acing the interview: landing the job you want

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Acing the Interview: Landing the Job You Want Charlotte H. Smith M.D. University of Washington Seattle

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Charlotte H. Smith M.D. University of Washington Seattle. Acing the Interview: Landing the Job You Want. Disclosures:. Charlotte H. Smith M.D. has no relevant financial disclosures. Our Objectives:. Prepare for a successful first interview - PowerPoint PPT Presentation

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Page 1: Acing the Interview: Landing the Job You Want

Acing the Interview:Landing the Job You Want

Charlotte H. Smith M.D.University of WashingtonSeattle

Page 2: Acing the Interview: Landing the Job You Want

Disclosures:

Charlotte H. Smith M.D. has no relevant financial disclosures.

Page 3: Acing the Interview: Landing the Job You Want

Our Objectives:

Prepare for a successful first interview To be aware of the types of interviews &

strategies for each type of interview To maximize your position as an attractive

candidate To use the interview process to determine if a

position is a ‘good fit’ To position yourself for optimal negotiations

related to salary and benefits offered.

Page 4: Acing the Interview: Landing the Job You Want

Interviews: Residency vs. Job

CV rules are similar. Letters of recommendation strategies are

different. JOB interviews are different than Residency

or Medical School interviews. Strategies for engagement and preparation are

different.

Page 5: Acing the Interview: Landing the Job You Want

Acing the interview, entails 4 ‘P’s

Preparation Practice Presentation Polish

Page 6: Acing the Interview: Landing the Job You Want

Goals of a job interview:

Applicant:– To find out if you like THEM

Employer:– To find out if they like YOU

Both: – To see if it’s a GOOD FIT (and if it is, to move

towards CLOSING THE DEAL!)

Page 7: Acing the Interview: Landing the Job You Want

What are the most common interviewing mistakes?

Not being prepared. Not presenting the right image. Not sharing the right information. Sharing the wrong information. Not asking the right questions. Asking in the wrong sequence. Not following through afterwards.

Page 8: Acing the Interview: Landing the Job You Want

Preparation:

MOST IMPORTANT aspect of a successful interview.

Before agreeing to or scheduling an interview, do your homework.

Why?

– To save yourself & the potential employer, TIME, MONEY & GRIEF!

Page 9: Acing the Interview: Landing the Job You Want

Put yourself in the potential employer’s situation….

If hiring because they are TOO BUSY:– they don’t have a lot of time to spare.

If they are in a desirable location or practice:– they may have LOTS of candidates applying.

If they are NOT in desirable location/practice,– they are probably spending LOTS of money on a

headhunter/ recruitment agency.

ALL medical practices are under time and money constraints in today’s healthcare environment.

Page 10: Acing the Interview: Landing the Job You Want

You will want to BE STRATEGIC about which interviews you agree to:

Travel costs (if you are paying) Time away Massive confusion when trying to compare

practices and opportunities

Page 11: Acing the Interview: Landing the Job You Want

Before you agree to an interview:

Do your research to be sure it is an opportunity you are really interested in.

Consider:– Is it a location where you want to live?– Is it something you want to do?– Is it a practice situation that is desirable?– Will it work for your family/S.O.’s needs?

Page 12: Acing the Interview: Landing the Job You Want

Find out as much as you can…

Community (cost of living, environment, schools, etc.)

Business environment (types of industry, etc.) Healthcare environment (physician supply,

liability issues, rate of uninsured, etc.) Medical Community (hospital networks,

number of physicians, insurance plans) The Group/Practice you are looking at!

Page 13: Acing the Interview: Landing the Job You Want

Group ‘Espionage’

Physicians in the practice (reputation, how many, how long in the group, specialty areas, reputation, etc.)

Location(s) of the practice (hospital/ group affiliations, geographic presence, etc.)

How busy is the group? Areas of expertise (inpatient, outpatient, niche

areas)

Page 14: Acing the Interview: Landing the Job You Want

HOW do you find out this information?

1. Internet:– Google the group (see if they have a website)– Google each physician in the group– Chamber of commerce for the city– AAPMR (or specialty society) website (where they

trained)– AMA website– Medical Board for that state (demographic info,

where trained, when graduated, etc.)

Page 15: Acing the Interview: Landing the Job You Want

HOW do you find out this information?

