a resource guide for older adults - sahma · pitt county council on aging, inc.- (252) 752-1717...

A Resource Guide For Older Adults

“Connecting Pitt County Residents With Services For Seniors”

Pitt County Council on Aging, Inc. 4551 County Home Road Greenville, NC 27858

(252) 752-1717

This publication was made possible with a generous grant from the Pitt Memorial Hospital Foundation.

ACKNOWLEDGEMENTS

The Pitt County Council on Aging, Inc. would like to thank the Pitt Memorial Hospital Foundation for the funding of this directory and the Orange County Department on Aging for allowing us to duplicate portions of their resource guide. We would also like to thank the individuals who agreed to have their pictures on the front cover. In addition, we are grateful to each organization for sharing information about their programs and services so that we could provide a comprehensive directory of resources for seniors in Pitt County. Lastly, we would like to thank our staff for their dedication and coordination of this project.

Pitt County Council on Aging, Inc. Introduction & Service Summary

__________________________________________________________________

The Pitt County Council on Aging, Inc. is a non-profit agency that is committed to improving the quality of life for older Americans through advocacy, services, life enrichment activities and friendship. Through communication, coordination of efforts, cooperation with public and private entities and a high quality delivery system, the Council enables older adults to secure and maintain maximum independence and dignity. Through our daily work, older Americans in Pitt County are provided access to services they need to lead healthier, more meaningful, productive lives. Services provided by the Pitt County Council on Aging include:

• Case Assistance

• Home Delivered Meals

• Information & Referral (Senior InfoLine – 752-1717)

• Life Enrichment & Recreational Activities

• Reverse Mortgage Counseling

• Senior Centers

• Seniors’ Health Insurance Information Program (S.H.I.I.P.) (Medicare Counseling)

• S.P.I.C.E. For Life (Senior Safety, Prevention, Intervention and Community-Based Education)

• Transportation (General & Medical)

• Volunteer Caregivers

• Volunteer Development Opportunities

For more information about services for seniors call…

(252) 752-1717

or visit the Pitt County Council on Aging on-line at www.pittcoa.com

Questions About Services for Seniors?

The summary information in this guide was designed to be a handy information and reference resource only. Depending on your personal situation, a telephone or office consultation with the service provider may be best. No endorsement of agencies, companies or general services is intended or implied. Although every effort has been made to verify information, changes may take place after the guide is published. Please call individual providers for verification of services. The omission or inaccuracy of any program, service or agency is unintentional and regretful. Please notify the Pitt County Council on Aging of any corrections so changes can be made to future copies. First edition, 2008.

Call a Professional:

(252) 752-1717

Pitt County Council on Aging

Senior InfoLine

“Connecting the community with resources and services for seniors.”

Resource Guide Table of Contents ____________________________________________________________

Abuse …………………………………………………………………………………… 4 Adult Day Care (See Caregiver Resources) ……………………………………………… 9 Assisted Living Facilities (See Long Term Care Options) ……………………………... 54 Business/Employment ………………………………………………………………... 6 Caregiver Resources (See also Support Groups pg. 81) ……………...………………….. 9 Continuing Care Retirement Communities (See Long Term Care) ………………..... 56 Dementia/Alzheimer’s (See Medical) ……………………………………………….. 60 Dental Care …………………………………………………………………………… 11 Department of Social Services ………………………………………………………. 12 Disabilities …………………………………………………………………………….. 13 Disaster Services …………………………………………………………………….... 15 Driving/Vehicle …………………………………………………………………….... 16 Educational Opportunities ………………………………………………………….. 19 Emergency Assistance ……………………………………………………………….. 21 Employment (See Business/Employment) ……………………………………………..... 6 End of Life Care Planning (See also Legal pg. 48) ...…………………………………... 25 Financial ………………………………………………………………………………. 27 Food Assistance (See Emergency Assistance, HDM, & Nutrition Programs) ……... 21, 35, 72 Frequently Requested Phone Numbers ……………………………………………... 1 Geriatric Assessment (See Medical) …………………………………………………... 61


Healthcare (See Medical) ………………………………………………………………. 61 Hearing and Speech Impairments ………………………………………………….. 28 Help With Care and Chores In Your Home (See Home Care) ……………………... 30 Home Care ……………………………………………………………………………. 30 Home Delivered Meals ………………………………………………………………. 35 Home Delivered Prescription Medications ………………………………………... 36 Home Health Agencies (See Home Care) ……………………………………………. 34 Home Modifications and Repair Programs ……………………………………….. 37 Hospice Care ………………………………………………………………………….. 39 Housing (See also Long Term Care pg. 52) ……….…………………………………….. 41 Information & Referral ………………………………………………………………. 44 Legal …………………………………………………………………………………… 48 Libraries/Literacy ……………………………………………………………………. 50 Long Term Care ……………………………………………………………………..... 52 Meal Preparation (See Home Care and Home Delivered Meals) ……………………. 30, 35 Medicaid ………………………………………………………………………………. 58 Medical ………………………………………………………………………………... 60 Medical Equipment …………………………………………………………………... 66 Medicare ………………………………………………………………………………. 68 Mental Health Services ………………………………………………………………. 69


Nursing Homes (See Long Term Care) ………………………………………………… 57 Nutrition Programs …………………………………………………………………... 72 Ombudsman (See Long Term Care) ……………………………………………………. 53 Personal Emergency Response Systems …………………………………………… 73 Prescription Assistance ……………………………………………………………… 74 Ramps (See Home Modifications & Repair Programs) …………………………………… 37 Recreational/Life Enrichment ………………………………………………………. 77 (See also Information & Referral (pg. 44) and Senior Centers (pg. 78)) Respite (See Caregiver Resources) ………………………………………………………. 10 Reverse Mortgage (See Housing) ……………………………………………………... 42 Senior Centers ………………………………………………………………………… 78 Social Security ………………………………………………………………………… 79 Support Groups ………………………………………………………………………. 80 Taxes …………………………………………………………………………………... 83 Telephone Services …………………………………………………………………... 84 Transportation ………………………………………………………………………... 85 Utilities (See also Emergency Assistance pg. 21) ………………………………………… 87 Veteran Services ………………………………..…………………………………….. 88 Visual Impairments ………………………………………………………………….. 89 Volunteer Opportunities …………………………………………………………….. 90 Websites ……………………………………………………………………………….. 91

Pitt County Council on Aging, Inc.- (252) 752-1717

www.pittcoa.com Page 1

FREQUENTLY REQUESTED NUMBERS

Agency Address / Location Telephone Number

Airport, Pitt-Greenville (252) 758-4707

Animal Control 500 South Greene Street Greenville, NC 27834 (252) 329-4387

Animal Shelter, Pitt County 4550 County Home Rd. Greenville, NC 27834

(252) 902-1725

Better Business Bureau 5540 Munford Road, Suite 130 Raleigh, NC 27612

(800) 222-0950

Board of Elections, Pitt County

201 E. Second St. Greenville, NC 27858

(252)902-3300

Business Licenses, Greenville 200 West Fifth Street Greenville, NC 27834

(252)329-4450

Cable TV (Suddenlink Communications)

2120 W. Arlington Blvd. Greenville, NC 27834

(252)756-5677

Chamber of Commerce, Greenville-Pitt County

302 S. Greene St. Greenville, NC 27834

(252)752-4101

Channel 7 (WITN) 317 E. Arlington Blvd. Greenville, NC 27858 (252) 355-5951

Channel 9 (WNCT) 3221 S. Evans St. Greenville, NC 27834

(252) 355-8500

Channel 12 (WCTI) (252) 758-4061

Clerk of Court, Pitt County 100 W. Third St. Greenville, NC 27834

(252) 695-7100

Convention Center 303 SW Greenville Blvd. Greenville, NC 27834

(252) 321-7671

Convention & Visitors Bureau, Greenville-Pitt County

303 SW Greenville Blvd. Greenville, NC 27834

(252) 329-4200 (800) 537-5564

Court House, Pitt County 100 W. Third St. Greenville, NC 27834

(252) 695-7100

Crime Stoppers, Pitt-Greenville

(252) 758-7777

Daily Reflector (newspaper) 1150 Sugg Parkway Greenville, NC 27834

(252) 752-6166

Department of Agriculture 2 West Edenton St. Raleigh, NC 27601 (919) 733-7125

Detention Center, Pitt County 124 New Hope Rd. Greenville, NC 27834

(252) 902-2868

District Attorney 100 W. Third St. Greenville, NC 27834

(252) 695-7200

Driver’s License Office, N.C. Carolina East Centre Greenville, NC 27834

(252) 830-3456

East Carolina University Greenville, NC 27858 (252) 328-6131

Employment Security Commission

3101 Bismarck St. Greenville, NC 27834

(252) 355-9068




Garbage Collection (City – Public Works Department)

1500 Beatty St. Greenville, NC 27834

(252) 329-4522

GREAT Bus Service 1500 Beatty St. Greenville, NC 27834

(252) 329-4532

Greenville Utilities Commission 401 S. Greene St. Greenville, NC 27834

(252) 752-7166

Health Department, Pitt County

201 Government Circle Greenville, NC 27834

(252) 902-2300

Homeless Shelter (Greenville Community Shelter)

207 Manhattan St. Greenville, NC 27834

(252) 752-0829

Housing Authority 1103 Broad St. Greenville, NC 27834

(252) 329-4000

Humane Society of Eastern North Carolina

3520 Tupper Dr. Greenville, NC 27834

(252) 413-7247

Humber House (N.C. Division of Archives & History)

117 West Fifth Street Greenville, NC 27834 (252) 830-6580

IRS – Internal Revenue Service

2835 S. Charles Blvd. Greenville, NC 27858

(252) 561-4040

Landfill, Pitt County Allen Rd., 3025 Landfill Rd. Greenville, NC 27834

(252) 902-3350

Legal Aid 301 Evans St.-Suite 200, Greenville, NC 27834

(252) 758-0113

Sheppard Memorial Library 530 Evans Street Greenville, NC 27834

(252) 329-4580

License Plate Agencies, N.C. 800-B Mall Dr. (Carolina East Centre) 3105 E. 10th St. (Rivergate Ctr.)

(252) 756-5099 (252) 758-8247

Magistrate’s Office 124 New Hope Rd. Greenville, NC 27834

(252) 695-7395

Museum of Art, Greenville 802 Evans St. Greenville, NC 27858

(252) 758-1946

N.C. Cooperative Extension Service

403 Government Circle Greenville, NC 27834

(252) 902-1700

Passports (U.S. Post Office) 300 W. Second St. Greenville, NC 27834

(877) 487-2778

PATS Transit Service 901 Staton Rd. Greenville, NC 27834

(252) 902-2002

Pitt County Development Commission

111 S. Washington St. Greenville, NC 27834

(252) 758-1989

Pitt County Government 1717 W. Fifth St. Greenville, NC 27834

(252) 902-1000

Pitt County Memorial Hospital 2100 Stantonsburg Rd. Greenville, NC 27834

(252) 847-4100




Pitt County Schools 1717 W. Fifth St. Greenville, NC 27834

(252) 830-4200

Post Office, U.S. 300 W. Second St. Greenville, NC 27834

(252) 752-2153

Probation Office 206 S. Washington St. Greenville, NC 27834

(252) 830-8590

Public Defender Greenville, NC 27834 (252) 695-7300

Register of Deeds, Pitt County (birth certificates, marriage licenses, etc.)

100 W. Third St. Greenville, NC 27834

(252) 902-1650

Sheriff’s Department, Pitt County

100 W. Third St. Greenville, NC 27834

(252) 902-2800

Social Security Office 2805 Charles Blvd. Greenville, NC 27834

(252) 758-1634

Social Services, Pitt County 1717 W. Fifth St. Greenville, NC 27834

(252) 902-1110

Tax Assessor, Pitt County 110 S. Evans St. Greenville, NC 27834

(252) 902-3400

Tax Collector, Pitt County 111 S. Washington St. Greenville, NC 27834

(252) 902-3425

Information taken directly from the Greenville City Manager’s webpage www.greenvillenc.gov/departments/city_manager

City Manager’s Office (Greenville, NC) Address: 200 West Fifth Street, Greenville, NC 27834 Mailing Address: PO Box 7207, Greenville, NC 27835-7207 Telephone: (252) 329-4432 Fax: (252) 329-4435



ABUSE

Abuse, neglect and exploitation of elderly and disabled adults are some of the most under recognized and under reported social problems.

