adc presentation by husnain raza

7/21/2019 ADC Presentation by Husnain Raza

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Introduction

SYED HUSNAIN RAZA ZAIDI (Area Sales Manager)

Area:Gulberg Area


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TOPIC:- A TERNATE DISTRI!UTIONCHANNE SECTION

SMS ALERTS

INTERNET BANKINGVISA DEBIT CARDCALL CENTRE 24/7


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A TERNATE DISTRI!UTIONCHANNE


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ADC PRODUCTS

"#$ ATM Ma%&'nes

ISA Deb' %ar*

CA CENTER (111-331-331),(111-331-332) "#+,

In erne !an 'ng

SMS Aler Ser.'%e

U 'l' / !'lls Pa/0en S/s e0 'a ATM 1 I!


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SMS Alert Service

Inst nt !ess "es #or $n nci l nd non$n nci l tr ns ctions (%ill "et ll lerts

" inst ccount)

Cre*'Deb'C&e2ue !3un%e

Pro ctive &&ro c', &reventin"custo!er c llin" t'e r nc' or c llcenter


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Features

Debit Alert: To inform you when any amount is deducted fromyour Current or Savings account(s).

Cre it Alert: To inform you when any amount is added into yourCurrent or Savings account(s).

C!e"ue B#u$%e: An instant SMS Alert to inform you that yourcheque has been dishonored.

&r# u%t &r#'#ti#$ SMS : Customers gets the alert for all thepromotional mar!eting campaign.

SMS A *RT +*ATUR*S


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C&arges

Rs- . n/ c' r"es0Rs- ovt T (1 4 o# n/ c' r"es)

C304la'nsSMS Re5uest #ro! not &rocessed #ro! .rDid not received s!sSMS Received l teMulti&le s!s received #or s !e tr ns ction

SMS A *RTS C6AR *S


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RE()IREMENTS:

"our cell phone number must be updated with us."our #an! Account must be active (not dormant$ deceased$ closed etc)S%M must be of Mobilin!$ &' *$ +arid$ Telenor ,ong

nly T- account numbers must be used. ld %slamic #an!er (%#)account number will not be valid.

*+IC+ M,BILE N)MBER *ILL BE )SED T, VERIF- C)ST,MER:

&RI,RIT- . / %f the customer is an SMS Alerts Service user$ the

requesting cell phone number will be matched against the SMS Alerts'orm0s Mobile umber field

&RI,RIT- 2 / %f the customer does not use the SMS Alerts service$ thecell phone number will be pic!ed up from the C1M screen.


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SMS !AN5ING PROCESS

+,* T, START SMS BANKING SERVICE0

A%ti1ati#$ # SMS BANKING Ser1i%eSend the below mentioned SMS for activation

of SMS #A 2% 3 Service at 4565 and it willbe activated.E3a' le : M#7 ACT8&77 5BRANC+C,DE6s a%e5LAST 4 DIGITS ,F T 24ACC,)NT N)MBER6M#7 ACT8&77 5959 9-: Send to 89 9


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SMS !AN5ING PROCESS

%f all is 2$ customer will receive the followingmessage/ ;ear Customer$ As per your request$ yourSMS #an!ing Service has been activated.%f customert message incorrectly(spelling or space errors etc)/ o response will bereceived.


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SMS !AN5ING PROCESS

SMS BANKING SERVICE ,FFERS:

. A%%#u$t Bala$%e

?ia SMS #A 2% 3 account balance request$ customer can get their latest balance.E3a' le: M#7 #A7 5BR C,DE6s a%e5LAST 4 DIGITS ,F T 24 ACC,)NT N)MBER6M#7 #A7 5959 9-: Send to 4565

2 &ast Tra$sa%ti#$ +ist#r; ceeding 821 @5 can be fetched.E3a' le : M#7 8AST 5BR C,DE6s a%e5LAST 4 DIGITS ,F T 24 ACC,)NT N)MBER6M#7 8AST 5959 9-: Send to 4565

> Dea%ti1ati#$ # Visa Car

?ia this facility$ customer can deactivate the ?%SA ;ebit Card in case of lost or stolen.E3a' le: M#7 ;CTCA1; 5BR C,DE6s a%e5LAST 4 DIGITS ,F VISA CARD N)MBER6M#7 ;CTCA1; 5959 :-9 Send to 4565


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SMS !AN5ING PROCESS

4 A%ti1ati#$ # Visa Car?ia this facility$ customer can activate the previously deactivated Card.E3a' le: M#7 ACTCA1; 5BR C,DE6s a%e5LAST 4 DIGITS ,FVISA CARD N)MBER6M#7 ACTCA1; 5959 :-9 Send to 4565N#te: 'or 9st time ?isa Card Activation$ customer must contact thecall center as per e>isting S 8.HO6 TO ! OC5 SMS !AN5INGSER ICE7Bl#%?i$@ # SMS BANKING Ser1i%e%f you do not li!e to avail the SMS #A 2% 3 Service$ ust sent the below mentionedcharacters at 4565 and it will get bloc!ed.

