accessible accommodation guide - sunraysia 2012-13

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A guide to accessible accommodation options in the Sunraysia Region 2012-13

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TABLE OF CONTENTS 7th Street Motel ................................................................................................. 3 Best Western Boulevard Motel ......................................................................... 7 Best Western Chaffey Motor Inn .................................................................... 11 City Colonial Motor Inn ................................................................................... 15 City Gate Motel............................................................................................... 19 Cottonwood Motel .......................................................................................... 23 Mildura Deakin Holiday Park .......................................................................... 27 Mildura Grand Hotel ....................................................................................... 31 Mildura Motor Inn ........................................................................................... 36 Mildura Plaza Motor Inn ................................................................................. 40 Gol Gol - Mildura Riverside Motel................................................................... 44 Quest Mildura Serviced Apartments ............................................................... 48 Sunraysia Motel & Holiday Apartments .......................................................... 53 Wentworth Central Motor Inn.......................................................................... 57 Wentworth Coomealla Club Resort/Motel ...................................................... 60 Wentworth Darling Junction Motor Inn ........................................................... 63 Wentworth Grande Resort.............................................................................. 66 Wentworth Sportsman Inn Motel .................................................................... 70 In recognition of the work required to complete this booklet, I wish to say a big thankyou to the Disability Access Advisory Committee members whose contribution enabled this booklet to be produced.

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7th Street Motel (self rated)

Click here to View or Book this Motel Online Accommodation Name: 7th Street Motel

Contact Person: Karen and Wayne

Street Address: 153 Seventh Street, Mildura Ph: 03 5021 1888 Number of Accessible Rooms/Units: 4 Units – Unsuitable for wheelchair patrons

Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm

Yes, the car park is 1 metre from entrance to unit - Lipped entry to units

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to:

X The reception area – 380mm lip X Any outdoor dining area X Accessible guest room – 40mm lip X Any conference and meeting areas X Any guest laundry – stairs X Pool/recreation area has steps

Principal Entry Points into Establishments The principal public entry points incorporate the following:

X Large Lip to reception √ Minimum 800mm width doorways √ Lever style door handles installed

at a height of 900 – 1100mm X Contrasting strips on any glass doors

√ Clear, concise signage

Reception Area The reception area incorporates the following:

X Lipped entry – not suitable for person in wheelchair

√ After hours phone number

√ Lever style door handles installed at a height of 900 – 1100mm

√ Large easy grip pens

√ Entry door with a minimum width of 770mm or wider when open

X Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible bell on reception counter

X Low height counter Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

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Room Facilities Bedrooms The bedrooms incorporate the following:

X Lipped entry – unsuitable for wheelchair

√ Light switches within reach of the bed

√ Entry door with a minimum width of 770mm or wider when open

√ Large print alarm clock

√ Round style handles √ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption available in some units

√ Tea and coffee making facilities that can be accessed from a seated position

X

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, Air conditioner unable to be accessed from wheelchair

X Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room - NO

Bathrooms The bathrooms incorporate the following:

√ Level entry X Minimum space of 950mm beside the toilet

√ Lever style handles installed at a height of 900mm – 1100mm

X Shower area on a level floor surface free of any step, hob or sliding door track

√ Entry door with a minimum width of 680mm or wider when open

X Minimum 1100mm x 1160mm floor space inside the shower and a minimum 1400mm x 1400mm outside

X Minimum clear circulation space of 2300mm x 2100mm - NO

√ Shower fittings that can be accessed from a seated position

X Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable – would need assistance to move unsuitable bathroom if in wheelchair

X Lever operated taps X A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings

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Other Facilities Kitchens X This property does not have kitchen available for guests use. Restaurants

X This property does not have a restaurant on site.

Conference and Meeting Areas X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level. Laundry This establishment does have laundry facilities that incorporate the following:

√ Level entry – stairs to area √ A fold down adjustable height ironing board √ Entry door with a minimum width of

680mm or wider when open X Front loading drying machines

√ Round style door and cupboard

handles installed at a height of 900 – 1100mm

X Lever control taps over wash trough - Unable to be accessed from seated position

√ Top loading washing machines Washing line available for use

Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local pharmacy

√ Arranging wheelchairs for loan √ Arranging accessible transport to/from airports

√ Arranging Water accessible wheelchairs for loan

√ A tour booking service

√ Arranging portable ramps for loan

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Safety and Emergency X Is information regarding emergency procedures provided in each guest room in large print? √ Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? X Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email √ Changing room to suit their needs Information services The establishment’s information service incorporates the following; X Braille and tactile signage at key

locations X Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille √ Clear concise signage

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Best Western Boulevard Motel AAAT

Click here to View or Book this Motel Online Accommodation Name: Boulevard Motel

Contact Person:

Street Address: 385 Deakin Avenue, Mildura Ph: 03 5023 5023 Number of Accessible Rooms/Units: 1 Unit Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm? Yes, the car park is outside of the room

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area X Any outdoor dining area X Accessible guest room X Any conference and meeting areas X Any guest laundry X Pool/recreation area

Principal Entry Points into Establishments Reception Area The reception area incorporates the following: √ Level entry or ramp access X After hours phone number and/or outside

buzzer √ D or lever style door handles installed

at a height of 900 – 1100mm √ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

X Low height counter √ Movable furniture, including chairs with back and arm rests

Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

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Room Facilities Bedrooms The bedrooms incorporate the following: √ Level entry or ramp access √ Light switches within reach of the bed √ Entry door with a minimum width of

770mm or wider when open √ Large print alarm clock

X D or lever style door handles installed at a height of 900 – 1100mm

√ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

X Adjustable height bed with clearance underneath for the legs of a hoist –

√ TV with a facility to display closed caption

X Tea and coffee making facilities that can be accessed from a seated position

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

X Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following:

X Slight lip to enter bathroom X Minimum space of 950mm beside the toilet

√ Sliding door handles installed at a height of 900 – 1100mm

X Shower area has a slight lip

√ Entry door with a minimum width of 770mm or wider when open

√ Minimum 880mm x 880mm floor space inside the shower – glass surround

√ Minimum clear circulation space of 1700mm x 1800mm

√ Shower fittings that can be accessed from a seated position

X Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

X Shower head height is adjustable – would need assistance to move if in wheelchair

X Lever operated taps X A shower chair or seat √ A mirror that can be used from a

seated position X Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

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Restaurant This establishment has a restaurant, which incorporates the following:

√ Level entry √ Movable furniture, including chairs with back and arm rests

√ Entry door with a minimum width of 800mm or wider when open

√ Clear manoeuvring space for a person using a mobility aid

X D or lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Good acoustic environment

√ Table service for ordering √ Large, easy grip utensils

Other Facilities Kitchen

X This property does not have a kitchen available for guest use. Conference and Meeting Areas

X This property does not have conference facilities. Lifts

X This property does not have a lift to the second level. Laundry This establishment does have laundry facilities that incorporate the following:

X Level entry or ramp access – step to laundry

√ A fold down adjustable height ironing board is available in room

X Entry door with a minimum width of 800mm or wider when open

√ Front loading drying machines Dryers unable to be accessed from a seated position

X Lever style door and cupboard handles installed at a height of 900 – 1100mm

X Lever control taps over wash trough -

√ Top loading washing machines - unable to be accessed from a seated position

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Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers and meals √ Arranging deliveries from the local

pharmacy X Wheelchairs for loan √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

X Portable ramps for loan Safety and Emergency √ Is information regarding emergency procedures provided in each guest room in large

print? X Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage The establishment’s signage incorporates the following;

X Clear concise information in large print X Braille and tactile elements on key directional signage

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage X Tour bookings √ Giving directions to tourist attractions √ Accessing email and wifi √ Changing room to suit their needs

Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

X Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille X Clear concise signage

Page 11

Best Western Chaffey Motor Inn AAAT

Click here to View or Book this Motel Online Accommodation Name: Best Western Chaffey Motor Inn

Contact Person: John

Street Address: 244 Deakin Avenue, Mildura Ph: 03 5023 5833 Number of Accessible Rooms/Units: 1 Unit Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Yes, the car park is outside of room