Abuse: Willful infliction of physical pain, injury, mental anguish, unreasonable confinement or the willful deprivation by a caretaker of services, which are necessary to maintain mental or physical health.

Self-Neglect: Disabled adult who lives alone or has no caretaker and is not able to provide necessary services to maintain his/her mental and physical health.

Caretaker Neglect: Failure of the caretaker to provide services necessary to maintain the physical or mental health of the disabled adult.

Exploitation Indicators: Illegal or improper use of the disabled adult or his resources for another’s profit or advantage (includes financial).

If you suspect that an elderly or disabled adult may be the victim of abuse, neglect or exploitation, do not hesitate to call and discuss the situation with a professional. Your identity will remain confidential, but anonymous calls are also accepted.

Call Adult Protective Services at 902-1111.

After hours, if someone is in danger, call 911.

Abuse in Later Life Program at the Family Violence Program, Inc. Mailing Address: PO Box 8429, Greenville, NC 27835 Office Telephone: (252) 758-4400 24 Hour Crisis Line (252) 752-3811 Website: www.pittfvp.org

*Addresses family violence issues affecting people age 50 and older. Services include: information and referral, counseling, safety planning, support group, outreach and emergency housing. Services are free and confidential.

Greenville Police Department Family Services Unit Telephone: (252) 329-4348

*Provides police officers and victim advocates for victims of domestic violence, sexual assault/rape and other crimes. Support groups and counseling also provided.



ABUSE

Victims Compensation Services NC Department of Crime Control and Public Safety Address: 512 N Salisbury Street, Room T23, Raleigh, NC 27610 Mailing Address: 4703 Mail Service Center, Raleigh, NC 27699-4703 Telephone: (800) 826-6200 Website: www.nccrimecontrol.org/vjs

*Provides reimbursement to citizens who experience medical expenses and lost wages as a result of being an innocent victim of a crime.

Adult Protective Services Pitt County Department of Social Services Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1110 or (252) 902-1111 Website: www.co.pitt.nc.us/depts (click on department descriptions and info)

*Investigates allegations of abuse, neglect and exploitation, of elderly and disabled adults, and provides legal protection when necessary. Reports are kept confidential and may be made anonymously. If there is even suspicion of abuse, neglect or exploitation, a report should be made immediately, so that the situation can be investigated.

Victim Advocate Program Pitt County Sheriff’s Department Telephone: (252) 902-2665 (252) 830-4157 (24 hour line) Website: www.co.pitt.nc.us/depts (click on department descriptions and info)

* Provides emotional support to victims of crime and their families 24 hours a day. Information and referral is also provided.

REAL Crisis Intervention, Inc. Address: 600 E 11th Street, Greenville, NC 27858 Telephone: (252) 758-4357 E-mail: [email protected] Website: www.realcrisis.org

* Non-profit organization providing information and referral, 24 hour crisis assistance and supportive counseling, which is free of charge and confidential.

Pitt County Council on Aging, Inc. – (252) 752-1717


BUSINESS /EMPLOYMENT

BUSINESS/CONSUMER INFORMATION

Better Business Bureau of Eastern NC (BBB) Address: 5540 Munford Road, Suite 130, Raleigh, NC 27612-2655 Telephone: (919) 277-4222 Fax: (919) 277-4221 E-mail: [email protected] Website: www.easternnc.bbb.org

*Provides objective, unbiased information about businesses and encourages/supports best practices. Consumers can file and search for complaints against businesses operating online and offline, charities and non-profit organizations. Educational information and expert advice is also offered on a variety of topics.

Greenville-Pitt County Chamber of Commerce Address: 302 S Greene Street, Greenville, NC 27834 Telephone: (252) 752-4101 Fax: (252) 752-5934 E-mail: [email protected] Website: www.greenvillenc.org

*Offers information and demographics about the Greenville-Pitt community to current residents, newcomers and businesses. Some services include newcomer’s packages, community data book (information about local governments and public education), listing of all the civic clubs and organizations in the community, listing of manufacturing companies in the area, lunch and learn seminars and more.

National Do Not Call Registry Telephone: (888) 382-1222 or TTY (866) 290-4236 Website: www.donotcall.gov

*This registry gives you a choice of whether or not to receive telemarketing phone calls. You can register your home phone or cell phone, free of charge. Placing your number on the registry will stop most, but not all, telemarketing calls. Complaints can be made if calls continue.




EMPLOYMENT

Eastern Carolina Vocational Center, Inc. (ECVC) Address: 2100 N Greene Street, Greenville, NC 27834 Mailing Address: PO Box 1686, Greenville, NC 27835 Telephone: (252) 758-4188 or (800) 758-4188 Fax: (252) 830-1260 E-mail: [email protected] Website: www.ecvcinc.com

*Provides job training and employment services to persons with disabilities in Pitt and surrounding counties.

Easter Seals UCP North Carolina – Supported Employment Training Address: 702 Cromwell Street, Suite F, Greenville, NC 27858 Telephone: (252) 353-8007 Fax: (252) 353-5559 Website: www.nc.easterseals.com

*Assists people with disabilities in finding and maintaining employment. Employment Security Commission of North Carolina Address: 3101 Bismark Street, Greenville, NC 27834 Telephone: (252) 355-9067 Website: www.ncesc.com

*Offers employment services, career planning and job search. Job Link Career Center (Pitt County) Address: 4054 Community Square Shopping Center, Suites J and K,

Greenville, NC 27834 (Adjacent to Pitt Community College) Mailing Address: PCC/JobLink, PO Box 7007, Greenville, NC 27835 Telephone: (252) 321-4534 Fax: (252) 321-4553 Website: www.regionqwdb.org/PittJL.htm

*Provides career planning, training and placement services for all age groups.




EMPLOYMENT

Vocational Rehabilitation (Greenville Office) NC Division of Vocational Rehabilitation Services Address: 101 Fox Haven Drive, Greenville, NC 27858 Telephone: (252) 830-8560 Fax: (252) 830-6599 Website: http://dvr.dhhs.state.nc.us

*Assists consumers with physical and emotional disabilities in developing job skills and securing job placement.

NC Division of Services For The Blind (Local Office) Address: 404 St. Andrews Drive, Greenville, NC 27834 Telephone: (252) 355-9016 or (800) 422-1877 Website: www.dhhs.state.nc.us/dsb/

*Provides assessment of employment needs, vocational and other job-related training, job counseling, job placement and follow-up.

Title V—Senior Employment Program Mid-East Commission Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 946-3116

*Provides part-time employment and on-the-job training opportunities to individuals over the age of 55. Career information and guidance, resume’ preparation and job placement services are also provided.



CAREGIVER RESOURCES

The Pitt County Council on Aging maintains a listing of caregivers interested in receiving information and notices of upcoming classes/workshops being offered in the area. If you would like to be added to this mailing list, please call the Pitt County Council on Aging at 752-1717 ext. 12 and leave your name, phone number and mailing address.

ADULT DAY CARE

Creative Living Center Address: 901 Staton Road, Greenville, NC 27834 Telephone: (252) 757-3344 Website: www.creativelivingnc.org

*An adult day health care program that serves senior and disabled adults, 18 years of age or older, in Pitt and surrounding counties. Services include: on-site RN/LPN (4 hours per day), along with therapeutic programs and activities. Participants must complete a registration process in advance. Both grants and private pay are available. Private pay fees are based on the participant’s level of care and income.

SUPPORT AND EDUCATION

Family Caregiving Program (American Red Cross—Pitt County Chapter) Address: 601 F Country Club Drive, Greenville, NC 27834-6124 Telephone: (252) 355-3800 Fax: (252) 355-8831 Website: https://www.pittredcross.org

*Provides educational sessions and resources aimed at teaching caregiving skills to caregivers and others in the community.

Family Caregiver Resource Specialist Mid-East Commission Area Agency on Aging Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 974-1837 Website: www.mecaaa.org

*Provides information and assistance, individual counseling, support groups, caregiver training and respite services to senior citizens in Beaufort, Bertie, Hertford, Martin and Pitt counties.



CAREGIVER RESOURCES

RELIEF FOR CAREGIVERS

Caregivers/Housecalls Program Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 Website: www.pittcoa.com

*Volunteers provide companionship, transportation and assistance with errands. Assistance is limited and based on volunteer availability.

Caregiver Respite Getaway Mid-East Commission Area Agency on Aging Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 974-1837 E-mail: [email protected]

*Provides relief to caregivers who are experiencing stress and/or fatigue. A three day, two night stay or one all day stay is arranged for the care recipient at a participating, licensed facility chosen by the caregiver. There is no charge for this program. Call the Family Caregiver Resource Specialist at the number listed above for eligibility guidelines.

Caregiver Support Group Creative Living Center Address: 901 Staton Road, Greenville, NC 27834 Telephone: (252) 757-3344

*A support group for anyone in the caregiver role. The group meets the 2nd Tuesday of each month from 12:30pm -1:30pm.

Respite Program Pitt County Department of Social Services Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1111

*Provides relief for the primary caregiver. A certified aide provides up to 4 hours per week of supervision for the care recipient. Call for eligibility guidelines.

Some long-term care facilities provide overnight respite for a fee. Contact the Pitt County Council on Aging at (252) 752-1717 for a listing of participating facilities in Pitt County.



DENTAL CARE

Donated Dental Services Mailing Address: PO Box 354883, Palm Coast, FL 32135 Telephone: (888) 426-7379 Web site: http://www.nfdh.org/joomla_nfdh/content/view/16/37/

*Provides dental care to disabled, elderly or medically compromised individuals who cannot afford necessary treatment and do not receive public assistance.

James D. Bernstein Dental Center Address: 261 Belvoir Highway, Greenville, NC 27834 Telephone: (252) 695-6355

*Provides dental cleanings, fillings, extractions, root canals, crowns, bridges, and partial and full dentures for individuals with no insurance. Prices based on a sliding fee scale.

National Foundation of Dentistry for the Handicapped Address: 1800 15th Street, Suite 100, Denver, CO 80202 Telephone: (303) 534-5360 Website: www.nfdh.org

*Arranges dental treatment and preventive education outreach to needy, disabled, elderly or medically compromised individuals through a national network of volunteer dentists.



DEPARTMENT OF SOCIAL SERVICES

(PITT COUNTY)

Pitt County Department of Social Services (DSS) Address: Pitt County Office Building, 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1111 Fax: (252) 413-1252 E-mail: George Perry, Director at [email protected]

The Pitt County Department of Social Services provides financial assistance and social services to all residents of Pitt County who meet eligibility criteria. Its purpose is to enable individuals to function at their maximum capacity, to become self-sufficient, to improve their standard of living, to learn to cope adequately with their problems, and to provide preventive services that will avoid family breakup and enable individuals to remain in their own homes. The two main program areas providing services are Income Maintenance Programs and the Services/Social Work Programs.

Income Maintenance Programs include - Work First Employment Services, Housing Referrals, Food Assistance (Food Stamps), Child Support Services, Emergency and Crisis Assistance, Work First Family Assistance, and Medicaid. Social Services also arranges for transportation to medical appointments for persons who receive Medicaid and have no means of transportation.

Services/Social Work Programs include - Adoption, Day-Care for Children, Foster Care for Adults and Children, Protective Services for Children and Adults, Case Management Services for Children and Adults, Services to the Handicapped or Aged and Disabled to include CAP (Community Alternative Program), Respite, Case Management and In-Home Services. The Department also monitors rest homes.

*Information above was taken directly from the Pitt County Government website: www.pittcountync.gov



DISABILITIES

ARC of Pitt County

Address: 1311 West Arlington Blvd., Suite 104, Greenville, NC 27834 Mailing Address: PO Box 30280, Greenville, NC 27834-6210 Telephone: (252) 756-1056 E-mail: [email protected] Website: www.arcpittnc.org

*Provides advocacy, support, education, training, workshops, family support and public awareness regarding developmental disabilities.

