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A World-Class City With A Hometown Feel SMART CITY INITIATIVES Improving Quality of Life and INDUSTRY 4.0 AUTOMATION Customer Service Sustainability - Resilience - Livability CLOUD COMPUTING ANALYTICS ROBOTICS IOT SYSTEM INTEGRATION Fostering Innovation, Citizen Engagement and Economic Growth FINTECH SMART NETWORKS Continuous Improvement - Efficiency - ARTIFICIAL Transparency - Inclusion INTELLIGENCE BIG DATA CYBER SECURITY SMART TECHNOLOGY Leveraging Infrastructure, Technology & Horizontal Integration STRATEGIC PLANNING INNOVATION CONTINUOUS IMPROVEMENT CUSTOMER SERVICE QUALITY OF LIFE More information: visit www.coralgables.com/IT and www.coralgables.com/SmartCity Visit the City of Coral Gables website: like us: Facebook.com/cityofcoralgables follow us on Twitter: @CityCoralGables www.CoralGables.com Coral Gables City Hall • 405 Biltmore Way, Coral Gables FL 33134 • 305-446-6800

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Page 1: A World-Class City With A Hometown Feel SMART CITY INITIATIVES Docs/CGIT... · Systems that enable our City to better manage citizen services, city assets, facilities, permitting,

A World-Class City With A Hometown Feel

SMART CITY INITIATIVES Improving Quality of Life and INDUSTRY 4.0 AUTOMATION

Customer Service Sustainability - Resilience - Livability CLOUD COMPUTING ANALYTICS

ROBOTICS

IOT SYSTEM INTEGRATION

Fostering Innovation, Citizen Engagement and Economic Growth

FINTECH SMART

NETWORKS

Continuous Improvement - Efficiency - ARTIFICIAL Transparency - Inclusion INTELLIGENCE

BIG DATA CYBER SECURITY

SMART TECHNOLOGY Leveraging Infrastructure,

Technology & Horizontal Integration

STRATEGIC PLANNING INNOVATION

CONTINUOUS IMPROVEMENT

CUSTOMER SERVICE QUALITY OF LIFE

More information: visit www.coralgables.com/IT and www.coralgables.com/SmartCity

Visit the City of Coral Gables website: like us: Facebook.com/cityofcoralgables follow us on Twitter: @CityCoralGables www.CoralGables.com

Coral Gables City Hall • 405 Biltmore Way, Coral Gables FL 33134 • 305-446-6800

Page 2: A World-Class City With A Hometown Feel SMART CITY INITIATIVES Docs/CGIT... · Systems that enable our City to better manage citizen services, city assets, facilities, permitting,

60% of Population has BA or Higher

55% of Population Speaks a Second Language

40: Average Age of Residents

Third Top Small City in the Country to Start a Small Business

98 Walk Score in Business Core

Home of the University of Miami

Coral Gables was founded on innovation, being one of the very first planned communities in the United States. Today, we’re known nationwide as a Smart City, leveraging information and communication technologies to benefit our residents, employees, businesses and visitors, as well as make our city more resilient and sustainable.

Coral Gables recently won first place nationwide in the 2018 Digital Cities award among cities with less than 75,000 residents. This is a recognition of a city’s performance and innovation in using technology to align with city goals; promote citizen inclusion in important government processes; share government data with the public; proactively address citizen expectations; boost cybersecurity and increase efficiency.

The City provides excellent municipal services, including an accredited Police Department, as well as a Class 1 Fire Department and a Class 1 Building Division. In addition, Coral Gables has been named a Tree City USA for the last 31 consecutive years by the National Arbor Foundation, and selected as a Playful City USA for eight years in a row by the non-profit organization KaBOOM!

Excellent municipal services, high quality of life, convenient access, responsible growth and a diversified economy make Coral Gables a highly desirable place to live, work and play.

Technology plays an important role in many of our City’s services and operations by fostering communication and collaboration among employees, residents and business; expediting tasks; increasing productivity; reducing our carbon footprint; assessing and managing risks; improving safety; making government activities and finances more transparent; and making City services better.

Our City promotes the development of a smart city ecosystem that fosters innovation and economic growth by bringing together through technology People, Businesses, Organizations, Things, and Systems. By leveraging strategic planning and innovation, the City’s digital transformation and smart initiatives benefit the citizens with continuous improvement of customer service and quality of life.