E3a' le: M#7 #728&77 5BR C,DE6s a%e5LAST 4 DIGITS ,F T 24 ACC,)NTN)MBER6M#7 #728&77 5959 9-: Send to 4565


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SERVICE C+ARGES :

MeeBan #an! offers this service ree # %!ar@e whereas mobile

companies are currently charging Rs . 29/ inclusive of all ta>es forevery SMS sent on 89 9 which is their fees.This amount could change as it is under mobile company


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INTERNET !AN5ING SER ICE

3g 3n 3 a S0ar er 6a/ 3 !an In A%%3unSer.'%es: -


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%nternet #an!ing

'eatureMeeBan %nternet #an!ing is the smarter way to ban!$ providingyou global access to your account - hours a day$ days awee!.

?iew account statement'und Transfer &tility #ill 8aymentsTop &p payments.#alance inquiry of multiple accounts

1eal time cheque status and stop payment requestCheque boo! and payDorder request7odging and trac!ing status of complaints

Account activity alerts


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U 'l' / !'llPa/0en

SS C7*SCPTC

I*SCOS8 P6*SCO

M3b'le T34U4ser.'%ePre4a'*:

U#one

Mo lin/ Telenor9on"

P3s 4a'* : Mo ilin/

U#one Telenor

9on"

N3n-8'nan%'alSer.'%e

+unds Tr ns#erAccount St te!ents

C'e5ue oo/ Re5uestAMIM Tr ns ction


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%nternet #an!ing 1egistration/

;uic/ Re"istr tion

8or! l Re"istr tion


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El'g'b'l' / Y3u 0us &a.e an a% '.e Mee9an !an ATM+Deb' Car*( 'sa 3r n3n- 'sa) an* a .al'* ATM PINI 's essen 'al &a /3ur %urren M3b'le nu0ber 0us be

reg's ere* 'n 3ur re%3r*s

;uic/ Re"istr tion


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N# ' l R @i i#$ F# '


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Re"istr tion 8or! l Re"istr tion;uic/ Re"istr tion

8or! lRe"istr tion

N#r'al Re@istrati#$ F#r'


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- D54D-599


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C304la'nsI. Inde!nit< not u&d ted = &&rovedI. Pin "ener tion UR not receivedI. co!&l in

C&arges+ree


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; r* Par / 8un* Trans


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INTERNET !AN5ING 8EATURE 1PROCESS

"our participation in the promotion of :rd 8arty 'undsTransfer is really essential. The more customers canuse this service instead of chec!s onDline$ the moreit will re u%e rus! i$ ;#ur bra$%!es teller li$es .


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INTERNET !AN5ING 8EATURE 1PROCESS

;r* Par / 8un*Transr &art; Fu$ Tra$s er facility service is/ D

free (no charges applicable)fast (transfers are done in realDtime)$secure (funds can only be transferred to

registered beneficiaries) $ andconvenient (can be availed anytime anywhere inthe world).


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;r* Par / 8un* Trans


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Mee> n ?ISA De it C rd

A S' ri ' co!&li nt ndco!&letel< 6A A De it C rd n . n/ i!ited, &o%ered

< t'e "lo l cce&t ilit< o#?ISA #or c s' %it'dr % l nd&urc' ses, ll over t'e %orld0


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7e< +e tures

Acce&ted t over 3 !illion outlets dis&l


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U 'l' / !'llPa/0en

SS C7*SCPTC

I*SCOS8 P6*SCO

M3b'le T34U4ser.'%ePre4a'*:

U#one

Mo lin/ Telenor9on"

P3s 4a'* : Mo ilin/

U#one Telenor

9on"

N3n-8'nan%'alSer.'%e

+unds Tr ns#erAccount St te!ents

C'e5ue oo/ Re5uestAMIM Tr ns ction


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;aily 7imits

D il< ATM C s' Bit'dr % l i!itMee> n ?ISA Silver C rd

P5R ">?>>> &er d < or e5uiv lent in #orei"n currenc n ?ISA old C rdP5R #>?>>> &er d < or e5uiv lent in #orei"n currenc n ?ISA Pl tinu! De it C rdP5R @>>?>>> &er d < or e5uiv lent in #orei"n currenc

adc presentation by husnain raza

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