 Error while starting. db_srv
002.000.1001 Was not able to get database ref. will try again db_srv
002.000.1002 Was not able to insert into 'DBServerVersion' table db_srv
002.000.1003 Was not able to register 'ccid_generator' at naming service. will try againdb_srv is stopped
db_srv
002.000.1004 Was not able to register 'log_server' at naming service. will try again
db_srv
002.000.1005 Was not able to register 'DB' at naming service. will try again. db_srv
002.000.1006 Was not able to register 'statistic' at naming service. will try again.
db_srv
002.000.1007 Fetching sybase error log failed db_srv
002.000.1008 Was not able to create session for retrieving sybase error log. will try again
db_srv
002.000.2000 Starting db_srv db_srv
002.000.2001 db_srv is up and running db_srv
002.000.2002 Stopping db_srv db_srv
002.000.2003 db_srv is stopped db_srv
003.000.1000 Error while starting. lna_srv
003.000.1001 Was not able to get database ref. will try again lna_srv
003.000.1002 Was not able to register 'LNASrv' at naming service. will try again
lna_srv
003.000.1008 Was not able read required registrations from database. will try again
lna_srv
003.000.2000 Starting lna_srv lna_srv
003.000.2001 lna_srv is up and running lna_srv
003.000.2002 Stopping lna_srv lna_srv
003.000.2003 lna_srv is stopped lna_srv
004.000.1000 Access to database failed kernel
004.000.1001 Access to taskserver manager failed kernel
10 Addendum CIE 2.0 TTrace Error Numbers
004.000.1002 Access to process observable of vectors failed kernel
004.000.1003 Access to corba name service failedCheck namingservice, startparameter, or network setting
kernel
004.000.1004 The values for shared mamory at the database are invalid kernel
004.000.1005 Access to reconstructor failed kernel
004.000.1100 An invalid task type is used for an operation kernel
004.000.1101 However an object for a specific task type is missing while it shoulb be used
kernel
004.000.1102 However there is no object for the specified object id. kernel
004.000.1200 Access to a specific database table failed kernel
004.000.1201 Load from a database table failed kernel
004.000.1202 A mandatory record is not available in the database kernel
004.000.1300 Registration at a specific observer failed kernel
004.000.1301 De registration at ... kernel
004.000.1400 A clip data server signaled a specific address more than once kernel
004.000.1500 A unknown datakind is used on a public interface kernel
004.000.1800 External distribution is unavailable kernel
004.000.1850 Reconstructor process for offline task statistik reconstruction is unavailable
kernel
004.000.2000 This specific TS has been registered more than once kernel
004.000.2001 The TS provides an unknown tasktype kernel
004.000.2002 The provided TS proxy is not accessible kernel
004.000.2003 Another TS already provides this not mergable Vep kernel
004.000.2004 There is a conflict between VEP and PEP kernel
004.000.2005 Taskserver: Does not provide Object. kernel
004.000.2006 Corba call failed kernel
004.000.2007 Taskserver request timeout kernel
004.000.2008 No taskserver with this Id is available kernel
004.000.2009 Proxy throws exception kernel
004.000.2010 EmailTS changed TCId of TC during reconstruction kernel
004.000.3000 Unknown event kernel
004.000.3001 Unexpected event kernel
004.000.3002 Invalid event content kernel
004.000.3003 Unexpected state kernel
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 11
004.000.3100 Event/operation not allowed because object is out of service kernel
004.000.3101 Task/TC-specific kernel
004.000.3200 Agent-specific kernel
004.000.3201 Agent log state kernel
004.000.3202 Must be InService to signOn.. kernel
004.000.3300 No more shared memory for object. kernel
004.000.3301 An object is already stored at shared memory kernel
004.000.4000 task1=" << taskId << " vanished. kernel
004.000.4001 task1=" << taskId << " does not have a NetMaster. kernel
004.000.4002 Timeout for the reservation of a relocation topic kernel
004.011.0001 lad_srv is starting. kernel/custident
004.011.0002 Loading of initial data kernel/custident
004.011.0003 Startup finished kernel/custident
004.011.0004 Reconnecting the LNA-Server kernel/custident
004.011.0005 Reconnect of LNA-Server finished. kernel/custident
004.011.0101 No license BCCLCIdent available kernel/custident
004.011.0102 No database, please check the DB-Server kernel/custident
004.011.0103 No reachable DB-server, please check the DB-Server kernel/custident
004.011.0104 No valid DB-table proxies kernel/custident
004.011.0105 No valid registration kernel/custident
004.011.0106 No connectin to LNA-Server kernel/custident
004.011.0107 Invalid address type for address=" << searchAddress) kernel/custident
004.011.0108 Invalid address check address=" << address kernel/custident
004.011.0109 Address=" << normalizedAddress << " already registered kernel/custident
006.000.0001 lad_srv is starting. lad_srv
006.000.0002 lad_srv is started. lad_srv
006.000.0003 lad_srv is stopping. lad_srv
006.000.0101 No DB server lad_srv
006.000.0102 Waiting another minute for valid database. lad_srv
006.000.0103 Waiting another minute for valid kern. lad_srv
006.000.0104 kernel does not provide the last agent data server interface. lad_srv
