accepting credit cards for tuition without incurring fees

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ACCEPTING CREDIT CARDS FOR TUITION WITHOUT INCURRING FEES

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Page 1: Accepting Credit Cards for Tuition Without Incurring Fees

ACCEPTING CREDIT CARDS

FOR TUITION

WITHOUT INCURRING FEES

Page 2: Accepting Credit Cards for Tuition Without Incurring Fees

Three Learning Objectives

1. Understand the utility to the school and to

parents of accepting credit cards for tuition.

2. Understand the three key approaches to

accepting tuition by credit card without

adding a budget item.

3. Learn what other schools are doing and

experiencing when accepting tuition by credit

card.

Page 3: Accepting Credit Cards for Tuition Without Incurring Fees

Why? What is the

potential gain of

accepting tuition by

credit card?

Page 4: Accepting Credit Cards for Tuition Without Incurring Fees

Faster, more clear payments

Reduced parental stress

Page 5: Accepting Credit Cards for Tuition Without Incurring Fees

Fast & Easy

Accurate

Direct

Page 6: Accepting Credit Cards for Tuition Without Incurring Fees

Online payments are a

means to that end.

Page 7: Accepting Credit Cards for Tuition Without Incurring Fees

Epayment vs. Paper Check

Rich Data

Payments deposited 24 hours

Accurate information

Digital entry

Manually Enter Data

payments deposited in 1 week

Missing information

Hard to read

Page 8: Accepting Credit Cards for Tuition Without Incurring Fees

Financial Stress

Need an intro slide - how will

you open presentation?

Reduce Financial Embarrassment &Stress on Parents

Page 9: Accepting Credit Cards for Tuition Without Incurring Fees

NAIS asked

362 families that applied for financial aid

how they were planning to

pay for tuition

Page 10: Accepting Credit Cards for Tuition Without Incurring Fees

School Aid, 62%

Family Paycheck,

59%Credit

Cards,

11%

Home Equity

Loan, 12%

Personal Savings,

35%

Grandparent

Gifts, 10%

Liquidating Assets,

9%

Alimony/Child

Support, 7%

source: www.nais.org

Page 11: Accepting Credit Cards for Tuition Without Incurring Fees

Some use credit cards to

bridge a gap, avoid

embarrassment.

Page 12: Accepting Credit Cards for Tuition Without Incurring Fees

For parents with good credit

0% Intro APR on Balance Transfers

and Purchases for 15 months

0% APR for 18 months and no late payment

fees ever

5% cash back at Amazon.com or

Zappos.com

Earn 40,000 bonus miles when you spend $3,000 on

purchases in the first 90 days -enough to redeem for a $400

travel statement credit

Earn unlimited 1.5% cash back on every

purchase, every day

Earn unlimited 2% cash back on every

purchase, every day

Page 13: Accepting Credit Cards for Tuition Without Incurring Fees

Credit card

payment

options can

empower

parents.

Page 14: Accepting Credit Cards for Tuition Without Incurring Fees

What methods can be

used to avoid costs

when accepting credit

cards for tuition?