Easter Seals UCP North Carolina (Regional Office) Address: 2111 Neuse Blvd., Suite F, New Bern, NC 28560 Telephone: (252) 636-6007 or (800) 662-7119 for Raleigh office Fax: (252) 636-3732 E-mail: [email protected] Website: www.nc.easterseals.com

*Provides individual and community supports, child and family services, mental health services, supported employment training, durable medical equipment and advocacy.

Eastern Carolina Vocational Center, Inc. (ECVC) Address: 2100 N Greene Street, Greenville, NC 27834 Mailing Address: PO Box 1686, Greenville, NC 27835 Telephone: (252) 758-4188 Fax: (252) 830-1260 E-mail: [email protected] Website: www.ecvcinc.com

*Provides job training and employment services to persons with disabilities in Pitt and surrounding counties.

Eastern NC Center for Independent Living (ENC-CIL) Address: 300-D West Arlington Blvd., Greenville, NC 27834 Telephone: (252) 355-6215 E-mail: [email protected]

*Provides several services for independent living to persons with disabilities and their families. Services include: advocacy, information and referral, peer mentoring and independent living skills training.



DISABILITIES

North Carolina Assistive Technology Program Address: 2313-A Executive Park Circle, Greenville, NC 27834 Telephone: (252) 830-8575 (Voice/TTY) Fax: (252) 830-8576 E-mail: [email protected] Website: www.ncatp.org

*Provides assistive technology services to people of all ages and abilities. Adaptive equipment is available for demonstrations and short-term loan. Some services have a fee.

Independent Living Program NC Division of Vocational Rehabilitation (DVR) Address: 101 Fox Haven Drive, Greenville, NC 27835 Telephone: (252) 830-3471 Website: www.dhhs.state.nc.us

*Serves physically and mentally disabled individuals with independent living training, home and vehicle modification, peer counseling, advocacy, recreational therapy, leisure activities, coordination of resources, assistance with adaptive aids and prosthetics.

Vocational Rehabilitation (Greenville Office) NC Division of Vocational Rehabilitation Address: 101 Fox Haven Drive, Greenville, NC 27858 Telephone: (252) 830-8560 Fax: (252) 830-6599 Website: http://dvr.dhhs.state.nc.us

* Assists consumers with physical and emotional disabilities in developing job skills and securing job placement.

Social Security Administration Address: 2805 South Charles Boulevard, Greenville, NC 27858 Telephone: (252) 758-1634 Website: www.socialsecurity.gov

*Assistance in applying for Social Security benefits including disability, retirement, survivors benefits, Supplemental Security Income (SSI) and Medicare.



DISASTER SERVICES

American Red Cross (Pitt County Chapter) Address: 601-F Country Club Drive, Greenville, NC 27834 Telephone: (252) 355-3800 Fax: (252) 355-8831 Website: https://www.pittredcross.org/

*Provides disaster services, emergency preparedness, health and safety, armed forces services, blood services, community and school programs, and trainings--First Aid, CPR, AED, water safety, caregiving classes, and workplace safety.

Salvation Army Address: 2237 Dickinson Avenue, Greenville, NC 27834 Telephone: (252) 756-3388 or (252) 756-5215 (Thrift Store/Donation Site)

*Provides numerous disaster relief services (both immediate emergency assistance and long-term recovery help) to meet the basic needs of those who have been affected by disasters, both survivors and first responders (such as firefighters).

Special Medical Needs Registry Pitt County Emergency Management Address: Pitt County Office Building, 1717 W Fifth Street, Greenville, NC 27834 Telephone: (252) 758-4357 (REAL Crisis Center for registration)

*A computerized registry of people with special medical needs who may require assistance in the event of a disaster, such as a tornado, severe storm or chemical spill. Call the REAL Crisis Center with questions about registration.



DRIVING/VEHICLE

AAA (American Automobile Association) Carolinas Telephone: (800) 888-3262 (ext. 10883) Website: www.aaa.com

*“Roadwise Review: A Tool to Help Seniors Drive Safely Longer” is an interactive CD-ROM that measures 8 physical and mental abilities which can be utilized in the privacy of an individual’s home. Fee.

AARP Driver Safety Program (Pitt County) Telephone: (252) 847-8688 for event times and location Website: http://www.aarp.org/families/driver_safety/

*A classroom refresher course for drivers age 50 and older. The course is designed to help older drivers remain safe on today’s roads. No fee in Pitt County due to sponsorship from Safe Communities Coalition of Pitt County and Pitt Partners for Health, in collaboration with the local AARP chapter.

CarFit (Pitt County) Telephone: (252) 847-8688 for event times and location Website: www.car-fit.org

*Offers older adults the opportunity to check how well their personal vehicles "fit" them. A team of trained technicians and/or health professionals work with older drivers to ensure they "fit" their vehicle properly for maximum comfort and safety. A CarFit check takes approximately 20 minutes to complete and is offered free of charge.

Getting Around.org (Alternatives for Seniors Who No Longer Drive) Website: www.getting-around.org

*An interactive website that offers practical tools, information and resources for older drivers, family members of older drivers, professionals and others with an interest in the aging and driving issue.



DRIVING/VEHICLE

InRoads Driving Evaluation University Health Systems of Eastern Carolina Address: Regional Rehabilitation Center, 2100 Stantonsburg Road,

Greenville, NC 27834 Mailing Address: PO Box 6028, Greenville, NC 27835-6028 Telephone: (252) 847-0683

*Evaluates the patient's physical and visual skills, perceptual and cognitive abilities, need for adaptive equipment and on-the-road skills. Driver's training is available for appropriate clients. A valid driver's license or learner's permit is required and participants must receive medical clearance from their physicians. Costs are not covered by insurance and must be paid by the individual.

NC DMV (NC Division of Motor Vehicles) Address: 3148 Mail Service Center, Raleigh, NC 27699-3148 Telephone: (919) 715-7000 (Customer Service Office) Website: http://www.ncdot.org/dmv/

*Delivers motor vehicle services, promotes highway safety, enforces motor vehicle laws and maintains the integrity of official DMV records. Some of the services provided are outlined below:

NC DMV Driver’s License Offices (Pitt County)

• Greenville, Carolina East Centre (8:00am-5:00pm Monday-Friday) 3400 South Memorial Drive, Suite 10, Greenville, NC 27834 (252) 830-3456 or (252) 830-3457

• Farmville, Mobile Unit (Last Wednesday of each month 8am-5pm) 3672 N. Main Street, Farmville, NC 27828 Municipal Building NC DMV (Identification Cards) Contact any of the Driver’s License Offices listed above.

*Any resident of North Carolina can be issued a special identification card, for a fee, provided he or she does not have a valid driver license.



DRIVING/VEHICLE

NC DMV (Medical Advisory Board) Address: North Carolina Division of Motor Vehicles, Medical Review Unit,

3112 Mail Service Center, Raleigh, NC 27697 Telephone: (919) 861-3809 Fax: (919) 733-9569

*Accepts reports from physicians, courts, other DMV offices, police, family members, and other sources regarding unsafe drivers that should no longer drive. All medical information that is submitted to the DMV is reviewed. Reports are not anonymous or confidential and must be signed. The driver may request a copy of his/her record.

NC DMV (Handicapped Placards / Plates) Contact the Vehicle and License Plate Renewal Offices listed below. Applications also available online at: www.ncdot.org/DMV/vehicle_services/licenseplates/handicapped.html

*Both permanent and temporary handicap placards/plates are available through the NCDOT Division of Motor Vehicles for a fee. A Handicapped Drivers Registration Plate (showing the international symbol of access—a wheelchair) is also available to handicapped or visually impaired people for the regular license fee.

NC DMV Vehicle and License Plate Renewal Office(s):

• Greenville, Rivergate Shopping Center (Monday-Friday 8:30 -5:00) 3105 East 10th Street, Unit C, Greenville, NC 27858 (252) 758-8247

• Greenville, Carolina East Centre (Monday-Friday 8:30-5:00) 800 Mall Drive, Suite B, Greenville, NC 27834 (252) 756-5099

• Farmville, 3672 North Main Street, 27828 Monday-Thursday 8:00-5:00, Friday 8:00-12:00 (252) 753-6726



EDUCATIONAL OPPORTUNITIES

Seniors: Past, Present and Future is published every quarter by the Pitt County Council on Aging. It lists programs that are held throughout the county, including a variety of educational opportunities. It is available at the senior centers, on the Pitt County Council on Aging website (www.pittcoa.com), as well as libraries and other public locations. If you would like to be added to the mailing list for the newsletter and/or a monthly calendar of activities, please call (252) 752-1717.

Adult Basic Education Courses Address: Pitt Community College – Registration Office 3107 S Memorial Drive, Greenville, NC 27834 Telephone: (252) 493-7388

*Adult Basic Education (ABE) courses are taught on the Pitt Community College Campus. Fees vary depending on the course, and you must register three days prior to the beginning of class. Classes are offered free for seniors age 65 and over.

Lifelong Learning Program East Carolina University Division of Continuing Studies Telephone: (252) 321-9198 Contact: Dr. Lolita G. Harbit E-mail: [email protected]

*The Division of Continuing Studies at East Carolina University is planning to offer a Lifelong Learning Program to meet the learning needs of adults 50 and older in eastern North Carolina. Opportunities for intellectual stimulation, creative expression and personal development will be offered with no academic credits, examinations or grades. The adults’ desire for the joy of learning and personal fulfillment will be the underlying principle of these activities. For those interested in getting involved in program planning and/or the upcoming offerings, please contact Dr. Harbit at the number listed above.

Literacy Volunteers--Pitt County Address: 105-A E Arlington Blvd., Greenville, NC 27858 Telephone: (252) 353-6578 E-mail: [email protected]

*Trained volunteer tutors provide one on one and small group tutoring to adults with limited reading, writing or English speaking/literacy skills.



EDUCATIONAL OPPORTUNITIES

NC Cooperative Extension (Pitt County) Address: 403 Government Circle, Suite 2, Greenville, NC 27834 Telephone: (252) 902-1700 Fax: (252) 757-1456

*Provides resources, publications and educational programs on a wide variety of topics.

Pitt Community College Continuing Education Department Address: Economic and Community Development, 3107 S Memorial Drive Greenville, NC 27834-6716 Mailing Address: PO Drawer 7007, Greenville, NC 27835-7007 Telephone: (252) 493-7388

*Provides training and basic education for adults, regardless of their previous education. Variety of classes offered to enhance skills for a career or just for one’s personal enrichment.



EMERGENCY ASSISTANCE

Limited funds are available for fuel, food, medicine, utilities, rent and other emergencies to individuals and families in crisis. Eligibility requirements, services and office hours vary by agency. Please call the agency listed for more information. Ayden Christian Care Center Address: 109-B NW Avenue, Ayden, NC 28513 Telephone: (252) 746-2995

*Food pantry for individuals (55 and older or disabled) who live in Ayden or southern Pitt County. Individuals can get food items once a month and delivery is possible if the client is deemed eligible. Hours are Fridays only 9:30am-11:30am.

Catholic Charities Address: 204 E Arlington Blvd., Suite L, Greenville, NC 27858 Mailing Address: PO Box 8241, Greenville, NC 27835-8241 Telephone: (252) 355-5111

*Provides a small clothing/food pantry, counseling services (individual, family and marriage), immigration services and a support group for Hispanic women. The office is open on Mondays, Wednesdays and Thursdays.

Cornerstone Baptist Church Address: 1095 Allen Road, Greenville, NC 27834 Telephone: (252) 752-4156

*Provides financial/emergency assistance for food, clothing, rent and medications. Assistance is based on the availability of funds.

