acsg direct to employer white paper march 15

8
A Proven Commercial Population Health Management System for Medical Providers Direct-to-Employer Gain Sharing Model

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Page 1: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

A Proven Commercial Population Health Management System for Medical Providers

Direct-to-Employer Gain Sharing Model

Page 2: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

There has never been a better time in this nation’s history for Medical Providers to take control of the healthcare system

than now. Healthcare Reform has produced a number of challenges to the way that Medical Providers get paid and the

number one question is how you adapt while still remaining profitable. One of the key opportunities available today is to

maximize reimbursements with self-funded employers in your community without any down side risk. These systems are

available as a proprietary strategy of your organization, not just another financial reimbursement contract with Medicare,

Medicaid, or a commercial insurance carrier.

Goals and objectives must lead toward the management of positive outcomes and value while diminishing healthcare

expenses. Sustainability is contingent on managing the risks of population segments that are predicted to increase

healthcare expenditures if left unattended. These items must be accomplished while embracing a patient centric

approach.

Medical providers can now have access to a proven population management

system that has been in place for over 12 years with extraordinary results

applied to over 1 million members under management. ACSG/Key Family

has established a comprehensive system of patented and proven processes

that can track quality and cost of care with proven and targeted interventions.

Through the American Health Data Institute’s (AHDI) population management

process hundreds of health plans have seen their healthcare trend reduced

year over year and in many instances total aggregate costs have been reduced

substantially.

EMPLOYERS ARE CHALLENGEDWith the advent of ACA there are increased uncertainties and escalating costs for employers that offer a group health

plan. Key market forces indicate that:

• Employers are looking to establish direct

relationships with medical providers to improve

quality and reduce costs

• Rate increases in group health plans are higher

than they have been in 5 years

• Employers are becoming more frustrated with the

lack of information when rate increases are being

presented

• Refugees from the fully-insured marketplace are

looking at self-funding alternatives

• Employees are becoming increasingly less

satisfied with their benefit plans

• 57% of health plans are self-funded today, an

increase of nearly 30% in the past ten years

• There is very little risk management in the

marketplace to manage and understand the key

elements affecting healthcare plans

A Proven Commercial Population Health Management System for Medical Providers

We know that given the right tools Medical

Providers can have the greatest impact on controlling costs and

increasing quality, even more than any insurance

company or HMO.

Direct-to-Employer Gain Sharing Model

Page 3: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

A PROVEN POPULATION HEALTH MODELAccountable Care Solutions Group (ACSG/Key Family) has developed a “turn-key” and customizable infrastructure

that medical providers can deploy within their communities to access self-funded employer purchasers on a direct basis

with a value proposition of quality and cost savings that no other system can attest. With more than 30 years of health

plan management experience and over 3,300 corporate clients covering over 1 million members, ACSG/Key Family has

developed a system that medical providers can “private label” to attract employers into their medical provider delivery

system. The infrastructure supports all of the components for managing and administering self-funded plans with

preferential stop loss and pricing advantages.

A PROVEN ANALYTICAL FRAMEWORKThe American Health Data Institute (AHDI) utilizes sophisticated data warehousing techniques and analytical tools. The

data in the AHDI warehouse includes over three million lives, all but two states are represented related to geographic and

regional data and there are over 20 terabytes of computer storage, capacity and memory. To provide a perspective on the

volume of data, a warehouse, which can store eighteen terabytes, could hold the entire printed collection of the Library

of Congress. The back end database engine is a Microsoft SQL Server 2000/2008. The data in the AHDI warehouse

is transformed into powerful, actionable intelligence utilizing very sophisticated software to analyze the variance, cost

drivers, cost trends and other significant clinical and financial factors influencing healthcare costs. Using the AHDI

intelligent data to manage chronic diseases will drive the favorable variances necessary to optimize a gain

sharing distribution.