Our smart city roadmap is defined by the components of transparency, value creation, open data and analytics, actionable information, efficiencies, citizen engagement, mobility, accessibility, crowdsourcing, inclusion and collaboration. This roadmap implemented multiple interconnected and interoperable elements that include a Smart City Hub public platform, a Data Marketplace, an Application Store, Transparency Portals, a Community Intelligence Center; Data Platforms, Internet of Things, and a robust and resilient technology infrastructure with high-speed communications.

For more information, visit www.coralgables.com/IT and www.coralgables.com/SmartCity

Miles from Miami 4 International Airport

9 Miles from PortMiami

Miles from NAP of the 7 Americas

Consulates & Foreign 20 Trade Offices

150 Multinational Corporations

Live Theatre, Art and 20 Cultural Institutions

Page 3: A World-Class City With A Hometown Feel SMART CITY INITIATIVES Docs/CGIT... · Systems that enable our City to better manage citizen services, city assets, facilities, permitting,

Electronic Vehicle Charging Station at City Parking Lot

CORAL GABLES, RECOGNIZED NATIONWIDE AS A PIONEERING SMART CITY

ELEVATOR PITCH

Coral Gables was founded on innovation, being one of the very first planned communities in the United States. Today, we’re known nationwide as a Smart City, leveraging information and communication technologies to benefit our residents, employees, businesses and visitors, as well as make our city more resilient and sustainable.

OUR STORY

Technology plays an important role in many of our City’s services and operations by fostering communication and collaboration among employees, residents and business; expediting tasks; increasing productivity; reducing our carbon footprint; assessing and managing risks; improving safety; making government activities and finances more transparent; and making City services better.

Smart devices, systems and sensors already in place around Coral Gables form an interconnected network that gathers and analyzes data we can act on in real time. Much of this data is freely open to the public via dashboards, an application store, citizen engagement tools and our community intelligence center on Coral Gables’ Smart City Hub on www.coralgables.com.

Coral Gables’ award-winning IT department works closely with our volunteer Innovation Council of leading local tech experts and with multiple partners in professional organizations and academia to ensure our City remains on the cutting edge of technology. Thanks to the Coral Gables Smart City Solution Competition launched this year in collaboration with the University of Miami, the public has the opportunity to bring innovative apps and other technology solutions to our attention.

Improving Sustainability Over the last 5 years the City of Coral Gables has become a leader in sustainability and resiliency in Florida and across the nation. The City’s journey in sustainability started with the development of the City’s Sustainability Management Plan in 2013. In this plan, the City identified 23 district projects with the goal of reducing energy and water consumption, fuel usage, and overall greenhouse gas emissions by 20% by 2025. Environmental sensors

around Coral Gables measure air quality and noise pollution, while sensors in our waterways monitor salinity, PH-levels, presence of chemicals, depth of water and overall water quality. This data allows the City and outside experts to more easily detect and respond to critical issues such as red tide, extraordinary fluctuations and storms.

Bolstering Resilience Coral Gables has implemented powerful data centers to expand our capacity to support vital activities, such as provisioning services before, during and after a hurricane. To keep services functioning when natural disasters cripple the conventional power grid, our City is pursing matching grants to install solar micro-grids.

Increasing transparency Through our Smart Hub, anyone can view Coral Gables’ legislative, financial and public records. Citizens can easily assess City revenues, such as property taxes; expenditures, such as capital improvement programs; budgets and demographics; review public records and the legislative calendar; watch a legislative session live; and even see which lobbyists are registered with the City.

Improving services Smart technologies enable all types of business with Coral Gables, including payment, passport applications, business licenses, and permits, to be transacted online. Downloadable apps let Coral Gables residents check on traffic, order free rides on sustainable Freebee vehicles, and find and pay for parking by smart phone.

Streamlining operations Coral Gables has been implementing several Enterprise Systems that enable our City to better manage citizen services, city assets, facilities, permitting, finance operations, procurement, human resources and payroll by streamlining our procedures and reducing data entry. Employees will get the data they need, whenever they need it, to better decisions and improve our City’s day-to-day operations.