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area √ Any outdoor dining area √ Accessible guest room √ Any conference and meeting areas √ Any guest laundry X Pool/recreation area – steps to access

pool unsuitable for wheelchair patron Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Level access √ Minimum 800mm width doorways √ D or lever style door handles installed

at a height of 900 – 1100mm X Contrasting strips on any glass doors

X Clear, concise signage Reception Area The reception area incorporates the following: √ Level entry √ After hours phone number and/or outside

buzzer √ D or lever style door handles installed

at a height of 900 – 1100mm √ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

X Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

X Accessible buzzer on reception counter

X Low height counter √ Movable furniture, including chairs with back and arm rests

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Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Room Facilities Bedrooms The bedrooms incorporate the following: √ Level entry √ Light switches within reach of the bed X Entry door with a minimum width of

800mm or wider when open √ Large print alarm clock

√ D or lever style door handles installed at a height of 900 – 1100mm

X Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist –

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

√ Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following:

√ Level entry √ Minimum space of 950mm beside the toilet

√ D or lever style door handles installed at a height of 900 – 1100mm

X Shower area Has a slight slope

√ Entry door with a minimum width of 800mm or wider when open

√ Minimum 1100mm x 1000mm floor space inside the shower - curtained

√ Minimum clear circulation space of 2300mm x 2100mm

√ Shower fittings that can be accessed from a seated position

X Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable – would need assistance to move if in wheelchair

√ Lever operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position X Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

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Restaurant This establishment has a restaurant, which incorporates the following:

√ Level entry – also outdoor access √ Movable furniture, including chairs with back and arm rests

√ Entry door with a minimum width of 800mm or wider when open

√ Clear manoeuvring spaces between tables

√ D or lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Good acoustic environment

√ Table service for ordering √ Large, easy grip utensils

Other Facilities Kitchen

X This property does not have a kitchen available for guest use. Conference and Meeting Areas

X This property does not have conference area or meeting area suitable for wheelchair patrons as there is no lift to the second floor conference area. However they can accommodate conferences in the restaurant.

Lifts

X This property does not have a lift to the second level. Laundry This establishment does have laundry facilities that incorporate the following:

√ Level entry or ramp access √ A fold down adjustable height ironing board is available in room

√ Entry door with a minimum width of 800mm or wider when open

√ Front loading drying machines Dryers unable to be accessed from a seated position

X Lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Lever control taps over wash trough -

√ Front loading washing machines

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Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers and meals √ Arranging deliveries from the local

pharmacy X Wheelchairs for loan √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

X Portable ramps for loan Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print?

√ Are fire extinguishers and fire blankets located at a height that can be accessed from a seated position?

√ Are audible alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people with

a range of disabilities?

Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email and wifi √ Changing room to suit their needs

Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

√ Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille √ Clear concise signage

Page 15

City Colonial Motor Inn AAAT

Click here to View or Book this Motel Online Accomodation Name: City Colonial Motor Inn

Contact Person: Jeff

Street Address: 24 Madden Avenue, Mildura Ph: 03 5021 1800 Number of Accessible Rooms/Units: 1 Unit Outside Access Car Parking

There Is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm? No, the car park is situated in grounds not outside the entrance to unit

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to:

X Reception area [ X Any outdoor dining area √ Accessible guest room X Any conference and meeting areas X Guest laundry X Pool/recreation area

Principal Entry Points into Establishments The principal public entry points incorporate the following:

X Level entry or ramp access X Minimum 800mm width doorways X Sliding Doors X Contrasting strips on any glass doors X Clear, concise signage

Reception Area The reception area incorporates the following:

X Level entry or ramp access √ After hours phone number and/or outside buzzer

X D or lever style door handles √ Large easy grip pens X Entry door with a minimum width of

800mm or wider when open X Low height brochure and information

stands √ Clear manoeuvring space for a person

using a mobility aid √ Accessible buzzer on reception counter

X Low height counter √ Portable eftpos facilities available

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Assistance Animals

(It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Room Facilities Bedrooms The bedrooms incorporate the following: √ Level entry or ramp access √ Light switches within reach of the bed √ Entry door is 880mm width X Large print alarm clock √ D or lever style door handles installed √ Power points and switches that can be

accessed from a seated position √ Choices of bed types e.g. queen or

sofa bed √ Windows with easy winders

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, Unable to access air conditioner, control from wheelchair as is above door

√ Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following: √ Level entry √ Minimum space of 600mm beside the

toilet √ D or lever style door handles installed

at a height of 900mm – 1100mm √ Shower area on a level floor surface free

of any step, hob or sliding door track √ Entry door width of 850mm √ 1200mm x 1140mm floor space inside the

shower √ Minimum clear circulation space of

1770mm x 2590mm √ Shower fittings that can be accessed from

a seated position √ Grab rails installed within reach of the

toilet, at the side at a height of 800mm – 810mm

X Shower head height is adjustable – would need assistance to move if in wheelchair

√ Lever or sensor operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

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Other Facilities Restaurants

X This property does not have a restaurant on site. Conference and Meeting Areas

X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level.

Laundry

This establishment does have laundry facilities but is unsuitable for access from a wheelchair:

X Level entry or ramp access X A fold down adjustable height ironing board

X Entry door with width of 770mm X Front loading drying machines X Round style door handles installed at

a height of 900 – 1100mm X Taps over wash trough -

X Top loading washing machines X Have washing line available for patrons

Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Arranging wheelchairs for loan √ Arranging accessible transport to/from

airports √ Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Arranging portable ramps for loan √ Room service for delivery of breakfast Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print?

√ Are fire extinguishers and fire blankets located at a height that can be accessed from a seated position?

√ Are visible and audible alarms provided in each room? Smoke alarm audible only X Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

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Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions X Accessing email

√ Changing room to suit their needs Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

X Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille X Clear concise signage

Page 19

City Gate Motel AAAT

Click here to View or Book this Motel Online Accommodation Name: City Gate Motel

Contact Person: Linda & Jamie Donaldson

Street Address: 89 Seventh Street, Mildura Ph: 03 5022 1077 Number of Accessible Rooms/Units: 1 Unit – Unsuitable for wheelchair patron Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm? Yes, the car park is outside entrance to unit

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to:

X The reception area X Any outdoor dining area X Accessible guest room X Any conference and meeting areas √ Any guest laundry X Pool/recreation area

All areas have steps to access them

Principal Entry Points into Establishments The principal public entry points incorporate the following:

X Ramp access X Minimum 800mm width doorways X Self opening doors X Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following:

X Level entry √ After hours phone number and/or outside buzzer

X D or lever style door handles installed at a height of 900 – 1100mm

√ Large easy grip pens

X Entry door with a minimum width of 800mm or wider when open

X Low height brochure and information stands

X Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

X Low height counter Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal)This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Page 20

Room Facilities Bedrooms The bedrooms incorporate the following: √ Ramp Access timber ramp available √ Light switches within reach of the bed √ Entry door with a minimum width of

870mm or wider when open √ Large print alarm clock

X D or lever style handles installed √ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

X Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption available in some units

√ Tea and coffee making facilities that can be accessed from a seated position Microwave can be moved to lower position if required

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

X Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms - bathroom unsuitable for wheelchair access The bathrooms incorporate the following: √ Level entry X Minimum space of 950mm beside the

toilet X D or lever style door handles installed

at a height of 900mm – 1100mm √ Shower area has a step

√ Entry door with a minimum width of 870mm when open

X Minimum 1100mm x 1160mm floor space inside the shower and a minimum 1400mm x 1400mm outside

X Minimum clear circulation space of 2800mm x 2100mm

√ Shower fittings that can be accessed from a seated position

X Grab rails installed within easy reach of the toilet, at the back and side at a height of 800mm – 810mm – Portable rail available

√ Shower head height is adjustable

X Lever operated taps √ A shower chair or seat X A mirror that can be used from a

seated position X Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings √ Portable handrail is available for use

Page 21

Other Facilities Restaurants

X This property does not have a restaurant on site. Kitchens

X This property does not have a kitchen for patrons use. Conference and Meeting Areas

X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level.

