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A tool for Operational Safety 2017

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A tool for Operational Safety

2017

« We are here

to serve Safety,

to do it efficiently, accurately

and respectfully »

Quali-audit Presentation – V7 2017/04/21 2

Serving Safety

Quali-audit

Audit Organisation (AO) accredited by IATA to conduct IOSA,

ISSA and ISAGO audits.

Independent and wholly-owned subsidiary of Air France Group

based in Paris Charles de Gaulle Airport.

Provider of full range of audits, training, consulting and

operational assistance in the fields of air operations in different

languages (English, French, Spanish, Russian…).

Quali-audit Presentation – V7 2017/04/21 3

Our mission

Contribute to safer and more efficient air

operations worldwide by:

Closely supporting the IATA Audit Programs

Developing and implementing Safety, Security and Quality tools

Quali-audit Presentation – V7 2017/04/21 4

Our core values

Commitment to Safety and Quality

Integrity

Confidentiality

Customer Focus

Listen to our people

Enjoy the work

Quali-audit Presentation – V7 2017/04/21 5

Our people – Hard core

Chief Executive Officer

- Mr. Michel Gorog

Director Audit Programs

- Mr. Marcel-Henri Lamarque

Business Development Director

- Mr. Joris Dutheil

Quality Control Manager

- Mrs. Martine Matulic

Quality Assurance Manager

- Mr. Stephane Baudoin

Proficiency Level Manager

- Mr. Jan-Lou Mirial

Business Development Manager

- Mr. Amaury Delpech

Administration & Logistics

- Mrs. Mireille Dipanda Ngalle

Accounting Officer

- Mrs. Patricia Fontaine

Quali-audit Presentation – V7 2017/04/21 6

Our people – Team

Multicultural team of 60 auditors with a very large experience (in average

over 25 years in aviation) and originally trained and operational in various

different airlines such as Air France, KLM, Delta Air Lines, Aeroflot

Russian Airlines, Alitalia, Air Serbia, Saudia, GOL, Ukraine International

Airlines and LOT Polish Airlines.

Selected for their high professional standards, adherence to Quali-audit

values and their motivation to serve our customers.

Many created the IOSA, ISAGO standards and participate to their

evolution.

Specific US Team and Russian Team: based in North America and CIS

countries for more flexibility.

Quali-audit Presentation – V7 2017/04/21 7

Fields of expertise

Air Operations: Corporate Management, Flight & Cabin Operations,

Operational Control (Dispatch), Maintenance, Ground Handling &

Cargo, Security

IOSA (IATA Operational Safety Audit)

ISAGO (IATA Safety Audit for Ground Operations)

ISSA (IATA Standard Safety Assessment)

LOSAe (Line Operations Safety Audit - expanded)

SAFA (Safety Assessment of Foreign Aircraft)

Quality

Aeronautical Regulations (ICAO, EASA, FAR)

SMS (Safety Management System) for Operator, CAA, MRO

Human Factors & CRM (Crew Resource Management)

Quali-audit Presentation – V7 2017/04/21 8

Our activities

Audit, Gap analysis and Assessment

Training

Consulting / Operational assistance

Our activities

Quali-audit Presentation – V7 2017/04/21 9

Audits, Gap analysis and Assessment

For your own operations, your partners’ or suppliers’

Audit

IOSA Audit

IOSA Internal Audit

ISAGO Audit

ISSA Assessment

US DOD Audit for Civil Reserve Air Fleet (CRAF) carrier.

LOSAe

Quality audits

Other audit scope: ICAO, EASA, FAA

Gap Analysis

IOSA

ISAGO

ICAO audit preparation (USOAP) for CAA’s

Other audit scope: ICAO, EASA, FAA

Operational Safety Assessment

Evaluation of operations under selected scope and standards including: IOSA, ICAO, SAFA, EASA, FAA, own Customer’s standards

Quali-audit Presentation – V7 2017/04/21 10

Trainings

Aviation Auditor Training, 4 days in English or French

Lead Auditor Training, 2 days in English or French

IOSA Airline Auditor Training, 3 to 5 days in English or French

Internal ISAGO Auditor Training, 3 to 5 days in English or French

Airline Operational Management Training, 5 days in English or French

Quality Management System Training, 3 days in English or French

Safety Management System (SMS), 5 days in English or French

SMS Advanced Training, 5 days in English or French

Fatigue Risk Management System (FRMS), 3 days in English or French

Human Factors - CRM Training, 3 days in English or French

SAFA Training, 2 days in English or French

Role and responsibilities for cockpit crew, 2 days in English or French

EASA Part 145 / Part M, 4 days in English or French

EASA Ops Training, 2 days in English or French

Root Cause Analysis Training, 2 days in English or French

LOSA Training, 5 days in English or French

Quali-audit Presentation – V7 2017/04/21 11

Consulting / Operational assistances

Implementation of Operational Systems :

IOSA, ISAGO and ISSA Assistance

Organization & Management

Documentation & Records

Safety Management System (SMS)

Security Management System (SEMS)

Aircrew productivity

Quality system

Qualifications and Training Programs

Maintenance

Quali-audit Presentation – V7 2017/04/21 12

IOSA expertise

Stakeholder of the IOSA Program with :

Representation at IOSA Oversight Committee and in the Task

Forces.

Participation to all main meetings : AO Meeting, ETO

Meeting, IATA OPS Forum, ...

Experience from our IOSA, ISAGO and ISSA auditors, IOSA

Auditor Trainings and operational assistances.

Quali-audit Presentation – V7 2017/04/21 13

Some references…

Quali-audit Presentation – V7 2017/04/21 14

To contact us

Quali-audit

Continental Square 1, Bâtiment URANUS

3 place de Londres, BP 17774 Tremblay en France

95727 Roissy CDG cedex

France

www.quali-audit.aero

------------

Mr. Michel Gorog, Chief Executive Officer

Office: +33 (0)1 74 25 41 84

Email: [email protected]

-------------

Mr. Joris DUTHEIL, Business Development Director

Mobile: +33 (0)6 62 15 87 13 ; Office: +33 (0)1 74 25 41 88

Email: [email protected]

Quali-audit Presentation – V7 2017/04/21 15