accelerating innovation through enterprise mobility

1 © 2015 Samsung Electronics America -‐ Confiden;al

SAMSUNG BUSINESS SERVICES

Robin Bienfait Execu0ve Vice President and Chief Enterprise Innova0on Officer May 3, 2015

Accelera'ng Innova'on Through Enterprise Mobility


Agenda

Compe0ng Objec0ves in the Enterprise

Open Discussion

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The Struggle Between Security and Innova0on

Samsung Services

Innova0on – Developing a Mobility Strategy


Employees CxO IT Management

I need our employees to be competitive, and equipped to do more

and do it faster so they can drive growth

for our company.

I want phones that are secure,

manageable, and easy to integrate into my existing network.

I want the latest technology and

applications in the hands of my team.

I just want a phone I can easily use for both my personal

and professional life.

Compe0ng Objec0ves


Common View of Security and Innova0on

Security Innova0on

5 5 © 2015 Samsung Electronics America -‐ Confiden;al Source: Adapted from Gartner Hype Cycle for Mobile Applications and Development, 2014

Mobile Security Landscape for Compe00on and Partners


GeRng It Right

Security Innova0on

Customers

$

Simplify Stabilize the environment

•  Secure and manage enterprise devices

•  Support BYOD and COPE

Innovate Purpose-‐built applica;ons

•  Foster collaboration

•  Increase productivity

•  Reduce costs

Transform Redefine business with mobility

•  Enable an always on, customer-driven business model

Connect Mobilize enterprise applica;ons

•  Provide secure mobile access to corporate resources

Steps to Innova0on and Transforma0on


8 8 © 2015 Samsung Electronics America -‐ Confiden;al

Strategic Roadmap: Timeline for Mobility

Transform Drivers

§ Consolidate mobile and tethered endpoint devices into single I&O organization.

§  Integrate mobile strategy into IT strategy, work processes, and policies to align investments with transformative business goals.

§ Use new technologies and new applications to enable new business models.

§  New generation “Z” of users demand multichannel, multimedia interface designs.

Source: Adapted from Gartner Strategic Roadmap, May 2014

Connect

§ Provide secure mobile access to corporate resources and personnel with proven technologies (EFSS, Secure Voice).

§ Develop applications to make data otherwise locked in the enterprise available to appropriate end users.

§ Ensure applications are developed for applicable end-user devices and use cases

§ Desire/Need to produce tangilble return on technology investment.

§ Connect to business outcomes through existing technologies.

§  Legal and regulatory compliance.

Drivers Simplify

§ Stablize the environment with mobile management services.

§ Ensure reliable and consistent levels of service and support.

§ Review security policies and architecture, including both BYOD and COPE.

§ Develop a mobile app integration architecture.

§ Establish a mobility center of excellence.

§ Centralize decision making. § Manage growth in number and types of

mobile devices, uses, policies, and demands.

§ Mitigate increasing costs and security concerns/risks.

§ Mobility exposes outdated planning, design, budgeting and support practices.

Drivers


Samsung Business Services offers a comprehensive suite of services to fully support the enterprise mobile ecosystem

Mobile Management Services •  EMM Platform Services •  EMM License Sourcing •  Device Provisioning

Technical Support Services •  Flexible Technical Core Service

Options •  Senior Engineer •  Tech-to-Site •  Health Check •  Extended Warranty/

Accidental Damage

* Included in Comprehensive Mobile Security Assessment, may be contracted separately

Application Support Services •  Application Development

and Migration •  Application Development Consulting

and Training •  Enterprise File Synch & Share •  Secure Voice

Security Services • Mobile Security Policy Review* • Mobile Security Architecture

Review* •  Comprehensive Mobile Security

Assessment

How Samsung Can Help


Final Thoughts

Sources: Adapted from Gartner Hype Cycle for Mobile Applications and Development, 2014 and Gartner Strategic Roadmap, May 2014

§  Mobile device platforms benefit from a security architecture that is superior to desktop operating systems with respect to malware resistance and data exposure.

§  The risk of data siphoning by users is a much more serious threat to the business than malware currently is.

§  IT organizations should rationalize security approaches, matching application access to the user's context-driven identity. Containerization (isolation) of enterprise information as a formal means to isolate business from consumer environments will become a standard approach.

§  In a bring your own device (BYOD) program, with no management over the device configuration, choose devices with strong native controls over devices lacking adequate controls or with security settings that can be disabled by users.

§  Adoption of mobile applications often requires changes to business processes as well as integration with systems in the back end to support the new processes. Plan accordingly.

§  These challenges are forcing organizations to look externally for service providers to help them navigate these fast-changing technologies and platforms, as well as to help them understand the implications for the business, including opportunities and risks.