Human Capital and the Innovation Ecosystem

Dr. Abhijit BhattacharyaDirector,Centre for Entrepreneurship & InnovationArthur Lok Jack Graduate School of Business

Cracking the code of innovation

• High rate of knowledge obsolescence is creating messes all around

• A mess is a set of highly dynamic problems that are deeply interconnected

• Management of mess requires innovative solutions based on systems thinking

Managing the Mess in Education

• Deliverables of educational institutions in a knowledge economy

• Time to test new innovative models such as, – ‘Fixed performance variable duration’ model, – Student-centric learning models

• Business schools need to help students to debate and test the underlying assumptions of the theory they are learning about

• Only the ability to think critically can make young managers succeed in managing businesses in a disruptive world

Enabling Factors for the Innovation EcosystemEnabling Factors for the Innovation EcosystemEnabling Factors for the Innovation EcosystemEnabling Factors for the Innovation Ecosystem

Social Factors

• Ideation Processes • Peoples & Skills• Leadership &

Organization• Culture & Values

Provide innovative solutions to customers’ problems

Provide innovative solutions to customers’ problems

Technical Factors

• Big data or streaming analytics

• Organization’s own Database management

• Integration of internal and external information networks for optimizing decisions

Managing the Ideation Process

• Make innovation everyone’s job

• Balance between conformity and creativity

• New metrics and reward criteria

• Measuring Learning Return on Innovation

• Maximize creative potential of the organization by balancing:– Divergent & Convergent thinking, Experience

& Imagination, Insider & Outsider

• Use all possible mechanisms: – time allowance, innovation training and tools,

open market for ideas, easy access to seed funding, create structures for mentoring and support

Developing People and Skills

• Great opportunities to demonstrate and develop leadership

• Leadership/CEO to facilitate Total Innovation Revolution

• Leadership has to master the art of managing creative deviation

• Need for Innovation in organizational structures (Morning Star, Kyocera, Zappos)

Leadership and Organization

• Encouraging a culture of challenging orthodoxies

• Make Transparency synonymous to the organizational identity

• Recruitment and reward structure based on creative idea generation and entrepreneurship

• Challenges for the Human Resources to free the system from the highest-paid-person’s-opinion (HIPPO) syndrome

Culture and Values

Thank You !