academic librarians or?. brian e. c. schottlaender university librarian university of california,...
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ACADEMIC LIBRARIANS
OR?
Brian E. C. SchottlaenderUniversity Librarian
University of California, San Diego
ALDP 2007 ConferenceChinese University of Hong Kong
Thoughts on Identity, with Deductive Corroboration
OVERVIEW
My Charge Brief Environmental Scan Four Dimensions of Identity Skills
Personal Organizational Business Functional/Technical
Behaviors Values UCSD Libraries Professional
Recruitments, 2005–2007: Analysis
ALDP 2007
PREMISE “A library service and its future are
only as assured as the people offering that service.”
QUESTION “What kind of staff will be needed to
offer the services our communities will find indispensable and fundamental for their teaching and research?”
“There are diverse and unmet needs …
… now arising within the academy … To the extent that libraries and their leaders can reposition themselves to serve these evolving needs—which pertain in part to the centralized storage, description, and delivery of academic resources, and in part to the organization and support of scholarly communication within and across higher education institutions—libraries [and academic librarians] will emerge as even more central and vibrant resources for their institutions.”
— “Changing Roles of Academic and Research Libraries”
ACRL Tech Summit (November 2006)
Forecast: Cloudy
e-Everything Data LearningResearch Big Science Open accessSpace
Mass digitization Integration Interroperation
Personalization Budget pressureControl systems Services Stewardship
Information Google TeachingFundraising Collections
CompetitionAccess Preservation Collaboration
Top Ten Assumptions for the Future of Academic Libraries per ACRL
1. There will be an increased emphasis on digitizing collections, preserving digital archives, and improving methods of data storage and retrieval.
2. The skill set for librarians will continue to evolve in response to the needs and expectations of the changing populations (student and faculty) that they serve.
3. Students and faculty will increasingly demand faster and greater access to services.
4. Debates about intellectual property will become increasingly common in higher education.
5. The demand for technology related services will grow and require additional funding.
6. Higher education will increasingly view the institution as a business.7. Students will increasingly view themselves as customers and
consumers, expecting high quality facilities and services.8. Distance learning will be an increasingly common option in higher
education and will co-exist but not threaten the traditional bricks-and-mortar model.
9. Free, public access to information stemming from publicly funded research will continue to grow.
10.Privacy will continue to be an important issue in librarianship.<http://www.ala.org/ala/pressreleases2007/march2007/acrlfl07.htm>
Top Ten Assumptions for the Future of Academic Libraries per ACRL
1. There will be an increased emphasis on digitizing collections, preserving digital archives, and improving methods of data storage and retrieval.
2. The skill set for librarians will continue to evolve in response to the needs and expectations of the changing populations (student and faculty) that they serve.
3. Students and faculty will increasingly demand faster and greater access to services.
4. Debates about intellectual property will become increasingly common in higher education.
5. The demand for technology related services will grow and require additional funding.
6. Higher education will increasingly view the institution as a business.7. Students will increasingly view themselves as customers and consumers,
expecting high quality facilities and services.8. Distance learning will be an increasingly common option in higher education
and will co-exist but not threaten the traditional bricks-and-mortar model.9. Free, public access to information stemming from publicly funded
research will continue to grow.10.Privacy will continue to be an important issue in librarianship.
<http://www.ala.org/ala/pressreleases2007/march2007/acrlfl07.htm>
“Today’s library staff …
… must include people who see themselves as active contenders in a race for relevance, regard, and resources. Some of its members must have strong technical skills and an ability to identify specific areas in which technology can advance the institution in fulfilling its academic mission. Library staff must be capable of working effectively in partnership with faculty members to enhance the strength of teaching and research. … Library staffs in general must become more agile, more highly attuned to, and more aggressive in proclaiming just how different the world of knowledge has already become.”
— “Changing Roles of Academic and Research Libraries” ACRL Tech Summit (November 2006)
Four Dimensions of Identity
FUNCTIONS SKILLS
BEHAVIORS VALUES
Identity =
Per Compact OEDO 1 the fact of being who or what a
person or thing is. 2 the characteristics determining this.
Per MWDO 1 a : sameness of essential or generic
character in different instances b : sameness in all that constitutes the objective reality of a thing
2 a : the distinguishing character or personality of an individual
Is That All There Is? No, but...
