About Neotel

Contents

- Introduction to Neotel - About Neotel - Our Vision - Our Mission

- Our solutions - Consolidated solution overview - NeoVoice - NeoBroadband - NeoInternet - Data - Security - Hosting

Introduction to Neotel

Our Vision

To be the partner of choice enabling a new world of communications and services, delivering excellence and creating value for our customers, employees and partners.

Our Mission

Leveraging our global reach, people and partnerships, we deliver superior communications

and managed services through continuous innovation, reliable world-class technology

and exceptional customer service.

Neotel is South Africa’s first converged communications network operator, offering services that bring together voice, data

and Internet, delivered via optical fibre or wireless access. Our services are delivered via our own independent national

network.

Neotel provides a range of value-added services for business, wholesale network operators, network providers and

consumers. From a basic telephone handset at home to the data centres that have become the epicentres of local and

international business – Neotel is an innovative disrupter in the South African telecommunications space.

This innovation is at the heart of Neotel. Since launching in August 2006, Neotel has delivered:

• ThefirstTier1IPTransitserviceinSouthAfrica

• ThefirstcarriervoiceoverIPservice

• Thefirstwirelesshomephone

• Thefirstpublictelepresenceservice-combininghighdefinitionvideoandspatialaudiowithadvancedtechnologies

enabling multiple participants to hold global meetings as if in the same room

• Thefirstconvergedaccessserviceonfibre;and

• ThefirstfibrebroadbandserviceinSouthAfrica-deliveringanunparalleledInternetexperiencetobusinesseswith

speedsofupto15Mbps.UnlikeheavilycontendedADSLservices,NeoBroadbandoffersafastandefficientInternet

service with very little contention.

About Neotel

Neotel products and services

Our Offerings

Neotel Business offerings

Today’s business world is fluid, dynamic and fast-paced. To be successful you need communications solutions that not only give you the competitive edge, but have the flexibility and scalability to meet your changing business requirements as you expand. Neotel understands this.

That’s why our team has developed an extensive value-added range of communications solutions, using next generation state-of-the-art technology.

Ourinnovativevoiceanddataservicesutiliseourpure-IPNextGenerationNetwork,poweredbyNeotel’shigh-performancefibre optic backbone. Not only are we South Africa’s first converged communications network operator, but we’re the only South African network with a truly global reach, through our shareholder relationship with Tata Communications.

We connect the major centres in South Africa to each other and to the world, directly linking the country into Tata’s global Tier 1network.Ourcontinuallyexpandingrangeofbusinessservicesaregearedtomakingyourbusinessmoreefficient–whilereducing the cost of doing business.

Some of our business solutions and services is outlined below

Neotel’s Voice Solutions

Neotel offers flexible voice service solutions to match your company’s needs and budget. Our voice services, deployed over our fully redundant fibre network, will ensure your business stays connected. Neotel Voice

Service includes products with single line as well as multi-line offerings and call rates that could save youupto35%.

NeoVoice

NeoVoiceisamulti-linevoicesolutionthatcombinesconventionaltelephonywithintelligentNextGenerationvoicetechnology.ThroughourGeographicNumberPortability(GNP)service,youcanmovetoourlandlineoffering

without changing your number and incurring unnecessary expense.

Neotel’s Internet Services

NeotelistheonlyTier1operatorinSouthAfricawithglobalreach,throughourmajorityshareholderTataCommunications–bringing the Internet to South Africa. Our Internet suite of services provides businesses with varying connection types. This ranges from broadband Internet access to dedicated Internet access and includes numerous international versus domestic bandwidth allocation ratios.

NeoInternet

IfyourInternettrafficvolumeisunpredictable,oursuiteofInternetservicesissuitableforyouasthereisnoratelimitorbandwidthcapping.Thebandwidthisguaranteedforinternationaltrafficuptoportspeed,dependingonnetworkavailability.OurInternetservicesguaranteeahighrateofreliability,efficiencyandsecurity.

NeoBroadband WiMAX

NeoBroadband WiMAX is an affordable uncapped internet access delivered over Neotel’s established WiMAX infrastructure. The service gives your business cost effective, convenient and fast internet connection. It’s a flexible scalable solution that can be upgraded or downgraded depending on your changing business requirements. Our

rapid turnaround time for installation means you can be up and running quickly.

NeoBroadband Fibre

NeoBroadband Fibre, delivered over Neotel’s tried and tested fibre infrastructure, is a flexible, scalable solution that gives you a reliable, convenient and fast internet connection. As there are no fixed lines, should you need to relocate premises,yourconnectiongoeswithyou–andwithinashorttime,theinstallationiscompletedatyournewoffices(coveragedependent).Forbusinesseslookingforastable,highlyreliableinternetaccessservice,NeoBroadbandisthe right option.

Neotel’s Security Services

NeoSecure - Unified Threat Management

NeotelUnifiedThreatManagement(UTM)isacomprehensivesecuritysolutionthatallowsforadvancedthreatmanagement.UTMprovidesanall-in-onecoverageforcommonsecurityneedsincludingfirewall,intrusiondetection/

prevention system, anti-spam and web filtering capabilities.

MailGuard&MailArchiving

MailGuardandMailArchiving are our comprehensive email management solutions that address email related securitythreats,suchasviruses,SPAMandconfidentialitybreaches.BothproductscomplementNeoInternetbyaddressingsecurityconcernsandenablingaholisticInternetoffering.MailGuardoffersemailanti-spam,anti-virus

and content filtering of all emails, while Mail Archiving is an email archiving service that helps satisfy email policy and

regulatory compliance needs.

Neotel’s Data Services

Our data suite of services includes products that provide businesses with varying types of point-to-point or point-to-multipointdataconnectivity.OurprivatelymanagedlocalandglobalIPnetworkallowsustoofferclientsMPLSVPN

types of service with varying class of service options.

NeoOne

NeoOne offers you access to high-speed bandwidth as well as the ability to benefit from true converged voice and data services right to your doorstep. A single fibre optic installation and your business will benefit from a range of services without the necessity to invest in multiple installations that are both costly and disruptive to

your business. You can get all of this at a flat monthly fee.

Neotel’s Hosting Services

To assist you to maximise your technology budget and benefit from our considerable technology expertise and

infrastructure investment, Neotel offers a suite of cost-effective hosting services.

NeoHost: Colocation

Our colocation services provide state-of-the-art facilities that enable a robust, flexible and scalable environment foryourITinfrastructureneeds.Ourworldwidefootprintof12facilitiesprovidesallthenecessaryspace,

security, power and connectivity options your business could need.

NeoHost: Managed Hosting Services

This suite of value-added services, including managed storage, managed backup and virtual firewall, complements our premium data centre services. Through these comprehensive services, you have access to and use of our world-class storage and network infrastructure, fully managed and supported by skilled staff. Our Managed Hosting Services allow for easy expansion and upgrading of services.

NeoHost: Virtual Host

Our highly secure Virtual Host service enables businesses to consolidate and continuously optimise infrastructure and application services in virtualised environments, reducing capital expenditure while improving business agility. As Neotel provides an end-to-end managed solution offering, the risk of vendor complexity is reduced while the ability of businesses to seamlessly expand networks is enhanced.