A STUDY ON EMPLOYEES SATISFACTION

OF AKSHAYA HOMES

Submitted in partial fulfillment of the requirements

for the award of

BACHELOR OF BUSINESS ADMINISTRATION

By

BALA KRISHNANA R R

REGD.NO: 2728127

DEPARTMENT OF BUSINESS ADMINISTRATION

SATHYABAMA UNIVERSITY

(Established under section 3 of UGC Act 1956)

JEPPIAAR NAGAR, RAJIV GANDHI ROAD

CHENNAI 600119

APRIL 2010

1

DECLARATION

I BALA KRISHNAN R R a student of SATHYABAMA UNIVERSITY pursuing BBA

project . I have selected the topic A STUDY ON EMPLOYEES SATISFACTION OF

AKSHAYA HOMES. The survey is done for the academic purpose and I assure that the

information collected through the questionnaire.

DATE:

PLACE: (BALA KRISHNAN R R)

SIGNATURE OF THE CANDIDATE

2

DEPARTMENT OF BUSINESS ADMINISTRATION AND COMMERCE

BONAFIDE CERTIFICATE

This is to certify that this Project Report is the bonafide work of Mr. BALA KRISHNAN

R.R Reg. No 2728127 who carried out the project entitled “A STUDY ON EMPLOYEES

SATISFACTION REFERENCE TO AKSHAYA HOMES ” under our supervision from

January 2010 to February 2010.

Internal Guide External Guide

Mrs. PRAMILA M.Com., M.Phil., (M.B.A) Mr.DEEPAK P - Head -HR

Head of the Department

Mr. N.GOPINATHAN

Submitted for Viva Voce Examination held on_________________

Internal Examiner External Examiner

3

SATHYABAMA UNIVERSITY

(Established Under section 3 of the UGC Act, 1956)

Accredited with B++ Grade by NAAC

JEPPIAAR NAGAR, CHENNAI - 600 119

ACKNOWLEDGEMENT

I would like to express sincere thanks to our Honorable Founder & Chancellor Dr.

JEPPIAAR, M.A.B.L., Ph.D., for his sincere endeavor in educating me in his premier

institution.

I would like to express my deep gratitude to our Directors Thiru.

MARIE JOHNSON, B.E., M.B.A., M.PHIL, and Thirumathi. MARIAZEENA JOHNSON,

B.E., M.B.A., M.PHIL ,who are responsible for mounding our thinking to complete this

project,

I would like to express my gratitude to our beloved Vice Chancellor Thiru.

Dr.N.MANOHARAN, Ph.D., for his kind words and enthusiastic motivation which has

inspired me a lot in completing this project.

I would like to thank our Head of the Department, Mr. N.GOPINATHAN M.COM,

M.PHIL, (Ph.D) giving necessary support during this project.

I would like to thank Mrs. PRAMILA M.Com., M.Phil.,(M.B.A) , Faculty Guide for

providing for providing the necessary guidance which has facilitated the completion of

the project on schedule & constant source of inspiration & support at every stage of this

project.

I would also like to thank DEEPAK P - Head -HR AKSHAYA HOMES for guiding me

throughout this project and helping me to complete the project work on time.

I would also like to thank the other staff members for their valuable support and

contribution to the completion of my project.

4

CONTENTS

S.NO TITLE PAGE NO.

1. INTRODUCTION 06

2. COMPANY PROFILE 14

3. DATA ANALYSIS 55

4. QUESTIONAIRE 77

5. FINDINGS,SUGGESSIONS AND CONCLUSION 80

5

CHAPTER - I

INTRODUCTION

1.1. Introduction of the Employee Satisfaction:

Every organization’s performance is partly dependent on the atmosphere

and degree of satisfaction, attitude and opinions of its employees. Employees

interact with customers and with each other (internal customer surveying).

Research shows that low-level employee satisfaction can significantly affect the

organizational productivity and competitiveness.

But how to go about measuring employee satisfaction and why?  Vision

Metrics applies an easily configurable feedback survey to make the abstract less

obscure. Measuring employees’ satisfaction will provide you greater clarity and

tangible results on what is otherwise difficult to bring into perspective.

Most organizations share the same needs to maintain and achieve

satisfied employees, be it recognition, work area comfort, confidence in the

company’s mission or their products/services etc. Vision Metrics Employee

Satisfaction puts into perspective different themes that are easily measured and

are accessible in real-time.

The backbone of employee satisfaction is respect for workers and the job

they perform. In every interaction with management, employees should be

treated with courtesy and interest. An easy avenue for employees to discuss

problems with upper management should be maintained and carefully monitored.

Even if management cannot meet all the demands of employees, showing

workers that they are being heard and putting honest dedication into

compromising will often help to improve morale.

6

If possible, provide amenities to your workers to improve morale. Make

certain they have a comfortable, clean break room with basic necessities such as

running water. Keep facilities such as bathrooms clean and stocked with

supplies. While an air of professionalism is necessary for most businesses,

allowing workers to keep family photos or small trinkets on their desk can make

them feel more comfortable and nested at their workstation. Basic considerations

like these can improve employee satisfaction, as workers will feel well cared for

by their employers.

Benefits of Employee Satisfaction

Strengthen employee productivity by constructively addressing challenges and

leveraging organizational strengths.

Gauge your organization's 'temperature' and morale.

By improving organizational satisfaction you will be improving customer

interaction with all levels of your organization.

By far the most cost-effective solution as opposed to in-house development or

paper-based surveying.

Respondent hit rates increase when a third party facilitates results, assuring

participants that their responses are anonymous, secure and dealt with

professionally and objectively.

The gesture of listening or voicing employees significantly improves esteem and

management/employee relations.

7

Features of the Employee Satisfaction

Administer and control almost any aspect of a survey, from question profiles,

respondent administration to automated correspondence, reminders and survey

participation monitoring.

The latest technologies are used to make the results presentable in graphs and

barometers, giving you a visual dashboard perspective of your company's

‘temperature’.

Configure for a single manager, a team or extend throughout the organization.

Measurements are usually more effective when benchmarked over a period of

time.

Anonymous feedback provides greater participation and honest feedback.

Internationally oriented companies are no longer restricted by geography or

cultural barriers.

1.2. Introduction of the study

Employee satisfaction is a measure of how happy workers are with their

job and working environment. Keeping morale high among workers can be of

tremendous benefit to any company, as happy workers will be more likely to

produce more, take fewer days off, and stay loyal to the company.

There are many factors in improving or maintaining high employee

satisfaction which wise employers would do well to implement.

To measure employee satisfaction, many companies will have mandatory

surveys or face-to-face meetings with employees to gain information.

Surveys are often anonymous, allowing workers more freedom to be honest

without fear of repercussion.

8

Surveys and meetings can truly get to the center of the data surrounding

employee satisfaction.

To measure employee satisfaction, many companies will have mandatory

surveys or face-to-face meetings with employees to gain information. Both of

these tactics have pros and cons, and should be chosen carefully. Surveys are

often anonymous, allowing workers more freedom to be honest without fear of

repercussion. Interviews with company management can feel intimidating, but if

done correctly can let the worker know that their voice has been heard and their

concerns addressed by those in charge. Surveys and meetings can truly get to

the center of the data surrounding employee satisfaction, and can be great tools

to identify specific problems leading to lowered morale.

The best ways to maintain employee satisfaction is to make workers feel

like part of a family or team. Holding office events, such as parties or group

outings, can help build close bonds among workers.

Conducting an employee satisfaction survey in an organization  is a matter

of great importance, therefore needing in-depth knowledge of the subject and

enough time so that the results can leer be used for developing the action plans

and realizing the enhancements.

Satisfied and committed employees are beneficial by providing high-

quality customer service. That is followed by high customer satisfaction which in

turn ensures long term prosperity to the organization.

