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ACTERNA NETANALYST TEST MANAGEMENT SOFTWARE AUTOMATED, CENTRALIZED NETWORK TESTING

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ACTERNA NETANALYST TEST MANAGEMENT SOFTWAREAUTOMATED, CENTRALIZED NETWORK TESTING

ACTERNA

As telecommunications networks evolve, service providersmust differentiate themselves from the competition by rapidly

deploying service, minimizing network downtime, and providing excellent customer

care. As networks expand to offer a greater range of services, providers rely on

operational support systems (OSS) for efficient network management. Today’s

powerful new OSSs must offer best-in-class capabilities to ensure high-quality service

throughout the network service life cycle.

Acterna NetAnalyst Test Management Software is a powerful OSS that resides at the

core of a successful service fulfillment and assurance strategy. By managing the

testing of private line services, optical transmission facilities, and data services,

NetAnalyst provides a simple, common, and intuitive graphical user interface for a

variety of remote test tools, including Acterna CENTEST®, Acterna T3AS™, and Acterna

Cyclone™ devices. In addition, NetAnalyst protects your infrastructure investment with

a CORBA-based architecture and an open application programming interface (API) that

integrates easily and efficiently with other OSS and back-office systems. NetAnalyst

stands ready to enable service providers to pull ahead of the competition—for both

existing and future network services.

ENSURE HIGH QUALITYOF SERVICE WITH NETANALYST

Streamline Network Testing and

Monitoring

Provides round-the-clock automated testing

and monitoring from a centralized location

Point-and-Click for Rapid Turn-up

and RecoveryReduces service turn-up and recovery time

from hours to minutes—dramatically

improving customer service and minimizing

revenue losses associated with service

outages

Flow-Through ProvisioningIntegrates turn-up testing with service

activation and workflow management

OSS applications with an open, standards-

based CORBA API that accelerates time to

revenue

End-to-End Circuit Views for TestingEnables technicians to easily understand

circuit layout and choose the appropriate

location and service context for consistent,

accurate testing

Simultaneous Testing of Multiple

ServicesSupports centralized testing of private line

services, SONET/SDH optical facilities,

frame relay, ATM, and IP data services at

rates from DS0 to OC-192 and E1 to

STM-64—all from a single platform

Remote Test Resource AdministrationProvides a common graphical interface for

remote operations, administration, and

maintenance (OAM) activities

Flexible, Scalable ArchitectureSupports expansion from entry-level to

carrier-class systems with its distributed

UNIX-based architecture

Designed for Evolving Network

OperationsUtilizes JAVA, CORBA, C++, HTML, and

standard object modeling technologies to

simplify and accelerate the addition of new

features, while it protects your

infrastructure investment

Highlights

1

THE VALUE OF AUTOMATED,CENTRALIZED TEST MANAGEMENT

Flow-Through Provisioning For Faster ProcessingNetAnalyst enables automated service fulfillment by combining acceptance testing

with provisioning workflow. By integrating acceptance testing with order management,

circuit design, and service activation processes, service providers can drastically

reduce time to complete the provisioning process.

Automatic Trouble Management TestingTo achieve efficiency, providers must integrate customer, inventory, and services data

with their trouble management systems. NetAnalyst enables streamlined trouble

management by integrating testing with third-party trouble ticketing and fault

management OSSs. With NetAnalyst, providers can drastically improve workforce

productivity by accelerating trouble ticket resolution, minimizing costly "no trouble

found" dispatches, and reducing mean-time-to-repair (MTTR).

Detailed Circuit Views for TestingClear, accurate, end-to-end circuit views facilitate customer care. Acterna’s Web-driven

graphical interface application—NetOptimize™ Service Visualizer—works with

NetAnalyst to access critical circuit parameters for accurate testing. Network operations

center (NOC) technicians can monitor and test circuits with just a point and click.

NetAnalyst is flow-through testing made simple—for expert or novice technicians.

Standardization of Best Practices TestingNetAnalyst’s powerful script generator, scheduler, and test library functions allow

providers to establish best practices for deploying service. With NetAnalyst’s ability to

schedule testing and automatically distribute results by e-mail, providers can

standardize enterprise-wide procedures to accommodate specific business practices.

Integrated Test Management of Multiple ServicesNetAnalyst simplifies complex service delivery and service hand-off testing for multiple

technologies from all points in the network. Its single, efficient platform provides

common workflow and transparent test access for multiple network elements, vendors,

and technologies.

