a study of relationship between organizational …
TRANSCRIPT
A STUDY OF RELATIONSHIP BETWEEN ORGANIZATIONAL CLIMATE AND JOB
SATISFACTION OF SECONDARY SCHOOL TEACHERS
8y
National University of Moderu LanguagtS Islamabad
A STIrllY OF RDT TTIONSEIP DETWEEN ORGAft..A'.-TIONALCI,TMATT AND JOB SATISFACTION OF SDCONDAXY
SCEOOL TEACHERII
Byr
Azhrr M.tuood Ch$tlbry
A TlEli! .boird ro rtNATIONAL T'NIVERSITY OF MODERN LTNOUAGES IST.AMAEAD
b prt'ul tulfl|ht ofrb. Eq!i@. forrh.gdloft6.Dd.gehEdnti@
NATIOI{AL T'MYEISTTY Of }IODIRII I.ANCUAGES ISTiMABAD
Jole 2004
RESEARCHER'S DECLARATION
do td6y deld 6 dtu ofimlrim ttlt rbc rort lGdr.d inrbis ltEir ir ny oM 3d gE cuicd olr s ! Pt"D *bolt of r!. NUMI, rda tt!4dai'i@ of Bri& O D., Allrt Btrtut M.liL l t rc BdFetd irto oy.'|n6uilaity 6 iditllin for ln. erd ofd.gR
i,'rt./- &r*|-LAz[.r Mohood Ctodtry Bri& @ Dr. Alldr Brlhrh Mslit
DEPARTMENT OF EDUCATIONNr{nONAL ITNIVERSffY OF MOIIEnN T,ANGUAOES. tSLAttADN,
TL. N.don.l Unlv.nlry of Modo Logutg..r llhDib.d P"ttfttttr,C.nn.t
A STUDY OF RELATIONSHIP BETWEEN ORGANIZATIONALCLMATE AIID JOB SATISFACTION OF SBCONDARY
SCHOOL TEACIIERS
By
ArlirM.nm@d Chadhry
A rh6i! sbnin d .o lhc Ndjon l Uriv6ily of Modm Lrngug.s, lstdrDad jr pdjdrulhalr or uE Equmd for $e gtut or l[. d.8E ot ph.D ir Edl6@
Dr. sa.ed, Ajadulldh Khm Bris @ Dr. aziz Ahr€d yln
RfrrFr.urg o, Advrlc.d llt !nr.d N.ddit Utrtv.ri.y ofMod@Srudt6 & lt*.(t hgurs.., hhD.jb.d
ACKNOWLEDCEMENT
PEic b ror Alnishty Alkn, who betov.d nanki wnh tnc curiosily oanind.
No 6eoNh is evo conpleted by ! single p.don. Mmy p6ple h.ve conrribuled lo $n
eforr od 6sist d me in onplerag thb t !L I sE lly etnowledsc th. ohrribution of
rtrN wbo hclpcd ft dnrlt or irdieny in rhc @nplerid ordiis di!*rrdion.
I M deply indelted and eish ro .rp6 my dee!6r ard sinc€e app@inion io
m€mb€B of ny dhrerlotion conmin*, Bng (R) Dr Alhn Bahsb M.lik (SuF.frisor)
od Poi Dr. S@da Asaddlarr Khs (Dm, Focully of Adveccd Int g.ared Sludies &
RMh), for th.ir pad6ce, @nrin!i.8 domgdot oduing supro4 positive
gidrnce Md ndd foilirc athGian which n.de rle @npldion of tnis ardmB lask
I wish lo exlmd ny appBialion lo cll lhe tqchd. lrincipah, dd espeially Or
Mr2nd Muhmmad DhEict &lwation Omer sseodba rid his 3tail nmbm who
gave rime fEly !d panicipared in this nudy.
A sr€ial vote of rhdk 8G ro Di. shahbdz Kld, Pdads. rnsriruo of
Educslion ed R€edch, Pujrb Univdityi D. Shmsa Aziz, Associate Prof6sor,
Colleee oa EdlsLioh, Islmabad; Mi T8lam M6r!fa, Assisltut Prof$sor (Cmturer
S.iace), Agdcult@ Univ$iiy Faislsbodi Mr. Marbood Ch, A$islsrl pmfN.
(sbrid6} U.iv6ny of Sarsodha; Mi Alin Mahnood, LeluEr, F.deEt C,llese of
Edulion, hlmabaq od Mr. Mumnad Aslm, Pnncip.t, Mustih Mod.t s.hml,
[email protected] thdls go lo dl [email protected] of ny fdily for th.n pdyd, sulained suppon
dd dcouag€m.nt duri.g tle y@ il Iot !o @nplcle lhe b!*,
DEDICATION
ThL dkterlatiu is dedrcoted to nrtath.a @hq o"d vile o i6tilled in
ne the wlue of ed@tion and taudt ne the inpottanee of hard wo* and
peBMtunce. Thet are e synbols olprideIor w.
ABSTRACT
The pBqt stldy s coDducled ro d.lmin. 0F elarioship b€rwqorysizaiionar cuoare ond job sali.f&don of govelmdt seonddy s{t@l !e.ch6 Tn€d4la w@ collered tod ?85 t*heN selered fon all govemmdt s€@dary scnmls(192) in disIricl Sargodhr,
Two qu6tionnaic w u!.d to delmi* rhe ElatioNhi! b.r@orgdiutiondl clim.r. 4d rah6 job suslmd. $hich w rtr oddrar'oalclimt desiption q@sri@aiE ed (i0 Mimta sarbf&ton qBtionnaiF. Tbefindings w@ draM aft.r ln. d*npive and infs€ntial anat,s6, Meds, SlddffdDevialion, inler-coF.lation, Pwn conllNtion, l rst, Dosr HOc tud ANOVA ws run
Th* 6 no significdt rEhionsnip 'mne
o.gdianioml climr. sub$at6,*iich rho*ed $ar subsls wft indepoddl of @h o$r. Th* ws [email protected] b€rwq job stisfactio l&!oB, wnicn show.d rhar job satisfrtion t*bswcrc deoddenl of ruh othe.,
Oa€rany rcachcm w@ less sarisffed wnn advocem€nqworkinS ondrbnc. Fetule r.rh6 scr moE saislied rho rh nat; counreipan.Thft w6 no signiliot diflma bct*d urb{ sd ruul tach6, job slisa*tioi.
^n khs w mE s.ris6ed rne sidc. cach6 T@n6 havins 6 to t0 @qFid@ wft ls isfi.d rhm rdhd havmg mE dldtu€
Cmml concl$io. lhal coutd bc draM from thk dudt n 1hd pnncipalsb.h.vior ud rah4 brhavior boln $eR
"ignrticerty reldred ro leachen Jobeudenon 6 pe(o\crl h) go\etmnr ldonddy $h@l lemhd. The Rtasobhrpbeiwh rnrcipals benavior md rcncE'job so.kLcrion, howdd oppqld b beEralively stugq lhe lhe €lariomhip or lach*. b.h.vior dd t*hm, job
SulDrnive princ'pol b€lEnd a.d didive principal b€$av'or w tound ro besisnilicdrly coRlaled wrh lob shsf4roi o lhe orh6 hand Bhcriv. Dnncrlatb.havior had no sisnrl'rcmr.oftLLion *'lh rob loustchon.
Coll€ial teachr b.havior sd inrimte teeher b.havior w@ tound ro besignificdlly orelaied with job slhf&rion, on rhe othd hmd disgaSed [email protected] ru fobd io be n€gatively orellld wirh j.,b s: isterion.
TABLE OF CONTENTS
CHAPTER- 1
P|8. #
I
83It0tl
t,;l.l
t,5L61.1
I_3
INTRODUC'TIONBelrtuund ol the pmbld
Delinilalions of thc shrdy
CHAPTER_ 2RE!'IEW OF R.EI-ATED LTTERATURE
2.I Htuoncal viry oforsuizlionat climare2,2 Nat@ ol oigeiatioml clinrte2.1 O'geizlion.l clinde in plec of Inlenol EnvioMcni2.4 TIdi6 oforg{irlrional clinate2.t Mod.ls oforguiarional BdEvid2.6 DintuioN of dgeidional clihorc2,? ImpoRmce 6l orgsizarioal ctioar2,8 Me6umol of orgdiadonol climale2.9 Orgmizrtional ulihate and job salisf&tion Elalionship
2.10 tob sarisf&lion Historical Olwia2.ll D.fnition orjob sdist-rior2.12 Thoi6 ofjob etislation
Mslow s nid.rchy ofnc€dsHdb€rg\ lwo-tEtor ineoryvmn s expctancy tnoryPqrs-Lawl.r Mod.l
ArEibulio. [email protected] Sow6 ofjob $thferion2.14 MesuEmhr oajob sadsf*tion2.15 Dnogapbicinfomation
l3l3l6l9
,9
56a1
CHAPTER-3RDSEARCII METHODOI,OGY
Ll Bai offte Study
3.6 Colletion ed labolation3.? Sratislicol Tmln.nt
CHAPTER_4ANALYSIS AND INTERPRETATION
DdosEpht inlomarion dat.Med of orsmiz:rtional climat€ sDb$al€sMems ofjob etislaction frctoNIntcr{ft lalio b€lwer orsmizational climle suhsl.sInaromlarion baw job Ftisfction lDloucoclado bdv6 orSoiad@l climlte sube.l6 od jo6
CoEhtion b.tw€m principals' benavior md t*b6' job stisf&tioncorclation betwm supponive pdncipal behcvior ed le.ch€n' job
Coftlttion b.twd dirctive pnrcip.l bchavior fld [email protected]' job
Coftlalion b€rwe. €aic v€ prieip.l b.lwio arld lah6, job
Coreladon betwq teacher benavior &d L&hs' job salisfmrion.co@I.!on betwen inti@le l@her b€hovior and r.eh* job
coclation h.tw @llesial t@hd bchavior asl [email protected], job
CoRlalion bel\@ disqeoeed leachd b€hsvior Md t@he6 job
Difcmc. betvq mal. sd fmale tc.chs job srisfDtionDitT@* betwen ul!.n ed ruRl tch6' job srifrcionDiaIffi@ b.twm sidc. &i ans rah6, job srisf&tionDiftcdc. bct*6 l4h6lob qpdic.qMultiple conprisoB mo.g r@h6,job .rpditrs
7l
1l1l
7a$
a0
83
&3
8?33
,,
93
91
t0l
102
B
t05tirt0?
Cf,APIER_5sut|Ir rY, rtrDrNGq aoNct usoN, DtScLSsoNAND NDCOMMINDAIIONS
5.1 [email protected]|i..!|dyt2 tun'gt
5.5 [email protected] Modd
EIEIIOGAAIqYIX|IENDICF,S
B: D@cndnc r!&il!d@ Fancl MSQD: OCDO&B
lr
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l5l3?t3EL2l,L
ocx>RE
MSa.
CBTIS.
GC||S.
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SlD,B.i.
IXIE h.
D||.E.t.
LIST OF ABBR-EVIATIONS
or8&izridd cliadc Dqdiptid q&dimiE (Rei!.d)
Mimet Sltirflction QBtimaiG
Oovm@t Boys High Sch@15
OoqDlE Girls HiBb Sch@13
Sfddory S.n@l T*h@
Suppodive [email protected] B.hnid
DiEtive Prituipd B.hlvior
Rdtictire PriNipd B.blvid
Dilag.g€d Ta.bd B.lt.vi6
htitut T4t6 B.h.vioi
ColL8isl Teb6 B.|i!vid
TrbleNo.
17
13
35
36
LIST OF TABLES
Tidc
Distibulion of shel sanple
Dbribltid oaldt6' orisiDl tupleDistlibllion ofonginol ed p{ticipot d smpl€
Distribulion ol ool.lmdr Bot€ HiSb
Dislriblrim 6r cov.mor cirls Hish Sch@l
Disriburio of male ed lmrlc LehcDistributiod oar€chins subj*ls
Dblribulion oflt?e oa$hool t€ochs
Disribulion of lshirg qpdid*MqB ororsoi2lrional climt sub$deMsns oljob saftf&rion fdro6InteFcorelation lmohSor8flizotion.l clioar
Inls @ftlarid mon3 job elisf&lim f&tosCoRlalion betwd orssiztional climale suhcalaud job slisfetio! ldctou
CoRlalio hetwsr principal b.havio. ad [email protected]'
CoGladon b€twM 3upponive principol b€baviorand l*hs job sftthclionCoftlation belwen di@live principal b€noviof and
9t
Table No.4.l4 CoFl.tid betwd r6trictiv. pdmipd H'avin a 98r€eh6' job etkLction
TlbL No. 4.15 Cml.ti@ betr6 tc&h6 bet!.viof ed tea.ncB' 99job slisf*ri@
Tobl€ No. 4. | 6 Codl&rion bet*en @ll.gial ldhd be[avi@ dd llx)lc.chm job s.tkf&tion
Table No. 4,1? Codhtion b€twd inlimle tdhd benlvior l0lud leh*' job ldbt&don
T!bleNo.4.l8 Con l.ti@ b<t96 dise.g.d teh6 b<$.vi@ ad lO2t eb6' job salkfetion
Tabl€ No, 4, | 9 Difi@ce bet@n male and fd.l. i.!.hd' job r03
TabLNo,4,2o DilT.@. h.tsa Mal dd urh.r ta[6' job l(XTahLNo.4,2l Dififfie b.r@ ar6."d si.@ ran6' job tO5
T.bLNo.4,22 Di{f.6ce b.twcd t end'job.xpqi@es 106
T.bl. No. 4.23 Mulliplc @bp{ien of r@ning qFio6 1()'
CHAPTER
INTRODUCTION
l.l B.ckgrourd oflhe ProbLn
orgenizatioB @ aetspGent forue of s nodem siery, We lmk lowo'd
orgsbrion ror ro.4 edlotioll mdoyDat stert ima! neallhcalln taslon!$m
od poretion of b6ic ri8l s. Nany evcry a.pd of nodem life is innudc€d in onc
wey or oolhtr by or8aniation. Oryanizilions N social ehtitiG that enable pmplc to
eur bgdnc. to achiry€ objcrive.
organizdonal clirote i3 &e hund envibM.nt within rhich d orsmizoriont
employ@s do Oet wo*, lt my El6 to $e e.viremdr si$i. a deodtnmt or in ucnliF oson'zrion. we cdmr G clihal. or bBn it, bd n is tn@. In rum clim . is
llleted by ev.ry ding thal h occuri.S in an org$izotion iDavis & Ncwsron 1985).
Accodins ro Andw (1971) the ln climale is us.d lo d6ign nte quatiry of
intemal mvimmsr shich conditioB in M lh. qulity of cop€alio., ric
dryeloF.dl ol individull, lhe extdi ol ftmbes' dedication or mniLnenr to
orsdiz.rion's purDG€s! .nd thc clficidcy 9irh *fiich those puposd @ rzBtarej inlo
culls. Clihate n d aunorph€e in vhich iDdividuals h.lp, judg€, rcwlrd, @.straib, ed
Thc climal€ of e orsniztion L rhough ro Epcmt r[. p€cctrion of o6jedvc
ch@loislics by m orgdiado.'s mmbeh.
D.vb K (1935) eid both dploycF and nployg lot a nffi favoEble
climate b€ause of its bd€lils, sun d b€fi€r pedomdce sd lob satisfadion.
Enplot6 fel lnrt rhc clinal€ i favoudbt wn6 tn y m doins sndning u*tuI thal
prevides a sdF of p@nal mrrh. Th.y fr€qBdy Mnt chamqging e* thal is
inriosically salisfying. Mdy mployes ols wot Espotuibility dd th€ opporiunny ro
suc.€€d. Ttey w,nr b b. lina.d io dd lal.d and vducd e individ!.js, They wdr ro
f€l thar de orgeization @lly cde alDut their ne€ds dd pmhlms.
Wort clinot is . pscepiud ifi.rtEbtio. of hos well oBdizarionrl ed
o.n eqial ptutic6 lit or tutch dploy6' n.€ds, g@ls srd qper.tioN al a poinr i.
time. I. eifrt, orgeialio.al ftdbds combine p.sepiioos ofthei. woik qvircnmenls
irlo pGiti!. o. regadve ditud6 oDi in lm inl ume behavior. Clinare prodsd
ufayouEbl. tr neeative ar rd.s *bm mplorB f€l incGistcrcid bawM Fend€xpelalions bd nnagsdl ptuticB. Abus6 can rdge from ufair or discriniDioly
hddr bt . srp€wis [o Mrting @ndidos rhat * ur.rfq rcdiou or bonng.
Clinote b$ positive or f6vouEble boifdlations whd mdb6 @ rot disneled by
ru161ioN - whs or€oizdion l paticd ud ddB d. supportive oapeMat n*dq
Soals.nd dD<tati@ (C@k 1936).
Job sdsfsdion is o lel or favoudblo or unfavouroble feelirgs ed €notions pirh
which oplots viw ln.ir worlG (Davis & N€WTDD 1985). .tc,b sadsferion is oefisriv€ atritud. - a felins ofEllliv. lit6 or dislit6,
Job $lisfolion cm b€ viwed d d ov.dl altitude. or n @ aptly b tn€ wioB
pIts of d individ@l's job. lf it is viwed only 6 e ov@ll auitude, hos.vd n@g4
my mis sine $nc tcy hidden .xictlriois s drcy *s o mploye's ovrdl
srtisfstion, lor exmple, al$ough a p@n's strerdl job 3atisl&tion my be hish, it is
imponet ro di$ov€r lhar he lits hjs pDmtior and ol$ rhlt n€ is dirslist€d wilh his
rerlion shcdule thal y.e, Job sarisferio studi6, thcefore, ond l@$ on th. wios
p4ts that de believed lo be v(y iito di si.ce ih* piedispose d dplore lo
b.h&e in c€rlain w's. lmDoiln r{Dets ofjob srisfeti@ include pax oe's
suFdisr, ed tbe utd of tsr Ff@ed o mploy€'s ccwolt6, dd de
imdilt€ working conditioB (Nasldn 1986).
,ob sltisfdtiq El6 lo 6 @lledo. or driM6 rlbt err6 hov. alour lh.ir
job. c.ry (1996) dilTffitialed al !6r rwo 8p{t3 oa job srisfetion nmely f4relididion od overall s|tisletion. F@cB e jobirs.lf, prmotion, BoSrilion. bqelirj
and mrting cddinos *h.@ ovF.ll s.rislclio is a p.M's annldc iowds his or
ndjob- The sbtoot 'On d€ wnob | @lly like ny job is iodi.aliv. oaln mtm oa
.tob satis&rim cl6 b cstah dFig|jB od q!.tiri6 thd e Flllcd io $.Na)a a FFon thi.ts and ack. Tbe teelins of worlhwhild*, which a indilidual hs in
pdiculr in d occupationd posirion, cb be called job s.tistoiim.
B&tzin (1936) rl$ d.finedjob elirlDtions An individutl s *'rrk pnil$phy
oa like Fnecred in sece$ dd satisferion in occupotion. An individual hs to siisfy his
p.rchologicsl n .ds and lics. needs cd bc disned only thftug) son. kiid oljo5." Job
slisfaclion is noinly d dorional dd.fative didralion row€ds m.t m . So n
cm be neasured i. tems of workq's ovcrall satisf&tion witn nis or her job.
Acconting 10 K6ir5 F,E (1985), job skforid is a cdpl.x subje! Tlr.
sme kind of mrt (e.g, ty?ins) my be rn a s.tisltde to $me woikeu ed
disalisltng 1o olhs. In addilion e mplot@ will old be etislied wilh the cemin
6p€.ts ol th. job (qg.. sup€Fi$r, cowrlc6) and disati!fiat with odd (€.8. pay.
b€nefib, or wortihS ohditions). Finally an enployet dlnude nay chang€ ov€r dme. A
ns pofsr, for exmpl., nay i.niclly b. $lislicd wilh his or h€r @lldsu6;
hoev€r. coworls alationshiDs could conc€ivably ersd€ over tnc to 6ult in a
disalt&ng worl clinatc, For lb* redons, n is inpondr for ma!* md peNndl
ldninisrr.t6 ro und€Glod the drndic nd@ oljob $asf&non dd oor b be nbl.d
by l]le c.su.l ootuE in phicb the tem t ot€n dicussed.
W)y should a d.cisid nalq be @ncmaj dboul a ru*els job 6tlii!d6? A
cmon Fy.hologicrr principle holde $at anitude all{l3 lne b€hovior, we @y p@nl
$e hosl influlial cuftor @ceplu.l shflaL for v{ationar
ben prcpG€d by crun.bqg M-M (1979). *lto has ihndliei lhG
dif€Enl t'!6 of sarhfrcrion in wori. FiEt, thee e th. inhnsic arlisletions wnich
6me aon two soa6 (l) rne pl*urc which ir dflved fDr flgagin8 in wort aclivily
(tuftlion pl6E) and (2) l[e 3€@ of aomplishtunt *ticb is qpsi*ed Fon
neefing nial $and!.ds of suess and p€Mnal talianid of abilliB Omugn
&hievencnt, Seond lherc re the comomilorl salisf&toN, which e $@ialed with
lhe phr3ic.l and pstlhologic.l @nditioB ol a pm'r srL Th6. muld include
sorting in a cl@. an condnioncd pldr. having mdy fri.ge b6.nt!, djorine
contdidl com*e6, being dployed by a ompay with 6 workn odent*ior," etc.
4tr4 lhird lh* is lhe.xlriBic salisfeiio, whicn is ftc LDgible E*d& of wo.L i.e
Job salisledon is e ani$de, whicn Bulls ftun balme, md summalioh of
idy spcilic lik6 ed disl&6 dp6iac.d in medon wirti th€ joh. This ltlitude
ndif6t! ilielf in th€ ddulioD oljob .nd oploying orgaiario.. This cvaluation nay
Esl ldgely upon onet success or failue in lhe shievemd of ptr$nol objariv€s sd
upon ihe Ddreivql @nrdbutim of rhe jo! dd @ploying orgdiation to $e mdi.
Thu a wortd nay litc enain asFLe oahis wort ,€1 lnmu8liy diiite oths.
Orsmialionol cli@re rpr€sols m dgoization's *ay ol lif€. lt cso have a
mojor innume d oplole molivari@, Dqforlr@q dd job satisf&tion. Clinar€ is
d6iwd lrom e orgdi2lrimd b.nrvior rFlo th.t irctud.s pbil@phy and elats,
lead*hip, fomal ed infomal orgeiztim, nd 6e @i.l dvienoql.
Th. huM vdE tl'rt 6rpd. clinrrc e quic difitfl fM colmic Elu6
in s oa|nir{i6, E@|Mica de! wilh !l. dlocrid of |Edtw. If you harc
.uonobil. A | clml h.w iq if !o! h.E bodg.t B, de fuxt e rcl .v.il.bl. lo ny
d!o.rtna'!. E@|Mic vdG G @lly dloc!r.4 brt hl|!M v.lE @ ddy
ircmarrl. th.y e sdf-rpn6 .4 b.ing cGrcd, *ilhi! irdividod!.nd gto{F a.
€dr ofoEt .niM. ad lif6lylc (D.vis K | 985).
PdoL lind n@ !.lirf*ti6 *,io $q! i. c.otd.lior ud lens& Th.y c
k vin& gNing .nd $Eitding. b n { bc @ur.d in ffi of v,o|t6' ov.dll
di.tuti@ Th. cor.ta of or8rnir-dionrl elin.lc dd jot sdlradd hs imBingly
b€.dn. tn. fau of. *idc v{idy ofcr&th .tudi6,
STATEMENT OF THE PROBLEM
Eirly c.5!hd. fdNcd t|M d F$n l ddogttD[ic cl|DLi'ria b lild
uc ao|l@ of vdtrioo in r4h- jo6.!&f-do[ bd dE tsiti@ tlut voi.rio in
hulm bci.vior io M. cir@rlE M bc .ttribrLd io dgini2lridd &.ioB, lcd
cahd to !d.L job ..lirf.ti@ b oatni?lridd v{i.bl6. Th@ is d my of
d6Fgrp[ic ed olgDianioul f.!o6, whid tuy h&. $m .!si|li6 wnn jot
!.ri.f.tid\ o fos of tlri! !0ny ir d td.liNhip bdva dSrniz{idl clit c,
dstugr@hie infmldd 6 ch@ratuti€ .t'd job ${rt.d6 ol goid&t $h@l
IJ SIGNIFICANCE OF THE STUDY
OrsMiu timl b.havior povids lhe indisp€nebl. toudation of k owl.dge dot
h rbelDlely dential ifor. hops !o @hi.ve su@ss in edNolioMl ldd6hjp, And all
lcidmhip and ldninislhlion M *sting with ald thtuuCli orhc. pople 1o &hiqe
orgdizrtiooal goob. Allhough those *ho ae appoi.t d a shool pincip,ls @ usually
sla-ted fsn rhc rut of t@n6 Rio N rhNsht to h.6rdially cfidive, alld this
alfoiftnd ory osage vdy linl€ ih the rshnical dp4rs of teachins rhal emed then
$.ir rpulltion. Ind*4 dE shiii fron clsmn taching b a shool lcldship position
h a najor shin '€quinng
altogalhs dilt€mt skilh ro di$ha8. aien€d duri6
Aiid b.ing appoini.d a pdmipd, one's *ort cotuisr. Fisdily ofturLing wirh
dd thmugh odEr adulls: one confm wilh pople, indiridually ed in small ereupr, one
plm sd holde nalings, $mctirc smdll ed ene$n6 larger oDc n6 immeEbl.
dcomtd eith popl., sm€ pbMqt but mdy inprnpt! dd neBsily huied.