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Many experts believe that one of the best ways to maintain employee

satisfaction is to make workers feel like part of a family or team. Holding office

events, such as parties or group outings, can help build close bonds among

workers. Many companies also participate in team-building retreats that are

designed to have found success. strengthen the working relationship of the

employees in a non-work related setting. Camping trips, backpacking wars and

guide backpacking trips are versions of this type of team-building strategy, with

which many employers have found success.

The backbone of employee satisfaction is respect for workers and the job

they perform. In every interaction with management, employees should be

treated with courtesy and interest. An easy avenue for employees to discuss

problems with upper management should be maintained and carefully monitored.

Even if management cannot meet all the demands of employees, showing

workers that they are being heard and putting honest dedication into

compromising will often help to improve morale.

Of course, few workers will not experience a boost in morale after

receiving more money. Raises and bonuses can seriously affect employee

satisfaction, and should be given when possible. Yet money cannot solve all

morale issues, and if a company with widespread problems for workers cannot

improve their overall environment, a bonus may be quickly forgotten as the daily

stress of an unpleasant job continues to mount.

If possible, provide amenities to your workers to improve morale. Make certain

they have a comfortable, clean break room with basic necessities such as

running water. Keep facilities such as bathrooms clean and stocked with

supplies. While an air of professionalism is necessary for most businesses, 10

allowing workers to keep family photos or small trinkets on their desk can make

them feel more comfortable and nested at their workstation. Basic considerations

like these can improve employee satisfaction, as workers will feel well cared for

by their employers.

← OBJECTIVES OF SURVEY ←←

o Measure job satisfaction of the employees of AKSHAYA HOMES (P) LTD.

o To assess the general attitude of the employees towards AKSHAYA HOMES (P) LTD.

←o To assess the level of commitment across process and facilities.←o To analyze the strengths and weakness of AKSHAYA HOMES (P) LTD as an

organization

o To help the management of the company to know about the actions to be taken to increase the level of satisfaction of the employees.

RESEARCH METHODOLOGY←

←←RESEARCH PROCESS

DIFFERENT STEPS ARE TO BE FOLLOWED IN THE RESEARCH PROCESS AND THEY ARE EXPLAINED AS BELOW:

PROBLEM SOLVINGTHIS IS THE BASIC STEP IN THE RESEARCH PROCESS. IT IS WELL SAID, “A PROBLEM WELL DEFINED IS HALF SOLVED” HERE THE PROBLEM IS “TO ANALYZE THE ATTITUDES OF THE EMPLOYEES REGARDING THE VARIOUS BENEFITS PROVIDED TO THEM BY AKSHAYA HOMES (P) LTD.”

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RESEARCH DESIGNONCE THE PROBLEM IS DEFINED THE NEXT STEP IS THE RESEARCH DESIGN. RESEARCH DESIGN IS THE BASIC FRAMEWORK, WHICH PROVIDES GUIDELINES FOR THE REST OF THE RESEARCH PROCESS.

THE RESEARCH DESIGN FOR THIS PROJECT IS DESCRIPTIVE RESEARCH DESIGN AS DESCRIPTIVE STUDIES ATTEMPT TO OBTAIN A COMPLETE AND ACCURATE DESCRIPTION OF THIS SITUATION. SO IN THIS STUDY FULL DESCRIPTION OF THE ATTITUDES OF THE EMPLOYEES REGARDING THE BENEFITS PROVIDED TO THEM WILL BE KNOWN SO IT IS A DESCRIPTIVE STUDY.

SAMPLING DESIGNTHE SAMPLING DESIGN USED IN THIS PROJECT IS QUOTA SAMPLING, AS THE SAMPLE OF THE EMPLOYEES FOR THE SURVEY WERE SELECTED FROM THE ORGANIZATION FROM DIFFERENT QUOTAS AS SOME MANAGERS WERE INTERVENED, SOME EXECUTIVES AND FEW OPERATORS.

POPULATIONTHE TOTAL ELEMENT OF THE UNIVERSE FROM WHICH THE SAMPLE IS TO BE SELECTED TO BE STUDIED IS KNOWN AS POPULATION. THE POPULATIONS OF MY RESEARCH ARE THE EMPLOYEES OF AKSHAYA HOMES (P) LTD.

SAMPLE SIZETHE SAMPLE SIZES FOR MY PROJECT ARE 30 EMPLOYEES WORKING IN THE ORGANIZATION,

DATA COLLECTION

FOLLOWING ARE THE SOURCES FOR THE COLLECTION OF DATA:

PRIMARY SOURCE

SECONDARY SOURCE

DATA COLLECTION METHODS12

THERE ARE THREE MAIN METHODS OF DATA COLLECTION

OBSERVATION

EXPERIMENTATION

SURVEY DIRECT INTERVIEW METHOD

I HAVE SELECTED SURVEY METHOD OF DATA COLLECTION.

THIS IS ONE OF THE COMMON AND WIDELY USED METHODS FOR PRIMARY DATA COLLECTION. WE CAN GATHER WIDE RANGE OF VALUABLE INFORMATION ABOUT THE BEHAVIOR OF THE EMPLOYEE’S VIZ. ATTITUDE, MOTIVE AND OPTIONS ETC.

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CHAPTER – II

COMPANY PROFILE

History

Akshaya was founded in 1995 under the stewardship of Mr. T. Chitty

Babu, a qualified Civil Engineer. Since its inception Akshaya has set higher

standards for itself, inspired by the Sanskrit origin of its name, which means

‘endless pursuit’. It has grown into one of the most respected real estate

companies in the state, reputed for its transparent business practices and

innovation. The journey over the last 15 years has seen the company grow by

leap and bounds, as it went about creating 148 landmarks in Tamil Nadu.

In an endeavour to excel and set higher standards of performance and

corporate governance, the management team has on board professionals from

various other industries to head the Marketing, Technical, Finance, Sales &

Customer Relations, Branding, Legal, MR for ISO Audits & Safety and Human

Resource divisions. The team of 150 qualified members has combined

experience of over 400 years.

Akshaya’s core values of transparency, clear titles and ethical business

practice, clearly set the company apart. A strict adherence to statutory norms

has earned Akshaya the respect of the real estate industry and the admiration

of numerous delighted customers. The industry in fact, has placed an

additional responsibility on Akshaya by nominating Mr. T. Chitty Babu,

Chairman & CEO, as the President of the Tamil Nadu Chapter of CREDAI.

A sincere belief that "An educated customer is not a threat but in

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fact is a customer for life" saw Akshaya launch a consumer awareness

initiative called "Akshaya Home Facts" through which the customers are

educated on all the nuances involved in purchase of real estate property. The

"Akshaya Home Facts" book contains information on all the possible rights of a

customer and helps him make a considered purchase decision.

Akshaya’s unwavering commitment to quality and timely completion of

projects, and in some cases even ahead of schedule is a well acknowledged

fact. Bearing testimony are the CRISIL DA3+ rating, Integrated ISO

9001:2008, ISO 14001:2004, OHSAS 18001:2007 Management Systems

certifications. The company has also been conferred the Best Legal Systems

in India Award by CNBC/CRISIL, for three years in a row, 2007, 2008 and

2009. The "Best Residential Property" in South India for 2009 is awarded to

Akshaya for its Adair project in OMR. Akshaya is a proud recipient of the

Outstanding Builder Award 2007 from the Builder’s association of India and

Trail Blazers of Tamil Nadu in 2007 from Bennett & Coleman.

Today, Akshaya is on the cusp of a huge expansion drive projects to

major markets in South India. Akshaya is already on the verge of completing

premium residential and commencing luxury homes & commercial projects in

Coimbatore and Trichy, in addition to Chennai. We continue to foray into other

cities in South India with exquisite projects that have the Akshaya stamp of

quality in building practices. The company has also diversified into the

hospitality sector through Akshaya Hotels & Resorts Pvt. Ltd., which runs a

chain of restaurants and is in the process of developing a few resorts.

"THE SEARCH FOR BETTER NEVER ENDS AT AKSHAYA".