2. Networking (MOST important for PMR):– Your residency program (Chairman, Program

Director, faculty, former residents)– Alumni (AAPMR: physician search or state PMR

societies to find out where they trained)– Friends (who live in that community)– Chat groups/list serves/ networking sites– Professional meetings

Page 16: Acing the Interview: Landing the Job You Want

Networking strategies:

Professional meetings- Attend a lecture by a physician in the city/

practice you are interested in. Balance between being inquisitive vs.

annoying STRATEGY: ‘compliment, question, pitch’

“I’m looking for opportunities in (city), do you know anyone that I should contact?”

Page 17: Acing the Interview: Landing the Job You Want

HOW do you find out this information?

3. Call the County Medical Society– Speak with the Executive Director or President of

the medical society.– Tell them you are a young physician who is

considering coming to town to practice (who will be joining their association as a member)

– Ask them who they think is best in the area you are interested in.

– Write or call that physician (Be sure to name drop.)

Page 18: Acing the Interview: Landing the Job You Want

HOW do you find out this information?

4. Call local hospitals/ rehabilitation facilities.

Go to their websites (to see who is the Medical Director, Chief of Staff and CEO)

Call their Admissions Office and ask to speak to their Director.

Use same strategy as for county medical society. Ask for a tour of the facility (to see how full

they are & to gather information.)

Page 19: Acing the Interview: Landing the Job You Want

HOW do you find out this information?

5. Call the practice to see: How long it takes to get a new appointment. What insurance they accept. If the physicians do only outpatient or also

inpatient work. Can they mail you a brochure or new patient

packet?

Page 20: Acing the Interview: Landing the Job You Want

Getting the Interview:

Once you’ve researched the position, you’re in a good position to:

Write a cover letter of interest and mail it with your vita

Contact the practice Arrange a meeting (if a formal interview is

not offered or there isn’t a position advertised.)

Page 21: Acing the Interview: Landing the Job You Want

Communicating by CV:

Creates a first impression. Should be tailored to the position you are

applying for (academic vs. pvt. practice) Letter of interest- distinguishes you from other

applicants. References should be chosen to get you an

interview:– Connections (former alum, etc.)

– Area of expertise

Page 22: Acing the Interview: Landing the Job You Want

You GOT the interview… What does it look like?

– Telephone interview– Serial interview– Group interview– Informal interview

What are the differences in each of these??

How do you prepare for each of these?

Page 23: Acing the Interview: Landing the Job You Want

The Telephone Interview

Increasingly common (especially as a first step, screening tool) & important.

Test of spontaneity & getting a ‘feel’ for the personality of the applicant.

Advantages:– Less stressful

Challenges:– Having impact (without visual connection)– Not being distracted

Page 24: Acing the Interview: Landing the Job You Want

Telephone Interview Strategies:

Try to schedule a time to talk (if at all possible) If you are on a cell phone, ask if you can call

right back on a land line. Go to a quiet place where you won’t be

interrupted or distracted. Have your notes, questions, CV & cover letter

available Take the call standing up & use gestures.

Page 25: Acing the Interview: Landing the Job You Want

The Serial Interview Itinerary may or may not be given to you. Meet with multiple people individually throughout the

day Decision may be made by consensus Opportunities:

– Get different perspectives– Get different pieces of information– You have multiple opportunities to ‘dazzle them’ or recover

from mistakes. Challenges:

– Fatigue– Staying fresh

Page 26: Acing the Interview: Landing the Job You Want

Serial Interview STRATEGIES:

Be consistent and tell the same story (possibly with different emphasis)

Ask questions that are appropriate to each person.

Treat each person as if they are the most important person involved in the decision making process.

Page 27: Acing the Interview: Landing the Job You Want

The Group Interview

Solo applicant interviewed by multiple individuals (3-20) at the same time.

Opportunity:– You get to observe the group dynamics.– You should be able to get all of your questions

answered. Challenges:

– Not letting nervousness adversely impact your interview.

– Connecting with each person individually.

Page 28: Acing the Interview: Landing the Job You Want

Group Interview STRATEGIES

Ask for a list of who will be in the group + their position/title (ahead of time if possible)

Ask for them to introduce themselves at the beginning (write down/ check off their name & position)

Make eye contact with each person as they are introduced and as they speak.

Be mindful of your facial expression and body language.

Page 29: Acing the Interview: Landing the Job You Want

The Informal Interview Occurs when you ‘bump into’ someone (at a conference,

meeting or in a hospital)

Informal interviews are just as important as formal interviews.

Why?– Only ONE chance to make a FIRST impression.– Impressions are made with every encounter.– PRESENTATION is critical at every point.