Network Boundary SectionalizationService providers know that many customer trouble tickets are caused by faults outside

of the provider’s network. NetAnalyst enables NOC technicians to quickly determine if

faults reside within customer premises equipment (CPE), in the service provider’s

network, or beyond service hand-off points. Network fault isolation allows providers to

reduce finger-pointing issues and restore service faster.

Organized, Phased Approach to Systems DeploymentNetAnalyst’s distributed UNIX-based architecture supports scalable, well-coordinated

systems implementation. By enabling the solution to expand from an entry-level

system to a sophisticated, carrier-class installation, NetAnalyst supports extendible

test capacity.

2

BenefitsBuild Revenue More QuicklyNetAnalyst allows service providers to shorten long provisioning cycles when deploying

services. Automated flow-through provisioning enables providers to offer rapid accept-

ance testing on new services so that billing can occur sooner.

Utilize Resources More Efficiently to Reduce Operating ExpensesMaximizing operational productivity requires efficient use of resources. NetAnalyst’s

robust, easy-to-use graphical interface provides tools that technicians of all skill levels

can use to quickly identify network problems. With NetAnalyst, service providers reduce

training, maintenance, and support costs while maintaining high-quality service.

Ensure a Competitive Advantage with Higher Quality ServiceIn a competitive environment, service providers must continually increase market share

by adding new customers and services while they retain existing customers. As network

product and service portfolios grow, providers differentiate themselves by how quickly

they deploy service and their ability to minimize network downtime. NetAnalyst offers

testing capabilities that facilitate immediate response to customer inquiries and

superior customer care—and a competitive advantage for the service provider.

Protect Your InvestmentAs networks and technologies evolve, NetAnalyst protects your network infrastructure

investment. An open architecture API allows for easy, inexpensive integration with other

OSS and back-office systems. Together with Acterna NetOptimize service management

OSS suite and CENTEST remote test heads, NetAnalyst provides continual support for

existing and future networks.

3

NENE

NEResults

Test

NetAnalyst

Results

Test Request

TroubleTicketing

OSS

CloseTrouble

Ticket OR

DispatchTechnician to exacttrouble location

Automates Flow-Through ProvisioningNetAnalyst offers an open, standards-based

CORBA interface that streamlines the

provisioning process by seamlessly integrating

acceptance testing into the provisioning

workflow. Following a service activation

request from a provisioning OSS such as

Acterna NetOptimize Service Activator, a

workflow OSS passes an acceptance test

request to NetAnalyst, which tests the circuit

using a pre-programmed procedure. Upon

completion of the test, technicians can view

detailed test results via a Web browser

interface, while NetAnalyst reports pass/fail

results back to a workflow management OSS

to complete the process.

NETANALYST IN ACTION

4

Streamlines Trouble Management with Integrated TestingNetAnalyst facilitates trouble management by integrating testing with trouble

ticketing and fault management OSSs. After a technician creates a trouble ticket,

key circuit parameters—such as the access identifier (AID) and common language

location identification (CLLI) codes—can be extracted for seamless testing.

Following testing, detailed NetAnalyst test reports can be used to close out work

orders or dispatch technicians to specific trouble locations.

NENE

NE

WorkflowManagement

OSS

NetAnalyst

ActivationOSS

Provisioning

Complete

Test

Results

Test Request

Complete

Pass/Fail

5

Supports Complex, Next-Generation Network ManagementNetAnalyst is the right solution for testing today’s complex networks—whether they are

VF, digital wideband, SONET, SDH, frame relay, ATM, or IP. NetAnalyst’s CORBA-based

open architecture facilitates integration with other OSSs, such as Acterna NetOptimize

service management software modules and OSSs provided by third-party vendors.

NetAnalyst also works with various remote test hardware, such as Acterna CENTEST,

T3AS, and Cyclone families, to deliver automated, centralized test management for

existing and future network services.

Provides Graphical Circuit View for Easy NavigationWorking with NetOptimize Service Visualizer,

NetAnalyst offers accurate and complete

views of end-to-end circuits for testing.

Circuit layouts are built directly from network

inventory databases, ensuring accurate

depictions of network configurations. A circuit

search feature allows users to enter key

parameters to locate circuits and perform

interactive or automated tests based on skill

and testing knowledge. Technicians can

access tests from a library of NetAnalyst test

procedures, which standardize best practices

and ensure consistency.

6

ARCHITECTURE OF THE

NETANALYST TEST MANAGEMENT SOFTWARE

NetAnalyst Test Management Software is a powerful set of software modules that provide exceptional network and

service management precisely targeted to specific infrastructure demands. Consisting of a NetAnalyst Session Server

that serves as the system’s core, and driven by a Java Client and plug-in Agents that facilitate an expansive, flexible

set of transmission and data testing applications, NetAnalyst integrates into any successful network test strategy.

