Australian Business & IT Expo Emerging Information & Communication Technologies : Forum

29 July, 2010

James Sankar – Director, Applications & Services, AARNet

Domestic Footprint

2

International Footprint

3

IP Traffic Growth - Video

IP Traffic Growth - Video

1. Room based H.323 video - ANU & Manhattan music school collaborations

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ANU School of Music & Manhattan School of Music Professor Adrian Walter, ANU introducing Christianne Orto from Manhattan School of Music,

1. Room based H.323 video - “Ask an expert” conferences

• IIA briefing on copyright – prep/planning for TV like program

2. TelePresence: For High level Exec mtgs

•  Face to face, immersive interaction •  “Just like being there”

•  Full HD , 1080p •  Easy to use, like dialing the phone

2. TelePresence: For Research & Education

TelePresence Marketplace consolidating

Polycom RPX Cisco Telepresence 3000

Tandberg Telepresence

LifeSize TelePresence

Teliris

Making collaboration easier from more places

3. Personal/Desktop services – multi-skype video

Scalable video platform required to scale/secure 3+ video platforms

• Situation – Increased use – Increased product/

service suite – Scale, manageability,

security, reporting issues to handle

• Approach to improve – Session Border

controller evaluation – Numbering plan

review – Current services to

be supported – New services to be

created

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Why eduroam was created

•  Students come with own mobile devices expecting to connect

•  Visiting scholars, researchers bound by complex policies at institutions

•  different wireless networks on campus = duplication, waste, security gaps

•  Overseas campuses access in another languages or require data roaming.

•  Regulations, complexity, cost harming collaboration and wasting resources

How eduroam works

Eduroam service promotion

• Eduroam rocks - http://amplicate.com/rocks/eduroam (68% love 32% sucks)

• Eduroam animation – www.eduroam.edu.au 16

Up to 500 unique devices visiting other universities in Australia

2008 2009 2010

Current eduroam services landscape

• 1800+ sites in Europe (originated there) • 144 sites in Australia • 21 sites in Canada • 10 sites in USA (expected to grow to 100) •  Interest from Mauritius, Nepal, India,

Storage AARNet will support customers manage their growing data storage requirements efficiently in the cloud by:

1. Moving CloudStor to production (pending capacity, demand)

2. Developing permanent storage options via commercial Cloud

3. Exploring other innovative services – sandpit/trial 4. Assessing migration to ARCS/ANDS (for research) with

support for educationalists/administrators

Cloudstor Application –  Example of international NREN collaboration –  “YouSENDit” on Steroids – 30Gb+ files – Upload large files to “cloud” and retrieve from

“cloud”, assists transfer of large datasets, lecture/video content

–  Simple solution, temporary storage, AAF enabled

Making use of the network – Unmetered access to Digital Content Providers with AARNet

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Collaborating to deliver more services and content

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What’s Next?

•  High resolution visualisation for teaching, learning, research collaboration, tele-health

•  Massive science instruments, pushing networking boundaries

CSIRO Discovery Center Canberra

U Queensland U Melbourne

Optiportals have made headway in Australia!

AARNet

Using high resolution visualisation technology Univ. Melbourne - Planning Brain Surgery for Severe Epilepsy

www.calit2.net/newsroom/release.php?id=1219

Audience in Calit2@UCSD Auditorium

*Extracted from “Visualcasting: Scalable Real-time Image Distribution in Ultra High Resolution Display Environments”, Byungil Jeong, University of Illinois

Collaboration with SAGE Bridge •  “A pixel duplicator and splitter

for Visualcasting”*

• Allows multiple OptIPortal Collaboration

•  Inherently scalable: could consume all available bandwidth on a core network!

• Demonstrated at APAN29, utilising up to 6.4 Gbps of bandwidth

•  Initial 6 month trial includes UQ, UniMelb, NICT (Japan) and GIST (Korea)

DVTS: APAN Medical Working Group

Laparoscopic Tele-surgery 27

Brisbane

Sydney

Tokyo

Seoul

First Tri-Continental Premier of a Streamed 4K Feature Film With Global HD Discussion

San Paulo, Brazil Auditorium

Keio Univ., Japan Calit2@UCSD

4K Transmission Over 10Gbps-- 4 HD Projections from One 4K Projector

4K Film Director, Beto Souza

Source: Sheldon Brown, CRCA, Calit2

Remote Control of Scientific Instruments: Live Session with JPL and Mars Rover

Source: Falko Kuester, Calit2; Michael Sims, NASA

September 17, 2008

10Gbps Lightpath Collaboratory

National LambdaRail

Campus Optical Switch

Data Repositories & Clusters

HPC

HD/4k Video Images

HD/4k Video Cams

End User OptIPortal

10G Lightpaths

HD/4k Telepresence Instruments

17 telescopes for 33 Hours!

Australia’s Bid to host the Square Kilometre Array:

Shire of Murchison Towns: 0 Population: 110

SKA Shortlisted sites: Australia & Southern Africa

How does this relate to business?

What are the gotchas, what do we need to plan for, strive for?

8 Trends Impacting our World

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Objective 3: Developing applications

and services

NBN – in Australia and overseas (Singapore,

US, etc)

Globalisation User expectations of

connectedness anywhere

Mobility smart phone access,

data capabilities outpacing PCs

Virtualisation - faster models - rapid business development

Cloud: large companies delivering advantage e.g., Google, Microsoft, Amazon etc.