AgeGenderEthnicityNationalityReligionSexual Orientation
Four Dimensions of Identity
FUNCTIONSWhat they do.
SKILLSWhat they can do.
BEHAVIORSHow they act.
VALUESWhat they believe in.
Functions + Skills + Behaviors + Values =
“It was agreed there would be an increase in the generalist, who would possess a broad knowledge-base coupled with high level communication skills.”
— Hampson. “The Impact of the Hybrid Library on Information Services Staff.”
“ . . . the librarian of the future . . . will be expected to be quite a versatile creature . . . able to imagine futures and work towards them.”
— Feret and Marcinek. “The Future of the Academic Library and the Academic
Librarian.”
SKILLS: Personal Ability to think in multiple dimensions; see “the big
picture” Understand and integrate the context for what transpires
in libraries: Cultural Social Intellectual Organizational Political Economic
Critical thinking skills Ability to work independently Communication skills
Listening Talking Writing
Presentation skills Keep up with new technology
SKILLS: Organizational Understanding of organizational behavior(s) Ability to think strategically Ability to think tactically Receptivity to constant change Ability to work well with others Teamwork skills Collaboration skills Problem-solving skills Process and political skills
Consensus building Decision making Conflict resolution Networking
SKILLS: Business
HR management Supervisory ability Staff development ability Training ability Fund management Project management Conversant with legal issues Grant writing Marketing
SKILLS: Functional/Technical Public services Outreach
Entertainment/Social Information Instruction
Collection development and management Selection Acquisition Organization Delivery Preservation
Metadata services, including knowledge of various metadata standards, schema, models, and structures
Descriptive Administrative Structural Technical
Conversant with learning and teaching technologies Conversant with a wide range of information technologies Conversant with Web-related languages and technologies Digital library services
Digitization Management Architecture
Media services
BEHAVIORS
Creative/Imaginative Flexible Self-motivated Confident Decisive Show initiative Entrepreneurial Risk takers
VALUES
Public serviceAccess to informationProfession and professional
developmentChangeContinuous learningThemselves
UCSD Libraries Professional Recruitments 2005/2006–2006/2007
1. Access Services Manager [x2]2. Assistant Head: Acquisitions Department 3. Associate University Librarian, Collection Services 4. Bibliographic Specialist 5. Campus Website Manager 6. Chinese Language Electronic Resources Cataloging Librarian 7. Circulation Manager [x3]8. Data Services Librarian 9. Economics and Business Librarian10.Electronic Information Services Coordinator 11.Engineering Librarian12.Fiscal Operations Manager 13.GIS Coordinator 14.Head: Collections and Access Services 15.Head: Desktop Services 16.Head: Reference, Instruction, and Outreach Services17.Head: Serials Cataloging Unit 18.Instruction & Outreach Manager19.Library Collections Fiscal Manager
UCSD Libraries Professional Recruitments 2005/2006–2006/2007
20.Manager of [Software] Development 21.Map Librarian22.Metadata Librarian [x2]23.Original Cataloging Workleader 24.Outreach and Instruction Librarian [x3]25.Programmer/Analyst [x9]26.Recruitment and Review Coordinator 27.Reference and Information Services Manager28.Reference and Instruction Coordinator 29.Reference/Instruction Librarian 30.Sociology, Ethnic Studies, and Gender Studies Librarian 31.Special Collections Cataloger 32.State and Local Government Information and Political Science
Librarian33.Systems Engineer [x4] 34.Training Coordinator 35.Undergraduate Services Librarian 36.United States Government Information and Political Science
Librarian37.Web Managing Editor 38.Web Technical Manager
UCSD Libraries Professional Recruitments 2005/2006–2006/2007:
SUMMARIZED
38 positions 54 FTE
16 Technology Specialists 15 Managers 14 Functional Specialists 5 Subject/Format Specialists 4 Business Specialists
UCSD Libraries Professional Recruitments 2005/2006–2006/2007:
CLASSIFIED
TECHNOLOGY SPECIALISTS [16]1. Campus Website Manager 2. Programmer/Analyst [x9]3. Systems Engineer [x4] 4. Web Managing Editor 5. Web Technical Manager
MANAGERS [15]6. Access Services Manager [x2]7. Assistant Head: Acquisitions
Department 8. Associate University Librarian,
Collection Services 9. Circulation Manager [x3]10. Head: Collections and Access
Services 11. Head: Desktop Services 12. Head: Reference, Instruction, and
Outreach Services13. Head: Serials Cataloging Unit 14. Instruction & Outreach Manager15. Manager of [Software] Development 16. Original Cataloging Workleader 17. Reference and Information Services
Manager