I w6 ddor€d d S$ondrry School Teener for eight tqs in dishi.t Sdgodna.
Durins $€ coue of hy mploynflt, I w6 qune appdEciv. ol de Eliti@ship
belwe. org.niratioml clihale ed job salis|rrion, With the pssose of lime my
Fsial dFim@ nalur.d ro lhe exbt drt I ddund lo dody linl ou the etTdri of
principal-Lehtr ElalioNhip on job s.tisletiod. I vdtucd ro l@k for $n. r.s@h
al@dy cmid o on the subjel. To Dy dismy I coud nol find any on $e subjdr, This
mn{vaihbiliry of lgEh naldial m lhe $bjer. pmpred n. b urdard. lhjs
1.4 OBJECTTVES OF TIIE STUDY
l. Tnc bDad plrpose of $c pmml study wd io &t mine tne r€latio6hip
bdsg org@izali@l dimle tud job satisfmlion of sndary $h@l
2. To delemin. tn€ elarionship Monsjob sarislclion f&los.
l. lo d.lmrncrhe relduonstlp mm8 ors4z&ond dimosions
4. To d€tcmie $e rlauo.ship h.twm pdtuipalt bcnavi@ dd te4h6 job
5. To ddmioe tle rlltionship bctwM l€ch4 behaliot and tocl'*' job
6 To inGtiS,le lhe ditr@., if ex mog d€nognphic infodltid Gd,
teching subjel, t*hiig qFnm. ond tyD. of sh@l) aboul job
I.5 HYPOTHESES OF THE STUDY
l|"l Th@ is.o lignili@r relatichip bdsg prircipolt b.hlviordd tch.6 job
H"2 Th* is tro sisnificont rclotionship betwm suppodive p.incipd behalior a.d
t.an u'job eibfelion.
HJ T!@ is e 3ignili@t ElalioNl p h.tws didriv. pdncipal behvior tud
Mhd job $lisfelioo.
H.4 ThcE is no signifiodt Elationship bet"q Eslrictive principal benavior ond
t4h6 job erisf&rion.
H.l Tn* in no sigificml ElalioNhip belws tdhd' behavior ed l@h6' job
1L6 Tn@ is tu iigfli@n rEldioBhip beta@ olleSjd l@hd belEvid tud
tach6 job stisfactioi.
H"? Thec is no ligoilicol rclatioNhip helwm intnat€ tedche beh.vior dd
t@hes job $tisfetion.
H.8 Th@ is rc signincsr Elarionship terwd disg!8.d l*hs beh.vio. .!d
rehm' job erbf*rior
tL9 The is no sisnificdt dilI€dcc belweeh nale sd lnole te$h4' job
tL10 Tn@ is tu signifimt diftode b(r*6 urbs md oFl l@h€6' job
H.ll Tnd h no si8.ificot difTeEnce betwd scidc. and rft trchd' job
Hql2 Th* k no si8nii@t dltffi Es&ding job eftf*lion ddg len B
havir8 dill.ml l@ning dp6idc6.
I.6 DtrLIMITATIONS OF THE STUDY
Th* srudy w6 d.linir.d in a nMb.r ol wtys
L Th€ srudy w delinned io dishicl Sdeprth..
2. The sludy va delinne! io Covconehl [email protected] Schooh h the lary€t a@,
3. Th. shrdy ea delihited 10 0r. pd.Ption of Govcmat [email protected] Sch@l
4. IE ftdy wE d.limit d to hoy!, 8irlr, rbe sd Mal [email protected] $h@l in
5. Tn {udy w d.linit d to ssT (S€o.d.ry Schml T@hd) i! dislicl
How !@plc fcl .hout thcirjot .rld diffdl apet3 ofdEirjobc. ,ob
s.tbf6ction i! a r.1 ol |'vou.bL or mfavour$|. fcling! win which dploys
viw th€ir wort (Nsl&m 1985).
l.1A DmognphftInfom.do!
Individul's !.lai.d infomiio
I:I DEFINITIONS OF TERMS
Wha p@plc tdd togdlr.!d folully.gt ro cdltE den efidts
fda.olttt@ puF.., il ! 6lLd o d!&irrlod
lJ2 Ort .lr.tlo..l CUuL
OrBuirxidd clild. i! rh. n|||M 6vit!'||Mt siltin *nich edg&iati@'. @pktyr.. & thcir {6it. ft my rdq !o tlE ovirlm€d withb a
d.pcrndl d in d dtic dSbirrid (D.!i! & Notm 1985).
rr'! Jobs.d.L.d@
II
rJ f,yp|tdc.lftrrvort
Oqenizdiond qimd3.( *14 rrr.. 4r!-
Job saG.do.l
CIIAPTER
RE!'If,W OF RELATED LITERATURE
The @id oa lil@tre is pMr.d into t@ sti@. In de IiEt salion, th€
Eview oi lite.atDE pcrtsiN lo lhe orgeizdio.al clinot€, includins definilios, mod.h,
dintrids ud m6l!a6t ol or8aizarion l clinde The s4qd elion conpns or
Fie{ ofjob etisl&tioa factoG ofjob salhfdion ed ovcwiew of nldy nndings
Blarins job cnaEldinics.
2.I HISTORICALDf,VELOPMENT
Althouen hunm pki@ship6 ha!. cxisrcd sinc. lhe beSirning of tinc, die rn and
science of tryine lo deal wnh $n in conplex orgohizotioB is r€lalively hs. In tne c.rly
days D@pl. wrl@d clone or in lEh stull sDup6 $at lheir workins rlltiorohips wR
€$ny nsdbd. Thcn cme fie induslri.l revolurion. lhdBrry c@red a sulplus of goods
and kmwl.dge 6at eqtutlly esve m*4 ilM.d Mg6, shodtr hoN dd mEpolk solisfoclion. Rohdl Owenq o youg w€lsh l4lory ow6d, wd 6ne of lbe fint to
dp[aiz nulm n..ds of dploye. H. uughr his wrt6 cl@lirs ad ldlEftemd improved thci *o*ing conditions. They @uld hordly be caued mod.m
otg&ialional behavior, bd n ws a tecimins (OMs, 198).
Hklory ofdcvelopment olsodm orsmizaiiotul lhNglt begins fDm 1887. Prior
b rhlr timq Inde sious [email protected] wG givm ro orgoiarioi.l rt'oughr, bur s wc
shall *e, sine 1887 Ast dql of thoulht h6 been givq lo il &d siudi6 lave ben
cond$red ro s@h tor atmar. id.!s fd oremti.g tu4 tatins tnal @ b.fis suir.d lo
nodm Eiliti* ( Ous (1998). Ar rvsliclh mtury dmws io a clN, we *now ldl we
c4 delib.st€ly cnoose lon berwee. tNo conpl€te alkmate $.rtegiB of l@drng od
o.gminn8, tndilionol topdom himhy tr a noE collegial pdrtcipa ve app@b.
Today borh stllegi6 !rc being us.d ih educalion, s w€ll d in buines, goveonot and
lhe nilitary. ad 4h hs iq sn lim6 fime, odvdtt6.
2.2 NATURE OF ORGANIZATIONAL CLIMATf,orgsianional cuiate is dF dudy of Fdeption th.l indieidlals have ol v&ious
$pels of $. 6!i!onhq1 in tlE or8eiarion. For smple in $eir pioneers slldy of
oryoizalional clinate in scn@b, Halpen md Coo (1961) c@cived lht th€ sialchmt. or shok h a blsd of lwo sucn dinmions: principal's ledmhip md 1e&h6
int Elions. Cmup int@rios of l@heu in a $h@l night be Egarded s m.logous to
rhe gognphic @nrouE ofa E8iot\ ad p.inciprb' l.ldsbip slylc could b. equled with
|n€ rtn@pheric condiions, in ombi@rion v& $e t& Esulb in a uiquc wial lqluE
in @h dgmizalior'. which ha b€n call.d its clinlt .
2.3 ORGANIZ{TIONAL CLIMATE IN PLACf, OT INTI]RNALENVIRONMENT
R.semnm cocded witn tn€ inrnrr flerioning ol syslens h.ve borcwed
$@ns dd nedodologi6 from diifmdal Fsycholosy ed lEve usd l])e rmorgdizaional climate in plee of intdal @vimmdr (Iveevich. 198?). On wly lo
&quft h.n r und.6l,ndings oa climrc is ro csid.r $e onpdob of $e @rouuct.
Th@ ft lnce wbo b.lieve ftdl clinale @nsisr! of r sel of ch@terisica thal describs
m org{ization, is Elaliely dduine ovd line, dd influoB rhe beiavior ofpopte in
ir. oibs beli€ve lhar cliturG mdse widin s'5rms a3 a result ot lre sryle ol
ndogmflt, the o4eidion s polici6, dd irs snml opedins pc.due. Fon rhe
eodl.ss inlellE|ttio.s o(Iercd by $dnsb, we delinc clinoi€ a: A set oaproFni6 ofthe
mlk mviBnmdl, which tu spftilic 16 a p.nicula orgeiztion, that nay be dGscd by
$c eay th. orShizrion ddls silh i6 €mplorG Dd n . sieral @d llsl dviD.fr€nrs.
Th€ intmal cnvjMndt is c@red by f&toa such d $e strucuG of
depann€nlj ed $e lcldmbip being us.di rbe exrem.l gm@t dviennd inclu&s
e@6 dd politicd !t1i1Dd6. Th* sers of fdioa ned to b. distinelisncd for preticol
reosons. Ifd orgdizaion wdrs to alt r ils srructunl desiSb or leadcFhip poccdurc, ir
would be $lc lo ex@i$ snc fom of con[ol ovs lhe modilication an€mpt rnd
hop.fulln oulcoD6. Oh lhe o$d hed, thc aleEtion of Esowd o! exlmal tolnic.l
drirudd cdmt b. conroll.d a w.ll, if ar ilt. IlE orc eld6r of all qsmizrions is rhe
ehplores. The shrdy of $e orgdiations is lollow wittbul lltinS into qoufl the
bthavio! oa individDals sorking 0lo.e dd .s meoh.6 of snups. hdividuts, such ss th€
sal6 peson on rhe oad, the maDge. pepding a Epon in m ome, or thc lowlB
prepd,a b defi.e a clicnt. occGionally work alon . Th€se noftnrs of solirude d€ @q
|he sdcp€en han comu.iqr. io selt ! piodEr, th€ @.sq n6l disprry de Epon
to oth6, tud tne hwycr ne€ds !o discus lhe c6c with lhe cli6t, Tne f@t that dindividual @ly worts alore wirhin orsr.izlionat s.nin$ indicat6 th.t the sFld ed
rb slb srsLms, dliomol od olhq popl. hale . @nsidmblc inpel on m
dployck behavior (Maq l9??).
OreaiarioM! clina& is m inp.tunt @.c.fl for lhe moas6, b€.e n is
theugb $c cre,lion ofo el1alive o.Crnianioml clinot€ lhal ndsges c4 'lndaSc tl'e
noi6rio." of their enploys, Orsaidional ellodv€b$ cM b. incr4ed by cMlins
orgdizlionol clinat rhal satislles $e nmbeu' need ard al lhc sme rimc chmel tnen
motivaled &nrvior towords orBanianimal go.k (Kolb, Rubin & MclynlE, l9?4).
Ardrws (1971) d€fined orsoianional climrte 6:
The tcm cliille h used ro desien rhe qdny of inteddl enutunn€nrwhich condilions jn tum thd qulny ol the coopqation. the developoent ofindividuals, ad the qteni of nembd' d.dicalio or conmntndl borsdizlior puQc6. and $c effici.ey with which &.t plrFs6 baofr.feslaicd inro rcsllts 0: 212).
A(oding b Own. C Robd (lDr8l:
org$iatioal b.lEvior is ! di$iplin tlEl ckr 1o dqrib., @d6lr4lhe pBdicl hund b€havior in lhe.nviMmflt of aolml orgdizarions. Adislinctive conldbution and cie&lelisli$ or orse,izarion.l behavior as adie'pline is dic .xplicir dognirim lh.t (l) orSuiatons cEle inl€noldt iud stlings, or flvill)menG, $!r have 8st innudce o. $eb.havior of pmpl. in thd .nd (2) tc' $me qrnl lhe inh.l eoli@nnmlof e orsoizalion is influencqt by the ldgq conlexl in vnich rheoryoizrlion it .lf qislr (tor emdq the sial, ooUrical, enonic edlhe bhnolosic.l sFlfls th.l suppon $e dsenalim). Mo@q. tneintcmal sviDnnot of conr.xr of thc orgdiarion is .o! mercly phFicaland ldsibl€ but als ioclud6 the s{iol sd psychotosicat ch@lerislicsoflh. living huM slsld (!: 2l )-
2.4 THf,ORJES OF ORGAIUZATIONAL CLIMAfi
Follwina rc dE r[ori.s, wnicn d.rribe o4dj"lli@l di@c.
TTIEORY X AND IHEORY Y
Mccqo. (1982) Dted tul Mgd.m syl. cM|6 orgeiatiod clidn , He
id.nlifi€s 1e g6@! 3tyl*, onc b6ed o wl'at he called 'Tnory X'lhe othd on
Thory X..rrbDdotrr: TlEry X Br! on fou aduptioa that rhe adninistlior my
l. Thc avedg. p6oN inh@tly disliL wh lId sill .void n whaws
2. Thq mct be suFvk d d@|, daete4 ffi.d 6 thErs.d win
l. Thc arqig. mrtq! 3hirr G?oBibility rrd s€d( tod.l diEtion tw rho*
4, MGi sfrrcB vrlE job seuny.nd. oDq job-Fl|red fsio6.rd h!v. tintc
An@ry X .t . rFtm: M@ag@dr t s6 s nsiag rc rrud in suboldidr*.
.. Deisiminpd.d n d. !l $e roP.
b. Suhordinat€ notiv.t d by f6, th6t5r po,3hh€nG,
c. Cdtd cq cld d rop negddrd, Littlc auperior - lubordirab intr.clim.
e PopL i.h.lly oppG.d ro !o.t by n Dgdor
t7
TL@ry Y rsurpdd.: Th@ry Y, howvd, @bl!G Me v.ry dllldl atnpti@
aboul th. nar@ of p..9le .l srkl, lf ir is e.ris$itrg t!, l[d, dptolca will viw m* a dnud md a
&..Pt!bl. s phy.
2. P€plc ar vql will q*i$ ilindir€, $rnir-tid di 3df@tol in |ne job
if lhey e milt d b d. objccrivd of ihc or$niaiion.
3. nr. wdg. Ftsr|bdd F!p.r @ndilioN, l€do mt @ly io r4tlE$onlibilny d thc job bur ol$ to se€k it
a. It .v!r.9. dploye vdG crsdviry - 6d is fi. ability io md(. e!.d
daieion - dd sk! opponunitie io be cF.tive at wort,
rl6ty Y a r rytt r: M[.tc@li! !a a hivirS @pl.lc trul ed mfid€E i!
& Dcbi@l[ling is wid.ly di{6icd.
b. Comuic.tion [os up Dd doM ed lals.llt
c. Moiiulid i! bt p&riqiprlim &d re{.ds
d Extmiv., ff.ndly, supdior- subordirlrc in|6&rion qisrr.
.. High dee@ ofcdffdac. !!rl Eult ext|l.
r Wd€i!@d i.spo..ibility forh. cdrrd plss qturs.
Rtris Likar (t ?) idotifed lNr lmagqnot 3Fr.G. E&h is denbable in
tdms of thc orgbizatiot chaFcterisli.s. He i.lntilied tbe lolloving sldms o.
L Etploidv. - oulhorll.tlY€.
It i. b8.d on clsical nmg6o1 coe.pt ard dietlve ladship style.
2, Bddol.lt - luthorlLdvc.
I €mphsizcs a onFtGone Elotiotuhip belwd subordinot ard laddr in s
6vib.n6r an which rhe slodinar. is chtiv.ly isohLd ftm othc6 in erL-Glded
Enptoycs wo.k in mor of ! panicipative lcad.Fhip slyl. i. *hich d. leadd
1a!ds to cdult p@ole individldly in lhe Ptits of naljn8 deisioa,
It @ph6iz6 te&n iot€@lion in evsy qitical orymizaliond pm6, Eeh of
the rlstu is n..L of sir vui.bl6 m.ly:
(a) Molivorioml rorces. (d) Comuic{tioo paltm.
(b) Int@lioFind@c. pde. (e) Deisid - Malins PtG.
G) Oo.l-sningprc6s. (0 contol pd*.
The pnney dflR@c b.ru6 Mccrcsq dd Likst\ (196?) lhariB is in iheir
lpplicalion. Mcccgd ( | 982) .rdos6 $. positive valu. ot den@nric mdasflor od
sa,s that thsry X obo nos vllue in cedain situarions while Liken (t96?) nal6 $e
dcinite choice, He seF lhal panicipalive mmgeocnt is the only efialive n@gcmeht
wly io srisfy wdtc6' n..d!.
2.5 MODELS OF ORGANIZATIONAL BEHAVIOR
OrgMiatids diffd in the qualiry of or8oiationol behavior $at lhey develop.
Th6e dilf.lw* N subatanli.lly cN.<t by dilfs$r nodels oforEa.iational b.h.vior
thal donimic ntra8.mdfs dought in each dgeizotior The nodel lhll neacd hold
$!any begi.s wiih c.nain asmpdore abour p@pl. ed lerh !o cen in interpr.di@
of rhe ddls, Jut s orgeiz!1ioB e dlfffil wirhiD $tuelv.s, $ p@li€s nay vdy
withi. &c d.tdrtidrs or btuch* of o. orgeiztion. The produdion d.partrDdt may
e* within cElo<lidl model wnib th. s|4ponire is b.in8 tri.d in $e 6ahdeparrn€ni And oa courc, ln ptutices of jndividual @g.rs @y dilfer iion thcir
or8ldzatidt pBciling nod.l b6.@ of dEi| pNnal pettrM or dilldrcondilions in tneir d.panbdr The poinl is tulno ooe nodel olorseizlional behalior
b sutrddl to deribc all rhat hSp6s in s o.soizlioo. bu! it co netp distitrCuish me
DisNioB ol rl'e follo*ins four nodcls, NtoEric, curodial luptbnivq od
cou€8ial, pr€8dl d lpprcrindk hisloric.l doluiion in ndag.Dql psctics durinS lne
lat hundEd y4 or noE. Ore nodel rdlds lo doniDrc a p.diol& rim. in hisrqy, bur
al $. sm. tine @h of lbe orho mod€ls is prElicd by sme orydiaiions,
FUNDAMENTALS OF ORGAnI|ZATIONAL AEHAVIOR
M.nrgerirl Authorily
P.nomre Mininun
l Th. Altada. Mod.l. In d aurocdric dviDmat rlE t|rfusdial ondt.dd is
fomd, omci.l aulhorily. Righl of co@d del€gaies 1nis authoriry over th€ p€Ale to
Rhm ir appli6. MMa8.ddlh.Ud* $d n kmws whai is b€t and d'at lhe nployes
obligrtion b ro follow ord6. I1*ud lhor dployg navc io be p6u!d od pusncd
inro pqfom&c€, Md thas is nergdflrs ta3k. M@gencnt do.s tne thinlingi rbe
dPlo'6 obey Ih. ord6- This @vdtionar vi* of mtugdot lads to ljgntq
conlbl of mdoye al mr!.
2. Th. C$rodltl Mod.l. Th. cuslo<ti.t mod.t lsds to .mplo)e dcr.id€nc. o. rbc
org$izlion. Rather the 6eing depmd.nt on rh€ir b6 fd rleir wekly brsd, mploleno{ d.!€r'd on orgeaadon for their seunly ed wdtrc. plrh.F6 mrc mclnlety st 1e4
s orgmiational depaddce is added io a r€duced D€Mnd dePendde o $e bc. If
D.vis K (1985) Epon€d $pportive app@h6 M* wett wilh horh mptotG
ed n&c8€6. o.e sludy ol 200 clqical workd, rcponed 1hai .dployss wnn hjgh job
nployd have leo y.s ol ldidily unds the $ion conlt&t od !@d p4ion
pmslmn.d, rhey c6 mr afod to quil d.n if thc gB l@ks glmd $n*hd els.!
Enploy*s wftking in a cuslodial enviomdl b@one psycnobsically
pwcupicd vnh &a. c@nic waJ& .nd bacfit!, As a 6!ll of d.ir trql,nals, lh.y
ae weu n.inrrine4 h!p9y ed cdlsted. bur they @ mt sronsly moiivale4 e $ey
sive only pGsive c@pemtioo. Th. r6ul1 is that the, do nor pmdlc€ soE vigmuly lhe
undd |he old dtF6lic rlpn@ch. A succBstul cBiodhl alpmen dq.ndr on eonomic
lwurccs, lf e orgMizotion do6 nor bav. d. w€alth lo povide FnsioN and pty othd
bmefirs n cmot tollow ! csrodiol lPpoan. Thc twlting oo€eeial o.id|ntior is
tow€rd non y lo pay waaes sd bdelik. SiNe ddotB physical nceds m alGady
@enably mc! tl'e ddor6 lmt b slnry n€.ds a a moriEiins f@t
3. ltc Supportlv. Mod€|. Th€ supp.nive nodel depd4s on lead6hip insteod oa
pow or mney- Thtugh laddhip, m$rgdar provid* a climar. io hclp @plot6
sow od *conplish ih the iot Bls oforgeizlion th.lhins! olvhich thry @ cap.ble,
Tn ladr src d{ e*6 @ mr by .atlE psive md ci$ant lo orgdianionol
neds bul rhar th€y ae nude so by m inadequtely slpportivc cliEale at wo*. They wiU
bre sponsibilny, dcvelop ! dnve to co nbde, dd inp6v. thm if mdagosl witl
give fieo r chace, Me.aen .i\ ori€n|ltion, lheetoE, is !o support ihc mptotee'rjob
p€fo'lrj.M, Blh6 lhtu siBply suploniv. dploye ba.tirs s in rh. rolodial
2l
siisfcli@ had supponive sup€wi$B.Anod.r study of 200 MaSdi.l ond pmf*i@l
mploys Epon.d lllat slpponive ,upqvision B @@lat d witn orernibdo.l
elletivelB sd jo6 slisf&lion. An odditional stDdy r.porled lhai suptonive mmges
uuolly e@6gcd hieh noriv.lion Mong lhei. slbodin.t n@g6- Anog lh@
ndsgeu wno w€rc low in dolivrtior! only eisht p€rcml had suppoitive manageu.
Davis K (l9es) E on€d, d. slpponive nodcl h6 ha wid€ly 4ept d by
mmog6 paniculsly ar the hignq orymizario.al ld€h. Oft swey of niddle neagcu
rcpoded lhot 90 p@qlasled wirh mMy of the baic ida of suptonive appMh to
4. rhe Collcghl Mod.l, Tn t€m "cou.sial ' ela|es io a body of pe@ns halio8 t
cmmn pupo*. ll is ! Iah com8pl. Th. @llesial nDd.l EgeDlly b Benll in !B@h
hbonldie ed sinild wo qvimo€.t!, and 8Edually il is qolving irro olhd sork
Tle collcgill model torG io pbdrce imporcd lwlts in silualim vh@ n is
sppoprist . On. (udy @veed si€nlisls in lhEe ldtge 6@h labontoris. Laboratory
A ud B vc oFEred i. a Elariv€ly i' dirionol hi€@hical mend. LiboErory C wa
opehied in a mo€ opd, padicipsliv., collegilt ndn.i Ths€ w.e lour n€auB of
pdrmq dd of fellow rialisB, conrribulion ro lnowlcdSq sffi ol p.Eonal
*hieddt dd conhibutio ro @gdlnt objetiG. All lou *@ high in laborarory
C ed $e l6t th@ wft significmdy higho.