City of Greenville Fire and Rescue Fire Prevention and Life Safety Services Address: 500 S Greene Street, Greenville, NC 27834 Telephone: (252) 329-4408 or (252) 329-4390 E-mail: [email protected]

*All Greenville residents can receive assistance with the installation of a smoke detector. In approved circumstances, a free smoke detector is available through the "Code Red" Smoke Detector Program. Individuals must meet age and financial criteria, reside in the city limits of Greenville and own their own home to qualify for the “Code Red” Smoke Detector Program.




Emergency Assistance Ministry Address: 207 Manhattan Avenue, Greenville, NC 27834 Telephone: (252) 551-9112

*Office hours: Monday thru Thursday from 10am to 1pm and Fridays from 10am to 12noon. Call for more information about the type of assistance offered.

Exalted Word Ministries Church Address: 2816 Hwy 903 North, Stokes, NC 27812 Telephone: (252) 757-2701

*Prepares and distributes food boxes to seniors and others within the community. Operates on Wednesdays. Call for more details about hours.

First Born Community Development Center Address: 912 Blackjack Grimesland Road, Grimesland, NC 27837 Mailing Address: PO Box 308, Grimesland, NC 27837 Telephone: (252) 758-6147

*Distributes food boxes to individuals and families within the community. Some delivery to homebound seniors and disabled individuals is available.

Food Bank of Central and Eastern North Carolina Address: 496 West Ninth Street, Greenville, NC 27834 Telephone: (252) 752-4996 Website: www.foodbankcenc.org

*Distributes food to non-profit agencies that serve the hungry (soup kitchens, food pantries, shelters, after school programs) and maintains a listing of all food pantries within Pitt County.

Memorial Baptist Benevolence Program Address: 1510 SE Greenville Boulevard, Greenville, NC 27858 Telephone: (252) 756-5314

*Food pantry for Pitt County residents in need of food.

Philippi Church of Christ Address: 3760 Philippi Drive, Greenville, NC 27834 Telephone: (252) 752-7205

*Food pantry for Pitt County residents in need of food.




Pitt County Council on Aging, Inc. (Project Fan/Heat Relief) Address: 4551 County Home Road, Greenville, NC 27834 Telephone: (252) 752-1717

*Fans are provided, free of charge, to senior citizens over the age of 60 who do not have air conditioning. Other restrictions apply. Donations of new fans are also accepted.

Pitt County Department of Social Services (Emergency Services/Assistance) Address: 203 Government Circle (Human Services Building) Telephone: (252) 902-1111

*Operates the emergency financial assistance program to assist with rent, food, utilities, fuel and medications for individuals and families in crisis. Eligibility guidelines vary by program.

Real Crisis Intervention, Inc. Address: 600 E 11th Street, Greenville, NC 27858 Telephone: (252) 758-4357 Fax: (252) 758-0455 Website: www.realcrisis.org

*Provides information and referral, crisis intervention/counseling, Pitt Resource Connection (network and database of other organizations that provide emergency assistance), community outreach, victim services and volunteer opportunities throughout Pitt County.

Salvation Army Address: 2237 Dickinson Avenue, Greenville, NC 27834 Telephone: (252) 756-3388 or (252) 756-5215 (Thrift Store/Donation Site)

*Provides assistance with food, clothing, medication, utilities and rent. Must meet eligibility requirements.

Victory Deliverance Center Address: 913 Dickinson Avenue, Greenville, NC 27834 Telephone: (252) 758-7557

*Operates a food pantry for individuals in need.




THRIFT STORES

Goodwill Industries Address: 720 Red Banks Road, Greenville, NC 27858 Telephone: (252) 321-1886

*Donated items of clothing, accessories and household goods are sold at discounted prices.

My Sister’s Closet Address: 2810 East 10th Street, Greenville, NC 27858 Telephone: (252) 754-2495

*Donated items of clothing, accessories and some toys are sold at discounted prices. Salvation Army Thrift Store Address: 2237 Dickinson Avenue, Greenville, NC 27834 Telephone: (252) 756-5215 (Thrift Store/Donation Site)

*Donated items of clothing, household items, furniture, toys and miscellaneous items are sold at discounted prices.



END OF LIFE CARE PLANNING

See also: LEGAL

The End of Life Care Coalition sponsors a monthly Advance Care Planning Clinic at the Pitt County Council on Aging to provide education and assistance with advance directives. Advance directives must be notarized; trained facilitators and notaries are available, free of charge, during the monthly clinics. It is advisable to seek the help of an attorney when making a will, establishing a trust or designating a power of attorney to make property, financial and other legal decisions. Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717

*Advance Care Planning Clinics—trained facilitators and notaries are available, free of charge, to assist with advance directives. Please call for dates and times.

Advance Healthcare Directive Registry (On-Line Registry) Department of Secretary of State Mailing Address: PO Box 29622, Raleigh, NC 27626-0622 Telephone: (919) 807-2167 E-mail: [email protected] Website: www.secretary.state.nc.us/ahcdr

*Individuals can download and register advance directives and make them available on-line using a pass code. In order to register the completed documents online, send a $10 fee (per document) with the documents to the above address. Available documents include: health care power of attorney, living will, advance instructions for mental health treatment and anatomical gifts (organ donations). Changes can be made at later dates.



END OF LIFE CARE PLANNING

See also: LEGAL

End of Life Care Coalition of Eastern Carolina Mailing Address: PO Box 33, Greenville, NC 27835 Telephone: (252) 847-0868 Website: www.endoflifecarecoalition.org

*Provides education and support to help area residents have conversations and make decisions that lead to compassionate and comfortable care at the end of life.

o Advanced Care Planning Clinics-- trained facilitators and notaries assist individuals in completing advance directive documents (living wills and health care powers of attorney) free of charge.

o Educational Series--addresses issues related to advance care planning or end of life issues. Programs are offered throughout the year. Call for upcoming events and locations.

Palliative Care Compassionate, specialized care, designed to give relief to patients through symptom management and by addressing the spiritual, emotional and psychosocial burdens of disease. The goal is not to cure, but to provide comfort and maintain the highest possible quality of life. If you or a loved one is a patient at Pitt County Memorial Hospital and you are interested in learning more about the palliative care services offered by the hospital, call (252) 847-0868.



FINANCIAL

COUNSELING Clearpoint Financial Solutions Address: 205 SW Greenville Blvd., Suite 300, Greenville, NC 27834 Telephone: (252) 355-1156 or (877) 877-1995 (Toll Free Greenville) Fax: (252) 355-8011 Website: www.clearpointfinancialsolutions.org

*Offers debt, credit, budgeting and financial goals counseling. Services are provided by a trained financial counselor for a fee of $30. Workshops are also available.

The National Association of Personal Financial Advisors Telephone: (800) 366-2732 Website: www.napfa.org

*Maintains a listing of financial advisors that charge a fee, instead of a commission.

PERSONAL FINANCIAL MANAGEMENT

For many seniors, paying bills can be very difficult, but there are options. Individuals can be hired or family members can help. By going on-line, long distance family members can quickly and easily pay bills. Paperwork Solutions, LLC Telephone: (252) 758-2909 Fax: (252) 757-0921 E-mail: [email protected]

*Provides assistance with day-to-day financial tasks such as bill paying, check writing, statement reconciliation, organizing documents, verifying insurance claims, creating budgets and handling correspondence. Clients are provided services in their own homes so they remain actively involved in their affairs. Fee involved, call for details.



HEARING AND SPEECH IMPAIRMENTS

Better Hearing Institute Address: 1444 I Street NW, Suite 700, Washington, DC 20005 Telephone: (800) 327-9355 or (202) 449-1100 Website: www.betterhearing.org

*Not-for-profit organization that educates the public about the issues of hearing loss. They produce and distribute educational materials about hearing loss and operate a call center for consumers who have questions about hearing loss.

ECU Speech-Language and Hearing Clinic Address: 1310 Health Sciences Building, Greenville, NC 27858 Telephone: (252) 744-6104 Fax: (252) 744-6109 Website: http://www.ecu.edu/cs-dhs/csd/clinic.cfm

*Offers comprehensive hearing and balance services including speech-language consultation, evaluation and therapy. Hearing screenings and informational programs are also offered.

Hear Now Telephone: (800) 648-HEAR (4327)

Website: www.sotheworldmayhear.org/hearnow/ *Provides free or low cost hearing aids to deaf and hard of hearing persons with limited financial resources who permanently reside within the United States. Hear Now also collects hearing aids for recycling purposes.

International Hearing Society Address: 20361 Middlebelt, Livonia, MI 48152 Telephone: (800) 521-5247 or (313) 478-2610 Website: www.ihsinfo.org/

* Provides information on hearing loss and referral to hearing specialists. Referrals for assistance with obtaining hearing aids are also provided.



HEARING AND SPEECH IMPAIRMENTS

Wilson Regional Resource Center for the Deaf and Hard of Hearing Address: 216 W Nash Street, Suite A, Wilson, NC 27893 Telephone: (800) 999-6828 Toll Free Voice (252) 243-3104 Voice

(800) 205-9925 Toll Free TTY (800) 205-9925 TTY Website: http://dsdhh.dhhs.state.nc.us/division/rrc/rrc.html

*Provides numerous direct, community-based services for the deaf, hard of hearing, deaf-blind and deaf with other disabilities living in North Carolina. Centers are open to customers and their families, professionals and individuals seeking information or assistance.

Telecommunications Equipment Distribution Program (TEDP) North Carolina Department of Health and Human Services, Division of Services for the Deaf and the Hard of Hearing Contact: Wilson Regional Resource Center for the Deaf and Hard of Hearing (see information above)

*Provides specialized telephone equipment, at no charge, to financially qualifying residents of NC with a hearing or speech impairment. Equipment includes text telephones (TTYs or TDDs), amplified telephones, hearing aids with t-coil technology, large visual display telephones, voice-carryover telephones, electro larynx and speech aid equipment. An application must be completed.

Telecommunications Relay Service (TRS) North Carolina Department of Health and Human Services, Division of Services for the Deaf and the Hard of Hearing Contact: Wilson Regional Resource Center for the Deaf and Hard of Hearing (see information above)

*Allows a deaf, hard of hearing, deaf-blind or speech impaired individual to use special equipment to call to the Relay Center. A specially trained operator relays messages between the relay user using a text telephone or an assistive device and a hearing person using a standard telephone.



HOME CARE

Trained professionals and paraprofessionals in Pitt County provide a range of services that can enable a functionally impaired person to remain at home and they are outlined in this section. See Yellow Pages for listings of other home health services.

A Consumer's Guide to Home Care In North Carolina is available on the NC Division of Health Service Regulation website at http://www.ncdhhs.gov/dhsr/families.html

IN-HOME COMPANIONSHIP AND CARE SERVICES

Provide fee-for-service aides to assist with tasks such as companionship, transportation, meal preparation, errands, etc. Personal care assistance is sometimes available, but varies by agency. Comfort Keepers Address: 1939 White Hollow Drive, Greenville, NC 27858 Telephone: (252) 931-0099 Website: www.comfortkeepers.com/caregivers/499/

*In addition to services outlined above, personal care services, medication reminders and emergency response monitoring services are also available.



HOME CARE

Pitt County Council on Aging, Inc. (Caregivers/Housecalls Program) Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 ext. 6 Fax: (252) 752-9365 Website: www.pittcoa.com

*Volunteers provide assistance with companionship, transportation and errands. Assistance with meal preparation, housecleaning or personal care cannot be provided. Services are based on the availability of volunteers.

Pitt County Department of Social Services (Adult Services Unit) In-home Aide Services Program (IHAS) Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1111

*Provides assistance with personal care and housekeeping for individuals over the age of 65 who do not receive Medicaid. Eligibility and the level of assistance needed will be determined by a social worker after an in-home assessment has been completed. Program availability is based on funding.

For a list of independent caregivers (private pay aides/sitters) call the Pitt County Council on Aging at (252) 752-1717

HOME CARE AGENCIES

Provide nurse-supervised aides who can assist with homemaking, companionship and personal care tasks. Medicare does not pay for this service. Some agencies may accept long-term care insurance. Medicaid may fund the service with a physician’s order. Contact the agency for more information. Action Health Staffing Address: 609-A Country Club Drive, Greenville, NC 27834 Telephone: (252) 756-0300

*Medicaid certified; requires a physician’s order for Medicaid. Private pay also accepted. Call for details.