Identify the sickest of the sick

Set up a regimen of care for the

chronically ill

Monitor compliance with

sophisticated data analytics

FFS reimbursement and gain share

Coach patients into quality

narrow network providers

Increase service and completion

rates for the chronically ill

Page 4: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

PROVEN RESULTSThousands of employer groups are realizing improved plan performance and lower healthcare expense as the result

of our patented and proven care systems for population health management. Medical Provider groups that desire to

sponsor a program to get direct access to the self-funded marketplace can access this proven system, and by actively

participating, can “turbo-charge” the results we are already achieving.

ACSG/KEY FAMILY SMALL & MID-SIZE GROUP HEALTHCARE COSTS (10-150 EES)

Cos

ts P

er E

mpl

oyee

Per

Yea

rEmployee HRA and

Biometric Data

Physician Group, Narrow Network

and Non-Network Claims Data

Membership and Eligibility Data

ETGs and ERGEpisode Treatment and Episode Risk Groups

Gaps in CareRegimens of Care/

Care Standards for the Chronically Ill

ReportingEZViewTM and Health

Risk Management (HRM) Reports

$9,000

$8,500

$8,000

$7,500

$7,000

$6,500

$6,000

$5,500

Small to Mid-Size Fully Insured Employer Groups

Source: Uni ted Benef i t Advisor Survey 2008, 2009, 2010, 2011

Healthcare Trend at 8% per year

Key Healthy PartnersTM

$7,236

$6,224

$7,536

$5,785

$6,722

$8,110

$5,908

$7,260

$8,688

$6,228

$7,841

2008 2009 2010 2011

Page 5: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

LEVERAGING RESULTS TO MAXIMIZE GAIN SHARINGThe gain sharing system encompasses the following key elements:

1. BENEFIT BUDGET

• Employers and healthcare providers determine health benefit budgets

• Healthcare providers arrange for discounted healthcare services

• Employers and healthcare providers share in the savings to the healthcare budget through financial

performance rewards

2. ENGINEERING AND COORDINATION OF CARE

• Medical director engineers the coordination of patient care pathways through top performing medical

providers

3. BEST OF BREED PHYSICIANS AND HOSPITALS RECRUITED

• Best of breed medical providers are identified by the medical director and are heavily incentivized by the gain

sharing due to favorable variances to the employers’ healthcare budget

• High quality, cost effective medical providers

4. DEVELOP A CULTURE OF WELLNESS

• Member Health Incentive Programs

• Member Healthcare Coaching—Ongoing healthcare education

PROVIDER GAIN SHARE DISTRIBUTION

YEAR MEMBERSHEALTH BUDGET ACTUAL

FAVORABLE VARIANCE

MEDICAL PROVIDERS (50% OF FAVORABLE VARIANCE)

1 1278 $7,326,774 $5,822,568 $1,504,206 $752,103

2 1354 $8,476,040 $6,524,926 $1,951,114 $975,557

3 1368 $9,337,640 $6,792,120 $2,585,520 $1,292,760

Based upon actual c la ims resul ts

Tota

l Med

ical

Cos

tsCOMPANY 1

TEXTILE MANUFACTURERHealthcare Index 1.22

$6M

$5M

$4M

$3M

$2M

$1M

2004 2005 2006 2007 2008 2009

32% SAVINGS

COMPANY 2TRUCKING COMPANY

Healthcare Index 1.21

$6M

$5M

$4M

$3M

$2M

$1M

2004 2005 2006 2007 2008 2009

17% SAVINGS

COMPANY 3CITY GOVERNMENTHealthcare Index 1.25

$8M

$7M

$6M

$5M

$4M

$3M

$2M

$1M

2007 2008 2009

12% SAVINGS

Trend Company

Page 6: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

WHAT IS THE VALUE PROPOSITION FOR MEDICAL PROVIDERS?

• Diversify payer mix by disintermediation of third party payers in order to drive additional margin

• No need to establish your own insurance company

• National and regional PPO network wrap

• Actuarial pricing of medical provider network reimbursement contracts

• No insurance risk to assume

• Four to six months start-up

• Minimal cost requirements, e.g., infrastructure already in place

• Proven sales and marketing distribution process

• Proven population management system

• Optimal revenues through gain sharing, reducing outmigration, increasing top line revenues, and addition of

new administrative revenues

• Complete transparency

WHO IS A GOOD CANDIDATE FOR THIS PROGRAM?• A provider organization structured as a loosely affiliated network, IPA, PHO, or a clinically integrated group

(e.g., clinical integration is not required).

