acommerce group acommerce one-stop shop for brands in asean · data & crm marketplace, &...
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aCommerce Group
aCommerce – One-Stop Shop for Brands in ASEANWild Digital (Jakarta) November 2017
About aCommerce
• Founded in 2013
• End-to-End Ecommerce Enabler & E-Distribution Platform
• 1,500 Staff, 4 Markets, 9 Fulfillment Centers, 16 Hubs
• 120 Brand Clients
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Retail is Evolving
Retailing Is About INSPIRATION
Showrooming Second Screen Window Shopping
Social & Sharing Celebrities & Influencers Events & LIVE streaming
Retailing Is About DISCOVERY
Discounts Limited Exclusive
Retailing Is About IMPULSE
Search & Location Photos & Video Research & Information
Retailing Is About INFORMATION
Ratings & Reviews Payment Options Try It First! Free Samples
Retailing Is About TRUST & PERSONALIZATION
Retailing Is About CONVENIENCE & RELIABILITY
Any Device or Platform Pay, Pickup & Drop-Off Delivery & Returns
Brands Consumers & SMEs
Offline Business Models Getting Disrupted by Ecommerce & DTC
Logistics Distributors Wholesalers Retailers
Direct-to-Customer evolves to B2ALL (B2C, B2B, B2G)
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Brands Thailand Indonesia Philippines Singapore Malaysia
B2ALL B2C B2E B2B B2C B2E B2B B2C B2E B2B B2C B2E B2B B2C B2E B2B
Services Provided Today Growth Opportunity
Growing Our Clients End-to-End, B2ALL, and across ASEAN
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Vision: One-Stop Shop For Brands In ASEAN
Mission: Be The Operating System (OS) For
Marketing, Retailing & Distribution in ASEAN
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Key Services, Core Platform, & Physical Infrastructure
D E M A N D G E N E R A T I O N D E M A N D F U L F I L L M E N T
EcommerceAgency &
consultancy
Marketing,Data & CRM
Marketplace, & E-tailers
eStore Dev, Payments &
Content
CustomerServiceCentre
Merchandising,Store Ops,
Pricing & B.I.
Warehousing &Order
Fulfilment
Shipping Mgmt. &
Delivery (COD)
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(9) Fulfillment Centers(3) Customer Centers (200) Delivery Fleet(4) Office Locations
Multi-Channel Retailing & Store Management
Multi-Courier Shipping & Transportation Management
Multi-Location Fulfilment & Order Management
U N I F I E D A C O M M E R C E P L A T F O R M
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Coverage across ASEAN
1 X Office = 2,000 sqm2 X FC = 23,300 sqm
472 Staff
Thailand
1 Office = 180 sqm2 FC = 800 sqm
35 Staff
Singapore
1 Office = 1,000 sqm1 FC = 2,500 sqm
125 Staff
Philippines
Launching 2018
Malaysia
Launching in 2018
Vietnam
2 Office = 2,000 sqm4 FC = 25,000 sqm
15 Hubs = 2,000 sqm
926 Staff
Indonesia
Offices
Fulfillment Centers & Hubs
Future of Retail is Unified Commerce
Unified Commerce is a customer-first platform that is cloud-based and an API Network that combines In-store, Mobile, Ecommerce with other enterprise functions like Marketing, CRM, Operations, Finance and Logistics
Single Channel
Multi-Channel
Omni-Channel
Unified Commerce
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B-2-ALL INTO ASEAN (Import)Provide End-to-End & B2ALL Ecommerce solutions for global businesses selling direct-to-consumer or distributing into ASEAN markets
ASEAN Trade Opportunity (Import & Export)
B-2-ALL FROM ASEAN (Export)Provide End-to-End & B2ALL Ecommerce solutions for ASEAN companies selling direct-to-customer or distributing to regional or global markets
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“Technology Can Build Brands Much Better, Faster and Cheaper Than Advertising”
– David Jones, CEO Havas Agency
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Technology enables every part of the brand building process from manufacturing and
production to marketing, retailing and distribution
Wholesale Distribution Getting Disrupted
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“We see a shift from what we have traditionally
considered to be ‘media dollars’
towards ‘commerce dollars”
Gerry Boyle, CEO, Publicis Media Asia Pacific