Page 15: Accepting Credit Cards for Tuition Without Incurring Fees

Three Methods

Page 16: Accepting Credit Cards for Tuition Without Incurring Fees

2003 20152008 2013 2014

Co

nve

nie

nce

Fe

e

Serv

ice

Fe

e

Surc

har

ge F

ee

History and Timeline of “Passing on the Fee” Rules

Page 17: Accepting Credit Cards for Tuition Without Incurring Fees

2003 20152008 2013 2014

Co

nve

nie

nce

Fe

e

Serv

ice

Fe

e

Surc

har

ge F

ee

History and Timeline of “Passing on the Fee” Rules

Page 18: Accepting Credit Cards for Tuition Without Incurring Fees

2003 20152008 2013 2014

Co

nve

nie

nce

Fe

e

Serv

ice

Fe

e

Surc

har

ge F

ee

History and Timeline of “Passing on the Fee” Rules

-----Discount for Cash----

Page 19: Accepting Credit Cards for Tuition Without Incurring Fees

Convenience/Service Fee

Programs

Page 20: Accepting Credit Cards for Tuition Without Incurring Fees

Special

carved-out

programs

Page 21: Accepting Credit Cards for Tuition Without Incurring Fees

Convenience

Fee

Service

Fee

Page 22: Accepting Credit Cards for Tuition Without Incurring Fees

THIRD

PARTY

Page 23: Accepting Credit Cards for Tuition Without Incurring Fees

Cardholder Statement

Jane Smith 1234 Happy StreetPleasantville, MD 12345

Date: 2/14/14

BANKUSA

Wonderful Day School Tuition $20,000.00

DiamondMind Direct Conv Fee $375.12

Wonderful Day School Book Store $37.50

YXZ Grocery Store $26.29

UncleBob’s Pharmacy $12.75

Gasoline Station $58.34

Greatest Convenience Store $14.28

Page 24: Accepting Credit Cards for Tuition Without Incurring Fees
Page 25: Accepting Credit Cards for Tuition Without Incurring Fees
Page 26: Accepting Credit Cards for Tuition Without Incurring Fees

• MasterCard & Visa Special Programs

• Has always been permitted by Discover and

American Express

• Charge % on both credit cards & debit cards

• Two transactions preferable.

• Limit to Tuition, board and related fees

• 3rd party can collect for schools

• Schools only*

* And other select non-commercial sectors such as Government, Utilities and Higher Education

Convenience/Service Fee Overview

Page 27: Accepting Credit Cards for Tuition Without Incurring Fees

Check with Legal Council

California

Colorado

Connecticut

Florida

Kansas

Maine

Massachusetts

New York

Texas

Oklahoma

Page 28: Accepting Credit Cards for Tuition Without Incurring Fees

Surcharge Fee Program

Page 29: Accepting Credit Cards for Tuition Without Incurring Fees

Imposed on Visa

and Mastercard

through the

Settlement.

Page 30: Accepting Credit Cards for Tuition Without Incurring Fees

All payments – all

industries – no limits

Page 31: Accepting Credit Cards for Tuition Without Incurring Fees

THIRD

PARTY

Page 32: Accepting Credit Cards for Tuition Without Incurring Fees

Cardholder Statement

Jane Smith 1234 Happy StreetPleasantville, MD 12345

Date: 2/14/14

BANKUSA

Wonderful Day School Tuition $20,375.12

Wonderful Day School Camp $456.28

Wonderful Day School Book Store $37.50

YXZ Grocery Store $26.29

UncleBob’s Pharmacy $12.75

Gasoline Station $58.34

Greatest Convenience Store $14.28

Page 33: Accepting Credit Cards for Tuition Without Incurring Fees

Disclosure of Surcharge

Disclosures must be provided at the point of entry

(online for example) and point of sale

Itemization of the final surcharge amount must be

identified separately on the transaction receipt.

Page 34: Accepting Credit Cards for Tuition Without Incurring Fees

Example of Disclosure

We impose a surcharge of ________%

on the transaction amount on Visa and

MasterCard credit card products, which is not

greater than our cost of acceptance.

We do not surcharge debit cards.

Page 35: Accepting Credit Cards for Tuition Without Incurring Fees

States Prohibiting Surcharging

California

Colorado

Connecticut

Florida

Kansas

Maine

Massachusetts

New York

Texas

Oklahoma

Page 36: Accepting Credit Cards for Tuition Without Incurring Fees

Surcharge Fee Program Summary

• Percentage fee on all credit cards

• No % may be charged on debit

• No restrictions on type of payment

• 3rd party cannot collect for schools

• Must be done in one single transaction

• The % fee is capped at 4%

• 30 day notification of intent to surcharge

Page 37: Accepting Credit Cards for Tuition Without Incurring Fees

Discount for Cash

Page 38: Accepting Credit Cards for Tuition Without Incurring Fees

TUITION 2014/2015

Tuition amounts for the 2014/2015 academic year are as follows:

Lower $20,000Middle $26,300Upper $28,600

Credit card payments are accepted through the WDS’s online tuition portal. The system will calculate the non-discounted total payable when using credit cards. The non-discounted levels are 2.75% higher than the discount for cash amount.

http://www.wonderfuldayschool.com/tuition

Please note these amounts are discounted for cash.

Page 39: Accepting Credit Cards for Tuition Without Incurring Fees

STUDENT BILL

Student Name:Account #:

Jane Smith123456

Date:Pay by:

2/14/142/30/14

If paying by: Amount Due: Notes:

Cash, Check or ACH $20,000** This is the discount for cash tuition amount

due if paying by cash, check, or ACH.

Credit Card $20,550**** This is the non-discounted tuition amount due

if paying by credit card.