Page 4: A World-Class City With A Hometown Feel SMART CITY INITIATIVES Docs/CGIT... · Systems that enable our City to better manage citizen services, city assets, facilities, permitting,

SMART Waste Reduction/Recycling DISTRICT

A World Class City with a Hometown Feel PROJECTS Coral Gables was the first city in the Florida to ban single use plastic bags in 2017. In addition, the city has also

SMART CITY ECOSYSTEM banned expanded polystyrene “Styrofoam” (2016) and STRATEGIC PLANNING – INNOVATION CONTINUOUS IMPROVEMENT CUSTOMER SERVICE – QUALITY OF LIFE

COLLABORATION, PARTNERSHIP, INTELLIGENCE / CUSTOMERS, STAKEHOLDERS AND TECHNOLOGY

PEOPLE BUSINESSES ORGANIZATIONS THINGS I.T. SYSTEMS prohibits single use plastic straws (2019). The City of VALUE TRANSPARENCY, OPEN DATA AND ANALYTICS, ACTIONABLE INFORMATION, EFFICIENCIES SMART CITY HUB CITIZEN ENGAGEMENT, MOBILITY, ACCESSIBILITY, INCLUSION, CROWDSOURCING, COLLABORATION Coral Gables is also encouraging local businesses to

CITIZEN ENGAGEMENT 160,000 pounds of household hazardous waste and

PUBLIC & PRIVATE CLOUDS & DATACENTERS & ANALYTICS & MACHINE

LEARNING

BIG DATA-AGGREGATION ARTIFICIAL INTELLIGENCE VIDEO ANALYTICS OPEN DATA & APIs HORIZONTAL & VERTICAL INTEGRATION

began, the City has collected/disposed of over 500

DATA MARKETPLACE APP STORE TRANSPARENCY PORTALS CRIME INTELLIGENCE CENTER OPEN DATA PORTALS “Skip the Straw.” In addition, the City has held 9 household

hazardous waste collection events since 2016 (twice a year in April and November) that have collected over

IoT DASHBOARDS ENTERPRISE SYSTEMS • eGOV

electronic waste has been recycled and diverted from the GIS PORTALS landfill. In addition, the City was the first in Miami-Dade to

partner with Covanta Dade Renewable Energy to establish a prescription drug disposal program. Since the program

DATA PLATFORMS DATA AGGREGATION, INTEGRATION AND CORRELATION / BUSINESS INTELLIGENCE AND ANALYTICS BACKEND

-

,

I.T. Department senior team. L-R: Assistant IT Director Nelson Gonzalez, Customer Support & GIS Manager Mark Hebert, Network pounds of prescription drugs at Public Safety Building that historically would have gone either to landfills or flushed down the toilet.

REAL TIME URBAN AND ENVIRONMENTAL VISIBILITY / PHYSICAL INTERFACING Manager Gisela Rodriguez, Director of Information Technology / Chief Innovation Officer Raimundo Rodulfo, Applications Manager INTERNET OF THINGS POLLUDRONE PRO / SMART

PRODUCT TECHNICAL SPECIFICATIONS

360° ENVIRONMENTAL MONITORING SOLUTION

Oizom Instruments Pvt. Ltd. 306, Indraprasth Corporate, Anand Nagar, Ahmedabad - 380015

www.oizom.com | [email protected] | +918866660025

SMART LIGHTS TRAFFIC & PARKING SENSORS

PUBLIC SAFETY SMART EQUIPMENT

ENVIRONMENTAL SENSORS & ACTUATORS

SMART KIOSKS & DIGITAL SIGNAGE

ROBOTICS & SMART VEHICLES

SMART DEVICES

HIGH SPEED COMMUNICATIONS AND RESILIENCE ROBUST, RESILIENT SMART CITY NETWORK FOUNDATION

Lemay Ramos, Systems Manager Ayanes Apolinar Green Business In partnership with the Coral Gables Chamber of Commerce, the City launched a Green Business

Reducing Crime technologists and corporations from all over the world to form project teams to work on groundbreaking Internet To make faster and better-informed decisions, the

Coral Gables Police Department now leverages such technologies such as closed-circuit TV cameras, mobile

