a5 training v5 new 24p:opmaak 1training catalogue 2 i-sec international security b.v. specializes in...

TRAINING CATALOGUE

A5 TRAINING v5 NEW 24p:Opmaak 1 28-9-10 17:49 Pagina 1

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I-SEC International Security B.V.specializes in the provision of advancedaviation security services to airlines andairports worldwide, including, amongothers, security consulting, training,security handling, checkpoint and HBSscreening and cargo security. The company benefits from the broadknow-how and international operationalexperience its experts have acquired inmore than two decades of intensiveactivity in the field of aviation security.


In this catalogue you will find a set of training programs,which have been developed by our experts, covering a widerange of aviation security services relevant in today'sindustry. The training program features include:

• Modular in nature- they include simulations, role play,situational exercises, case studies, and more

• Customizable- each training program can be modified tomeet the client's wishes and needs

• Theoretical and practical "On the Job Trainings" offeredby our experienced trainers at locations of the client'schoice across the globe

Recurrent trainings are available for all the coursesprovided. Our I-SEC Product Control and Trainingdepartment, PCaT, is at your disposal for any furtherinformation you may require.

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Contents

Aviation Security Training- Basic p. 6Aviation Security Agents – basic trainingBasic Security AwarenessCargo Security Awareness *Hold Baggage Screening Lead AgentsSecurity Checkpoint OperatorsSecurity Supervisors

Aviation Security Training- Advanced p. 14Advanced Security AwarenessAutomated Profiling I-BOXDOC-CHECK *Document VerificationInstructor Course Passenger ProfilingSecurity Quality Auditor

X-Ray Operator Training- Advanced p. 20CTX OperatorExplosive Trace Detection (ETD) OperatorSmith Heimann MVT Operator

Training on TSA Requirements p. 22Aircraft and Door GuardingAircraft SearchBag Room ObservingCatering ObservingTSA Security InterviewersUS Immigration Requirements

* These courses also fulfill TSA requirements


Aviation Security Training- Basic

Aviation Security Agents – basic trainingObjective: To create aviation security awareness and knowledge ofterrorism among security agents. This course prepares students toperform tasks specialized in aviation security that need to meet thestandards required by relevant regulatory bodies.

Contents:Terrorism / M.O.Terrorist equipmentSecurity concept Travel authorization / documentsAircraft search (including video)X-ray inspectionBody and baggage search Observer proceduresTSA procedures (if applicable)Emergency responsesPassenger serviceTrainee evaluation

Basic Security AwarenessObjective: To build knowledge on general security elements such asthreats to aviation, past events, how to deal with irregularities, andemergency response procedures.

Contents:Terrorism, method of operation and changing tacticsTerrorist equipmentSecurity concept Body and baggage search Observing and window dressingEmployee identification and ID’sEmergency responseSystem overviewSafetyTrainee evaluation

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Cargo Security Awareness Objective: To teach general aviation security awareness by focusingon the risks involved with cargo.

Contents:Infiltrations of IEDDealing with passengers / cargoAttack methods through air freightThe questionCommercial / security relationshipKnown shipper (baseline working group)Cargo security (Europe)External inspectionX-ray screening cargo

Hold Baggage Screening Objective: To offer a technical course on how baggage screeningworks. This is useful for all personnel who work in the relevantbaggage areas.

Contents:Hold baggage screening requirementsLogisticsThe different levels of screeningAutomated versus manually-operated screening levelsApproved EDS equipment Flow chartTrainee evaluation



Lead AgentsObjective: To teach the students management techniques that willenable them to manage a team of security agents.

Contents:Check-in managementGate and baggage managementSelectee treatmentFlight preparationPre-flight briefingFlight managementPost flight summaryIrregularities documentationOJT proceduresConducting agent evaluationsPersonal trainingTraining requirements (recurrent and other)Trainee evaluation

Security Checkpoint OperatorsObjective: To teach methods and techniques on searching peopleand their baggage. This course includes X-ray screening operation,body search, baggage search, and how to use ETD (Explosive TraceDetection).

Contents:The airport, security systems and sterile / restricted zonesResponsibilities and requirementsThe different tasks in the teamSecurity concept and the different counter measure levelsOur missionTerrorism, motives, method of operation and recent tacticsTerrorist equipmentThe different groups that pose dangerBasic principles of x-ray technology and safetyX-ray proceduresWTMD and body search proceduresBag search proceduresETD proceduresProhibited itemsCommunication lines and levels of responsibilities

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The use of communication equipmentEmergency responseCustomer serviceTrainee evaluation

Security SupervisorsObjective: To teach the responsibilities of the security supervisor,which include, among others: organizational techniques andinstruction methods, operational management, and how to useindividual qualities appropriately.

Contents:Ticketing / IATA regulationsThe different types of ticketsIdentifying ticketing details / ticket inspection stagesRecognizing different types of travel documentsSecurity features and authenticity check of documentsIdentification of non-authentic documentsForgery typesImpostorsProfile of the person using non-authentic documentsTravel document inspection stagesTrainee evaluationTickets, itineraries and travel documents: negative indications



Aviation Security Training- Advanced

Advanced Security AwarenessObjective: To provide additional knowledge enrichment for securityagents and ensure they maintain a good sense of security awareness.