Laundry This establishment does have laundry facilities that incorporate the following:

X Level entry √ A fold down adjustable height ironing board

√ Entry door with a minimum width of 800mm or wider when open

√ Front loading drying machines Dryers unable to be accessed from a seated position

X D or lever style door and cupboard handles installed at a height of 900 – 1100mm

X Lever control taps over wash trough -

X Top loading washing machines

X Front loading dryer unable to be accessed from seated position

Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers and meals √ Arranging deliveries from the local

pharmacy √ Arranging Wheelchairs for loan √ Arranging accessible transport to/from

airports √ Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Portable ramps for loan √ Advice and direction on local services

Page 22

Safety and Emergency √ Is information regarding emergency procedures provided in each guest room in large

print? √ Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible smoke alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email

√ Changing room to suit their needs Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

√ Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille √ Clear concise signage

Page 23

Cottonwood Motel Accommodation Name: Cottonwood Motel

Contact Person: Malcolm & Julie Baker/Kaylene Geddes

Street Address: 326 Deakin Avenue, Mildura Ph: 03 5023 5166 Number of Accessible Rooms/Units: 1 Unit – Not suitable for wheelchair patrons

Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm? Asphalt/concrete gutter

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to:

X The reception area X Any outdoor dining area X Accessible guest room X Any conference and meeting areas X Any guest laundry X Pool/recreation area

Principal Entry Points into Establishments The principal public entry points incorporate the following:

X Ramp access X Minimum 800mm width doorways X Self opening Doors X Contrasting strips on any glass doors X Clear, concise signage

Reception Area The reception area incorporates the following:

X Level entry X After hours phone number and/or outside buzzer

X Lever style door handles installed at a height of 900 – 1100mm

X Large easy grip pens

X Entry door with a minimum width of 800mm or wider when open

X Low height brochure and information stands

X Clear manoeuvring space for a person using a mobility aid

X Buzzer on reception door

X Low height counter

Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Page 24

Room Facilities Bedrooms The bedrooms incorporate the following:

X Level entry X Light switches within reach of the bed √ Entry door with a minimum width of

760mm when open √ Visual alarm clock

X D or lever style door handles X Power points and switches that can be accessed from a seated position

X Choices of bed types e.g. double only suitable for wheelchair, single available

X Windows with easy sliding

X Movable furniture, including beds to provide space for a transfer hoist if required

X Large windows to maximise the view

X Adjustable height bed with clearance underneath for the legs of a hoist

X TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

X

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

X Minimum space of 1600mm x 2650mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following:

X Level entry X Minimum space of 950mm beside the toilet

X D or lever handles installed at a height of 900mm – 1100mm

X Shower area on a level floor surface free of any step, hob or sliding door track

X Entry door with a minimum width of 800mm or wider when open

X Minimum 1600mm x 1000mm floor space inside the shower

√ Minimum clear circulation space of 1600mm x 1000mm

X Shower fittings that can be accessed from a seated position

X Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

X Shower head height is adjustable –

X Lever or sensor operated taps √ A shower chair or seat is available on request

X A mirror that can be used from a seated position

X Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

Kitchens - This establishment has no kitchen available for guest use.

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Restaurant A restaurant which incorporates the following:

X Level entry √ Large print menus available on request √ Entry door with a minimum width of

800mm or wider when open X No wheelchair accessible toilet is

available √ Clear manoeuvring spaces for person

using a mobility aid √ Large print table numbers

X Accessible buzzer or service counter √ Large, easy grip utensils

√ Table service for ordering √ Moveable furniture, including chairs with back and arm rests

√ Good acoustic environment

Other Facilities

Conference and Meeting Areas A conference room which incorporates the following:

X Level entry √ Remote controls for appliances eg. TV, Video

√ Entry door with a minimum width of 800mm or wider when open

X No wheelchair accessible toilet is available

√ Moveable furniture, including chairs with back and arm rests

√ Power points and switches that can be accessed from a seated position

√ Tables √accommodate a person sitting in a wheelchair

√ Adjacent accessible ‘break out’ room for smaller groups

√ Chairs with back and arm rests √ Adjustable lighting levels

√ Tea and coffee making facilities that can be accessed from a seated position

√ Adjustable lecturn and microphone

Lifts X This property does not have more than one level.

Laundry This establishment does have laundry facilities that incorporate the following:

X Level entry √ A fold down adjustable height ironing board

√ Entry door with a minimum width of 800mm or wider when open

X Front loading drying machines

X Lever style door and cupboard handles installed at a height of 900 – 1100mm

X Lever control taps over wash trough -

X Front loading washing machines

X Leg clearance under wash trough

Page 26

Other Services

Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Wheelchairs for loan – On request √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Room service for meals √ Portable ramps for loan – On request Safety and Emergency √ Is information regarding emergency procedures provided in each guest room in large

print? X Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided - in main bedroom only √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage The establishment’s signage incorporates the following;

X Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email

√ Changing room to suit their needs Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

X Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille X Clear concise signage

Page 27

Mildura Deakin Holiday Park AAAT

Click here to View or Book this Park Online Accommodation Name: Mildura Deakin Holiday Park

Contact Person: Michael and Adele Curran

Street Address: 472 – 486 Deakin Avenue, Mildura Ph: 03 5023 0486 Number of Accessible Rooms/Units: 8 Units

Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm? Yes, the car park is 9 metres from entrance to unit

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area √ Any outdoor dining area √ Accessible guest room √ Any conference and meeting areas √ Any guest laundry √ Pool/recreation area

Other comments: Internet Room is accessible but has a lip which is not suitable for wheelchair entry.

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Ramp access √ Minimum 800mm width doorways √ Sliding Doors √ Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following: √ Level entry √ After hours phone number and/or outside

buzzer √ Lever style door handles installed at a

height of 900 – 1100mm √ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

√ Low height counter Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Page 28

Room Facilities Bedrooms The bedrooms incorporate the following: √ Level entry √ Light switches within reach of the bed √ Entry door with a minimum width of

800mm or wider when open √ Large print alarm clock

√ Sliding Door √ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist – Blocks available

√ TV with a facility to display closed caption available in some units

√ Tea and coffee making facilities that can be accessed from a seated position Microwave can be moved to lower position if required

X

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

X Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room - NO

Bathrooms The bathrooms incorporate the following: √ Level entry √ Minimum space of 950mm beside the

toilet √ Sliding door handles installed at a

height of 900mm – 1100mm √ Shower area on a level floor surface free

of any step, hob or sliding door track √ Entry door with a minimum width of

800mm or wider when open √ Minimum 1100mm x 1160mm floor space

inside the shower and a minimum 1400mm x 1400mm outside

√ Minimum clear circulation space of 2300mm x 2100mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable – would need assistance to move if in wheelchair

√ Lever operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings

Page 29

Kitchens This establishment has a kitchen for guests’ use, which incorporates the following:

√ Level entry √ Appliances with large print instructions and controls

√ Entry door with a minimum width of 800mm or wider when open

√ Appliances with easy to access controls at the front

√ D or lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Power points that can be accessed from a seated position – Some not all

√ Clear manoeuvring spaces between sink, benches and tables

√ Large, easy grip utensils

√ Automated appliances √ Drawers or open fronted storage space √ Appliances that can be accessed from

a seated position √ Lever control taps

Other Facilities Restaurants

X This property does not have a restaurant on site.

Conference and Meeting Areas X This property does not have conference area or meeting area.

Lifts X This property does not have more than one level.

Laundry This establishment does have laundry facilities that incorporate the following:

√ Level entry √ A fold down adjustable height ironing board

√ Entry door with a minimum width of 800mm or wider when open

√ Front loading drying machines Some dryers unable to be accessed from a seated position

√ Lever style door and cupboard handles installed at a height of 900 – 1100mm

X Lever control taps over wash trough - Unable to be accessed from seated position

X Front loading washing machines

Page 30

Other Services

Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Wheelchairs for loan √ Arranging accessible transport to/from

airports √ Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Portable ramps for loan Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print?

