Corporate office:

5608 Eastgate Drive

San Diego, CA 92121

(800) 617-6171

Phoenix (96): (602) 269-3534

Kent (43): (253) 872-6292

San Jose (75): (408) 287-7575

Long Beach (25): (310) 632-2800

San Diego (62): (858) 677-5500

Kyle (66): (512) 268-5115

Elgin (64): (847) 836-5200

Upper Marlboro (15):

(301) 867-0400

Orlando (08): (407) 855-9922

Ace Repair: 858-455-5505

www.acerelocation.com

Ace Re lo cat ion Sys tems, I n c .A ce Re lo cat ion Sys tems, I n c .

To earn and maintain customer loyalty by consistently delivering the highest quality experience at every level

and every interaction. We will accomplish this with a companywide commitment to top tier service, systems

and products.

Photo credit: Tim Simons Shot from the Pacific Crest Trail looking down at westbound I-80 near the Donner Pass rest area. The haze is smoke from the Rim Fire near

Yosemite.

TOP NEWS:

Smooth Operator Award:

Anthony Blackwell (Ace-15)

First driver to turn in his 60 Day Inspection on 8/15

Thanks Tony

Driver Highlights: Safe Driving Awards:

Dwayne Gose (Ace-62) 650,000 Miles

William Hutchison (Ace-15) 350,000 Miles

Mauricio Toro (Ace-15) 250,000 Miles

James Rooney (Ace-64) 250,000 Miles

Matt Anderson (Ace-08) 250,000 Miles

Luis Nivelo (Ace-25) 200,000 Miles

Fred Sarrach (Ace-25) 100,000 Miles

Steve Bedard (Ace-75) 75,000 Miles

Congratulations! Keep up the Safe Driving!

Driver Highlights: Gift Awards:

Brian Taylor (Ace-08) 150,000 Miles and Engraved

Pen Set

Keith Corwin (Ace-62) 150,000 Miles and Engraved

Pen Set

Steve Bedard (Ace-75) 75,000 Miles and Engraved

Pen Set

Congratulations! Enjoy your Reward!

ROOM FOR IMPROVEMENT NEWS:

Rule 4 Administration Fees:

Brakes-$40.00

Delinquent Log Charges-$325.00

REMINDER: During the last Van Operator Audit we had 100 drivers with a total of 378 violations for the new HOS regulation that requires you to

take a 30 minute break (off duty or sleeper berth) after being on duty for 8 hours before you can

drive again. For those having trouble understand-ing the regulation, please call me or Sam. At 5

points per violation, these add up in a hurry.

FROM UNCLE CHUCK’S CORNER

pACE Setter Ace Re l o ca t io n

Sy s te m s, I n c . Volume 63 September, 2013

Brian has been in the industry for 25 years,

ever since he began as a helper for a small

moving company. He started working for

Ace is 2010 after gaining experience at

several other relocation companies.

His hometown is Pflugerville, TX, a small

town outside of Austin. When he’s there,

Brian enjoys spending time with his fami-

ly, especially his 20-year-old son who

used to join Brian on the trucks.

Brian’s favorite activity while on the road is

stopping in Phoenix and playing golf with

our very own Abel Cruz! In addition to Ari-

zona, Brian enjoys seeing all the states he

drives through throughout the seasons.

Brian enjoys working as a PVO for Ace be-

cause he feels that Ace is a great company

with management and dispatch teams that

really care about their PVOs. He enjoys

meeting new customers and seeing them

happy after a move has gone well. Brian

believes his best quality when it comes to

customer service is treating every customer

with respect and as if they are VIPs.

Bill Tharp, GM at 96, said of Brian: “Brian

Tumlinson is a tremendous asset for ACE

Phoenix and I appreciate the way that he

represents ACE in all aspects of his respon-

sibilities as an Owner Operator. I can rest

easy when Brain has accepted an order that

the customer will be treated with respect and

pleased with ACE.”

Thanks for all the great work, Brian!

Behind the Wheel ~ Headlights on Brian Tumlinson

The Atlas Van Lines Inventory Application is available to our Professional Van Operators Make your customers happy, make your life easier, reduce the use of paper. Bill of Ladings, Inventories, Packing Service Reports, etc. can now be done electroni-

cally. Signatures and Headings are automatic. Atlas Qualified Drivers, you will need the following: I-Pad 2 or newer, I-Pad Mini, or I Phone 4 or newer. -Socket Mobile 1D Bluetooth Cordless Scanner (optional) -(Amazon.com) Access to wifi or broadband Atlas Net Access (Contact Chris Meyer @ Ace Corporate office) Atlas Academy Access

I-Tunes Account ( itunes.com)

Atlas is planning on making “paperless inventories” mandatory by Summer of 2014. Why

not get on board now? These devices will $ave you time and make you money.

Main Street ~ VP of Operations, Dan Lammers

Brian Tumlinson, Ace 96

pACE SetterpACE Setter

In this issue:

Behind the Wheel 1

Message from Dan 1

Main Street 1

Open Road 2

Check Point 2

Truck Stop 2

Frontage Road 3

Safety Scene 3

Uncle Chuck’s Corner 4

Message from Dan Lammers

Are you still wondering about

CSA and how it affects you? Do

you feel like you still have more

to learn about maximizing fuel

mileage? Avoiding inspec-

tions? Avoiding accidents? Post

Accident Protocol? Maintenance

Tips? Pre-Trips expectations?

Electronic Logs? Information on

the latest in Safety and trucking

operations? There are even tricks

for “Old Dogs” to learn.