FUNCTIONAL SPECIALISTS [14]18. Bibliographic Specialist 19. Chinese Language
Electronic Resources Cataloging Librarian Data Services Librarian
20. Data Services Librarian 21. Electronic Information
Services Coordinator 22. GIS Coordinator 23. Metadata Librarian [x2]24. Outreach and Instruction
Librarian [x3]25. Reference and Instruction
Coordinator 26. Reference/Instruction
Librarian 27. Special Collections
Cataloger 28. Undergraduate Services
Librarian
UCSD Libraries Professional Recruitments 2005/2006–2006/2007:
CLASSIFIED
SUBJECT/FORMAT SPECIALISTS [5]29.Economics and Business
Librarian30.Engineering Librarian31.Map Librarian32.Sociology, Ethnic Studies,
and Gender Studies Librarian
33.State and Local Government Information and Political Science Librarian
34.United States Government Information and Political Science Librarian
BUSINESS SPECIALISTS [4]
35. Fiscal Operations Manager
36. Library Collections Fiscal Manager
37. Recruitment and Review Coordinator
38. Training Coordinator
POSITION OVERVIEW Phrase Frequency Count: Raw
3/3+:20 the ucsd libraries15 instruction and outreach15 13 social sciences 10 sciences 10 reference instruction and9 the development of9 of the ucsd9 combined social sciences9 at a combined9 a combined social9 humanities8 the social sciences8 in library wide8 general reference assistance8 evening and weekend8 and electronic resources7 wide planning and7 weekend reference hours7 the needs of7 reference hours required7 policies and procedures7 member of the7 and weekend reference7 a member of6 to participate in6 the s e6 the biomedical library6 some evening and6 participate in library6 of the libraries’6 librarians are expected6 liaison to the6 is responsible for6 in support of6 expected to participate6 as a member6 are expected to6 and maintenance of5 wide and system5 university of california5 ucsd edu 5 to the head5 to be professionally5 the ucsd libraries’5 the direction of5 system wide planning5 social sciences humanities5 responsible for the5 related to the5 reference assistance at5 primary responsibility for5 planning and governance5 of the biomedical5 of technical services5 management of the5 library wide and5 government documents reference5 governance and to5 for the ucsd5 documents reference desk5 direction of the5 be professionally active5 as well as5 and to be5 and system wide5 and government documents5 and governance and5 http 4 works closely with4 ucsd libraries at4 to the university4 to the director4 to the development4 to meet the4 to develop and4 the university of4 the librarian will4 the incumbent will4 the head of4 the coordinator of4 services and collections4 sciences humanities4 resources and services4 reference desk some4 reference 4 programs for the4 pertinent meetings and4 participates in the4 of the sshl4 of the library4 of the head4 of 4 meetings and conferences4 library wide planning4 library liaison to4 libraries at pertinent4 in the social4 in depth reference4 government and geographic4 geographic information services4 edu 4 develop and implement4 desk some evening4 depth reference service4 data government and4 coordinator of technical4 continuing and electronic4 at pertinent meetings4 assistant department head4 assistance at a4 as library liaison4 and outreach programs4 and instructional programs4 and geographic information4 and 4 humanities and3 with other library3 virtually and at3 user outreach and3 unit of the3 undergraduate services librarian3 ucsd librarians are3 to ensure that3 the use of3 the ssh library3 the mandeville special3 the library collections3 the head for3 the director for3 the department head3 the assistant department3 technical services in3 support in evaluating3 special collections library3 shared cataloging program3 services to meet3 services of the3 services in the3 services at the3 services assumes a3 serves as a3 sciences humanities and3 s e library3 role in planning3 resources and coordinating3 represent the ucsd3 related collections as3 reference service and3 reference assistance virtually3 purchasing efforts for3 provides general reference3 policies procedures and3 outreach and instructional3 other uc campuses3 other library staff3 of new technologies3 of electronic resources3 needs of university3 metadata and bibliographic3 mandeville special collections3 library in the3 key role in3 issues related to3 information services assumes3 in the biomedical3 in evaluating digital3 in consultation with3 in all formats3 humanities and government3 head for data3 has primary responsibility3 hardware and software3 government information and3 geospatial data collections3 for the uc3 for the effective3 for reference instruction3 for data government3 faculty and students3 evaluating digital resources3 efforts for the3 economics and business3 digital resources and3 coordinating consortial purchasing3 contributes to the3 consortial purchasing efforts3 collections as assigned3 collaborative collection development3 cataloging policies and3 california digital library3 at the s3 assumes a leadership3 assistance virtually and3 assistance and support3 and support in3 and programs for3 and participates in3 and outreach the3 and implementation of3 and geospatial data3 and coordinating consortial3 and bibliographic control3 and at a3 and analysis of3 and academic review3 actively participates in3 a wide variety3 a variety of3 a leadership role3 a high level
