A World of Care for Mobile Staff

© Copyright Allianz 04/21/23 C Rollet A World of Care2

Profile of Allianz Worldwide Care

• Specialist in international health insurance

• Standard & Poor’s Rating: “A+”

• Customer service focus: 97% client retention rate

• First to offer Claims Processing within 48 hours

• Emphasis on cost containment measures

• Cover available for employees of all nationalities, for long or short assignments

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Allianz Worldwide Care: Solutions to Industry Needs

• Identified gaps of cover in employee benefits in Shipping and aviation

• Human capital is key to the industry

• Retention of staff is a central issue

• Expectations of staff are increasing

• New solutions can be customised

© Copyright Allianz 04/21/23 C Rollet A World of Care4

Our differenciators

• AWC has a service proposition to offer: documents in languages, tool free n°, doctors on

site

• Manage the expectations of your officers and crew

• Multi benefit plan for all needs of the corporation

• Easy, straight forward scheme administration : Multi sub billing, one renewal, one contract

• Access to regular management reports (for large groups) to allow you to monitor (and

forecast) scheme performance

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Communicate to seafarers in bespoke languages !

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Fulfillment Pack

International Healthcare Plans

Employee Benefit Guide & How to Claim Membership Card

Accompanied by:

• Insurance Certificate

• Claim Form

• Treatment Guarantee Form

• Any other policy-specific documents

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Marine & Aviation: Benefits cont.

Allianz Worldwide Care dedicated solution for the industry:

• Protect officers and crew

• In all countries for all nationalities

• Provide a large range of benefits (catastrophic risk or elective care)

• Can cover an individual in their home country

• For a full year or for several months if required

• Cover for an employee AND his dependents

• Global approach towards mobile staff (on shore/on board/crew)

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Some of Our Clients

• 97% client retention rate

• Stolt Nielsen Transport, Waha

Oil, Maridive & Oil Services,

Gulf Energy Maritime, AGIP

Marine services, Premicon

Cruises, Sandvik Mining &

Construction, Kapa Oil

Refineries, BHP Billiton,

ACERGY offshore, Premier Oil,

Indago Petroleum, Yemen

airways, Occidental Petroleum,

Qatar Airways

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One Single Healthcare Solution for a Range of Risks

State

cover

P&I

State

cover

Board member On shore staff Offshore

Staff 1

P&I P&I

Offshore

Staff 2

Offshore

Staff 3

Medical cover

Dependants

100%

50%

0%

yes yes maybe no no

Primary cover AWC cover Uncovered

on off on off on off

© Copyright Allianz 04/21/23 C Rollet A World of Care10

Building a Sound Healthcare Budget Strategy

Year 1 Year 2 Year 3 Year 4

Top up P&I

Pooled

Health covers

Pooled

Health coversReduced health

budget

Top up state cover

On shore staff

Board members

Inflation Y2 Inflation Y2

Inflation Y3

Inflation

Nature of risk

Unconstituted claim fund

Trends start to show Claims fund confirmed Claims fund adjusted

Analysis of risk

Classic LR analysis Classic LR analysis Profit share Cost plusStop loss

Managed funding & financial projection

Budget

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Website & Online Services

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Download and view insurance certificates

• Download insurance certificates in PDF format

• Same validity as hardcopy certificates

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Automated Policy Documents Delivery

• Policy documents are

automatically issued to the

policyholder when a policy

is created

• Policy amendments also

trigger re-issuing of

appropriate policy

documents which reflect

any changes made

Thank you for your attention.