act research · mack trucks • founded in 1900 by the mack brothers in brooklyn, new york ... •...

ACT RESEARCH

March 24, 2015

Spring Seminar

John WalshVice President

Mack Trucks Marketing

| ACT Research Spring Seminar 2015 March 24, 2015

Mack Trucks

• Founded in 1900 by the Mack Brothers in Brooklyn, New York

• Committed to durability, reliability, application excellence and total cost of ownership

• Full range of vocational & highway Class 8 trucks, all built in the U.S.A.

• Pioneers of integration

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Mack Trucks

• Component integration knowledge for last 115 years

• 430+ dealer locations in U.S. and Canada

• Strong e-commerce platform – connecting our customer to Mack

• Industry-leading telematics integration

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Industry Outlook

Anticipating a near-record 2015 U.S. market:

• Expect North American Class 8 industry retail sales of 310,000

• Continued growth in vocational applications as well as TL

• Strong demand will pressure supply chain

• Continued focus on integration

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Key Concerns – Highway Customers

Traffic congestion

Driver shortages

Asset utilization / productivity

Dealer & OEM support

Cost of ownership: reliability, fuel, maintenance, etc.

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Key Concerns – Vocational Customers

Reliability and durability

Dealer and OEM support

Asset utilization / productivity

Integration of chassis and body

Cost of ownership: fuel, maintenance, etc.

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Focus on Integration

Why integration?

• Addresses concerns today and tomorrow

• Optimizes communication among powertrain components

• Improved design to meet specific applications

• Increases fuel efficiency, reliability

• Enables improved analytics for maintenance and uptime

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Mack® MP® Series engines

• More power, less fuel – MP8 505C+

• Only about 15 percent of 15-liter

engines sold offer more power than

MP8 505C+

Mack Integration – Powertrain Development

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Mack mDRIVE™ and mDRIVE™ HD

• Boosts efficiency, driver comfort,

safety

• The enabling component for Super

Econodyne solution


Mack Integration – Customer Support

People

• Factory-trained and certified technicians

• Staffed for Uptime and communication with customer

• Ability to analyze equipment before breakdown

• Provide guidance on maintenance and future truck components

Innovation

• On-Board Diagnostic tools

• Connectivity of major components and operating events

• Ongoing analysis of vehicle data for improved performance

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David PardueVice President – Aftermarket Business Development

Mack Trucks North America


Mack Integration – Connectivity

• ASIST

• Mack GuardDog® Connect

• Uptime Center - 24/7 support backed by the right blend of

people and technology

• Mack Fleet Management Services

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Body Builder Integration & Connectivity

GuardDog Connect now standard on TerraPro concrete pumpers

• First proactive support service in the industry for pumpers

• Simplifies service needs in this demanding application

• Includes specialized body builder support

• Dedicated pumper support hotline

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The Future of Connectivity

Connected vehicle and

managing your fleet

Independent

systems and data

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Turning Data into Operating Results

Our customers require reliable, real-time connectivity to their trucks in order to better manage their business.

Mack investments in support of our customers

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• Integrated hardware

• Robust cloud-based data integration

• Choice in service providers

• Defined costs

• Driver and fleet efficiency

• Shorter diagnostic and repair times

• Geo-fence

• BYOD


Example: Cargomatic

Volvo Group Venture Capital working with Cargomatic

• Technology platform connecting shippers with drivers who have available capacity

• Shippers know who has capacity, how quickly they can deliver and at what price

• More efficient process for moving goods

• Fills under-utilized capacity

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By 2020 (or sooner)

Future interaction with Mack dealers

• Vehicles self-evaluate

• Trucks repaired remotely via wireless updates

• Older vehicles diagnosed with physical tool and updates sent remotely

• Wireless Workshops – quick download

Further reduction in diagnostic and repair time

• Truck communicates issue and repair

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By 2020 (or sooner)

Remote changes to vehicles

• Update vehicle parameters (speed limiter)

• Adjust for legislation (ex. fuel tax)

• Predictive vehicle analytics

Increased driver and fleet efficiency

• Manage driver information & performance

• Deliver real-time road conditions

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Summary

• Integration is key to improving vehicle productivity and uptime

• Integration is going beyond truck components and moving toward a connected vehicle society

• Vehicle data will drive enhancements to truck reliability and improvements in vehicle maintenance

• Truck diagnostic and software repair will be managed remotely – limiting unplanned downtime

• Vehicle support will require People + Innovation

• Mack is well positioned to lead the integration movement

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act research · mack trucks • founded in 1900 by the mack brothers in brooklyn, new york ... •...

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