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POSITION OVERVIEW Phrase Frequency Count:
Distilled
15 instruction and outreach 10 reference instruction 8 evening and weekend 8 and electronic resources 7 policies and procedures 6 expected to participate 5 system-wide planning 5 planning and governance 5 government documents
reference 5 be professionally active 4 services and collections 4 resources and services 4 library wide planning 4 library liaison to 4 geographic information
services
3 role in planning 3 reference assistance
virtually 3 outreach and instruction 3 of new technologies 3 of electronic resources 3 metadata and bibliographic 3 in evaluating digital 3 in all formats 3 head for data 3 hardware and software 3 geospatial data collections 3 for reference instruction 3 faculty and students 3 evaluating digital resources 3 coordinating consortial
purchasing 3 consortial purchasing efforts 3 collaborative collection
development 3 a leadership role
POSITION OVERVIEW Phrase Frequency Count:
Massaged services and collections instruction and outreach reference instruction reference assistance virtually government documents
reference geographic information services policies and procedures
collaborative collection development
consortial purchasing efforts metadata and bibliographic
in all formats electronic resources evaluating digital resources data geospatial data collection
new technologies hardware and software
expected to participate a leadership role role in planning system-wide planning library wide planning planning and governance
be professionally active
library liaison to faculty and students
evening and weekend
KNOWLEDGE, SKILL, ABILITY Phrase Frequency Count: Raw
3/4+:25 the ability to24 in an academic21 school or other21 other appropriate degree21 or other appropriate21 or equivalent experience21 library school or21 from a library21 degree or equivalent21 degree from a21 appropriate degree or21 a library school18 to library services18 one or more17 relevant to library17 or more fields17 more fields relevant17 in one or17 fields relevant to17 experience in one17 equivalent experience in16 written communication skills16 to participate in16 policies and procedures16 oral and written16 and written communication14 librarians are expected14 expected to participate14 are expected to13 to be professionally13 be professionally active13 and to be13 and the ability12 planning and governance11 the social sciences11 a variety of10 work both independently10 to work effectively10 to work both10 both independently and10 an academic library10 able to work9 work effectively with9 wide planning and9 wide and system9 system wide planning9 participate in library9 library wide and9 including the ability9 in library wide9 be able to9 and system wide9 and ability to9 an academic or8 understanding of the8 the use of8 print and electronic8 in a complex8 governance and to8 demonstrated ability to8 and governance and8 ability to work8 ability to communicate7 willingness to share7 to share ideas7 skills for group7 seeking and respecting7 problem solving skills7 or research library7 of print and7 information and opinions7 independently and collaboratively7 including expressing ideas7 in the social7 improve processes by7 implementing changes as7 ideas effectively seeking7 group activities including7 for group activities7 expressing ideas effectively7 effectively seeking and7 developing and implementing7 decision making skills7 communication skills for7 changes as appropriate7 as well as7 and respecting the7 and implementing changes7 and experience with7 activities including expressing6 to improve processes6 seeking information and6 processes by assessing6 procedures seeking information6 others active listening6 or coursework in6 of others active6 listening and willingness6 knowledge of the6 individuals and groups6 in writing and6 complex changing environment6 collaboratively in a6 by assessing procedures6 assessing procedures seeking6 and willingness to6 and problem solving6 and communication skills6 active listening and6 academic or research6 ability to improve6 a complex changing6 5 work comfortably in5 to work independently5 to work comfortably5 to excellence in5 to communicate