NetAnalyst learns the capabilities of remote test devices and automatically configures itself to present the user with

tools needed to perform expansive network testing and monitoring. NetAnalyst also offers automation APIs to easily

integrate other OSS and back-office systems to accommodate providers’ service fulfillment assurance business

processes.

CORBA Services

NetworkInventoryDatabase

ServiceAssurance/Fulfillment

OSS

AutomationAPIsAutomationAPIs

SONET/SDH/PDH

E3/1

Frame Relay

IPATM

DS3/1/0

Unix

SNMPCORBATL-1

RemoteTest Units

NetworkElements

OC-192/STM-64

JavaClients

Windows

NetAnalystAgents

NetAnalystAgents

SessionManagement• Security• Naming Services• Transaction Services• Event

User Services• User Profiles• Alarm Management• Test Builder• Quicktest• Scheduler• Element Management• Administration• Report Generator• Test Engine

NetAnalystSessionServer

NetAnalystSessionServer

CORBA Services

JavaClients

7

EXTRAORDINARY TOOLS FOR EXTRAORDINARY NETWORKS

Acterna NetAnalyst Test Management Software is a breakthrough test and

management solution that enables service providers to offer automated,

centralized testing from the NOC. NetAnalyst’s open API facilitates

integration with existing OSS, test systems, and back-office systems to

enhance the service fulfillment and service assurance business processes.

NetAnalyst provides a critical step toward automation of service

deployment and restoration and reduces the chance of human error.

Because NetAnalyst simplifies the testing process, providers can quickly

boost revenue by turning up service faster and ensuring a competitive

advantage with higher quality service.

8

GLOBAL SERVICES AND SOLUTIONSActerna is built on a combined, century-

long tradition of quality and innovation in

the communications test and manage-

ment industry. Now, the excellence you

have come to expect in our products

forms the cornerstone of an integrated

suite of services and solutions developed

to drive your business performance to new

levels. Our comprehensive solutions can

be tailored to meet your business require-

ments for product support, service

deployment, training, process improve-

ment, program management, and custom

software applications.

At Acterna, we use a consultative

approach to define your exact service

needs. We then leverage an unmatched

depth of knowledge and experience in

communications, products, systems, and

processes to provide solutions that solve

your unique business challenges.

From basic instrument support for the

field technician to complex program man-

agement and consulting for company-wide

operation initiatives, Acterna's service

professionals are committed to exceeding

your expectations. Whatever your needs—

Education Services, Program Services,

Consulting Services, Product Support

Services, or Innovative Software

Development Services—we can be a part

of your solution.

Contact Acterna TodayTo learn more about how NetAnalyst or any of the NetOptimize OSS Suite will help improve

your process automation, contact us today at 1-800-638-2049 or www.acterna.com. We

look forward to partnering with you to optimize the performance of your networks.

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Regional Sales Headquarters

Acterna is present in more than 80 countries. To find your local sales office, go to www.acterna.com

Global Headquarters20400 Observation DriveGermantown, Maryland 20876-4023 USAToll Free: 1-800-638-2049 Tel: +1-301-353-1550 Fax: +1-301-444-8468 www.acterna.com

North America20400 Observation DriveGermantown, Maryland 20876-4023 USAToll Free: 1-800-638-2049 Tel: +1-301-353-1550 Fax: +1-301-444-8468

Latin AmericaAv. Eng. Luis Carlos Berrini936 8/9. Andar04571-000 Sao Paulo, SPBrazilTel: +55 11 5503 3800 Fax: +55 11 5505 1598

Asia/Pacific42 Clarendon StreetPO Box 141South Melbourne, Victoria 3205AustraliaTel: +61 3 9690 6700 Fax: +61 3 9690 6750

Western EuropeArbachtalstrasse 672800 Eningen u.A.GermanyTel: +49 7121 86 2222 Fax: +49 7121 86 1222

Eastern Europe, Middle East & AfricaElisabethstrasse 36PO Box 132500 BadenAustriaTel: +43 2252 85 521 0 Fax: +43 2252 80 727

1st Neopalimovskiy Per. 15/7 (4th floor)119121 MoscowRussiaTel: +7 095 248 2508 Fax: +7 095 248 4189

Note: Specifications, terms, and conditions are subject to change without notice.

© Copyright 2001 Acterna, LLC. All rights reserved. Acterna, The Keepers of Communications, and its logo are trademarks of Acterna, LLC.All other trademarks and registered trademarks are the property of their respective owners.NETAN/A/SS/SMS/GER/08-01