Adherence to strict quality guidelines along with Clarity in thought and

transparency in transaction had been the guiding force of Akshaya and these very traits

enable it to stand apart from the bandwagon. Be it precision engineering , aesthetic

15

design, high class interiors etc, stringent focus on minute details ensure that Akshaya

customers get the very best of product irrespective of the project size. The guiding

fundamentals to customer satisfaction include:

Strict adherence to norms

At Akshaya we ensure that all our projects adhere to the rules and regulations

as laid down by the statutory bodies thereby ensuring a complete peace of mind for our

consumers. No Deviation No Demoliton is the watchwork at Akshaya.

Quality

At Akshaya quality consciousness pervades all operations, … starting from site

selection to handing over the apartments., because our experience show that not only

does buildings of quality constantly increase in value, they are also easier to maintain in

the long run, thus benefiting all those associated with them. To ensure that the quality of

highest standard is maintained, every project of AKSHAYA follows:

Structural Analysis Based On Soil Test.

Water Tested for Suitability in Construction Use.

Anti Termite Treatment at Four Stages.

Water Proof Plywood Shuttering For All RCC Works.

Concrete Compressive Testing at every stage.

Anti Corrosive Primer Paint For MS Grills.

Usage of Standard Brand Materials in Construction.

Ready Mix Concrete For All Roof Beams & Slabs.

Pressure Testing For All Plumbing Pipelines.

16

Transparency in Dealings

Customer satisfaction through ethical business practices has been the motto of

AKSHAYA all along. Be it documentation, title deeds, agreements etc Akshaya takes

pride in maintaining a transparent mode of dealing with all its customers.

Timely Execution

At Akshaya we have a 100% track record of project completion in advance

since its inception. Our integrated systems, sophisticated infrastructure and efficient

professionals ensure streamlined operations and timely completion.

Design

At Akshaya we work with the best of architects to ensure that each projects is

unique in both creative and functionality. To make living a pleasurable experience at

Akshaya our projects always include

Open Spaces for Landscaping / Children Play Area.

Avenue Trees for the Street.

Akshaya established only a couple of years ago has to its credit two projects – Akshaya

Homes and Akshaya Havens which are nearing completion in a few months. Mr. Joju KV is the

CEO of Akshaya Properties bringing his years of experience in the arena of construction. The team

behind his projects consist of men with extensive knowledge in their respective domains. The

architect of Akshaya's projects is Mr. Jeff Antony (the designer of Cochin International Airport and

many other credit worthy projects). Great emphasis is laid on Vaasthu before coming to the final

decision for which the expertise of the famous Kanippayoor Krishnan Namboothirippad is taken on

17

the proposed design and structural layout. The team is supported by an enthusiastic group of

workers who co-operate to make sure the work gets completed on time.

Currently all on-going projects of Akshaya are based at Thrissur. The success of the

above two projects have been a boost in the arm for the company which has now proposed three

new projects – Akshaya Thrithiya. Akshaya Vasudevam and Akshaya Agraharam . We are

sure you will find a sweet space in one of them to make your dream home a reality.

Profile:

 

Name:                                 K.Ravishankar

Date of Birth:                     June 16, 1955

Education:                          B.Com (Hons), ACA

                                            Article ship with A.F.Ferguson & Co.

 

  Mr. K. Ravishankar brings along with him 3 decades of corporate experience

largely in the domain of finance and corporate strategy. He has been associated with

various corporate conglomerates like Tata Motors, ITC Ltd. and BPL Communications in

Senior Manager Capacity, including board position. Currently as CEO of Akshaya Pvt

Ltd. leads 140 member strong team in establishing and benchmarking standards in Real

Estate Sector by placing Akshaya in the list of top real estate brand in India.

Budget Reaction:

This budget has been quite a dampener. Perhaps the government wants to built

it over the next 5 years and it is not possible to do everything at one go.

 

Real estate continues to not attract the attention of the FM. It is a huge

disappointment. This year was a good opportunity not only to give sufficient impetus to

18

the developers but also greater incentive to the customers. Real estate needs to be

looked at as infrastructure development.

 

The budget proposals signal a huge boost for infrastructure spending and with

development of roads and highways, development of dwelling units would go a long

way in decongesting the overcrowded cities and towns. Taxes in various forms and

prolonged processes in obtaining clearances take away substantial portion of the costs

making it unaffordable for the customers.

 

Lop sided infrastructure development will not help the economy grow. It has to

be balanced. With such a large population in India the demand for affordable housing is

inevitable. The government has to take some bold steps and bring in reforms to enable

the real estate sector produce housing at affordable costs.

 

Specifications

STRUCTURE:

1. RCC framed structure.

2. Brick work and Plastering.

JOINERIES:

1.  Main Door--------------------Teak Wood Frame with ornamental doors with biometric

lock.

2. Bedroom Doors-----------Teak wood Frame with Ornamental Flush Doors with

Cylindrical Lock.

3. Toilet & Balcony Doors--- Teak wood Frame with   Water proof plastic coated

ornamental flush doors                                                   

4. Windows --------------------- UPVC Sliding Windows      

5. Ventilators---------------------UPVC Top Hung Type

6.  Grills --------------------------- Grouted into the walls

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FLOORING:

1.      Living, Dining & Bedrooms--------------- Wooden laminated AC 4 Flooring

2.      Kitchen------------------------------------------24’’ x 24” Vitrified Tile Flooring      

3.      Balcony & Utility-------------------------------Ceramic Tiles Flooring

4.      a. Toilet------------------------------------------ Anti Skid Ceramic Tiles Flooring

          b. Toilet Dado----------------------------------Glazed Tiles upto 7’0” height

5.       Common Area & Staircase---------------- As per Architect details

6.      Car Parking------------------------------------- Grano Flooring

         

STAIRCASE RAILING:

1.  Railing-----------------------------------------------As per Architect Details

COUNTER TOP

1.  20mm Black Granite in Kitchen counter with  tile upto 2” height

2.  Master Bedroom Toilet with Black granite counter wash basin

3.  Stainless steel Sink with drain board

PLUMBING AND SANITARY

1.  Concealed PVC pipeline in bathrooms of Finolex / Truebore

2.  Concealed G.I. pipeline for Hot water lines of Tata / ISI brand

3.  PVC Rain water, Sanitary, Waste and water line in open ducts

4.  S.W. pipeline of ISI brand for under ground drainage

5.  Sump water provision in Kitchen Sink

6.  Bathrooms with bore well water.

7.  Separate Motors for Sump and Bore well

8.  Jaquar / Duravit  CP Fixtures

9.  Wall mounted Totto / Rocca closets with concealed cistern for Toilets

10. S.S. Accessories in all Toilets

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ELECTRICAL

1.  Concealed Wiring----------------------- Finolex

2.  Switches------------------------------------Modular  Switches –Anchor  AVE

3.  Adequate light, fan and power points

4.  100% Generator Power Back-up for Apartments

LIFT

1.  6 Passenger capacity Lift

PAINTING

1.  Internal Ceiling----------------------Putty with Emulsion Paint  

2.  Internal walls---------------------------POP Punning Emulsion Paint    

3.  External ----------------------------------Exterior Weather coat grade Emulsion Paint

4.  Wood work------------------------------Enamel Painting

5.  Grills--------------------------------------Zinc chromite non–corrosive

Primer with Enamel Paint

EXTERNAL

1.  Paving blocks around the building

2.  Compound Wall in outer periphery with Gates

3.  Landscaping as per Architect Details

GENERAL

Access Control Monitoring System

Biometric Lock

Video Door Phone

Provision for Mosquito Net on UPVC windows provided

Wardrobes in all bedrooms

Full Generator Backup for the apartment

Split AC provision in all bedrooms & Living /Dining Areas 21

Stainless Steel sinks with single drain board

White Sanitary fixtures

Shower Enclosures in the bathrooms

Children’s bathrooms with Bath Tub and Glass Partition

Pest Control Treatment in four stages

Portable R.O provision in kitchen

Washing Machine inlet and outlet provision

Automatic water level controller for Pumps

Security Intercom

Wardrobes for Bedrooms as per architect design

Base Cabinets & Wall Cabinets in Kitchen

S.S. Finish Hob and Chimney for Kitchen.