HOME CARE

HOME CARE AGENCIES All Caring Network Address: 3106 S Memorial Drive, Suite D, Greenville, NC 27834 Mailing Address: PO Box 30836, Greenville, NC 27834 Telephone: (252) 757-1900 Website: www.allcaringnetwork.com


CarePartners

Address: 554 Second Street, Suite 118, Ayden, NC 28513 Mailing Address: PO Box 124, Ayden, NC 28513 Telephone: (252) 746-9020 Website: www.carepartnersnc.com

*Medicaid certified; requires a physician’s order for Medicaid. Private pay and some private insurance plans also accepted. Call for details.

ComForcare Senior Services Address: 125-A Oakmont Drive, Greenville, NC 27858 Telephone: (252) 243-4020 Website: www.comforcare.com


Community Home Health Address: 600 East Lyndale Court, Greenville, NC 27858 Telephone: (252) 353-5100


Home Life Care Address: 4054 South Memorial Drive, Suite H, Winterville, NC 28590 Telephone: (252) 355-1118 or (800) 819-8988 Website: www.homelifecareinc.com




HOME CARE

HOME CARE AGENCIES Interim Healthcare Address: 657 South Memorial Drive, Greenville, NC 27834 Telephone: (252) 758-7665


LeChris Health Systems Address: 2050 Eastgate Drive, Suite E, Greenville, NC 27858 Telephone: (252) 353-8452


Maxim Healthcare Services Address: 2245 Stantonsburg Road, Suite J, Greenville, NC 27834 Telephone: (252) 353-1182 Website: www.maxhealth.com


Northcare Health Services Address: 640 Medical Drive, Suite H, Greenville, NC 27834 Mailing Address: PO Box 8424, Greenville, NC 27834 Telephone: (252) 757-0029


Pinnacle Home Care, Inc. Address: 903 East Arlington Blvd., Greenville, NC 27858 Telephone: (252) 355-4703 Website: www.pinnhomecare.com

*Medicaid certified; requires a physician’s order for Medicaid. Cannot pay privately. Call for details.

Quality Home Staffing, Inc. Address: 2245 Stantonsburg Road, Suite C, Greenville, NC 27834 Telephone: (252) 752-0168 Website: www.qualityhomestaffing.com




HOME CARE

HOME CARE AGENCIES

SILVERcare Address: 2865 Charles Blvd., Greenville, NC 27858 Mailing Address: PO Box 3262, Greenville, NC 27836 Telephone: (252) 355-5677 Website: www.silvercareweb.com


Wilson’s Home Care Agency Address: 1528 S Evans Street, Suite C 3, Greenville, NC 27834 Telephone: (252) 353-8020


HOME HEALTH AGENCIES

Medicare certified home health agencies provide a variety of skilled services such as nursing, social work, and physical, speech and occupational therapies. Nurse-supervised personal care aides are sometimes provided. All services require a physician’s order.

Home Health and Hospice (3HC) Address: 1880 W Arlington Blvd., Greenville, NC 27834 Telephone: (252) 758-8212 Website: www.3HC.org

Tar Heel Home Health Address: 1970 W Arlington Blvd., # B2, Greenville, NC 27834 Telephone: (252) 353-3300 University Home Care Address: 1005 WH Smith Blvd., Greenville, NC 27834 Mailing Address: PO Box 8125, Greenville, NC 27835 Telephone: (252) 847-7830



HOME DELIVERED MEALS

MEALS ON WHEELS

Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 Fax: (252) 752-9365 Website: www.pittcoa.com

*Operates a nutrition program for homebound adults, age 60 and older, who are unable to prepare a meal and have no one to assist them. An in-home assessment is completed by a social worker and participants must be approved for this service in advance. Meals are delivered throughout Pitt County and participants are provided an opportunity to voluntarily contribute to the cost of the meal.

PRIVATE MEAL DELIVERY SERVICE Restaurant Runners Telephone: (252) 551-EASY (3279) Fax: (252) 758-3645 Email: [email protected]

*Delivers meals from participating restaurants within the city limits of Greenville. for a delivery charge of $3.99. An additional $2 charge will be added to the delivery fee for food orders that do not reach $10.00. Some limits on the delivery area do exist. Gratuity is not included in most totals. Call for more information (prices subject to change).

PRIVATE MEAL PREPARATION (PERSONAL CHEF)

Chef on Thyme (Chef Mark Davies) Telephone: (252) 327-0687 or (252) 756-9778 Email: [email protected] Website: http://www.chefonthyme.com/

*Provides menu planning, grocery shopping, preparation and storing of meals. Contact Chef Mark Davies by phone or via the web for a personalized quote.



HOME DELIVERED

PRESCRIPTION MEDICATIONS

Best Value Drug Address: 128 N Main Street, Farmville, NC 27828 Telephone: (252) 753-2092

*Delivers to Farmville, Greenville and Winterville; $1.00 fee for delivery. Edward’s Pharmacy Address: 131 3rd Street, Ayden, NC 28513 Telephone: (252) 746-3492 ext. 4

*Delivers within Pitt County; no fee for delivery. Healthwise Pharmacy Address: 615 B South Memorial Drive, Greenville, NC 27834 Telephone: (252) 752-0338

*Delivers within Pitt County; no fee for delivery. Hometown Pharmacy Address: 1631 SE Greenville Blvd., Greenville, NC 27858 Telephone: (252) 752-0003

*Delivers within Greenville and Winterville city limits. Inquire about other areas. No fee for delivery.

Kue’s Pharmacy Address: 3793 South Main Street, Farmville, NC 27828 Telephone: (252) 753-4697

*Delivers within Farmville city limits and a 12 mile radius thereof. Inquire about other areas; $1.00 fee for delivery.

Medical Park Pharmacy Address: 1872 Arlington Blvd., Greenville, NC 27834 Telephone: (252) 321-0222

*Delivers within most of Pitt County. Call for details, no fee for delivery.



HOME MODIFICATIONS & REPAIR PROGRAMS

Community Development Program--Pitt County Planning Department Telephone: (252) 902-3280 or (252) 902-3281

The Community Development Program uses funds from various sources to provide four different grants that help rehabilitate or replace houses that are occupied by the homeowner and located outside the city limits. Each program has strict eligibility requirements and funding guidelines. Call the number listed above for more information. The programs are listed below:

HOME—This program is utilized to repair or replace houses. The program offers up to $50,000 for repairs or up to $60,000 for replacements. There are strict guidelines and requirements including the placement of a lien on the improved home for eight years. This grant is offered every year.

Community Development Block Grant (CDBG)—This grant also offers the same funding limitations and follows the same strict guidelines as the HOME grant. However, this grant is only offered every three years.

NC Housing Finance-Single Family Rehabilitation (SFR)—This grant is available for senior citizens (age 62+). This grant also offers the same funding limitations and follows the same strict guidelines as the HOME grant. However, this grant is only offered every three years.

NC Housing Finance-Urgent Repair Program (URP)—This grant offers specific urgent repairs to life and health threatening concerns. However, this grant is only offered every other year.

Community Development Department--City of Greenville Planning Department Telephone: (252) 329-4481 or (252) 329-4505

The home rehabilitation programs listed below are designed to assist low to moderate owner occupied households in the rehabilitation of their homes. Recipients must reside within the city limits of Greenville. Each program has strict eligibility requirements and funding guidelines. Brief descriptions are provided below, please call for detailed guidelines and criteria. Elderly Owner Occupied Rehabilitation Program--Deferred payment, home rehabilitation loans for low-to-middle income homeowners over the age of 62.

Owner Occupied Rehabilitation Grant/Loan Program—Rehabilitation grants and loans for low and moderate income individuals. Homes must be owned, presently occupied by the homeowner and be within designated areas of the city.



HOME MODIFICATIONS & REPAIR PROGRAMS

Independent Living Program NC Division of Vocational Rehabilitation (DVR) Address: 101 Fox Haven Drive, Greenville, NC 27835 Telephone: (252) 830-3471 Website: http://dvr.dhhs.state.nc.us/DVR/IL/ilhome.htm

* This program provides home modifications and equipment purchases for eligible persons with significant disabilities so they can live independently.

Martin County Community Action (Weatherization Assistance Program) Mailing Address: PO Box 806, Williamston, NC 27892 Telephone: (252) 792-7111 Fax: (252) 792-1248

*Provides home improvements designed to increase energy efficiency, as well as a Heating/Air Repair and Replacement program to replace inefficient heating/air systems. Low income persons age (60+), persons with disabilities age (18+) or families with children can obtain applications by calling the Martin County office. This program is also available to Pitt County residents. Applicants must own their home and meet financial requirements.

Pitt County Council on Aging, Inc. SPICE for Life (Senior Safety, Prevention, Intervention, Community-Education) Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717

*Provides home safety assessments conducted by a licensed occupational therapist with recommendations for home modifications and equipment designed to prevent falls. Program availability based on funding.

USDA Home Repair Loan and Grant Program (Greenville Area Office) Telephone: (252) 752-2035 Website: http://www.rurdev.usda.gov

*Assists very low income homeowners, age 62 and over, in rural areas, with home repairs, improvements and removal of health and safety hazards that will make their home safer and more sanitary. Call for more details.

Veterans Affairs (Home Improvements and Structural Alterations) Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-3090

*Assists disabled veterans with necessary home improvements to provide access to/in the home. Other eligibility requirements exist. Call for more details.



HOSPICE CARE

Provides palliative care for terminally ill patients. Physician or others (social workers, family members, etc.) can refer patients. For the latter, the hospice physician will be consulted. Patients should have a life expectancy of six months or less. Bereavement counseling (both individual and group) is available, whether Hospice services were or were not used prior to a patient’s death. Carolinas Center for Hospice and End of Life Care Mailing Address: PO Box 4449, Cary, NC 27619-4449 Telephone: (919) 677-4100 or (800) 662-8859 Website: www.carolinasendoflifecare.org

*Can access information about hospices throughout NC and SC.

INPATIENT HOSPICE FACILITY

Service League of Greenville Inpatient Hospice Facility University Health Systems of Eastern Carolina Address: 920 Wellness Drive, Greenville, NC 27834 Mailing Address: PO Box 6028, Greenville, NC 27835-6028 Telephone: (252) 847-2000

*Non-residential, eight-bed facility designed to create a homelike environment for the patient, family and friends. The facility provides inpatient hospice care to patients who require a more intensive level of care, usually available only at a hospital. The goal is to provide short-term, comprehensive, and intensive interventions that will stabilize patients, make it possible for them to return to their home setting and continue receiving home hospice care.



HOSPICE CARE

OUTPATIENT HOSPICE CARE IN THE HOME

Aseracare Hospice Address: 4051 S Memorial Drive, Winterville, NC 28590 Mailing Address: PO Box 1645, Greenville, NC 27835 Telephone: (252) 353-3326 Website: www.aseracare.com Community Home Care and Hospice Address: 3740 S Evans Street, Greenville, NC 27834 Telephone: (252) 355-4566 Home Health and Hospice (3HC) Address: 1880 W Arlington Blvd., Greenville, NC 27834 Telephone: (252) 758-8212 Website: www.3hc.org/ United Hospice of Eastern Carolina Address: 3723 W Wilson Street, Farmville, NC 27262 Mailing Address: PO Box 201, Farmville, NC 27262 Telephone: (800) 965-1636 Website: www.uhs-pruitt.com University Home Care and Hospice Address: 1005 WH Smith Blvd., Greenville, NC 27835 Mailing Address: PO Box 8125, Greenville, NC 27834 Telephone: (252) 847-7830 Website: www.uhseast.com/body.cfm?id=337



HOUSING

The Pitt County Council on Aging maintains a listing of independent and subsidized apartments for seniors. Although some of the units are solely for senior citizens, others have no age limit, but are listed because they are subsidized. Contact information, as well as application guidelines and age restrictions are noted. Please contact the Pitt County Council on Aging at (252) 752-1717 for a “Housing List”. Ayden Housing Authority Address: 4316 Liberty Street, Ayden, NC 28513 Telephone: (252) 746-2021

*Provides income-based rental housing. Farmville Housing Authority Address: 172 Anderson Avenue, Farmville, NC 27828 Telephone: (252) 753-5347

*Provides income-based rental housing. Greenville Community Shelter Address: 207 Manhattan Avenue, Greenville, NC 27834 Telephone: (252) 752-0829

*Provides shelter for people who are temporarily homeless. Job training skills, social services and transitional housing (certain restrictions and eligibility criteria) can also be provided.

