ace 2016 cracking the code to professional product education · cracking the code to professional...

Cracking the Code to

Professional Product Education

ACE 2016

Copyright © 2016 Allscripts Healthcare Solutions, Inc. 2

Help You De-Code Professional Product Education


Amanda Turner

Manager, Professional Education Development

[email protected]


What Does It All Mean?

eLearning

Instructor-Led

Training

ClientConnect

VILT

ILT

i-Learn

Allscripts

Learning

Center (ALC)

E&OEducation &

Optimization

Allscripts

Central


“Learning is in

the eye of the

mind”-French Proverb

Just-In-

Time

Learning

Self-Paced

Learning


Who has attended an ARUG before?Allscripts Regional User Group


Modality for Product Education

39%

26%

22%

21%

51%

0 50 100 150 200

eLearning

i-Learn

Instructor-Led

Virtual Instructor-Led

In-House

Only 26% of Clients Use

i-Learn


Have you used i-Learn?


i-Learn Is…

• Release specific

• Accessible within the Product

(Pro EHR and APM)

• Free to all users

Provides Just-in-time videos on new

features for each release.


i-Learn in APM


i-Learn in Pro EHR


1

2

1

2

1. Videos organized by product

release

1. Short, just-in-time training videos

• Focused on the NEW feature

• NOT workflow training

1

2


True or False?i-Learn provides workflow specific training for

new users.


i-Learn provides workflow specific training for

new users. False


Allscripts Central


Allscripts Central

2

1


ClientConnect

2

1

3


ClientConnect

1

2


1

2

ClientConnect


True or False?There are at least 3 places on ClientConnect you should follow

to stay up-to-date on Professional Products education (PEHR &

APM) and new features in Allscripts Central.


There are at least 3 places on ClientConnect you should follow

to stay up-to-date on Professional Products education (PEHR &

APM) and new features in Allscripts Central. TrueLet’s Name the Places


Allscripts Central University

Professional EHR Education Services

Allscripts PM Education Services

Let’s Name the Places


eLearning Is…

• Self-Paced

• Role Specific

• Work Flow focused

• Trackable

• eLearning License/Learner

Provides a FOUNDATION of product

knowledge for NEW & EXISTING

employees.


Allscripts Learning Center1

2


eLearning

2

1


Completion marked as videos are finished.

Short workflow specific videos.

eLearning


1

2

eLearning


Product Release Upgrade eLearning

*Updated with each new release

eLearning


The key features of

eLearning are?

A. Self-paced & role

specific

B. Workflow focused

& trackable

C. Both A & B


Instructor-Led Training


Instructor-Led Training (ILT)is…

• In our Raleigh, NC classroom

• Instructor-led

• Week long sessions

• Price/seat to enroll

Hands-On Product Application

Training with an Instructor


Onsite Instructor-Led Training


Virtual Instructor-Led Training (VILT)is…

• Onsite at your location

• Virtual instructor

• 2 – 4 hours in duration

• Price/seat to enroll

Product training with a Virtual

Instructor at your Location.


Virtual Instructor-Led Training


Instructor-Led training is available in-person and

virtually and I can register for these sessions in the

Learning Center.

True or False?


Instructor-Led training is available in-person and

virtually and I can register for these sessions in the

Learning Center. True


BUT … I Want MORE Education…


Professional Education & Optimization Program

Wednesday 2:45pm in Lagoon A

Unlock the Potential of Professional: Rise to the top with Education & Optimization


ClientConnect

Wednesday 2:45pm in Mandalay D

Peer-to-Peer Central/ClientConnect Knowledge Exchange


Visit Us in The HUB

The Education & Optimization station in the

Sales & Services booth in The HUB


De-Code the Secret Phrase

Return completed cards to the

IMO® Booth #319


Survey

Help us continue to enhance ACE

Education and your overall ACE

Experience by completing the

session surveys in the Mobile App.

ace 2016 cracking the code to professional product education · cracking the code to professional...

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