Fans, Light Fixtures, Geysers & Exhaust Fans.

Jaccuzi in one bathroom

Broadband connection

Provision for Satellite TV/ World Space Connectivity

Home Automation System

Amenities

Chennai first ever smart homes with intelligent smart home automation systems;

Exclusive lifestyle amenities like Private Garden and open air water body

22

Adora

Specifications | Location Map | Floor Plans

Project

Details

Location PADUR, OMR, CHENNAI

Type Residential

Land / Plot 4.48 Acres

23

Area (Sqft)

Total No. of

Units /

Apartments

194

No of Blocks 4

Amenities 2 level Exquisite Clubhouse

Swimming pool

Business Centre

Landscaped Gardens

Multipurpose Hall, Mini theatre, Convenio,

Biometric Lock, Wooden Floors, Squash

Court, Gymnasium, UPVC Windows and

French Doors

Video Door Phone, Generator Backup

No. of Floors 9

Specifications

Counter Top

1. 20mm Black G20 Granite in Kitchen Counter with 2 ft tile above.

2. Master bed toilet – Black Granite Counter with below Counter Wash Basin.

3. Stainless Steel Sink with Drain Board.

4. Above Counter Wash Basin in Dining.

Electrical

1. Concealed Wiring – Finolex.

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2. Switches – Anchor AVE Switches.

3. Adequate Light, Fan and Power Points.

External

1. Hard & Soft Landscaping around the building.

2. Compound Wall in outer periphery with Boom Barrier Gates.

3. Landscaping as per Architect Details

Flooring

1. Living, Dining & Bedroom – AC 3 Wooden Laminated Flooring.

2. Kitchen – Vitrified Tiles Flooring

3. Balcony & Service – Ceramic Flooring

4. a) Toilet Floor – Anti Skid Ceramic Tiles b) Toilet Dado – Glazed Tiles up to 7 ft

height

5. Common Area & Staircase – Marble Flooring

6. Car park – Granolithic Flooring

General

1. Anti – Termite Treatment.

2. Under ground Sump with Pneumatic Pumps.

Joineries

1. Main Door – Teakwood Frame with Ornamental Flush Door with Biometric Lock.

2. Bedroom Doors – Padauk Frame with Ornamental Flush Door with Cylindrical Lock.

3. Toilet doors – Padauk Frame with Waterproof Plastic Coated Ornamental Flush Door

with Cylindrical Lock.

4. Balcony Doors – Padauk Frame with Teak Wood Panelled Glass Door

5. French Door – UPVC Frame with Shutters.

6. Windows – UPVC Sliding Window Frame and Shutters.

7. Ventilators – UPVC Frame with adjustable Louvers

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8. Grills – Grouted onto the Walls

Lift

1. One Bed Lift & One 8 Passenger Lift in each Tower.

Painting

1. Ceiling – Oil Bound Distemper paint. Stilt Floor – Cement Painting

2. Internal a) Living, Dining, Bed rooms & Kitchen – Punning with Oil Bound Distemper

Paint. b) Other Areas – Oil Bound distemper Paint.

3. External – Weather Proof Exterior Emulsion Paint.

4. Wood Work – Enamel Paint.

5. Grills – Zinc Chromite non – corrosive Primer with Enamel Paint.

Plumbering & Sanitary

1. Concealed PVC pipeline in Bathrooms of Finolex / Truebore brand

2. Concealed G.I. pipeline for Hot Water lines of Tata / ISI brand.

3. PVC Rain Water, Sanitary, Waste and Water line in open ducts.

4. S.W. Pipeline of ISI brand for under ground drainage.

5. Bathrooms with Borewell Water / Kitchen with Sump Water Provision.

6. Separate Motors for Sump and Borewells.

7. Kohler / Jaquar Continental CP Fixtures.

8. Kohler White Sanitary Fixtures.

9. Bath Tub in Children Bed Room Toilet.

10. Shower Enclosure with Aluminum Powder Coated Openable Door in Master Bed

Toilet.

Staircase Railing

M.S. Railing as per Architect details.

26

Structure

1. RCC framed Structure.

2. Solid Block Masonary and plastering.

o 2 level Exquisite Clubhouse

o Swimming pool

o Business Centre

o Landscaped Gardens

o Multipurpose Hall, Mini theatre, Convenio, Biometric Lock, Wooden

Floors, Squash Court, Gymnasium, UPVC Windows and French Doors

o Video Door Phone, Generator Backup

Floor Plans

TYPICAL FLOOR PLAN

o A1 BLOCK – A1 FIRST FLOOR

o A2 BLOCK – A2 FIRST FLOOR

o A3 BLOCK – A3 FIRST FLOOR

o A4 BLOCK - A4 FIRST FLOOR

 

27

MORE VIEW

Entrance to Club House Pool Side View

Gymnasium Theatre

Multipurpose Hall Squash Court

Table Tennis Court

 

28

Metropolis

Specifications

Project

Details

Location

G.S.T Road,

Maraimalai Nagar

Chennai

Type Residential

Land / Plot

Area (Sqft)10.36 acres

Total No. of

Units /

Apartments

420

No of Blocks 11

Amenities

2 Level Exquisite Club House, Swimming Pool, Business

Centre, Spa, Gymnasium, 7 acres of green space, Zen

Garden, Lotus Pond, Tennis Court, Multipurpose Hall,

Mini Theatre, Generator Back-up

No. of Floors Stilt + 9

29

Specifications

COUNTER TOP

ROYALE APARTMENTS

1. 20 mm Granite in Kitchen Counterwith 2ft 0inch tile above.

2. Stainless Steel Sink with Drainboard.

3. Master Bed Toilet - Counter with under counter wash basin.

PREMIUM APARTMENTS

1. 20 mm Granite in Kitchen Counter with 2ft 0inch tile above.

2. Stainless Steel Sink with Drainboard

3. Master Bed Toilet - Vanity Type Wash Basin

ELECTRICAL

ROYALE APARTMENTS

1. Concealed Wiring -Finolex or equivalent make.

2. Switches - Clipsal or equivalent make Adequate Light, Fan and Power points.

PREMIUM APARTMENTS

1. Concealed Wiring -Finolex or equivalent make.

2. Switches - Modular Anchor or equivalent make. Adequate Light, Fan and Power

points.