Greenville Housing Authority Address: 1103 Broad Street, Greenville, NC 27834 Telephone: (252) 329-4000

*Provides income-based rental housing.



HOUSING

OTHER RESOURCES

Habitat for Humanity of Pitt County, Inc. Address: 402 W 10th Street, Greenville, NC 27834 Telephone: (252) 758-2947 E-mail: [email protected] Website: www.habitatpittco.org

*Accepts donations to build houses for persons who meet income eligibility requirements. Clients work with volunteers to build their own house which is sold to them at no profit and a 0%interest rate. The client pays closing costs, down payment and donates work hours.

Reverse Mortgage Counseling Homeowners, 62 years of age and older, can convert a portion of their home equity into tax free cash that can be used for any purpose without requiring monthly payments. When the borrower permanently moves out of the home, the loan becomes due and payable. For more information, contact a reverse mortgage counselor at one of the two agencies listed below:

Mid-East Commission Area Agency on Aging Telephone: (252) 974-1854

*Free counseling.

Progressive Action and Restoration Telephone: (252) 329-8141

*Free counseling. Rural Development, USDA (Greenville Area Office) Address: 403 Government Circle, Suite 4, Greenville, NC 27834 Telephone: (252) 752-2880

* Offers housing improvement and repair grants for senior citizens, housing loans to farm and non-farm residents and rural housing loans.



HOUSING

Section 8 Housing Choice Voucher Program Financial housing assistance that enables families to secure housing at reduced rental amounts. Call the agencies listed below for information about eligibility requirements and the application process.

Properties in Pitt County: Mid-East Regional Housing Authority Address: 1722 W 5th Street, Greenville, NC 27834 Telephone: (252) 752-9548

Properties in the City of Greenville: Greenville Housing Authority Address: 1103 Broad Street, Greenville, NC 27834 Telephone: (252) 329-4000



INFORMATION & REFERRAL

Programs designed to provide information, referral and printed materials to the public about services and programs for seniors.

INFORMATION AND REFERRAL NETWORK FOR AGING SERVICES

Pitt County Council on Aging, Inc. (Senior InfoLine) Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 Fax: (252) 752-9365 Website: www.pittcoa.com

*(Local) Information and referral for resources in Pitt County. Mid-East Commission Area Agency on Aging Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 974-1836 Website: www.mecaaa.org

*(Regional) Information and referral for resources in Beaufort, Bertie, Hertford, Martin and Pitt counties.

Care-Line, NC Department of Health and Human Services Telephone: (800) 662-7030 (English/Espanol)

(919) 855-4400 (local or out of state) (877) 452-2514 (TTY Dedicated)

E-mail: [email protected]. Website: www.nccarelink.gov

*(Statewide) Information and referral for resources in North Carolina. National Eldercare Locator (Administration on Aging) Telephone: (800) 677-1116 Website: www.eldercare.gov

*(National) Location of information and referral services in other states.




North Carolina Division of Aging and Adult Services Address: Taylor Hall, 693 Palmer Drive, Raleigh, NC 27699-2101 Mailing Address: 2101 Mail Service Center, Raleigh, NC 27699-2101 Telephone: (919) 733-3983 Website: www.dhhs.state.nc.us/aging

OTHER INFORMATION AND REFERRAL PROVIDERS AARP – American Association of Retired Persons Address: 601 E Street NW, Washington, DC 20049 Telephone: (888) 687-2277 Website: www.aarp.org

*Provides educational materials about topics on healthy living, financial planning, consumer protection, caregiving, and driver safety courses.

Greenville-Pitt Chamber of Commerce Address: 302 S Greene Street, Greenville, NC 27834 Telephone: (252) 752-4101 Website: www.greenvillenc.org

*Provides a variety of information about the City of Greenville and Pitt County for residents and visitors.

Greenville-Pitt County Convention and Visitors Bureau Address: 303 SW Greenville Blvd., Greenville, NC 27834 Telephone: (252) 329-4200 Website: www.visitgreenvillenc.com

*Provides guides, maps and information about places of interest, events, and lodging in Greenville and Pitt County.

National Health Information Center Telephone: (240) 453-8280 E-mail: [email protected] Website: www.health.gov/nhic/

*Health information and referral service. Database includes 1,400 organizations and government offices.




OTHER INFORMATION AND REFERRAL PROVIDERS

NC Cooperative Extension (Pitt County) Address: 403 Government Circle, Suite 2, Greenville, NC 27834 Telephone: (252) 902-1700 Fax: (252) 757-1456 Website: http://pitt.ces.ncsu.edu/

*Offers resources, publications and educational programs on a wide array of topics.

North Carolina Department of Insurance Consumer Services Division Telephone: (800) 546-5664 Website: http://www.ncdoi.com/Consumer/consumer_home.asp

*Provides information, education and publications about property, casualty, life and health insurance.

NC Senior Citizens Association Mailing Address: PO Box 34, Fayetteville, NC 28302 Telephone: (910) 323-3641 Website: www.ncseniorcitizens.org

*Administrative office that provides seminars and newspapers for seniors. For more details call or visit their website.

Real Crisis Intervention, Inc. Address: 600 E 11th Street, Greenville, NC 27858 Telephone: (252) 758-4357 Fax: (252) 758-0455 Website: www.realcrisis.org

* Provides information and referral, crisis intervention/counseling, Pitt Resource Connection (network and database of other organizations that provide various services), community outreach, victim services and volunteer opportunities throughout Pitt County.




SHIIP – Seniors’ Health Insurance Information Program Address: 11 S Boylan Avenue, Raleigh, NC 27603 Telephone: (252) 752-1717 or (800) 443-9354 E-mail: [email protected] Website: www.ncshiip.com

*Answers questions and counsels Medicare beneficiaries about Medicare, Medicare supplements, Medicare prescription drug plans, Medicare Advantage, long-term care insurance and other health insurance concerns.

United Way of Pitt County Address: 1020 Red Banks Road, Manpower Bldg., Suite 201, Greenville, NC 27858 Mailing Address: PO Box 1028, Greenville, NC 27835-1028 Telephone: (252) 758-1604 Website: www.uwpcnc.org

*Volunteer driven, non-profit organization that brings together community volunteers with health and human services agencies to improve the lives of local residents. Technical and resource assistance is also provided to human service organizations.



LEGAL

Advance Healthcare Directive Registry (On-Line Registry) Department of Secretary of State Mailing Address: PO Box 29622, Raleigh, NC 27626-0622 Telephone: (919) 807-2167 E-mail: [email protected] Website: www.secretary.state.nc.us/ahcdr

**Individuals can download and register advance directives and make them available on-line using a pass code. In order to register the completed documents online, send a $10 fee (per document) with the documents to the above address. Available documents include: health care power of attorney, living will, advance instructions for mental health treatment and anatomical gifts (organ donations). Changes can be made at later dates.

Certified Elder Law Attorney Graham, Nuckolls & Brown Address: 321 Evans Street, Greenville, NC 27858 Telephone: (252) 757-3535

*Published, certified specialist in elder law who provides legal services related to elder law. Focuses in estate planning and administration. Fee for service.

Elder Law Attorney Colombo, Kitchin, Dunn, Ball & Porter Address: 1698 E Arlington Blvd., Greenville, NC 27858 Telephone: (252) 321-2020

*Provides legal services related to elder law, Medicaid planning, guardianships and incompetence issues. Fee for service.

Legal Aid of North Carolina (Greenville Office) Address: 301 S Evans Street, Suite 200, Greenville, NC 27858 Mailing Address: PO Box 7283, Greenville, NC 27835-7283 Telephone: (252) 758-0113 or (800) 682-4592 Fax: (252) 758-1843 Website: www.legalaidnc.org

*Provides legal assistance in civil matters (non-criminal) to eligible, low-income clients who live in Pitt, Hyde, Martin, Tyrrell and Washington counties at no charge.



LEGAL

National Academy of Elder Law Attorneys, Inc. Address: 1604 N Country Club Road, Tucson, AZ 85716 Website: www.naela.org Telephone: (520) 881-4005

*A non-profit association comprised of attorneys who deal with legal issues affecting the elderly and disabled. Provides resource information and assistance in identifying an elder law attorney.

North Carolina Academy of Trial Lawyers (NC Free Legal Help Database) Telephone: (919) 832-1413 Website: www.ncfreelegalhelp.com

*Online database that matches the user with a local attorney who will provide free consultation.

North Carolina Attorney General’s Office Mailing Address: 9001 Mail Service Center, Raleigh, NC 27699-9001 Telephone: (919) 716-6400 Consumer Protection Division (877) 5-NOSCAM (667226) Website: www.ncdoj.com

North Carolina Lawyer Referral Service Mailing Address: PO Box 3688, Cary, NC 27519 Telephone: (919) 677-8574 or (800) 662-7660 Website: www.ncbar.org

*Provides referral to a local attorney of good standing for consultation and representation, if needed. No referrals to pro bono attorneys.

Senior Citizens Handbook Laws and Programs Affecting Senior Citizens in North Carolina Mailing Address: PO Box 3688, Cary, NC 27519 Telephone: (919) 677-0561 or (800) 662-7407 Website: www.ncbar.org/public/publications/index.aspx Click on Senior Citizens Handbook

*This publication provides a brief overview of some of the laws affecting North Carolina’s senior citizens. To receive a copy call 1-800-662-7407 or visit their website for the most recent edition. Published by the Law and Aging Committee, Young Lawyers Division of the NC Bar Association. Updates are made to the handbook as funding allows.



LIBRARIES/LITERACY

LIBRARIES

Bethel Library Address: 201 W Railroad Street, Bethel, NC 27812 Telephone: (252) 825-0782

Farmville Public Library Address: 4276 W Church Street, Farmville, NC 27828 Telephone: (252) 753-3355 Website: www.farmville-nc.com/departments_library.htm

Joyner Library Address: East 5th Street, Greenville, NC 27858 Telephone: (252) 328-6518 Website: www.ecu.edu/lib

Pitt Community College Address: 1986 Pitt Tech Road, Winterville, NC 28590 Mailing Address: PO Drawer 7007, Greenville, NC 27835 Telephone: (252) 493-7357 Website: www.pittcc.edu/academics/library/

Sheppard Memorial Library Address: 530 Evans Street, Greenville, NC 27858 Telephone: (252) 329-4580 Website: www.sheppardlibrary.org/

Town of Ayden Library Address: 451 Second Street, Ayden, NC 28513 Telephone: (252) 746-7026 Website: www.ayden.com/ayden-nc-library.asp

Winterville Public Library Address: 2613 Railroad Street, Winterville, NC 28590 Telephone: (252) 756-1786 Website: www.wintervillenc.com/library.asp



LIBRARIES/ LITERACY

LITERACY

Literacy Volunteers – Pitt County Address: 105-A East Arlington Blvd., Greenville, NC 27858 Telephone: (252) 353-6578 E-mail: [email protected] Website: www.pittliteracy.org

*Trained volunteer tutors provide one-on-one and small group tutoring for adults with limited reading, writing and/or English speaking/literacy skills.



LONG TERM CARE

ADVOCACY

Concerns about long-term care services (both availability and quality) in Pitt County should be directed to one of the following specialized advocacy organizations.

Adult Home Specialist Pitt County Department of Social Services (Adult Services Unit) Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1111

*Monitors and documents every adult care home’s compliance with licensure requirements and residents’ Bill of Rights on a bi-monthly basis. They might also work with the ombudsman to resolve issues and complaints.