√ Are fire extinguishers and fire blankets located at a height that can be accessed from a seated position?

√ Are audible alarms provided in each room? X Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email – internet room has a

lip and restricts access for wheelchairs

√ Changing room to suit their needs Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

X Signage in large print

√ Access guide to the facility √ Brochures in large print √ Staff with sign language skills X Brochures in Braille √ Clear concise signage

Page 31

Mildura Grand Hotel AAAT

Click here to View or Book this Hotel Online Accommodation Name: Mildura Grand Hotel

Contact Person: Kelly Lang

Street Address: Cnr Seventh Street and Langtree Avenue, Mildura Ph: 03 5023 0511 Number of Accessible Rooms/Units: 1 Unit

Outside Access Car Parking

X There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Gravel car park – across the road offsite from hotel

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area √ Any outdoor dining area √ Accessible guest room √ Any conference and meeting areas X Any guest laundry √ Pool/recreation area

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Level entry or ramp access √ Minimum 800mm width doorways √ Sliding Doors √ Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following: √ Level entry or ramp access √ After hours phone number and/or outside

buzzer √ Lever style door handles installed at a

height of 900 – 1100mm √ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

√ Low height counter √ Movable furniture, including chairs with backs and arm rests

Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Page 32

Room Facilities Bedrooms The bedrooms incorporate the following: √ Level entry or ramp access √ Light switches within reach of the bed √ Entry door with a minimum width of

900mm or wider when open √ Alarm clock – does not have large print

X Knob style door handles installed at a height of 900 – 1100mm

√ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Large print room menu available upon request

√ Movable furniture, including beds to provide space for a transfer hoist if required

X

Large windows to maximise the view Windows with easy sliding

√ Adjustable height bed with clearance underneath for the legs of a hoist –

X TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

√ Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

√ Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room - NO

Bathrooms The bathrooms incorporate the following:

√ Level entry √ Minimum space of 950mm beside the toilet

X Sliding door handles installed at a height of 900mm – 1100mm

√ Shower area on a level floor surface free of any step, hob or sliding door track

√ Entry door with a minimum width of 850mm or wider when open

√ Minimum 1900mm x 900mm floor space inside the shower

√ Minimum clear circulation space of 3300mm x 1900mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable – would need assistance to move if in wheelchair

√ Lever or sensor operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings

Page 33

Other Facilities Restaurants √ This property does have several restaurants on site not all are accessible.

Kitchen

X This property does not have a kitchen available for guest use. Conference and Meeting Areas: This establishment has conference and meeting room, which incorporates the following:

√ Level entry or ramp access √ Clear concise, large print signage at entry

√ Entry door with a minimum width of 800mm or wider when open

√ Moveable furniture, including chairs and tables to provide easy access

√ D or lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Chairs with back and arm rests

√ Wheelchair accessible presentation area or stage

√ Tables that can accommodate a person sitting in a wheelchair

√ Tea and coffee making facilities that can be accessed from a seated position

√ Remote controls for appliances eg. TV, Video, DVD, presentation screen etc.

√ Adjacent accessible ‘break out’ room for smaller groups

√ Power points and switches than can be accessed from a seated position and covered power points in the floor for presentation equipment

√ Adjustable lecturn and microphone √ Adjustable lighting levels

Lifts – Property has more than one level – however accessible room is on ground floor level √ A minimum internal floor area of

1400mm x 1450 mm √ Lift buttons at a height that can be

accessed from a seated position X Braille and tactile lift buttons √ Movement detection beams installed on

the doors

Distance from lift to Reception – 10 metres

Page 34

Laundry This establishment does have laundry facilities that incorporate the following:

X Level entry √ A fold down adjustable height ironing board

X Entry door with a minimum width of 800mm or wider when open

√ Front loading drying machines

X Front loading washing machines

X Lever control taps over wash trough -

√ Low height bench with leg clearance X Lever style door and cupboard handles installed at a height of 900 – 1100mm

Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers and meals √ Arranging deliveries from the local

pharmacy X Wheelchairs for loan √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

X Portable ramps for loan Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print?

√ Are fire extinguishers and fire blankets located at a height that can be accessed from a seated position?

√ Are audible alarms provided in each room? X Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email √ Changing room to suit their needs

Page 35

Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

√ Signage in large print

√ Access guide to the facility √ Brochures in large print – available on request

X Staff with sign language skills X Brochures in Braille √ Clear concise signage

Page 36

Mildura Motor Inn AAAT Accommodation Name: Mildura Motor Inn

Contact Person: Marianne

Street Address: 376 Deakin Avenue, Mildura Ph: 03 5023 5166 Number of Accessible Rooms/Units: 1 Unit – Not suitable for wheelchair patrons

Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm? Concrete car park with a 7cm lip

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to:

X The reception area √ Any outdoor dining area X Accessible guest room X Any conference and meeting areas X Any guest laundry √ Pool/recreation area

Principal Entry Points into Establishments The principal public entry points incorporate the following:

X Ramp access √ Minimum 800mm width doorways X Self opening Doors √ Contrasting strips on any glass doors √ Clear, concise signage √ D or lever style door handles installed at

a height of 900 -1100 mm

Reception Area The reception area incorporates the following:

X Level entry or ramp access √ After hours phone number and accessible phone on reception counter

√ D or lever style door handles installed at a height of 900 – 1100mm

X Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

X Buzzer on reception door

√ Low height counter √ Movable furniture, including chairs with back and arm rests

Page 37

Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Room Facilities Bedrooms The bedrooms incorporate the following:

X Level entry or ramp access √ Light switches within reach of the bed √ Entry door with a minimum width of

750mm when open √ Visual alarm clock

X D or lever style door handles √ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ √

Windows with easy use winders Large windows to maximise the view

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large print room service menu available on request

√ Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

X Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

X Minimum space of 1070mm x 1100mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following: √ Level entry or ramp access √ Minimum space of 950mm beside the toilet

X D or lever handles installed at a height of 900mm – 1100mm

√ Shower area on a level floor surface free of any step, hob or sliding door track

X Entry door with a minimum width of 707mm or wider when open

√ Minimum 1100mm x 1160mm floor space inside the shower and a minimum of 1400 x 1400mm outside

√ Minimum clear circulation space of 2100mm x 1700mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable –

X Lever or sensor operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings Kitchens - This establishment has no kitchen available for guest use.

Page 38

Restaurant This establishment has no restaurant

Other Facilities

Conference and Meeting Areas A conference room which incorporates the following:

X Level entry √ Remote controls for appliances eg. TV, Video

√ Entry door with a minimum width of 800mm or wider when open

√ Direct access to an accessible toilet

√ D or lever style door handles installed at a height of 900 – 1100mm

√ Moveable furniture, including chairs and tables to provide easy access with back and arm rests

√ Moveable furniture, including chairs with back and arm rests

√ Power points and switches that can be accessed from a seated position

√ Tables can accommodate a person sitting in a wheelchair

√ Adjacent accessible ‘break out’ room for smaller groups

X Covered power points in the floor presentation equipment

√ Adjustable lighting levels

√ Tea and coffee making facilities that can be accessed from a seated position

√ Adjustable lecturn and microphone if required

Lifts X This property does not have more than one level.