2.6 DlDeDsiom of Orglnlzationrl Clintte
Accoding lo Tagiui (l%8) clinar. b Soa"lly delin d a fie ch@ldistics or rh.
iot0l €nvircm€nt in d scn@l buildi.8. Bul we ned to u.ddt nd whol tho*
ch@cristics are od 10 lay lhe smud rcrt fd lhal we $m !o $. @rt of Tagiuri,
Rflalo T.giwi dsnb.d lh. tobl dviomdt in e dsdialim, rh is, lh€
orssiational climle. .! cmpc€d of lour dih€.sio.s:
L Ecolog Efets 1o physical and malsial f&los i. the or8miation, lor qdple
3ire, .ge, d.sigrl' f4iliti6 Md codni@ ofthe buildinss. h ale rcfs b th.
t4nnob6/ $ed by pdple in fic otgdizlion dcsks a.d chaiN. ch.lk bdrdi
cldalos, wery lhins us€d !o cdry olt orseizalioMl aclivitres.
2, Mll.[ is tnc sial dindim in the oi8mizlrion. This includ6 viaully
evsrdi.g r.laling lo tne pe.pl. in the organi4lion. For exd9l€ ho{ @y
$ee oe dd what they d lik . This would irclude mq s.lary, lw.l of
lchesr de m@1. ard @dva1i@ ofsdulls, dd stlddts.
3. Sairl ry3t n r.f6 ro rh€ orglniali@rl md adhinidDrive $tulm ofln.
oryeizlion- Il imlud* how lhe *[@l is orgDiz€d, lhe woy is which
deisim c rud. and wh6 is inslved in n ljna tllcm.
4. Cultu. rc16 to lhe values, b.li.f syst€m, noms. od M)6 of l|)intins tlar
ft [email protected] of p@pl€ in $e oreeizrtioD.
Lnwin sd SFingr ( l9?4) id.otifi.d fi cruial prcpsri6 of clinrrc rnd tsted tnd
in th€ laboDtory situdon, Scl up of $e snuadon wd, lhat thN ompfid euld b.
flg6eed in sinils pddwtion {d dsdopmdl wdts over a two'wel peiod, The lop
'Mag6 of cspade chG then qb ol noagel@l Dd re sivd insEulio6 on
how tn€ir conpoiF slDuld be M, O.e @npdy wB s.l up on highly authoritlria. Uns
dsi8! b euse $e powe. notives. Conmuicolion ws in w.itib& jo6s weE well
dclin.d, and $. pEsidal m.dc oI dcisioN, and litd. tm wa hn for indvidud! b
rhow initiativ., A s@6d conpMy wos orSanired along ftiodly demaElic lide,
dphGizi.g wm, niedly srking Elalimhjp iw d'd 1a3k tnd p.y atd
interpmnal issu6 re @nfonkd in daily trup n etings.
Th€ tnid cmpey rc dBisred for il lchiflilg climrle. Tne pBidmt fomulot d
obj6liv6 in coll.boilio wirh orh6 dcuris, allo*rd SDups ro dlblish thcir oM
prccedw, ad €st blisncd a @w.rd lr€ld for productvely dd coBlantly
cmmieting his dpeltiN of bigh p.d(me by showils appoval of eood m{.
Smdi2ing $e dala of Litwin and Stingd (1974) sinplili6 thar U.ir study
n.vqthel* job 3!tis6d, w hish ir @hicvirs ! frialdly dtnGphc di@tq low h lhe
Lilwin dd Strings ( 1968) id€ntiry six crucid pbpdtiB ofclin.|e:
2.
3.
4.
5.
Amnling lo Cool 0936), in effat otsrniationol ndbs @nbin pqce?tions or
rhet *o& dvimnno|l (s 3lEped by l8k stucture, twords daision hodling sd $
on) inro Fositiv. or f,€8ariv. .ftinrd6 thd in h in0@ beh.vior' Clinore ptodwd
uoaavowble or ncldiv. ltinld* *,no !hplo)6 fel ircotsisldci6 betw@ pesnal
expst tio6 and nd.genst pEc1ic6. Clinatc hs favoudble or positive noif6tatiots
vha nflb6 G nol dislrrled by tueldion - *hft o4qizati@l t@tic€s ed 46ls
e supportivc of Ftsd nds Soals .rd qpdhti@.
Davis K ( 1935) wril6 in his bok dEt Richard H. S (197?) describ.s al
L T.rk rlrrct!rc: M.tiodr io ccconplish a task *c had. lpeific
2. trd.rd - p! .bm rr.troltnlD: honotion, P!y, aid ol||s esErd, N
3. Dalilon entmliAlto!; hporlut deisiore @ @n.d ror toP oMs€oeni
A.Ua.nent .mDh$b: P@plc d6iE 10 do ilEi jobs ell atd conlribu|e lo
Tnidnt .rd ddelopb.rt dp[rilr O.g3nizalions suppon individual
p6lomdc. by appbp.iate l&inilg md d€velopnent,
Sdorlty $ Rirk Orgdizati@al pBu€s lqd 10 hdber uiefi6 ed
OD.!|B s d.t@siyda: P.otle cmmic.rc fEly E&6 lhm Fy lo
5,
6.
1,
8. Strtus dd nor.l.: Individual b.li4ca that $s orsuiation is . Sood pl*e lo
Cmphell O9?D h a Bi4 of orsdi4tional clite lls.Nn iddlifr.d lour
dim.nsions of org&izltionat climte 6mho. io a bunbd of oplrical climle sludics in
9, Re.gdrior .d leedb.ct| lndividuals knw whtl suFvis $jnt otlhcir
mrt rnd tgiv. suppon for good eorr.
IO. Org..b.dob.r.onp...rc .!d nqbUlty: The dgaizlio kmws ic s@lsr
elicipal6 poblni sd d4.lops n w nelhoddskills
Andesn (1934) in a wid ol !ch@l climate es@h us€d Tasiotit (1968)
typology of o€anizali@l climate lo €valuat. the clative impoi{ce aicnd io lh. four
clin.t din€nsions by $h@l clinal. Bedh!6 Sn cMe to rhe onclusion rhd $.
hljoriry ol f*toB n6u,rd by $h@l climlr. itul$ndts f€ll in the sial syslds .(t
cuttuil dinffiioni add knd5 !o igmE tl'. dino$oB of @logv and bilid
FordEd ed Gilrner (1964) idddff.d $c fiv. derqnin6 of o.sEizlriond clitut
2. Size and shaF
4. Stslfl s@nplqily
5. bad6hip style
a) Individu.l automy
b) Tbe degG ol siiuctN iopos€d upon the tcnion.
c) Rwatd di.nhtion
d) coBid.Dtio4 wth dd supporl
Th.s. djs@ims @ived suppon fon subGequ.nt astoF ealtzing nldrs by
tatolettc dd Si6 (1975), Wor.rs, RNh ed Badis, (1974); Jon6 md.tm6, (1979)
Muchidky, ( l9?6)i Pry.. sd PuCh ( 1976),
It M tuted h!w.vd. tnat a onnu$lity of ilds dd of outw.d ltpme of
lelou mi8ht hN. conrdbur€d 1o lh. GulB (cdpb.ll 1970), dd thal lhc nmb€r of
diimioB e6 perhaps loo few (ton6 ed Jd€s 1979),
2,7 IMPORTANCE OF THE ORGANTZATION CLIMATE
alugn (1970) d.sc.ib6 $e imponlre of o.goiational clidic in sh@b in
Orgeidional clim e ha beonc ! vhal od nuch ltldied conc.pt in ednotio.alIBmh od pr&tic.. To hav. s or8dization is 10 h.ve tu orgeizdonrl clinal.or $re rind. This climte will .nn6 mFibut to $e elIerivds of rhcorg&ialion in s..ring itt nflb€u *id ne€ds dd in scoriplishiDs is Boals, oril will contribul. to the inelt*rivd6s of $e orsmization in fulfiUing irsGponsibiliti€s (!p: l9{0).
Thorc (1976), in a @ifl ol oseizatio'.| clim& of $h6ls, 6mludcd,
"B@h should contink". Tbe [email protected] of orsaianionrl clinar€ n lm inportmr ro
Tne ors$ianiond clihate, doulh suNsd.d by conc.'tual n6ulodl, od
dcfinition l prcblss, ns bm o popule conc@t tu dorizing dd G@h (Schrcido
lrd R€ich6, 1983). It is lh6e 6ftov6i6 lh.l prDmpled enc $@ris|s 1o @mludc thal
il b the tuziBt corc.pl (Cuion, l9?3) md mot mtusins dd univc6ally niundGlood
cohsdcl (Naylor el l98O). Howdd $esc comn€nrs did not sn b ob6.m or vitiale
the inpon@ of ih. ocepl.
Moe lho ! doa wies of tn. c@Eud hav. appotd, FoEhrd a.d Gilno
(1964); UMn a.d Srinser, (1963)i Cdpb.ll, (1970)r Helli.gcldd sloub, (1974)r
JMes $d jones, (19?4)r schn€id€r, (1975); Parne ed Pugh, (19?6)i Tbon6, (1976)l
Powcl dd B te.[eld, (19?8) AndNn, (1984)i Scnneidd, (198])i Rob.n C. Ow.ns,
{ | 98): Th* dids drd plodie|@ nunbq of,nic!6 od pdpds oi $e topic sF l oa
the si8rifi@ce oa the concefl in rhc li.ld of rhe orgoiztion. Il should b. rclcd,
howevd, ihal ih6. Biews have been very crilical of lhe conceptlalization dd
n*ln@6t ol thc climrie co.strwr.
Lindlowod M.adla(l93l)3pot€oltlEinporrdcolclimt inshdls-
Certainly lh. sadlfelion and mrale of shden|l ed sbft @ liSnd ir schd wnhhelfty clim.td lno in $b@l Mrh unhol$y clina&si inde€d, sh@l clinaremauree aE otlen o diet Efleclion ol salisf&tro. wnh ehool (p- l?5).
Gnioh (19?3), th@gh very cddc.l of the Frceived orgdiational clinare, sp.*s
of lhe inpon@ ot rh. cos1jet in rh6. wrds: -
The cobstkl...,., inpliqi by tic lcm o4anizlional clin.te, my b€ on of thendl inponet !o dd tn dinking oa induLial orgdianional psychologist ienny yes (!. 129).
For othe6, th. consttuct is iopondi b@ause it polidd a concepnEl linl belw*n
onalrsis at the orliDiztio.al l4el ed the individ!,l l4el (Litwin ed Sl.ineq, I963i
Patn ond M6fid4 | 9?l) tdr in tne pEdiclion of the orgoizlioal Pnmmtu dd is
a link with o&d orSanialioal coBlruLx fmi.g a mnologi.d ncl Field aid, in
undeulandins edploy* behavior i. qo* orysiation (Sclu.idcr, l9?5). hs pot€ntial
for d*nbin8 Md ud61oldins lhe beh.viot of individuals wi{in d orgdizlion
{H€[Fgel $d Slft@. l9?4r wood@ R,W !d Kiry D 1973),. is ! Etul devi4 fo.
ufttesLndins th. wly individuds strwluc t4d orgeirc the Fr@lions oa nEn m*
mviomdi (Naylof r.d llgo 1980).
Crllin A.B (2002) eFned Ml ol i@nm md adninislt 106 @ nol in lavor of
snid ru16 ar sh@|, Elfcnve *hdl 3h@ld povid€ aloop.ial! l4ning dd lming
oviM€rn. This 6vilmq{ is deli&d a 3tli. suptortire, dd aU(M for individual
2.8 MEASUR.EMENT OF ORGANIZATIONAL CLTMATE
To d.scribe and ass lh. clinate ol a shol F!iB:
L
2.
3,
The dev.lopnftt of a clsr con€pt of whd $e lcy fe!o6 @ in $.
iot@iion - influence .y$d $at de|min s clinale.
Thc ctstio of me mdnodr ol @lleting dara thn d*rib6 the laioB
(usully . p!p.r ad Fncil quqnimiE).
A poccdue by which th€ dotr hay b€ oalyzed dd uhinalely displayed in a
Lii@ll, $ores ol ways of dsdbing sd ssins org&ization l clinolB ol variour
kind! oforeanialim hrve bd pD,LEd in lhc lit dlc. Tne gst bulk oflh* M b.
di!mi$.d beaN lhey @ Iars.ly i.funive in mtule, giving litdc lnddon to cl@,
3ystqncic @ce?l ol lt. mllE ol clidt itelf 6 which ro d€velop d.legllhdin8 ard
dddsd'ds pded@, Thi l@v6 al ldt a &a wUnwebpcd si@dnc lppDEhs
$at hav. bd used in my kds of olgeiztiml *nings, @gin8 lon th€ cEws of
spoce caFul€s to unive6iti6, fen pnMcrof.wd cmpus to the flploras of thc ldge
ofiics. Bcause ou focu hee is on ed*alion, only clinale sesnql tehniques thd
dal speifically witn edMlisrl orysia1i6s Gchmb) re di$ussed.
Th. c@crpl of orsoizjtional cli@L hs ircl6ingly b@n. tnc f{s oa c wide
vdielt of E€rch srudi6. Howd6. n i! luftund.d by qc€pruar, dcfnnid.l sd
nqsiJmdt poblea. nr. divflity rnd cdlndiction in definilions" m*wmdl
rehniqus and osing eeJr ponptcd (cuion, l97l) ro $are "The comcpr of
orStuizational clinale is undoubtdly importel, but it .le sebs to be one ol tne fuzzie
concePls b sone alone in $nedm6 '
Jm6 ad ,68 (1974) in a Fvicw of orleialional clinale, thdry dd 6@h.
idotificd the a!pl@b6 ro die d.finirim &d n*l!a@r ol orgmizlIi@.| climal..
L TlEnultiplaI|j@u,ttBrdgoiatidatuibul6lpp|wh-
2. Thep@epiual-n6||@dt{gdiationaldtib[eappmfh.
3. n!. [email protected] - n6u@or - individoal .ltibuls appMh.
]I
Ih. pd.fllal na5@ of olgraianio..l cli'nd. ha g.|Elcd li. Itar6l .||lMl of
te4h. how6. l|ic hs b6 wrd6y shdnd k a valid . naw ol
dg!ni2{id.l clim'lc a is d objctirc n6@.
Criri6.f!e lna,t ir sEh a nd@ chdraLrk3 or individud od o!Dj,{id @
@nfouxkd (Fddwd rd Guilnr, 1964, d6 md ,on6, l9?4).
Oui@ (1973) tound F..pru.t n|..sG ofdleit rioml .liturc in lh.r n b not dd
wno rd *,i!r c rhc 3ubjcl! of 3ndy, Hc @mal.d:
To ndr in dE fi.Id. how- th.c ffi lo b. . rEl @nfuio ow whc$d"clidc Ff6 lo naiburd oforgaizllid or aflribur. of p..Dlc (!.2 | ),
.,d6 ond Jd6 (1974) in d a[cnpr !o @lv. the i!*, $gt6tcd thc e of
"orgldzdioDl clitulc' lo E9r661o.soi2!dm.l .tdbul6 sd p6y.lblogic.t clinlr.-
io !!olE61 individud !nribd6. Th. isu. na bd rdtlss.d in t.uhhs of @dr*l
vdidity 3nldi6 Bilg difldl nctt doloSicd L.ldiqB (Dcxlct, l9??. How 1977,
JaF &d ,od l97d C.viI! l9?5; S.lddd6 sd Syrdd, l975idd ,ohrulon, | 9?6).
Th. .potseh io b. uscd in l|rL sody is ber ch@lai2cd b, J.e ..d J(,E
lt4, cleifiorion ol d.fditidd &d i..ffil pt|wh of dStdi2didd clindc,
i,e, O. "Fr.tnd-Ddu@61{r8raizlid orribrk aDpDeh.- Th. cliDr! i5
@iv.d ro b. . d...dpdvdorg6irridwialcd o., bul ir I@utld vi! FePd@ ot
individud n6ba* ,ob sftfanior 6 thc dh6 h!d, ie @iv.d io b. al!*rivd
individud didr.d. In ! Fcttud re@ of orglnialio..l clinL, $! Espo.dols e
in c|Ict atcd io igrbc th.ir fclinlr .bdn lh. or8rriadd &d natly dFib. o
indicn. lh. qrar ro which dh .rdd.d chlEraiB rh. oBAianion.
wirh rh. Nblicnion in 1963 of r !6aFh rlpofr tid.d 'Thc o4eizld l
qinarc of Sch6b", H.lpin a.w. ud ODA D,8,, rlE no{@ ol orinizlion.l clit r.s iolodEcd io .dEro6. E€.E of il! d.finitid, p..pl. in lhc oEoizlior
cxp€i4d o.8diz.liad clinat , tt.y erFd lntl FaP{im of d@ poplc gG a
Ihcr i&ndli.d two clun6 ol f&lors c clurr. c6irr.d of tw lets lb.r
d*rib. rhc r*h6' por.prio of . rah6 a . hut@ grolp,
hdn .a: lt d.gEof cidc.lEi6d.mngr*h6in rh.ehdk.
Irag.t [nt Thc dlgE 10 whict tehd @ inrclv.d ad @6i!.d lo ehid. lh.
E4l.li: Th..!p&s nbrol. ofdE gorp.
Hhdnoc: Thc qGnl io *iich t*h6 c rul€, ptF vqlq !d "!d! tri5!!lr6'a
inp€diig dEir rc& Th. o|[d clut6 of cliuL f&to6 {a thc @ll@liv. Dq!.9tio of
r4hd cffiiig tn. pri@iFl.
TlE.r Th. dyndic bdleid wirh wnich rlE FiEiFl !.rl r tud rdting qmplc
Cdrld.r.do!: Th. q16t ro $tdch rbc FiEip.l tu 3a a laning 1*h6 witt dirnity
Aloof!{: Tn q16i io snich Fimip.l tu dddb.d a miiliininS sbl di{&. (tor
q!.DlG, @ld od dirrDr or slm !d f.iqdly).
Pndocdo! .Ep[.d.: Thc qr6t ro which th. primip.l lric. !o 8d l*h6 ro vorh
hda (16 ddpL, $pdtuin8 cl@ly, b.in8 dir*rirq da ding cdE).
.ll
Halpin ed Coi'! central finding (bopd on iniial data obtained in sevoty one
subuod elemortry shools) wls lhar dsriplion of $e l@heB a o hunn scial eDup
tsd !o b€ lsociared with lle ie&hes' perc.ption of$e pnncipal in elalively consistat
pattcms, for €xuple, $he sb@h srid to hqv. s clN clin.te appo thus in lhe
psceflion of leichs, T4hqs lot hilily €nSoged in deir wort do nol wo* well
bgerher, dd lhor Dhi€vdo! s a g@u! ie nininal. Th. principol in such sch@l is
ss by the tdhe6 d i..rElive in lading th€n, 6 c@ting . 8mt d.il ol nindroce to
th.n mrk, ild s Nt inclin d lo b. @[email protected] lboul den F oml wellt Tah6 sel
|ntle satislDtim aon lh.ir wrk and mrolc b low Th. PrinciPal is s@ a almt sd
inpssd.l, od lods to urg. tah6 ro wk h.rd.r
st.m O. ( l9?0) dcvelop.d . dilt@r app@h ro rh. dsription dld n6ulm6r
of oeeizlional clinare. Th. b6ic ddoalc lhll oddliB slm's udqstading oa
climte €nd,r6 diedy fDn thc lsinie vicw out individuds dd sMp. in
orgdiations nst b. und6t@d in dic [email protected] oa$eir inr.Eion. In this view bebnvior
is rclat€d lo both peson dd oviDnmal. Ellon5 |o sss $e clinate of a givd
orsrnialrd nus! thd.foE, n6uc bolh ch@lcnsdcs of individual od chmldislics
of the [email protected] as su. Tlt lwo key dinosiom $41 desribe $e org6izatioml
clinate of a $h@1, usinS lhe sh-slein Hoif o.geizlional clinale Index @
ddelopsor pEs md conrtol pss vhich combine io de$nbe its orgdizational clioaie,
As OCI orCdizarimrl climate ind€x hs b*n applied to a numbs of schoh, nomative
dou nave beo dwelop.d lhdt e lsful for int.rPreling de sco€ of m individul ehool
obviously, etooh with hign d*.lopmdl pre$ (that h. melinS lhe inlell4tuol-coenitive
v
.€.d. of l@nas dd rl$ lh.i. EidaFdool @.&) G sid.d *i|[ Sood dal of
fccdd ro d@ir. itriilri€ dd ttr tulfll 6.n ao60!.1 !..dr. Sctols lhd -ndia@dd (fo d!qL, 016, cloc epdirid! dir.ctiE l6ddstip) o lL odF n d
FDvidc e dilll:tMt lt t ofi6 ld oFortDity fd t rhd to erew ad develQ a
nrlurc pref63i@rl pe{ple
Concepturl Frrme Work of Orgrnlzitionsl CliDrt€ Descdpalon
Qu6tioDrli. (OCDGR)
ffiORGANZATIONAL
CLIMATE42
\th :w
In this study, six dimensions of & or8eialional clibde desription
qucstionnaircjevbed (oCDQ-RE), devclop.d by Hoy dd Clovs (1986), will be ced lo
m6ft r[. dganizationil clinal€ of sond.ry $h@ls b€aN it is ldy 3impl. ed
diGlly Ehled lo edEarid.
ThE dimmim elared to pincipsl beh.vioi
supportlve prln.lDol b.htvlor: r.Iels a bsic conc.m for
t@hm- Tne prihcipd lill€ns dd is opd lo l4n€r suesdions. Pnisc is
give. genuinely and frcqudtly, od ctiticisn is hmdld codructivcly
The conpehce of f&llly n epeled, and the PrinciFl erhibG a
FIu.l s w.ll a pref*iodl i.t6l in 14h6
Dlddv. prl8lp.l 6.n.ebr: i3 nsid, clo*lt s!p@is4 lhc
pnncip6t @inlaiN ocr.rt h@iioring od dltol ovd ,11 [email protected] ed
$hml mriviti6, dom to lh. sEllld delail.
Rdtitctlv. prlNlprl b.hrvlor: is behavior lhar hitdm n$er oun
lacilirar€s r€cher worl. The p.i.cipol budds l@hm Pnh Paper wo*,
cmitte€ Equim6l3, ouli.. duli6, ed otnd ddods ftat inlc.Lrc
with their hhing BFmibilili6.
The di|]fui@ elalet b l@h€r b€hwioi
{a) Co[esi.l tqcher b.h.vloc suplons open tnd ptuf*ion]
i.l€@lioB moDs l€ch4, TcDh.N e soud of lher sch@I, djoy
wortins willl tn€ir coll€gues dd @ enthuia*ic, eceptang dd mullally
Gp€lful of their coll.osucs.
o) hllMt. tdch.. b.b.vloi tl$. e cohdiv. and sltung *irlelsrioN mone t*h6, Tchd trowr €&h o{!d w.ll N cl@. FMnol
fricn&, sializc ro&th6 GSulaly, ard pdvid. stolg sial luppon b
Dl6a.tql i6chr b.n.dor |.ahd e 3inply ponjnS ir lin. in
M-pod!.tiv. goup clTon; dEy h.v. m @nlrM eotls, 14 fal $.ir
Urvitr is ond n glriv. &d fidol ofth.ir collaaE dd dE chdL,
2.9 Orgrnizrdoml Clnrte rnd Job S.d .cdon R.l..lDntblp Sludt t
In d qFino|d 3hrdr, Ulwin ad Srrinsa (1968) toud U.r job 3.l|'f-tid
B hjeh6r in "rlfili.lim" inlu..d ctimt6, allliEly high in "&hiddda indued
climi.s ed low in'Do{€i' inda.d climt6.
Fri.dLrdd &ld M!rg!li6 (1969) ielud.d th. *ot rdc a modd.rd ir lhe
orsoiz.tioul clinltc .rd job lalisf!.lim r.lotiNhip. Th.y f@nd lhll cst in
o.!!i,rtid.l clihrn dii*im Fldicl.d q.rLin lrlc of job ethlelion f*los
Howd6, Elatjmhip s rFddr.d by oployFh.ld vdt v.lu6. AtMg lh@ fm
vnm s* M n@ inponsq u rlsialiotul cliMtc high in $Nl nAihiz.d
srisfedo; ddg |h@ for *hon M* ws ls iopor|rl, d dldirltio..l climtre
hish itr 6prit &d lw in diegrgqMt Minia slitfetion.
