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ACHIEVING ACCA APPROVED LEARNING PARTNER (GOLD STATUS): THE ROLES AND RESPONSIBILITIES OF MAJOR STAKEHOLDERS A paper presented by Ayodele Samuel Olatiregun

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Page 1: Achieving acca approved learning partner (gold status

ACHIEVING ACCA APPROVED LEARNING PARTNER (GOLD STATUS): THE ROLES AND RESPONSIBILITIES OF MAJOR STAKEHOLDERS

A paper presented by Ayodele Samuel Olatiregun

Page 2: Achieving acca approved learning partner (gold status

Paper Outline Introduction How to Achieve ALP (Gold Status) Assessment Criteria and Performance

Targets And Roles and Responsibilities of Stakeholders

Where are we now? Where can we be? Conclusion

Page 3: Achieving acca approved learning partner (gold status

Introduction

As you might have heard or read in our Monthly Newsletter in the month of June 2009, the ACCA Nigeria Office visited Collective College of Accountancy in the month of May 2009.

This visit was as a result of the College becoming the first and only subscriber to the ACCA Tuition Provider Database in Ibadan

The College plans to achieve Approved Learning Partner (Gold Status) in year 2010

Page 4: Achieving acca approved learning partner (gold status

Introduction

The College plans to achieve Approved Learning Partner (Platinum Status) in year 2012

In the first paper it was stated that our stakeholders can influence the mission on our hands positively, if only all hands are on deck.

The College cannot achieve Approved Learning Partner (Gold Status) in year 2010, without its stakeholders understanding some of their roles and responsibilities

Page 5: Achieving acca approved learning partner (gold status

How to Achieve ALP (Gold Status) In order to achieve approved learning partner (Gold

status) there are 32 performance targets to meet based on 16 Assessment elements, set by the ACCA.

In order to achieve approved learning partner (Platinum status), there are additional 14 performance targets to meet based on the same16 Assessment elements (i.e. in addition to Gold Status Requirements)

The management of the College, having assessed our resources and competences, strongly believes that we can meet the approval requirements as stated.

Our mindset is to involve all stakeholders in our strategic direction, scope and development.

Page 6: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Attendance / participation andretention

1.1 (a) An attendance policy is in place and action is taken wherestudents persistently fail to attend class

YES Dec. 2008

Whose Role and Responsibility?

Staff, Lecturers, Students

Part 1 – Institute Management

Page 7: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Attendance / participation andretention

1.2 Student retention figures are documented and reviewed,and the reason for student losses is investigated.

NO To be achieved in Dec. 2009

Whose Role and Responsibility?

Staff, Lecturers, Students

Part 1 – Institute Management

Page 8: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Complaints procedure

1.3 A formal, transparent complaints procedure or charter isin place and available to students. Complaints receivedare investigated thoroughly and promptly, and acted onaccordingly.

YES Dec. 2008

Whose Role and Responsibility?

Management, Students, Staff, Lecturers,

Part 1 – Institute Management

Page 9: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Premises and facilities

1.4(a) Permanent premises for administration and the majority oftuition

YES Dec. 2007

Whose Role and Responsibility?

Shareholders

Part 1 – Institute Management

Page 10: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Premises and facilities

1.5 Premises are comfortable and create an atmosphere thatis conducive to study

NO To be achieved in Dec. 2009

Whose Role and Responsibility?

Shareholders, Management, Staff

Part 1 – Institute Management

Page 11: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Premises and facilities

1.6 Lecture rooms are of an appropriate size for the number ofstudents in a class

YES DEC. 2008

Whose Role and Responsibility?

Management

Part 1 – Institute Management

Page 12: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Premises and facilities

1.7(a) Premises and facilities are appropriate for the types ofcourses offered and their mode of delivery

YES DEC. 2008

Whose Role and Responsibility?

Management

Part 1 – Institute Management

Page 13: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Premises and facilities

1.8 Students and tutors have access to modern IT equipment,including web access

NO To be achieved in Jun. 2010

Whose Role and Responsibility?

Shareholders, Management

Part 1 – Institute Management

Page 14: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Terms and conditions

1.10 All students are issued with the institutions terms andconditions of enrolment, including refund and defermentpolicies

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff

Part 1 – Institute Management

Page 15: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Tutor absence/coursecancellation

1.11 Appropriate measures in place to minimise disruption tostudents in the event of tutor absence / unavailability.

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 1 – Institute Management

Page 16: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Tutor absence/coursecancellation

1.12 Course cancellations occur only in circumstances beyondthe tuition provider’s control, and students are advisedupon enrolment of any factors which may prevent thecourse from running

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 1 – Institute Management

Page 17: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Tutor absence/coursecancellation

1.13 Procedures are in place to ensure that students are givenas much notice as possible in the event that a course orother scheduled activity is cancelled

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff

Part 1 – Institute Management

Page 18: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Financial viability 1.14 Tuition provider is financially viable.

No To be achieved in Dec. 2010

Whose Role and Responsibility?

