active defence: safeguarding crucial capability while boosting functionality and delivering on roi

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Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI Presentation by Ricardo Alberto, CTO & Acting CIO , The Treasury, Australian Government at the Australian CIO Summit 2014

TRANSCRIPT

Page 1: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Treasury

Page 2: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Profile

• Staffing of around 800

• Central policy advising agency

• Some IT knowledge in the department

• CIO has a proactive support role• CIO has a proactive support role

• Many challenges working in government

Page 3: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Delivery• Services• Projects• Innovation

Compliance• Agency requirements• Privacy• Security• Intellectual Property• Governance• Accessibility• Evidence• Recordkeeping

Compliance Challenge

RegulationsPoliciesStandardsLaws

• Innovation• Recordkeeping• Reporting• Freedom of Information• Public Governance, Performance and

Accountability• Workplace Health and Safety• Chief Executive Instructions

LawsAuditsProcedures

Page 4: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Security Challenge

Page 5: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

A Strong Foundation

• We know what we’re up against (sources of

regulation, etc.)

• Innovation is a departmental priority – our • Innovation is a departmental priority – our

department wants us to try new things, so we

make the effort and don’t get put off by some

extra hoops to jump through.

Page 6: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Practical Behaviours

• Awareness

• Engagement

• Expectation management

Page 7: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Treasury in Action – DR Project

• 1970s building

• 7 years ago gutted Datacentre and put in a

pod system.

• 22 racks in total with about 16 in use, plus

4 at Secondary Site.

Page 8: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

pre 2007

Page 9: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 10: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

2008

Page 11: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 12: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 13: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 14: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Disaster Recovery

2003 Canberra Bushfires

Page 15: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Regulatory Environment

• Australian National Audit Office (ANAO)

– Better Practice Guides

– Audits

• Audit Committee• Audit Committee

Page 16: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Starting the Thinking

• Business understanding of Business Continuity

Planning

• Myths and misconceptions

• Be part of the solution• Be part of the solution

Page 17: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

DRIP – DR Implementation Project

• DR, Storage, Virtualisation

• Site Recovery Manager

• PLUS… Network/Comms Upgrade

• PLUS… Improved Secondary Site• PLUS… Improved Secondary Site

• Benefits are difficult to see

Page 18: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Return on Investment

• Accurately mapped current position.

• Acknowledged that this was not a cost

reduction project.

• Cost of staff being sent home.• Cost of staff being sent home.

• Other risks including reputation.

• Cost of risk realisation, probability.

Page 19: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Today

Page 20: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 21: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 22: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 23: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 24: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI
Page 25: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Project Benefits

• Meet or exceed the reduction in the IT

Recovery Time Objectives for Critical, Vital and

Essential Business Functions.

• Reduction in disruption to the business.• Reduction in disruption to the business.

• Reduced interruption for planned major site

outages.

Page 26: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Finalising now…

Page 27: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

PRIMARY SITE SECONDARY SITE

Point in Time

Commvault

(IntelliSnap

Proxy Server)

SAN LUN 1

IntelliSnap Protected

VM

REPLICA SAN LUN 1

Point in Time Point in Time

Page 28: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Framework for Success

• Good Governance – PM and Reporting

• Good stakeholder management

• Know your business

– Business Strategy– Business Strategy

– IT Strategy

– SWOT

• Understand your audience

Page 29: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Framework for Success

• Know people and their biases

• Don’t assume they care like you care

• Keep it real

• Keep stakeholders informed as needed• Keep stakeholders informed as needed

• Understand the competition for funding

Page 30: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

What’s Next?

Page 31: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Current Treasury Projects

• Future Desktop Initiative

– Mobility (VMware and AirWatch)

– Desktop Replacement

• SharePoint Records Management• SharePoint Records Management

– RecordPoint

Page 32: Active Defence: Safeguarding Crucial Capability while Boosting Functionality and Delivering on ROI

Questions