a study on customer satisfaction of airtel in sankarankovil taluk

62

CHAPTER –1 INTRODUCTION This project is prepared for the fulfillment of the "Bachelor of Business Administration" degree course. "A STUDY ON CUSTOMER SATISFACTION OF AIRTEL IN SANKARANKOVIL TALUK" is considered as one of the most interesting and effective topic. So we select it. Another reason that we want to know, is that whether the customer is satisfied with the services provided by Airtel. Customer satisfaction of an individual towards the service is to be analyzed. At the same time, Airtel is one of the important Network which cover throughout India. So we select the customer satisfaction of Airtel as our project. Satisfaction is persons feelings of pleasure (or) disappointment resulting from comparing a product perceived performance (or) outcome relation to his (or) her expectations. Whether the buyer is satisfied after purchase depends on the offer's performance in relation to the buyer's expectations. An important reason for the increase of the customers in the competitive world is by the performance of the best advertisement and good network coverage. It is also another way of attracting customers towards Airtel. So we collected the data and the information from customer.

Upload: aish-warya

Post on 03-Jun-2018

220 views

Category:

Documents

0 download

Report

Download

Embed Size (px):

TRANSCRIPT

Page 1: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 1/62

Page 2: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 2/62

Page 3: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 3/62

Page 4: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 4/62

Page 5: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 5/62

Page 6: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 6/62

Page 7: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 7/62

Page 8: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 8/62

Page 9: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 9/62

Page 10: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 10/62

Page 11: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 11/62

Page 12: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 12/62

Page 13: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 13/62

Page 14: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 14/62

Page 15: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 15/62

Page 16: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 16/62

Page 17: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 17/62

Page 18: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 18/62

Page 19: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 19/62

Page 20: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 20/62

Page 21: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 21/62

Page 22: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 22/62

Page 23: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 23/62

Page 24: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 24/62

Page 25: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 25/62

Page 26: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 26/62

Page 27: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 27/62

Page 28: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 28/62

Page 29: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 29/62

Page 30: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 30/62

Page 31: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 31/62

Page 32: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 32/62

Page 33: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 33/62

Page 34: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 34/62

Page 35: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 35/62

Page 36: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 36/62

Page 37: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 37/62

Page 38: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 38/62

Page 39: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 39/62

Page 40: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 40/62

Page 41: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 41/62

Page 42: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 42/62

Page 43: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 43/62

Page 44: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 44/62

Page 45: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 45/62

Page 46: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 46/62

Page 47: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 47/62

Page 48: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 48/62

Page 49: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 49/62

Page 50: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 50/62

Page 51: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 51/62

Page 52: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 52/62

Page 53: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 53/62

Page 54: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 54/62

Page 55: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 55/62

Page 56: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 56/62

Page 57: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 57/62

Page 58: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 58/62

Page 59: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 59/62

Page 60: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 60/62

Page 61: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 61/62

Page 62: A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

8/12/2019 A Study on Customer Satisfaction of Airtel in Sankarankovil Taluk

http://slidepdf.com/reader/full/a-study-on-customer-satisfaction-of-airtel-in-sankarankovil-taluk 62/62

Koppa Taluk Panchayat Case Study - Final Draft 21082013cbps.in/wp-content/uploads/Koppa-Taluk-Panchayat-Case-Study.pdf · A Case Study on Koppa Taluk Panchayat ... This Case Study

Devanahalli Taluk Voters list - veerashaivamahasabha.orgveerashaivamahasabha.org/Images/taluk/Devanahalli Taluk Voters lis… · 8 Reg No. 6574 Shri B.K.Dinesh S/o R.Balakrishnappa

Taluk, YADGIR District

Taluk Reporting Date (Renew) LIST-Thrissur - Taluk · Taluk Reporting Date (Renew) LIST-Thrissur - Taluk SlNo ConsumerID Name Address Voters ID Taluk Reporting Date 1 69596 VENU.K

airtel Presentation

TIRUNELVELI SL.NO. APPLICATION NO NAME AND ADDRESS ... assessor.pdfUnion School Street Thevarkulam, Sankarankovil Taluk Tirunelveli District 43 3292 P Sekar 44, Mathan Kovil 3rd Street

Airtel RePositioning

Airtel Digital TV | Airtel DTH Price And Packages @ BookMyDth.com

Yalburga Taluk - Koppal

Airtel successfully demonstrates live 5G services in ......Airtel Mobile Commerce Gabon B.V., Airtel Mobile Commerce Niger B.V., Airtel Money Kenya Limited, Network I2I (UK) Limited

Airtel Marketing

Airtel Africa plcBharti Airtel Uganda Holdings B.V., Bharti Airtel Zambia Holdings B.V., Celtel (Mauritius) Holdings Limited, Airtel Congo RDC S.A., Celtel Niger S.A., Channel Sea

31543020 airtel

Chintamani Taluk- Project Area - JQA · 2018. 6. 28. · Chintamani Taluk- Project Area Village wise Land Holdings - Chintamani Taluk Unique Geographical Identification Name of the

Illustration - Karnataka · 2020. 7. 13. · Conch and Bowl used by saint Kanakadasa, Kaginele, Byadgi Taluk. Brahma, Koujageri, Ron Taluk Nagarjuna, Nagavi, Gadag Taluk Nishadi Stone,

PRE- FEASIBILITY REPORTenvironmentclearance.nic.in/writereaddata/Online/TOR/09...Taluk, Burlatti village-Athani Taluk, lease of Raibag SSK, Raibag Village-Chikodi taluk, Gokak Sugars

Doddaballapura Taluk

kkisan.karnataka.gov.in · RSK, Saligrama, Krishnarajanagara Taluk , Mysore District RSK, Choula hiriyuru, Kadur Taluk , Chickmagalur District RSK, Umbalmane, Siddapur Taluk , Uttara

vodafone airtel

Jamakhandi taluk voters listveerashaivamahasabha.org/Images/taluk/Jamakhandi taluk voters lis… · S.B.Angadi, Junior Engineer Water Supply Division, Rabakavi - 587314, Jamakhandi

karunadu.karnataka.gov.in · Ban alore South Taluk BE-LUR SAKALESHPURA MULABAGILU KARATAGI (Gangavathi Taluk) H.D. KOTE HANUR (Kollegal Taluk) MUDIGERE KALAGATAGI MUDDEBHIHAL HOLALKERE

The ‘Airtel Data Rollover Offer’ (“Offer Airtel st

Taluk - lokayukta.kar.nic.in

Muddapur Limestone Mine, Village- Muddapur, Taluk- … · Muddapur Limestone Mine, Village- Muddapur, Taluk- Mudhol, ... Muddapur Limestone Mine, Village- Muddapur, Taluk- Mudhol,

Hassan Taluk Voters List - veerashaivamahasabha.orgveerashaivamahasabha.org/Images/taluk/Hassan Taluk Voters List.pdfVidya Nagar, Hassan - 573201 3 Reg No. 73 Shri K. M. Rudrappa,