Social networks & virtual worlds

Personal e.g., Facebook Professional e.g.,

LinkedIn Second Life + SLoodle

Video: dominating voice traffic

E Research Model targeted government funding;

ARCS/ANDS/AAF

“Killer Apps” over next 3 years “APL is a shared services delivery platform … the de facto means by

which we’ll deliver any network infrastructure”

Technology Customer feedback

Video conferencing:

“Is big and will remain so. How to interconnect with that?” “HD video is killer app … massive ‘green’ ramifications; is the new ‘email’ for importance in business connectivity” “Video will be transforming our lives in next 5-10 years… social networks and second life virtual worlds will drive collaborations”

Access: “Killer apps will be anything at the sector level such as storage of datasets or AAF operator … connect additional repositories held in other sectors such as Health images, datasets and rich media repositories”

Cloud computing & Storage:

“AARNet to be catalyst for [access to] cloud computing (staff mail, data centres, storage)” “AARNet needs to provide the transport layer to storage devices” “Ensure compliance re data storage and access”

National Broadband Network

Network needs of the R&E sector dwarf most of the community

38 © 2009, AARNet Pty Ltd

Wireless 802.11N recommended add on, free-to-air/foxtel coming

Telstra/Exetel NBN trial: Point Cook

Telstra/Exetel NBN trial: Point Cook

•  Speeds quoted were to the exchange not the Net

•  Used mobile devices more than laptop/PC

•  Found it hard to get access to many services or compelling content

•  Just did what I usually did, but faster

Telstra/Exetel NBN trial: Point Cook: FTTH: 100 down / 5 Up

Focus Areas – within your organisation 1.  Be clear on what your trying to achieve with ICT, remind yourself regularly.

2.  Address any bushfires, be prepared to use independent experts to assist, fresh eyes, especially security, scale, identity mgt, silos web services

3.  Innovation requires acceptance of failure and disruption but may provide competitive advantage, key is how to back winners and mgt of frequency of change, need senior mgt support.

4.  Decide on what remains in-house and what can be outsourced “Gmail”.

5.  VoIP/Video wide berth of options and pricing = tie in close to your business processes, link to travel budget reduction targets, note productivity gains (inc CO2 emissions), have a scalable/secure platform or use “cloud”.

6.  How can ICT drive sales and marketing – viral marketing/social networks?

7.  Have a game plan for ICT investment (ROI), measured outcomes and a vision for where you want to be in 3-5 years, review every 18 months, who are your strategic partners to leverage strength's?

8.  How to embrace Innovation? Requires acceptance of failure and disruption for competitive advantage, key is how to back winners and mgt of frequency of change. Project Mgt skills, IT can do culture required

9.  How to recruit and motivate your staff, more ICT can mean more work, what are the incentives to drive ICT/new services and retain and motivate staff?

Focus Areas – the customer/supplier Customer

1.  Services will be expected to be accessed 24x7, how will you respond to that?

2.  Services will be available in the home via the NBN or on the road via 3G/4G, what does that mean for your business? How will you respond?

3.  What will access to faster broadband mean to your organisations – pros/cons?

4.  How do you decide what platform (Operating systems, browsers, mobile devices) are worth supporting?

Supplier

1.  How can the supplier relationship be strengthened via ICT? What collaborative apps, workflow changes can be made to reduce costs, improve product/quality?

2.  What strengths does your organisation have and where does a partnership help address weaknesses, where can ICT facilitate such opportunities

3.  What backend systems (silos) can be redesigned to offer a competitive edge?

4.  How can we embrace the web services world (web 2.0 and 3.0), mobile world (3G, 4G, 5G) and access to fibre network access for greater efficiencies, productivity, sales

5.  What are the challenges and threats to this new world (bigger pipes = bigger security concerns?); embrace the cloud versus privacy; managing the more disperse/flexible workforce; delivering many more channels to the customer/supplier;

Focus Areas – ICT As ICT becomes EVER MORE critical (Utility level) what is/will be the scorecard on

1.   Network service layer: adequate redundant bandwidth, Quality of Service, DNSSEC, IPv6, secure wifi, MPLS,

2.   Middleware and server layer: Identity management, security, access controls, account mgt, Redundant virtualised servers, anycast addressing support, cfengine change mgt controls, storage, DR measures etc.

3.   Applications layer: wiki/collab platforms, email, finance systems, website, social media, voip/video services, inventory, eCommerce etc

4.   Services layer: Robust, scalable unified communications platform;

5.   Support layer: Helpdesk support, training, toolkit for staff to achieve their goals.

6.   Management layer: Appropriate resourcing, proper planning (project mgt team?), expectations mgt (within, with customers, suppliers) key to managed service expectations – service catalogue ICT/business strategy, CIO position etc,

My focus areas in AARNet.

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Mission Prove AARNet’s value…by delivering applications and

services that ensure customers extract increasing value out of the network…by understanding our customers and understanding technical innovations…deliver tangible improvements in connectivity, collaboration and storage for researchers, educators and

administrators

Objective 1: Enabling unique

real-time collaboration capabilities

Objective 3: Supporting to manage growing data storage

requirements in the cloud

Objective 2: Providing unparalleled

levels of connectivity for customers “anywhere,

anytime”

Thank You