Page 30: Acing the Interview: Landing the Job You Want

Preparation for ALL types of interviews: What to have with you

Make a ‘cheat sheet’ with:– Names of physicians/ staff– What you know about that practice.

Prepare Questions – So you don’t forget to ask anything.– So you have something to fall back on.

Bring extra copies of your CV with you to the interview

Page 31: Acing the Interview: Landing the Job You Want

Preparing for the interview:

Anticipate questions that you will be asked

Prepare questions that you’d like to ask

Be able to articulate your good points using the Value Added Concept.

Page 32: Acing the Interview: Landing the Job You Want

What Questions Should You Ask?

Your questions should reflect well on you. You should ask questions at the right time. Your questions should be directed to the

correct person. Recognize that they may not be able to

answer your questions immediately.

Page 33: Acing the Interview: Landing the Job You Want

Resources: Salary & Benefits benchmarks

MGMA Physician Compensation & Production Survey (www.mgma.com)

AMGA Medical Group Compensation & Financial Survey (www.agma.com)

FREE SITES: Merritt, Hawkins & Associates -(

www.merritthawkins.com) Cejka Search (

www.cejkasearch.com/compensation/amga_physician_compensation_survey.htm.)

Medical Economics (www.modernmedicine.com)

Page 34: Acing the Interview: Landing the Job You Want

The ‘Value Added Concept’ What value will you add to their practice (beyond

your clinical skills)? What can you contribute that will help their

practice grow & thrive? Examples:

– EMR/ Website development experience– Ability to speak Spanish/ other languages– Being well known/ connected in a community (i.e.

ability to generate referrals)

Page 35: Acing the Interview: Landing the Job You Want

How to Communicate on Paper or via the Internet:

Your CV, letters & emails create a first impression.

Always convey a professional image:– No misspellings/ grammatical errors– High quality paper.– Signed in black ink.– No text abbreviations (‘2’ for too, ‘gr8’, etc.)– Avoid being too casual.

Page 36: Acing the Interview: Landing the Job You Want

Your Internet Presentation

‘Research’ yourself:– Google yourself – Review your Facebook & other profiles.

Make sure that you don’t have anything posted that projects less than a professional opinion.

Page 37: Acing the Interview: Landing the Job You Want

What to Share? You want to share information about yourself

that reflects positively on you.– Why you would be a good addition to the group.– Your training/ experience– Your personality/character– ‘Added Value’ you bring to the group

Try to achieve a balance between:– your positive traits; and– praising others (your residency program/mentors,

the group, etc.)

Page 38: Acing the Interview: Landing the Job You Want

What NOT to share?

NEVER speak badly about – Your residency program– Your faculty– Previous jobs– Anyone…….

Don’t get into your personal issues/ struggles

Page 39: Acing the Interview: Landing the Job You Want

Polish: The final touches

Be appreciative of everyone’s time THANK them

– in person (at the time of the interview)– in writing (mail within 24 hrs)

Ask for business cards from each person you met with.

Write down pertinent details (what you learned), impressions and unresolved issues immediately when you get into your car

Page 40: Acing the Interview: Landing the Job You Want

The Thank You Letter: If your interested in the position

First paragraph: express appreciation for the opportunity to meet with them

2nd paragraph: Reiterate interest in the position and why you think it would be a good fit.

3rd paragraph: Promise to call in a few days to see if the group has reached a decision and/or to see what the next steps will be.

Include your contact information in the letter.

Page 41: Acing the Interview: Landing the Job You Want

What if you DON’T WANT the Job?

Write a thank you letter expressing appreciation for their time.

If you know the opportunity wasn’t right for you, let them know as soon as possible (You don’t need to go into details why.)

Try to make a decision within 2 weeks.

Page 42: Acing the Interview: Landing the Job You Want

Phases of closing the deal: Phase 1: Find out the group’s needs & expectations Phase 2: Match these needs & expectations with

your willingness & abilities to meet the

needs Phase 3: See what the group is able to offer Phase 4: Negotiate the offer to the best of your

ability Phase 5: Evaluate the final offer to see if it fits your

short & long term goals. Decide to accept,

reject or re-negotiate.

Page 43: Acing the Interview: Landing the Job You Want

Final Instructions: If you don’t find a job by June 30th, don’t panic

(because you may be even more marketable after that………)

If you get a job you HATE, you can always CHANGE (and most physicians DO)

Don’t forget to have FUN (because this is what you’ve been working for……)

Page 44: Acing the Interview: Landing the Job You Want

Questions?????