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AGILE IT SOLUTIONS AND MANAGED SERVICES, DELIVERED BY EXPERTS

FULLY ACCREDITED DESIGN,  DEPLOY AND MANAGEMENT SUPPORTED BY OUR 24 / 7 SERVICE DESK

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Work cohesively with your teams to deliver additional

revenue and margin streams and satisfaction to your

customer base.

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WHO ARE WE?

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WHO AND WHERE WE AREAll About People, Process, Productivity = aap3Founded on the principle of providing technology or skills to increase business productivity & gain competitive advantage.Founded in 1998

San Jose, CAWest Coast Operations

“Capital of Silicone Valley”

Cary, NCEast Coast Operations

& US HQ

“Research Triangle Park”

SouthamptonPan-European Operations

& UK HQ

“Southampton Science Park”

Service Operation Centres (SOCs)

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IT SERVICESTransform your IT, innovate your business and deliver an enhanced

customer proposition.

Provide unmatched capabilities, harnessing information technology to give customers a superior experience and help them realise

their IT full potential.

Allows you to focus on your core business activities.

35,000+Users

70+Countries

500+Workforce

10+Year

ClientsBuild to order

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ACCREDITATIONS & CERTIFICATIONS

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WHO WE DO IT FOR

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PLATINUM CLIENTS

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WHAT WE DO

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OUR CORE

Providing comprehensive end-to-end LAN, Wi-Fi and Security solutions . aap3 ;

designs, builds and manages secure scalable networks enabling you to focus on

your core business

Transforming your customers’ computing environment utilising

innovative hybrid solutions built to enhance your

customers’ business and achieve your overall goals.

Blending in house, virtual and on site support to

provide a solution tailored exactly to your needs so that you / your customers can get

the very best from their IT investment.

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WITH MORE FOCUSFocused on your computing environments, applications and cloud services capabilities to

ensure you meet business goals

Network Focus

Waas

Low & high Density Wi-Fi

Vendor Agnostic Routing and Switching capabilities

Network Security Best Practice approach

IT Focus

On Premise & Remote

Iaas, Paas

Convergence

Cloud Solutions

Migration Solutions

Security Solutions

Managed Services

IT Service Desk

RMS

Project management Office

Field Services

Consultation

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NETWORK SOLUTIONS

ASSESS PLAN DESIGN IMPLEMENT OPERATE

Security Firewall auditIPS/IDS audit Risk Mitigation Plan High & Low Level

Security DesignsPre-vetted & qualified

installersRemote Managed

Service

LAN Router auditSwitch audit LAN Remedy Plan High & Low Level LAN

DesignsPre-vetted & qualified

installersRemote Managed

Service

WIFI Wi-Fi auditWi-Fi Questionnaires Wireless Site Survey High & Low Level Wi-Fi

DesignsPre-vetted & qualified

installersRemote Managed

Service

WAN/VPNMPLS & Leased Line

auditVPN audit

WAN Action Plan High & Low Level WAN Designs

ISP Partners & qualified installers

Remote Managed Service

Understand what you have

Understand where you should/want to be

Design the solution in detail

Implement the approved solution

Making sure your network operates as

designed

Gain a single pane of glass view of your networks health and mitigate risks to your business from potential security breaches to device failures.

Providing a complete end-to-end network solution operated by our RMS service.

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IT SOLUTIONSFocused on computing environments, applications and cloud services to ensure you meet

business goals.

Computing Solutions

On-Premise Architecture

Virtualisation

Hosted / Datacentre

Infrastructure as a Service

Storage / Backup Solutions

Security Solutions

Defence in Depth

AV / Malware Protection

Web Filtering

Email Filtering

Endpoint Firewall

Cloud Solutions

Office 365 Portfolio

Cloud Infrastructures

Cloud Applications

Migration Solutions

WaaS

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MANAGED SERVICES

IT Service Desk

Request Fulfilment

Incident Management

Problem Management

24 / 7

Governance

Remote Managed Service

Infrastructure Monitoring

Infrastructure

Management

Performance Management

Inc. IT Service Desk

24/7/365

Project Management

Rapid Deployment

Scalability – demand against a pool of well

established PM resources

Pipe line management

Established On – Boarding process

60 x PMs Globally

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PROJECT MANAGEMENTOn demand PMO staff (from Programme Managers to project Coordinators/ administrators (Scalability)

Tailor support, utilised on a Project-by-project basis

Clear and visible scoping, planning, management and control

Proactive management of project issues, risks and change

Project plans

Project update reports and/or meetings as agreed

Effective management of resources

Maintain customer SLAs and performance reviews

Deliver against goals & targets

Service delivery reviews

Project closure report and/or customer satisfaction survey 

Infrastructure as a Service

Storage / Backup Solutions

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PMOBenefits

Cost savings, with no hidden costs & clear ROI

Dedicated & trusted Project Managers

Tailored support

Clear and visible scoping, planning management and control

Proactive management of project issues, risks and change

Frees you up to focus on core competencies

Strengthens customer relationships

Accelerated delivery through re-use of project experience

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PMODeliverables

Supply of PMO staff resources

Project plans

Project update reports and/or meetings as agreed

Effective management of resources

Maintain customer SLAs and performance reviews

Guarantee PMs deliver against goals

Guarantee PMs deliver against targets

Service delivery reviews

ROI

Project closure report and/or customer satisfaction survey

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CISCO CASE STUDYaap3 partnership with IBM as a service provider to Cisco

Technical support ,Project Management and Telepresence installations. Pro-active management of a large part of Cisco’s IT estateCisco’s challenge : to manage the vast entirety of their internal IT estate. Needed: a Managed Service Provider to provide a diverse range of services in line with their long term strategic objectives. aap3 supports 20,000 users across 63 countries in EMEA providing :• Tier 1, 2 and 3 Service Desk support• Server support and maintenance • Network infrastructure support• Fully immersive Telepresence installation support• Field engineering support• Technical project managersaap3 – provides management of Cisco’s DEC (Device Exchange Centre). Relationship has been ongoing for 12 years

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WHAT WE CAN DO FOR YOUTo provide you a wealth of Expertise, Knowledge, Experience in a highly complex area of IT.

The ability to work cohesively with your teams to deliver additional revenue and margin streams and satisfaction to your customer base.

Governance

Complimentary Service

Follow the Sun Support

Multi site

Multi Country

Multi Vendor

Recruitment

Audits

Ring Fence Customer

Opportunity

Add Credibility

White Label

Hands ON Approach

Due Diligence

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IT’S ALL ABOUT TRUSTWE HAVE PROVEN THAT WE CAN DELIVER

WE HAVE CREDIBILITYWE HAVE DONE “IT” FOR SOME OF THE BIGGEST & THE BEST

WE HAVE EXPERIENCE, EXPERTISE, KNOWLEDGE AND STABILITYWE CAN DO “IT” FOR YOU

THANK YOU !