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ACMEService Bulletin

Issue 11| April 2017

At ACME,we believe that an organization is just

as good as its people.

Buildinga strong work

culture across the organization.

Service Partners’ Training on Safety We, at ACME, are committed to serve our customers through our continuous endeavors to build a right environment that promotes trust, transparency, business excellence, best utilization of resources, cost optimization, energy ef�iciency and best practices adhered towards Environment, Health and Safety.

Regional Safety cum Technical Training for Safety Champions “Train the Trainer”

ACME has completed 2nd batch of “Train the Trainer” Safety cum Technical Training which was held at Kolkata and at Head Of�ice in Gurugram.

The training covered everything from EHS aspects to technical Know-how of the Products, and robust EFSR Process to educate the technicians on RAS, FQB and Tab Usage.

ACME launches Safety App as a Safety and Growth Enabler

Features:Real-time MonitoringAutomated mail to concerned Safety Champion & EHS Head on Submission as well as on ClosureFree Text-bookPicture UploadOf�line ApplicabilityDirect submission to higher AuthorityAutomated Reactive Monitoring Dashboard with Score Cards (Circle Wise)

ACME has developed a user-friendly Mobile App for their employees & EHS Personnels. The App contains four modules.

1. Safety Audit 2. Incident Monitoring 3. Help 4. Feedback

ACME conducted Safety Training with Service Partners to make our workplace more safer.

Hazard Identi�cation & Risk Assessment (HIRA)

New order for AMC of Air Conditioners

Document - ACSPL/EHS-SOP/01

Rating (R) Severity (S) Date -: April 2017

1 No Injury / First Aid Next Review on -: Sept. 2017

2 Minor Injury ( No man days loss) Revision -: 00

3 Major Injury (LTI) Page -: 01 to 05

4 Fatal

P S RR P S RR

Collision with another Vehicle

4 4 16

Use of Safety Helmet Use Of Safety Belt

Speed Control, Avoid Over taking , No mobile use while driving , No drink &

drive

2 3 6Safe Distance to be followed ,

Expect the unexpected and be more caution while driving

Animal Coming in front of vehicle

4 4 16Use of Safety Helmet

Use Of Safety Belt Speed Control

2 4 8Safe Distance to be followed ,

Expect the unexpected and be more caution while driving

Public Coming in front of vehicle



2 4 8 Reduce speed in public area

Collision with heavy vehicle running with metal /roads etc.

3 4 12

Use of Safety Helmet Use Of Safety Belt

Speed Control No night Movement

2 4 8 Safe Distance to be followed

Adverse Weather Condition

Road accident due to Adverse WeatherConditions



1 4 4 Avoid driving during Rainy season

Load/equipmentsloads and equipment are carried improper



1 4 4All loads and equipment are carried safely, don’t place material in front

of tank

Additional Control Measures Control Measure

Probability (P)

Very Unlikely

Unlikely

ACME CLEANTECH SOLUTIONS

HAZARD IDENTIFICATION, RISK ASSESSMENT & ITS CONTROL REGISTER

1-3 Low risk (L)

Likely

Certain

Activity

Pre Mitigation Level (Base Risk)S. No

Hazard Associated with Activity

Consequence

NOTE -:

P -Probability S - SeverityRR - Risk Rating

Acceptable Risk Rating is 6 or below

Road Travel

Risk Rating (RR)

RISK MATRIX

1

Road Accident

16 Extreme High risk (EH)

6-12 High risk (H)

3-6 Medium risk (M)

Post Mitigation Risk Level (Residual Risk)

ACME has done 3 brainstorming sessions on HIRA with AMC, EMS & NMS and Projects Team.

What is HIRA: HIRA is a process that consists of a number of sequential steps such as hazard identi�ication, consequences & frequency assessment, risk estimation based on the existing controls and recommendations to reduce those risks which are not under acceptable limits.

Objective of HIRA: To carryout a systematic, critical appraisal of all potential hazards involving personnel, services and operation method; to identify the existing safeguards available to control the risks due to the hazards and; to suggest additional control measures to reduce the risk to acceptable level.