effectively5 to be able5 the opinions of5 strong commitment to5 social sciences or5 skills including the5 shared decision making5 respecting the opinions5 participate in librarywide5 original and copy5 organizational analytical and5 opinions of others5 opinions developing and5 of 5 making environment and5 in service and5 in collection development5 in a shared5 in a dynamic5 experience in reference5 excellence in service5 environment and to5 effectively with students5 decision making environment5 communication skills including5 communicate effectively with5 commitment to excellence5 comfortably in a5 and opinions developing5 and decision making5 and copy cataloging5 and collaboratively in5 a shared decision5 ability to4 years experience in4 writing and in4 with a variety4 windows 4 wide range of4 ucsd librarians are4 tools in the4 to create and4 the phone in4 the integration of4 the design and4 the delivery of4 sufficient to verify4 sufficient to perform4 students faculty and4 students and faculty4 strong oral and4 statistical sources and4 skills sufficient to4 skills and ability4 serving similar clientele4 service and be4 sciences or humanities4 reference service in4 reference and bibliographic4 range of print4 phone in writing4 over the phone4 or experience in4 of two years4 of the library4 of library instruction4 of computer systems4 of and experience4 of a wide4 must have a4 library serving similar4 languages such as4 knowledge of computer4 knowledge of a4 interpersonal skills to4 integrated library system4 information over the4 in the design4 in reference service4 have a strong4 governance to be4 experience with the4 experience in an4 electronic reference and4 develop and implement4 detailed information over4 clearly and concisely4 bibliographic tools in4 and oral and4 and knowledge of4 and in person4 and governance to4 and electronic reference4 and bibliographic tools4 and be able4 analytical and communication4 an understanding of4 ability to use4 a wide range4 a strong commitment
— Copyright © www.writewords.org.uk
KNOWLEDGE, SKILL, ABILITY Phrase Frequency Count:
Distilled
21 other appropriate degree 21 or equivalent experience 16 written communication
skills 16 policies and procedures 14 expected to participate 13 be professionally active 12 planning and governance 10 work both independently 9 library wide and 9 system wide planning 8 print and electronic 8 ability to communicate 7 willingness to share 7 to share ideas 7 problem solving skills 7 independently and
collaboratively
7 expressing ideas effectively
7 dveloping and implementing
7 decision making skills 7 to improve processes 6 by assessing procedures 6 active listening and 5 shared decision making 5 experience in reference 5 excellence in service 5 commitment to
excellence 5 the integration of 4 the delivery of 4 students and faculty 4 knowledge of computer 4 interpersonal skills to 4 and electronic reference 4 and bibliographic tools 4 a strong commitment
KNOWLEDGE, SKILL, ABILITY Phrase Frequency Count:
Massaged
appropriate degree or equivalent experience
experience in reference electronic reference knowledge of computer bibliographic tools print and electronic
expected to participate library wide and system wide planning planning and governance
decision-making skills shared decision-making problem-solving skills
policies and procedures improve processes assessing procedures
developing and implementing integration delivery
interpersonal skills ability to communicate active listening expressing ideas effectively written communication skills
work both independently independently and collaboratively
willingness to share share ideas
strong commitment commitment to excellence excellence in service students and faculty
be professionally active
Dinosaur or Phoenix?
Sources
Breaks, Michael. “What Do We Want From Our Digital Librarians?” Presentation given at Université Laval, 2005. <http://www.iatul.org/conference/proceedings/vol15/PAPERS/Michael%20Breaks%20IATUL%20>
Conference%20Laval%20University.ppt> “Changing Roles of Academic and Research Libraries” (ACRL Tech
Summit, November 2006). <http://www.ala.org/ala/acrl/acrlissues/futureofacademiclibrariesandhighereducation/changingroles.htm>>
Choi, Youngok and Edie Rasmussen. “What Is Needed to Educate Future Digital Librarians: A Study of Current Practice and Staffing Patterns in Academic and Research Libraries.” D-Lib Magazine, Vol. 12, No. 9 (September 2006).
Feret, Blazej and Marzena Marcinek. “The Future of the Academic Library and the Academic Librarian – A Delphi Study.” (11 June 1999). <http://educate.lib.chalmers.se/IATUL/proceedcontents/chanpap/feret.html>
Hampson, Andrew. “The Impact of the Hybrid Library on Information Services Staff.” (14 January 1999). <http://builder.bham.ac.uk/reports/html/focus.asp#summary>