achieving continuous improvement through service-based

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Achieving Continuous Improvement through Service-Based Programs versus Technology Projects Barry M. Pelletteri Senior Client Executive – Transportation Practice

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Page 1: Achieving Continuous Improvement through Service-Based

Achieving Continuous Improvement through Service-Based Programs versus Technology Projects

Barry M. PelletteriSenior Client Executive – Transportation Practice

Page 2: Achieving Continuous Improvement through Service-Based

Today’sObjective

“To provide you with a brief review of the changing technology landscape and illustrate to you how industry service providers are partnering and investing to bring new and exciting service-based offers to the transportation marketplace”.

“These offers package the talent, technology and sustainability necessary to pave the way for innovation and continuous improvement in a controlled, affordable and risk aware manner.”

Achieving Continuous Improvement through Service-Based Programs versus Technology Projects

Page 3: Achieving Continuous Improvement through Service-Based

PresentationAgenda

Changing Vocabulary in Technology

New Data Challenge

“Things versus Transactions”

Growth of Software

Components –“The New IP”

What Service Providers are

doing to Create Exciting New

Offers

Why Service-Based

Programs versus

Traditional Projects

“Investment Objective” -Continuous

Learning and Improvement

Achieving Continuous Improvement through Service-Based Programs versus Technology Projects

Page 4: Achieving Continuous Improvement through Service-Based

Changing Vocabulary in Technology

Analytics and Machine Learning

Algorithms and Algorithmic Design

Advanced Mathematics

Open Source Components

Data Science

JavaC++

C PHP

Objective-C

Python

C#

SQL

JavaScript

Ruby

Software Languages and Tools

Emerging Data Technologies

PIGHive

Cloud services

SkyTree WibiData

PLATFORAMapReduce

Hadoop

NoSQL

Page 5: Achieving Continuous Improvement through Service-Based

Data Challenge“Things versus Transactions”

Page 6: Achieving Continuous Improvement through Service-Based

Data Challenge“Things versus Transactions”

Page 7: Achieving Continuous Improvement through Service-Based

Your Data should be a Balance Sheet Asset

Sensor Proliferation – in Transportation includes Weather, Roadway Temp, Location, Volume, Occupancy, Speed, Probe and Point

Exponential Data Volume Expansion can be a Challenge

Data Type Expansion is Driving Real Complexity

Non-Transactional Data require unique (Aggregation Formulas and Algorithms)

Data Challenge“Things versus Transactions”

Page 8: Achieving Continuous Improvement through Service-Based

Growth of Software Components “Open Source – The New IP”

• Service Providers are assembling open source components into new and exciting service-based offerings at an accelerated pace

Speed

• Driving innovation at this enhanced pace requires optimizing how a company creates, deploys & uses software assets. Service Providers have realized the promise of the new open source: (higher quality, greater reliability, more flexibility and lower cost).

Innovation

• Open Source is one of the Building Blocks used to assemble a portfolio of software-based IP essential in providing service-based offers to the market.

Building Blocks

Page 9: Achieving Continuous Improvement through Service-Based

What Service Providers are doing to Create Exciting New Offers

Your Benefits

• Partnering, Investing and Packaging Powerful New Service Offers• Offers contain (Software, Data Services, Talent, Education and Process)• They are not delivering traditional “Technology Projects”• The new beginning is a Proof of Concept to assess value and fit• Use short cycles with understandable and measurable deliverables for each

step• Emphasize discovery and learning for all participants during each cycle• Some Services evolve quickly – Others are part of a longer evolving Program• Value Proposition allows for usability and value capture at each step in the

program • Ensure all results are applied to the customers Business Model with a real

ROI

Page 10: Achieving Continuous Improvement through Service-Based

Why Service-Based Programs Versus Traditional Projects

Requirements -Evolve over time not all

upfront Documentation

Get started with low to no-

cost RFI-POC not a one

thousand page RFP

A Program with built in space for learning

within multiple delivery cycles

Flexible Cycles (Start, Learn, Deliver Apply,

Measure, Stop, Continue)

Real ROI – early and often - in manageable

and measurable pieces

Investment Objective –

“Continuous Learning and

Improvement”

Shared Learning

with Control over Pace

Balanced Investment

and Risk

Discovery

New Technology

Talent

Service-Based Programs provide a framework to gain bundled access to:

Delivery Services

Page 11: Achieving Continuous Improvement through Service-Based

“Investment Objective”Continuous Learning and Improvement

YOU can Capitalize on the trend!

YOU can Launch Low Risk Continuous Improvement Programs!YOU can gain Access to the New Technology vocabulary in a low risk manner to introduce sustainable innovation to organizations of all sizes in a cost effective manner!

You can benefit from this trend by asking the right

questions to your Technology Service

Partners

• Short Cycles• Low to No-Cost Results-Based POC’s• Small Teams• Non-Invasive Work• Controlled-Measureable Results• Ability to Control the Pace (Start, Stop, Continue)

Control

• Service-Oriented Business Partners are building and expanding their IP in ways never seen before. • New Service offerings that bring together people, technology and mathematics, open source

software and advanced algorithms are the result of these investments.

Service Offerings

Page 12: Achieving Continuous Improvement through Service-Based

Few things toRemember

Continuous Learning and Improvement are possible – just make sure to start with a powerful RFI-POC approach that can yield real results for your organization

Partner with Service Providers that are using their IP and talent pool to create exciting offerings using the New Technology Vocabulary

Achieving Continuous Improvement through Service-Based Programs versus Technology Projects

“Investment Objective” – Continuous Learning and Improvement

Page 13: Achieving Continuous Improvement through Service-Based

Barry M. PelletteriSenior Client Executive – Transportation [email protected] • 239.316.0903

thank you.