006.000.0105 No kernel or adapter available. lad_srv
Error number Description Component
12 Addendum CIE 2.0 TTrace Error Numbers
007.000.1000 SUCCESS: Successfully initialized the ORB vectors
007.000.1001 FAILURE: Initialization of ORB failed. Exiting... vectors
007.000.1002 SUCCESS: Successfully registered at ORB naming service. vectors
007.000.1003 FAILURE: Registration of the vectors process at ORB naming service failed.
vectors
007.000.1100 SUCCESS: Database server successfully connected. vectors
007.000.1101 FAILURE: Binding the database server failed. vectors
007.000.1102 FAILURE: Binding the database server failed. vectors
007.000.1103 FAILURE: Getting a database session failed. vectors
007.000.1104 FAILURE: Getting a database session failed. vectors
007.000.1105 SUCCESS: Successfully loaded static Objects from the database server.
vectors
007.000.1106 FAILURE: Loading static objects from the database server failed.
vectors
007.000.1107 FAILURE: Loading static objects from the database server failed.
vectors
007.000.1108 FAILURE: Connection to database server lost. vectors
007.000.1109 SUCCESS: Successfully reconnected the database server. vectors
007.000.1110 FAILURE: Reconnecting the database server failed. vectors
007.000.1200 SUCCESS: Notification server successfully connected. vectors
007.000.1201 FAILURE: Binding the notification server failed. vectors
007.000.1202 FAILURE: Registering observer for change notifications failed. vectors
007.000.1203 FAILURE: Registering observer for change notifications failed. vectors
007.000.1204 FAILURE: Registering observer for ask notifications failed. vectors
007.000.1205 FAILURE: Registering observer for ask notifications failed. vectors
007.000.1206 FAILURE: Connection to notification server lost. vectors
007.000.1207 SUCCESS: Successfully reconnected the notification server. vectors
007.000.1208 FAILURE: Reconnecting the notification server failed. vectors
007.000.1300 SUCCESS: Kernel successfully connected. vectors
007.000.1301 FAILURE: Binding the kernel manager failed. vectors
007.000.1302 FAILURE: Connecting the kernel failed. vectors
007.000.1303 FAILURE: Kernel not yet ready. Waiting... vectors
007.000.1304 FAILURE: Calling vector destination at kernel failed. vectors
007.000.1305 SUCCESS: Reconnect of vector destination successful. vectors
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 13
007.000.1306 FAILURE: Reconnect of vector destination failed. vectors
007.000.1307 FAILURE: Access to tag modification object in kernel failed. vectors
007.000.1308 FAILURE: Connection to kernel lost. vectors
007.000.1309 SUCCESS: Successfully reconnected the kernel. vectors
007.000.1310 FAILURE: Reconnecting the kernel failed. vectors
007.000.2000 SUCCESS: Startup finished. Process is now up. vectors
007.000.2001 MESSAGE: Initiating Shutdown ... vectors
007.000.2002 FAILURE: Initialization of process resulted in an exception. Exiting...
vectors
007.000.2100 MESSAGE: Taskflow group activation started... vectors
007.000.2101 MESSAGE: Taskflow group activation successful. vectors
007.000.2102 MESSAGE: Taskflow group activation failed. vectors
007.000.2103 MESSAGE: Taskflow group syntax check started... vectors
007.000.2104 MESSAGE: Taskflow group syntax check successful. vectors
007.000.2105 MESSAGE: Taskflow group syntax check failed. vectors
007.000.2106 MESSAGE: Taskflow element activation started... vectors
007.000.2107 MESSAGE: Taskflow element activation successful. vectors
007.000.2108 MESSAGE: Taskflow element activation failed. vectors
007.000.2109 MESSAGE: Taskflow element syntax check started... vectors
007.000.2110 MESSAGE: Taskflow element syntax check successful. vectors
007.000.2111 MESSAGE: Taskflow element syntax check failed. vectors
008.000.1000 Access to corba name service failed statistic_srv
008.000.1001 Access to config database failed statistic_srv
008.000.1002 Access to statistic database failed statistic_srv
008.000.1003 Access to theDBSession failed statistic_srv
008.000.1004 Database session Bye command failed statistic_srv
008.000.1005 Database session (theDBSession) Bye command failed statistic_srv
008.000.1006 Lost Connection to <process/object> statistic_srv
008.000.1100 Invalid configuration. An invalid task type is used for an operation
statistic_srv
008.000.1101 Invalid configuration. However an object for a specific task type is missing while it should be used
statistic_srv
008.000.1102 Invalid configuration. However there is no object for the specified object id
statistic_srv
Error number Description Component
14 Addendum CIE 2.0 TTrace Error Numbers
008.000.1103 Invalid configuration. However there is no default object (AG, Topic, Team or Agent)
statistic_srv
008.000.1104 Invalid configuration. The Agentgroup has the invalid agType '0', valid is only '1'
statistic_srv
008.000.1105 Invalid configuration. Loaded an invalid object ID for the given object from DB
statistic_srv
008.000.1106 Invalid configuration. The configuration couldn't load from CC database
statistic_srv
008.000.1107 A notification call from lna_srv causes a configuration error statistic_srv
008.000.1108 The startup failed, break down and exits statistic_srv
008.000.1200 Access to a specific database table failed statistic_srv
008.000.1201 Load from a database table failed statistic_srv
008.000.1202 A mandatory record is not available in the database statistic_srv
008.000.1203 Lost statistic data. Unable to write into <name>Stat table statistic_srv
008.000.1300 Registration at a specific observer failed statistic_srv
008.000.1301 De registration at ... statistic_srv
008.000.1500 An unknown datakind is used on a public interface statistic_srv
008.000.2000 Startup finished successfully, application is running statistic_srv
008.000.2001 Process is stopping statistic_srv
008.000.2002 Process is stopped an exits statistic_srv
008.000.2003 Process startup is running statistic_srv
008.000.2004 Process startup is finished statistic_srv
008.000.2005 Process is connecting to <process/object> statistic_srv
008.000.2006 Process is connected to <process/object> statistic_srv
008.000.2007 Process is reconnected to <process/object> statistic_srv
009.000.1000 Access to corba name service failed monitor_Srv
009.000.1001 Access to config database failed monitor_Srv
009.000.1002 Access to statistic database failed monitor_Srv
009.000.1003 Access to theDBSession failed monitor_Srv
009.000.1004 Database session Bye command failed monitor_Srv
009.000.1005 Database session (theDBSession) Bye command failed monitor_Srv
009.000.1006 Lost Connection to <process/object> monitor_Srv
009.000.1100 Invalid configuration. An invalid task type is used for an operation
monitor_Srv
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 15
009.000.1101 Invalid configuration. However an object for a specific task type is missing while it should be used
monitor_Srv
009.000.1102 Invalid configuration. However there is no object for the specified object id
monitor_Srv
009.000.1103 Invalid configuration. However there is no default object (AG, Topic, Team or Agent)
monitor_Srv
009.000.1104 Invalid configuration. The Agentgroup has the invalid agType '0', valid is only '1'
monitor_Srv
009.000.1105 Invalid configuration. Loaded an invalid object ID for the given object from DB
monitor_Srv
009.000.1106 Invalid configuration. The configuration couldn't load from CC database
monitor_Srv
009.000.1107 A notification call from lna_srv causes a configuration error monitor_Srv
009.000.1108 The startup failed, break down and exits monitor_Srv
009.000.1200 Access to a specific database table failed monitor_Srv
009.000.1201 Load from a database table failed monitor_Srv
009.000.1202 A mandatory record is not available in the database monitor_Srv
009.000.1203 Lost statistic data. Unable to write into <name>Stat table monitor_Srv
009.000.1300 Registration at a specific observer failed monitor_Srv
009.000.1301 De registration at ... monitor_Srv
009.000.1500 An unknown datakind is used on a public interface monitor_Srv
009.000.2000 Startup finished successfully, application is running monitor_Srv
009.000.2001 Process is stopping monitor_Srv
009.000.2002 Process is stopped an exits monitor_Srv
009.000.2003 Process startup is running monitor_Srv
009.000.2004 Process startup is finished monitor_Srv
009.000.2005 Process is connecting to <process/object> monitor_Srv
009.000.2006 Process is connected to <process/object> monitor_Srv
009.000.2007 Process is reconnected to <process/object> monitor_Srv
010.000.0100 The corba connection to the db-server cannot be established. Check wether the db-server is running and wether the hostname is correct
tr_Srv
010.000.0101 The logfile <name> connot be closed tr_Srv
010.000.0102 The internal datatype <type> is not supported. Programming error
tr_Srv
Error number Description Component
16 Addendum CIE 2.0 TTrace Error Numbers
010.000.0103 The needed license cannot be found. Check wether thew license server is running and the apropiate license exists
tr_Srv
010.000.0104 The database table 'TaskType' cannot be read. Check wether it exists and the db-server is running
tr_Srv
010.000.0105 The database table 'TRGeneral' cannot be read. Check wether it exists and the db-server is running
tr_Srv
010.000.0106 The report with the id <id> is defined twice. Configuration error. Check Configuration
tr_Srv
010.000.0107 The report with the id <id> shall be activated but is not defined. Configuration error. Check Configuration
tr_Srv
010.000.0108 The server has an unexpected internal state, so he cannot activate the report. Restart may help
tr_Srv
010.000.0109 The report with the id <id> shall be deactivated but is not defined. Configuration error. Check Configuration
tr_Srv
010.000.0110 The server has an unexpected internal state, so he cannot deactivate the report. Restart may help
tr_Srv
010.000.0111 The report with the id <id> shall be deleted but is not defined. Configuration error. Check Configuration
tr_Srv
010.000.0112 The server has an unexpected internal state, so he cannot delete the report. Restart may help
tr_Srv
010.000.0113 Error while shutdown. The task reporting server is going to finish while reports are running
tr_Srv
010.000.0114 Cannot open the database session. Check wether the db-server is running
tr_Srv
010.000.0115 Cannot open the database session. Check wether the db-server is running
tr_Srv
010.000.0116 The database table 'ServerVersion' cannot be written. Check wether it exists and the db-server is running
tr_Srv
010.000.0117 The database table 'TRLevelParameter' cannot be written. Check wether it exists and the db-server is running
tr_Srv
010.000.0118 Internal programming error tr_Srv
010.000.0119 Internal programming error tr_Srv
010.000.0120 Internal programming error tr_Srv
010.000.0121 NOT USED tr_Srv
010.000.0122 vInit - getting stat hold time from db failed - deletion of customer data will not work.
tr_Srv
010.000.0123 DeleteCustData: StatHoldTime cannot be converted. Deletion of data will not work
tr_Srv
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 17
010.000.0124 The server is unble to register for notification at a database tabel
tr_Srv
010.000.0125 No connection to licenseserver available. tr_Srv
010.000.0200 An sql statement is missing in the TRLevelStmt table. Check the configuration
tr_Srv
010.000.0201 Reading a report initialily from the database and storing it internally fails. Programming error
tr_Srv
010.000.0202 Reading a changed report from the database and storing it internally fails. Programming error
tr_Srv
010.000.0203 An sql statement fragment is stored with an index not between 0 and 20. Check the configuration.
tr_Srv
010.000.0204 A paremeter desscription is stored with an position that does not fit to the sql statement. Check the configuration
tr_Srv
010.000.0205 The sql statement are not concatenated in the right order. Programming error
tr_Srv
010.000.0206 An user defined task tag should be used for level 2. This function is not supported up to now. Change configuration.
tr_Srv
010.000.0207 An user defined task tag should be used for level 3. This function is not supported up to now. Change configuration.
tr_Srv
010.000.0208 The sql data type is not supported. Change Configuration. tr_Srv
010.000.0209 The sql data type is not supported for a counter. Change Configuration.
tr_Srv
010.000.0210 The sql data type is not supported for a timestamp Change Configuration
tr_Srv
010.000.0211 The sql data type is not supported for a task id. Change Configuration
tr_Srv
010.000.0212 The sql data type is not supported for a bit counter. Change Configuration
tr_Srv
010.000.0213 The sql data type is not supported for a enumeration counter. Change Configuration
tr_Srv
010.000.0214 The sql data type is not supported for a tag Change Configuration
tr_Srv
010.000.0216 An attribute with that name is not supported. Change Configuration
tr_Srv
010.000.0217 Acounter with that name is not supported. Change Configuration
tr_Srv
010.000.0218 A char or binary column is configured with column width 0. Change configuration.
tr_Srv
Error number Description Component
18 Addendum CIE 2.0 TTrace Error Numbers
010.000.0219 The number of parameters in the sql statement does not fit to the configured parameters. Change Configuration.
tr_Srv
010.000.0220 A binary column for a task id has been configured with column width other than 8. Change configuration.
tr_Srv
010.000.0400 The connection to the statistic server fails. Check wether the statistic server is running
tr_Srv
010.000.0401 The statistic server cannot be bound as a corba object. Check wether the statistic server is running. Restart statistic server and task reporting server.
tr_Srv
010.000.0402 The statistic server cannot be bound as a corba object. Check wether the statistic server is running. Restart statistic server and task reporting server.
tr_Srv
010.000.0403 The statistic server cannot be bound as a corba object via observation. Check wether the statistic server is running. Restart statistic server and task reporting server.
tr_Srv
010.000.0404 The statistic server cannot be bound as a corba object via observation. Check wether the statistic server is running. Restart statistic server and task reporting server.
tr_Srv
010.000.0405 A dataobject with unknown type is received from the statistic server. It will be ignored
tr_Srv
010.000.0406 A data object has been received from the statistic server, but it cannot be interpreted. It will be ignored.
tr_Srv
010.000.0407 A report cannot be registered at the statistic server, because it cannot be reached. The task reporting server will try to reconnect to the statistic server and register the report.
tr_Srv
010.000.0408 A report cannot be deregistered at the statistic server, because it cannot be reached. The task reporting server will try to reconnect to the statistic server and deregister the report.
tr_Srv
010.000.0409 The statistic server can be reached, but it is in a state, where further communication is not possible. The task reporting server will try later.
tr_Srv
010.000.0410 The statistic server cannot be reached. Check wether the statistic server is running.
tr_Srv
010.000.0411 The statistic server cannot be reached. Programming error tr_Srv
010.000.0412 The start or stop of a report is not possible, because the statistic server cannot be reached. Try again, when statistic server runs.
tr_Srv
010.000.0413 The statistic server cannot be reached during startup. The task reporting server will try again after 1 second.
tr_Srv
010.000.0414 A report cannot be registered at the statistic server. tr_Srv
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 19
010.000.0415 A report cannot be deregistered at the statistic server. tr_Srv
010.000.0416 A user defined tag cannot be found. Programming error tr_Srv
010.000.0417 The trial to start a report at the statistic server received an error. See the error message from the statistic server
tr_Srv
010.000.0418 The trial to stop a report at the statistic server received an error. See the error message from the statistic server