30

EXTERNAL

ROYALE APARTMENTS

1. Hard and Soft Landscaping around the building

2. Compound Wall in Outer periphery with required gates

3. Landscaping as per Architect details

PREMIMUM APARTMENTS

1. Hard and Soft Landscaping around the building

2. Compound Wall in Outer periphery with required gates

3. Landscaping as per Architect details

FLOORING

ROYALE APARTMENTS

1. Living and Dining - 24ft x 24ft Virtified Tiles Flooring

2. Bedrooms - AC 4 HDF Wooden Laminated Flooring

3. Kitchen - Ceramic Tiles Flooring

4. Balcony and Service - Ceramic Tiles Flooring

5. Toilet Floor - Anti Skid Ceramic Tiles

6. Toilet Dado - Glazed Tiles up to 7ft 0inch height

7. Toilet Dado (servant) - Glazed Tiles up to 5ft 0inch height

8. Common Areas and Staircase - Stone / Virtified Flooring

9. Car Park - Granolithic Flooring

31

PREMIUM APARTMENTS

1. Living and Dining - 18ft x 18ft Virtified Tiles Flooring

2. Bedrooms - 12ft x 12ft Ceramic Tiles Flooring

3. Kitchen - Ceramic Tiles Flooring

4. Balcony and Service - Ceramic Tiles Flooring

5. Toilet Floor - Anti Skid Ceramic Tiles

6. Toilet Dado - Glazed Tiles up to 7ft 0inch height

7. Toilet Dado (servant) - Glazed Tiles up to 5ft 0inch height

8. Common Areas and Staircase - Stone / Virtified Flooring

9. Car Park - Granolithic Flooring

GENERAL

ROYALE APATRMENTS

1. Anti-Termite Treatment

2. Under Ground Water Tank with Pnumatic pumps

3. POP Band for Living & Dining

4. Generator back up for Apartment 8.5KVA

5. Security Intercom

6. Independent R.O. provision for each apartment

PREMIUM APATRMENTS

1. Anti-Termite Treatment

2. Under Ground Water Tank with Pneumatic pumps

3. Generator back up for Apartment 6 KVA

32

4. Security Intercom

5. Independent R.O. provision for each apartment

JOINERIES

ROYALE APARTMENTS

1. Main Door - Red Miranti or equivalent Frame with Ornamental Flush Door with 4

Pin Mortise Lock Polished Both Sides

2. Bedroom Doors - Red Miranti or equivalent Frame with Ornamental Flush Door

polished both sides with Cylindrical Lock

3. Toilet Doors - Red Miranti or equivalent Frame with Water Proof Plastic Coated

Ornamental Flush Door polished one side and painted other side with Cylindrical

Lock.

4. Balcony / French Door - UPVC Sliding glass door

5. Windows - UPVC Sliding Windows

6. Ventilators - UPVC Top Hung Ventilators

PREMIUM APARTMENTS

1. Main Door - Red Miranti or equivalent Frame with Ornamental Flush Door with 4

Pin Mortise Lock Polished Both Sides

2. Bedroom Doors - Red Miranti or equivalent Frame with Space Flush Door

painted both sides with Cylindrical Lock

3. Toilet doors - Red Miranti or equivalent Frame with Water Proof Plastic Coated

Flush Door painted both sides with Cylindrical lock

4. Balcony / French Door - UPVC Sliding glass door

5. Windows - UPVC Sliding Windows

33

6. Ventilators - UPVC Top Hung Ventilators

LIFT

ROYALE APARTMENTS

1. One 13 Passenger Stretcher Lift and One 10 Passenger Lift in each Tower.

PREMIUM APARTMENTS

1. One 13 Passenger Stretcher Lift and One 10 Passenger Lift in each Tower.

PLUMBING AND SANITARY

ROYALE APARTMENTS

1. Water Supply - PPR pipes both hot & cold

2. PVC Rainwater, Sanitary,Waste water line - Truebore, Finolex.

3. S.W.Pipeline of ISI brand for underground drainage.

4. Separate Motors for Sump and Borewells.

5. Total water supply system with Treated Anti-Termite Treatment Water.

6. Jaguar Florentine CP Fixtures

7. White Parryware Cascade Sanitary Fixtures.

8. Health faucet will be provided for closets

9. Wall mounted Parryware Cascade closets with concealed cistern for all toilets

PREMIUM APARTMENTS

1. Water Supply - PPR pipes both hot & cold

2. PVC Rainwater, Sanitary,Waste water line - Truebore, Finolex.

34

3. S.W.Pipeline of ISI brand for underground drainage.

4. Separate Motors for Sump and Borewells.

5. Total water supply system with Treated Water.

6. Jaguar Continental CP Fixtures.

7. White Parryware Cascade Sanitary Fixtures.

8. Health faucet will be provided for closets

9. Wall mounted Parryware Cascade closets with cistern for all toilets.

STAIRCASE RAILING

ROYALE APARTMENTS

1. M.S.Railing as per Architect design

PERMIUM APARTMENTS

1. M.S.Railing as per Architect design

STRUCTURE

ROYALE APARTMENTS

1. RCC framed structure

2. Brick Masonary and Plastering

PREMIUM APARTMENTS

1. RCC framed structure

2. Brick Masonary and Plastering

Floor Plans

35

ROYAL – 3 BEDROOM – TYPICAL FLOOR PLAN

PREMIUM – 3 BEDROOM – Ground Floor, 1st, 3rd, 5th, 7th, 9th floor

PREMIUM – 2 BEDROOM - Ground, Ist Floor

Adair

Specifications

Project Details

Location KAZHIPATTUR, OMR, CHENNAI

Type Residential

Land / Plot Area (Sqft) 5.44 Acres

Total No. of Units / Apartments 194

No of Blocks 14

No. of Floors 4

Specifications

BILLIARDS

36

1. Billiards Board

COMMON FACILITIES

1. Swimming Pool – Wading & Adults pool

2. Jacuzzi

3. Gymnasium and Fitness Centre

4. Aerobics Hall

5. Beautifully Landscaped Gardens with Outdoor seaters

6. Walker’s / Jogging Track / Skating Ring

7. Water Bodies and Fountains

8. Children’s Play Area with play equipments

9. Multipurpose Courts

10.Basket Ball Ring

11. Indoor Recreation Rooms

12.Billiards

13.Multi purpose Party Hall

14.Terrace Party Space

15.Sculptures

16.Gazebo with Private Terrace for each Core

37

17.Crèche

18.Library

19.Channel Music in Common Area

20.Business Centre / Visitors Lounge

21.Generator Power Back – up for common areas

22.Separate Rest Room /  Changing room for Staff and Drivers

23.Water Treatment Plant

24.Sewage Treatment Plant

25.Security Intercom

26.Car wash Facility

27.Convenio

28.Mechanically Operated Gate

29.Visitors Car Park

30.Pneumatic Pumps

31.Separate Change room with locker facility

32.Club House with Parking

COUNTER TOP

1. 20mm Black Granite in kitchen counter with 2’0” tile above.

38

2. Stainless steel sink with drain board of Prince make.

ELECTRICAL

1. Concealed Wiring - Finolex.

2. Switches – Anchor standard / Wonder.

3. Adequate light, fan and power points.

EXTERNAL

1. Paving blocks around the building.

2. Compound Wall in outer periphery with Gates.

3. Landscaping as per Architect Details.

FLOORING

1. Living & Dining - Vitrified Tiles ( 2’0” x 2’0” )

2. Bed room & Kitchen - Ceramic Tiles ( 20” x 20” )

3. Balcony & Service - Terra Brown Tiles ( 12” x 12” )

4. a. Toilet Floor - Anti Skid Tiles ( 12” x 12” )

b. Toilet Dado - Glazed Tiles upto 7’0” height

5. Common Area - Marble outer Border with Kotta Inlay Pattern

6. Staircase - Marble Flooring

7. Car Park - PCC / Granolithic Flooring

GENERAL

Apartment Flooring - Ceramic Tiles(15"x15").

39

Skirting - Ceramic Tiles.

Toilet Floor - Anti Skid Tiles.

Toilet dado - Glazed tiles upto 7'0"

JOINERIES

Main Door - Teak Wood frame with Ornamental Flush Door.

Bedroom / Balcony Doors - Padauk frame with BSC Flush Doors.

Toilet Doors - Padauk frame with Water proof Plastic coated Flush Doors.

Windows - Powder Coated Aluminium Openable frame and shutters.

Ventilators - Powder Coated Aluminium frame with fixed louvers.

Grills - Grouted onto the walls.

LIFT

Six Passenger Lift.

PAINTING

1. Ceiling - Cement Paint.

2. Internal - Cement Paint.

3. External - Exterior Grade Weather coat paint.

4. Wood work - Enamel Painting.

5. Grills - Zinc chromite non-corrosive primer with Enamel Paint.

6. Living, Dining & Bed rooms -- Oil Bound Distember Paint .

PLUMBING AND SANITARY

40

1.  Concealed PVC pipeline in bathrooms of Finolex / Truebore brand

2.  Concealed G.I.pipeline for Hot water lines of Tata / ISI brand.

3.  PVC Rain water, Sanitary, Waste and water line in open ducts.

4.  S.W. pipeline of ISI brand for under ground drainage.

5.  Bathrooms with bore well water / Kitchen with sump water provision.

6.  Separate Motors for Sump and Bore wells.

7.  Kohler / Jaquar Continental CP Fixtures

8.  Kohler white Sanitary Fixtures.

STAIRCASE RAILING

Railing - As per Architect Details.