ACME has bagged new order for AC AMC from ICICI Prudential Life Insurance for East Zone. Agreement has already been signed with the customer and the work is in progress.

ACME Solar Cooling Unit

ACME Solar Cooling Unit

ACME Solar Cooling Unit has proven its ef�iciency across geography maintaining 7 Degree Delta Temperature. It is saving huge amount of money & energy for Operators.

Glimpses of Customer Training in Delhi Circle

At the onset of FY 2017-18 Circle Zonal Managers were invited to HO for AOP 2017-18 Cascading Session.Team was also enriched with Training on transition from Service to Sales preparing them for Rooftop Solar business.

Last Year Hits & Miss were discussed, Session ended with awarding of Winners for their contribution to business.

ACME celebrated World Environment Day on

5th June 2017.

ACME Safety Compliance EHS Training

Results:

AIM-: The AIM of conducting such kind of training program is to robust EHS Management System, Continual Improvement & Sustainability in EHS Management in entire circles of ACME.

Earlier we have done such kind of programs in Delhi, Rajasthan, Gujarat & UP East Circle. During such kind of training programs, circle team also give training of technicians about new initiative of organizations & importance of RAS, FQB, Tab Utilization.

We have observed Sustainability in EHS Performance since last 4 months.There is an increase in the number of Safety Training & Audit. We have observed improvement in knowledge of our engineers in terms of EHS. There is a fall in the Safety Violations in the Circles.After training, we have also observed that Safety Champions are more responsive than earlier. They started participating in Safety Con-call & report any near-misses, accidents & unsafe activities.

AOP Cascading Session

World Environment Day

PARAMETER BEFORE AFTER

EHS Dashboard Score RAJ - 20%GUJ - 50%UPE - 40%

RAJ - 70%, 100%GUJ - 100%UPE - 100%

Safety Trainings Only 45-50% Training sessions

90%+ Training sessions since last 4 months

Use of Safety App Only 65 - 70% Audit

90%+ Audit since last 4 months

Safety Violation 7 Nos. Violation in Jan

2 Nos. violation since last 4 months

Engineers Exam Report (UPE ) 52% 79%

Sustainability In EHS Dashboard 90%+ since last 4 months

100%Safety Dashboard

Score Ever(March 2017)

DIGEST

APPRECIATION

From:To:For:

Indus TowersRavi Kant, Punjab Circle

From:To:For:

Indus TowersAbhishek Pathak, Punjab Circle

From:To:For:

Indus TowersAbhishek Pathak, Punjab Circle

100% NMS communication.

From:To:For:

Bharti Infratel LimitedAnkit Mangla, Haryana Circle

Providing great support to close sites on time during BIL corporate team visit and maintainingNo. 1 Position in PAN India for all verticals.

Harish Kumar/ Devendra Singh Bisht, Himachal CircleFor:

From:To:

Bharti Infratel Limited

Attending to the complaints timely and proper PM to reduce BD calls.

Timely doing PM on hub sites and quickly resolving the fault.

100% Proper PM to reduce BD calls. Zero BD calls for respective FSE.

From:To:For:

Indus TowersAnil Verma, Punjab Circle

From:To:For:

Bharti Infratel LimitedJaypal Singh/ Devendra Singh Bisht, Haryana Circle

Supporting Operations Team in closing all PIU issues on priority.

From:To:For:

Indus TowersDevendra Singh Bisht, Punjab Circle

Supporting Operations Team in closing all PIU issues on priority.

Providing great support to close sites timely during corporate team visit.

