achieving sustainable innovation
TRANSCRIPT
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A C H I E V I N G S U S T A I N A B L E I N N O V A T I O N
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Driving Factors
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Changing Workforce
Artificial Intelligence
Information Age
New Priorities
Freelancers
Millennials
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Millennials in the WorkplaceBy 2020 nearly 50% of the workforce will be millennials
By 2025 nearly 75% of the workforce will be millennials
89% of Millennials prefer to choose when they work rather than a 9-to-5 position.
56% of Millennials won’t accept jobs from companies that ban social media.
45% of Millennials will choose workplace flexibility over pay.
Average tenure for Millennials is 2 years
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Transparency
Participation
Collaboration
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Pew Research Center
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Pew Research Center
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Expectations
Resources
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TECHNOLOGY
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Now What?
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W H A T D O E S S U S T A I N A B L E I N N O V A T I O N L O O K L I K E ?
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Sustainable Innovation
Environment Framework
PersistenceAdvocacy
CultureTechnology
Organic InnovationSystematic Innovation
Resources
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E N V I R O N M E N T
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R A I N F O R E S T
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D E S E R T
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I N N O V A T I O N P A C T
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P E R S I S T E N C E
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“Nothing in this world can take the place of persistence. Talent will not; nothing is
more common than unsuccessful men with talent. Genius will not; unrewarded
genius is almost a proverb. Education will not; the
world is full of educated derelicts. Persistence and determination alone are
omnipotent.”
-Calvin Coolidge
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A D V O C A C Y
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Innovation Pulse
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INNOVATION ADVOCATES
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Training is Often the Missing Puzzle Piece Between a Problem and a Solution
Training
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Connect and Communicate
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Remove RoadblocksPolicies
Procedures
Personnel
Resources
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Execute and Manage
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C U L T U R E
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People Innovate
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People Innovate
Strong Relationships and Trust
Pursuing Strengths and Passions
Asking Questions and Dialog
Training and Development
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People Innovate
Strong Relationships and Trust
Pursuing Strengths and Passions
Asking Questions and Dialog
Training and Development
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Trust is a Two-Way Street
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Leadership: Common Trust Killers• Hiding or Not Owning Mistakes
• Talking Behind a Person’s Back or Gossiping
• Withholding Information or Lack of Transparency
• Micro-Managing or Not Delegating Appropriately
• Constantly Changing Your Mind or Sending Mixed Messages
• Shutting Down Ideas or Taking Credit for Others’ Work
• Shooting the Messenger
• Throwing Others Under the Bus
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Want to Build Trust??? Do the Opposite!
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Leadership: Common Trust Builders• Own Mistakes and Forgive Other’s Mistakes
• Don’t Talk Behind a Person’s Back or Gossip
• Be Open with Information and Transparent
• Delegate Appropriately and Don’t Micro-Manage
• Be Decisive and Communicate Clearly
• Be Open to Ideas and Give Credit Lavishly
• Thank the Messenger and Be Appreciative
• Be the Scapegoat and Take Accountability
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“We judge ourselves by our intentions and others by their behavior.”
“As long as there are human beings
brought together for a common
cause, leaders can choose to set any
kind of culture they want.”
The Speed of Trust Leaders Eat Last
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Break Out of the Silo Mentality
Come Together for a Common Cause
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People Innovate
Strong Relationships and Trust
Pursuing Strengths and Passions
Asking Questions and Dialog
Training and Development
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Passion Motivation Fulfillment Results
Focus on Passion and Strengths
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People Innovate
Strong Relationships and Trust
Pursuing Strengths and Passions
Asking Questions and Dialog
Training and Development
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Encourage Dialog
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Curiosity Cultivates Creativity
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People Innovate
Strong Relationships and Trust
Pursuing Strengths and Passions
Asking Questions and Dialog
Training and Development
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Provide Training
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Online
Learning
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OrganizationalStructure
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Problems with aTraditional Organizational Structure
Lack of Focus on Creative Work
Too Much Time Spenton Managing
Politics and Bureaucracy
Inability to Adapt toChanging Circumstances
Unbalanced Workload
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Is there another way?
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Intelligent Designvs.
Evolutionary Design
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New Organizational Structure for Government?
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Roles vs. Job Descriptions
Circles vs. Departments
Governance vs. Bureaucracy
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T E C H N O L O G Y
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Embrace Technology
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Growth in Civic Tech
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Mobile Technology
Internet of Things
Cloud
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CROWD-FUNDED TECHNOLOGY
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Environment
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F R A M E W O R K
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ORGANIC INNOVATION
SYSTEMATIC INNOVATION
RESOURCES
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Define Goals
Challenge Question Ideate Implement Learn
Systematic Innovation
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Strategic Goals
OPEN / CROWD DISCOVERY
IDENTIFY INNOVATION GOALS
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Create a Challenge Question
Align With Goals
Address Pain-Point
Don’t Use Numbers
Maintain Vagueness
Focus on Root
Causes
Request Required
InformationPersonalize
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AUDIENCE
InternalExternal
Employee MoralFinancialsTechnologyBusiness ProcessesPolicies and ProceduresOperational Improvements
Sense of CommunityBusiness Success
Quality of LifePublic Policy
Citizen EngagementTrust in Government
Who are you targeting?
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Ideation System Overview
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I N N O V A T I O N P R O G R A M S
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Challenge Question
Innovation Program ProcessOrganizational
Goal
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OPEN INNOVATION
PROCESS
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OPEN INNOVATION
PROCESS
CROWD VALIDATION
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OPEN INNOVATION
PROCESS
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OPEN INNOVATION
PROCESS
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OPEN INNOVATION
PROCESS
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OPEN INNOVATION
PROCESS
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ORGANIC INNOVATION
Hypothesize Test Discover/Learn Repeat
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Inception Ideate Improve Investigate Iterate Infiltrate
Adobe Kickbox
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Innovation Time
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Create a Connected Workplace
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Resources• Innovation Time• Tools & Equipment• Innovation Budget
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FUNDING INNOVATION
Operations
Discretionary Fund
Other Funding Sources
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S U S T A I N A B L EI N N O V A T I O N S T R A T E G Y
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Connecting the Dots
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Goals Pain-Points Advocacy
Ideation System Budget Maintenance
INNOVATION STRATEGY CORE COMPONENTS
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Innovation Programs Process Evaluations
Policy Reviews
INNOVATION STRATEGY WORKING DOCUMENTS
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S T A R TW H E R E T O
Flickr: Sweetie187
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T A K E T H E I N N O V A T I O N P A C TW H E R E T O S T A R T
Commit to Innovation!
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B U I L D A N I N N O V A T I O N S T R A T E G YW H E R E T O S T A R T
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