tr_Srv
010.000.0500 A data record shall be written in the customer database, but the connection is not available
tr_Srv
010.000.0501 Creating a command to write a data record in the customer database failed. May be out of memory
tr_Srv
010.000.0502 Configuration error: there are more parameters configured as needed in the sql statement
tr_Srv
010.000.0503 Configuration error: there are less parameters configured as needed in the sql statement
tr_Srv
010.000.0504 Configuration error: a parameter is configured with a negative parameter number
tr_Srv
010.000.0505 Configuration error: a parameter is configured twice tr_Srv
010.000.0506 Configuration error:a a given parameter has an illegal parameter type
tr_Srv
010.000.0507 Configuration error:a a given parameter has an illegal sql type tr_Srv
010.000.0508 Configuration error:a a given parameter has an illegal C type tr_Srv
010.000.0600 Connection to ODBC database failed, check URL, user, password
tr_Srv
010.000.0601 Allocating an ODBC statement handle failed tr_Srv
010.000.0602 Allocating an ODBC statement handle failed, while trying to read procedure infos
tr_Srv
010.000.0603 Allocating an ODBC statement handle failed, while reading a task id
tr_Srv
Error number Description Component
20 Addendum CIE 2.0 TTrace Error Numbers
010.000.0604 Allocating an ODBC statement handle failed, while trying to execute an sql statement directly
tr_Srv
010.000.0605 Allocating an ODBC statement handle failed, while trying to read column infos
tr_Srv
010.000.0606 Preparing an ODBC statement failed tr_Srv
010.000.0607 Binding an ODBC parameter failed tr_Srv
010.000.0608 Executing an ODBC statement failed tr_Srv
010.000.0609 Trying to execute an ODBC statement durning database shutdown
tr_Srv
010.000.0610 An ODBC function is called and returned SQL_ERROR tr_Srv
010.000.0611 An ODBC function is called and returned SQL_NEED_DATA tr_Srv
010.000.0612 An ODBC function is called and returned SQL_STILL_EXECUTING
tr_Srv
010.000.0613 An ODBC function is called and returned SQL_NO_DATA tr_Srv
010.000.0614 An ODBC function is called and returned SQL_INVALID_HANDLE
tr_Srv
010.000.0615 An ODBC function is called and returned with unknown result tr_Srv
010.000.0616 The ODBC function SQLNumParams() is called and returned an error
tr_Srv
010.000.0617 Trying to get column infos returned an error tr_Srv
010.000.0618 Trying to get procedure infos returned an error tr_Srv
010.000.0619 Trying to get a task id returned an error tr_Srv
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 21
010.000.0620 Trying to bind columns to read a task id returned an error tr_Srv
010.000.0621 Trying to execute an sql statement returned an error tr_Srv
010.000.0622 Trying to execute an sql statement to get a task id returned an error
tr_Srv
010.000.0623 Calling the ODBC function SQLSetConnectAttr() returned an error
tr_Srv
010.000.0624 Calling the ODBC function SQLEndTran() returned an error tr_Srv
010.000.0625 Calling the ODBC function SQLColumns() returned an error tr_Srv
010.000.0626 Calling the ODBC function SQLProcedureColumns() returned an error
tr_Srv
010.000.0627 Internal programming error tr_Srv
010.000.0700 The creation of a log file failed, check disk space tr_Srv
010.000.0701 The creation of a overflow log file failed, check disk space tr_Srv
010.000.0702 The creation of a overflow temporal log file failed, check disk space
tr_Srv
010.000.0703 The creation of a overflow retry log file failed, check disk space
tr_Srv
010.000.0704 Checking the file size of a log file failed, check disk space tr_Srv
010.000.0705 Checking the file size of a 'don't retry' log file failed, check disk space
tr_Srv
010.000.0706 Reading file information for a log file while starting the data transformation failed
tr_Srv
010.000.0707 Reading file information for a log file while stopping the data transformation failed
tr_Srv
010.000.0708 Setting the file pointer to the start of the file failed, check disk space
tr_Srv
010.000.0709 Setting the file pointer to the start of the 'don't retry' file failed, check disk space.
tr_Srv
Error number Description Component
22 Addendum CIE 2.0 TTrace Error Numbers
010.000.0710 Setting the file pointer to the start of the file failed, check disk space.
tr_Srv
010.000.0711 Creating a 'don't retry' log file failed. Check the disk space. tr_Srv
010.000.0712 Writing a data record to the log file failed.Check the disk space.
tr_Srv
010.000.0713 Writing a data record to the log file failed.Check the disk space.
tr_Srv
010.000.0714 Creating a log file failed. Check the disk space. tr_Srv
010.000.0715 Opening a log file failed. tr_Srv
010.000.0716 Error while reading a log file tr_Srv
010.000.0717 Error while checking size of a log file tr_Srv
010.000.0718 Error while checking size of a temporal log file tr_Srv
010.000.0719 Error while checking size of a retry log file tr_Srv
010.000.0720 A log file cannot be deleted tr_Srv
010.000.0721 Data transfer from file to database is stopped, but there are more data records in the file
tr_Srv
010.000.0997 A CORBA exception is caught. Look for the reason in the <comment>
tr_Srv
010.000.0998 The application run out of memory tr_Srv
010.000.0999 An exception is caught. Programmng error. tr_Srv
013.000.1000 Error while starting. Will try again. annax
013.000.1001 Was not able to get db ref. Will try again. annax
013.000.1002 Was not able to contact lna server. Will try again. annax
013.000.1003 Was not able to contact monitor_srv. Will try again. annax
013.000.1004 Was not able to open Com Port. annax
013.000.1005 Was not able to create database session. Will try again. annax
013.000.1006 Configuration of display failed. annax
013.000.2000 STATE: Starting annax server. annax
013.000.2001 STATE: Annax server is up and running. annax
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 23
013.000.2002 STATE: Terminating annax server. annax
013.000.2003 STATE: Annax server is stopped. annax
013.000.2004 STATE: No displays configured at all. annax
013.000.2005 STATE: Connected to db_srv. annax
013.000.2006 STATE: Connected to lna_srv. annax
013.000.2007 STATE: Connected to monitor_srv. annax
013.000.2008 STATE: A restart was requested. annax
013.000.2009 STATE: Display is up and running. annax
013.000.2010 STATE: Reloading displays. annax
013.000.2011 STATE: No content configured for display. annax
018.000.1000 Access to database failed taskserver_i55
018.000.1001 Access to taskserver manager failed taskserver_i55
018.000.1002 Access to corba name service failed taskserver_i55
018.000.1003 No valid Taskserverdata could be read from DB with the given parameters. Check startparameter and DBEntries
taskserver_i55
018.000.1004 TaskservermanagerInstance not created. Internal Error. sdRestart Application
taskserver_i55
018.000.1005 Could not register at Taskservermanager taskserver_i55
018.000.1006 Could not deregister at Taskservermanager. Allowed during shutdown
taskserver_i55
018.000.1007 Could not deregister at Taskservermanager. Allowed during shutdown
taskserver_i55
018.000.1008 Could not deregister at Taskservermanager. Allowed during shutdown
taskserver_i55
018.000.1009 Wrong csta link configuration for this taskserver. check db taskserver_i55
018.000.1010 Link started but this index is not configured. check db taskserver_i55
018.000.1011 AKZ Config for this Pabx is invalid. check db taskserver_i55
018.000.1012 Exception reading a db table. See messagetext for details. Check db
taskserver_i55
018.000.1013 Exception disconnecting a db table. Read messagetext for details. Check db
taskserver_i55
018.000.1014 Exception connecting a db table for notify. Read messagetext for details. Check db
taskserver_i55
018.000.1102 Agent could not be created taskserver_i55
018.000.1102 However there is no object for the specified object id taskserver_i55
Error number Description Component
24 Addendum CIE 2.0 TTrace Error Numbers
018.000.1103 PEP (terminal/Trunk/Queue) could not be created taskserver_i55
018.000.1104 VEP (topic/agent/script) could not be created taskserver_i55
018.000.1200 Access to a specific database table failed taskserver_i55
018.000.1201 Load from a database table failed taskserver_i55
018.000.1202 A mandatory record is not available in the database taskserver_i55
018.000.1203 NotifyData for this table is inconsistent. Read messagetext for details. Check db
taskserver_i55
018.000.1300 Registration at a specific observer failed taskserver_i55
018.000.1301 De registration at ... taskserver_i55
018.000.1500 Problems with LicenseServer. Check it. taskserver_i55
018.000.2008 SupervisorEmergency CorbaFunction called on the wrong object
taskserver_i55
018.000.2009 SupervisorAssistance CorbaFunction called on the wrong object
taskserver_i55
018.000.2100 Voicemessage distribution. missing topic information. No topic for VmsgQueue confugured. Check DB
taskserver_i55
018.000.2101 Voicemessage distribution. Missing Vmsg Data. Connection to vu_srv lost?
taskserver_i55
018.000.2102 Voicemessage distribution. Agent has already an active Vmsg job
taskserver_i55
018.000.2200 Internal error in Tasknetworking. Determine szenario, make traces
taskserver_i55
018.000.2500 CorbaException during access to an RspHanderObj ina a remote process. See whole line for details
taskserver_i55
018.000.3000 Unhandled event received taskserver_i55
018.000.3001 Progress: missing tc=taskId taskserver_i55
018.000.3002 Invalid event content. taskserver_i55
018.000.3003 Unexpected state. taskserver_i55
018.000.3003 Problem with PathReplacement Events from PABX taskserver_i55
018.000.3004 Problem with PathReplacement Events from PABX, CallId of the new QPR call is the same as old call
taskserver_i55
018.000.3005 Problem with PathReplacement Events from PABX, addAvai-ableData already stored
taskserver_i55
018.000.3006 Problem with PathReplacement Events from PABX, not all events take the necessary qpr data. check pabx sogtware version
taskserver_i55
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 25
018.000.3007 Problem with PathReplacement Events from PABX, PathRe-placement without usefull event. Get a PABX-Softwareupdate
taskserver_i55
018.000.3008 Problem with PathReplacement Events from PABX, Check Softewareveriosn entry in database, else get a PABX-Soft-wareupdate
taskserver_i55
018.000.3009 Invalid request from PABX. Are other application connected? taskserver_i55
018.000.3010 Request to PABX times out. Network or PABX Problems taskserver_i55
018.000.3011 This event is not handled. taskserver_i55
018.000.3012 SupervisorEmergency: the mentioned Agent is not available on TaskserverInterface.
taskserver_i55
018.000.3013 SupervisorEmergency: the mentioned Agent has no the required connection. Timeslot?
taskserver_i55
018.000.3014 The eventcause is unhandled. Check szenario taskserver_i55
018.000.3015 Some information in the originated event ist missed. Check szenario, make traces
taskserver_i55
018.000.3016 Failed event with wrong information in the originated event ist missed. Check szenario, make traces
taskserver_i55
018.000.3017 Event without significant data, Supervisor deviceId. Make a trace, update Pabxsoftware, Check Feature bits
taskserver_i55
018.000.3018 Event without significant data. Agent deviceId. Make a trace, update Pabxsoftware, Check Feature bits
taskserver_i55
018.000.3019 Event with an invalid crossrefId received. Make a trace, update Pabxsoftware, Check Feature bits
taskserver_i55
018.000.3020 Event received from a crossrefId with a valid device. Make a trace, update Pabxsoftware, Check Feature bits
taskserver_i55
018.000.3021 Invalid RoutingService received. Make a trace, update Pabx-software, Check Feature bits
taskserver_i55
018.000.3022 External Routing stopped by pabx. Make a trace, Is kern or vectors still alive?
taskserver_i55
018.000.3023 Empty Modullist from pabx received. No monitoring of devices possible.
taskserver_i55
018.000.3024 A not handled request from PABX was received. Make a CSTA trace.
taskserver_i55
018.000.3025 A not handled response from PABX was received. Make a CSTA trace.
taskserver_i55
018.000.3026 CallIntrusion is not possible. Check PABX Features (LMs). taskserver_i55
Error number Description Component
26 Addendum CIE 2.0 TTrace Error Numbers
018.000.3028 Wrong Eventflow Sequence from PABX e.g. RouteReq before ServiceInitiated. EventError from PABX? Make a CSTA trace.
taskserver_i55
018.000.3029 RouteRequest with an invalid topicnumber. Make a trace, update Pabxsoftware, Check Feature bits
taskserver_i55
018.000.3030 Topic connection without queueDevice. Routing for this call wont work. Check configuration of topic
taskserver_i55
018.000.3031 SnapshotCheck: Connection without physical device. taskserver_i55
018.000.3032 A Service to the PABX returns an error. The Messeage con-taines the concrete service which failed. Check Feature Bits (LM) etc.