Dowy, Hdh.s.l. Pn.br ud Sl@um (19?4), fourd a 3i8Diff6l pcilivc
rl.tionrhip b€$6 o.8dialimd clin.le ed job s!tbf&1i6. Howds, lh*
r.htiNhiF $@ rDdolt d by dgsizlrioml l.vcl ed job p.do''mcq wh.n th.y
tdtially led out th. ellol of orgoizaliodl l{.1 dd job p.rfdn@q siedfi@l D$idve
ro odd orr€l.tioB lDBlomed to salrificut n gorivc p.rthl @ftlalios. On dE
b6is oflh* findings,lhcy @nclude4 orgeiaiio.al cli@te sd joh sligfrli@ m iol
riwld, Hrll. ard oldhm {19?4) in o srudy uring $idtisls fion a edh od
developneot dgdiation, rported 3ilrificet positive corelation betwm oryoizationtl
t-afolle(e &d Sim (19?5) Fponcd siSrilicol pcnive coreladon bet$M
orseizlionol clinal. felou snd ah of liv. job degiplive ird€x sal6 (a
Schleids ad Srrdd (19?5) ob64!d Elationship b<rw No n4u6 ofjob
slrisf&tio! ft n6@ of orSaiani@l clitutc ..d wa prdEtion nd tumoYc.
indd* ol oryetatiml efialivcn* in 50 iroulle ag@ie. I B sboM lhat a)
clinote md stisfelion n 6!6 e coclct d for p@ple in en€ Psitio. b) popl.
agr noc on lhe clinaF of lhcir agdcics tnm then sarisfelion c) .eilhd clinale nor
s.tislerion m sho.Sly coftl.ted vith rumova ddt d) salisfelion but Dol clinate is
corclaLd wilh Mover dot . lmplicoions ol lhs dot lor Es@h on orgdizarional
climL sd elif4lion a w.ll a orgoizoliotul cheg. wtr€ disus€d.
Rich.d &d Ra.llick I (2000) rcponc4 .dninnFaroB who positively rSard
teach6'wrl md profqliond t lol! obl6lhd for calgdd.lopndl dd rhN lh.y
€nha@ thc c!.hd'3 .x!.ni*.
M.hl,i (19?7) ha qmin.d thc implieli@ of dplot€s' @livalior od
orslniz.tiond dimal! on rc d p$icipriim i! n{.8@al. P@ incrp@Ml
cltlid .nd in.n*fiv. snid @lulion sa.d io b. hdd blct in m*6parlrcip.tior in mslgodl,
Irdcsm md Lirnrmi ( | 9?9) c@ht d fiv. diIm3ioN of sgai?rional cunale
i.€. 6pinl .u|ncily, faidB!' hlrdna rln dnili3lr.li@ with E o.l.d slisl&ti@ in
firc .@ i,c physicrl, sirl, 6t4n, utdDoy. !.lf &odiz{i@ rld wnh Feive
sF.visy 3tylc, Tncy foud . 3ignjfidr pcnivc r.l.tioNtip b.lvq the ovadl
poeptid a!'d thc ncd s.rirfadd ed p@t{io ot supqvi$ry ny'c. vuiN
din*i@ of Oe vsiabl6 3how.d dilfdl patt6.5 of Flari@hip.
Inddfu (197t na nudj.d rh.ladGhip iry'c.nd dglliz.rionrl clinde Th.
splc includ6 | 58 tah.B lis al8in6ing iturillnis, Il tu [email protected] ild thc otqall
par.pti6 of tn. clihar., n..d slrnfalio! rd suFdilory !tyl. @Ela€ p6iliv.ly-
CEig (l9r) fould lh.l rehcF in oFn climd. $holr w@ mN saldcd tnm
thoe in clo* clinat *h@l' Simileu McEloy Epdl.d a FlaIio.hip hawd
dsdizrdoal climlc dd r@hd job stirferid, T4h6 *ho dhibncd a hirDd l*.1
ot slisferion lddcd ro pceiv. rhir *h@l clituLe a op6.
Vd*la (1980) h! ot€dcd tnlt rhc !.nicip.rim of wortd i! nugddl i3
b€!€d 6 a d.lm6tic ad@ sylron, Mich urh6 ptfhologicd cqudny @ong
individuk, op€r communiqtion nd.lJnosph.c ot ltult ttd dphah on D€rfomaft
.rhd thd d powd dd 3tdu3, H. hs e!r.<loDt wha individuds .l . lcvel, $arN or
pGirion do nor p.nicip.rc how b ir logic.uy rrd Fychologicrlly po.siblc lo cxp€l
p@plc lren th. low6l Mtr to b. involv.d h 3ah . pra.s lrld the lpF.priol vtlue
sFd k inc!.liz.d in m oqr.ialion?
Nicl (1980).xdir.d dE p|ldiclioi ofjob Gl.t d lniudB llm oreaidddal
climdc din@i@. Th. qu6dlMic lh.r |hcy adnilin.rEd mlaiftd dM
di||6io$ of o4rnianiond clinn .bog wnn sEdl n6G of job sdtufdlion,
pr.pdsiry io 14. lrd job Flalcd di.ty. Eeh odtud. vai.bl. va Ec6.d d dE
d.6 climr. diIfui@3 eirh th. @ ol{.rwi* nullipl. Eg@i@. Tn dindid
oBsiatioid cl{iry m.'ggl a lh. Ml ti8nilidl Ftdictor fd 4h of rhc $r out
c@. vdi!b16. Th. dinmid of p.fomec. w{d d.tEndm dEibucl
sisnin6{y lo UE Fldictim of job e&t&tion ..d poFrtity !o law but mr ro thc
Konmj! ( l98l ) cddsLd . lndy m lh. p4lptid of qgeiz.rimal clidne in
Dublic cio.- Rsl|l indic.r.d |h|t ln@ b m lignidcdl dl.timhiP bcrwa
Foducliviry drd lhe pocprid of oguiz.tiond clidle whcnd th. pcs.piio. a
Dosnive q ncldirc. R6ull! ds indicltcd th!1 tlr elltiGhip bcru@i pc@pri@ of
orsdiationd climtc 4d job tcnrc s M*igdf'cul.
Krislm (1984) did lh. irvdrigalio on Atruio od Indifl flp,oyg of
@uf&tuing cmpdi6. Thcy @npl.t d lh.9cid job elisf&rion ad orsaiztional
climt *de. R.gesion dElFis show.d thi l€d.Bhip sryle, t nr., muicalioni
pax seu.ity md porliciFrim in d@hion matiDg w@ sisDifictul conpohals orjob
salisfelioh for Anrices sh@a mogi1ition, advMcmdl, imovalion, chmge sd
rbsmceorin-depanftdhl conflicts w.esisnilican y ihs orjob stisfaction in India.
Ked.n (1985) adminisler€d . polil. ol oryeizlional chdeteristics md ned
satisfedo q61ioDairc io bdl ofiic4. R6ult3 itrdicare tlur rhe bdkag ory4iatio.al
climte w6 @nsult live md paniciplrive. Th€a wG a pdeived d€lici*y fulfiunol i.
all Ned o@5 {swily' *lt-dm. allomny, ad self{rulizalior)- Trce w 6
sicnifi@r negdir @@ladon b.twa lhc n..d lor 6ten od de orgrnianional clid.re
ths indicariry lnar die pca.ptid b@n6 n.g.live qtq |he ne€dr e d.?riv€d.
Depedq Kllingd rnd PBIosm llldi.d orgMiatlotal climte in 186 btscnB of
Mdonalized berks. Th€y conchd.d lltat popL on.ntcd supeflision csld a fivoEblc
clim&, dd bwal@ric ondd slt dision c@red tu u.lavodble clinate. They.le
conclud.d tnal noh-ffmdal Ewords rlpoDsibilily md psple oriehted $p€nision *d
pcniv.ly corelot€d wilh job salisfelim.
Solohon (1986) eopirically inv6tigat d and conpaed job ch@tdislics atd
ors izatio.al climt in th€ privar€ {d plblic dloi T@ Mys ealtsis orEisce ror
p.ivate ffi public od production v6$ @ie orlididid w@ perf(med. R6ults
yi.ld.d signifi@l dif.ltre bel9€n privaL ed public st6.
Surr! (1987) invslig.tol tl.te Flariombip betwq job sthf&lion dd
organiatio..l clinal€, mons junior md hiddle level nmagd of cotrEl govmmdt.
Findinls indic{e lnat juior dd niddle lev.l p.EQlion of orsmiatioal clinate &d jott
srillerio ws 3ignincdt coRlarql .nd $ar d* t& l4els 6r ndagod did .ot
dif.r in $.i. Feflron of job etisf*rion 6d oryeiztiml clinale. An nd (198t)
invstiSat d the ElorioDsnip of mmaiivc qpelarim, orgdizlid.l clihale dd
l@dc6hip io oploy€e\ int€emtion, in lour Indid public seid indslri*. D.lo indieted
thai orgEizotioml clinot€ was p'oductive and integralio. wos sisnificdntly €loted lo
slD.Nhory ed pd l€admnip. His findirgs also suge€sted tnat supwisory lead.Fhip
fdilitatd inl.Sration noE thd pq EldtioB.
Roiir BoSld (2m4) irv6lig.ted lhc rclalims[ip bdvd oesianio.al
cmhitndt ard i@hs dpow€mnl, Tt!. lindings ddnoretrab rhat t numbcr ot
lehd dpow@st dimmios hovc d inpact on o!!con6 in |he scnml stlings.
Anand (1937) @npnEd $e Fsponps of high ed low ehi€vet sch@ls on lhe
dim€nsion oi eh@l orgdizalioml clinale, (pnv{e vs. public) and teehcar job
stbf*tion. Rsuls pden lh. sig'incol diff@bc. b€twq hish dd low .chi€vq
$heb on the dinsion of diseagltnol, alid.rioq €spint, ad onrml tnd prcdlcllo.
dph6i' Teheu job etsl4lim s nol eienili@dy diffmt liom tlblic hi$ od
bw enicvd or bdwm govmr hiSh lrd low a.hievm. How*.r ldcl of t*h4
job etisiocrion *d higls in public sch@l tdhds
R.isi R.a (1988) nodi.<l dE El.rimhip h.t*d dgrnizlridd clin.r. ed
l*h6 elclcd dcnogEphic inlmdion ro r4h6 job $llsl&lion. CftEl @nclsi@
|h.r @ld b. d6M foo hL lrudy it 0!.t bo$ orgei?jlioncl dimL !d &ooglpnic
chctdiltic3 G lisnificdlly El.r.<t io tahd jo6 sri3f&rion a p.c.iv.d b,
sondrry $h@l rch6.
Domhu. (lt8l).nd Aminah (|982) Elort d inrimt dimdim ro b. posirivcly Elatcd
to €d@tols job sartuf&lio!. Sinil&lr hold6 fand lh. iirinl.lc diMsid ro be
Isiliv.ly El.t.d to .ll ,Dl 3lbsdci .rc@l pomrios FE.iv.d by r.shd.
Mthn ( 1992) inv6dsar.d whdhd cgDtiriosl clinlr. Fr.prio innlae thc
t*ling of oryuizrtionrl comn nat !d job sllhferid b€rren pdvd. ed plblic
€106, R6ulrs indiqr.d lhar th@ is a 3igrilican difr.@. bct@n |h. plivl|C .nd
public clor with Egnd lo climrl., cdmion6! clid.L .rd elbfrti@ Rclnio8hip
on Mn dimdsionr a sp. lor rdvmddl Don lary b*fitr, objetivily, Eliondity,
EoSnili@ sd appeia o! ldining !d edwatid dd Elle f-ini6 lw de foud
H.yar S. (198) srudi.d lh. orBdianionl clinar., job s rlador ad cl.ssJlm
pdfo!ruc. of collcS. tdh6. Ac@rdiig to hio, lh. job erjsf&don of mu.g. lah6
wE pcniv.ly &d signifiorly cl.r.d lo op.n .d .wom@B clinatc.
FEd.ric J.Cr.tlo (2ml) inGtig.r.d d! r.l.dondri! b.Na or8si.rtion.l
clidat ed job $risferim. R6dB indid.d rhd mry sigrifi{l Fl.riGhip3 lotlxl
h.rws or8dizri@l climaG sd job 3!rLt*do vdi.bl6. Evaludo hld rhc gall6r
.Iicr d job $li3fmti6 vei!bt6.
2.10 Job S.dsf.calon: Hbtorlc.l Ov€nlew
The val esoEh donc d job eth|.clion rcfiers vaoN faclon Oal condbule lo
@rke6' salisfelion with theirjobs, L&kd (19?6) corcgori*d thEe diff€Ent approrchd
lhol have b€n usql to srudy job satisliFrion, ln rhc 1920s th€ feus wd on phFical
worlring co.dnionsi physlcal mng.r.nt of $e Nort! end pay, The nms rcl'ioB
ape|l of job sarisfmlion, which qplorcd $e si.l ole of lhe wort emup Md Oe
inp&l of Sood supwiery dlotionship, wrc crphsizert in rhe l9l0s. fic nexl rrmd
de.ged in lhe lare 1950s dd dly l96os ond gdined lhe aahB ol in€ wdk irelf
l]l{ pDduc. job slisf&tiM.
Job slisfflim studie in Oe Unitcd 3r.16 h.ve tlEir tuts in lh. ony
dplohri@t of indulry's @ncm wnh wts ro impovc prrdurivny (ctuebqg, l9?9).
one of |ne fid srudi6 lo dmine thc ebdoNhip oa lnc phlsical driremdr dd
*!(t6 piodNtitty wd cMied our by FEdrict Trylor (19??) al lhe Bd end
Slelworts. In thc ht I920s eotla idtonal stldy ws @ndlcled rt the Handome
Works ofdc \{cstm El{ttic Conpdy in Chiogo, *h.t b.gd in 192? 6 & atbnpt to
idendry dE elatioship bctwM sortins @nditiom &d phlBh.l @ndilions rt lhe pldt,
ended with |he mliztion lhal $cial felou rDd worlm expelarioN had tne g@16r
imp@t oh job satisficlion.
Tne tuwlhome studis gavc eay lo exieosive rs@h on lne hulliplicny of
l&106 involved i. job slisfelion. Hopp@k (1915) Bisd lie holion lhat n may @r be
Fsibl€ lo disociot job s.lhfeiion wi$ other sarisf@tioos in life, In his famous
monosnph, Job sltisj.clio4 lloppock (1t35) sla|e, $at fdily rlatioNhip, bealth,
El.tive si.l !t l$ in rh. comuity, .d a mullitud. of olto fe!o6 my be jBt simpond a $. job ns.lf in d.rming whn w€ t drirely chc.lo cdu sarirl$rion,
HopDet sumdiad th.t job $lbf&ti6 @uld b. d tuncrion ol Bo@l
elirt*rid whh lif., Cnh.b.rg (1979) @ne lhrt Hop!@t'i appm-n to.iob
stirf&rim is typic.l of My nurliB @ndNt d rinc. $. 1935 mrcrnph, CM€bsg
st.l6 thd $is lpptwh Nun6 tht "if dE pnla ot. vsiau. in dE wo.t sioatio!
lclds ro $rb|..tio! tho ir .bsB. will lsd lo job di!dnf&io!.,.' (t, 7),
Cr)d6lin8 m lh. erli6r 3rudid of godd lif. etbf*tio .!rd job saftaelio,
Batfi.ld. W.llsr &d Str.L (1951) no{c rlar e i.v6dg.rid by W6ley ol$c Univdiry
ol Mim6dr srld.nB in 1939 fo!.d rh.t adod. ioMlds lllc job w6 3ignifMdy ed
podniEly chr.d to liL in gddl. w6l.y u!.d $c [email protected] S.ri.f&tio Bldk !trd
rh. tundquisl-Sleno MoEl. Scrlc to sFry 2ll dploycd dd6 12 )@6 .Rd thcir
.frlMl ar lh. uniEilt Hb an lysis ddld a O,3l @ftlotion b.rw rhc tm
m4uB. Bhudo sd KoFlne (1980) nudi.d l|ic hodddrilg .ltel! of s.vsal
veilble rel.Ld lo @upltior !s. ed uh€nizltid. Tr'. t€@hm ui.d ! Blob.l
m*c of gffil lif. s!lirl&ri@, . globd m..s@ orjob $tbl*rio4 r.d . feer,
speific m4w of job slIhf*rid in O.ir 3ludy oa9l I neds of h@$lFl& !o qmirc
$e Ekdonship b€rvg job .rd lif. 3nirledon &d speilic vdiabl6, Th. modc.aling
vei.bl6 choffi for th. 3rudy w. b.r.d d $. findinSr ol d.ir poritivc Elatioship !o
o@parior ase &d ubei4li6 in olh6 |6ffh, Th.y foud cviddc. thlt $e vsi.bl6
sMied (wnich inclldcd @up.iionrl l*el, .ducadon, iMmq Fll-mployd@t ag., job
long*ity, od eid.nddl city rie) pciliv.ly nod@t d $c rhrichip beiw*n job
satisl*[email protected] lile salif&ion. Abough wid.ly studi.d od dieusd in th. lir€Elu€,
sn c@h6 beliqc lhar studi6 linti ng job sarisaaction ed lire sarislanio. @ rm
sinplisiic. R!in, Ldq dd Sleins\ (l9l) 0nalysis ol four lit mlue Evi€s done in lhe
193tu on lhe Eloriomhip berwan job slrisa&tion &l life lrtisfctim fo$d $ar the
"spillovF hypornai" ws suh6tmrially noE suppon€d in lh. studie- Rain d al. (1991)
dsdbed the spillov€r ht?o$esis 6 job s.dsfetion nd lia€ sotisfaclion eh itluocing
the oth6, The Mhe. mai.|liN that lhe majonty of lh* sludis d &setic.l p@ilion
is rot r*o rnd ih{ job slislalim is jan s@ed td afiar lir. ..risr@lim.
The inhi.sic fdluc of i6e e*, or how pople Gcl aboui 1ne.at@ ol th. job
ta3ks, hav. bm purlorlcd to be in$Menld i. p'lducins job salisfrclion (Hekmm &
Oldhm (1971), H€rzts, MaMq, Per.M4 & C.pwU, (195?), Hezbdg, Macnq, &
snydmd, (1959), Driscoll & shiey (198t). Cdpbell & Dme|le (1971). AnonS lhe
iirdnsic aaclos frsquen y BsNiat€d {it! job mtisimtioi qB rcqunihS sueess 6d
Gognilim, b€ilg abl. to tpply tr !e skilh, sd f€eling ennwhile md involvcd i. |n€
job (Crunebs& l9?9). In d dlsiv. job sarisrerion liLEtw Pis, H.zrHsl
Mausn€r, PelejM, md C0pw.ll ( 195?) folnd that $e inlnrsic naluE of the job was ciled
mst frcquorly s a ldgitldinar sdple M @nd@led by Valqlin€ dd Dicr b
der.miG rh. Miation bctwa job adtud6 dd vtriNs job norivalm RsulG lon
$€ sludy showed lhdt inlrinsic lelon such s high i.volvmol Md €nhdced sell_Bl.fl
w€e ! signil'rcml pEdictor ofjob 6[itud.s monS older mrkc6 Doris SD.malo(2001)
mre ir his rh6is' lhal orh6 3rirdi€ he lound qkdal l*!on, d l4tu6 of thcjob lhal
e exr.mal lo the wort, i.ltue@ job eti{&lion (Bhyli.ld, W€lh & Stdiq l9sl),
Cftnd & Buctlcy (19 ), DNhrnc & MrniD (2000), CEhm (1966), Hulin & Smith
(1965), P.a]s (19|), LE & wibu(198t), t bbe, Hst d. & Fffill093), Mrnii
& S.hinkc (198). b l99l Clllup PollolAmcricu mr*d fo'bJ rh shileAndios
r@ 't@
erisfiei wnn lhe in|.rgl ld.l of rh.ir mrt ed lne .lMl of 6nt*t wirh
olh€r p@plc ndy moE wm disattficd wilh frirge b*li& and opponuities lor
Siluatooal trtor have bq shown ro alfet job stisfaction. Tnis appn@h egu€r
that job slisfaclid con6 lbn lhe r.tue of $e job or so* dvin)mot (hdge, Leke,
& Burhd l9?). One situ.lional l4ior @ialed wilh job Flisfelion is job l*el.
Bcae hiehdleel joh6 ft gddlly hod @otlci dd rquje galer stiu divsily.
|n., oR6 havc beftd mrting oditioB Dd h€ncfils. h m. srudy €xdining $e elTets
of Frko job ldel @ job satbf*lid, Robic, Rtu, Scnnid6, Par!. ed Snnn (I98)
studied 440 hospital dployes, Job l*.1 wa as*ed tloud th€ us of lour m6!r.s
ad job sotisfelion w6 n€aur€d by lh. job desnpdve index. Robie el. al. (1998)
Eponed a onsislehtly siSriffcoht positive Glationship b€lwd lie naum oljob l.vel
Nwstron J,W. (1986) delined job satirlactioD, as ir is a set of favomble or
unlavmble f@lihgs wfth wnich mployee viw theh worL (p.109).
2.ll DetinitioN of Job Srlirfictlonl
The cmc€pr ofjob sarisfarion is e oul8D$ah of hmm elarioG lwflmr rhal
b€gd wilh the clsic Ho*domc audi6 in rh€ l.re 192ft. sim.lhis dne. nudEds,
perhals tlFusands of Gedh sludid have tll8n ple. ro delernine what f*!o6 cN*
wo* to be both saGfyin8 Md disatbfying,
Accordjng to Bhylield and Rothc ( l95l ), job .aGr4lion rcf€a to $e i.dividuol s
arilude (feling) loward his sork. Spelor ( | 956) d€fined job stisfolion s howpople
tel abolt $en johs and difi.Ml aspcr. ol then johs." A@rding !o Huch (1981), job
satisf&tj@ will be defmel a "rlE dount oa oveEil posnive afret (of reling) rhnl
individuals bave bNards lheirjobs, '
Amding to v@n (1964), "Job s.risf&rion Ete6 lo th€ pcnive all4uve
oridlalion ol i.dividurls towards lhc erk ole which lhey de pamdy @upying
(p.99). Hoppoct (1915), defined job sothlirction as "aty combimlion of psycbological,
physiolosical ond avno.menlal circumsldce thal cause a D€Mn liu&rully lo sry, i om
satislied wnh nyjob ip.4?).
A@ding !o Kmils F.E (1985). lh. rcm job sainhdon h gflmlly llkfl to
n6 &€ mploye s B@El !nn!d. ioMrd certlin sper of job: $e wo.t ir$lf.
supsvi$r, ssrt4, ed $ m.
Smilh !d Hulin (1969) viw j6b lrtBktion a th. f*lin8s a rcrk€r h6 !bo!l
lhsirjob' (p.6). AcodinS to lnk (19?6), job salisbciion h "lh. pleauable .motional
s|rle Buhing fton 0'e lppEiel of one s job a achiaing or feilitotin8 onel job valu6'
(!.110). Keren {1961) noi6,'lr hc bc€n ono lfl{t d d'ar $c tcf,n !o[ Salisacrid'
is dplor€d in a vai.ly ol wrt6.
,ob Salisl@lion is e anitude, which Esults fon a baldce md sumnarion ol
nmy s?eiic lik6 $d dislite [email protected] in @ii@lio. wilh the job.
2.12 Theorlesof job s.tturrc.ion:
We have disc6s€d $. defDilioN ofjob slisf&tioh, bu iol ib eladoship to
orhd Eiablesr which is a maus for rh6+ Lulhs F (19?) ha clsifi.d th6d6 or
job 3arisfation sEh rs conrent lhon6, pm6s lnon6, equity tneon* ed anriburio.
Ar [d no..y wd f.ll to be lnc mly imarive $d thd ! little lard n *s f.lt oEt
ince.li!6 imlude {o*ins condiliotu, sftlriry, rnd Frhap! r dmocalic slylc of
superyision (hunu El.tioos). M@ ecndy $e ontent of molivotion hs bm dmed
lo h. sallcd Hi8h.r leel n edr or noliv6 sEh 6 6l@m dd self-rl!.liarid
(Mrslow)t Espo.sibility, €osnilion, ehidmo! &d .dvdcmdl (Hwbery); ed
goMh md psonal dcvelopnmt (Ald.rf.t.
M.dd" Hl.nrchy of N..d.
