Kilroy’s Acute Care Hospital

Mitchell Cooper - Alyssa Randazzo - Andrea Ratz - Catherine Russo - Erin Weisenbach

“Our patients are our inspiration to do our best today,

and strive for a better tomorrow.” - CEO, Jimmy

Fallon

Historical Background

We opened Kilroy’s 101 bed facility in 1994

Acute care hospitals are beneficial to the economy

7 years later we opened respiratory department

Anonymous donation to open stabilization unit for IU PT students

Organizational DirectionMission

Kilroy’s Acute Care Hospital is dedicated to providing patient care and committed to improving the health and healing of the diverse

communities we serve.

VisionThe vision for Kilroy’s Acute Care is to set the regional standard

for health and healing.

Values Compassion - Showing empathy towards our patients

Innovation - Providing cutting-edge technologies and proceduresRespect - Doing the right thing and valuing all people

Excellence - Setting the highest standards in acute care in the area

Environmental Assessment External Assessment55% of Acute Care patients are

age 60 years or older

Bloomington population: 80,405

6,287 current households with one or more people 60+

Internal AssessmentServices Kilroy’s Offers:

● Emergency Care● Urgent Care● Prehospital Care● Critical Care● Trauma Care & Acute Care

Surgery● Respiratory Services● Short-Term Stabilization Unit● Stabilization Unit-Physical

Therapy

Competitive PositionSupplier Power: High

Buyer Power: Since we are not part of a larger health system, we have relatively sufficient buyer power.

Competitive Rivalry: Only Acute Care Hospital in Bloomington area-Bloomington Meadows (Acute Inpatient Care)-IU Health (Physical Therapy)

Threat of Substitution: Low

Threat of New Entry: Difficult for a start up

Critical Strategic Issues and Response Strategies

Moving into the future, Kilroy’s has a need to...

1) Increase Quality and Delivery of Care

2) Expand Current Operation Building Structures

3) Increase Meaningful Use throughout the hospital

4) Increase Outreach and Community Involvement

5) Adapt to New Legislation and Implementations

Short-term objectives

Conduct needs assessment in order to determine which hospital departments are in need of additional space. Once, completed, begin building expansion plans and launch campaign project.

Increase focus on Population Health through conducting community assessments to see the types of services that can improve community health.

Ensure that entire organization is committed to the shift from volume to value care.

Long-term objectives

Improve quality of healthcare services

Reduce healthcare costs through Accountable Care Organizations (ACOs) and increased coordination among all stakeholders of Kilroy’s Acute Care

Improve patient safety within Kilroy’s

Implement continuous performance improvements (lean six sigma)

Measurement Objectives The Hospital Consumer Assessment of Healthcare

Providers and Systems (HCAHPS)CMS performance initiative that will affect reimbursements Patient satisfaction surveys will provide Kilroy’s with feedback on

patient’s overall experienceWill focus on doctor and nurse communication, food service, hospital

environment, and moreWill help Kilroy’s focus on creating an environment that will uphold

their core mission and values

Legislative Objectives The Medicare Access and CHIP Reauthorization Act of 2015 (MACRA)

Will drastically change the way reimbursements are madeReimbursements from Medicare and Medicaid will be made based on quality of care

rather than the volume of careIncreases emphasis of our core values is required by all stakeholders of our

organization in order to maintain reimbursements from governmental organizations

Patient Protection and Affordable Care Act (ACA)Currently unknown due to the shift in the political climate in the United StatesUntil any changes are made, we must prepare for the increase in number of insured

patients which will bring demographics that Kilroy’s Acute has not seen beforeStaffing and expansion measures will need to be closely monitored moving into the

future

Next Steps

Implement the Pocket Clinician

Train staff in using Pocket Clinician and launch in 2017

Conduct a Needs Assessment for Kilroys

Cost-benefit analysis for a new department

Pocket Clinician

“PC”

Pocket Clinicians Real-time patient data

Improves patient-physician relationship and visit time (volume to value)

Provides information such as vital signs and lab results

Ability to be used anywhere in Kilroy’s

Long -lasting battery, drop-resistant, and a barcode scanner

Collects important patient data to make reporting to insurance companies and Medicare/Medicaid payments easier and more efficient

Financial Impact