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A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

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Page 1: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

A solution for eliminating passwords to improve access

Denise Oliver, Education and Outreach DirectorAlabama Supercomputer Authority COSN 2011

Page 2: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

Goals of PresentationIllustrate how Alabama Supercomputer

innovative team project approach worksShow how ASA took a commercial idea,

adapted and applied it to a state-wide initiative Spark ideas about how this might work for you Take information back to your state and share

this idea with teachers and administrators to improve projects where Geo IP may be applicable

Page 3: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

Alabama Supercomputer Authority(ASA)

What do we do?Maintain and develop state-wide

network-Alabama Research Education Network (AREN)

High Performance Computing center in Huntsville, AL

Helpdesk services (800-338-8320)E-rate assistanceDevelopment of education

projects/initiativesOther services needed by our clients

(web hosting, disaster recovery, firewalls, email, maintain quality of service)

www.asc.edu

Page 4: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

What does ASA do best?Provides high quality technical assistance

locally to state agencies, education institutions, libraries

One-on-One assistance with project development and design

Has an understanding of state issues, technology initiatives, political climate

Supports technology implementation through partnerships with schools, libriaries, libraries and others at a state and national level

Builds consensus and support for technology implementation and infrastructure

Page 5: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

ASA ProjectsAlabama Virtual Library (AVL) www.avl.lib.al.usAlabama Learning Exchange (ALEX)

www.alex.state.al.us ACCESS Distance Learning www.accessdl.state.al.us Career Tech (Alabama Career Information Network)

www.alcareerinfo.orgEducate Alabama (Leadership and Evaluation) under

constructionPostsecondary Education-DAX (Data Access

Exchange)Postsecondary Education- Adult Education

Page 6: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

5 agency partnership State Department of Education, Department of Postsecondary

Education, Alabama Commission on Higher Education, Alabama Public Library Service, Alabama Supercomputer Authority

Each agency director appoints three members to the Executive Council-all volunteers

Provides current up-to-date resources for the entire state-every citizen has access

24/7 Helpdesk provided by ASA for technical support/information Funded from the Alabama Education Trust Fund-budget line item Supported by legislation through advocacy campaigns Suffers funding cuts like everyone else

Page 7: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

How does ASA use GEO IP Authentication?

Project Team

Network Engineer- Richard TriceWebsite Designer-Rob LathamEducation Specialist/AVL Helpdesk support-

Gina FradyEducation and Outreach Director-Denise Oliver-

AVL Council Representative

Page 8: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

What started the process?Less funding-higher expectation to do more

with lessLook for economical ways to deploy technologyIncrease use of existing resources to keep

them viableLook at alternative and innovative ways to

provide what we are already providing without increased funding or with funding cuts

Trend to consolidate resources for scale of economy

Page 9: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

What is GEO IP Authentication?Authentication based on where user’s IP is

registered and user’s physical locationGeoLocation software determines approximate

user location IP address ranges for libraries and schoolsException IPs on a case by case basis

SatelliteState lineAir cardsMobile devices

Page 10: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

Common Uses of GeoIP

Content localization for webmasters who want to serve local content on a global domain

Copyright owners and delivery networks restrict streams based on the geographical information

Target advertising to certain areas i.e.. Banner advertising or pay for view advertising by businesses for selected markets, etc.

Fraud prevention identifies suspicious payment transactions live by correlations between IP address and additional information (billing records, email header)

City advertising by advertising on web sites with extensive content related to particular cities.

Content based on local time using IP geolocation [15]

Page 11: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

AVL’s Old Method Of Authentication

http://old.avl.lib.al.usOnly users at public libraries or public school

campuses could ‘easily’ use the AVL resources.‘Home Access’ users had to be issued ‘AVL

Cards’ with usernames and passwords.Every student had to be issued an AVL card in

order to use the AVL resources for home work, reports, etc. outside of the school day

Huge barrier to access of resources-limited access

Page 12: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

AVL 2010 Site Redesign Incorporating GEO IP Authentication to remove barriers to access

resources.

Page 13: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

How does it work for the user?

Page 14: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

How does it work on the back end?

Page 15: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

How has this affected AVL card usage?

Page 16: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

How has this affected overall usage?

Page 17: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

August 2010 Usage

Page 18: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

Future Impact on AVL Usage

Page 19: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

ChallengesIndividual vendors provide mobile apps for their

products (one at a time)Website design adapted for mobile devicesSome AVL cards still will need to be usedUsing individual vendor Geo IP can shut down project if

there is server failureEducating users about how the new authentication

worksContinued adaptation of the website to include new

features without interfering with authentication (general public page v. access to databases i.e. free trials)

Page 20: A solution for eliminating passwords to improve access Denise Oliver, Education and Outreach Director Alabama Supercomputer Authority COSN 2011

Contact InformationDenise B. Oliver, Education and Outreach

DirectorAlabama Supercomputer Authority

400 S. Union St. #337Montgomery, Al 36104

[email protected]