• Geographic markets with a service area comprising 100,000 or more individuals

• Market segment that can generate 2,500 members or more over an 18 month period

% o

f Cos

t

% of Service

140%

120%

100%

80%

60%

40%

20%

0%

S/P Medicare Medicaid Commercial 8% 40% 20% 32%

REIMBURSEMENT RATE & GAIN SHARING

CONTRIBUTE TO MARGIN

HOSPITAL PAYER MIX DISTRIBUTION

Direct-to-Employer Mix

Direct-to-Employer

Under 100% Cost

Special Payments

Provider Tax

% Cost

Page 7: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

ACSG/KEY FAMILY - POINTS OF DIFFERENTIATION :

STOP LOSS REINSURANCE

• Managing General Underwriter (MGU)—Highly rated stop-loss partners with “favored-nation” relationships

and pricing

NETWORK DEVELOPMENT AND PPO WRAP NETWORKS

• 20 + years’ experience

• Access to over 70 wrap PPO networks

• Network agnostic—we do not own or manage provider networks - we are a vested partner with the medical

provider community

TPA ADMINISTRATIVE SERVICES

• National administrator for multiple insurance product carriers, including:

◦ Consumers Mutual Insurance Company of Michigan (CMI-CMS CO-OP), Assurant (Fortis, John Alden &

Time Life), Companion Life, Fidelity Security Life, HM Insurance Group, ING and TransAmerica

• Administrative Systems—Claims, Customer Service, Fulfillment, Compliance, Data Reporting

• Core Competency in complex health care administration

• Over 30 years of self-funded and insured medical plan management experience

• Integrated Healthcare Risk Management (HRM) solutions

• A proven track record of reducing claims costs

• Exceed all industry benchmarks for financial, procedural and processing accuracy

• Administrator and population health data warehouse for several fortune 1000 companies

POPULATION HEALTH MANAGEMENT

• Patented Population Health Management process in place for over 12 years

• Data Warehouse containing 20 terabytes of claims, biometric, Rx, health risk assessment and encounter data

• Real-time access to data analytics:

◦ Population risk stratification and predictive analysis

◦ Gaps in care analysis

◦ Clinically based physician profiling

• Integrated Chronic Disease Nurse Coaching

• Over 40 payers extract data to our warehouse, including insurance carriers and

Third Party Administrators (TPA)

Page 8: ACSG DIRECT TO EMPLOYER WHITE PAPER MARCH 15

MARKETING AND SALES

• Private-label programs with branding opportunities

• Access to major national and regional agency relationships

• Proven sales and marketing distribution system

GAIN SHARING MODELS

• Methods for calculating employer favorable variance

• Calculations for defining distribution model based upon key metrics

• Practice improvement data

• Completely transparent

ACSG/KEY FAMILY PROVIDES THE FOLLOWING SERVICES IN DEPLOYMENT OF THE PROGRAM

• Facilitate Gain Sharing Arrangement

• Planning, Negotiation

• Network Development and Wrap Networks

• Administrative Systems—Claims, Customer Service, Fulfillment, Compliance, Data Reporting

• Employer Group Education

• Integration of Claims Data and Certain Medical Records

◦ Population Health Management, Wellness Programs, Nurse Coaching

• Educate and Communicate with Medical Providers

• Administration of Plan Designs

• Sales, Marketing/Branding, and Distribution

• Financial Distribution of Gain Share Disbursements & Reporting

FOR MORE INFORMATION ON NEXT STEPS, PLEASE CONTACT:

Bret Petrick, CLU, ChFC, CSFS

Distribution Partner

408.358.0084 | [email protected]

Jack Hill

Partner

630.878.7539 | [email protected]

www.accountablecaresg.com