taskserver_i55
018.000.3033 Timeout for a csta service. Network problems? taskserver_i55
018.000.3100 Conference without resulting task. EventError from PABX? Make a CSTA trace.
taskserver_i55
018.000.3101 Conference without resulting task. EventError from PABX? Make a CSTA trace.
taskserver_i55
018.000.3102 Conference without all connections in conferended event. EventError from PABX? Make a CSTA trace.
taskserver_i55
018.000.3150 Transfer without resulting task. EventError from PABX? Make a CSTA trace.
taskserver_i55
018.000.3151 Missing Connection at transferring device. EventError from PABX? Make a CSTA trace.
taskserver_i55
018.000.3180 Announcement taskserver_i55
018.000.3181 Announcement. Wron AnnStarted Event. Make a CSTA Trace
taskserver_i55
018.000.3200 Invalid silentMonitoring event? Make a CSTA trace. taskserver_i55
018.000.3201 Invalid silentMonitoring event? Agent Info is missed. Make a CSTA trace.
taskserver_i55
018.000.3202 Invalid silentMonitoring event? Make a CSTA trace. taskserver_i55
018.000.3203 Invalid Coaching event? Agent Info is missed. Make a CSTA trace.
taskserver_i55
018.000.3204 Invalid Coaching event? Agent Info is missed. Make a CSTA trace.
taskserver_i55
018.000.3205 Invalid Coaching event? Make a CSTA trace. taskserver_i55
018.000.3206 Invalid Coaching event? Wrong cause. Make a CSTA trace. taskserver_i55
018.000.3500 Event/operation not allowed because object is out of service taskserver_i55
019.000.1000 SUCCESS: Successfully initialized the ORB. VU Man
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 27
019.000.1001 FAILURE: Initialization of ORB failed. Exiting... VU Man
019.000.1002 SUCCESS: Successfully registered at ORB naming service. VU Man
019.000.1003 FAILURE: Registration of the vectors process at ORB naming service failed.
VU Man
019.000.1100 SUCCESS: Database server successfully connected. VU Man
019.000.1101 FAILURE: Binding the database server failed. VU Man
019.000.1102 FAILURE: Binding the database server failed. VU Man
019.000.1103 FAILURE: Getting a database session failed. VU Man
019.000.1104 FAILURE: Getting a database session failed. VU Man
019.000.1105 SUCCESS: Successfully loaded static Objects from the data-base server.
VU Man
019.000.1106 FAILURE: Loading static objects from the database server failed.
VU Man
019.000.1107 FAILURE: Loading static objects from the database server failed.
VU Man
019.000.1108 FAILURE: Connection to database server lost. VU Man
019.000.1109 SUCCESS: Successfully reconnected the database server. VU Man
019.000.1110 FAILURE: Reconnecting the database server failed. VU Man
019.000.1200 SUCCESS: Notification server successfully connected. VU Man
019.000.1201 FAILURE: Binding the notification server failed. VU Man
019.000.1202 FAILURE: Registering observer for change notifications failed.
VU Man
019.000.1203 FAILURE: Registering observer for change notifications failed.
VU Man
019.000.1204 FAILURE: Registering observer for ask notifications failed. VU Man
019.000.1205 FAILURE: Registering observer for ask notifications failed. VU Man
019.000.1206 FAILURE: Connection to notification server lost. VU Man
019.000.1207 SUCCESS: Successfully reconnected the notification server. VU Man
019.000.1208 FAILURE: Reconnecting the notification server failed. VU Man
019.000.1300 Not used in VUManager vu
019.000.1400 SUCCESS: License server successfully connected. vu
019.000.1401 FAILURE: Connecting the license server failed. Exiting... vu
019.000.1402 FAILURE: Failed to allocate the required license. vu
019.000.1403 FAILURE: Failed to release the allocated license. vu
Error number Description Component
28 Addendum CIE 2.0 TTrace Error Numbers
019.000.1500 SUCCESS: Task server successfully connected. vu
019.000.1500 SUCCESS: Task server manager successfully connected. vu
019.000.1501 FAILURE: Binding the task server manager failed. vu
019.000.1502 FAILURE: Connecting the task server failed. vu
019.000.1503 FAILURE: Task server not yet ready. Waiting... vu
019.000.1504 FAILURE: Connection to task server lost. vu
019.000.1504 FAILURE: Connection to task server manager lost. vu
019.000.1505 SUCCESS: Successfully reconnected the task server. vu
019.000.1506 FAILURE: Reconnecting the task server failed. vu
019.000.2000 SUCCESS: Startup finished. Process is now up. vu
019.000.2001 MESSAGE: Initiating Shutdown ... vu
019.000.2002 FAILURE: Initialization of process resulted in an exception. Exiting...
vu
019.000.2100 MESSAGE: Starting up a voice unit '<vuname>'. vu
019.000.2101 FAILURE: Starting up voice unit '<vuname>'. vu
019.000.2102 SUCCESS: Successfully started voice unit '<vuname>'. vu
019.000.2103 MESSAGE: Shutting down voice unit '<vuname>'. vu
019.000.2104 FAILURE: Shutting down voice unit '<vuname>' failed. vu
019.000.2105 SUCCESS: Successfully shut down voice unit '<vuname>'. vu
019.000.2106 FAILURE: Configuration error of voice unit '<vuname>'. vu
019.000.2107 FAILURE: Failed to download scripts of voice unit '<vuname>'.
vu
019.000.2108 FAILURE: Failed to start heart beat controller of voice unit '<vuname>'.
vu
019.000.2109 FAILURE: Failed to download scripts of voice unit '<vuname>'.
vu
019.000.2110 FAILURE: Failed to download voice messages of voice unit '<vuname>'.
vu
023.000.0001 Check username and password of TSAPI-link at AES-server Taskserver ACM
023.000.0002 Check configuration of TSAPI-Link at AES-server Taskserver ACM
023.000.0003 Check Connection-String of TSAPI-Link and the given Connection-String of ACM_Pbxdriver.
Taskserver ACM
023.000.0004 Check if TaskserverManager-Server is running… Taskserver ACM
023.000.0005 Check version of AES-server, it should be 3.1 or higher. Taskserver ACM
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 29
023.000.0006 Check licence at AES-server or device configuration at ACM Taskserver ACM
023.000.1001 Check device of supervisor, Supervisor must be a monitored device.
Taskserver ACM
023.000.1002 Check device of supervisor, Supervisor must be a monitored device.
Taskserver ACM
023.000.1003 Error at TSAPI-Link. Taskserver ACM
030.003.0001 At least on service license (FAX3, VOICE, SIGISDN, FOD) is needed to start working.
CommGW
030.003.0002 One Service is configured, but there is no license. Please change configuration or add license
CommGW
030.003.0003 WavToPhone can't register in naming service. Check networkconnection and executing of omni nameservice.
CommGW
030.003.0004 Path configuration in file commgw/config/giRealspeak.cfg is wrong. Check path to tts engine.
CommGW
030.003.0005 Registry configuration of TTS engine is wrong. CommGW
030.003.0006 Too many inbound lines are configurated. Check netport configuration and telephone hardware / configuration of CAPI
CommGW
030.003.0007 There is a netport configurated that doesn't exists. Check netport configuration and telephone hardware / configuration of CAPI
CommGW
030.003.0008 There is no netport configuration. Check netport configuration. CommGW
030.003.0009 Check system if capi driver is installed. CommGW
030.003.0010 There are problems to load a hal dll. Check if hal allready is running as service or some third party software is missing.
CommGW
030.003.0011 There are problems to load a hal dll. Check if hal allready is running as service or some third party software is missing.
CommGW
030.003.0020 There are failures in scope application, check hal warning for further information and correct the failures.
CommGW
030.003.0021 There are failures in scope application, check hal warning for further information and correct the failures.
CommGW
030.003.0022 A scope application doesn't start working, that's a failure a scope application should work all the time. Call support.
CommGW
030.003.0023 A scope application stopped working, that's a failure a scope application should only stop on shutdown. Call support.
CommGW
030.003.0030 Timing Problem. Tui session is allready destroyed. Call support.
CommGW
030.003.0031 Timing Problem. Tui session is allready destroyed. Call support.
CommGW
030.003.0032 Timing Problem. Tui session is allready destroyed. Call support.
CommGW
Error number Description Component
30 Addendum CIE 2.0 TTrace Error Numbers
030.003.0033 Timing Problem. Tui session is allready destroyed. Call support.
CommGW
030.003.0034 Timing Problem. Tui session is allready destroyed. Call support.
CommGW
030.003.0040 A request (fax or voice) without content was sended. CommGW
030.003.0041 the wave file in a voice request has wrong format, CCITT A-Law 8 Bit mono 8kHz is needed.
CommGW
030.003.0042 A tts engine is needed, when textual requests should be readout at telephone.
CommGW
030.003.0043 All ums-tts-line licenses are in use. More ums-tts-line licenses are needed.
CommGW
030.003.0044 Check preselection configuration. CommGW
030.003.0050 Check imap login name and password. CommGW
030.003.0051 Check network connection. CommGW
030.003.0060 Check network connection. Ckeck mapi version. CommGW
030.003.0061 Check network connection. Ckeck mapi version. CommGW
030.003.0062 Can't get out off office message via mapi. Check mapi error. CommGW
030.003.0063 Can't get out off office message via mapi. Check mapi error. CommGW
030.003.0064 Can't get out off office message via mapi. Check mapi error. CommGW
030.003.0065 Can't get out off office message via mapi. Check mapi error. CommGW
030.003.0066 Problems with mapi connection. Check mapi error. CommGW
030.003.0067 Problems with mapi connection. Check mapi error. CommGW
030.003.0068 Problems with mapi document. CommGW
030.003.0069 Problems with mapi document. CommGW
030.003.0070 Problems with mapi document. CommGW
030.003.0071 Problems with mapi connection. Check mapi error. CommGW
030.003.0080 Problems with a tiff file. Check convert manager. Call support. CommGW
030.003.0081 There are problems with fax receive fooder feature. Check fax receive fooder configuration.
CommGW
030.003.0099 The needed diskspace in commgw/temp directory is too less. Free diskspace.
CommGW
030.003.0101 Problems with connection to ums server. Check cpierror. CommGW
030.003.0102 Problems with connection to ums server. Check cpierror. CommGW
030.003.0103 Problems with connection to ums server. Check cpierror. CommGW
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 31
030.003.0104 Problems with connection to ums server. Check cpierror. CommGW
030.003.0105 Problems with connection to ums server. Check cpierror. CommGW
030.003.0106 Problems with connection to ums server. Check cpierror. CommGW
030.003.0107 Problems with connection to ums server. Check cpierror. CommGW
030.003.0108 A document could not delivered to account, no postmaster is configured. The document will be saved locally. Check cpierror.
CommGW
030.003.0109 A warnmessage could not delivered to account, no postmaster is configured. The warnmessage will be saved locally. Check cpierror.
CommGW
030.003.0110 Problems with connection to ums server. Check cpierror. CommGW
030.003.0111 This feature have to be switched on in registry. Shutting down after DB failure of ums server.
CommGW
030.004.0001 Registry configuration wrong. Check registry configuration. DialUpNumberPool
030.004.0002 Nameservice problems. Check omniNameService. DialUpNumberPool
030.004.0003 Other problems. Call Support. DialUpNumberPool
030.021.0010 The SMTP Connector couldn't initialize the GSI-Library. Please call support.
SMTP-Connetcor
030.021.0011 The SMTP Connector couldn't disconnect correctly from GSI while GSI initializiation is active at other thread.
