acnl david marquet leadership event 01122015
TRANSCRIPT
Give Control, Create Leaders
@ldavidmarquet
Pollev.com/intent
+ competence
con
tro
l
1
2
clarity
USS Olympia
Leadership can be defined .. as directing the
thoughts, plans, and actions of others .. so as to
obtain and command their obedience, their
confidence, their respect, and their loyal
cooperation.
“Trust in the US at
lowest point in decades.”
“Employee Engagement
reaches all-time low.”
“Harvard-Stanford research
findings: stress kills 120,000
people a year.”
USS Santa Fe
“I intend to…”
+ competence
con
tro
l
clarity
Support control with clarity and competence
Ladder of Leadership
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do
Ladder of Leadership
7. I’ve been doing…
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do
Situation: There is a significant UX issue with the project. The team can go in one of two directions that will fundamentally change the user experience.
Project Manager: 56 year old executive who has worked for this bank for 28 years. Likes to be “in control.” Says the right words, like “it’s your product – you make the call.”
Product Owner: 31 year old computer engineer and Agile adherent. You’ve been second guessed about decisions before.
The product owner goes to the project manager and says…
When shifting control, take small steps.
“No They on Santa Fe!”
Ladder of Leadership
7. I’ve been doing…
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do
StressFatigue
Time PressureFear
Always be visible.
Training your brain to give up control…
1. Support control with competence and ________. 2. Take ________ steps3. Always be _______.