Laundry This establishment does have laundry facilities that incorporate the following:

X Level entry or ramp access √ A fold down adjustable height ironing board

√ Entry door with a minimum width of 775mm or wider when open

X Front loading drying machines

√ Lever style door and cupboard handles installed at a height of 900 – 1100mm

X Lever or sensor operated taps over wash trough -

√ Front loading washing machines

√ A low height bench with leg clearance

Page 39

Other Services

Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire X Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy X Wheelchairs for loan – On request √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Room service for breakfast X Portable ramps for loan Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print? √ Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided - in main bedroom only X Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email

√ Changing room to suit their needs Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

√ Signage in large print

X Access guide to the facility √ Brochures in large print – upon request X Staff with sign language skills X Brochures in Braille √ Clear concise signage

Page 40

Mildura Plaza Motor Inn AAAT Accommodation Name: Mildura Plaza Motor Inn

Contact Person: Julie & Trevor Russell

Street Address: 836 Calder Highway, Mildura Ph: 03 5021 1155 Number of Accessible Rooms/Units: 1 Units – Bathroom unsuitable for person in wheelchair, portable ramp available for access to room and breakfast room. Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Yes, the car park is approximately 3 metres from entrance to unit

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to:

X The reception area – has small lip X Any outdoor dining area √ Accessible guest room – requires

placement of portable ramp to access with wheelchair

√ Breakfast room – requires ramp to access for wheelchairs

√ Any guest laundry – doorway not wide enough for wheelchair

√ Pool/recreation area

Other comments: Portable ramp and toilet chair is available – please request on booking Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Ramp access √ Minimum 800mm width doorways √ Lever style door handles X Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following: √ Level entry √ After hours phone number and/or outside

buzzer X Small Lip unsuitable for wheelchairs to

internet room √ Large easy grip pens

X Lever style door handles installed at a height of 900 – 1100mm

√ Low height brochure and information stands

√ Entry door with a minimum width of 800mm or wider when open

√ Accessible buzzer on reception door

√ Clear manoeuvring space for a person using a mobility aid

X Low Height Counter

Page 41

Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Room Facilities Bedrooms The bedrooms incorporate the following: √ Ramp access √ Light switches within reach of the bed √ Entry door is 770mm width √ Large print alarm clock √ Lever style door handles installed √ Power points and switches that can be

accessed from a seated position √ Choices of bed types e.g. double only

suitable for wheelchair, single also available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

X Adjustable height bed with clearance underneath for the legs of a hoist

X TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

√ Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

√ Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following: √ Level entry √ Minimum space of 950mm beside the

toilet √ Lever style door handles installed at a

height of 900mm – 1100mm X Shower area Has a sloping floor and a

glass wall unsuitable for wheelchair clients √ Entry door width of 770mm √ 980mm x 950mm floor space inside the

shower √ Minimum clear circulation space of

2800mm x 1900mm √ Shower fittings that can be accessed from

a seated position √ Grab rails installed within reach of the

toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable – would need assistance to move if in wheelchair

X Lever operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings

Page 42

Kitchens This establishment has a Breakfast Room for guest’s use, which incorporates the following:

√ Ramp entry X Appliances with large print instructions and controls

√ Entry door with a minimum width of 800mm or wider when open

√ Appliances with easy to access controls at the front

X D or lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Power points that can be accessed from a seated position – Some not all

√ Clear manoeuvring spaces between sink, benches and tables

√ Large, easy grip utensils

X Automated appliances X Drawers or open fronted storage space √ Appliances that can be accessed from

a seated position X Lever control taps

Other Facilities Restaurants

X This property does not have a restaurant on site. Conference and Meeting Areas

X This property does not have conference area or meeting area. Lifts

X This property does not have more than one level. Laundry This establishment does have laundry facilities that incorporate the following:

√ Level entry √ A fold down adjustable height ironing board

X Entry door with width of 770mm X Front loading drying machines Dryers unable to be accessed from a seated position

√ Lever style door and cupboard handles installed at a height of 900 – 1100mm

X Lever control taps over wash trough - Unable to be accessed from seated position

X Front loading washing machines

Page 43

Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy X Wheelchairs for loan √ Arranging accessible transport to/from

airports √ Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Portable ramps for loan √ Room service for delivery of breakfast Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print?

√ Are fire extinguishers and fire blankets located at a height that can be accessed from a seated position?

√ Are audible alarms provided in each room? X Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage The establishment’s signage incorporates the following;

X Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email

√ Changing room to suit their needs Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

X Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille X Clear concise signage

Page 44

Gol Gol - Mildura Riverside Motel (self rated) Accommodation Name: Mildura Riverside Motel

Contact Person: Dallas Sullivan

Street Address: Corner King Avenue and Adelaide Street, Gol Gol

Ph: 03 5024 8778

Number of Accessible Rooms/Units: 1 Unit (No 9)

Wheelchair patrons would be unable to access pool or reception area due to lip, also rundown to street has small lip.

Outside Access Car Parking

√ There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Yes, the car park is 1 metre from entrance to unit

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area X Any outdoor dining area √ Accessible guest room X Any conference and meeting areas X Any guest laundry √ Pool/recreation area – Pool itself has a lip

which is unsuitable for a wheelchair

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Entry to reception 4cm lip √ Minimum 780mm width doorways √ Round door handles √ Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following:

X Small lip to reception area √ After hours phone number and/or outside buzzer

√ Round style door handles installed at a height of 900 – 1100mm

√ Large easy grip pens

√ Entry door with a minimum width of 780mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

X Low height counter

X Low height counter √ Accessible buzzer on reception door

Page 45

Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome. Room Facilities Bedrooms The bedrooms incorporate the following: √ Level entry or ramp access √ Light switches within reach of the bed √ Entry door is 780mm width √ Large print alarm clock

√ Round style door handles installed √ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. queen or single

√ Windows with easy sliders

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

X Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

√ Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD

√ Minimum space of 2850mm x 1434mm to manoeuvre a wheelchair around areas of the room

Bathrooms The bathrooms incorporate the following: √ Level entry X Minimum space of 600mm beside the

toilet – not easy for wheelchair √ D or lever style door handles installed

at a height of 900mm – 1100mm √ Shower area on a level floor surface free

of any step, hob or sliding door track √ Slide Entry door width of 850mm √ 1280mm x 1050mm floor space inside the

shower

√ Minimum clear circulation space of 1900mm x 2380mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the side at a height of 800mm – 810mm

X Shower head height is adjustable

√ Knob operated taps √ A shower chair or seat can be arranged √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

Page 46

Other Facilities Restaurants

X This property does not have a restaurant on site. Conference and Meeting Areas

X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level.

Laundry

This establishment does have laundry facilities but is unsuitable for access from a wheelchair. Please speak to reception about laundry arrangements.

Guest Services Do guest services incorporate the following?

√ Room service available for Breakfast and Dinner

√ Arranging scooter or wheelchair hire

√ Room service for delivery of newspapers

√ Arranging deliveries from the local pharmacy

√ Wheelchairs for loan √ Arranging accessible transport to/from airports

√ Arranging Water accessible wheelchairs for loan

√ A tour booking service

√ Portable ramps for loan √ Advice and direction on local services Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print?

√ Are fire extinguishers and fire blankets located at a height that can be accessed from a seated position?

X Are visible and audible alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage Does the signage incorporate the following?

X Clear concise information in large print X Braille and tactile elements on key directional signage

Page 47

Staff Assistance Are staff available to assist guests with:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email

√ Changing room to suit their needs

Page 48

Quest Mildura Serviced Apartments AAAT

Click here to View or Book these Apartments Online Accommodation Name: Quest Serviced Apartments

Contact Person: Sarah Beabis

Street Address: 115 – 119 Madden Avenue, Mildura Ph: 03 5002 0900 Number of Accessible Rooms/Units: 3 Units Outside Access Car Parking

x There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Car parking is available at the front and rear of the building and is accessible

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area X Any outdoor dining area √ Accessible guest room √ Any conference and meeting areas √ Any guest laundry X Pool/recreation area

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Ramp access √ Minimum 800mm width doorways √ Self opening doors √ Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following: √ Level entry X After hours phone number and/or outside

buzzer √ Lever style door handles installed at a

height of 900 – 1100mm X Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

X Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

X Low height counter √ Moveable furniture, including chairs with back and arm rests

Page 49

Assistance Animals

(It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

Room Facilities Bedrooms The bedrooms incorporate the following: √ Level entry √ Light switches within reach of the bed √ Entry door with a minimum width of

800mm or wider when open √ Large print alarm clock

√ Sliding Door √ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Large print room service menu