Friends of Residents in Long Term Care Telephone: (919) 782-1530 Website: www.forltc.org

*Statewide advocacy group that seeks to improve the lives of residents in long-term care facilities through advocacy and educational activities.

North Carolina Division of Health Service Regulation Telephone Complaint Line: (919) 733-8499 or (800) 624-3004 (in-state)

*State-licensing agency for long-term care facilities in North Carolina. Regulates nursing homes and adult day care homes and accepts complaints against these long term care facilities. A listing of facilities and information regarding complaints filed is available by contacting the agency.

Ombudsman for Pitt County Mid-East Commission Area Agency on Aging (Region Q) Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 974-1838 Website: www.mecaaa.org

*Advocates for residents of long-term care facilities and helps them to exercise their rights. The ombudsman also provides education to the public and facility staff and helps to resolve grievances between residents, families and facilities.



LONG TERM CARE

ADVOCACY

Pitt County Adult Care Home Advisory Committee c/o Mid-East Commission Area Agency on Aging Telephone: (252) 974-1838 Website: www.mecaaa.org

*A committee of appointed citizens who work to maintain adult care home residents’ Bill of Rights (includes assisted living facilities and family care homes). Quarterly visits are made to facilities and the findings are available for public review by calling the Regional Ombudsman at the number listed above.

Pitt County Nursing Home Community Advisory Committee c/o Mid-East Commission Area Agency on Aging Telephone: (252) 974-1838 Website: www.mecaaa.org

*Committee of appointed citizens work to maintain nursing home residents’ Bill of Rights. Quarterly visits are made to facilities and the findings are available for public review by calling the Regional Ombudsman at the number listed above.



LONG TERM CARE

ASSISTED LIVING FACILITIES (Also known as Adult Care Homes)

Adult care homes are residences for aged and disabled adults who may require 24-hour supervision and assistance with personal care needs. People in adult care homes typically need a place to live, some help with personal care (such as dressing, grooming and keeping up with medications) and some limited supervision. Medical care may be provided on occasion, but is not routinely needed. Medication may be given by designated, trained staff. Some people refer to these facilities as "rest homes”. The smaller homes, with 2 to 6 residents, are still referred to as family care homes. In addition, there are Group Homes for Developmentally Disabled Adults, which are licensed to house two to nine developmentally disabled adult residents.

Adult care homes are different from nursing homes in the level of care and qualifications of staff. They are licensed by the state Division of Health Service Regulation (Group Care Section) and are monitored by Adult Home Specialists within county departments of social services. Facilities that violate licensure rules can be subject to sanctions, including fines.

The Long Term Care Ombudsman Program advocates on behalf of adult care home residents and provides a variety of services and assistance to adult care home residents, families and providers.

To help low-income families pay for the cost of care in adult care homes, North Carolina operates the State-County Special Assistance Program. Medicaid is now a source of support for residents who qualify based on income and personal care needs. Personnel at county departments of social services can answer questions about the use of these funds.

*Information listed above was taken from the NC Division of Aging and Adult Services website www.ncdhhs.gov/aging/aliving.htm

For more information or a listing of facilities in Pitt County, call the Pitt County Department of Social Services at (252) 902-1111, or contact the Long Term Care Ombudsman at (252) 974-1838.



LONG TERM CARE

ASSISTED LIVING FACILITIES (Also known as Adult Care Homes)

Assisted Living Federation of America Address: 1650 King Street, Suite 602, Alexandria, VA 22314-2747 Telephone: (703) 894-1805 Website: www.alfa.org

*A suggested checklist that is helpful in evaluating facilities can be found on the organization’s website.

NC Assisted Living Association Telephone: (919) 467-2486 Fax: (919) 467-5132 Web site: www.ncassistedliving.org

*Information about assisted living facilities in NC, including frequently asked questions and links to other websites of interest.

NC Division of Health Service Regulation Adult Care Licensure Section Telephone: (919) 855-3765 Fax: (919) 733-9379 *Licenses and regulates adult care homes in NC.

For more information, or to report a complaint about Assisted Living Facilities (also known as Adult Care Homes), you can call: NC Division of Health Service Regulation at (800) 624-3004

Pitt County DSS at (252) 902-1111 (ask for the Adult Home Specialist) Regional Ombudsman at (252) 974-1838



LONG TERM CARE

CONTINUING CARE RETIREMENT COMMUNITIES (CCRC)

Also known as continuing care facilities and life-care communities, these communities differ from other retirement options due to providing housing and health related services, either for life or for a period in excess of one year. Generally, prospective residents must be capable of independent living when they enter the continuing care retirement community. These communities provide independent accommodations in the form of efficiency apartments, villas or cluster homes. Community dining, recreational areas, housekeeping, transportation and health-related services are provided. Continuing care retirement communities (CCRC) in North Carolina offer either nursing home or adult care home levels of care. CCRCs offer varying types of contracts or agreements based on the level of care and services requested. The majority of CCRCs are private pay. Occasionally, subsidized units are available.

*Information listed above was taken from the NC Division of Aging and Adult Services website http://www.ncdhhs.gov/aging/ccretir.htm

For more information about Continuing Care Retirement Communities (including contact numbers and addresses), contact the NC Department of Insurance at (800) 546-5664 or visit their website and download the Continuing Care Retirement Communities Reference Guide http://www.ncdoi.com/Consumer/consumer_publications.asp



LONG TERM CARE

NURSING HOMES

Nursing homes provide long term care services for chronic conditions and short term recovery or rehabilitative care for corrective ailments. Nursing home services include medical care by physicians, nurses, nurse’s aides, physical and occupational therapists, as well as social work services and recreational opportunities. Individuals who reside at these facilities require continuous nursing care and have deficiencies in activities of daily living.

All nursing home facilities are licensed in accordance with the North Carolina State law and are regulated by the NC Division of Health Service Regulation. Advocates for nursing home residents and their families are available to ensure that the Nursing Home Patient’s Bill of Rights is honored by the facility. These advocates can be accessed locally through your regional Area Agency on Aging.

The cost of care for nursing homes varies based on the facility of choice. Methods of payment for this type of care can include private funds, long-term care insurance, Medicare and Medicaid.

For more information or to obtain a list of nursing homes in your area, contact the North Carolina Division of Health Service Regulation at (800) 855-4520 or download a listing of facilities from their website http://www.ncdhhs.gov/dhsr/reports.htm You may also contact the Regional Ombudsman at (252)974-1838 or the Pitt County Council on Aging at (252) 752-1717 to obtain a list of facilities.

Compare Nursing Homes in Your Area View the most recent results of government surveys of every Medicare and Medicaid certified nursing home in the country at www.medicare.gov

This webpage provides information about particular types of problems found in the nursing home. Look under the Search Tools section and click on Compare Nursing Homes in Your Area. Unless you know the exact name of the nursing home, you may find it easier to search by giving city or county name only. This allows you to review the survey results of all of the nursing homes in the city or county you identify. This webpage of the federal Health Care Financing Administration has other useful information, including links to frequently asked questions and a guide for choosing a nursing home.

*Information listed above was taken from the NC Division of Aging and Adult Services website

www.ncdhhs.gov/aging/aliving.htm



MEDICAID

Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. Medicaid serves low-income parents, children, seniors and people with disabilities. Medicaid benefits vary depending on the individual’s situation. Medicaid may help pay for certain medical expenses such as: Doctor Bills, Hospital Bills, Prescriptions (excluding prescriptions for Medicare beneficiaries), Vision Care, Dental Care, Medicare Premiums, Nursing Home Care, Personal Care Services, Medical Equipment, Other Home Health Services, In-Home Care under the Community Alternative Program (CAP), Mental Health Care and most medically necessary services for children under age 21.

FOR MORE INFORMATION ABOUT MEDICAID

Contact your local county department of social services Pitt County (252) 902-1111 or Call the Medicaid Eligibility Unit through the toll free CARE-LINE, Information and Referral Service, at (800) 662-7030 or (877) 452-2514 for the deaf or hearing impaired or Visit the NC Division of Medical Assistance (DMA’s) website at http://www.dhhs.state.nc.us/dma/medicaid/index.htm

Medicaid programs and eligibility criteria are complicated and should be discussed with a Medicaid specialist at your local county department of social services. In Pitt County contact: Pitt County Department of Social Services (DSS)

203 Government Circle (Human Services Building) (252) 902-1110 or (252) 902-1111

Applications can be made in person (or by a representative). Call your local department of social services to find out what documents will be needed for the application process. Applications for some programs can be mailed in. To obtain the mail in application visit your local DSS or download the application at www.dhhs.state.nc.us/DMA/formsmedapp.html



MEDICAID

The program information below was taken from the NC Department of Health and Human Services, Division of Medical Assistance website http://www.dhhs.state.nc.us/DMA/medicaid/who.htm and was included to provide a general overview of Medicaid programs affecting senior citizens. Please contact your local county department of social services for more information.

Medicaid for Aged (65 and older), Blind and Disabled Persons Individuals who qualify for full Medicaid benefits receive assistance with healthcare costs, including Medicare Part B premiums, co-payments, prescription drugs and durable medical equipment. Transportation to medical appointments and assistance in the home is sometimes available. The income limit is equal to 100% of the poverty level. There is a limit on resources.

Medicare-Aid Individuals who have Medicare coverage may be eligible to have their Medicare premiums paid by Medicaid if their income is between 100% and 135% of the poverty level. There is a limit on resources. http://www.dhhs.state.nc.us/DMA/medicaid/medicare.htm

Medicaid for Long Term Care People who qualify for a Long Term Care facility may be eligible for Medicaid. This may be applicable even if they were not eligible when living in the community. If eligible, the program pays a portion of the cost of care. People who have a spouse eligible for a long-term care facility come under a separate section of the Medicaid law.

Community Alternatives Program (CAP) North Carolina operates waiver programs to provide some services that otherwise are not covered under Medicaid.

CAP/DA: The Community Alternatives Program for Disabled Adults (CAP/DA) provides a package of services to allow adults (age 18 and older) who qualify for nursing facility care to remain in their private residences.

CAP-MR/DD: The Community Alternatives Program for Persons with Mental Retardation or Developmental Disabilities (CAP-MR/DD) provides community services to individuals of any age who qualify for care in an intermediate care facility for the mentally retarded (ICF-MR).



MEDICAL

DEMENTIA/ALZHEIMER’S

Alzheimer’s Association - Eastern North Carolina Chapter Address: 400 Oberlin Road, Suite 208, Raleigh, NC 27605 Telephone: (919) 832-3732 or (800) 228-8738 Website: www.alznc.org

*Provides assistance with information, educational programs and services to patients, their families, health care professionals and the general public.

Duke Family Support Program Duke University Medical Center Telephone: (919) 660-7510 or (800) 646-2028 Website: www.geri.duke.edu/service/dfsp/index.htm

*Provides education, family support groups, research opportunities and resources.

Safe Return Telephone: (888) 572-8566 Website: www.alz.org/we_can_help_medicalert_safereturn.asp

*Program to help locate people with dementia who wander. Identifying information is registered into a national database. Fee for service.

Silver Alert NC Dept of Crime Control and Public Safety Telephone: (800) 522-5437 Website: www.nccrimecontrol.org

*Program designed to quickly locate missing adults with dementia or cognitive impairments. Silver Alerts are activated by the North Carolina Center for Missing Persons, only at the request of an investigating law enforcement agency. Contact your local law enforcement agency to report a missing person or with information about a missing person.



MEDICAL

HEALTHCARE

Compare hospitals and other health care providers, like nursing homes, home health agencies, or dialysis facilities by visiting www.medicare.gov

Geriatric Center, ECU Family Practice Address: Physicians Quadrangle C, Greenville, NC 27834 Telephone: (252) 744-2045

*Specialized care for patients 62 years of age and older. Physicians are fellowship-trained in geriatrics and also provide support and guidance to caregivers. A geriatric assessment clinic (AGES) is also available and provides a comprehensive medical evaluation by a team of medical and allied/health professionals trained in the assessment of older adults.