Malow (1954) iddlified fiE ld.b in his ne.d hiruhy. They m in bnei 1h.
l. PhyrlologL.l m.dr: Tn fud.nol.l biolosic.l c63ilie ofde huru
orgdim (h!ogd. ilNt, sl*p, dd air, .ic.)
2. Sof.rt ...dt: Th. scond lq.lofn.€ds Nshly cqui!.ldr b lle suiiyr€cd! 6idty pl.trs, 6idl haltl illsl,lie, @ployc abl,.@ pl@, p.y
3. Sshl rc..|. .!d b€longln$4: This $ird tr int mldi.te ldel of rcd!
l@ly coflqpoD& io th. aftciion ald .mlidior n cdr (p|Dtetior fom.l
td infmil wtgnD or ram .rc.)
4- E1@ !..d.: TIE ned for powa, *hisne rn 3i'rB ce h. @nsiddd
pat of thb ldel, &les, srat$ synbols, porclioN, bdnqu.ls, &hievmcnl!
5. Sdf{cr!.[zrdor Il b t[G F$. ! nEriradd ro rNlm Fcplid of !.lfitrro Ediry (Mimu rchicBor dd dcv.loprmr of m€t p.rari.l,
[email protected] go$nh, slizaior of potcntial etc, ).
&d'.|.'Ebq|*|r@
Pqrd ( 1962) dwelop.d tnc ned salisf&tid qu6ti@aic ba€d on Mslow s fi$ry,
NminS $!r dc disEp4y h.rw6 4tual ed {ksned fted fulfillnot @ d index or
ScSbvmi (1967) used nodi6.d vsior of n€€d s bf&ion qu6iiom.ie with
edu.ros. Ttey EFn.d dd ihe laecar ned d.icimid lior all €dudoB (*n@l
te*hs dd adninislnlots) w@ in 6tm, Nto@ny ald s.lf{tulizlion. Tach6 in
cmpsien to odninislr.lon w found to indisle g@td need delicidcie in lhe
6led clle8ory whe|a .rnrinkblr. rponed ls dten d.licimi6 bul mrc *lf-
otualiztion deficiftci6.
XriB od Miktein (1985), i. a srudy of high $h@l cachets b.sen on M6low s
rh6ry, r.Coried a signifiMr Fl.rimsnip b.twdjob ralbletion ard need tulfillmal.
E zb.rgt TwcF.ctor Thory:
Hdbeg (l%6) exlended lhe wo|k ol Mslow od d.v€lQed a spmific @tat
[email protected]. H. conducr.d a widcly repon d nodrrionar study on rbod 2m a@M|.trts dd
mgin.6 dplold by fims. Ee ued rhe criricrl incidnr herhod of obt.ining d.la for
dalysis, The prcfessional subjers in lhe 3tudy weG €smtially aked lwo quesiions:
l. Whd did you fcl particuldly good aloul youjob - whal im.d yo! o.?
2, Wtm did you f*l dceprionally bad lbour youjob whlt tum.d rou oftl
Tabulalins tn€se clons !s g@d ed bad felins, Hdbdg conclud€d lhar job
salisfis @ rcla&d io job mrol a.d rhlt jo} disarisfi.B re alli€d to job conlexr
H@bos hbel.d dc erh66 'erivatoB' md cdl€d rh€ disftis hyga@' f&rc_
A: Hvqieft factort. Compdy policy dld adninisrfioB
B: Moth.ton
HygleDcl
ll.r|n.itr dtu&r rrirr rr..r (frs 3,d rtrJ)
I
I
The 1n6ry b6 bq t6tql in educaiionat sdlings SdgiovMi TJ (t96?) replicaled
H€zbds\ study wnn lan€6. Hc ddonslEidj lhat laclou which eoulen for hid' jot
felings of r€rchq (nolivatm) md felo which ecountcd for lov job felinss
(hygise) of l€ohd werc mutuauy exclusive Achiev.ment, rsognnio dd
epoosibility wd€ f&toN which accounted prcdohinatelv |or l@hs job sltfaction
Inreipdsonal al,tio.s, subordinatd-peem, ruF.flhionrdhni.ar' scn@l policv md
administrdion w{e fmtos thal conlributed Ptdoninrt lv lo l@chef joh dissatisf&lion
Advocmol dd sork n*lf, howws did .ot app.s s elisfifi Worlr itself .pp@&d
b be lh. sNe of bo$ etisferion ed distisf*tion
Holdryly (19?3) Eponed $al colrlnion, Bpoisibinv' *hiwddt,
advm@a! !d job *uiry wd aould t be $w6 or erisf&tim fd i@h6
wortirs ddllions, odninbralim, polici6 ed supdvnim !@ p@iv€d to b' erc
of distisfa.tion. Hovdd, ebrioNhips Pith 14hs ed Flary d onpdsali@ Y€e
both $ujG of dnr&tion sd disetisfeti4. Rolph Sa!o9., 0 9?6), Ni's inl*'4s lo
oblain dlta fM Gorgio l4chs, €pon.d tnal H@bd€! $@ry Ps eeneEnv
support€d, 6 did Rodney wic*slrom if, Eponing a studv of laheu in lhe pslince of
cdda. s.nnidt (19?6) ltudied 132 high $h@l priocipoh in dislricb i. chicago slbubs
ond foud that .sain the twef4tor rn6ry lpp@ed to b. sro.Clv supponed bv these
$nol adoinislralon, indicatinS lnsl Hognition, &hiev.menl and adecmst @
najor foes in mtivalins $en to lin $.ir p.rfomde to aplbeh lnor Minm
Luihu F (1997) d€scrib€s lhet coot.ols lhmri* aftempt io idenlily sbat
molivo!€s p@ple al vork (lor .xmpl., sclf-elualiatio., F posibilily, otd gbs0')i tbey
rryro spdifycofthtes ofnodvai.d bchalior Tn pt6.s $@ns on d€ other hdd, e
norc conmed with cogriliv. stc.dd$ th.t go inlo notivalion or €fftr1s eq noE
impone! eirh th. way lncy Elor.d ro on. dolhd.
Vrood'. .!tel.Gy th@ry: Vmn trFd.l b built mud th. concepi or valmce,
insrum.dny and dp{t rcy dld is @m.ly c.lled lh. VIE Tnorv Bv vdftq
VF@ nm th. strsgd' otd ildividu.l! pElffic ln. P&liculdoutcone olhs
lm lhar nisl be B.d iNludq vdu., incdlitc, !|dl!& lnd qpe@d ulilitv Amth6
tujor vdiablc ir ln. v!D6 [email protected] pdd i3 €xp€r.my EiFr.mv in vmn's
|hryy h lne pDb6bilily th.l a P.nicule ed@ or €ITon will lad lo a panio!tr li6l ldel
1196 (1971), dd SDdror (1956), h.v.8r!.d that u individu.lt cf€live
'wio! dep6& uFn the di$Epdcy bawm *hal hi envirment olrd d wnal he
otbins, dd wh!1 he hs .dopr.d io or dpe15 (L@l l9?6)
Therc re how4e, . .!nbd of st!di6, whicn uDddcoEd rh. imporlmce of
dp4latioN in undst.ndins job slhli{lion. s.ott Md \vsnow have indicated lhdt
givi.s individual a moe slhtic job pEvi4 (tc.lhlic dP@ttlions) or the orFnizlion
lhey join aM lhe rele fiey will b. playing h$ a posnive e{fei @ job saGfelion,
Expelalion lnsry of s.thfoction which BDphy includ€s in tlh calegory n bded
upon the hr?o$Bis th.t an individusl'3 de8@ of sotisaaction with any elility l€tdins
loNatd a Boal h s invde tuncliot ollhe l4.l olhh p@eived prcbabilily of atbinine
th€ goal, boUr in siiualioN wnat lhe goal is sttaioed sd litladon when it is nol ataihed "
lhe Port r-Ldsl.r Mod.lr Pond snd L.wld refioed dd dGnded Vmom (for exdple
lhe relationsnips e sxpE$€d diagMdaticdly nlher lhd oatlmalically, $@ ore
noE vdio!16, dd lhe cogitiv. pe* of pdsplid plars a c4lEl tole). Podd sd
kwls poiDt d out lhar etton (foM or notjvdion) dds nol lcad dedy lo Pslbm{ce
!r is m.diar.d by aliulid dd lroil! dd by ol. p@eplitu.
MN impondt in dE Pond-Llqld model k what hat9.N tltr th€ p€rf(Mce.
The Nanrs thal follow sd how th* @ Flciv.d wiu d.rmin. s! tuf&don. In olhr
Mnl\ Pons-Lawl6 nodcl sulgds dd this is . sisnificdl lm or d.nrs lion
tradirional driikine - lhd p.rfomm. lads lo ertf&rion-
hlnm F. nored thlr lhc Pond Md L.wlr nodel hs d€tuit lv nad€ a
sisnifi@l cmlribulid io the bdtr utddtnnding of srk norivltiot ud rcladonshap
b€twq pqfme dd elitletion, bul, lo d!te, il ha not had nuci impet on rh€
ctud p@rice of nums tsNc nu.8ddl, Y.l the qp*itfty nDdel pDvidd certain
Equlty Tbcory:
crdii lor equily lhory is uu.lly 8iv.n !o lhe sial FFholosist Adms J.S.
(1963).In sinple t€ms $e $eory dgu.! $!t. major inp inlojob!€rfomdceand
slisfetion is $e de8@ ofeqoity (of io.qlily) thal peple t€rceive it then rcrt
situ.tion. ln otn€r words, it is anothcr corritively bscd moiilalion thmry sd Adms
depicls how $is notivaion ecu6.
Incquity ccuu $th ! pdd p(tdB lh{ tl. dlio ot hi! q hd oulcoc lo
inDu! .nd ttE 6lio ol Eldel ofi6 @ dlcon6 lo inpul r uncqual.
aorh $. inpuF dd drc oupu5 of lh. Fs..nd $c o$- G ba.d lpor th.
pas ! p@plion3, Agc s, cdsltio, cid rt fu!, dSdi4ti@l Po6ili@3,
quliftcdi@ .d hw hld the PaM edb e adPl6 [email protected] inP'n tuilu6.
otroc @nrid DriMily ol w.rdr sh s Pty, !lns, p@don dd i ridic
fdo€ in dE job. tr M, d€ nrio is bs.d $on dlc Flu'3 F!.Pri6 of Md lh.
Fs i3 iviiS (iip!t3) dd E.ivi.s (olncm6) v6s dE t{io or whrr th. Elddl
o0!r t giving td eciin&
Adrro (t96r). hs sludicd l|i. imper d.r Feird $.r @.iFvnd ha or
.quny, His ftrdin8' 3ug86t 0ut $qt B pclq qu.hblc Fvmdl to otrFvndt
Wdtd on ri@Er. itudiivc 3Frdn stD tcl oqp.id will F<bc. lh.ir Fodwftny it
MN MnM, hl'vwd. b fi. .e ol p69lc *tD lel od.lDqid (dmc) o
owMl.d (inpuo in cldi6 ro orh.B in t[. wql Pt!c. ln lh. l.flcr ca.' ltc wld
b. horisdon lo croE.quny in ! sy rh|| D.y b. [email protected] fM r orStnirlt@d
nlxlpoitrt Fd .implq lh. m of d tpdire sroe in Oethnd, C.lifomi+ .lloetd
hir sndoyd io 5.t lhar M stge. Int6hn8ly, nm of lh. 4PlovG r@t o
itu6. in p.y, {d on. swic. tM snllly sd.d d loB po, be.@ hc did nol wdl
Hicd6 of tlory @ncditrg $. ctfcl! or ud6Fvndl lad ro job
djt{risledon. Ho*ffi d!. clTcL of @sD.yndt & 1 b6r linirc4 Jolu 0992). Job
sarisferioh reorch thrt hs stsi,ically t6lcd lbe lalidily of Adms equny theory has
Attribution Theory:
w.llrnoM *it] D.y.hologi3t H@B rsu.y 3irBs6 lhal sllributid tlsry dols
ndi.ly wi& the cosnitiv. tMds6 by ehich e individul inl.rPels beh.vio.6 bo.8
caus€d by (or atbibut d !o c€nlin p.ns or thc GlGvDt nvidm40
Heido helid€d $!t hoth imml l@6 (!@61 alitibul* s*h 6 abililv. .fon
s.d farisu.) dd cxt€mat frc (dviFnnqlal altibut6 luch a ru16 dd the wsthd)
mbin. addiliwly lo d.rmift bdavid. H. 3lBt d $ar n is th€ p€a.ive4 rct the
etual dctnDindn ltEr @ inpdldl lo bch.vioi P@pl. will t hive diff.mdv if thev
Feive inldal lnribll6 lhm lh.y will if th.y pfl.ivc cxth,l ftiblB
Srudid by Ldnm F (199?) iot d by Ro{l|d, Sh.?hsq dd Dorg a $geet lhal
stitl vc6B ch6ce dviMMts, difdtidly .lfel behavior Studv of Tffi R
Mitchell (1975), found thar inl4Mily 6noll.d ddot6 @ s..@ilv norc satisrt'd
wirh lheir jobs, I nft lil@ly ro be in nd.gdisl p6iri@, ed @ ruc elisfied wilh a
peliciparory me.8fld srylc ils dplot@d who FMive didal @nlbl (Lulhd F
199?).
Odqsludi$, And.Mn (1984) ud layn (l9?3), ha!. b.cn aosd thd intmallv
ontrolled mags m beder Peifomes, @ hoe considcale of subodioaies, lmd io
bm out, rnd follow a ooE str.lcgic slyl. of d*uli!. action
2.13 Sourc.r ofJob S.ttdrcdor:
Idanifying llc ao|rc ol lhir ovqrll job !.tbt-0@ it otu of thc no6t hqvily
@r.lEd |6 in o.gdiz.tiosl bcl8vid. OG th. pGl25 t€d.lonc. thcc haE b*.
wll d6 l()00 sndi6 lh|t hs. tr.d !o dimvd qn.l 3tcific spets of job jndi@ @
tl€ Nt iDDolt.nr !l)|rc of gcnd.l job 3disf*1i6. Th. vdmimB lEtrn d di.
cllB ofjob !ri!f*li@ I$ b€r drivh by itc rjd Pdpcliv6 (Ler. | 976).
2,
Ird.trLt ErgtGrl.g: A! €dy a lh. l92ot nnNrri.l .ngi.6 v4
iNdtigding lh. iDp*t of wring ddi0@ ed Ply 4 job s{bf&ti@.
v{i.bl6 lil. pid nL iMniv.* r€r p!u!.., ard ovitmdt turoF.ah
s lidl.!d mi$ all liSuld inio aly iidltrid 69dring tq4n @ job
liltuf*t@. FEdaict T.yld'! !.iattic M{Fnd a p|ldcr.d on lh.
NEodm lhlr m dc.ign, so* @ditid &d drF*.lioi Pla ould
.ll bc hnd.d togcna ro 6rs bgh plodElm !d hign 4p'ove nonl
guD.! El.rL. omndt DttrinB 193& ,!d | 9'l& mF dd n:m lldti@
w rivo lo $c ol. or *o gop .r'd 3uD6vi3id in d!'|<Ditritg jo'b
stirf-ti6. h |n. H.wrlF@ itlrdi6 of dploye 3disf&tio |r W*rd
Eleltic, M.rs (l9ll) foud !lr!n8 4id6@ tiat wtd $ftf-rio wilb
tlEir wl !nup. .nd sFvis iElu.bd rh.k job Ffdlrc. A 3ai6 of
srudi6 of laddhiD @ndElcd *ith thc m.d foccd duitg sodd Wd-U
(Hrlpin sd Wio.r, 1963) funhd Edtilm.d lh. inp*t of 3lpdisry
p'stic6 ed infonml sqt srew otr Sendtl job !.lbferi6.
3. work hr.lf (or tmrtt)r An inponet monograph published by Hdrb.r8 in
1959 3i!nal.d a nd r6d, which ws 10 Fl@u alt ntion on d!. *uk it*lf a
. dctmiNt of job !.rtf&tion. Tbis nw dphatu sulllst <l that allowin8
individu.k @ugh GpoGibiliry ed diercid fo th@ lo bc cndbg.d
Nld only poeidc Ed orbfrrio wi$ rh. job. Mah of thc wt o! job
Edsign in rh. 196& &d | 9t& lddB.d il!.lf io speify wnich .tEibut6 of
dE job n!.lf aw mr cdrical in d.rhidns job $lbr&rion.
SiN $e H@!.a, Mr|lff. od sydarM MoNS'!9h, lhc Mdivaliln lowo* mplllided in 1959, in.@he .llcntid ha b6 plid lo l|lc 6l. thc wd( ikelf plttR in
d.t minins job erir4rim.
Atilry Udlz.rlor Mriict (1959) pid€i!8 $o d mliv.r|m sugg.sls thar p@pl.
dqive da@ fM @piog 3@dfully *il|i dFi. dvibnMt Tltc olAididul
tgeh on thc e ol 3lills ud obililid slb3||.d!16 wlric'3 vor*. Utins $lo.d stills
.nd lbihi6 polid6 wd(6 with . s* of..lf !rid., . !.@ ol omp.tu &d a
s@ or *lf @li&ftq tor iNoe.s" vt6m (t962) roud . vcry slrons ElatioB|np
bn*6 rlEopDortuily lorself.xpr*id it th.job a job 3rlbf*tion for 5m eoitd
in Cerdio oil clinod-
Scrrtty: A job lial povid6 suily (.,9, iumdd, sidnt Faior .i..) ha !
sigiti{r .lfer otr |n. job erisfedd of dploF. Hdbde ci. .1. (195, found
suity k lo b. mlcd liEl in imtorls. dd ! 3ilong lten fof liirjig a job, but
infrquatly s a 3olG ot di$.tkhcrion, 'nh findii8 b at wis. with H@bo! ct tl,
( 1959) who indicalal that sudty s moiion d f'tq!4ily a . !@8. oadi$.lisfdlid,
Sup.nliio.: Two dindids ol leddhip style sM io be rusi highly comlalcd wilh
@dore srtisf*tion. Th. rni di.@io i3 .nplot*alei€dod or c6idediion.
Sl9cnisim $!t 6ta!lid6 a supportiv. F|x@I Elatiotuhip witb $hordinrr6 ed r.16
! p€lMd i s€d in thft @tribur6 to tlEir 4plot@'s sarisGction (Halpin 1957 dd
Th€ othd dine.sioo of sup€disory styl. that sms b dribule to mploy..
latisf&lioh is ihfludc. or ponicip4liob. ln dehio. daking ro instance, Soups $at
panicipot d in deision aboul chmSing th€tr work flow displayed r nuch ligher hvel of
H€rrss €L rl, (1957) found thli 3lpaision v6 mdtioned 6 a $ut. of
sltisf&tim mE lrqumdy thd job @ntq& @npary ard D asmdl, solins
cddilim or opporhinity for advd*mdl.
Vrnety: Anothd tr@d oa $iolific neagmmt Ms tlsk Aeialialio., bEating doM
the job i.b ns mosr bdic op@tioN dd mting 4h p.Mn BFnsible for (ed dp.n
in) $e fewest nunber ol bosic opdtiols polsihle. Indeed it no* .ppe6 $at
rpeializotioD ed ep€litivqe$ lead onsistddy !o job disatisrstion.
my skju vdiety affdrs jc,b sotisf&tion hs a lol lo do wnh dc moui of
stimd o lhe wo.td l*iv6. Mod.nrc uoDi of stinulsdon dv6 wod..6 th.
E and salisfeti@. Hiclly reerifiv. opeElios h.yc no @!.lly. pmvid. v.ry linL
stimllatao& drd ldd ro psy.hological tuise, r@ highly stinulding jort ce clue
psttholosic.l ov€rload , physical slr.s, and aly job bumout . ft sefls thd r
ftodfrte sized clBtd or .elakd raks is op$nal in gensalinc job srlisletion, Wo*6
felins ord@nllishmdi @ ale crlhm.d if th.y work on a vnold'pie of wo* or ir
th.ir pe$nar o.tibulid ro rh. whole b cl@ sd invisibL. CompsMtio Wag6 do
play a siifi@l mle in .Llmining jot sartufalion. In the sldy of alGt 2000
nMsffi, t wls od Pon€r (1963) lound rhst rh. lmount of wag6 @eived ws very
positively Elaled !o solisfetid, €vs wnh lmaSsial l€vel held cd$at
Sftith a.d Ke.darl (1 9), lepon a sinilffly strcog reladonship betw€d the mqn
amual eminss of *o*e6 in t*trry-one pld.rs r.d th€n neds job eiislirlion.Thc
difiiculty in eslablishing its Eldlion io job stisf&lion n thdt it is conlomded silh olhcr
feloE sEh 6 ag€, acupational level, ed eduqdo.,
Pay.nd elai6 @ mSniz.d io bc r signilicd! bul complq, ndtidin4i@l
fdor in job salifelio.- Money nor @ly h.lps pople .tlain dleir b^ic n .ds bur is
irotrunsn l in pbviding utFr l4cl ne.G etiefstion. Enplo'6 o0o Fceit€ p.y a
a Efl6ti6 of how nmgem.nl co.tribut6 b $. orsdizarioo (Lnlhm 199?).
Lary R ald Barb@, (1990) rpon.d thct Norlb CNlina vealional agriculllE
T@hs vd€ moE disatkied with lhe linecidl suppon th€y rdved lhon $en
worting condirioB md ptuIl*si@al @ceptece.
Ild.p€nddcc: The job thal povidq r gmt r de8r.e of fre€doD dd conlrol ituto.ony)
if, work nelnod &d mrt plse olso .nhdc6 sttisfEtion wi|h ihe vork ivmon, 1964i
Hushey lod Murphy 1982).
adnoeod!: Th@ ir suh6rddal .vidd. rhr tmodonar ofportbiie do .fd job
satisfetio- The .Gt well ktum srudy o. potutids rc done by Sinna { 1959). SiDtt
found a nesative Elationship beiwn m6u6 of potutionar ftub,rion (obbi.ed) by
sDbrr&rih8 popl€'s Blimals of how soon thcy would li*e a promotion fon lben
Brimales ol wh€. they expeclod lo t*i!. md nedures of attitudcs lowtrds comptuy.
In a srudy of cdadid oil Rcffnery. P6rcho (1961) fouDd lhal people who felt
ftat they dseaed o have ben rmmoi.d w@ abmt moe fequendy tl6 those sho
w not di$adsned wirh th€ir ponodonal opponuitis.
Diserisf@rion inc6d who potution is not avail.ble.t rc8Dld b6is. wls
D@gem61 do6 .or ce io pMoG il| epable ed cmcicnt wor*.rs, $@ is i.c@!€d
Reo$itiotr: R@aDilion aor @'s l!* pdfo|rlm. @mplishnal n$ b€n foud to
be ! sisnifi@r @.inbutor lo mploF job elist*tio, Leke { t 9I) loud @strition
ro be mc of tl inglc no6t ftqudnly smlid.d 4qn ffit8 sarif&tiott
Cowort 6: The srt gNp do6 3cN. b@ of $ltf4lion to individual oploy6.