Page 40: Accepting Credit Cards for Tuition Without Incurring Fees

STUDENT BILL

Jane Smith 1234 Happy StreetPleasantville, MD 12345

Date: 2/14/14

$20,000* Tuition for Mary Jones for 2014/15

Invoice States Payment Due in The Discount For Cash Amount.

Page 41: Accepting Credit Cards for Tuition Without Incurring Fees

TUITION PAYMENT PORTAL

The Wonderful Day School offers a discount for payment by cash or check.

If you’re paying by cash or check, the tuition amounts for the academic year 2013/2014 are:

Lower School $20,000

Middle School $26,300

Upper School $28,600

You can make payment by eCheck or ACH at the Discount for Cash level by choosing “ACH” as the payment option on the following screens.

If you’d like to make payment by credit card, you may do so by choosing “Credit Card” as your payment option on the following screens. The system will calculate the non-discounted amount which will be higher than the discounted amount by 2.75%.

Pay Invoice

http://www.wonderfuldayschool.com/tuition

Page 42: Accepting Credit Cards for Tuition Without Incurring Fees

Most states that appear to

prohibit or restrict surcharging

explicitly permit a discount for

cash approach.

Page 43: Accepting Credit Cards for Tuition Without Incurring Fees

Convenience/Service Fees

Surcharge Fees

Discount for Cash

Page 44: Accepting Credit Cards for Tuition Without Incurring Fees

If You Want to:Convenience/Service

Fee Surcharge Discount for Cash

Make credit card acceptance cost-neutral Yes Yes Yes

Accept all credit card brands Yes Yes Yes

All types of purchases? Limited(tuition, board and related fees only)

Yes Yes

Accept debit and prepaid cards Yes No Yes

Third party eligible to collect Yes No No

Know the requirements to implement

• Limited to tuition, board and

related fees

• 45 day notice to VISA & MC

• 30 day notice to VISA & MC

• 4% max charge

• Single transaction

Properly label invoices and published pricing

Operate in one of the 10 states* Check with your legal counsel Check with your legal counsel Check with your legal counsel

Page 45: Accepting Credit Cards for Tuition Without Incurring Fees

What

are my

peers

doing?

Page 46: Accepting Credit Cards for Tuition Without Incurring Fees

42%

51%

53%41%

Sampled DM clients

by region.

School that are accepting tuition by region

Page 47: Accepting Credit Cards for Tuition Without Incurring Fees

How are schools handling the fees?

Surcharge Fee

39%

Service/

Convenience Fee,

54%

Discount for

Cash

7%

Out of 200

Diamond Mind

Tuition Portal Users

Page 48: Accepting Credit Cards for Tuition Without Incurring Fees

Sampled 150 Diamond Mind TuitionPay clients

Average Number of

Monthly Tuition Transactions Per School

Credit Card

10

ACH

25

Page 49: Accepting Credit Cards for Tuition Without Incurring Fees

Sampled 300 Diamond Mind TuitionPay clients

Average Tuition Transaction Per School

Credit Card

$1,131

ACH

$3,437

Page 50: Accepting Credit Cards for Tuition Without Incurring Fees

Who’s accepting credit cards for tuition by student size

17%

33%

22%

13%

16%

<250

250-500

500-750

750-1000

1000+

Out of 300 Diamond

Mind K-12 clients

Page 51: Accepting Credit Cards for Tuition Without Incurring Fees

Card Types Used Across Campus

Debit,

5%

Standard Credit,

63%

Rewards, 32%

Page 52: Accepting Credit Cards for Tuition Without Incurring Fees

What

about

eCheck

only?

Page 53: Accepting Credit Cards for Tuition Without Incurring Fees

4% ACCEPT TUITION

PAYMENTS BY eCheck ONLY

Page 54: Accepting Credit Cards for Tuition Without Incurring Fees

source: www.electronicpayments.org

ACH Payment: $.50

Paper Check: $1.50

AVERAGE COST TO PROCESS...

Page 55: Accepting Credit Cards for Tuition Without Incurring Fees

Will people

perceive

something is

missing?

Page 56: Accepting Credit Cards for Tuition Without Incurring Fees

Question and Answers

Page 57: Accepting Credit Cards for Tuition Without Incurring Fees

www.diamondmindinc.com

www.diamondmindinc.com/webinars

www.diamondmindinc.com/blog

http://usa.visa.com/merchants/merchant-support/merchant-

surcharging.jsp

Resources