Achieving Visibility and Insight Across OpenStack Projects

Stefano Maffulli, OpenStack Foundation, Community ManagerSanjiva Nath, zAgile, CEO and Founder

Agenda‣ OpenStack Integration Pilot Overview (10 minutes) ‣ Demo of Pilot, Powered by Wikidsmart (10

minutes)‣ More About zAgile and Wikidsmart (10 minutes)‣ Potential Next Steps (5 minutes)‣ Q&A (10 minutes)

Silos of Content and Concepts

LaunchPad

GitHub

GUI

Data Store (File Structure /Repository)

Concepts,Features,Logic, etc.

•Project•Users• Issue/Task

•Users•Code•Version

•Users•Pages

Email Lists

Social

Tools Collaboration

IRC

•General •Developer•Documentation•Community•Operators

Jenkins

•Component•Build•Version•License

Gerrit

•Reviewer•Comment•Commit•Files

Requirements & Issues

Version Control

Code Review

ContinuousIntegrationWiki

‣ General lack of integration amongst Projects’ content‣ Interoperability, Traceability, Faceted search ‣ Project leaders: dashboard of status for milestones,

activity of contributors, translations, documentation, bugs, etc.

‣ OpenStack community management:‣ Lack of integration/traceability/reconciliation/visibility

‣ Community member collaboration with OpenStack:‣ No consistency/interoperability of internal content with

that of the OpenStack community‣ Community members want to harvest community-

generated knowledgebase for their own customers more efficiently, integrate this info with internal knowledgebase

Current Integration Challenges

Pilot Results: Architecture

Sample Questions to Answer‣ Pilot

‣ Who are the most and least active users?‣ What is the trend of bugs fixed over time?‣ Which company has been active with specific project

parts?‣ Beyond the Pilot

‣ Show public information combined in a cohesive way with my private information and enable interoperability of content amongst tools and applications

‣ How much did this company pay, and what is that with respect to the cost of the feature?  their contribution?  their participation?

‣ Show accountability of the community in terms of cost and value

OpenStackContent

CiscoContent

HPContent

NebulaContent

RackSpaceContent

Overlapping Community and Corporate Content

• Faceted Search: – Finding precise information, quickly and easily

• Follow the life of a patch:– Git -> Bug tracker -> Person -> Company– What else is the company/person working on? – What were they doing in the past?

• Bug report: – What person in which company filed it?– See the discussions, the patch, who authored it?

Wikidsmart Demo

8

How Wikidsmart Works

9

OpenStack Pilot Architecture Review

A Wikidsmart, Coherent Information System

Social

Wikidsmart Context Server’s Knowledge Model

Social

Other (CRM Help Desk, etc.)

GUI

Data Store

DomainConcepts,Features,Logic, etc.

11

Software Engineering: Concepts, Processes, People

IRC

Tools Collaboration

Email Lists

More about zAgileand Wikidsmart

12

• Mission: Integrate Teams, Tools, Processes, and Knowledge– First targeting Application Lifecycle Management / Software Engineering– Platform extensible to any domain and applications

• Founded: 2006 in San Francisco, launched v1.0 in 2009

zAgile Corporate Overview

• Press Coverage

• Selected Customers

• Partners

Technology Services

132008-2012 Proprietary and Confidential, zAgile, Inc.

• Instant Integration• No development required, integrations are pre-built• Each connector instantly integrates all tools and applications

• Smart Solutions• Cohesion of content flow between tools and apps• New, template-based, composite applications

• Insightful Information• Easily find content with faceted, precision search• Lineage/Traceability: Traverse tangential artifacts/concepts• Dashboards & reports bridge content between tools and teams

• Future-Proof Platform • Open Source, Open Standards, Any Tools and Applications

Wikidsmart Platform Benefits

142008-2012 Proprietary and Confidential, zAgile, Inc.

Potential Next Steps

Recap: Sample Questions to Answer‣ Pilot

‣ Who are the most and least active users?‣ What is the trend of bugs fixed over time?‣ Which company has been active with specific project

parts?‣ Beyond the Pilot

‣ Show public information combined in a cohesive way with my private information and enable interoperability of content amongst tools and applications

‣ How much did this company pay, and what is that with respect to the cost of the feature?  their contribution?  their participation?

‣ Show accountability of the community in terms of cost and value

OpenStack Can Offer Value-Added Integration

‣ Public Portal (Everyone)‣ Wikidsmart integration, search, and dashboards

offered either as Free or Subscription‣ Private Portal (Corporate Members)

‣ Wikidsmart integration, search, and dashboards offered as a Subscription

‣ Bridges internal corporate content with OpenStack community sites

OpenStack Can Offer Value-Added Integration

‣ See OpenStack Blog for links‣ Recorded webinar‣ Social Media and Community: LinkedIn, Twitter,

Mailing Lists, etc.‣ Survey (3 checkbox questions, 1 comment box)

http://svy.mk/PCzRVW‣ Now: Q&A

‣ Stefano Maffulli: stefano@openstack.org‣ Sanjiva Nath: snath@zagile.com