Management

Part 1 – Institute Management

Page 19: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Tutors 2.1Tutors are knowledgeable and experienced in their chosenfield and hold qualifications appropriate to the subjectsthey teach

Yes Dec. 2007

Whose Role and Responsibility?

Management, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 20: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Tutors 2.2 Tutors have access to relevant teaching reference materiale.g. study guides, past papers and articles

Yes Dec. 2008

Whose Role and Responsibility?

Management, Lecturers, Staff

Part 2 – ACCA Course Management & Delivery

Page 21: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Student feedback 2.3 Student feedback on tuition provider performance isactively sought, reviewed and acted upon whereAppropriate

Yes Jun. 2008

Whose Role and Responsibility?

Management, Lecturers, Staff

Part 2 – ACCA Course Management & Delivery

Page 22: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Student feedback 2.4(a) Student feedback questionnaires include questions onadministration, facilities, tutor performance and coursecontent

Yes Dec. 2007

Whose Role and Responsibility?

Management, Staff

Part 2 – ACCA Course Management & Delivery

Page 23: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Student feedback 2.5 A minimum of 70% of all student feedback questionnairesare returned.

Yes Jun. 2009

Whose Role and Responsibility?

Management, Staff

Part 2 – ACCA Course Management & Delivery

Page 24: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Teaching / study programme

2.6 (a) A structured teaching progamme is in place andcommunicated to students.

No To be achieved in Jun. 2010

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 25: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Teaching / study programme

2.7 (a) Homework assignments set, reviewed and returned withconstructive comments around content and style within aspecified turnaround time.

No To be achieved in Jun. 2010

Whose Role and Responsibility?

Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 26: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Teaching / study programme

2.8 (a) Mock examinations and timed practice tests set, reviewedand returned with constructive criticism around contentand style within a specified turnaround time

Yes Jun. 2009

Whose Role and Responsibility?

Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 27: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Support materials 2.9 Students are provided with a course handbook whichincludes up to date essential information on the institution,the course, and ACCA

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 28: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Support materials 2.11 The format of programmes of study is consistent acrosspapers.

No To be achieved in Jun. 2010

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 29: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Tutor contact details

2.12 Students are provided with the contact details of all theirtutors and are able to access an ACCA course leader orcourse tutor during office hours.

Yes Jun. 2008

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 30: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Student support and advice

2.13 Students are offered advice on study options as well asACCA progression rules, exam entry and exemptions.

Yes Jun. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 31: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Student support and advice

2.14 Staff are fully aware of the practical experiencerequirements (PER) for membership and are able toprovide students with support and guidance in achievingthem.

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 32: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Student support and advice

2.15 Students are offered advice on the most appropriate studymaterial for their course

Yes Jun. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 33: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Student support and advice

2.16 (a) Tutorial support on technical course content is available toStudents

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 34: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Administration staff 2.18 Customer-facing administrative staff are appropriatelytrained to respond to queries about ACCA qualificationsand tuition provider procedures

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff

Part 2 – ACCA Course Management & Delivery

Page 35: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Course review meetings

2.19 Course review meetings are held after each examinationsession to review:i. course structure and deliveryii. student performance, retention andfeedback.

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 36: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Reports to sponsor 2.20 Reports on student progress are supplied to sponsorson request

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff, Lecturers

Part 2 – ACCA Course Management & Delivery

Page 37: Achieving acca approved learning partner (gold status

Assessment Criteria and Performance Targets to achieve Gold Status

Assessment Element

Performance Target Achieved? (Yes or No)

If Yes, Exam Session Achieved

Promotional material

2.21 Promotional material contains accurate informationregarding ACCA and up to date ACCA Connect contactdetails.

No To be achieved in Dec. 2009

Whose Role and Responsibility?

Management, Staff

Part 2 – ACCA Course Management & Delivery

Page 38: Achieving acca approved learning partner (gold status

Where are we now? June 2009 As you can observe we have already

achieved 15 out of the 32 performance targets that would enable us to achieve ALP Gold Status.

CCA as at 30 June 2009 Gold Status

47%

100%

Measuring our achievement against ACCA ALP Gold

Status requirements% target met

Page 39: Achieving acca approved learning partner (gold status

Where can we be? December 2009

We hope to have achieved 28 out of the 32 performance targets that would enable us to achieve ALP Gold Status, by December 2009. This translates to 88% of 100%.

CCA as at 31 December 2009 Gold Status

88%

100%

Measuring our achievement against ACCA ALP Gold

Status requirements% target met

Page 40: Achieving acca approved learning partner (gold status

Where can we be? June2010 Based on our projections and drive, we

hope to achieve100% of the targets by June 2010

CCA as at 30 June 2010 Gold Status

100% 100%

Measuring our achievement against ACCA ALP Gold Status

requirements% target met

Page 41: Achieving acca approved learning partner (gold status

Conclusion Based on our projections and drive, we

shall be submitting our formal application to the ACCA for a final approval visit and accreditation by the end of June 2010.

That is our vision, and with God we believe ALL THINGS ARE POSSIBLE

Page 42: Achieving acca approved learning partner (gold status

THANK YOU AND GOD BLESS

Any Questions?