It d6 $ priMily by Fovidi.g 8ro!p ndb.B witl opportsine lor inlmlion wiih
@n odcr. LurhMs F (1998) foud th.r 'l$hr.d vo*m dislited lha. job6 ed sial
isolation s a principl. llen". Zalail d. al ( 1958) foud lhal oDly iorty thre petol
of the i$la|ed i. e* Soup! wG highly salisfi€d wilh lheir job s cmp.Ed lo
s*dly-live p€Edt g€ of lbe 61 of lh. mplorc. Scvdrl other studis nave fouded
fiat whe. ihc@ w.s liltl. opponuity for @rtm b nave convebations sth @h o$d,
lhey ws€ moE disslisfied.
workils Conditiole: Thft *ns to b. a coBi3tdtly positiv. oftlalion b€twffi
working @ndnions md job s.risfrction, l€otud such 6 loFmiw, nmidity,
vslilalioh. [ghihg ahd .ohq bow of work, cl€dlin6s oflh€ qotk place, and adqute
lools sd equipftdi. all luetjob sadrfkrio.,
fiovevd, while worting condilions ae sources ofjob satisfadioh, tney rc
rclatively ninor sour6 (Hugh J, ADold, 1983), Bolh Hezberg ( 1966) md Wrrt€ 0955)
fomd tn t onplaints abolr pht{ical erting conditiotu e sometin$ sybboh or
Mif6tarions of depe ftutntids G.g. t6oml prcbls or dislrut ol nnasfld)
ond sr dislor€e wh6 th6e probl.ms e @lv.d. Cd.rallt hlss wo*in8
€odnioB @ eiod sr!.nely good or bd. rh.y G rilcn rd 8Er.d by ffit
flployG. o|iy whd €mplotc rhc@lvd .hmg€ jot6 or *,hcn rcddns @nditim
change d'@ric.ny ove rin. (c.& . nor. inlo rew f4iliti6) do rcrking ddirioa
2.14 M€rsuretr|€na of Job Srtl.ficdonl
w.ys to n@ue job saisf*ion hdv. h*n otldpled since Hoppek s
monosaph M pwnted in l9i5 (lv.nc.vicn 198?), Since rhen. thousdrdr or sludi*
bav. b€m conduted lo try !o d.tmibe th€ souMs of m*e6' satisf&rioo &d
disstbf.ctioh wilh $enjob (Lske E, A, I96t, Sp*tor 1985), L€ke (1969) notes lhat
d.srile the number ol studis ompl.r.d, rdvees in undmt{dins lhe phqomfld of
job satisf@tior hsve nol t8pl pe wiih $. B.dch. ln eviwirs th€ lit€BluE it b€on6
appmt dul ndy di|I@ ncthodr ofcouedns drta dddaltzing i1@ued. BaaN
of dE nmcos nerhods us.d to i.v6iig.G job elisf4lion, difimt E$lls e obLined
(L&k., Snilh, Kfldall, Hulin & Miller, 1964). Thc dala couslio. tehniqu€s most ortd
used in siudi€s ofjo! sotisfrclion include qldlionnai6, intetiwi mt otds studis,
sdrdc. conplelion tsts dd cntic.l ituidctrt i.quiris,
The ndt omo.ly ued knniqu. to meM job satisl4tion is dle
qGrimNit (FMe! and Distefmo, 1969).
Spclor ( l9?) sL16 thar uins cxilting q!6tio.|lm 's
o 6v wv lo ass.,ob
dbfelioh, Sina th€y have beo !5cd in pEvious studi*, rcliabilnv, validilv ed noms
go.Elly hove ben stabisned (Spstor, 1997), Olher advdtages ofusiDs questiomriB
include i*rded likehood of insutd confide.ualily, 4se of ddmihht ring
cqomically, and l@kN in €Pon* if B.d donynouly Baae i is l$s lit lv lo
dai.t€ fon rh. inslructions and {dminhrati@ merbods, Pedhff d S.hncnin
ot6de thr qlBriomiB e ls su*cpibl. lo bi6
AeodinS b Slanbn et al (2002) job eiisfalion ha bs ndured in $vml
{d}5, n.8rng lon singleit€n m€$u6 (Scq)allo and C,mb€ll 1981) 1o !en@l
mulriple.it m mesuB (Cjbson .td P.ul 1989) lo nultif&ele4 nuhi-ilcm m.4urcs
(W.iss Dawk 0d Loaquisl 1967).
lob se'rist4lion qucdomiB cln b. divid€d inro two lt?6. One tt?. hduG
ovdtl job erisf&tion and ifttude ddics tuh a U. Hoppck ,ob Sariea&lion S.alc o.
$e Cauop Poll qu6lior! siilc thc olhd tyF n6@ rh€ wiou feds of th. job dd
inchd.s m6uc suh 6 lhe job DeriPriv. lndq (JDI) ed $e Mi..Nta Sa$sfelio.
Qu4lionnair (MSQ). cmpb.U (1970) norcs ibat although bolh lt?6 ofjob sitklactioD
nesuc @ useful depddine upon lhe inlbm.lion suel . global ndus bd sun of
fet n6u6 @ rcl cquivaldl n€.!iG, Cmpb.ll qdinqt dle Glatidship b.rwd
fie sm of l&et on tne MsQ and a singlcir.m global salisf&lion s!1. ed foud onty a
0.12 corelation betwen th€ lwo nqsurer, The litcdtue dis6s6 sone dir.dvdrage of
usins pBisiing job etisfedd scal6, wsous dd kwl$ (197, st6L rhal inponml
c@ttucl tDd volidily qu61iotu d Eis.d with job slbf&tion naw b€.ue n is nol
cld if th t m etilfmrio is bcilg m6ur.d in rhe loe M.
Inl€Ri.ws gqerally e sed i. conbimdd wiin odd n.rhods ro sads
inlbmation abou worts's job s.tisledon (Fo!met, Distefdo, & Prte, 1969). Sprcior
(1997) srat6 th.t more qr6iv€ irfomation.& be obtained in d intfli* since
cpondols e rE b elabode stoul lhe isu6 undq di$Nion. Als, a ls f(mal
atnosphft .!w8866?oMNtpiltlu.dbydEinrdisd(spelor, 1997).
ln onl olhr stlrdid" BF.ddE e aked !o rad tn. chmlcrislica of lhe job
rhey coBidd to be the nosl inDono.t dc|miml lo overall job slisletion. Foum.i el
al. (1969) pointout tnar Liken (l l) considcred tne useofrbh melhod quesriomble since
it inpod&t cs ooly be ndured by iis corehtioD lo rot l job stisf&lion.
Sdtqcc @npl.tid t.hniqu6 N Fojctire in nar@ &d prvide m
opporonily for lhc cpddcnt to dal inf@ri6n lhar oindis m.y not hav. ben
dislosed (Foumel, Disleleo, & Pryd, 1969), ln this nethod individuals @ st d ro
complelc a ,ehtence by using a phw rcllrive b tn€irjobs.
2.15 D.mo8r.phlc Infonnrtion:
Job etBlocnm 6 b€ af&cr.d by !sc, *x, ruilal shnis, dgisMtion, job tdft,rr.l@ic qu.lificalion, pofeional qudifiolio4 Fainins cNE€, l*hing dFiqe €rc.
lmm (1990) srudi.d tn. job slisleion ol $hml 1eetu6, This B@h sbotr€d
$ar lctoB oflee, s, leel or€ducarion $d monlhly i4om. do mt led lo strlhtically
sie ficdt diifdce in ov.€U job satisfacion of scnmlleehd,
Ag.: A ditfemce in job slisfetion o $e bais of a8e is a widcly [email protected] ilsue ll is
Mtial lo Elize $al p.ltn of salist*li@, s. nDcdon oflse k lik ly to dilfr fmn
occup.tion to Mupalion md pNibly b€t*d $e sdices (Cm€bdge i1976) Le tnd
Wilbu (1981) iNestigalcd |he rlaloiship of rge !o job eiisfelim. Th€y t€potred that
ldel of sadsfEtion is highd dong y@ng rcrk6, bea@ Uey m fEh, d.rsdic,
h.ving high expsLliom, volres for thc lurue, rhis is Ea€tw. lo lheir begiming yea of
job, blr s $e job ,sB irctse od lheir hish expelalions do not sd lo be fulfilled,
they fcldisrrisfslid. Lev.l of cdulid, nr.l vtlG, culluFl bdlground dd lilb
exp.ri.nc6 re dil|ednt dr dilf€st age ldch,
Sdld d 11. (2003) in rn ir srudy found a signiicei Flalionship betw.eh ldue
ard fe.rs of etisf*rio, but the ellet ofld@ on $tislolim is sisnili@lly nodilied
by .9., !n .dmalioml eningr, cults indic € tnlt oldet Lfhs w@ noc slitfied wilh
rtetjob Gloppock, l9l5;se4iovmi, lt6?i Ddis s, Denalo,2001). Howcvd rh@ tr€
stlrni6, ehich r€poned no Elolidship b.twm oae dd le@hc6'job satisf*tion 0rrpt
s.!t cfldd is uolhe ihtortot vdiable lhat nay effsi job salisfrction. Hulin fld
Snid (1964), studied Dd !d mnq! wno re equd in.d4aIio& pay dd ldue, $ey
wF conpared a.d q dilT@6 in glisf*ion, *@ Evel.d.
Newby 1199) indic.t.d $ar fm.l6 {@ norc sarisi€d tha nal6- L€., M@ue.,
od Mill€r (1981), found *x dif.lwd in job satsfe on, Mno we rond mm
etislied wilh comp@ation lnm md.
srlrdi6 in shol slting3 rls shwed m mnsisr pldd of alariotuhip, Mdt
sludis fttoned fnale l@hc6 !o be noE sarisfied rhan nrr€ €acheu (hnic, I9?t):
(Bimjnghm, 1934) r'lile llre strdi€ show.d th8t m.le l@h€u wft moF *risfred
$d fdare wi$ pof*ioml lutmny (GaUoMt l98t), wnn pay (Medv€d, 1982), still
otre srDdi$ Eponed ,o Flarionship berw€n sd Md t &hd job stisfslion (Hoppdt
r93t_
M..lrnl Sr.tur: studics @iNei by Hdberg er !1. (957) ihdicared ohhdictory
Gults, ene $udi6 indiclr.d lh,r @a mdn.d m*d w salisfied Nnn $eir jobs
lhon sinele worke6, wbile oth.r studi* rhowed singl. e*6 t6 b. noF satisfied thm
neicd 016, wnib sliu oth6 indicakd m Flalionship beiw6 mployeN nrrilal
ndus and th.irjob 3arisfadion,
Che.C.L (1985) Fponei thll hdied tqchs p@ slightly dore salislied lhm
ringle r4he6, Hop0ck ( I9ll), dber<l rhd $e .t@tio vdialtlc colld be @naound.d
wilh ace wiable a l*s .duc6led old wo*6 wft moe sdsned $s noE.d$ation
yomgs Mrts, One qplmtion of ihis rlati@lrip is thal nN eduqlion p'!dm
hishs dpet.tioN abour rhc job mmg @plotrs (Gdnbdg 1979),
sinila tindinss wcrc Fponet by MN., (197?)r o$er d.la i.dicaied $at coltese
ducaled Du.86 ree 16 satisded {nh pay rhd M{olles. educ{id nriusm.
These Eults ar. sme what al v&iecc wirh tbe sludiB Biewed by Hdb.ry er dt.
(1957), who loud sone 3n|di6 lo show Ult noc .d@ted .rnploy6 w@ noE
slritn.d wi$ th.irjobs, Cltu .nd Wwr (1982) shorcd ! positiv. ElslionshiP bdn6
cdw.tid and m* 3orisf-lio,
StU oihd stldi6 foud no daddhip b.t*@.dwarion and wo* latkf&tjo
Cdtlon .d Arey. ( l9?5I Kin& Murry, &d ArtilM ( | 982).
Aninash (1982), lowd . neealivc Elati@nip betwd qj!$tion dd l@hs job
sarirf*rid. A nhbd of srudie &F.t d m dltion.hip bd*6 docdioo !|d tah6job $rbfdion (Sudif€, l98l i Cooden, | 984i ard Taylor. 1986),
Ddis S. Da$ro (2mD rbwd riar ddo8rpnic Eiabl6 @ oild inrfrkrcd
ed not e6y to holate to d.t mine thet ovsotl inp&t on job !ari!f&lis. In hcr !tudy,
rs dcmoeEptic wirblc v@ toud !o h. sii6{t 9|@ of vsi.c i! d@n job
sati!f&li@, .d$ltional degF st tu sd cotueloG intdr to stay i. th.n cln61
CHAPTER
3.1
RESEARCH METHODOLOGY
Brrli of ahe study
This study w6 desish.d lo deremine rh. elari@ship, berw*n orydianional
dinot€ aJd job sltisf&ion dd dilf@me oqs d€mosEpli€ vdiabld s.d job
salisraclio., This sludy rc co-Ebhooal in naluE and usd sNey fomt lo galhd
infomatjon Swey an be us€<l ro qdm lhe Ehriorehip Mw6 tm or moE vdiablF
Blis and Cgll ( l98l). ln fiis cbapter lhe r€sodch prdedm for this study is pr*nted.
3.2 POPULATION
Dlc io tn€ DNolodon !h 2ml, lhe popularioo lor this siudy w cohpns.d of
Covmneor S€ondory schml reeheB in dislricr Sesodha only. Th@ w.c 192
Sao0ddy S.hels dd 785 Seondary s.h@l Tehs
3.3 SAMPLING
In this sludy . sdpl€ of alt sndary $h@l l6h6 m slet d ir lhe
Cov€lmdt S-ondary schmls of dislrict Sarsodha. All th€ urbd. ual, nale tud tdare
s*ondary $h@l t€chd (SsT) ww steled. List ot smpl. of s(ondory sch@ts and
l@n€6 w rrkd rDn Distsicl Ed*ario Omcr (Smnd.ry) Srgodhr Nbo indic.ld
$ot $€y @ cucotly sefri.g io Covmmdr saondary Sahoots. Th.E *@ 785 SST
Seoidary S.h@l Tdchd in rhis disrrici dd alt v4 Ftdred aor lhis slldy.
r.bh 3.1| Dlrtrib{d@ ol Sdool S.nDl.
OBHS l19 I19 twl@HS 7l
t92 t92
CBHS: Covom Boyr High S.h@lCCHS: Covmn@t Cirh High Sch@l
T.hl.3.2: lXrtrlbutlon oaTa.n E OriilDl S.opl.
GBHS GGES
t58 2t6 514
l6l 48 2ll228 l6tt
291
5tl 2A 785
T.hle 33: I}|trribudon ol Orklnrl & Full R6pond.d Srnpl.
574 419 16%.21I 162
169 236 71%.ll5
?85 601
T.bl. 3.4. Dtrtriburlon ol GBHS l6ch.n SrnDlc
T.bleJs: Dl rlbudor ofCGHS Tdch.r S.mDl
3.4 l truDcrt dotr
rnsrunots us.d to coller daia lor lhis snrdy ww ddnogEphic infomalion torn!
nodi,ied v6ion of O. Mimsola SaGforior Qu6li@aic (MSe), (weiss, & Lotquisr
t58 212 27U)58 76./,228 t12 t12/228 15%224 i2 tDn2n
SST Rual 293 222 222/29t5il 394 J9t52l 16/.
2t6 t1l r7v2l6 19448 36 t6/48l4tl.2l 9.] 9l^2j 15%2U 207 mlnM
(19??)) dd Org&izaional Climale D.rcnption Qu.sliomaiE OCDQ-RE (Hoy md
DenoSrrphic lDformaalon Forn
The Fi&ipdl us cmri&liv. cilicis-
Th€ principol conplin€nrs t€rcheB.
Thc pdtuipd list4 lo ed m.pr. lehd sussdtim.
DmoeEpniclinlmation Fom ddcloped by 6€6nd 6 usql,
Orgrrl,rtioDl Cllmrte Deicdpdon Qucatlomrlre -RE (OCDQ-RE)
Orgmizationll Clinal€ ws n6uEd by thc orssianionol €limle d€scnpdoh
qGri(MicRE, dq.loD.d by troy and Clovd (1986). This in,hn6r co aind 42
ilds. n4suri.s six dine.sioN of seondary school orgoizatioMl climat€: supportive
FiNiFl bd'avior. didtivc pdmipal bcl[vior, coll€8ial l@hd bchavior, intimle
tcehd behavior, Bdcliv. priftipal benavior, sd dismgoSed le&her b€havior,
R6pondcnb $s*ntd irs in rhis iDslruMt uornine b folr.poi.r $.tc wil[ Espcse
choi6 EnSing loh rely @cuu to very fieqnqtly o(u. The Espons6 m givcn in a
*oc of |,2,3,4 for @ly 6c!r, $n rin. NU, ollqr @uri od v6y t'lqmtty ecrBp*tively, A nign lcor ths indicotd falourablc rcspoBe dd low src urfavolEble
S.Dpl. h.fu for 6rh .trb.c.t. of td. OCDGRE
l. Suppordv. Pnrcip.l B.h.vior,
2. Diddve Ptn.lp.l B.n.rbr,
. The pdlciprl nmiloB dert{linS l@h6 do.
. The pritripal ml6 Mth o ioo Ii!|.
. Tt. Fircipd cnerr 160 plu.
3. ColLShl T..ch.r D.h.vlo.
. T*h6 h.lp &d sFpod eh otner.
. Tc&hd Bp4t lhe pofe$ioral c@Ft ne of th.b @!lagr|d,
. Tahd e@nplish $cn w* wifi vnr\ visd, tud pl6w.
4. lrdD.c lacb.r B.Lvlol
. T@hs siali* wilh mn orho.
. T*h6' dosr trio& @ 0lh6 f&dty mnt6 .t $n *h@1.
. T@hs hdv€ ptrlig for @h oths.
s. Rcah.tiv.ltldp.rB.h.tio.
. T@[6 e budd.d with hosy worl(
. Routi.e duti6 int rfcM$ jobofl@hin8.
. T@h6 t&e loo @y mitc. rqui@Ele
6. Dl!69.g€d T..ch.r A.hrvtor.
. F&uhy aerinss N ust*,
. Th@ is a nimrity g@p of r.$h6 rhal.lways oppog rh. tujsiry.
. T@nd Bdble whq they latt at fsutry marilgs,
Asording lo Hoy and Clovq 1986, *h of th.!e dimdsiotr wd n6urcd by lbe
subr6t of rh. ocDqRE. Tte Elilbiliry $oG for rh* dindidr rcrc Elatvely hirl;
supportive (0.94), dn&tive {0.88), olleshl (0.87), iotinare (0.81), erridile (0.31), and
dim8ag€d (0.78).Th. numbs ol ir@r Gl.Ld 10 ch ol lhs dimdsioN imluded in lhe
q!6tio@ie (ocDQ.RE) w6 supponive (9), di4ctile (e), @llesiol (8), ihtin.t i7),
ctrictive (5), dd disgagcd (4), in d. orSet lionol climt dsiption qGtionn.iE
- RE-
Trbl€ 1.6: 12 ltcm. ol rh. oCDqR!
Mimsot! S..lsf.ction Qucltionnalre (MSQ)
Minsh salisfa.rion Qu6li()miG (MSQ) (weisr 196?) F ore oaln. ncl @ddisp4ior. 197) od widely Fs@hd instrumdt ovailable (Scarpello dd Chph.ll,
I93l)- x B dsivd lmn fie Mimor! Studid in edi@t Ehabitit lion ir t96i od
wa Fvisd in 197?. The MSQ coBists of 20 $atcs dd too it.m. Th.20 scab nhs
L Ability utlll,rlio!: Th€ ch@. !o hate ce ot obilitid.
Si
Suppotive pnncipal b.ilvior t,,2,1,4,5,6,?,t0,t9
Didive princip.l b.h.vio 8,9,t t,12,|],t4,t5,21,t2
Collegi.l r.&hcr behavior 28,29,10,1 r,iJ,lr,t?,42
22,21,24,25,26.21 ,J4
R6tidive pnncipal bdi.vior t 6, t ?, t &10,19
Disflgaged leacn€r b€havior 16,18,40,.,1
2. Achid.ncnt Tn€ felings of occonplishral one d.riv6 ron the job.
3. A.dvily: B.ing rble 1o rby b$y @ rh. job.
4. Advlnc.n.nt The chsces for odvocenfl on the job,
5. aurnority: The cnme ro l€n orts w$ar to do.
6. Sy.i.n Dollcle & pr.ctis: The My sys&o policies @ pu inlo pDcticc.
?. Compdudod: Felinss abour ply i. conFat b the mount of rcrt
3. Cework.n: How or. g€ts along wilh cdwork€6.
9. CEtivlty: The chdce to Fy one's oM mahods.
10. Indepe cn..: Tne opporruity to Nort rlon€.
I l. Mohl v.lu€: The opportbiry b do di.8s thal do nor m out . ro onc!
ll. RFoeddor; B.ing eooiz.d fM doing. 8oodjob.
14. R.lpondblllty: Tbe frcedoo to !e ode'3 judgmdt,
ls. Sm;!y: Th. wy . job pDvid6 ftr st .dy dploymor.
16. Soci.l Servlce: Being able !o do lbinss for othds.
17. Sclrl Sr.rur: Havi.8 rhe cr€cl of $e co|muiry-
13. Supenirlob - Ilum.n Rel.tlom: The rcldio hip beiwen enploy.cs ed
Iq. Sup.nlioD- IFbnlcal The Ehnicol qudi) ofrupeF6Fn.
20. Vrnety: Th. opponuDity ro do ditfedt rhinss.
21. workina Codldo.' Pbsic.l @rdiri6s in which oDe worrs.
Th. MsQ i€lds a rotal of 20 sal6 wid m ovdu etisadion $ale E&h s.l. hB a
torol of 5 quBrions with 4 polsible EspoNes tlut mg€ fton !.ry dissalislied b very
erisf!.d. vdc e Nistre<l ro 4h of lh.6!ore p6.ibiliti6 wirh rcry distisfidl
bavi68 d asigneJ ldrc ol I .nd vdy sadlned having $ Gsigned ralE of4. Sumins
rnc 6!oN wiSl'r for d. 5 ilm rnar Eplgt *h $ile ddic S.al6 s6. Tltc
MsQ k elf-adninisred dd rqui€ appoximdrely I 5 to 20 ninutB conpl.ting weiss,
196?). And€en qoned tur int€hal ccislmy Eliotnlily of lh. 20 *d6 on lnc
nodincd veBion ran8ed fDm 0.73 lo 0.9?. Mumy's (1995) study ds Elleled rhe
wodins of $h6l psFhologist to sh@l oUNloE- Tnc Croib&h alph! in his sludy
@gcd fbn 0.30 to 0,94 and coeificial alph! for lhe oleEll sr. ws 0.9r.
3.5 Pilot Study
Ior lhc puac ol vllidity e<l rcliabihy, qu.stioiiaie wft subjded to a pilot m on a
smll @de or20 Glondmts. nE spl6 w@ d..M 6donly toa covmdrHiSb Sch@l Khushab, Covmment Boys M.C. High Sh@l ad Covtud C s Higb
s.h@l Khushab.TtE cpoido|l of pilol srudy *d similr ed onlp.hble wifi rhc
popul.tion, The duta m $alyz.d lhreugh SPSS-X.
3.5.1 vrlidrdon of OCDeRE & MSQ.RE
InstNnens in thcir orisioal shop. w@ alBdy sla(hrdized havins hish validily but in
diil€Mt mt ri oi qviDMdl $ rhe r6@hq hiwlf luslcEd ih* ou6liomai6
rron English to Udu. Th. comin€e of eduotional exp€d! of lhe Uunivdity of
Segodha Dr s.ja<l Hwin Sh@i Chaimn Degartrnot of Udr, Rda Abdul ealm
latutr D.p.rtndt of Udu, and Muhmmad Atlhq Husain, Chaimo De?admor of
Enslisb vdificd valid.lion of Urnu vdion.
An 'ntrodslory
l€tter .r'docrd by Primb.ruednsls/Hadnistrs in rlE
S*ondary Schsls of dislricl Slrsodna wlr sdr to all ?85 panicipmts tour d.ys betoe
3.5.2 Relhbinty
(t. OCm-RE. Consnhcy of the inslM€nt w6 delemined thmugh conpur.tion of
slddardizdt Alpn! o.lticist, Slddardized Alpha w6 calculared lor rhe lolal
sle d vell 6 for @h $rle. Supponive (,34) d@dve (.74) Btricrive (.a8)
concsial (.??) inlimab (.69) dGds.sed (.66) tud ov@ll srmdsdiz€d Alph. wls
(-8e).
(ii) MSeRE, Overall slondtdized alpna (96), ws calculsred be.Be quesionnoiE
rc us.d a a sd ofjob stisfadon sl6.3.6 Coll€ciiom lnd Tlbul.tlon
Th. dala for rhis sludy wft olldt€d by m.il frcn stte r@h6 in alt (192)
s€ondrry Sch@h, using OCDQ-RE ro neNlE climale, MSq ro d6!r job
salislirrion or rtuh6 md d.nosEpnic inlomarion aboul s{odary $h@l teeh6.
P@o1@ bed in ln. swey followed . fiv. $ep t@6s- This includ6 lhe naili.g of
tFlens, inidrr 3urcy, poslcdd mind.m, fottow-up mind6, ed s@ond tollow-up
lhe idliEl tuilins. Thc puao$ of dis letter w6 io ds.ibe tnc signiffcece sd purpos.
of the 3tudn to flcousc p.nicipdls, and to d@ @rlidcnri.|ny of Gpons.
T!. i.irirl m.il wa st, irclu.lin! the lere. crprrini.S $€ w.y plrpnc md
queslimlirc. Sw.y aom md qu6lioniaie wft coded
A postc..d tninds *6 rftt lo all p€nicipels on€ we.t aftq the initial sury.y
nailing. Th. Edind.r dd ed pdicipors for their opdtim in conpl€ti.g the
qBliomdF and rSain req@t\.d no-Blondori who did Dor Etum lhe qudtiomiE lo
Thc week afier lhe innid @iling sohd n.iline of naknal was snt lo lhose
Four €k ans d. inili.l surycy h.iling dorhs ldLr strsine 0B iopollee
ofthe sue.y md encouilging padicipation vs sdt to non-espotulenrs.
