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Active Governance of Master Data through Winshuttle Melissa Hollingsworth and Mahmood Mohammed | Smith & Nephew
Winshuttle EMEA User Group Conference | Brussels 2014
About Smith & Nephew
Smith & Nephew is a global medical technology business dedicated to helping improve people's lives. Company was started over 150 years ago.
We have leadership positions in Orthopaedic Reconstruction, Advanced Wound Management, Sports Medicine and Trauma
Orthopaedics Reconstruction - joint replacement systems for knees, hips and shoulders
Advanced Wound Management - wound care treatment and prevention products used to treat hard-to-heal wounds
Sports Medicine - minimally invasive surgery of the joint
Trauma & Extremities - products that help repair broken bones
We have almost 11,000 employees and a presence in more than 90 countries.
Group Head Office in London
Annual sales in 2013 were more than $4.3 billion.
We are a constituent of the UK's FTSE100 and our shares are traded on the London Stock Exchange and through American Depository Receipts on the New York Stock Exchange (LSE: SN, NYSE: SNN)
Winshuttle EMEA User Group Conference | Brussels 2014
Melissa Hollingsworth Background
In progress
Data Quality Manager
Smith & Nephew, Inc.
Phone: 0019014384952
Winshuttle EMEA User Group Conference | Brussels 2014
Mahmood Mohammed Background
I am currently working as a Data Quality Analyst and also holding a Master's degree in Information/Data Quality and a Bachelor’s in Computer Science
In my current position, I am enhancing the data quality in the Customer Master and Vendor Master related business processes globally through Active and Passive Data Governance.
Winshuttle EMEA User Group Conference | Brussels 2014
Master Data Challenges in Previous Processes
Duplicates
Manual Data Entry (keyed twice)
Requests Submitted through Email
No Acknowledgement Receipt
No Business Rule Validation
No Workflow
No Visibility
No Traceability
No Process Closure
No Reporting
Winshuttle EMEA User Group Conference | Brussels 2014
Previous Process – Example Vendor Change Request
Excel template downloaded from central site
Data manually keyed
Emailed to work streams for approval
Emailed to MDM for manual entry into SAP
Winshuttle EMEA User Group Conference | Brussels 2014
Active Data Governance
The act of validating data and processes against business rules and data standards PRIOR to affecting production data systems.
Winshuttle EMEA User Group Conference | Brussels 2014
Solutions in Production
Germany & Switzerland – since Oct 2013
Customer Master Management
Create – Change – Extend - Delete
Vendor Master Management
Create – Change – Extend - Delete
Bank Master Management
Create
Credit Limit Management
Change
Winshuttle EMEA User Group Conference | Brussels 2014
Solutions in Flight
Austria, Belgium, Netherlands, Poland, UK - June 2014
Customer Master Management
Create – Change – Extend - Delete
Vendor Master Management
Create – Change – Extend - Delete
Bank Master Management
Create
Credit Limit Management
Change
Winshuttle EMEA User Group Conference | Brussels 2014
Solutions in Discovery
Material Master Management
Journal Entry Posting
Will save 40+ man hours per month
(480 hours annually)
Winshuttle EMEA User Group Conference | Brussels 2014
Access Request Form
Users must complete required training modules and attach copy of scores to Winshuttle Access Request form
Access restricted by country and object
Requests auto-routed to Service Desk and assigned to Winshuttle team
Winshuttle EMEA User Group Conference | Brussels 2014
Winshuttle Portal View
Country Specific Libraries
Winshuttle EMEA User Group Conference | Brussels 2014
Create Vendor – Duplicates Search
Search is mandatory
Winshuttle EMEA User Group Conference | Brussels 2014
Create Vendor – Address Validation
Winshuttle EMEA User Group Conference | Brussels 2014
Create Vendor – Address Validation
Web service is invoked; recommended results are standardized/formatted
correctly.
Winshuttle EMEA User Group Conference | Brussels 2014
Business Rules Validation
Do you have another example of business rule
validation?
Winshuttle EMEA User Group Conference | Brussels 2014
Change Customer
Get Data function emulates XD03; Read only
Copy Data function auto pops data and allows updates
Winshuttle EMEA User Group Conference | Brussels 2014
Credit Limit Management
Get Data function emulates FD33; Read only
Copy Data function auto pops data and allows updates (FD32)
Built-In Urgent Request functionality
Winshuttle EMEA User Group Conference | Brussels 2014
Create Vendor Workflow - Example
Winshuttle EMEA User Group Conference | Brussels 2014
Six Months Usage Summary for Germany & Switzerland
4000 Processes
80000 Tasks
After implementing globally, number should increase by 5 times
Estimated time savings per form – 10-15 minutes
Winshuttle EMEA User Group Conference | Brussels 2014
Active Reporting Through Process Status Lists
Winshuttle EMEA User Group Conference | Brussels 2014
Passive Reporting through Performance Analysis Chart