SMTP-Connetcor
030.021.0012 An error occured at stopping the SMTP Connector. Please check network connection or relay host parameter.
SMTP-Connetcor
030.021.0013 An error occured at stopping the SMTP Connector. Please call support.
SMTP-Connetcor
030.021.0020 The SMTP port is used by an other software module. The SMTP connector can't receive some SMTP messages. Please check configuration and other SMTP modules.
SMTP-Connetcor
030.021.0021 A standard exception occured at receiving SMTP messages. Please call support.
SMTP-Connetcor
030.021.0022 The SMTP acceptor failed with an unknown exception. The SMTP Connector stopped. Please call support.
SMTP-Connetcor
030.021.0030 The relay host has no authentification method we support. Please check the configuration parameter of the relay host.
SMTP-Connetcor
030.021.0031 An error occured at sending a mail to the relay host. Please check the error text for more information.
SMTP-Connetcor
030.021.0032 An error occured at sending a mail to the relay host. The SMTP Connector will try sending again later. Please check the error text for more information.
SMTP-Connetcor
030.021.0033 An error occured at sending a delivery report to the relay host. Please check the error text for more information.
SMTP-Connetcor
Error number Description Component
32 Addendum CIE 2.0 TTrace Error Numbers
030.021.0034 An error occured at sending a delivery report to the relay host. The SMTP Connector will try sending again later. Please check the error text for more information.
SMTP-Connetcor
030.021.0040 The received message can't be saved to the UMR/C3000 DB, because no GSI interface is active. Please call support.
SMTP-Connetcor
030.021.0041 The error text was generated by saving the new message to the UMR/C3000 DB. Please check the error message for more information.
SMTP-Connetcor
030.021.0050 The tag parser library failed with an unknown error. Please check message token or call support.
SMTP-Connetcor
030.021.0051 The tag parser library failed with the given error string. Please check message token.
SMTP-Connetcor
030.021.0052 The tag parser library failed with an unknown exception. The POP3/IMAP4 Client stopped. Please check message token or call support.
SMTP-Connetcor
030.021.0053 Saving new messafe to UMR/C3000 DB failed, because GSI interface isn't ready. Please call support.
SMTP-Connetcor
030.021.0054 The result string of getting UMR/C3000 DB filllevel has not the correct format. Please call support.
SMTP-Connetcor
030.021.0055 The UMR/C3000 DB has reached maximum size. No more messages will be written to the C3000 DB by the POP3/IMAP4 Client. Check UMR DB.
SMTP-Connetcor
030.021.0056 An error occured at routing a new message to a recipient. SMTP-Connetcor
030.021.0057 An error occured at sending a new service message. SMTP-Connetcor
030.021.0950 Check the modul configuration in registry. The key C3KIDENT is missing.
SMTP-Connetcor
030.021.0951 Check the modul configuration in registry. Found key ID instead expected key C3KIDENT.
SMTP-Connetcor
030.021.0952 Check the modul configuration in registry. The value for parameter POLLING is out of range [1s..3600s].
SMTP-Connetcor
030.021.0953 An error occured in communication to the C3000-Server. SMTP-Connetcor
030.021.0955 An error occured in communication to the C3000-Server while accept an request to get a Mimemessage from C3000-Server.
SMTP-Connetcor
030.021.0956 An error occured in communication to the C3000-Server while query specified request data to get a Mimemessage from C3000-Server.
SMTP-Connetcor
030.021.0957 An error occured in communication to the C3000-Server while getting the specified document to get a Mimemessage from C3000-Server.
SMTP-Connetcor
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 33
030.021.0958 An error occured in communication to the C3000-Server while getting addressdata for specified user to get a Mimemessage from C3000-Server.
SMTP-Connetcor
030.021.0960 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id for send to C3000-Server. Please check sender values in s-file.
SMTP-Connetcor
030.021.0961 An error occured in communication to the C3000-Server creating a document from mimedata for send to C3000-Server.
SMTP-Connetcor
030.021.0962 An error occured in communication to the C3000-Server sending a created document to the target.
SMTP-Connetcor
030.021.0965 An error occured in communication to the C3000-Server at routing a mime-message to the postmaster. Get the postmaster address failed.
SMTP-Connetcor
030.021.0966 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id (from order-file *.s) for routing a document to an user. Please check sender values in s-file.
SMTP-Connetcor
030.021.0967 Getting address for specified mailsystem-id to route document to user failed.
SMTP-Connetcor
030.021.0970 Set status read for specified document at C3000 server failed. SMTP-Connetcor
030.021.0971 Set status success for specified document at C3000 server failed.
SMTP-Connetcor
030.021.0972 Set status failed for specified document at C3000 server failed.
SMTP-Connetcor
030.021.0973 Set status tried for specified document at C3000 server failed. SMTP-Connetcor
030.021.0975 Release request at C3000 server failed. SMTP-Connetcor
030.021.0976 Checking existance of smtp address failed. SMTP-Connetcor
030.021.0977 Getting mailsystem-Ids for specified address from C3000-Server failed.
SMTP-Connetcor
030.021.0978 Getting the postmaster id from C3000-Server failed. SMTP-Connetcor
030.021.0980 Create new document from Mime failed while route document to address.
SMTP-Connetcor
030.021.0981 Route document to address failed at C3000-Server. SMTP-Connetcor
030.021.0990 Error in communication to C3000-Server checking for acknowledges failed.
SMTP-Connetcor
030.021.0991 Call to SendMimeMessageToMailsystem failed. Refer to detailed log-messages from this module.
SMTP-Connetcor
Error number Description Component
34 Addendum CIE 2.0 TTrace Error Numbers
030.022.0010 The POP3/IMAP4 Client couldn't initialize the GSI-Library. Please call support.
POP3/IMAP4-Client
030.022.0011 The POP3/IMAP4 Client couldn't disconnect correctly from GSI while GSI initializiation is active at other thread.
POP3/IMAP4-Client
030.022.0012 Checking the C3000 DB filllevel couldn't be done because GSI interface isn't ready.
POP3/IMAP4-Client
030.022.0013 The result string of getting C3000 DB filllevel has not the correct format. Please call support.
POP3/IMAP4-Client
030.022.0014 The C3000 DB has reached maximum size. No more messages will be written to the C3000 DB by the POP3/IMAP4 Client. Check UMR DB.
POP3/IMAP4-Client
030.022.0015 Saveing a new message to the C3000 DB couldn't be done because GSI interface isn't ready. Please call support.
POP3/IMAP4-Client
030.022.0016 An error occured at routing a new message to a recipient. POP3/IMAP4-Client
030.022.0017 An error occured at sending a new service message to a recipient.
POP3/IMAP4-Client
030.022.0018 The tag parser library failed with an unknown error. Please check message token or call support.
POP3/IMAP4-Client
030.022.0019 The tag parser library failed with the given error string. Please check message token.
POP3/IMAP4-Client
030.022.0020 The tag parser library failed with an unknown exception. The POP3/IMAP4 Client stopped. Please check message token or call support.
POP3/IMAP4-Client
030.022.0021 An error occured at stopping the POP3/IMAP4 Client. Please call support.
POP3/IMAP4-Client
030.022.0030 The configuration of this UMR mail account has an unknown protocol type (only POP3 or IMAP4 is allowed). So don't check this mail account for new mails. Please check mail account configiuration for this account.
POP3/IMAP4-Client
030.022.0031 Reading UMR mail accounts from BCC DB server failed with given error string. Please check configuration parameter.
POP3/IMAP4-Client
030.022.0032 Reading C3000 mail accounts from C3000 configuration failed with given error string. Please check configuration parameter.
POP3/IMAP4-Client
030.022.0033 Can't check this mail account because no protocol type is defined. Please check mail account configiuration for this account.
POP3/IMAP4-Client
030.022.0035 A standard exception occured at checking the mail accounts. Please call support.
POP3/IMAP4-Client
030.022.0036 The mail service checker failed with an unknown exception. The POP3/IMAP4 Client stopped. Please call support.
POP3/IMAP4-Client
030.022.0200 The IMAP4 connection has an error. The mail server {sever name} is not reachable on the IMAP4 port. Please check mailbox configuration parameter or network connection.
POP3/IMAP4-Client
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 35
030.022.0201 IMAP4-Connection to mail server returns with command NO and response code and text. Please check mailbox configuration parameter.
POP3/IMAP4-Client
030.022.0202 IMAP4-Connection to mail server returns with command BAD and response code and text. Please check mailbox configuration parameter.
POP3/IMAP4-Client
030.022.0205 The IMAP4 connection has an error. The mail server doesn't accept the user name. Please check mailbox configuration parameter or network connection.
POP3/IMAP4-Client
030.022.0206 IMAP4-Login at mail server doesn't accept login and returns with command NO and response code and text. Please check mailbox configuration parameter.
POP3/IMAP4-Client
030.022.0207 IMAP4-Login at mail server doesn't accept login and returns with command BAD and response code and text. Please check mailbox configuration parameter.
POP3/IMAP4-Client
030.022.0210 The IMAP4 connection has an error. Creating the mail move folder failed. Please check mailbox configuration parameter or network connection.
POP3/IMAP4-Client
030.022.0211 IMAP4-Create at mail server doesn't allow to create the mail move folder and returns with command BAD and response code and text. Please check mailbox configuration parameter.
POP3/IMAP4-Client
030.022.0215 The IMAP4 connection has an error. The SELECT command for the inbox folder failed. Please check network connection.
POP3/IMAP4-Client
030.022.0216 IMAP4-Select at mail server can't select the inbox and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0217 IMAP4-Select at mail server can't select the inbox and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0220 The IMAP4 connection has an error. The SEARCH command for all UNSEEN mails in the inbox folder failed. Please check network connection.
POP3/IMAP4-Client
030.022.0221 IMAP4-Search at mail server can't search for all unseen mails in the inbox and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0222 IMAP4-Search at mail server can't search for all unseen mails in the inbox and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0225 The IMAP4 connection has an error. The FETCH command for the message size of the next mail failed. Please check network connection.
POP3/IMAP4-Client
030.022.0226 IMAP4-Fetch the size of a mail at mail server can't get the mail size from the inbox and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
Error number Description Component
36 Addendum CIE 2.0 TTrace Error Numbers
030.022.0227 IMAP4-Fetch the size of a mail at mail server can't get the mail size from the inbox and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0228 The requested message is to large. The mail isn't saved to the UMR DB. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0230 The IMAP4 connection has an error. The FETCH command to get the message content of the next mail failed. Please check network connection.
POP3/IMAP4-Client
030.022.0231 The mail can't be saved to the UMR DB. Please check UMR DB or DB server
POP3/IMAP4-Client
030.022.0232 IMAP4-Fetch the mail content at mail server can't get the mail content and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0233 IMAP4-Fetch the mail content at mail server can't get the mail content and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0235 The IMAP4 connection has an error. The mail can't be copied to the move folder. Please check network connection.