WALLOF

APPRECIATION

TOP EFSR - APRIL 2017

Vinay Kumar M.Karnataka

P. SatyanarayanaTelangana

G. Ravi

Rajiv KumarChandigarh

PIU/PMS -FIELD SERVICE REPORT-Maintenance check list

Customer Name: Indus Towers Limited

Site ID: IN-1138993 (INCS00011857753)

Name: Gulagalale

Type: Non-Strategic

Site Address: INDIA

FAULT DESCRIPTION: ACME Auto Indus TT Upload

FSR No.: 169526 Date: 14-04-2017

Call Type: BD

Engineer Name: VINAY KUMAR.M

TT No.: ACME/06/04/2017/1389

Attend Date: 04-14-2017 Time: 01:07 PM

Close Date: 04-14-2017 Time: 02:41 PM

Circle Name: KARNATAKA Cluster: HASSAN

Call Status: Complete

INPUT PARAMETERS:V(R-Y): 394V V(Y-B): 396 V(B-R): 392 V(N-E): 0V

I ( R ): 11 I ( Y ): 10 I ( B ): 0 I ( N ): 0

OUTPUT PARAMETERS:V(R-N): 222 V(Y-N): 0 V(B-N): 0 V(N-E): 0

LCU-1 O/PCurrent: 19 LCU-2

O/P Current: 0 LCU-3O/P Current: 0 PIU display

O/P Current: 19

AUTOMATION: OK NOT OK

DG Automation Cable : OK

DG Battery Charger : OK

DG Relay Box / Start Stop Switch : OK

PIU DETAILS: Indoor Outdoor

PIU Type: Normal Range

Sr.No.: PIU12/E/014684/08 Rating: 25

PIU Model/Version: SPPRTUV1.5A

LCU Rating: 12.5 Qty: 1

LCU Type: 12.5 LCU Batch No: NA

PIU Installation Date: 14-12-2008

SPD Make & Model: ODU

SPD Type: ODU

SPD Working Status: No

LCU bypassed underEnergy Project :

No

CPU Type: ASA10N0002-ASSY PCB(EPCB-SPP-T-SD)PIU

ALARM TEST: (Please tick if OK,cross if not OK)

Mains Fail: OK SOB:OK Rectifier Fail: OK Low Batt: HRT: OK Fire & Smoke: OK LLOP: OKDG Major Fault: OK DG On Load: OK DC Fuse fail: OK Door Open: OK HCT/HWT/LWL/V-Belt: OK Fire detector LED Condition: OK Fire Detector Position ( Roof Top): OK



Site ID: IN-1057858 (CRQN00001005619)

Name: Tanda Infill

Type: Non-Strategic

Site Address: INDIA


FSR No.: 163670 Date: 03-04-2017

Call Type: PM

Engineer Name: RAJIV KUMAR

TT No.: ACME/03/04/2017/0598

Attend Date: 04-03-2017 Time: 09:25 AM

Close Date: 04-03-2017 Time: 10:22 AM

Circle Name: CHANDIGARH Cluster: Hosiyarpur



I ( R ): 32 I ( Y ): 32 I ( B ): 0 I ( N ): 0




O/P Current: 60







Sr.No.: ATP/12.5?2/04092881 Rating: 25

PIU Model/Version: SPPRTUV 1.4


LCU Type: 12.5 LCU Batch No: NA


SPD Make & Model: DEHN

SPD Type: DEHN

SPD Working Status: OK


No




Site ID: IN-1071765 (CRQN00001015961)

Name: Apat Colony

Type: Non-Strategic

Site Address: INDIA


FSR No.: 167236 Date: 10-04-2017

Call Type: PM

Engineer Name: P. SATYANARAYANA

TT No.: ACME/06/04/2017/0103

Attend Date: 04-10-2017 Time: 09:10 AM

Close Date: 04-10-2017 Time: 10:10 AM

Circle Name: TELANGANA Cluster: HYDERABAD



I ( R ): 15 I ( Y ): 15 I ( B ): 0 I ( N ): 0




O/P Current: 30







Sr.No.: no Rating: 15

PIU Model/Version: piu 15kva


LCU Type: 7.5 LCU Batch No: lcu75kva


SPD Make & Model: DEHN

SPD Type: DEHN

SPD Working Status: OK


No


ALARM TEST: (Please tick if OK,cross if not OK)