Contents:Terrorism, method of operation and changing tacticsAnalysis of recent terrorist acttacksTerrorist equipment, incendiaries, and weapons of

mass destructionSecurity concept Behavioral profiling and observation techniquesSystem overviewTrainee evaluation

Automated Profiling I-BOXObjective: To enable security agents to work with a technologicalplatform that provides automated Advanced Passenger Screening(APS). Agents are taught to read APS codes and how to takeappropriate action based on the results of those codes.

Contents:Explanation on the functioning of the I-SEC I-BOXExplanation on the functioning of the I-SEC APS featurePractice sessionFrom PNR to APS CodeTrainee evaluation



DOC-CHECKObjective: This training teaches agents to use the new I-SEC Doc-CHECK program.

Contents:Immigration requirementsExplanation on the functioning of the I-SEC I-BOXExplanation on the functioning of the I-SEC Doc-CHECKPractice sessionLines of responsibilitiesTrainee evaluation

Document VerificationObjective: To be familiar with different types of tickets, traveldocuments and forgery types, as well as the security featuresapplied in relation to those travel documents.

Contents:Ticketing / IATA regulationsThe different types of ticketsIdentifying ticketing details / ticket inspection stagesRecognizing different types of travel documentsSecurity features and authenticity check of documentsIdentification of non-authentic documentsForgery typesImpostorsProfile of the person using non-authentic documentsTravel document inspection stagesTrainee evaluationTickets, itineraries and travel documents: negative indications



Instructor Course Objective: To enable experienced security personnel to conducttraining courses by understanding the principles of the learningprocess and different delivery techniques and methods.

Contents:Training requirements (recurrent and other)Regulations and regulatorsPrinciples of the Learning ProcessDelivery TechniquesTraining methodsLesson structureLesson PlanLogisticsSample lesson (w/CCTV)Planning and conducting Training SessionsThe Audience and FeedbackExams—structuring, conducting, and gradingPlanning & conducting role-play sessionsTrainee evaluation

Passenger ProfilingObjective: To enable security agents to recognize abnormalities inappearance and behavior and documentation. This course enablesstudents to address the relevant abnormalities through amethodical security interview.

Contents:Passenger types and profilesStages of profiling Ticketing / travel documents Travel documents: negative indicationsBehavior and apprearance: negative indicationsObservation techniquesQuestioning techniquesMandatory baggage control questions ClassificationSelected passenger flow chartGate proceduresSystem flow chart Non-discrimination policyTrainee evaluation



Security Quality AuditorObjective: To teach students with prior extensive knowledge of thesecurity industry how to audit various entities. There is a strongfocus on objective findings and methodical procedures.

Contents:IntroductionThe different entitiesProcedures and audit check listsOperational observation methods and audit techniquesAdministrational audit methodsChallenging guidelines, the do’s and don’tsHow to deal with findingsPreparation of the audit reportAudit drafts and feed backThe audit presentationTrainee evaluation



X-Ray Operator Training- Advanced

CTX Training Objective: To enable students with prior X-ray screening experienceto operate the CTX machine and to be certified.

Contents:Basic operationCalibration checkRadiation safetySpecial featuresOJTTrainee evaluation

Explosive Trace Detection (ETD) Objective: To provide knowledge of explosives and substances ofexplosives, components of an IED, and provide operationalinstructions of the machine.

Contents:Basic operationCalibration checkThe use of a sampler and swabbingRadiation safetySpecial featuresOJTTrainee evaluationPhysical inspection of contents



Smith Heimann MVT Objective: To enable students with prior X-ray screening experienceto operate the Smith Heimann MVT machine and to be certified.

Contents:Basic operationCalibration checkRadiation safetySpecial featuresOJTTrainee evaluation



Training on TSA Requirements

Aircraft and Door GuardingAircraft Search Bag Room ObservingCatering Observing

The above courses’ objectives: To create aviation securityawareness, knowledge of specific TSA related requirements andknowledge of terrorism among security agents. The coursesprepare students to perform tasks need to meet the standardsrequired by the relevant regulatory bodies.

Contents:Terrorism and terrorism equipmentSecurity conceptBody and baggage searchTSA proceduresEmployee identificationEmergency responseRegulatorsSafety

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TSA Security InterviewersObjective: This course is designed for security agents performingtasks in TSA’s “extraordinary stations” as described in AOSSP ch.11.The training focuses on methodical interview techniques and systemimplementation.

Contents:Passenger types and profilesStages of profiling Ticketing / travel documents Critical / suspicious/ positive IndicationsCheck-in observing Questionning techniques Mandatory baggage control questions ClassificationSelectee body searchSelectee baggage searchSelectee flow chartImmigration requirementsGate proceduresSystem flow chart Non-discrimination policyTrainee evaluation

US Immigration RequirementsObjective: To teach security agents about US immigrationrequirements and enable them to implement these requirements invarious situations. This training is aimed to enable agents who donot have access to the automated Doc-CHECK program to performmanual doc-check training,

Contents:Functions and responsibilities of U.S. customs and Border

ProtectionLiabilityUSA citizens, residents and visitorsVariety of accepted travel documentsVisa typesVisa waiver programSpecial requirementsDocument validityTrainee evaluation

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I-SEC Group:

NetherlandsUnited KingdomGermanyFranceRussiaSpainItaly BelgiumHungaryRomaniaJapan

Walaardt Sacrestraat 425-4 | 1117 BM Schiphol Oost | The Netherlands Tel: 31 20 71.63.410 | Fax: 31 20 71.63.411

[email protected] | www.international-sec.com


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