RESILIENT NETWORK

WINNER OF THE

FIBER OPTICS

METROPOLITAN ETHERNET

SATELLITE & CELLULAR COMMUNICATIONS

SMART ENERGY RESILIENCE

PSB Data

Center

AT&T MetroE Network

City Hall

ISP #1 Host.netFAC

10 Meg Host.net

NAP

ISP #2 Host.net

10 Meg

10 Meg

10 Meg

PUBLIC & PRIVATE WI-FI NETWORKS of Things (IoT) and Cyber-Physical Systems (CPS)

applications to benefit cities and communities. WIRELESS BACKBONE

Certification Program on Earth Day in April 2019. The goal of the program is to recognize and reward local businesses for all of their significant sustainability efforts camera banks in critical areas, license plate readers, Coral Gables’ IT department placed third in the American

like us: Facebook.com/cityofcoralgables and accomplishments. In addition, the program aims to crime data analytics and true new Saferwatch App, which More information: visit www.coralgables.com/IT and www.coralgables.com/SmartCity Awards (ITEA). Our team was invited by ASQ to present Coral Gables City Hall • 405 Biltmore Way, Coral Gables FL 33134 • 305-446-6800

Visit the City of Coral Gables website:

Society for Quality (ASQ)’s International Team Excellence www.CoralGables.com follow us on Twitter: @CityCoralGables educate business on additional sustainability initiatives they can implement. The application includes over 75

enables citizens to text police and upload photos and videos of incidents as they witness them. With the owner’s our I.T. six sigma black belt project at the 2019 World Coral Gables Smart City Engineering Poster actions businesses can take to be more sustainable. consent, our police will soon be able to upload and Conference on Quality and Improvement (WCQI) as part of monitor video from the more than 3,000 doorbell cameras the ITEA case studies exhibition.

Resiliency

EV Fleet at Public Works Department

now installed in homes across the City. Coral Gables was selected as one of 35 Champion Cities Coral Gables is focused on resiliency and dealing with

the future potential sea level and climate impacts. To help plan, the City has developed LIDAR elevation maps, authored a White Paper titled Adaptation Strategies: Legal Considerations, and conducted a vulnerability assessment looking at it’s critical infrastructure in relation to future sea level projections. The City has also partnered with FIU to do a tidal/sediment gauge study. Since 2017 the City Commission allocated $4.3 million to a sea level mitigation fund (infrastructure reserve) which will be used to help fund future adaptation and mitigation efforts. The goal is to set aside a sum of $100 million by 2040.

Driving Economic Growth nationwide in the 2018 Bloomberg Philanthropies’ Mayor Challenge, a competition designed to help city leaders

Our City tracks real-time pedestrian and vehicular traffic data in downtown areas. Retail businesses can use this to determine when they should be open and can improve

think big, be bold and uncover inventive ideas that tackle today’s toughest problems.

marketing and sales strategies. With our sensors, we The City has been recognized by the South Florida can even tell them how long visitors stop in front of their Hispanic Chamber of Commerce and the Department windows. Free Public wi-fi has helped drum up business as of Energy SolSmart Program as a municipal leader in well. sustainability and resiliency.

Awards and Recognitions Electric Vehicles and Alternative Transportation Coral Gables is proud to have won several awards and recognitions for the Smart City technologies we’re developing and implementing.

For our ability to leverage data and technology to improve our city services, Coral Gables recently won first place in the 2018 Digital Cities Survey among cities with less than 75,000 residents. This is a recognition of a city’s performance and innovation in using technology to align with city goals; promote citizen inclusion in important government processes; share government data with the public; proactively address citizen expectations; boost cybersecurity and increase efficiency.

The National Institute of Science and Technology (NIST) included and highlighted Coral Gables’ smart city initiatives in its Global City Teams Challenge (GCTC), a collaborative platform enabling local governments, nonprofit organizations, academic institutions,

The City currently has the largest municipal electric vehicle fleet (53 electric vehicles) in the State of Florida. Currently 10% of the City’s total fleet is electric which puts the City near the top of the list of electric fleets in the nation. The City has also installed 16 public/private charging stations throughout the City and is just getting started. The City has a goal of 78 electric vehicles and 28 charging stations by 2021.