STRUCTURE

1. RCC framed Structure.

2. Brickwork and Plastering.

Floor Plans

TYPICAL FLOOR PLAN

More Views

41

   

The Belvedere

Location Map

42

Location G.S.T Road, Urapakkam (Near Vandalur Zoo)

Land Extent 5.42 Acres

No.of Flats 260

Type of Homes3 Bedroom - 156,

2 Bedroom - 104.

Sizes3 Bedroom 1430 - 1585 Sq.Ft,

2 Bedroom 1102 - 1231 Sq.ft.

Towers & Storey 5 Towers, Stilt + 13 Floors.

Amenities

Exquisite Clubhouse, Swimming Pool

Business Center, Spa, Gymnasium,

Supermarket, Amusement Centre,

Food Court, Banquet hall, Mini theatre

Generator back up for common area

Amenities

Exquisite Clubhouse, Swimming Pool, Business Centre, Spa, Gymnasium,

Supermarket, Amusement Centre, Food Court, Banquet Hall, Mini Theatre, Generator

Back-up for common area.

Halton

43

Project Details

Location

Site Address: Adjacent to Saradha Mills &

Sengottaiah Memorial High School,

Loganathapuram,Kurichi,

Sundarapuram,Coimbatore -641024.

Type Residential

Land / Plot

Area (Sqft)2.13 acres

Total No. of

Units /

Apartments

142

No of Blocks 4

Amenities

Gymnasium, Mini AV Theatre, Indoor Recreation Room,

Landscaped Gardens, Multipurpose Hall, Water Treatment Plant,

Sewage Treatment Plant, Generator Backup for common area

No. of Floors 4

44

Aikya

No. of Units : 4

Area of each unit : 3500 sq. ft

Location : Gandhi Nagar, Adyar, Chennai -20

45

Executive Management

T Chitty Babu - Chairman & CEO

Mr. T. Chitty Babu is a Civil Engineer by profession and has had

extensive experience in construction industry before turning an

entrepreneur in the real estate development.

J Ravi - Director

Mr.J.Ravi is a master in mathematics and he heads our land

acquisition efforts and Liaison.

Nithya Chitty Babu - Director and Member of the Board

V.Ravi - VP - Projects

V.Swaminathan - GM -Finance

Deepak P - Head -HR

N Ananth - Manager - Legal

D Charles - DGM - Marketing

Ms Shanthi - Management Representative

C. Suresh - Executive Assistant to Chairman and CEO

 

46

 

 

    

Adora Arcadia Surya

Adair Ashton Gandhi Square

Habitat Kavyam Mahalakshmi

Malavika Sai Krupa Sri Nivas

The Pacific

City

Tulasi Villa Windermere

47

Anandham Chosiv Sangeetham

Trisha Besant Castle Mayor's Court

White House Nithyam Shruthi

Agaram Sneham Subgriha

Anbhagam Akshaya-100 Signature

Lavanya Sharma

Enclave

Kripa

48

Raaga

 

 

AKSHAYA ADVANTAGE 

Adherence to strict quality guidelines along with Clarity in thought

and transparency in transaction had been the guiding force of

Akshaya and these very traits enable it to stand apart from the

bandwagon. Be it precision engineering , aesthetic design, high

class interiors etc, stringent focus on minute details ensure that

Akshaya customers get the very best of product irrespective of the project size. The

guiding fundamentals to customer satisfaction include:

Strict adherence to norms - At Akshaya we ensure that all our projects adhere to the

rules and regulations as laid down by the statutory bodies thereby ensuring a complete

peace of mind for our consumers. No Deviation No Demoliton is the watchwork at

Akshaya.

Quality - At Akshaya quality consciousness pervades all operations, … starting from

site selection to handing over the apartments., because our experience show that not

only does buildings of quality constantly increase in value, they are also easier to

49

maintain in the long run, thus benefiting all those associated with them. To ensure that

the quality of highest standard is maintained, every project of AKSHAYA follows:

Structural Analysis Based On Soil Test.

Water Tested for Suitability in Construction Use.

Anti Termite Treatment at Four Stages.

Water Proof Plywood Shuttering For All RCC Works.

Concrete Compressive Testing at every stage.

Anti Corrosive Primer Paint For MS Grills.

Usage of Standard Brand Materials in Construction.

Ready Mix Concrete For All Roof Beams & Slabs.

Pressure Testing For All Plumbing Pipelines.

Transparency in Dealings - Customer satisfaction through ethical business practices

has been the motto of AKSHAYA all along. Be it documentation, title deeds,

agreements etc Akshaya takes pride in maintaining a transparent mode of dealing with

all its customers.

Timely Execution - At Akshaya we have a 100% track record of project completion in

advance since its inception. Our integrated systems, sophisticated infrastructure and

efficient professionals ensure streamlined operations and timely completion.

Design - At Akshaya we work with the best of architects to ensure that each projects is

unique in both creative and functionality. To make living a pleasurable experience at

Akshaya our projects always include

Open Spaces for Landscaping / Children Play Area.

Avenue Trees for the Street.

50

  

    

 

"We must be the change that we wish to see in society"

These very words of Mahatma Gandhi was inspirational in the formation of AKSHAYA

Cares…. an entity committed to create a better living for all through cohesive support

from all the caring individuals.

At Akshaya Cares we believe that each one of us is a living answer to the predicament

confronting us today. And every civic group, every good tradition and every worthwhile

institution should join hands to make this society a better place to live in…. the first 51

step towards making Akshaya a responsible Corporate Citizen is in the formation of

Akshaya Cares.

 

    

 

Akshaya Accolades

Trailblazer of Tamil Nadu from Bennett & Coleman

Winner of CNBC/CRISIL Award for Best Legal Systems in India for three years in a row

– 2007, 2008 & 2009

Outstanding Builder Award 2007 from Builder's Association of India

Integrated ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007 Management System

52

certified and CRISIL DA3+ rated builder

CNBC/CRISIL Award for "Best Residential Property" 2009 in South India.

Akshaya Strengths

15th year of operation

corporate Governance

Track record of delivering 135 projects ahead of time

Clear titles of properties

Commencing projects only after receipt of approvals from all statutory bodies

strict adherence to norms and regulations

Transparency in transactions and documentations

Detailed area statement conveying carpet-area ,built-up area ,common area and

amenities area

Timely delivery of projects

Completion certificate received for all projects

Dedicated after-sales customer care team

Certifications

ISO 9001:2000 certification for Quality Management Systems received in 2004

CRISIL DA3 rating received in April 2006

53

ISO 14001:2004 certification for Environment Management Systems received in

February 2007

CRISIL DA3 rating upgraded to CRISIL DA3+ rating in December 2008

OHSAS 18001:2007 certification for Occupational Health and Safety received in

February 2009

INTEGRATED ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007 MANAGEMENT

SYSTEM certification received in October 2009

Our Constant endeavor is to surpass our own benchmarks. The long list of coveted

certifications and accolades we’ve received is a proud reaffirmation that ‘The search for

better never ends at Akshaya’ .

    

 

Empowering the Consumers

"Over the years, interaction with the customers revealed that lot of ambiguities persist

54

among home seekers pertaining to rights of ownership, maintenance charges,

documentation modalities etc. Also lack of in-depth insight into rules and regulations of

civic bodies and other relevant authorities have proved detrimental for some. And we

found a latent need for a forum or platform to empower all home aspirants about the

finer details essential while buying a home"- quotes Mr.Chitty Babu.

Thus was born Akshaya's Home Facts, an initiative to enlighten all home seekers about

his / her rights regarding various aspects that has to be understood before buying an

apartment. Akshaya has been conducting workshop on Home Facts for the last 5 years

and the initiative is gaining momentum with every passing day.