POP3/IMAP4-Client
030.022.0236 IMAP4-Copy the mail to the move folder can't copy the mail to the move foldercontent and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0237 IMAP4-Copy the mail to the move folder can't copy the mail to the move foldercontent and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0240 The IMAP4 connection has an error. The flags of the mail can't be changed in the inbox of user {user name}. Please check network connection.
POP3/IMAP4-Client
030.022.0241 The IMAP4 connection has an error. This message may be lost, because writing it to the UMR-DB failed and SEEN flag can't be reseted. The mail is still in the inbox of the user, but is marked as SEEN. Please check network connection.
POP3/IMAP4-Client
030.022.0242 IMAP4-Store the mail with a new message flag failed and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0243 The IMAP4 protocol returned NO at changing message flag. This message may be lost, because writing it to the UMR-DB failed and SEEN flag can't be reseted. The mail is still in the inbox of the user, but is marked as SEEN. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0244 IMAP4-Store the mail with a new message flag failed and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 37
030.022.0245 The IMAP4 protocol returned BAD at changing message flag. This message may be lost, because writing it to the UMR-DB failed and SEEN flag can't be reseted. The mail is still in the inbox of the user, but is marked as SEEN. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0250 The IMAP4 connection has an error. The mail can't be expunge from the inbox of user {user name}. Please check network connection.
POP3/IMAP4-Client
030.022.0252 IMAP4-Expunge the marked mail failed and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0254 IMAP4-Expunge the marked mail failed and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0260 The IMAP4 connection has an error. The logout from the inbox of user {user name} failed. Please check network connection.
POP3/IMAP4-Client
030.022.0261 IMAP4-Logout from the inbox failed and returns with command NO and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0262 IMAP4-Logout from the inbox failed and returns with command BAD and response code and text. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0300 The POP3 connection has an error. The mail server {sever name} is not reachable on the POP3 port. Please check mailbox configuration parameter or check network connection.
POP3/IMAP4-Client
030.022.0301 The POP3 protocol has an error. Connectiong the mail server {sever name} on the POP3 port failed with error code {num}: {text}. Please check mailbox configuration parameter
POP3/IMAP4-Client
030.022.0302 The POP3 connection has an error. The USER request to logon for user {user name} on the mail server failed. Please check network connection.
POP3/IMAP4-Client
030.022.0303 The POP3 protocol has an error. The USER request to logon for user {user name} on the mail server failed with error code {num}: {text}. Please check mailbox configuration parameter
POP3/IMAP4-Client
030.022.0304 The POP3 connection has an error. The PASS request with the password for user {user name} on the mail server failed. Please check network connection.
POP3/IMAP4-Client
030.022.0305 The POP3 protocol has an error. The PASS request with the password for user {user name} on the mail server failed with error code {num}: {text}. Please check mailbox configuration parameter
POP3/IMAP4-Client
030.022.0306 The POP3 connection has an error. The STAT request to receive the number of messages in the mailbox of user {user name} failed. Please check network connection.
POP3/IMAP4-Client
Error number Description Component
38 Addendum CIE 2.0 TTrace Error Numbers
030.022.0307 The POP3 protocol has an error. The STAT request to receive the number of messages in the mailbox of user {user name} failed with error code {num}: {text}. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0308 The POP3 connection has an error. The LIST request to receive the size of the message in the mailbox of user {user name} failed. Please check network connection.
POP3/IMAP4-Client
030.022.0309 The POP3 protocol has an error. The LIST request to receive the size of the message in the mailbox of user {user name} failed with error code {num}: {text}. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0310 Error in the result of the list command The list command returns not the size of the requestet message. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0311 The requested message is to large. The mail isn't saved to the UMR DB. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0312 The POP3 connection has an error. The RETR request to receive the message from the mailbox of user {user name} failed. Please check network connection.
POP3/IMAP4-Client
030.022.0313 The POP3 protocol has an error. The RETR request to receive the message from mailbox of user {user name} failed with error code {num}: {text}. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0314 The mail can't be saved to the UMR DB. Please check UMR DB or DB server
POP3/IMAP4-Client
030.022.0315 The POP3 connection has an error. The DELE request to mark the message for deletion in the mailbox of user {user name} failed. Please check network connection.
POP3/IMAP4-Client
030.022.0316 The POP3 protocol has an error. The DELE request to mark the message for deletion in the mailbox of user {user name} failed with error code {num}: {text}. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0317 The POP3 connection has an error. The QUIT request for logoff from the mailbox of user {user name} failed. The marked for deletion messages aren't deleted. Please check network connection.
POP3/IMAP4-Client
030.022.0318 The POP3 protocol has an error. The QUIT request for logoff from the mailbox of user {user name} failed with error code {num}: {text}. The marked for deletion messages aren't deleted. Please check the mailbox at the mail server.
POP3/IMAP4-Client
030.022.0950 Check the modul configuration in registry. The key C3KIDENT is missing.
POP3/IMAP4-Client
030.022.0951 Check the modul configuration in registry. Found key ID instead expected key C3KIDENT.
POP3/IMAP4-Client
030.022.0952 Check the modul configuration in registry. The value for parameter POLLING is out of range [1s..3600s].
POP3/IMAP4-Client
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 39
030.022.0953 An error occured in communication to the C3000-Server. POP3/IMAP4-Client
030.022.0955 An error occured in communication to the C3000-Server while accept an request to get a Mimemessage from C3000-Server.
POP3/IMAP4-Client
030.022.0956 An error occured in communication to the C3000-Server while query specified request data to get a Mimemessage from C3000-Server.
POP3/IMAP4-Client
030.022.0957 An error occured in communication to the C3000-Server while getting the specified document to get a Mimemessage from C3000-Server.
POP3/IMAP4-Client
030.022.0958 An error occured in communication to the C3000-Server while getting addressdata for specified user to get a Mimemessage from C3000-Server.
POP3/IMAP4-Client
030.022.0960 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id for send to C3000-Server. Please check sender values in s-file.
POP3/IMAP4-Client
030.022.0961 An error occured in communication to the C3000-Server creating a document from mimedata for send to C3000-Server.
POP3/IMAP4-Client
030.022.0962 An error occured in communication to the C3000-Server sending a created document to the target.
POP3/IMAP4-Client
030.022.0965 An error occured in communication to the C3000-Server at routing a mime-message to the postmaster. Get the postmaster address failed.
POP3/IMAP4-Client
030.022.0966 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id (from order-file *.s) for routing a document to an user. Please check sender values in s-file.
POP3/IMAP4-Client
030.022.0967 Getting address for specified mailsystem-id to route document to user failed.
POP3/IMAP4-Client
030.022.0970 Set status read for specified document at C3000 server failed. POP3/IMAP4-Client
030.022.0971 Set status success for specified document at C3000 server failed.
POP3/IMAP4-Client
030.022.0972 Set status failed for specified document at C3000 server failed.
POP3/IMAP4-Client
030.022.0973 Set status tried for specified document at C3000 server failed. POP3/IMAP4-Client
030.022.0975 Release request at C3000 server failed. POP3/IMAP4-Client
030.022.0976 Checking existance of smtp address failed. POP3/IMAP4-Client
030.022.0977 Getting mailsystem-Ids for specified address from C3000-Server failed.
POP3/IMAP4-Client
Error number Description Component
40 Addendum CIE 2.0 TTrace Error Numbers
030.022.0978 Getting the postmaster id from C3000-Server failed. POP3/IMAP4-Client
030.022.0980 Create new document from Mime failed while route document to address.
POP3/IMAP4-Client
030.022.0981 Route document to address failed at C3000-Server. POP3/IMAP4-Client
030.022.0990 Error in communication to C3000-Server checking for acknowledges failed.
POP3/IMAP4-Client
030.022.0991 Call to SendMimeMessageToMailsystem failed. Refer to detailed log-messages from this module.
POP3/IMAP4-Client
041.000.1000 The archive process is going to start RoD Archie
041.000.1001 The archive process has started properly and will work RoD Archie
041.000.1002 The archive process is going to stop RoD Archie
041.000.1003 The archive process has finished properly RoD Archie
041.000.1004 The archive process establsihed the connection to the observation service
RoD Archie
041.000.2000 A Corba dialogue failed RoD Archie
041.000.2001 Unable to connect to CORBA Naming Service. Check hostname and port.
RoD Archie
041.000.2002 The archive process is already running. Stop the running intance of the archive process
RoD Archie
041.000.2003 Unable to connect to observation service. Check hostname and port.
RoD Archie
041.000.2004 The connection to the observation service is broken. Check wether it is running.
RoD Archie
041.000.2005 Try to archive the document database failed RoD Archie
041.000.2006 The response for a Corba request cannot be sent. RoD Archie
041.000.2007 While archiving a database error occurred. See the database error message, which is added to this message
RoD Archie
041.000.2008 A database error ocurred while backup is done RoD Archie
041.000.2009 A database error ocurred while restore is done RoD Archie
041.000.2010 The database library cannot be initialized. Maybe it is missing RoD Archie
041.000.2011 The library <lib_name> cannot be initialized. Maybe it is missing
RoD Archie
041.000.3000 An unexpected error occured. RoD Archie
042.000.1000 The CommandExecuter process is going to start Rod Cex
042.000.1001 The CommandExecuter process has started properly and will work
Rod Cex
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 41
042.000.1002 The CommandExecuter process is going to stop Rod Cex
042.000.1003 The CommandExecuter process has finished properly Rod Cex
042.000.2000 A Corba dialogue failed Rod Cex
042.000.2001 Unable to connect to CORBA Naming Service. Check hostname and port.
Rod Cex
042.000.2002 The CommandExecuter process is already running. Stop the running intance of the archive process
Rod Cex
042.000.2003 The CommandExecuter process tried to start another programm, but this failed. Maybe, the program to dtart is missing
Rod Cex
042.000.3000 An unexpected error occured. Rod Cex
043.000.1000 The rodomat process is going to start RoDoMatC
043.000.1001 The rodomat process has started properly and will work RoDoMatC
043.000.1002 The rodomat process is going to stop RoDoMatC
043.000.1003 The rodomat process has finished properly RoDoMatC
043.000.1004 The rodomat process establsihed the connection to reposerv process via the observation service
RoDoMatC
043.000.2000 A Corba dialogue failed RoDoMatC
043.000.2001 Unable to connect to CORBA Naming Service. Check hostname and port.
RoDoMatC
043.000.2002 The connection to the reposerv process via observation service is broken. Check wether it is running.
RoDoMatC
043.000.2003 Unable to connect to the reposerv process via observation service. Check hostname and port.
RoDoMatC
043.000.3000 An unexpected error occured. RoDoMatC
046.000.0001 Starting Texttemplate/Autoreplyadmin TextTemplate Admin
046.000.0002 Texttemplate/Autoreplyadmin started TextTemplate Admin
046.000.0003 Stopping Texttemplate/Autoreplyadmin... TextTemplate Admin
046.000.0004 Texttemplate/Autoreplyadmin stopped. TextTemplate Admin
046.000.0010 Reconnected to {0} TextTemplate Admin
046.000.0014 Connection to external process failed. Process is not running or CORBA nameservice is not configured properly.