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist –

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

X Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

X Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following: √ Level entry √ Minimum space of 950mm beside the

toilet √ D or lever style door handles installed

at a height of 900mm – 1100mm √ Shower area on a level floor surface free

of any step, hob or sliding door track √ Entry door with a minimum width of

800mm or wider when open √ Minimum 1100mm x 1160mm floor space

inside the shower and a minimum 1400mm x 1400mm outside

√ Minimum clear circulation space of 22650mm x 2200mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable

√ Lever operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings

Page 50

Kitchens This establishment has a kitchen for guest’s use, which incorporates the following: √ Level entry X Appliances with large print instructions

and controls √ Entry door with a minimum width of

800mm or wider when open √ Appliances with easy to access controls at

the front √ D or lever style door and cupboard

handles installed at a height of 900 – 1100mm

√ Power points that can be accessed from a seated position

√ Clear manoeuvring spaces between sink, benches and tables

√ Large, easy grip utensils

√ Automated appliances √ Drawers or open fronted storage space √ Appliances that can be accessed from

a seated position √ Lever control taps

Other Facilities Restaurants

X This property does not have a restaurant on site. Conference and Meeting Areas

A conference room which incorporates the following: √ Level entry √ Remote controls for appliances eg. TV,

Video √ Clear concise, large print signage at

entry √ D or lever style door handles installed at

a height of 900 – 1100mm √ Entry door with a minimum width of

800mm or wider when open √ Direct access to an accessible toilet

√ Moveable furniture, including chairs with back and arm rests

√ Power points and switches that can be accessed from a seated position

√ Tables that can accommodate a person sitting in a wheelchair

√ Adjacent accessible ‘break out’ room for smaller groups

√ Chairs with back rests only √ Adjustable lighting levels

√ Adjustable lecturn and microphone √ Tea and coffee making facilities that can be accessed from a seated position

Lifts √ This property does have a lift with access to all levels within the facility.

The lift incorporates the following? √ A minimum internal floor area 1100mm

wide x 1400mm deep √ Handrails installed around the interior wall

of the lift √ Lift buttons at height that can be

accessed from a seated position √ Movement detection beams installed on

the doors √ Braille and tactile lift buttons √ Audio announcement at all floor levels

Distance from lift to Rooms: 20 metres Distance from lift to Reception : 10 metres

Page 51

Laundry This establishment does have laundry facilities that incorporate the following:

√ Level entry √ A fold down adjustable height ironing board

√ Entry door with a minimum width of 800mm or wider when open

√ Front loading drying machines

√ Lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Lever control taps over wash trough -

√ Front loading washing machines X Low height clothes line

Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Room service for meals √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Wheelchairs for loan – On request X Portable ramps for loan Safety and Emergency X Is information regarding emergency procedures provided in each guest room in large

print? √ Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? X Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage The establishment’s signage incorporates the following; √ Clear concise information in large print √ Braille and tactile elements on key directional signage

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email

√ Changing room to suit their needs

Page 52

Information services The establishment’s information services incorporates the following; √ Braille and tactile signage at key

locations X Signage in large print

X Access guide to the facility √ Brochures in large print X Staff with sign language skills X Brochures in Braille √ Clear concise signage

Page 53

Sunraysia Motel & Holiday Apartments AAAT Accommodation Name: Sunraysia Motel and Holiday Apartments

Contact Person: Mark & Sandra Stevens

Street Address: 441 Deakin Avenue, Mildura Ph: 03 5023 0137 Number of Accessible Rooms/Units: 1 Unit Not suitable for wheelchairs patrons Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm? Yes, the car park is 1 metre from entrance to unit

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to:

X The reception area has 40mm lip √ Any outdoor dining area √ Accessible guest room √ Any conference and meeting areas √ Guest laundry has 40mm Lip √ Pool/recreation area – unable to access

pool if in wheelchair

Other comments: Bar area is accessible but has a lip at one doorway.

Principal Entry Points into Establishments The principal public entry points incorporate the following:

X Lip entry to room and reception √ Minimum 800mm width doorways √ Push style Doors √ Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following:

X Lipped entry √ After hours phone number on door

√ Push style door handles installed √ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

X Accessible buzzer on reception counter

X Low height counter

Page 54

Assistance Animals

(It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome. Room Facilities Bedrooms The bedrooms incorporates the following: √ 4cm lip to room – not suitable for

wheelchair √ Light switches within reach of the bed

√ Entry door is 770mm width √ Large print alarm clock √ Round style door handles installed √ Power points and switches that can be

accessed from a seated position √ Choices of bed types e.g. double only

suitable for wheelchair, single also available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

X Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

X Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, Unable to access air conditioner, control from wheelchair as is above door

X Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following: √ Level entry √ Minimum space of 800mm beside the

toilet √ Sliding style door handles installed at

a height of 900mm – 1100mm √ Shower area on a level floor surface free

of any step, hob or sliding door track √ Entry door width of 870mm √ 1700mm x 1100mm floor space inside the

shower √ Minimum clear circulation space of

2200mm x 1500mm √ Shower fittings that can be accessed from

a seated position √ Grab rails installed within reach of the

toilet, at the side at a height of 800mm – 810mm

√ Shower head height is adjustable – would need assistance to move if in wheelchair

X Lever operated taps √ A shower chair or seat √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings

Page 55

Bar Area This establishment has a Bar Area for guest’s use, which incorporates the following:

√ Level surface – one door and lipped entry at other door

X Appliances with large print instructions and controls

√ Entry door with a minimum width of 800mm or wider when open

X Appliances with easy to access controls at the front

X Sliding style door handles installed at a height of 900 – 1100mm

√ Power points that can be accessed from a seated position – Some not all

√ Clear manoeuvring spaces between benches and tables

X Large, easy grip utensils

X Automated appliances X Drawers or open fronted storage space X Appliances that can be accessed from

a seated position X Lever control taps

Other Facilities Pool – unable to be accessed by wheelchair patrons Restaurants

X This property does not have a restaurant on site but has a bar area that is accessible from one doorway.

Conference and Meeting Areas

X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level.

Laundry This establishment does have laundry facilities that incorporate the following:

√ Lipped entry 40mm √ A fold down adjustable height ironing board

X Entry door with width of 770mm X Front loading drying machines

√ Round style door handles installed at a height of 900 – 1100mm

√ Taps over wash trough -

√ Top loading washing machines

√ Have washing line available for patrons

Page 56

Other Services Guest Services Guest services incorporate the following; √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Arranging wheelchairs for loan √ Arranging accessible transport to/from

airports √ Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Arranging portable ramps for loan √ Room service for delivery of breakfast Safety and Emergency

X Is information regarding emergency procedures provided in each guest room in large print?

√ Are fire extinguishers and fire blankets located at a height that can be accessed from a seated position?

X Are visible and audible alarms provided in each room? Smoke alarm audible only X Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage The establishment’s signage incorporates the following;

X Clear concise information in large print X Braille and tactile elements on key directional signage NO

Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email √ Changing room to suit their needs

Information services The establishment’s information services incorporates the following;

X Braille and tactile signage at key locations

X Signage in large print

X Access guide to the facility X Brochures in large print X Staff with sign language skills X Brochures in Braille X Clear concise signage

Page 57

Wentworth Central Motor Inn (self rated) Accommodation Name: Wentworth Central Motor Inn

Contact Person: Andy Clark

Street Address: 41 Adams Street, Wentworth 2648 Ph: 03 5027 3777 Number of Accessible Rooms/Units: 1 Unit Not really suitable for wheelchair patrons Outside Access Car Parking

√ There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Yes, the car park is 1 metre from entrance to unit on a stone/brick pathway

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area X Any outdoor dining area √ Accessible guest room X Any conference and meeting areas X Any guest laundry √ Pool/recreation area – Pool itself has a lip

which is unsuitable for a wheelchair

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Level Entry √ Minimum 780mm width doorways √ Round door handles √ Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following:

X 8cm lip to reception area √ After hours phone number and/or outside buzzer

√ Round style door handles installed at a height of 900 – 1100mm

√ Large easy grip pens

√ Entry door with a minimum width of 780mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

X Low height counter

Page 58

Room Facilities

Bedrooms The bedrooms incorporate the following: √ 3cm lip to access room √ Light switches within reach of the bed √ Entry door is 700m width √ Large print alarm clock √ Round style door handles installed √ Power points and switches that can be

accessed from a seated position √ Choices of bed types e.g. queen or

single √ Windows with easy sliders

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist

X TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

√ Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD Air conditioner controls unable to be accessed from wheelchair

√ Minimum space of 4700x 3650 to manoeuvre a wheelchair around areas of the room

Bathrooms The bathrooms incorporate the following:

√ Level entry X Minimum space of 700mm beside the toilet – not easy for wheelchair

√ Round door handles installed at a height of 900mm – 1100mm

X Shower area has a lip not suitable for wheelchair

√ Entry door width of 750mm √ 1000mm x 1000mm floor space inside the shower

√ Minimum clear circulation space of 2300mm x 2300mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the side at a height of 800mm – 870mm

X Shower head height is adjustable

√ Round style taps √ A shower seat is provided (has no handles)

√ A mirror that can be used from a seated position

√ Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

Page 59

Other Facilities Restaurants

X This property does not have a restaurant on site. Conference and Meeting Areas

X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level.