Alternative transportation is also a top priority in the City. Currently, the City has over 10 miles of bike lanes with plans to increase to over 35 miles. The City also provides free bike racks to businesses. The City offers a free trolley service in downtown that has over 1.2 million riders per year. The City has also implemented pilot program for electric scooters and implemented a Freebie service that had over 60,000 riders in its first year. The City is working hard at connecting the first and last mile of transit.

Green Building The City is also in the process of building a new state-of-the-art public safety building that is being built to LEED Silver Green Construction practices. The City requires all future City public buildings/private buildings over 20,000 square feet be built to LEED Silver or equivalent.

Green Space The City has over 295 acres of parks and is continuing to purchase additional green space to be converted into community parks in different areas of the City. Coral Gables has an extensive Tree Canopy of over 38,000 trees in the public right-of-way and has been Tree City USA for the past 34 years.

In celebration of World Standards Day, the Institute of Electrical and Electronics Engineers (IEEE) Standards Association held a contest in 2017 exploring how standards are helping to create the smart city of today and tomorrow. Coral Gables’ winning submission centered around our city’s robust network and system infrastructure based on engineering standards and best practices that enables residents and first responders to stay connected even when Mother Nature strikes hardest. Coral Gables is working hard to harness technology in the service of our City, and we welcome your input. Please contact us at www.coralgables.com/contact-us to share your ideas.

405 Biltmore Way cityofcoralgables Coral Gables, FL 33134 CityCoralGables

305-446-6800 cityofcoralgables coralgables.com

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CORAL GABLES SMART CITY INITIATIVES The City of Coral Gables promotes the development of a smart city technology that fosters innovation by bringing together people, businesses, organizations, things and systems. Citizens beneft with continuous improvement of customer service and quality of life thanks to the city’s digital transformation. The Coral Gables smart city plan includes a new Smart City Hub public platform, a Data Marketplace, an Application Store, Transparency Portals, a Crime Intelligence Center; Data Platforms, Internet of Things, and a robust and resilient technology infrastructure with high-speed communications. For more information, visit www.coralgables.com/IT and www.coralgables.com/SmartCity.

SMART CITY DATA PLATFORMS ECOSYSTEM Data Aggregation and Correlation / Collaboration, Business Intelligence and Analytics Backend Partnership, Intelligence / PUBLIC AND PRIVATE BIG DATA •

Customers, Stakeholders CLOUDS AND DATACENTERS AGGREGATION AND ANALYTICS

and Technology

PEOPLE

BUSINESSES

ORGANIZATIONS

THINGS

I.T. SYSTEMS

ARTIFICIAL INTELLIGENCE VIDEO ANALYTICS AND MACHINE LEARNING

OPEN DATA AND APIs HORIZONTAL AND VERTICAL INTEGRATION

INTERNET OF THINGS Real-Time Urban and Environmental Visibility / Physical Interfacing

SMART LIGHTS TRAFFIC AND PUBLIC SAFETY ENVIRONMENTAL PARKING SENSORS SMART EQUIPMENT SENSORS AND

ACTUATORS

SMART DEVICES SMART KIOSKS AND ROBOTICS AND DIGITAL SIGNAGE SMART VEHICLES

A World Class City with a Hometown Feel

Facebook.com/cityofcoralgables / Twitter: @CityCoralGables

www.CoralGables.com • 305.446.6800

STRATEGIC PLANNING • INNOVATION • CUSTOMER SERVICE CONTINUOUS IMPROVEMENT • QUALITY OF LIFE

SMART CITY HUB Value, Transparency, Open Data and Analytics, Actionable Information, Efficiencies, Citizen Engagement, Mobility, Accessibility, Inclusion, Crowdsourcing, Collaboration

Data Marketplace OPEN DATA PORTALS

App Store

Enterprise Systems • eGov

IoT DASHBOARDS

GIS PORTALS

Transparency Portals Crime Intelligence Center

Citizen Engagement

HIGH SPEED COMMUNICATIONS AND RESILIENCE Robust, Resilient Smart City Network Foundation

RESILIENT NETWORK FIBER OPTICS WIRELESS BACKBONE METROPOLITAN ETHERNET

WINNER OF THE

PUBLIC AND PRIVATE SATELLITE SMART ENERGY RESILIENCE WI-FI NETWORKS AND CELLULAR

COMMUNICATIONS

For more information:

visit www.coralgables.com/IT

and www.coralgables.com/SmartCity