55

← CHAPTER III ←

← DATA ANALYSIS ←← 1. How long has you worked for Akshaya homes (p) ltd.?← Less than one year ← One year to less than two years ← Two years to less than five years ← Five years to less than ten years ← Ten years or more

56

Analysis: -

Bars show counts

Less

than o

ne y

ear

One y

ear

to L

ess

than t

wo y

ear

Two y

ear

to less

than fi

ve y

ear

Five y

ear

to less

than t

en y

ear

Ten y

ear

or

more

Question 1

2

4

6

8

Co

un

t

1

8

3

7

3

9

←←←←

57

←← Sr.no

← Work with AKSHAYA ← Value

← Percentage

← 1 ← Less than one year ← 8 ← 26.67%

← 2 ← One year to less than two year ← 3 ← 10.00%

← 3 ← Two year to less than five year ← 7 ← 23.33%

← 4 ← Five year to less than ten year ← 3 ← 10.00%

← 5 ← Ten year or more ← 9 ← 30.00%

← ← Total ← 30 ← 100%

58

← COMMENT: - 30% employees are working more than ten year with AKSYAHA, 26.67% working from less than one year , 23.33% working from more than two year, 10% are working from one year and 10% employees are working from more than five year with this company.←←←←←←

← 2. Overall, how satisfied are you with Akshaya homes (p) ltd. as an Employee? ← (a) Very Satisfied (b) Satisfied ← (c) Neither Satisfied nor dissatisfied ← (d) Dissatisfied (e) Very Dissatisfied ←←← Analysis: -

59

←

Bars show counts

Very satisfied Satisfied

Question 2

0

5

10

15

Co

un

t

1

13

17

60

← S.no

← Satisfaction Level ← Value

← Percentage

← 1 ← Very Satisfied ← 13 ← 43.33%← 2 ← Satisfied ← 17 ← 56.67%← 3 ← Neither Satisfied nor dissatisfied ← 0 ←← 4 ← Dissatisfied ← 0 ←← 5 ← Very dissatisfied ← 0 ←← ← TOTAL ← 30 ← 100%

61

←←←← COMMENT: - 56.67% employees of the company are satisfied with this company as an employee 43.33% employees are very satisfied. Nobody is dissatisfied. ←←← ←

← 3. How satisfied are you that you understand the long-term strategy of Akshaya homes (p) ltd.? ← (a) Very Satisfied (b) Satisfied ← (c) Neither Satisfied nor dissatisfied ← (d) Dissatisfied (e) Very Dissatisfied ← Analysis: - ←

62

←

Bars show counts

Very satisfied

Satisfied

Neither satisfied nor dissatisfiedQuestion 3

0

5

10

15

Co

un

t

1

12

17

1

←

63

← S.no

← Satisfaction Level ← Value

← Percentage

← 1 ← Very Satisfied ← 12 ← 40.00%← 2 ← Satisfied ← 17 ← 56.67%← 3 ← Neither Satisfied nor dissatisfied ← 1 ← 3.33%← 4 ← Dissatisfied ← 0 ←← 5 ← Very dissatisfied ← 0 ←← ← TOTAL ← 30 ← 100%

64

← COMMENT: - Most of the employees (56.67%) are satisfied that they understand the long term strategy of AKSYAHA, some of them (40%) very satisfied and very less no (3.33%) of employee is neither satisfied nor dissatisfied.←←←←

←←← 4. Do you understand what Company Akshaya homes (p) ltd. as a Company, is trying to achieve?← (a) Yes (b) No← Analysis:- ←

65

←

Bars show counts

Yes No

Question 4

0

10

20

30

Co

un

t

1

29

1

←

66

← S.no

← Understanding Level ← Value

← Percentage

← 1 ← Yes ← 29 ← 96.67%← 2 ← No ← 1 ← 3.33%← ← TOTAL ← 30 ← 100%

67

← COMMENT: - Majority of the employees (96.67%) of the company understand what is company’s objective & goal, less no of employee (3.33%) don’t understand what company AKSHAYA HOMES (P) LTD. As a company is trying to achieve.←

←←←←←←←

← 5. Do your work gives you a feeling of personal accomplishment? ← (a) Yes (b) No←← Analysis: -

68

←

Bars show counts

Yes No

Question 5

5

10

15

20

25

Co

un

t

1

25

5

←←←←

69

← S.no

← ← Value

← Percentage

← 1 ← Yes ← 25 ← 83.33%← 2 ← No ← 05 ← 16.67%← ← TOTAL ← 30 ← 100%

70

← COMMENT:- Most of the employee’s (83.33%) work give them the feeling of personal accomplishment , some of them (16.67%) don’t feel personal accomplishment from their work.←←←←←←←

←←← 6. Do you receive any appropriate recognition for your contributions?← (a) Yes (b) No←← Analysis: - ←

71

←

Bars show counts

Yes No

Question 6

5

10

15

20

25

Co

un

t

1

25

5

←←←←

←

72

← S.no

← ← Value

← Percentage

← 1 ← Yes ← 25 ← 83.33%← 2 ← No ← 5 ← 16.67%← ← TOTAL ← 30 ← 100%

73

← COMMENT: - Majority of the employees (83.33%) receive appropriate recognition for their contribution, some of them (16.67%) did not receive any appropriate recognition.←←

←←←

← 7. How much confidence you have in the leadership of Akshaya homes (p) ltd.?← (a) More than Enough (b) Enough (c)less then enough

74

Analysis:

Bars show counts

More than enoughEnough

Less than enough

Question 7

0

5

10

15

Co

un

t

1

19

10

1

←←

75

← S.no

← ← Value

← Percentage

← 1 ← More than enough ← 19 ← 63.34%← 2 ← Enough ← 10 ← 30.33%← 3 ← Less than enough ← 1 ← 3.33%← ← TOTAL ← 30 ← 100%

76

← COMMENTS:- Majority of the Employees (63.34) of the company have more than enough & some of them (30.33%) enough confidence in the leadership of this company, very less no of employee (3.33%) has less than enough confidence in the leadership of AKSYAHA. ←←←←←

←

←←←←←←←← 8. Your role at Akshaya homes (p) ltd (a) Do you have enough authority to ← Make decisions you need to make?←← (a) Yes (b) No

77

←← Analysis: -←

Bars show counts

Yes No

Question 8 a

5

10

15

20

25

Co

un

t

1

25

5

←

←

78

← S.no

← ← Value

← Percentage

← 1 ← Yes ← 25 ← 83.33%← 2 ← No ← 05 ← 16.67%← ← TOTAL ← 30 ← 100%

79

← COMENTS: - In AKSHAYA HOMES (P) LTDmajority of the employees (83.33%) have enough authority to make decisions what they need to make, some of them (16.67%) don’t have enough authority . ←←←←←

←←←←←←←← (b) How satisfied are you with the type of work that you do?←← (a) Very Satisfied (b) Satisfied ← (c) Neither Satisfied nor dissatisfied

80

← (d) Dissatisfied (e) Very Dissatisfied ←← Analysis:-

Bars show counts

Very satisfied

Satisfied

Neither satisfied nor satisfied

Question 8 b

0

5

10

15

Co

un

t

1

14

15

1

←

81

← S.no

← Satisfaction Level ← Value

← Percentage

← 1 ← Very Satisfied ← 14 ← 46.67%← 2 ← Satisfied ← 15 ← 50.00%← 3 ← Neither Satisfied nor dissatisfied ← 1 ← 3.33%← 4 ← Dissatisfied ← 0 ←← 5 ← Very dissatisfied ← 0 ←← ← TOTAL ← 30 ← 100%

82

← COMMENT: - Majority of the employees (50.00%) are satisfied with their work what they do, some of them (46.67%) are very satisfied and very less no of employee (3.33%) is neither satisfied nor dissatisfied.←←