3,7 StrtilticrlTreltment
The sbtisric.l pekose fd s@ial si€n 6 (SPSS-X) snwe ws us.d lo Mlys€ tn€
&la in lhis lndr Thc lollowing st drstiEl srlysis ws codst d:
L A t ble of lreqMdca Mth pdalasg bsed 06 dcmogFghic infomlrion !o
job elkfe on qustionnaie (MSQ) ws c.lcutaled,
2. M€d wd. calcularcd for @h oa fie 20 nodified Mio*ia satisLciion
Qu€tiom.iE (MsQ) $al6 .rd 4n orsir oernizdidd ClidL Dd.np{m
Qu6tiomaiF {ocDQ-RE) dinosi@s.
3. T-h.iqe of inrd+dElariM s u*d ro m.as rlF r€l.iidnl p @n8 20
*al$ otjob enst4iion,
4. TehriqE of irrdffilalion w u.d to E€.l@ Eltlichip mdg 6
di'6in3 of orsei2lriod clihot€.
5- P@r cmlalio. s Bld t6 n6@ lh. Ernion$ip b.t\@l
orSmi?dio.l clinaL $al6 .nd sm of job slisf*tid s.16,
6. '1' 16t wa appli.d b dcrdinc the sisnifiBt di|Ime in iob sadsfetion
bdm 0E sFuF ofI@nd drc to ddDogEpdic vei.bl6.
7. ANOVA ed LSD po.r HOC ws tun io dcr€min. mul ple conpdims
coDINcPRoCEDURE (OCIIqRE)
The 3ubjel cpondet to .Fh it@ in $€ oCDq.RE uinS ! IouFpoirr
lit6l qF s..1., R.+oIs 10 ir@ }@ ai6 d!. roudinss.o6:
| = Rlclymm
2 = Sod.tim@s
3 = ORdOccuR
4 - Vqy E€q6lly G6Thu the hignd scoc r@6nb pcirirc d fasudbtc EsDoi..
3t
CODING PRO{EDIJR.E MSQ
The sbj@k Btonded !o rhe ldchd job etkfstion quBliomie urinS a four-
Firr Ukdr ryF *.1.. Rdpors io 6vounble it68 ** gjvd following eB.
L v€ry Dhlalhden (VDS)
2. Disadslicd @s)
3. sotklicd (s)
4. Vay Srti.fi.d (vS)
Thus a low lcoF rpBdrs a lo* Ifl€l ofjob satiletion and ! bigh soc
rlpIMB . ni8b |d.l orjob {ti.f-tion.
Deno8raphic Inforn.tlon Fom (DII)
Th. folrwins wiobls l@ nsuted.
Sd: Thc ac lw gmup€, onc @le and s@id fdale I value w6 given to mol€ e'd
2 v.lE s gird lo fdrlcTolhln8 Slblet R6pdrdcnl3 w@ cat lorizsl inio rwo gbups | = Scienc. nd 2 =
Ta.hlnt ErD€rloc.: It sa tEsl€d s stegoric.l vrirblc! dd spondalg wd.
clNili.d irlo fiv.3!b sDup. 8iva. nmcic.l v.lE of 1,2J,4,5 fs G5 tqrs' 6-10
yff, I 1.15, y4, | 6-20 t€s, 2l or dhov. 6p*liv.ly.
Tt!. of S.n@l: ll s |r€|Cd a. c.t.taicd wi$lc Re3poiddls w divid€d ilro
two gioupi I =urbe.nd2 = Md.
CHAPTER 4
ANALYSIS AND INTERPRf,TATION OF DATA
Thc putpose of lhis study wa ro d.hine de rclarionship berwen
orgeizlioMl climte and job slisf&tion of Ssonda.y S.h@l Tqcn€B md io
d.tmi@ diflqsce ia my b.tw6 dsosslhic inlmadon. This ch.pter derls wilh
$e oalysis sd inl.rpEration of data coll*lion tlvouch all fi€ lhe iNrrunmls of&.
study ad d.s.rib6 thc re+oce ra16 in dc d:L olletion pn€du6, ddosaphic
dan of supeyed sanple inter cftelalion mong orgdiarional climate dinensiohs,
dons job slisf*don letoE, P.mn @Grnion of oediarioMl climle dd job
salisfelion, ed signilicmce dille@ce of demogapbic infomatio obolr job. DrLr w*scllzed lhbugh @mputd by sins SPSS-X pmglmn r An,ltsis of rh. dalr is
pMted h two s4lions, de*npile .taiistics dd infmdd sratistics.
A btal or 735 suryey qu6tit@ic w€e includ€d. ln ib irilid mititrg ot a lolol
of 635 iDdividurk rcspoded to the sud+ This Epmmt.d e ove.rlt 6po.e r.le ol
8l% od imluded 14 non-usabl. d incdnplele rdms. Tn. p.rqragc oaEth during
doch st p or rhe dala colt*tion tmc* i s prse.ted j n lhe fo lowing r.blel
T.bl.4. | : Sun.t Gpolr dr6
5t
145
Seond follow-up miune t2
al/.
D.oognpblc infod.ttotrPanicipdr' BpoNs ro itms on tn€ ddosrlphic inlolmlion fom w.rc uen
to dMib. the diil@e @rg dmogFlhic infomlion abour jo6 eri!f&ri@, In kue
4.2 lhe d\.nosraphic inlormtion, irqunci.s, dd p €nt gB @ p@n1,
Th@ w@ oale dd tmd. EFoddrs. Numbd of nate dpondmll w$ 394
(65.6%. Numbn of fmale rlpoidmt! ws 2m (14.4%). Majorily oa the Bpondotj
162 Bponddls }* t shi.g ei€nce .ubj&ts whicn k 27.0% our of 60l and
?3.0slo wc tachinS .rls subjers. Majdity ol rbe Bpodors wd t@ning .nr
8.8%Epordol5 had balachirsfisn 0-5,€ . M.joniyoatheEspond@ls
htd ben tlehing fM I l-15 yem (27. 6). 12.670 Blondals nad bs te*hin8 fmn
Thc 9@ rs @teg6ic3, ube od rudl lapoddl!, 286 (47.6%) b.l6g.d ro
srb€! $h@ls and 52,4% w@ ndl Epondals.
T.U. al DLtilbodo ofM.L .d Fd.l. Ta.h6
391
207
65.6
601
Th. abov. t ble indical6 lbour hde od fdale Eipondotl' Nmbd of m.te
cpond.n! 'a 349(65.6%). Nu6bd of fd.l. €pddars wa 20?04.a%). M.jonry
ofde Blonddts wa oal€.
TrN. 4J DLtdbutld of Td.ilrg SobleE
Tanir8 Subjat Fqufuy162
419
21
1t
601
TIF .bov. rabl. indic.r6 !bou1 t*hins sbj*ls o. $iacc and rft r@n6, t 62
rlipord.ni! u@ t*hin8 side subj*|l wniqh ir 2?% dt of 60l .nd7]% w*ldhing at3 nibjer', Midity oftbc E to.datg ws r*bing olrs sbjelt
TrU. a.4 Di.albotld of tyD. ol *loolt..ch.dTtFofs.h@l Fr.qro8y Y.
246
315 52.4601
The obove lable indi@16 rbout urb.r drd Nd st@l lacns,286 Gpotrddts
b.lms.d ro urbd sh6h which ir 47,6% olt of tot.l licn* ord 315 clond@ts
{52.4olo) w@ M.l $hol t &hd.
T.bL as ltllflbrdd ol ta.Urt d!.rlaeTa.[in8 qFi€@ Frq!*y
G5v
610yll-tJYlem'{
63
166
t43
r6l
8.8
t2.6
21.6
23.8
272
601
Th. lboE tlble iiiicdB th.r 8,8p/ |!+ondar' had b@ t*hing fo. nve y@Mljdity of Elpo.dols nd h-n t*hin8 iiqr ll to 15,t$ t2 6% Hpddats hdb@ Lachins lim 6 lo l0 yq6,
37
Trblc 4.6: Vqnr ot ora.nia onddln.r.rub,c.l.r('{-601,
I SupDoniv. Priocipal B€havior 2,12 DiEdve Principal Benaqot 2.6I - Collcgial Tkhtr Bh.vitr 2.8 o4 - Inlinale teachcr Behavor 2.3 so5 Rdtidirc Princ'p.l Bdlavior so6 - Diseac.d Tchd B.hlvior 2.2 so
0.5-1j=Rftly Oc.c| -6-2.5-Smetine O.cu6
2.6-1,s-Onen OccE3.6-4,5=Vsy Fr.qu6dy O(uETh€ nds ad orsoizrioDl clamre sub*d6 d pmvid.d in rlble 4.6. The
Bulll we€ 2.7 lo. supponiv€ Fincipal behavior, 2.6 for dieive principrl b.ha!io., 2,8
for collegial t &hd bebavior, 2.4 for inrimle r@h€r benavior, 2.3 fo. etricriv€
prircid h.n vitr dd 2,2 fq dihgagc rehe bdulioi The 6utrs suggd lhar
teatd dsnbe i6en schmls a being high on 3lpponivc pnncipal behrvior. dj@tive
pri.cipal behavior ed couegial l4hd bchavior, Princip6l b.n.vior is noE spponive
drl diedv. tho Blrictive Tch6 w* lupponiv. of @h odd md ojoy.d
wo.king with €eh o$a $o disqsrs€d behavior.
T.blc 4.7r Me ofjob rd3r..ilom licios N - 6{l)
s2 I t s
l 2.9 s
2_2 D
5 2_1 s
2,6 s1 2,2 D
2.9
2.1
l0 2.8
t2 t,0t3 2.7 s
2.9 sIJ 3,0 s
2_6 sl7 Supsvhion-Humtu Ellrion 2.9 sr8 2.9 sl9 2,8 s20 2.3 D
0.5-t.5-vD1,6-2.5-D2.6 -3.5 - S
3.6-4.5-VS
t9
rd..'l of jot .fficti! tdo.t r! For,ldd ir laL 4.7.It !! dt r* 29
tr .Dility $ndr- 3.1 h .Cd!va4 a9 tu .cteiry, 22 h .dtd6.d, 17 S.
.iiditt, 2-6 ft. rrn 6 poli.i., 22 &. dd9...d.q 29 6. co-il!*4 2.? &.qldvity, 18 fo! ind.p!nd.qo6, 2.9 br ndd vdu.., 3.0 ftf Eco8dlio!, 2,7 lor
E Ddulily, 29 6. $c|!itr, !O &. cid ltn ., 2.6 ftr .odd rd. 2, ft.t4.tte{!|r rdddt 29 tu rp.ii&Gt .&dc.l 2-6 t riay, dd 2J &rq/!rrio8 @{df- l{..! of de.!od.d1 o@pa!d.o, d {('.!rs cood6od,
|!o!v 16r .f!ficiid, oth.. nd .lov .dificdo.
T.blc ,1.8: | trr.raon lrrlon lEotrg or8.rlzdon.l clih.r€ rubnl.r N r 60 | )
2 3 5
2
l 0.52..
5 o25..
0.05 0.0? 0,06 0,12'.r Slino .r 0,05 lrd.
Ints{orchtion bdrwq orgdiational dim& sub$al* i3 p@ted in hble
4,8, Th* w . ld inrdofthrj@ |hn vd ldse, sp€ifcatly 3upponiv€ principal
h€lEvid cmlal.d with dieliv. primipcl beLvior {r = 0,57 P< 0.5) ord with @llegial
L.chr b.havior, (r = 0.45 P< 0,05). Coll€gial r€&hs b.hlvior h6 a coftlation wnn
iDl'nar€ l@h6 bcneior {r = 0,53 p< 0_05) Fry @ftt.tions N tow or not cofrlor€d
indicarilg thar dilT*ir dindsiG rip diflc6l sp<ls of orgdiadon l cli&r.,
th@rorc dll tn€ subscar$ e no1 @mpt.t ly indcpoxl€nr of @h orhd.
3
E
$ fc
I E
E
5II
*
E€ t
5e
fi
I c fI
gId.
B
cI
3 g
c
5E
':t ! .lE
tat s : q
Fq t t
:
it: g: t t
-:t !!t i .? at a
6t s
q! it flt?t it i
:l ! !
:t st :
tl1J,
ITiT:
b Lll ti'i
t
!l
a
! I l. It t
Iotr-coftldlion baweo job sihfeim f&1oa h pFsdted in r.ble 4,9.ftkinld{o.tdlrios tuse ir fion 0.10 io 0,?4, Sooc inl6oftladtu l,s tsy b4c innagnnudc, Abiliiy utilizlim wa hiCrrly @ftlai.d in &hidmdt 0.50. @liviry o.Jl
.rd wilh cFlivity 0.49, Audmity wa highly cdFlrted M$ s$r6n polici6 0.58, ddwittr vei.ly 0.45. sysr.m Dolicie v@ highly @Nlar€d wiih oetivity 0.52,
supdisioD - nuM rehid 0.53 d with eFpisin - rcbriqt O55, hd€lgldd.*6 @ftIllld wirl' vdict, 0-56. Swdi3id - hul@ Flalid ws highty @Elai.dwirh suFdbim r@hliol 0-74 *ticn indicar. thd rcr alt iob lslistuti@ felo6 &iidcpeddl of *h olbd. Itrc w@ fq [email protected], wnich w@ low. Mo.al vdu6{@ low c@I.!d with m*ing cordirioB 0.41, ald wilh coapdsrion 0.1t,
in.ticirngthraMdyjobr.l&[email protected] ofdhorhd.
b.tw6n org.nlzrdoul clin.r. mlo rd job
t utoJsk ifrene aotTable show! rhe coreladoc b€lws rwdly job srilf&rion feto6 ed six
dindiom oforSmianiond clioale (N=60 r ) of |he p63ibL l2O corct.rion c@mdd.
Mcdy furoa v@ slliislicslty sisritrcdn (?<0,05 d ls), Sugronive pdncipal
behavio. {s siSnificdlly co@laIed wirh aU feloE swh 6 supdijon-t€chnical 0,51,
suFdision-nud Flarion 0.50, 3ysrn polici6 0.42 aId with lbilny udlianion 0_3t,
DiEiiv. principd belaviG wa 3igni6c{rt, @mhrcd wirh suFdisiq - rehdc.t {r =
0.1?, P<0.5), supdisio-hu|@ elarion (r{.1j, p<0.05), srs1an policid (R = ol8,P<0.05), ldiely iFo,]l, p<0,,05) dd with c@iivily seFic€s (FO.l4, p<0.05),
rnd.t cdo! ffttoE lNd0l
o.29.. 0.09 4.020,22* 0.08 4.01
0.33r. 0.12.. 0.08 0_02 4.080,07 0o1
0,ll'i 0.20..0,00
0.09 0.08 0.05 0.098r 0.040_29.. 0,02 -0.t01
0.o1 0.ml0 4.03
0.08 4.0 |t2 0.01l3 0.25r. 0,25" 0.09 0.01 4.06
02t'. 0.t t. 0.01t5 0.05 -0.01l6 0.22'. 0,01l7 0.0a 4.07l8 0.09 -0.00l9 0'3t *20 0.t8.. 0.07 .!.t0r
slp.nision,r6hrical (F0.31. P<0.05), &tivny (r = 0.12, P<0.05), achievdmt (F0.30,
P<0.05). dbility ulilialion (F0.29, P<0,0t), nohl valu6 (--0,26, P<0,05). Collcgial
tacls b€havidr rc coNlar.d eirh all fato6 ofjob slisfa.lion. Inrinar€ l*h6b.haliof *d signifiMtly oGlrted wilh sr6l€m policis (r{.18, P<0.05), ccertss
(F0.16, P<0.05), lriety G = 0.1?, P<0.05) dd wifi adleem€nt (r = 0.t6, P<0.05).
Rcat ictis Fincipal b€havio. B corel.rcd vith only t*o aerc, advdcdal (Fo 14
P<0.05) ed syst m rDlici6 (F0.14, P<0.05} DisdSagcd t@her behsvior ws row
comloLd but n gotively wifi co-rcrtss G = -0.10 P<9,5). @osnnion (F4,lO,
P<0.05), supwision - |&hnical (F -0.t0. P<0.05), m*ine @ndiriom (F -lO, p<0.05)
od M$ sial sbtu (F 0.09, P<0.0t. Cor$.nsaljon w6 only qe job satist&rion
tlDlor which we uhr€laied wilh lbu orgahizarional ctin.te dinensions, di@tiv€, lO9,
collegial 0.08, inrioaie 0,05, Md disgagen 0.M, Ths culls rugest rhal in *hmls
dsiH bt r@n6 s beins hig\ supporrivc priFipat belsvior, dnefte pnmipol
bdavior m lov on 6dctiv. p.incipal bchavior, hish o coll.gi.l leehq beh,vior odlow o. diFnga8cd laher behavior. M6rtyjob saftfaclio. frlos w€F conelar.d with
dgoizalidal cliM. subs.l6. Th* 6utrs do no! providc suppdt for hypo$6rs,
indicating tnar or8mialionat ctimate and job satisa&rion e reB@.
Ed lrr. L D lrr[.r.r tff-rlp tdi.- rrli*-, D&!,t r ||db.Nr.'rd.fr.{r,liu.trt C.rrrL!- t r-t rd!.!'ta.rl-.!ar.r-r'd rdd.dr.
rl&- S-D. X r Cardrb Sl8o-C[.d)
Pd!,E n 5912 1232 @l
T*rdditrbdo 2?8.E9 36.5E @lqa8l .m
T.aLb:LlI r$L|tatr&.(.a!l)iUihty.iadf.di.ol Lvdoddr.itu,.e.dl hrlddr |td!!|h t r. i. D riari!.d ddoriD hdE Fidrdr.bebvio. &d !.c!.!! *rb tdftrLo i. d.c!.1 &d ir b.e.tud.d rhd rho! ! |r'cdrdrbldptdEFi'ri|t,t i.,lo.drdd'jord.&dc
Hd rtft tu tro jgdlltut ..l..lo$hlp b.tr@ slppordv. prilclp.tbeb.vior .nd ts.heB, lob stbf.cito!,
T.bl. {.12t Corr.hdo! b.t*cn Nppordv. lrlbclp.l b.n.vbr .nd re.h.B' jobs.tltf.crio!
M€on S,O N P. CoEl.ron Srs(2-Eiled)
SupEe!. 24.20 6,al 6010.502 ,000
Tc- ,obf.risletion 2?8.89 16,58 601
TabL No.4,l2 shos 6!r cqd.rid wlu. {.502) b hidy sisnific."r at ,O I levcl
oi sisnifi@e. So $e nul ntlorhsis rt.tirS thar lh@ is no siificMt .ehtio,snipbc*q sutt .riv. primit l b.hvid lrd rah6 job saltuf*ri@ i3 rqjer.d. ft i!coicluded rhat thce is a signincel Ftationship b€tlM sDppotrive tnncipal behavior
and tchd' job 3disfetion-
Xo3 Th.re ir m ri$lllcrnt rel.donrltp betlen dir.cdvc prlrclp.lb.h.do. rld rd.t.B'lob edrt ction.
r6bk 4.r3r Corr.htio! b.iser diddve p.tnclDd b.h.vior rnd tc.ch.B, Job-tif..d6.
Ms S.D. N P. CorGlarob Sig (2-Eil.d)
DiiBeh 832 5,51 601ol99 .000
T4. job s.risf4tid 278,89 36,58 601
T$le No,4, | 3 shows that @ndarim vdrc (.19) b hiehty ri8Difiot ar .Ol td€lol riin@ce. e dc null hJtblheil 3rldng ihar rhd js @ dii@l r€totioNlipb.rw diFtivc primipal beh.vid ed t eh6' job stisfadion is djcr€d ..d i1 a3
@lud.d $al ric is signinor Et.tioNhip h.ne! dnEds Fincip.t bd,.vk* ald
ll0a Ttm is m dgdiont nl lo.Llp b€ivq 6H.ttv. piildp.lbct.rior .n.l t€rchs' job $dlfr.tiotr.
Ttbl. 4.ra: Comlidon b.twe .6ddlv. p.ilctp.t b.t.ltor on.t rd.h.n' lobstlfrcdon.
M€on S,D, N P. Coftldon Sig (2-i.iled)
Rca,Bch ll.7l 7,t7 6010.098 .0t6
Ta. job nisfclion 278,89 36.58 60l
T.hl. No,4,l4 sho* $d c@tdi@ rrlE (.098) i! to* which i3 ah@r
&gligiblc e td. null hrlolheb 3ndrg t |.1 ln@ is m siiffsr Ftaridship betwdqirictive pdncip.l b€hlvio. atd r.&h6. job elisfelion is efled od n is jncludqt
lh.t lh@ k no signiflctul Elarionship bersso €tridiv€ ,rjeipit b.nlvid dd
Ho5 Th*n @ dgdflq rcl.dmrtlp bdwcr te.n.n'hct. ol.trdr6.hd' job rd.frriot.
Trbl€ 4.15: con l.do! b.tld tacl.n' b.tr{or .!d te.nd' job r.tt.f.crloo.
Med S.D. N P. Coml{ion srg(2.laled)
T@na, Beh 41 ,46 9,46 6010.216 .000
re jo6Itisf&d@ 278.89 t6.58 601
T.ble No.4.l5 sho* t[.r conebrid vat@ (.2?6) it hign|y 3isnific&t !r .05 level
of eigdfi@ce. $ lhe lull h4olh6is 3irting *ot thd h m significet relatimhip
b.lwq b.nayior .rd r@nd' job satisf&tion is qet.d and n i3 comlud.d dll $.8 is
3ignificdl Elali@d'ip h.tv@ lac[d' bdFvior &|d tah6, job saltflcdd.
sS rl.|l-l8.[.r...d.ddbh.EoLatdc..rrrarb..d r..i..'la .d6.d6
T.L/U6r Card.d- t ri-.aia t.d- t-ttr ot a.dd'd
In d s.D N P. Crrddio $s (aded)
oolLti.l l*.D.\ 2221 5I)l 6010.394 .000T*jo6ldffd 2t!19 36JB 6Ot
TSL Nda,l6 tus rta catdrb vdE (J9a) i! tirhlr i8irnc.d d .Ol
Lvd of drdd.|!.c oeol|l [email protected]'rds tt*ttci. D.rsF*gtf dddbb.te,rlo @lLsi.l r..4hd b.naid and t!!c!6|'job .dlecdd i!,s4r.d ed ir i!
.Fr"Ld t |b! is {|!if.at rdj.orip barE @[.tht l!r& t 6.!,ni !d
IloT ftc k !o rislltL. r.l.tio!.hlp b.t*M irdEr€ rqchc b.trriord t6cb.rr, ,ob utlrtedor
T.bl. 4lt: Codl.dor b.lsd ltrdo.t tdch.r b.t vlor $d .a.n.6, lob
Mcu S,D. N P. Coftldion Srg(2-t&ted)
lnrihor€T.e- B.h, 16.75 4.31 60r0.t38 .000
Ta, Job !.risfarion 2?8.39 16.58 60l
Trbl. No.4.l7 slom rh.r cml{io v.tE (.t88) n signifiqt d .0t tftt ofsignincac, e rh. Dull hyporhBis si.ring 6!r &@ b no diicet rEldionshiD
be1wd intimale teehq b.havior ud tachm' job $thfcrion il Gjeted sd n is
@lud.d th!1 th@ is sigrilidt d.doMdip bc'6 j,tinat l@tE b€hrvid anl
rL Th.re h.o 3lg!tll.. r.l.lloDnlp h€ty.d.ltNot g.dt rch.rb.!.!iol ..d rdct.F ,ob rd.f*tia.
l.bL4J8t CoE.Ldo. b.twc! dtr.trg{d tqcnd bd.ltor. tactqtlob!tl.f..dd.