If so, you need to take advantage

of Ace Relocation Systems On-

Line training subscription called

“Infinity”. All you need is an

internet connection and a log-on

with password and you are “On

the Road to being a better Van

Operator”. Ask Becky Won-

drash, bwon-

drash@acerelocation.com, or

call at extension 1020 for assis-

tance.

If you have already taken ad-

vantage of this program, spread

the word to your fellow PVOs at

Ace.

pACE Setter Page 2

Open Road ~ Rave customer reviews!

(Gose). He was the epito-

me of professionalism.

He and his teammate

packed my belongings

very well, better than an-

ything I could have done.

All in all I was more than

satisfied with Dwayne

and would definitely hire

Atlas again for moving

services.

HQ677150: Rocky

Errichetto, Dennis He-

nault, and Craig Newton

did an outstanding job!

Very professional and

courteous! Respected my

property and protected

our home. This is the best

service I’ve had after 8

moves in the military!

Thank you.

HQ861650: Glenn Pear-

son’ s thoughtfulness and

sincere concern had a

very calming effect on

me and I so appreciate it.

Milt and I cannot express

enough thanks to Glenn

and Ace Relocation for

their excellent service

and dedication in provid-

ing us with exemplary

service.

HQ899300: The operator

Freddie (Schmidt) and

the guys working with

him were GREAT. Re-

spectful, careful and pro-

fessional.

HQ861650: We can't say

enough about the won-

derful staff packers and

drivers (Torrez Nunn).

Our questions and con-

cerns were addressed and

resolved. We will highly

recommend Ace Reloca-

tion’s services to every-

one. The move couldn't

have been better. We

thank them for being

there for us.

HQ844360: The van op-

erator (Gene Ziegler)

was very professional as

well and I felt as though

he had my belongings in

his best interest at all

times.

HQ817610: Thomas

(Cook) was awesome.

Very friendly, helpful

and knowledgeable.

HQ778130: I was very

pleased with Dwayne

The next major vehicle inspection is due October 15, 2013.

Inspections must be completed on an Atlas Van Lines inspection form.

Inspections must be completed at an Atlas approved shop or have a level 1

C.V.S.A. state inspection and have been issued stickers per unit. (Atlas will ac-

cept any of these inspections completed after August 15, 2013, for the October

inspection.)

A Vehicle Maintenance Log must be completed and submitted on each unit for the inspection to be valid.

Inspection forms can be found in the back of your log book or from any Ace branch office.

Please forward all completed inspections directly to Ace Safety, attention Chuck.

If you have any questions please call Chuck Lance at Ace Safety.

“Your employees are a

credit to your company

and should be com-

mended for the way they

represent the absolute

right way to conduct

business.”

-Ace customer

Checkpoint ~ Atlas Vehicle Inspections Due

Truck Stop ~ Reminder About Totes, Kathy Fleming Please paper wrap and then tape your totes. DO NOT place tape directly onto the tote itself. Also, check con-

tents inside and repack if necessary. Wrap, tape and inventory as CP. It is very important to inventory what is

inside as opposed to writing “misc” on your inventory sheet. This will save on Claims and missing item issues

later on.

Any Military questions, please call Kathy directly at 858-410-2424.

Page 3 Volume 63

Frontage Road ~ Jeremy Day and the team at 62

Really? Labor Day already? What a summer and thankfully it ap-

pears to be extending into September! Ace 62 has been busy like the

rest of the company and while we have a few scars to show, we suc-

cessfully navigated through one of the toughest peak seasons in

memory.

On the local/CA side, our contractor base is as good as it gets. Said

Azzaloualidine, Dan Acheson, TDT Trucking (Tony Casco), Jose

Uribe and Zeller Trucking. These guys have done an outstanding

job all year and are true professionals who stepped up during a ro-

bust summer. I also want to acknowledge Dan Havey who has logged

more Canadian time than I am sure he would like, but is always game to

make it happen and happen with outstanding results. And due to all of the successes of all of our van operators

and the top notch scores they are producing, 62 picked up another Milt Hill for 2012/2013 – a feat that every

member of the staff at 62 can be very proud of. The Milt Hill is more than just doing your job – it is doing it at

the highest level.

On the sales side, all of our folks are having record years. Carrie Corless is booking like crazy, Ronnette broke

the 100 move ceiling last month for GSA, Kevin and Ming are on pace to have their best years yet and Lindsey

is consistently booking commercial business. All of them understand that they are only as good as the drivers,

helpers, and crew who make it happen and they asked me to send a thank you from them to the teams making it

happen.

We added a new face earlier this summer that I am sure most of you have spoken to and that is our west coast

Receptionist, Carol Smith. Carol has done a wonderful job handling what is a truly busy desk and getting all

the calls routed correctly and always with a smile – welcome to the team, Carol.

That’s it from Sunny San Diego!

The deadline to file the new 2290 Federal Heavy

Highway Use Tax without penalties is August 31,

2013.

Federal Heavy Highway Use Tax applies to all

vehicles with a taxable gross weight of 55,000

LBS.

The tax period is from July 1, 2013 thru June 30,

2014.

Proof of payment is required to register your ve-

hicle in any state.

A clear copy of the IRS stamped “Schedule 1”

must be sent to Ace Safety Attn. Becky or Sam

Pay on-line or on the current form 2290 (Rev.

July 2013) – obtainable at any IRS office

Use your Employer Identification Number

(FEIN) – cannot use Social Security #

Pay tax based on the license gross weight on your

cab card

Record your full Vehicle Identification Number

(VIN #) on Schedule 1 and check for accuracy

Include check or money order for appropriate fee

due (Full payment is required)

If you have any question please call Sam at Ace

Safety.

Safety Scene~ Deadline for Filing Form 2290 – Federal Highway Use Tax, Sam Milazzo

The team at Ace 62