Laundry

This establishment does not have laundry facilities

Guest Services Do guest services incorporate the following? √ Room service available for Breakfast

and Dinner √ Arranging scooter or wheelchair hire

X Room service for delivery of newspapers

√ Arranging deliveries from the local pharmacy

√ Wheelchairs for loan √ Arranging accessible transport to/from airports

√ Arranging Water accessible wheelchairs for loan

√ A tour booking service

√ Portable ramps for loan √ Advice and direction on local services

Safety and Emergency X Is information regarding emergency procedures provided in each guest room in large

print? √ Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage Does the signage incorporate the following? √ Clear concise information in large print X Braille and tactile elements on key directional signage

Staff Assistance Are staff available to assist guests with: √ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email and free wifi √ Changing room to suit their needs

Page 60

Wentworth Coomealla Club Resort/Motel

Click here to View or Book this Property Online Accommodation Name: Coomealla Club Resort/Motel

Contact Person:

Street Address: Silver City Hwy, Dareton 2717 Ph: 03 5027 4737 Number of Accessible Rooms/Units: 1 Unit Outside Access Car Parking

√ There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area √ Any outdoor dining area – BBQ area √ Accessible guest room X Any conference and meeting areas √ Any guest laundry X Pool/recreation area

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Level Entry or Ramp Access √ Minimum 800mm width doorways √ Clear, concise signage √ Contrasting strips on any glass doors

Reception Area The reception area incorporates the following:

X Small lip to reception area √ After hours phone number and/or outside buzzer

√ D or lever style door handles installed at a height of 900 – 1100mm

√ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

X Accessible buzzer on reception counter

X Low height counter √ Moveable furniture including chairs with backs and arm rests

Page 61

Room Facilities

Bedrooms The bedrooms incorporates the following: √ Level entry or ramp access √ Light switches within reach of the bed √ Entry door is 820mm width or wider √ Large print alarm clock

√ Round style door handles installed X Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. queen or single

√ Windows with easy winders and sliding door to courtyard

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD

√ Minimum space of 2070x 1540 to manoeuvre a wheelchair around areas of the room

Bathrooms The bathrooms incorporate the following:

√ Level entry √ Minimum space of 950mm beside the toilet

√ Round door handles installed at a height of 900mm – 1100mm

X Shower area has a level surface free of any step, hob or sliding door track

√ Entry door width of 880mm √ 1000mm x 1080mm floor space inside the shower – has a screen around shower

√ Minimum clear circulation space of 2460mm x 2400mm

√ Shower fittings that can be accessed from a seated position

√ Grab rail installed within reach of the toilet, at the side at a height of 800mm – 870mm

√ Shower head height is adjustable

√ Lever or sensor operated taps √ A shower chair or seat is provided √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

Page 62

Other Facilities Restaurants

X This property does not have a restaurant on site. Conference and Meeting Areas

X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level.

Laundry

This establishment does have laundry facilities – not accessible for wheelchair patrons. Guest services will help with laundry for these patrons.

Guest Services Do guest services incorporate the following? √ Room service available for Breakfast √ Arranging scooter or wheelchair hire X Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Wheelchairs for loan √ Arranging accessible transport to/from

airports √ Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Portable ramps for loan √ Advice and direction on local services

Safety and Emergency √ Is information regarding emergency procedures provided in each guest room in large

print? X Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage Does the signage incorporate the following? √ Clear concise information in large print X Braille and tactile elements on key directional signage

Staff Assistance Are staff available to assist guests with: √ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email can be arranged with

the office √ Changing room to suit their needs

Page 63

Wentworth Darling Junction Motor Inn

Click here to View or Book this Motel Online Accommodation Name: Darling Junction Motor Inn

Contact Person:

Street Address: Cnr Silver City Hwy and Armstrong Avenue, Wentworth 2648

Ph: 03 5027 3636 Number of Accessible Rooms/Units: 1 Unit Outside Access Car Parking

√ There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area √ Any outdoor dining area – BBQ area √ Accessible guest room X Any conference and meeting areas X Any guest laundry √ Pool/recreation area – Slight slope

towards pool

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Level Entry √ Minimum 800mm width doorways √ Clear, concise signage √ Contrasting strips on any glass doors

Reception Area The reception area incorporates the following:

X Step to reception area √ After hours phone number and/or outside buzzer

√ Sliding door with handles installed at a height of 900 – 1100mm

√ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

X Low height counter √ Moveable furniture including chairs with backs and arm rests

Page 64

Room Facilities

Bedrooms The bedrooms incorporate the following: √ Level entry or ramp access √ Light switches within reach of the bed √ Entry door is 800m width or wider √ Large print alarm clock

√ Round style door handles installed X Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. queen or single

X Windows with easy sliders

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

X Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

X Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD

√ Minimum space of 2070x 1540 to manoeuvre a wheelchair around areas of the room

Bathrooms The bathrooms incorporate the following:

√ Level entry √ Minimum space of 950mm beside the toilet

√ Round door handles installed at a height of 900mm – 1100mm

√ Shower area has a level surface free of any step, hob or sliding door track

√ Entry door width of 860mm √ 1700mm x 900mm floor space inside the shower - curtained

√ Minimum clear circulation space of 2650mm x 1700mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the side at a height of 800mm – 870mm

√ Shower head height is adjustable

√ Round style taps √ A shower chair or seat is provided √ A mirror that can be used from a

seated position √ Leg clearance underneath the hand basin

X Colour contrasting fixtures and fittings

Page 65

Other Facilities Restaurants

X This property does not have a restaurant on site. Conference and Meeting Areas

X This property does not have conference or meeting rooms.

Lifts X This property does not have more than one level.

Laundry

This establishment does not have laundry facilities

Guest Services Do guest services incorporate the following? √ Room service available for Breakfast √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Wheelchairs for loan √ Arranging accessible transport to/from

airports √ Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Portable ramps for loan √ Advice and direction on local services

Safety and Emergency X Is information regarding emergency procedures provided in each guest room in large

print? X Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities?