TextTemplate Admin
046.000.0015 Connection to external process lost. Ensure process is running.
TextTemplate Admin
Error number Description Component
42 Addendum CIE 2.0 TTrace Error Numbers
046.000.0021 Invalid configuration. See details. TextTemplate Admin
046.000.0023 Component raised an error. See component's logs for details. TextTemplate Admin
047.000.1000 The Reposerv process is going to start Rod RepoServ
047.000.1001 The Reposerv process has started properly and will work Rod RepoServ
047.000.1002 The Reposerv process is going to stop Rod RepoServ
047.000.1003 The Reposerv process has finished properly Rod RepoServ
047.000.1004 The Reposerv process establsihed the connection to the observation service
Rod RepoServ
047.000.2000 A Corba dialogue failed Rod RepoServ
047.000.2001 Unable to connect to CORBA Naming Service. Check hostname and port.
Rod RepoServ
047.000.2002 The Reposerv process is already running. Stop the running intance of the archive process
Rod RepoServ
047.000.2003 The directory <directory> cannot be created. Check disk space and write protection
Rod RepoServ
047.000.2004 Unable to connect to observation service. Check hostname and port.
Rod RepoServ
047.000.2005 The connection to the observation service is broken. Check wether it is running.
Rod RepoServ
047.000.2006 Lost connection to the archive process. Check wether it is running.
Rod RepoServ
047.000.2007 This error message is not used in UMR Rod RepoServ
047.000.2008 The response for a Corba request cannot be sent. Rod RepoServ
047.000.2009 A progress update event cannot be sent. Maybe, connection is broken.
Rod RepoServ
047.000.2010 An error event cannot be sent. Maybe, connection is broken. Rod RepoServ
047.000.2011 The database library cannot be initialized. Maybe it is missing Rod RepoServ
047.000.2012 The library <lib_name> cannot be initialized. Maybe it is missing
Rod RepoServ
047.000.3000 An unexpected error occured. Rod RepoServ
052.000.1000 Couldn't register its TaskStatisticAdapter at corba nameservice
Reconstructor
052.000.1001 Couldn't register its TaskHistoryAdapter at corba nameservice Reconstructor
052.000.1002 Couldn't read reconstruction-files Reconstructor
052.000.1003 Treat calls as emails. ONLY TESTING ALLOWED.. Reconstructor
052.000.1700 Reconstructor has shut down Reconstructor
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 43
052.000.1701 Reconstructor ends all unused tasks due to timeout or user-request
Reconstructor
052.000.1800 Tracing by request Reconstructor
052.000.2000 Corba exception during try to connect kern Reconstructor
052.000.2001 Could not register observer at kerns observable Reconstructor
052.000.2700 Reconstructor has connected kern Reconstructor
052.000.2701 Lost connection to kern Reconstructor
052.000.2702 Kern connected TaskHistoryIf Reconstructor
052.000.2703 Kern lost connection to TaskHistoryIf Reconstructor
052.000.3000 Do we have more than one s_srvs? Mon_srv may not connect reconstructor
Reconstructor
052.000.3700 statistic_srv has connected reconstructor Reconstructor
052.000.3701 Lost connection to statistic_srv Reconstructor
052.000.4000 Can't create directory for reconstruction data Reconstructor
052.000.4001 Can't find/open directory of reconstruction data Reconstructor
052.000.4002 Error reading file Reconstructor
052.000.4003 Error reading file. no Directory? Reconstructor
052.000.4004 Error opening file. Reconstructor
052.000.4700 Read TaskIds of active/deactivated tasks from directory Reconstructor
052.000.4701 Finished reconstructing active tasks; deactivateds still under reconstruction
Reconstructor
052.000.4702 Finished reconstructing active/deactivated tasks Reconstructor
053.000.0001 Server has started. C3000 Server
053.000.0002 License has expired. C3000 Server
053.000.0003 Internal error. C3000 Server
053.000.0004 Server is stopping. C3000 Server
053.000.0005 Server has stopped. C3000 Server
053.000.0006 Configuration has errors. C3000 Server
053.000.0007 Error while checking licenses, make sure license exists and license server is available.
C3000 Server
053.000.0008 Network problem, make sure network connection is available and remote component is running.
C3000 Server
053.000.0009 Some required components where not installed (e.g. missing dll).
C3000 Server
054.000.0001 Conversion failed. See corresponding log message for details. UMS Convert
Error number Description Component
44 Addendum CIE 2.0 TTrace Error Numbers
110.009.0900 Gateway got connection to the ums server GSI
110.009.0901 Scanning for new messages from ums server is working properly
GSI
110.009.0902 Scanning for new acknowledges from ums server is working properly
GSI
110.009.0950 Check the modul configuration in registry. The key C3KIDENT is missing.
GSI
110.009.0951 Check the modul configuration in registry. Found key ID instead expected key C3KIDENT.
GSI
110.009.0952 Check the modul configuration in registry. The value for parameter POLLING is out of range [1s..3600s].
GSI
110.009.0953 An error occured in communication to the C3000-Server. GSI
110.009.0954 Gateway lost connection to ums server. Check if server is stopped or netw
GSI
110.009.0955 An error occured in communication to the C3000-Server while accept an request to get a Mimemessage from C3000-Server.
GSI
110.009.0956 An error occured in communication to the C3000-Server while query specified request data to get a Mimemessage from C3000-Server.
GSI
110.009.0957 An error occured in communication to the C3000-Server while getting the specified document to get a Mimemessage from C3000-Server.
GSI
110.009.0958 An error occured in communication to the C3000-Server while getting addressdata for specified user to get a Mimemessage from C3000-Server.
GSI
110.009.0959 Scanning for new messages from ums server is stopped because connection to ums server has been lost. It will continue when connection is reestablished. Check if server is stopped or network connection is broken.
GSI
110.009.0960 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id for send to C3000-Server. Please check sender values in s-file.
GSI
110.009.0961 An error occured in communication to the C3000-Server creating a document from mimedata for send to C3000-Server.
GSI
110.009.0962 An error occured in communication to the C3000-Server sending a created document to the target.
GSI
110.009.0965 An error occured in communication to the C3000-Server at routing a mime-message to the postmaster. Get the postmaster address failed.
GSI
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 45
110.009.0967 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id (from order-file *.s) for routing a document to an user. Please check sender values in s-file.
GSI
110.009.0968 Getting address for specified mailsystem-id to route document to user failed.
GSI
110.009.0970 Set status read for specified document at C3000 server failed. GSI
110.009.0971 Set status success for specified document at C3000 server failed.
GSI
110.009.0972 Set status failed for specified document at C3000 server failed.
GSI
110.009.0973 Set status tried for specified document at C3000 server failed. GSI
110.009.0975 Release request at C3000 server failed. GSI
110.009.0976 Checking existance of smtp address failed. GSI
110.009.0977 Getting mailsystem-Ids for specified address from C3000-Server failed.
GSI
110.009.0978 Getting the postmaster id from C3000-Server failed. GSI
110.009.0980 Create new document from Mime failed while route document to address.
GSI
110.009.0981 Route document to address failed at C3000-Server. GSI
110.009.0990 Error in communication to C3000-Server checking for acknowledges failed.
GSI
110.009.0991 Scanning for new acknowledges from ums server is stopped because connection to ums server has been lost. It will continue when connection is reestablished. Check if server is stopped or network connection is broken.
GSI
110.009.0992 An error occured delivering document from ums server to the external mailsystem
GSI
111.009.0900 Gateway got connection to the ums server FSI
111.009.0901 Scanning for new messages from ums server is working properly
FSI
111.009.0902 Scanning for new acknowledges from ums server is working properly
FSI
111.009.0950 Check the modul configuration in registry. The key C3KIDENT is missing.
FSI
111.009.0951 Check the modul configuration in registry. Found key ID instead expected key C3KIDENT.
FSI
Error number Description Component
46 Addendum CIE 2.0 TTrace Error Numbers
111.009.0952 Check the modul configuration in registry. The value for parameter POLLING is out of range [1s..3600s].
FSI
111.009.0953 An error occured in communication to the C3000-Server. FSI
111.009.0954 Gateway lost connection to ums server. Check if server is stopped or netw
FSI
111.009.0955 An error occured in communication to the C3000-Server while accept an request to get a Mimemessage from C3000-Server.
FSI
111.009.0956 An error occured in communication to the C3000-Server while query specified request data to get a Mimemessage from C3000-Server.
FSI
111.009.0957 An error occured in communication to the C3000-Server while getting the specified document to get a Mimemessage from C3000-Server.
FSI
111.009.0958 An error occured in communication to the C3000-Server while getting addressdata for specified user to get a Mimemessage from C3000-Server.
FSI
111.009.0959 Scanning for new messages from ums server is stopped because connection to ums server has been lost. It will continue when connection is reestablished. Check if server is stopped or network connection is broken.
FSI
111.009.0960 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id for send to C3000-Server. Please check sender values in s-file.
FSI
111.009.0961 An error occured in communication to the C3000-Server creating a document from mimedata for send to C3000-Server.
FSI
111.009.0962 An error occured in communication to the C3000-Server sending a created document to the target.
FSI
111.009.0965 An error occured in communication to the C3000-Server at routing a mime-message to the postmaster. Get the postmaster address failed.
FSI
111.009.0967 An error occured in communication to the C3000-Server while getting addressdata by mailsystem-id (from order-file *.s) for routing a document to an user. Please check sender values in s-file.
FSI
111.009.0968 Getting address for specified mailsystem-id to route document to user failed.
FSI
111.009.0970 Set status read for specified document at C3000 server failed. FSI
111.009.0971 Set status success for specified document at C3000 server failed.
FSI
111.009.0972 Set status failed for specified document at C3000 server failed.
FSI
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 47
111.009.0973 Set status tried for specified document at C3000 server failed. FSI
111.009.0975 Release request at C3000 server failed. FSI
111.009.0976 Checking existance of smtp address failed. FSI
111.009.0977 Getting mailsystem-Ids for specified address from C3000-Server failed.
FSI
111.009.0978 Getting the postmaster id from C3000-Server failed. FSI
111.009.0980 Create new document from Mime failed while route document to address.
FSI
111.009.0981 Route document to address failed at C3000-Server. FSI
111.009.0990 Error in communication to C3000-Server checking for acknowledges failed.
FSI
111.009.0991 Scanning for new acknowledges from ums server is stopped because connection to ums server has been lost. It will continue when connection is reestablished. Check if server is stopped or network connection is broken.
FSI
111.009.0992 An error occured delivering document from ums server to the external mailsystem
FSI
111.010.0001 Acknowledge scan in toC3000 directory stopped because connection to C3000-Server failed. It will continue when connection is reestablished. Check if server is stopped or network connection is broken.
FSI
111.010.0002 Operate acknowledge file failed. File is moved to the error directory. See detailed logmessages and check values in file.