Md S,D. N P. CrNlarm Sig (2-rsit.d)
Dhqs.gd T*. B.h 8,50 3.36 60l-0.052 :m
[email protected] 3.risf.ti6 278.89 36.58 601
Tlbl. No,4,l8 slb* tn!| @fttarion vd@ (-.052) h mt signifidl ar .05 tq.t of!iSnifc&r., $ lnc rul| nypolheis {lrirs thlt rd@ i! m jgtrif61 retalioNbip
b.lw@ dimga8.d tach.r behavid ed h!.hd' job s.rhfmrion is d.pled md ir ig
cml'rdcd thlr $@ b @ 3isdf6t rdlrichip bd*@ di!.!U!sed lchs bchlviorod l@hd' iob ldisf@tion.
ll, Ih* i3 no tls tlonr . l'.mc b.rsetr o.t. .nd t n.t€ tdch6'job r.drL.do4
Tibl.4.l9| I)lr.Mce bltvcn nde .rt forl. idch.n' iob ori|f.crton.
N Med r df sig,
394 276,18
201 231,482.255 429,@2 .025
Tlble No,4,t9 iD<li.r6 d{r.t a.tE (2.255) tu sigtrif@r al O_OJ t@l ofsiFificdc., $ thc null ht!o$.si! sroti.S rhar thce is m signiticer difem@ berw*ndl. dd tdd. tab6' job {risfatid * cjcFd &d ir i! @nclud.d ihn lh@ js
ditfe@e bet*q nale ed fdoL lcehd' job saljsf&iion, Ferul. leachss nsv.highd 6tu sc@ (283,1a) thd tn. m.re cachd (2?638) on job eri{&lio
&o lte I .o ||s.t!..n dne.. h..rr- ub! !.l.rrd..r..1 b.r-' ,- -dr6d6
T.tL 4r0: Dlftq.. 16r.- d.r !d d{ ..rool i..A.r, !.b rdr&.de
\'!cofsd@l N M.! i df !r9
286 2nl9
3lt N.l70393 581'r?a 4t.6E
TSL No.ar0 .hd!v! ttat v.tr i. Dt llF|Gd d 0.05 Lrd of ngtrifmq. lt. o![ b4o&an .ndng ta ttd i. b dSlif.d dlfiqwc h.r!€ Et r dd
'l!d el l.-La' jd !rid.d.. i -oqid nd h Ir iB|!d.d th thr a D
ilfq@ b6E uto d nrd !.dd' jo6.dtn dd. ftdc ir D @!.ti&r.oeofffit tw..outo d nrd b.ct6' joblridcion,
ttu| rb@t nork nqd dlf|rs.e b.tq.o cloe .!d ortr t .chedlob {d.f..dd.
Trbl. 421: Dlf€r€nc. b.tw.o eloc .!d rnr t r.heD'job pd.f.ctloD.
Tehins Subjet N Md r df sig,
162 211.07
439 2a0.61r.915 278.106 _054
Tabl. No.4.?l shows thlt .t v.l@ (1,935) is sisnificdt ar O,O5 ldel ol3iift&.c, o rt null hypolb6i! slrin8 th,t lhc i! s !igni6@r .lifi@ bdw6$i.nce and ans t€rch.F job sarklDiion is Fjei.d and ir is cmctuded rll.t $ft js
sigtrifi@t di|'@ b<4l6 *iea !d &.'9 t4tds' job .atisf*(id. Atu reh6hav. hieh* hd @re (280.6?) tls oiqcc rchd (274.07) d job qrisfadion
rlor lh.rt. no3lgnmo dlilcr€nce r€slrdlng job ..tlrLcdon .nonsh.vln8 dlfl.r6t rochhg dp.rloe.
T.ble 422: Dllt Em. r.g.rrnng Fb t.d ..dotr .oors td.h.n h.vllg dtfercra.hltr! dp.rldc
Tdhing Erperimc. N Mdn dr F sic
G5 yff 5J 214,25Glo''(m 16 265.89ll-15y6 166 281.60 4 3.611 006lG20Y6 r4t 2?8_802t> 16J 2af_14
Table No,4.22 qplains lhar 'F valuc (3.61?) is sig.iflcdt, so lhe nllll nrlolhsigstating thal drN is no sigrificmr dill€Mc. €gatdi.g job sitisftction mons teacbeN
hovins difi€Mt L4hing qpqie@ in cj-le4 dd n is @ncluded 6al th@ is
signifmt difi@c. Fsuding job elilf&rio dons t@h6 hovinS dif.Mt t 4hin8
As lhe Gults rc sienificet n s deided to u I-SD P6t HOC 161 of multiple
compeison. Howaq only significMr dtus diII€I*e d€ presded h@ which
conrribut€ the norl in naldne rh. 6uh signif'.dr.
T.U..L2$ S.nDry of rd4L ourdtE r|!.drrsr.b ..d.e.dd o(iqA-r f.ftt atk-a bAl4 q.fe.
Ma Dill.fue Si&
Gloyvr ll-lg,Cloyvr lG20y
t5,71
tL97
11g
,w,nt2.o(tr
'Ar &u i! IAn Nd4:3 tb. otqdl rd. &.6. lto. tt@ t d rd t .- .d!irdicd. fi i...t f| [ri!f i.di.!.qqi@ LE 6 io tO rqr brc t - aL!5job .dirfi.dd (a{ 255.89) 6u Et6 rL ddi! orANOvA si8liEqr
CHAPTER 5
SUMMARY, FINDINGS, CONCLUSION, DISCUSSION ANDR.ECOMMENDATIONS
5.I SUMMARY
TIE plrFoe of db itudy ws !o d.r.nift the rclrtionslip bctwdogDi4li@al climarc and r@l*B' job $lisletid Thc atldy de .tein.<l the
dilleqt d@Snphic vairbl6 in r*h6' job $rbfrrio!,In thc tust st!8. aU ln. CotqDqr S*ddfy S.l'dls ol disEict Sa4odl'a
w* 3.lcLd a a spl., Thd w€c 192 sh@k, I 19 bot!' scondary $h@ls a!!d 7]
Sids s.dbry *h@ls $,iich .ll p.rricipar.d in |iiis srudt Tbe !@nd naCe ot
sDurs ndicdt.d s.ldrid of t*hd 6plc, All rlE govdndr [email protected] sh@l
r4h6 (rde 4 fd.le) s@ elct d fq this studt. In dl, ?85 g@ffol sond&y
*h@l t*hcB fom . mplc of 192 govtuol ldndty shoob *ft $l41cd.
Ts iNmnors wG ur.d ro ollct lh. dd!, orrdizltorl CliD!. Decnpfior
[email protected] od d.vclopcd by Hoy Dd Clov6, Mim6ola Sarisfarion
Qu6tituiF nodificd ..d &El@Gd by W.iss, ed [email protected] infmalon fm.Fid rs qcioMic vF dnili3ldEd 4ft6 thc tlrl.don dd Pilol l6dng
M.jdity of dtc cponddi! who @ndacd lh6. i*tilML, vs n.lc. NDbs of
n l. Brondols wG l9a(65.6%) 4d nhbd of fdalc BFd.Lntl wB 20?(14,4%)
162 GFndol3 w r.!hin8 $ift. lubjdt which b27%oulof601ed?3%wftr@ning &i subjdt!. 286 G3DonddB b.lon8.d lo th. u,nu d&li *hich e 47.6%
out ol ro&l t ehm, ! (52.4%) cpoflddl3 w4 otsl $h@l L4hm. Mljdity of
lne stol ldhm hld b€n [email protected] fM I I to | 5 yca .12,60l. rlspondok nld b.cn
tc&hing Aon 6 to l0 y.s,Th.e wN 12 Dull hypolboB, 8 null h$oil66 w@ fomul.l.d fo! s*tin8
Elaridship, if dy, h.l*6 six dgeiational dimositu sd job lltisf&tion. Four
nuu hyp.tn*s w@ fomulded wking difidce, if ey, duc io vdioN demenphic
veiable in job slifedd.
stllislicrl p&kage for saial scidcd (SPSS D sonwde wN used !o nalyze
th. dato in this 3tudy, Sblistical rshoiqucs, corelarion, 'r' t6t, ANOVA, md LSD Post
Ha w.E N.d to exmin€ the doi!.
5.2 FINDINGS
Tn tollwinE nndings wee dram a06 deriFive ad inlffirial dDllsis.
L Out or. toral of 60l, nMbd ol mal€ rElondqts ws 194 (65%) dd.!nb€r of f€ml. 6ponddl! B 201 l34av,) s majodty of lh.Bpondens wft n.re,
2, 162 Fsponde.ts o oi60t w. t€ehing sisc. subj4k which is27%ond
419 aspondflts were l@hing ans 3ubldt , which is 7l7q out ol lotrl
6pondql5, $ mjonly oftl'c Flpordols w@ d subj4ls lcachcts.
3. 286 Bpordsts' b.logd 1o urld *h@l *hicn n 47.6% out of lobl ed315 cpondols a@ rudl st@l t*h6 \dicb d 52.4%.
4. Regeding rhe lagl|.' ol FRie (dFicme), the disfibution oa Gpondmts
3howed thar 63 rach* {8.8yt nrd b€n r@hirg fbn 0 lo 5 yff, ?6
leeh€6 ( 12.6%) had b€n rqhing frcn 6 to l0 ys, 166 t ahm (27.6%)
had bs l€mhins frm ll lo lJ )qB, 143 l@heB (23.8%) bad ben
le&hing rrcn lG20 r€en, ond 16l l@h6 (27.2%) hdd b€en t ochin8
fon 2lor noE '@n,
so najonly of tcochd nad ben lerchinS fbn I llo
5. Md ffi ofjob s.lisf*tio lDtou indicar€d lnlt l@nd we l6s$tisfi.d vith advo@n6t, @pd{im and snil3 ondiiioB.
6, Th@ B a significol posniw coftblim b€{wd pincipal b.lrvior ddl@h6 job slisf&lio..
7, Supporliv€ prircip.l b.h.vior lnd t*hs'job satif&tion @ lound b b.significdily @ftlated with .eh olher.
8, Tn€ hlll [y?od€sis no 3 shtir! no siglificdt Eladonship b.lw*. dietiveprincipal b€havior md [email protected]'job sad3f&tioA @ ej*ied B$blishing !
\2.
D.
15,
sisnificanl Elalionship b€rween di@rive principal behalio. dd lqches
The nul nypodeis no 4 stilin8 m siSnin@l Elotionship bawetrdiiciive priNipal belavid &rd t *hs' job srisfstion, *E ec?l.d am sisnifiror rElationship v6 loud bctw Gtrictive plircipal bchavior
and lahs job sdisfa.lion.
Th€ nqll hrTorh6is no 5 staring m sknifi@t Elations[ip b.rl6teach6' bebvior .nd t.cnd' job etisf*tion wa ej4red, thus
esublishing a signilicant rlationship,
The nuu blToth6is no 6 st lins no eisrificdt elationship belwee. collegial
tqchd hehavior md r@hdt job ethlelion wa Ejmlen, *lablhhinS a
signilimt Elaliohship b.lwd collegial t@hd henavior sd tqchs job
The Nll ht?orn6l rc? st ng no significsl Elalio6nip betg€. 'f,timalerdhr bdDvid dd [email protected] job etisf&rio. wa Gjeted, lhlt
Blablkhine a sig.i6c&1 rlo @hip.
Tbe null hyporhBis no 8 stlrins m signin@l rclrtio.ship b.rw€d
disen9ged teaher b€havior Md r@h€6 job elllf41io. wd rcjer.d,
N€galive od€lalion wa lound bet*m disngased l*her behavior sd
The nuu hr?othesis no 9 slaring no sisrificul diffme betwen marc edfmale teachs' job slilf4tid w4 rcjeled, md il rc conclud.d thal
thre wd difim@ b.rwa m.le rnd ldol€ l@h€6' job sltisfcciion.
Fsnale t@h6 h.d higho na sE the mle t@hs oD job
stisfa.tio qu6tio@iE,
Tne null hypod6is no l0 stlting rc sienificer dif.Ime b.lw6 ulbddd od t*h4 job slhLclio. wd mc.pt d, a no sienificel [email protected] lound betwm urbe ed runl tah6' jotr salisfclion. Therc ws no
difmce of n@s belw.e. lrban ed ruar G,chms' job eiisfaction.
16,
t1.
The nul nFolh*is no I I $aing no sisnificdl dilledce b€tw€en scieme
.od lds t4hs' job ethlerion h ej6red, dd n w.s concludcd that
tncE ws sieniffcer diffeFn@ benlen scidce dd .ns r@hm' job
salisf&lim. Artl t@h6 havc nishd m€o sre the sidcc tacieu.T1E ,!U hypod6is m 12 st{ing no signincd df.@e c$rdi.g job
sBlftd n6ns tehs harmS drflmt r4hD8 qFidrc w6Ejerdl. ov6 all 6ults for lh€ PGt HOC 6d na m indiot d lhar
l@hd bving l4hing qtai e of 6 ro l0 ,€s h.v. 16r job
5.3 CONCLUSION
The lollowiDs ancluions wd dnM fon tn€ lindinss oflhe study.
I . The frEt sdeEl cdclusion dr.r @uld be dFm lion lhc findings of rhis
sfidy is lhat lhR wa sigrificdl rclario$hip b.tws OrSdiari@at
Clinate ad Job sa&fetio.2, Borh prircipal h€hovior &d r@hd b.havio. s@ si8.in@tly rht.d to
l@hffir job slisfetion a pcc.ivcd by Govmdt SFondrry Sch@l
t.&hm. The rclalionship belwm principal behavior dd lahh' job
sslisfelim, howse. aptealed |o be ftlatively $&ngd thd thc rclotiorslrip
of lmher h€havior and job sdhfetior3. Supponive prinipal b.hlvior ed lgch6'job salisfaclion ws fomd ro b€
dgnifimdy onela|.d with tuh olhr.4- Reladmhip bdl,6 di€tive Fircipal b.havior and rah6 job
erisfetion M foud signilicdt.
5, R6[iclive Fincipal benavior nd lah6' job ethletiob had no
sisnilicel r€lalids[p.
6, Couecial l@hs behaliot .nd intidale trcher behavior had significdt
Elatiooship wilh i@hea! job s.tirfrction.
Dbengas€d rand bcttsvior ed t*hs job sdis{.ction wa lound to b.
Fen.le te&h6 w@ noE stislied than rh€ir nale @unterpans.
Th* m no sisnificer diffc@c€ belwea urbe od ruml l.ehss job
Ans tcachd w mm erbti.d thm siere !dhd.T@n6 n ving 6 ro l0 y6 dFi.tr *@ lB eri!ficd thrn toch6h.vin8 mrc lahing exFi4qCdeallt t*hs v@ 163 salblled witn advmdal, compcnstion dd
s.4 DISCUSSTON
Th. b6ic obj-rive of lhe lGdr srudy ws lo qploE lhe el.rionsnip berwe.
dlaniani@l climate ed job &lhfflion- The tudines of lhjs sllldy suppori dDl
or8eizrio.l climre !d teh6' job $tisferion is Elatcd. The findings l€nd
suppon io $e n.dings by Fn.dlddd lnd Msryuli6 (1969), Llloll.{e ud Sim(19?5), rcpon.d signifimr Fsilivc coftl.tion b€twd orgeizlionrl clinate
din€ision, dd job sarisrmrion.
supponive principal behlvior in rhis study rc foud lo be sirnilicstly bul
p$nivcly elat d ro l@nd' job satisfedon. This findiry @liru 0ndings of O6sieed Cm (1973) wno found supponiv. ud considoate p.i.cipal lelddhip psiliv.lyElar.d ro r@h6 job satisf&rid.
Inlimale dd @llegial r*hd b.nlvior in tnis stlrdy wa found to be
si8rificdlly pGnively rclalcd lo rceh.G job 3atisfstion. Donohue (t983), ftponcd
lhol 'nlim.L
G&hd belavior !o b€ positivcly Elated ro edNaioa job saftf&rion.
Dieneased dinmsion of o.ganiationll clina& in tbh sludy w6 found to b€
n.gatilcly coftlsled wnh l@he6' job saisfacioi, Doiohue (1981) found the
disgag.d dimension ro be .egdv.ly Elal.d iojob satitution lor f*ulii€ of nuEins
8.
1.
t2.
Th. lindinS lbn lhis sn|dy indiqr6 fcmals lo b€ moE srrkficd win tn€njobs
de ml. l4hs. Thee Gulls psvid. suppon for tlE 6lid nudi6 of Raisi(1933) r.d Dort S Dflaro (2001) drl j.m.le leeh6 we mE stiet€d $d rh.ir
mde codldpans. Scn6l bation slbe.d ro sisnii@t dfesc€ bcr&q urbd ddn6l $h@ltcrchd lo job stisfaclion, Thh findins suppons th. findinss ol Husbey
rnd Murlh.y ( 1982), Tn€y foud rural [email protected] 1o b€ sadsn.d hur not significmdy.
Findin$ fmm this sMy show thal si*e t@hea weG lc$ satisfied with th€ir
job. Thcn ls sllisastion is md$rdld$le beae of |heii g@ir dded for dcirswic6, hdcc incBsd enployrbilily in rh. mn4 thcy hav. tEu.r chec6 of
Findings frcn this study show rhat rech6 hlving 6 to l0 yem rerhih8
€xpenmcc arc les satisfied. Hyate (1998) repon.d $ot lensth ot seruice (expdftc.)
ol sllcSc l.rche6 ws sisnifidtly Flal.d rojob sarisfa.lion in op.n md aor@onous
clitute .Hc funncr Eporral lhd age crrcsory of 5l ro 55
'!s ws don safti€d wnn
55 RECOMMENDATIONS
l. li becodB moie inpond ior piincipals b be avde ol rhd imporlnce of rheir
supdisory stylB in rclarion to lcehs' job elisfelion ard should .io$ the
supponiv. principd b€havior 3uch 6 criticim lhould b. hddl.d @Blructiv.ly,
pnie lholld b. siv6 SduiFl, ad prituipal sholld lisl$ od GePIlah6'sugg6lioB
2. An .tndph€rc oa trust, conliddc. ed cmp€Flion should be fo$ord, whftlschds cd interacl wilh €rch oihcr th& dis@gage beh.vior,
3. Tbc @rcq't of orsmizati@l clinate should be populdi4d tbrcugn neft and
compond'ns aws Egading anituds ad belsvior be d*elopei dolgtholdinS oa sire edrcldonal contffiei synp6ia, ed inlon at eel
1og.rh6 oade principals dd t@h6.
L
5.
2.
The findins thal l€male L&h6 d. moE sotisned with th€irjob is hcoum8ing,
but at the soe tim€, lhe dala ildiqlibg thai male r@ns @ ls sitisn.d is
dislrpoinlirs drd EquiB a celul coNidenlim. Eflorls snoub leE on 1o
impovingjo6 .tlrelion ao. &ld|.d m.le popul.rion anl rclaining ih@ al€dyin lne poraim. The dlra cldly indide $at rdh6 d6ive ls sarisf&tion
nom dwdfll cmp@tio. .nd *qking condirioB, $ golcmdlsnoub loke nor. inledt in ldvMcdo! conp4dion ed working condnions
Scisce l@hea disetisfaction wnn then job should be d sqious @ncm ro
educaloS. At . tin€, whn sral.i cmpbsis is being tl&ed on scioce and
mlhdalie edrcalioh !t higl *hool lael, the iiportance of scisce |eachcs'
slisf@lim b@on* quiie aiddl.
f,XCOMMf,NDATIONS FORFURTHER RESEARCH
Sinild tild ol6@h6 should bc conduct€d ino|nd disticl3/psvilc6.
Sinilr qF of lca@hes should b. conduled ar clddtary $h@b,
colles€s, uivmili€s md pbldsio.el iBtitulioN l*els.
OCDQ R€ is lioned in iLs scop. dd ovqase ll is lioired lo sdial ddinldpeM.al rl.tions bawe. t@hqs and teeh$, leAch4 ddptincipals, In od€r !o caplurc th. .sdce of wndary sbooh'
oryoizatioDal clinarq ir n..d! 10 b€ expsded ircluding stld.nt ddsEuctE dindions, $ rB4h6 ey be @dEred by imludinS $e
The list of d@gnphic infhsrion should be qtsded to includc suh
vdioN wiablB s.ee. &lddic qulification, nEnal $du, dd rraining
come duing sdi@, and jc,b lduE (confi&lor pmd€ appoirt*).
*lcxDEL orr r4rtA.IIcyltsHIS @E I1wEE^ro.c. AittD J.s.
Key:
s.B:
R.B:
Org.nl2.rio!.I CliD.r.
T.B: Terch.r B.hrvior
D,B: Dlr.ng.god Behlvior
C.B: Collcgl.l Beh.vior
I.B: Inrlmd. B.t.vlor
(Y- Y
trt'"1i.""%,"*'
\ x,'r r-\1 .)|.- i .
€sf' .f
The oodel wa dw€loped !o pictoriluy erplain llle elationship h.twed
Orgdiani@l Clinale and Job Saiisftclior. The six ciEl$, sumunding job
stisf&tion dd job etisfction sl6 E r6ar tte six dins3ids of Orsaizrioal
Cli@r.. Tx. dihsioE have ber futhd sreup.d into tm clutc6 Evolviry @und
Primip.l rd T4nd's hchnvio, E&h circl. h6 ben 6met d to on. of rh.
dimmios in lne nodel Tne @ws cmMtiog h,ve indic.Ld rh! 3ignificMrly
corlalcd $al6 lon the €l4dt .ircle. ln cae of Supponive PriNiprt Bcndvior, rhe
inn.frost circl. shos rhar it i3 significdlly corelaGn b all th€ rwenty 3clles hence
dipicling . very clN elatioEhip wilh job stirf&tioi, The Di@tve PrinciDal
B.lwiq (2d cirl. tm rhe mcr) t tikcai* signifi@tly @rclared io all sal6
dc@l cornFnetion. The R6lrictiv. Primipll Bclwior (3d ciEle aFn c6lr) h6
bd folrd sigificdtly Elaldl b t$o s.l6 ofjob salisfetion- In ce oa th. sond
clstcr, which Ela16 10 1€ehs b.haviour, n ha bsn foud thal Collegial T@ner
B€halior Md Intimate T@h€r Bchrvior @ signilicelly md positively corcht.d {idjob stisf&lim. Tn only dinorion which h6 bd found to be negalilcly coftlated
lojob $nstudon is Dtudgaged T@icr Benavior show tltrough oulc m circl.,
TlE @e6ll sraiisrical 6ulG @d $!r $e Orsotatioal Clihd. hq ! very
sohg innl@e or Job elisfetion. Of th. tn dimosim rals inro oNid.Eljm, it
h6 b6n sratklicrlly dlablilhcd thll SupDoniv. Behavior in cse of Princip.l B.havior.
CotleSiol B.havior ih se ol Tcachs Behavior, m sisnilicantly elal€d to almNt all
lh. scal6, ed have diBt sd posilivc rcl.tio. with ,ob sarishron.
BIBLIOCRAPHY
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136
N.liond Utridity ol Modm laguge
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sfudy 6 "Rclari@hip bamtrgDizalion l clinarc A Job sllisf&rid of reh6 al S@nday $h@l ld.l". ot!.dutiddsFrco' ir nN quiie diot rl to b.* dei.i@-ratins 6 c4h fi.ditrss. My pllai qdavd
t to ot tcin a ioe pide of th. opinioN ofi@ha iowe.ls th.ir wort rnd er* conditins.
I n€d you kind @op@tid fd tlts rc!@ch. You vis will be of imm@
hclp 10 ne in coDduling ny rtgfth. ThG dmosnphic infomdon povided by tou wjlt b.
k pl co.fiddri.l, You N d!*f@ mr qp€red io EiL lour D.@ o. di$loF your id. ir, t
m @losing two s.t E& qGdomiG otr job ellf&rion r.d qgdizrim.l ctiD.l. for
elicitinS you odid opinio.
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With rct-cr.trcc ro your l.trcrr cotrnnirbe or lrltc nenrbers was orgrnized k)anaryz!'the itthcnticity of Urdu Tm^starion of1anrr {ai) Ms(.) rrd{ ru Mr Azrhr M.rr.'ood.
wo qlcstionn.ifes (t) ocDQ{e
The respecrive mentbers anatyz.d urdu TraNlatioo and nFde a fewnlodificarionvcorcclions in the thnslation oI two nboverrenlioncdqucsLrh'rai&s. Now rlis rilrtrrhrion is ru Enric t_c
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Subjecti AUTIIENTICITY OF URD TRANSLATTON.
l)r. S,r.ijnd th,ss in ShchziChinrrJr, D(p.nn|ctrr of Ur.tu_I rnirLAirl or'S !odhi.
Lccluttr, Depannrenr otUrdu.Uni\elsir) ofsargodha.
ll, Muhrnnnrd Artnr Ais{ri.( l,rnrr . l)tIrJ,1'u(rr of tiutish.tiIir'crsil) ol Srr_!odhn.