a sense of connection managed knowledge networks and you
DESCRIPTION
Colleagues in the office Many multidisciplinary teams Head and Neck Cancer Managed Clinical Network Stroke Managed Clinical Network Royal College of Speech and Language Therapists People and Networks Communication Methods Face to face discussion – formal and informal Phone Events, Conferences Videoconference Journal Clubs e-Library – inc databases, journals, books Local NHS library services Royal College Information Service Personal Collections Resources Sue, a Speech TherapistTRANSCRIPT
A Sense of Connection
Managed Knowledge Networks and You
OverviewHow do you locate answers to your queries?
What are Managed Knowledge Networks and why do we want them? How Managed Knowledge Networks can be supported :
• Technology Tools
• People
Your role and the benefits of Managed Knowledge Networks
Colleagues in the office
Many multidisciplinary teams Head and Neck Cancer Managed Clinical Network Stroke Managed Clinical Network Royal College of Speech and Language Therapists
People and Networks
Communication Methods
Face to face discussion – formal and informal Email Phone
Events, Conferences Videoconference Journal Clubs
e-Library – inc databases, journals, books Local NHS library services Royal College Information Service Personal Collections
Resources
Sue, a Speech Therapist
On Sheet – write down all the people networks and teams you belong to or contribute to
People Networks
Communication Methods
Methods of communication you use
Sources of information that you use Resources
YOU
What are Managed Knowledge Networks (MKNs) and why do we want them?
Why do we want MKNs?
We have a question we ask our colleagues first
The knowledge and experience held by NHS Scotland staff is a significant resource
The overall objective is to ensure that knowledge is managed effectively across boundaries of discipline, organisation and sector to support patient care and delivery of health services.
Resources~People~Communication
Personal Knowledge
Experience
Dialogue/Interpretation
Explicit Knowledge
Literature:•Books•Journals•Databases•Guidelines
Organising knowledge
Culture and Innovation
Communication
Communities:Commitment to Access, Share, Apply knowledge in specific area of common interest
Managed Knowledge Networks:Include multiple communities
Access, Share, Apply knowledge in a broad area of interest
Communities are the building blocks of Managed Knowledge Networks
What is a community?
Can be formal or informal short or long term
Examples Groups within MCNs Groups within Community Health Partnerships Professional groups Multi-professional teams Journal clubs
Speech Therapist
Cancer MKN
Cancer communities
Stroke MKN
Stroke communities
Professional Network
How Managed Knowledge Networks can be Supported
Technology Tools for Managed Knowledge Networks
E-Library and PortalsSupporting MKN s for:
• Cancer
• Coronary Heart Disease
• Diabetes
• Healthcare Associated Infections
• Mental Health
• Stroke
Portals
The Role of the e-Library and Portals
Core resources to support the communities
Services to help the communities make use of the information and resources available
Tools to aid the sharing of knowledge and expertise
Technology Tools For Communities: • Discussion forums
• Knowledge Exchanges
Virtual Workspaces to Share:
• Documents
• Organisational knowledge:
• Minutes, reports etc
• Work in progress
• Good practice
• Online discussion and comment
• Set up simple Web pages
Knowledge Exchanges
eJournal Club Knowledge Exchange
Sharing Knowledge
Documents
Discussion
Weblinks
Managing a Knowledge Exchange
• Defined aims and objectives
• Adherence to policy for Exchanges
Administrator
•Approves membership requests
•Allocates member rights
•Organises content
• Member access via e-Library password
Examples of existing Knowledge Exchanges
Professional groups dispersed across the country e.g. Oncology pharmacists
Multi-professional teams based at different sites e.g. Mental Health teams in A&A
e-Journal clubs in Glasgow Sharing information following a learning day Regional groups of librarians sharing agendas,
notes and documents Sharing favourite websites
Your role?
Benefits of Communities and
Managed Knowledge Networks
Your support for MKNs
Suggest resources and services for Portals
Spread the word about Portals and Knowledge Exchanges
Keep up to date with MKN activities
Suggest news and events
Cultivating MKN s
Management Teams – suggested model
• Steering Group
• Editor
• Advisory and Editorial Panels
• Knowledge Networks Coordinator within NES• Librarians
Benefits of the Managed Knowledge Networks
Community buildingencourage communication and participationSupport cross boundary working
Resource Managementpromote and develop portals ensure quality
Summary
Resources
People
Communication Tools
Communities
MKN s
Cultivation: Technology Tools and People
Benefits: Bridging the Knowing-Doing Gap