←←←←←←←← 9. Did Akshaya homes (p) ltd. Provide as much initial training as you needed?←← (a) Yes (b) No

←← Analysis: -

83

←

Bars show counts

Yes No

Question 9

0

5

10

15

Co

un

t

1

19

11

←

← S.no

← ← Value

← Percentage

← 1 ← Yes ← 19 ← 63.33%← 2 ← No ← 11 ← 36.67%← ← TOTAL ← 30 ← 100%

84

←← COMMENTS: - Majority of the employees (63.33%) said that AKSHAYA HOMES (P) LTD provided initial training to as they needed.←←←←← 10. Pay and Benefits ← (a) Is your salary fair for your responsibilities?←← (a) Yes (b) No

←← Analysis:

Bars show counts

Bar

yes No

Question 10

0

5

10

15

20

Co

un

t

←

85

← S.no

← ← Value

← Percentage

← 1 ← Yes ← 22 ← 73.33%← 2 ← No ← 08 ← 26.67%← ← TOTAL ← 30 ← 100%

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←←←←← COMMENT: - Majority of the employee’s (73.33%) salary is fair for their responsibilities but some of the employee’s (26.67%) salary is not fair for their responsibilities. ←←←←←←←←

CHAPTER IV

← QUESTIONNAIRE ←

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Akshaya homes (p) ltd. Employee Satisfaction Survey←←← Good morning, I’m BALA KRISHNAN RR of sathyabama university doing a survey on employee’s satisfaction. It’s a project of my end semester.←← Name ………………………………………………

←← Age….← 21 to 34 ← 35 to 44 ← 45 to 54 ← 55 or older ←← Sex….← Male ← Female ←← Signature………………………..←←← 1. How long has you worked for Akshaya homes (p) ltd.?← Less than one year ← One year to less than two years ← Two years to less than five years ← Five years to less than ten years ← Ten years or more

← 2. Overall, how satisfied are you with Akshaya homes (p) ltd. as an Employee? ← (a) Very Satisfied← (b) Satisfied ← (c) Neither Satisfied nor dissatisfied ← (d) Dissatisfied← (e) Very Dissatisfied ←←← ←← 3. How satisfied are you that you understand the long-term strategy of Akshaya homes (p) ltd.? ← (a) Very Satisfied

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← (b) Satisfied ← (c) Neither Satisfied nor dissatisfied ← (d) Dissatisfied← (e) Very Dissatisfied ←←←← 4. Do you understand what Company Akshaya homes (p) ltd. as a Company, is trying to achieve?← (a) Yes← (b) No←←←← 5. Do your work gives you a feeling of personal ← Accomplishment? ← (a) Yes ← (b) No

←← 6. Do you receive any appropriate recognition for your contributions?← (a) Yes ← (b) No←←← 7. How much confidence you have in the leadership of Akshaya homes (p) ltd.?← (a) More than Enough ← (b) Enough ← (c) Less than Enough←←← 8. Your role at Akshaya homes (p) ltd ← (a) Do you have enough authority to make decisions you need ← to Make?← (a) Yes ← (b) No

← (b) How satisfied are you with the type of work that you do?← (a) Very Satisfied← (b) Satisfied

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← (c) Neither Satisfied nor dissatisfied ← (d) Dissatisfied← (e) Very Dissatisfied

← 9. Did Akshaya homes (p) ltd. Provide as much initial training as you needed?← (a) Yes ← (b) No

←←← 10. Pay and Benefits ← (a) Is your salary fair for your responsibilities?← (a) Yes ← (b) No←← ←← (b) Are there any benefits you would like added to Akshaya homes (p) ltd benefits package?←← Yes What would you like added? ← ______________________________________________________← No

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CHAPTER V

FINDINGS, SUGGESTION & CONCLUSION

FINDINGS

Everyone is aware about the overall strategies implemented by the company.

Majority of them are agreed that the employees understand company is trying to

achieve for their work done their organization.

Nearly 72% of employees agreed that Support and Teamwork from other areas

within the company.

More than 62% of employees are strongly agreed that overall I am very satisfied

with my job and 32% of employees agreed that overall I am very satisfied with

my job at the company Akshaya Homes .

Most of the respondents have been clearly responsible for our jobs defines their

company.

Nearly half of the respondents agreed that company managers encourages high

achievement by reducing the fear of failure that job satisfaction and recognition.

Most of them takes responsibility for the attitudes and good relationship with in

our department.

Majority of them clearly communicates for that jobs done their employees

satisfaction.

Most of the employees to do their work, the superior people have provides with

continuous feedback to help for achieve their goals.

Majority of the employees are work within our department they have good

cooperation’s of their satisfied by the organization.

Nearly 52% of employees are good at aware of organization and structure and

then others are adequate of the organization and structures.

Most of them regularly attend by the every management and holding meetings

they have know about the work schedule and satisfaction of their jobs.

More than 50% of employees are good at my ideas/suggestion regarding things

at work at their satisfied for the company.

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More than 44% of employees are good at to express a critical opinion about work

related issues to said that superiors determined by the employees satisfaction.

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Nearly 72% of employees are good at working practices, 6% of employees are

adequate at working practices.

Most of them aware of the facilities and morale of the company. They have work

done their satisfied for our jobs specification.

Nearly % of employees are strongly agree at the opportunity to learn new skills in

my company, and 44% of employees are agree at the opportunity to learn new

skills in my company, and working ability increased to the satisfaction of

employees.

Nearly 36% of employees are agreeing at the necessary information that I need

to complete my job, the satisfaction their works.

Only half of the respondents are strongly agree with the present job.

More than 84% of employees are agree at my company needs to offer more

training opportunities get more knowledge of their jobs specification.

Most of them aware about the promotion opportunities implemented by the

company.

Nearly half of the respondents are strongly agree with the co-workers and

superiors to get my job done their satisfy.

More than half of the respondents got equal response to the superior and

employees of the organization.

12% of employees are agree at frequently feel stress in my job, 14% of

employees are no opinion at frequently feel stress in my job.

More than half of the respondents are satisfied with the training activities and

working skills to ability of the employees satisfaction.

Nearly half of the respondents are satisfied with the salary given to the

organization.

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SUGGESTIONS

Akshaya Homes management fulfills the needs and wants of the

employees and

provides a standard quality of life to all employees. But there are some

places

where the company should have to make a few rectifications.

The repair and maintenance work of the houses which are provided to the

Akshaya Homes.

The health care facility could be more standardized.

The Akshaya Homes should improve the canteen facilities.

The company should implement the new technology machineries.

The training and development program is not good at Akshaya Homes;

the company should provide more training program facilities for

interested employees.

Akshaya Homes could provide better quality of life for the employees.

The firm was invested more in fixed asset; rather diversification of

investment will bring more profile to the firm.

The debtor turnover ratio is good but still by taking effective steps for

collecting the debtors will reduce the bad debts of the firm.

The proper utilization of raw material, finished and other non-finished will

reduce the inventory cost.

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← Facilities: -← - Schooling for children← - Medical facility← Technical training.

Salary should be increase

Company should provide some money and time to spend Socially.

Company should have some tie-up with some good school of NCR for education of children.

Company should arrange one trip in a year for enjoyment of employees.←←← AREAS TO IMPROVING

Medical Facility should be available in the company area.

Schooling facility for the employee’s children.

Time to time Training should be provided by the company.

Compensation ← - Salary← - Benefits←

Opportunities for professional development

Recognition

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CONCLUSION

The study on employee’s satisfaction at Akshaya Homes Co.Ltd is cased

out with full co-operation of the employees and management. The employees are

very much satisfied, who are working for Akshaya Homes . All the employees are

motivated and work together to achieve company’s goal. As far as possible with

in the given limits the study is completed with the satisfaction of many peoples.

The data collected are analyzed and the results put up. It is assured that the

company may got high boosted moral in the organization provided some of the

suggestions made in the report in carried out.

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