Signage Does the signage incorporate the following? √ Clear concise information in large print X Braille and tactile elements on key directional signage

Staff Assistance Are staff available to assist guests with: √ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email and free wifi

√ Changing room to suit their needs

Page 66

Wentworth Grande Resort (self rated)

Click here to View or Book this Property Online Accommodation Name: Wentworth Grande Resort

Contact Person: Jodie

Street Address: 61 – 79 Darling Street, Wentworth Ph: 03 5027 2225 Number of Accessible Rooms/Units: 2 Units – No 13 & 14

Outside Access Car Parking

x There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Car parking is some distance from the unit

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: √ The reception area √ Any outdoor dining area √ Accessible guest room √ Any conference and meeting areas √ Any guest laundry √ Pool/recreation area

Principal Entry Points into Establishments The principal public entry points incorporate the following: √ Level entry or ramp access √ Minimum 800mm width doorways X Self opening doors √ Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following: √ Level entry √ After hours phone number and/or

outside buzzer √ Lever style door handles installed at a

height of 900 – 1100mm √ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

√ Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

X Low height counter √ Movable furniture, including chairs with back and arm rests

Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

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Room Facilities Bedrooms The bedrooms incorporates the following: √ Level entry or ramp access √ Light switches within reach of the bed √ Entry door with a minimum width of

800mm or wider when open √ Large print alarm clock

√ Lever style door handles installed at a height of 900 – 1100mm

√ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double or single available

√ Windows with easy sliding

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large sliding doors to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ Tea and coffee making facilities that can be accessed from a seated position

√ Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

√ Minimum space of 4200mm x 3800mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following:

√ Level entry √ Minimum space of 950mm beside the toilet

√ D or lever style door handles installed at a height of 900mm – 1100mm

√ Shower area on a level floor surface free of any step, hob or sliding door track

√ Entry door with a minimum width of 800mm or wider when open

√ Minimum 1200mm x 800mm floor space inside the shower

√ Minimum clear circulation space of 1400mm x 2000mm – varies depending on which room

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable

√ Lever operated taps √ A shower chair or seat √ A mirror that can be used from a seated

position √ Leg clearance underneath the hand

basin √ Colour contrasting fixtures and fittings

Kitchens This establishment does not have a kitchen for guests use

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Restaurant/Breakfast Room Which incorporates the following:

√ Level entry √ Appliances with easy to access controls at the front

√ Entry door with a minimum width of 800mm or wider when open

√ Power points that can be accessed from a seated position

√ Sliding doors for entry √ Large, easy grip utensils

√ Clear manoeuvring spaces between sink, benches and tables

X Drawers or open fronted storage space

√ Appliances that can be accessed from a seated position

Conference and Meeting Areas X This property does not have conference area or meeting area. Lifts X This property does have more than one level but all disability rooms are on ground floor. Laundry This establishment does have laundry facilities that incorporate the following: √ Entry has 11/2 cm lip unsuitable for

wheelchairs X A fold down adjustable height ironing

board √ Entry door with a minimum width of

800mm or wider when open √ Front loading drying machines

√ Lever style door and cupboard handles installed at a height of 900 – 1100mm

√ Round control taps over wash trough -

√ Front loading washing machines X Leg clearance under wash trough

Other Services Guest Services Guest services incorporate the following: √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of

newspapers √ Arranging deliveries from the local

pharmacy √ Wheelchairs for loan – On request √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

√ Portable ramps for loan

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Safety and Emergency X Is information regarding emergency procedures provided in each guest room in large

print? √ Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? X Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing email

√ Changing room to suit their needs Information services The establishment’s information service incorporates the following; X Braille and tactile signage at key

locations √ Signage in large print

√ Access guide to the facility √ Brochures in large print √ Staff with sign language skills X Brochures in Braille √ Clear concise signage

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Wentworth Sportsman Inn Motel Accommodation Name: Wentworth Sportsman Inn Motel

Contact Person: Sue

Street Address: 120 Adams Street, Wentworth 2648 Ph: 03 5027 3584 Number of Accessible Rooms/Units: 8 Units Outside Access Car Parking

There is a designated accessible car parking bay, located on a level, firm, slip resistant surface provided as close as possible to the principal entry of the facility and accessible guest room/s with a minimum width of 3200mm and minimum overhead clearance of 2500mm?

Pathways to Entries There is a continuous accessible path of travel, free from any steps, provided from the car parking area to: X The reception area X Any outdoor dining area X Accessible guest room X Any conference and meeting areas X Any guest laundry X Pool/recreation area Principal Entry Points into Establishments The principal public entry points incorporate the following: X Level entry or ramp access √ Minimum 800mm width doorways X Self opening doors X Contrasting strips on any glass doors √ Clear, concise signage

Reception Area The reception area incorporates the following: X Level or ramp entry √ After hours phone number and/or outside

buzzer – height of 1750mm Not accessible from wheelchair

X D or Lever style door handles installed at a height of 900 – 1100mm Installed at 1200mm

√ Large easy grip pens

√ Entry door with a minimum width of 800mm or wider when open

X Low height brochure and information stands

√ Clear manoeuvring space for a person using a mobility aid

√ Accessible buzzer on reception counter

X Low height counter Assistance Animals (It is a breach of the Discrimination Act to refuse entry to an assistance animal) This establishment does not actively state assistance animals are welcome on its advertising material, but all assistance animals are welcome.

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Room Facilities Bedrooms The bedrooms incorporate the following: X Level entry or ramp access √ Light switches within reach of the bed X Entry door with a minimum width of

800mm or wider when open √ Large print alarm clock

√ D or Lever style door handles installed at a height of 900 – 1100mm

√ Power points and switches that can be accessed from a seated position

√ Choices of bed types e.g. double only suitable for wheelchair, single available

√ Windows with easy winders

√ Movable furniture, including beds to provide space for a transfer hoist if required

√ Large windows to maximise the view

√ Adjustable height bed with clearance underneath for the legs of a hoist

√ TV with a facility to display closed caption

√ √

Tea and coffee making facilities that can be accessed from a seated position Large print room service menu available on request

X Storage area for mobility aids

√ Remote controls for appliances e.g. TV, Video, DVD, air conditioner, lights etc

√ Minimum space of 2070mm x 1540mm to manoeuvre a wheelchair easily around all areas of the room

Bathrooms The bathrooms incorporate the following: √ Level entry √ Minimum space of 950mm beside the

toilet √ D or lever style door handles installed at

a height of 900mm – 1100mm X Shower area on a level floor surface free

of any step, hob or sliding door track Not level large dip

√ Entry door with a minimum width of 800mm or wider when open

√ Minimum 1100mm x 1160mm floor space inside the shower and a minimum 1400mm x 1400mm outside

√ Minimum clear circulation space of 4000mm x 1900mm

√ Shower fittings that can be accessed from a seated position

√ Grab rails installed within reach of the toilet, at the back and side at a height of 800mm – 810mm

√ Shower head height is adjustable – would need assistance to move if in wheelchair

X Lever or sensor operated taps √ A shower chair or seat √ A mirror that can be used from a seated

position √ Leg clearance underneath the hand basin

√ Colour contrasting fixtures and fittings

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Other Facilities Restaurants X This property does not have a restaurant on site. Kitchen X This property does not have a kitchen available for patrons. Conference and Meeting Areas X This property does not have conference area or meeting area. Lifts X This property does not have more than one level. Laundry This establishment does have laundry facilities that incorporate the following:

X Level entry or ramp access X A fold down adjustable height ironing board

X Entry door with a minimum width of 800mm or wider when open

√ Front loading drying machines

X Lever style door and cupboard handles installed at a height of 900 – 1100mm

X Lever control taps over wash trough

X Front loading washing machines unable to be accessed from a seated position

Other Services Guest Services Guest services incorporate the following: √ Advice and direction on local services √ Arranging scooter or wheelchair hire √ Room service for delivery of breakfast √ Arranging deliveries from the local

pharmacy √ Wheelchairs for loan √ Arranging accessible transport to/from

airports X Arranging Water accessible

wheelchairs for loan √ A tour booking service

X Portable ramps for loan

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Safety and Emergency X Is information regarding emergency procedures provided in each guest room in large

print? X Are fire extinguishers and fire blankets located at a height that can be accessed

from a seated position? √ Are audible alarms provided in each room? √ Is an emergency management procedure developed that considers needs of people

with a range of disabilities? Signage The establishment’s signage incorporates the following; √ Clear concise information in large print X Braille and tactile elements on key directional signage NO Staff Assistance Staff are available to assist guests with the following:

√ Moving luggage √ Tour bookings √ Giving directions to tourist attractions √ Accessing

√ Changing room to suit their needs

Information services The establishment’s information service incorporates the following;

X Braille and tactile signage at key locations

√ Signage in large print

X Access guide to the facility √ Brochures in large print – on request X Staff with sign language skills X Brochures in Braille √ Clear concise signage