FSI
111.010.0003 Error copying acknowledge file to error directory. Check configuration and directory.
FSI
111.010.0004 Can't create file in configured error directory. FSI
111.010.0005 Found acknowledge with unknown id. Discard file. Maybe the document is already delete by an routing rule.
FSI
111.010.0010 Request scan in toC3000 directory stopped because connection to C3000-Server failed. It will continue when connection is reestablished. Check if server is stopped or network connection is broken.
FSI
111.010.0020 Creation of data file in fromC3000 directory failed. Add no filename tag in order file (*.s).
FSI
111.010.0030 State of request in C3000 system changed but creation of acknowledge file in fromC3000 directory failed.
FSI
111.010.0040 Creation of file failed. See further logmessages for details. FSI
Error number Description Component
48 Addendum CIE 2.0 TTrace Error Numbers
111.010.0100 FSI successfully started FSI
111.010.0101 Stopping FSI process FSI
111.010.0102 FSI has been stopped FSI
111.010.0103 Requestscan in toC3000 directory is working properly FSI
111.010.0104 Acknowledge scan in toC3000 directory is working properly FSI
111.010.0110 License error. Can't start FSI gateway. Check your license configuration
FSI
114.014.0101 Gateway has started. PrGW
114.014.0102 Gateway is stopping. PrGW
114.014.0103 Gateway has stoped. PrGW
114.014.0104 Gateway has break. PrGW
114.014.0105 Gateway has cotninued. PrGW
114.014.0201 Document (DocID Nr. ReqID) is empty. Document can not be printed.
PrGW
114.014.0202 Document (DocID Nr. ReqID) no valid format available. Document can not be printed.
PrGW
114.014.0203 Document can not be printed by the appropriate printer. The error description explains the concrete reason of this error in a more detailed way.
PrGW
114.014.0204 Printer not connected. Document can not be printed. It should be proved if the computer is connected with the appropriate printer. It should be proved if the appropriate printer is declared as target in routing rule. It should be proved if gateway has the right to use this printer.
PrGW
114.014.0301 Document (DocID Nr. ReqID) is printed by the appropriate printer.
PrGW
115.015.0101 Gateway has connected with C3000 server C3000 Address Import
115.015.0102 Gateway has disconnected with C3000 server C3000 Address Import
115.015.0103 Gateway signed on C3000 server C3000 Address Import
115.015.0104 Gateway has started. C3000 Address Import
115.015.0105 Gateway is stopping. C3000 Address Import
115.015.0106 Gateway has stoped. C3000 Address Import
115.015.0107 Gateway has break. C3000 Address Import
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 49
115.015.0108 Gateway has cotninued. C3000 Address Import
115.015.0201 Gateway could not connect with C3000 server. Examine the network.
C3000 Address Import
115.015.0202 Gateway has not signed on C3000 server. Check username and password. Prove if the user has got administrator’s rights for C3000.
C3000 Address Import
115.015.0203 Service not licensed. Check the licence. C3000 Address Import
115.015.0301 Gateway could not open file. Prove if this file exists. C3000 Address Import
115.015.0302 Dat-file has no header. Analyse this file in error directory. C3000 Address Import
115.015.0303 Analyse ini-file, inimod-file, dat-file C3000 Address Import
115.015.0304 Analyse inimod-file C3000 Address Import
115.015.0401 Data could not be modified (CPI-error) C3000 Address Import
115.015.0402 Data could not be added (CPI-error) C3000 Address Import
115.015.0403 Data for the demanded user could not be found (CPI-error) C3000 Address Import
115.015.0404 Demanded user could not be deactivated for C3000 (CPI-error)
C3000 Address Import
115.015.0405 Demanded user could not be activated for C3000 (CPI-error) C3000 Address Import
115.015.0406 Routing rule could not be imported (CPI-error) C3000 Address Import
115.015.0501 Gateway has found and open file. C3000 Address Import
115.015.0502 Dat-file was imported successfully. The info-message contains information about the total amount of data record, successfully imported data record, successfully imported routing rulers
C3000 Address Import
201.000.0001 System-misconfiguration UMR Taskserver
201.000.0002 Check if DB-Server is running... UMR Taskserver
201.000.0003 Check if UMS-Server(ClientAdapter) is running... UMR Taskserver
201.000.0004 Check if TaskserverManager-Server is running... UMR Taskserver
201.000.0005 Check if DB-Server is running... UMR Taskserver
201.000.0006 Configuration-mismatch. UMR Taskserver
Error number Description Component
50 Addendum CIE 2.0 TTrace Error Numbers
201.000.0007 Mailbox at UMS_Server unreachable. Mailbox really exist ? UMR Taskserver
201.000.0008 Configuration-mismatch. UMR Taskserver
242.000.0001 Starting UMRClientAdapter... UmrClientAdapter
242.000.0002 UMRClientAdapter started UmrClientAdapter
242.000.0003 Stopping UMRClientAdapter... UmrClientAdapter
242.000.0004 UMRClientAdapter stopped UmrClientAdapter
242.000.0010 Reconnected to {0} UmrClientAdapter
242.000.0011 Error occured initializing process. Check configuration file. UmrClientAdapter
242.000.0012 Check that database is running. Check that databaseconnection is configured properly in propertyfile.
UmrClientAdapter
242.000.0013 A databaseexception occured executing action specified in placeholder '{0}'. Refer to database manual regarding message in placeholder '{1}'.
UmrClientAdapter
242.000.0014 Connection to external process failed. Process is not running or CORBA nameservice is not configured properly.
UmrClientAdapter
242.000.0015 Connection to external process lost. Ensure process is running
UmrClientAdapter
242.000.0016 CreateError was thrown by observation. This error occured in class described in placeholder'{0}'. Maybe a remoteprocess is not running.
UmrClientAdapter
242.000.0017 Error occured registering object at CORBA nameservice. Ensure that nameservice is running.
UmrClientAdapter
242.000.0018 Error occured starting CORBA mainloop. Check CORBA nameservice configuration.
UmrClientAdapter
242.000.0019 An error occured initializing CORBA . Check CORBA nameservice configuration.
UmrClientAdapter
242.000.0101 JPIException was thrown by C3000 Server executing action specified in placeholder '{0}'. Refer to cpi manual regarding message in placeholder '{1}'.
UmrClientAdapter
242.000.0102 Error occured initializing processobservatopm. Check CORBA nameservice configuration.
UmrClientAdapter
242.000.0103 Connection to C3K-LNA Server failed. Process is not running or CORBA nameservice is not configured properly.
UmrClientAdapter
242.000.0104 Check that dll configured in propertyfile is in classpath. UmrClientAdapter
242.000.0105 Internal error UmrClientAdapter
242.000.0106 Check configuration. Jar-Archive containing specified class must be in classpath.
UmrClientAdapter
242.000.0107 Check configuration. Jar-Archive containing specified class must be in classpath.
UmrClientAdapter
Error number Description Component
Errors sort by number
Edition 1.0 04/15/2010 51
242.000.0108 Systemcomponent for decryption is missing UmrClientAdapter
242.000.0109 Systemcomponent for decryption is missing UmrClientAdapter
242.000.0110 Error occured in archive adapter. Refer to specific message in placeholder '{0}'.
UmrClientAdapter
242.000.0111 Internal error. UmrClientAdapter
242.000.0112 CORBA call failed. Probably a server process is not running. See message for further details.
UmrClientAdapter
242.000.0113 CORBA call failed. Probably a server process is not running. See message for further details.
UmrClientAdapter
243.000.0001 Starting UMRWebClient... UmrWebClient
243.000.0002 UMRWebClient started UmrWebClient
243.000.0003 Stopping UMRWebClient... UmrWebClient
243.000.0004 UMRWebClient stopped UmrWebClient
243.000.0010 Reconnected to {0} UmrWebClient
243.000.0011 Error occured initializing process. Check configuration file. UmrWebClient
243.000.0012 Check that database is running. Check that databaseconnection is configured properly in propertyfile.
UmrWebClient
243.000.0014 Connection to external process failed. Process is not running or CORBA nameservice is not configured properly.
UmrWebClient
243.000.0015 Connection to external process lost. Ensure process is running
UmrWebClient
243.000.0016 CreateError was thrown by observation. This error occured in class described in placeholder'{0}'. Maybe a remoteprocess is not running.
UmrWebClient
243.000.0017 Error occured registering object at CORBA nameservice. Ensure that nameservice is running.
UmrWebClient
243.000.0018 Error occured starting CORBA mainloop. Check CORBA nameservice configuration.
UmrWebClient
243.000.0019 An error occured initializing CORBA . Check CORBA nameservice configuration.
UmrWebClient
243.000.0020 Invalid configuration. Missing specified entry. Check config propertyfile.
UmrWebClient
243.000.0101 Internal error. UmrWebClient
243.000.0102 CORBA call failed. Probably a server process is not running. See message for further details.
UmrWebClient
243.000.0103 CORBA call failed. Probably a server process is not running. See message for further details.
UmrWebClient
243.000.0104 Systemcomponent for decryption is missing UmrWebClient
Error number Description Component
52 Addendum CIE 2.0 TTrace Error Numbers
243.000.0105 UMRClientadapter threw 'InvalidOperation' for 'loginToCallcenter'. Possibly Clientadapter is running in C3000-Mode. Please check configuration file.
UmrWebClient
243.000.0106 Operation could not be performed. See UISessionmanager log for details.
UmrWebClient
243.000.0107 Check if licenseserver is running. UmrWebClient
243.000.0108 Check licenseserver configuration UmrWebClient
243.000.0109 Version mismatch between licenses and umrwebclient. UmrWebClient
243.000.0110 Check licenseserver configuration. UmrWebClient
244.000.0001 Starting UISessionManager... UISessionManager
244.000.0002 UISessionManager started UISessionManager
244.000.0003 Stopping UISessionManager... UISessionManager
244.000.0004 UISessionManager stopped UISessionManager
244.000.0016 CreateError was thrown by observation. This error occured in class described in placeholder'{0}'. Maybe a remoteprocess is not running.
UISessionManager
244.000.0018 Error occured starting CORBA mainloop. Check CORBA nameservice configuration.
UISessionManager
244.000.0101 CORBA call failed. Probably a server process is not running. See message for further details.
UISessionManager
244.000.0102 Internal error. UISessionManager
Error number Description Component
Edition 1.0 04/15/2010 53
Index
Index
Aannax 22CC3000 Address Import 48C3000 Server 43CommGW 29custident 11Ddb_srv 9DialUpNumberPool 31FFSI 45GGSI 44IInformation 7Kkernel 10, 11Llad_srv 11lna_srv 9Mmonitor_Srv 14OOutput 7PPaper 8POP3/IMAP4-Client 34Prerequisites 8PrGW 48Print 8RReconstructor 42RoD Archie 40Rod Cex 40Rod RepoServ 42RoDoMatC 41SSMTP-Connetcor 31Software 8statistic_srv 13TTaskserver ACM 28
taskserver_i55 23TextTemplate Admin 41tr_Srv 15UUISessionManager 52UMR Taskserver 49UmrClientAdapter 50UmrWebClient 51Vvectors 12vu 28VU Man 26
54 Addendum CIE 2.0 TTrace Error Numbers
Index