Mains Fail: OK SOB:OK Rectifier Fail: OK Low Batt: HRT: OK Fire & Smoke: OK LLOP: OKDG Major Fault: OK DG On Load: OK DC Fuse fail: OK Door Open: OK HCT/HWT/LWL/V-Belt: OK Fire detector LED Condition: OK Fire Detector Position ( Roof Top): OK

Employees of the Month – April 2017

On-the-Spot Awardees – April 2017

PM within SLA : 100%Month Productivity : 1.1

R. Jagadeesh BabuAndhra Pradesh

Contact No. - 9010200153

Pradeep Kumar ShuklaGujarat

Contact No. – 8128105039

Rajesh KumarHaryana

Contact No. – 9812546685

Sarath R. MenonKerala

Contact No. – 9072584906

S.K. BasiruddinAssam

Contact No. - 8974462646

Vijyendra KumarChandigarh

Contact No. – 8054381010

Bhim SenHimachal Pradesh

Contact No. – 9805919181

Khaminder PaulJammu & Kashmir

Contact No. – 9906188978

Santosh Kumar N.Karnataka

Contact No. – 9611344375

Yastish Kumar SahuMadhya Pradesh

Contact No. – 7898760491

Mangesh DamodharSuryawanshi

Rahul Singh Pawan Pandey Arif Husain Rajesh Kumar

Shailender Singh

PM within SLA : 100%Month Productivity :2.8


PM withinSLA : 100%Month Productivity : 1.0

PM withinSLA : 97%Month Productivity : 2.2











He has achieved 100% compliance on call logging and response to customer. He is providing training to new agents about the process. He is maintaining daily MIS reports for review and ensuring call closure within TAT.

Best Average Reach At Site: 8:30AM – 9:30AM

April 2017

Safety Compliance Dashboardfor

Circles Scoring 100% Achievement

Andhra Pradesh Delhi Gujarat Haryana, Punjab &Himachal Pradesh Jammu & Kashmir KarnatakaMadhya Pradesh

Tamil NaduOdisha Bihar KeralaUttar Pradesh EastWest BengalNorth East & Assam

MaharashtraContact No. – 9673337978

RajasthanContact No. – 8233994339

UP EastContact No. – 9936843129

UP WestContact No. – 9808601018

DelhiContact No. – 9971428596

GEMCContact No. – 9560117293

BalveerYadavGEMCContact No. – 9694303296

He has achieved 100% PM on IBM Calls and has received Appreciation from Client. He ensures IBM the calls are being closed within TAT.

P. Pragatheeswaran Biswanath Sahoo Anand Kumar Tiwari S.K. Riazuddin Anand Singh Taragi





He has achieved highest productivity PAN India in repairing category and stands at 1st position as per the TRC productivity dashboard.

Tamil NaduContact No. – 7845464215

KolkataContact No. – 9800508507

BiharContact No. – 9771419722

OdishaContact No. – 9777963325

TRC (Rajasthan)Contact No. – 9828179412

Varun ChadiwalGEMCContact No. – 9416977889

He has achieved 100% PM compliance for HPH every month. He ensures that the calls are being closed within TAT. He has provided a major contribution in maintaining Tab usability in HPH circle.

Parkash ChanderSati

Working as office boy at Circle office, he has contributed in making timely dispatches & worked on RAMCO to support circle operations.

HPHContact No. – 9914555440

Subhash ChandraRudrapur PlantContact No. – 9758036434

He has provided a major contribution for different types of battery assembly, pack in (57-AH, 40-AH, 30-AH, 80-AH) on production line. He has repaired rejected batteries & used on production line and has given multi-skilled work performance in LIB production. Excellent team work & adherence to quality system.

Bidhan Kr. NathNESAContact No. – 9859239500

He has provided outstanding support in Tinsukia cluster (No AC Manpower) for closing AC PM/BD calls in the month of April'17. A total no. of 20 TT were closed by him in Tinsukia cluster.

Head Office: Plot No. 152, Sector 44, Gurugram - 122 002 (Haryana) IndiaPhone: +91-124-7117000 • Fax: +91-124-7117001 • Email: [email protected] • Website: www.acme.in

ACME Cleantech Solutions Private Limited

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