HealthAssist Address: 650 Medical Drive, Greenville, NC 27834 Mailing Address: PO Box 6028, Greenville, NC 27835 Telephone: (252) 847-7016

*Provides case management, prescription assistance and specialty care referrals for uninsured residents in Pitt and Greene counties with incomes under 125% of the Federal Poverty Level. Those who meet HealthAssist’s eligibility criteria are provided case management to help them navigate the health care system. Patients are also able to get some specialty medical care at a significantly reduced rate.

James D. Bernstein Community Health Center Address: 261 Belvoir Highway, Greenville, NC 27834 Telephone: (252) 695-6352

*A community health center offering primary medical care, dental care and pharmacy services to low-income individuals. Fees for services are based on income. Call the phone number listed above, between the hours of 8:30am-5:30pm, Monday thru Friday, to schedule an appointment.

MEDICAL



HEALTHCARE

Pitt County Health Department Address: 201 Government Circle, Greenville, NC 27834 Telephone: (252) 902-2305 Fax: (252) 413-1446

*Provides health exams, health screenings, communicable disease prevention, health education and outreach to the community.

Pitt County Memorial Hospital Address: 2100 Stantonsburg Road, Greenville, NC 27834 Telephone: (252) 847-4100

*One of four academic medical centers in North Carolina and also serves as the teaching hospital for the Brody School of Medicine of East Carolina University. The hospital is a tertiary referral center and provides acute, intermediate, rehabilitation and outpatient health services.

MEDICAL RIGHTS

Carolinas Center for Medical Excellence Address: 100 Regency Forest Drive, Suite 200, Cary, NC 27518-8598 Telephone: (800) 682-2650 or (919) 380-9860 Fax: (919) 380-7637 E-mail: [email protected] Website: http://www2.thecarolinascenter.org/ccme/

*Handles complaints regarding care provided by hospitals, hospital outpatient departments, physician’s offices, home health agencies, ambulatory surgery centers, skilled nursing facilities and/or hospices in NC and SC.

ORGANIZATIONS/ASSOCIATIONS American Cancer Society Address: 930-B Wellness Drive, Greenville, NC 27858 Telephone: (252) 695-9028 (Local) or (800) 227-2345 Website: www.cancer.org

*Seeks to inform the public about cancer prevention by conducting educational programs for professional and lay groups. Also offers assistance with medications, supplies, wigs and prostheses and sponsors the Reach to Recovery program.

MEDICAL



ORGANIZATIONS/ASSOCIATIONS American Diabetes Association Address: 2418 Blue Ridge Road, Suite 206, Raleigh, NC 27607 Telephone: (919) 743-5400 or (888) 342-2383 Website: www.diabetes.org

*Provides information and referral, research and advocacy for the rights of people with diabetes. Also funds research projects related to diabetes.

American Heart Association (Local Office) Address: 3015 S Memorial Drive, Suite A, Greenville, NC 27834 Telephone: (252) 355-1112 Fax: (252) 355-1375 Website: www.americanheart.org

*Sponsors community education and research and sponsors fund raisers such as Heart Walk and Heart Ball.

American Lung Association Address: 3801 Lake Boone Trail, Suite 190, Raleigh, NC 27607 Telephone: (919) 832-8326 or (800) 892-5650 Website: www.lungnc.org

*Offers lung health education, resources and outreach focused in 3 areas-asthma, tobacco control and environmental health.

American Red Cross (Pitt County Chapter) Address: 601-F Country Club Drive, Greenville, NC 27834 Telephone: (252) 355-3800 Fax: (252) 355-8831 Website: https://www.pittredcross.org/

*Provides disaster services, emergency preparedness, health and safety information, armed forces services, blood services, community and school programs, and trainings-First Aid, CPR, AED, water safety, caregiving classes and workplace safety.

MEDICAL

ORGANIZATIONS/ASSOCIATIONS



Arthritis Foundation Address: 4530 Park Road, Suite 230, Charlotte, NC 28209 Telephone: (800) 283-7800 Website: www.arthritis.org

*Sponsors public health education, public policy and legislative initiatives, along with evidence-based programs to improve the quality of life for persons with arthritis.

Cancer Information Service Address: 2424 Erwin Road, Room 6059, Durham, NC 27705 Telephone: (800) 422-6237 or (919) 286-5837 Website: http://cis.nci.nih.gov/

*Provides personalized, confidential responses to questions about cancer.

Carolina Donor Services Address: 909 E Arlington Blvd., Greenville, NC 27858 Telephone: (252) 757-0090 Website: www.donatelifenc.org

*Organ procurement, school education, DMV outreach and donor registry supervision. Covers 41 counties in North Carolina.

Epilepsy Information Service Address: Medical Center Blvd., Winston-Salem, NC 27157 Telephone: (800) 642-0500 Website: www.wfubmc.edu/neuro

*Hotline that gives information about the latest treatment options for epilepsy, support groups and general information.

National Health Information Center Telephone: (240) 453-8280 E-mail: [email protected] Website: www.health.gov/nhic/

*Health information and referral service for more than 1,400 organizations and government offices.

MEDICAL

ORGANIZATIONS/ASSOCIATIONS



National Kidney Foundation of NC Address: 5950 Fairview Road, Suite 550, Charlotte, NC 28210-2102 Telephone: (800) 356-5362 or (704) 552-1351 E-mail: [email protected] Website: www.kidneync.org

*Voluntary health organization seeking to prevent kidney and urinary tract diseases, improve health and increase availability of organs for transplantation. Conducts research, public education, fund raising and continuing education for health professionals.

National Multiple Sclerosis Society (Local Chapter) Address: 3101 Industrial Drive, Suite 210, Raleigh, NC 27609 Telephone: (919) 834-0678 E-mail: [email protected] Website: http://main.nationalmssociety.org/

*Funds research and provides advocacy, professional education, programs and services for people with multiple sclerosis and their families.

PHYSICIAN REFERRAL Pitt County Medical Society Address: 1705 W 6th Street, Building N, Greenville, NC 27834 Mailing Address: PO Box 18, Greenville, NC 27835 Telephone: (252) 758-8833 Fax: (252) 758-0930 Website: www.pittcountymedicalsociety.org

*Operates a physician referral service for the region.

MEDICAL EQUIPMENT

Independent Living Program NC Division of Vocational Rehabilitation (DVR) Address: 101 Fox Haven Drive, Greenville, NC 27835



Telephone: (252) 830-3471 Website: http://dvr.dhhs.state.nc.us/DVR/IL/ilhome.htm

*This program provides home modifications and equipment purchases for eligible persons with significant disabilities so they can live independently.

Medical Locker Program Eastern NC Center for Independent Living (ENC-CIL) Address: 300-D West Arlington Blvd., Greenville, NC 27834 Telephone: (252) 355-6215 E-mail: [email protected]

*Provides gently used durable medical equipment to those in need at no cost to the recipient. Donations of gently used durable medical equipment are gladly accepted.

NC Assistive Technology Program (Greenville Office) Address: 2313-A Executive Park Circle, Greenville, NC 27834 Telephone: (252) 830-8575 (Voice/TTY) Fax: (252) 830-8576 Website: http://www.ncatp.org/index.htm

*Allows consumers to try out different assistive devices to decide what works best for them. Provides both free and fee-based services to people of all ages and disabilities including device demonstration, device loan, device reutilization and training/technical assistance.

SPICE for Life Program Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 Fax: (252) 752-9365 Website: www.pittcoa.com

*Provides in home consultations by a licensed occupational therapist (OTR/L) to assess a person’s ability to function safely within the home. Equipment and modifications are provided if needed to prevent falls. Services are offered when grant funding is available. Donations of gently used durable medical equipment are gladly accepted.

MEDICAL EQUIPMENT

The organizations listed below provide durable medical equipment and supplies. A physician or licensed therapist should be consulted regarding equipment needs. Please call for information about specific services or equipment.



Advanced Home Care Address: 1005 WH Smith Blvd., Greenville, NC 27834 Telephone: (252) 353-6800 Best Value Drug Address: 3078 N Main Street, Farmville, NC 27828 Telephone: (252) 753-2092 Carolina Home Medical Address: 2140 W Arlington Blvd., Suite B, Greenville, NC 27834 Telephone: (252) 758-9887 Down East Respiratory Services Address: 700 B Cromwell Drive, Greenville, NC 27858 Telephone: (252) 830-2094 Four Points Home Medical Address: 131 3rd Street, Ayden, NC 28513 Telephone: (252) 746-3492 ext. 4 Healthwise Pharmacy Address: 615 B South Memorial Drive, Greenville, NC 27834 Telephone: (252) 752-0338 Liberty Medical Specialties Address: 4051 South Memorial Drive, Greenville, NC 27834 Telephone: (252) 353-3375

MEDICARE

Medicare is a health insurance program for people age 65 or older, some disabled people under age 65 and people of all ages with End-Stage Renal Disease (permanent kidney failure treated with dialysis or a transplant) or Lou Gehrig’s disease (ALS).



Medicare Telephone: (800) MEDICARE or (800) 633-4227 Website: www.medicare.gov

My Medicare.gov Website: www.mymedicare.gov

*Free, secure, online service that allows you to access personalized information regarding your Medicare benefits and services. Registration process required. Visit the website or call Medicare at (800) 633-4227 for more information.

NC Senior Medicare Patrol Telephone: (800) 443-9354 Website: www.ncshiip.com

*Empowers seniors to prevent healthcare fraud and works to protect Medicare beneficiaries from Medicare errors, fraud and abuse.

SHIIP – Seniors’ Health Insurance Information Program (State Office) Address: 11 South Boylan Avenue, Raleigh, NC 27603 Telephone: (800) 443-9354 E-mail: [email protected] Website: www.ncshiip.com

SHIIP – Seniors’ Health Insurance Information Program (Local Coordinator) Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717

*A division of the NC Department of Insurance that answers questions and counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare prescription drug plans, long-term care insurance and other health insurance concerns. Trained volunteers are available locally.

MENTAL HEALTH SERVICES

See also: SUPPORT GROUPS and WEBSITES

PUBLIC MENTAL HEALTH CARE



Community-based mental health, developmental disabilities and substance abuse services are managed through a network of local management entities that cover the state's 100 counties. These programs oversee, manage, coordinate and facilitate local services.

*Information taken from the NC Division of Mental Health, Developmental Disabilities and Substance Abuse Services website: www.ncdhhs.gov/mhddsas/lmedirectory.htm

LOCAL MANAGEMENT ENTITY (LME) SERVING PITT COUNTY

East Carolina Behavioral Health (ECBH) Address: PO Box 1636, New Bern, NC 28563 Telephone: (252) 636-1510 (Administrative Office) or (877) 685-2415 (Services) Fax: (252) 633-1237 Website: www.ecbhlme.org Services for persons with challenges related to substance abuse, mental illness and/or developmental disability.

MENTAL HEALTH EMERGENCY SITUATIONS (877) 685-2415 (toll-free)

A trained clinician will answer your call and assist you in scheduling an appointment, help you or a family member when you are in crisis and/or arrange for evaluations ordered by the court.

There is no fee for the phone call and services are available for foreign speaking consumers or consumers that are hard of hearing. During the phone call a clinician will ask a brief series of questions and you will be referred to a provider of your choice, according to your needs and payer source.

*Information taken from the East Carolina Behavioral Health Website: www.ecbhlme.org



REAL Crisis Intervention, Inc. (24 Hour Crisis Line)



Address: 600 E 11th Street, Greenville, NC 27858 Telephone: (252) 758-0787 Fax: (252) 758-0455 Website: www.realcrisis.org

*Provides 24 hour crisis intervention/counseling, information and referral, suicide intervention and prevention, community outreach, victim advocacy and volunteer opportunities.

Mental Health Association Address: 3820 Bland Road, Raleigh, NC 27609 Telephone: (252) 752-7448 Pitt County or (888) 881-0740 (State) Website: http://www.mha-nc.org/english/

*Non-profit, mental health organization providing advocacy, education, service and research.

National Alliance on Mental Illness (NAMI) NAMI North Carolina Address: 309 W Millbrook Road, Suite 121, Raleigh, NC 27609-4394 Telephone: (919) 788-0801 or (800) 451-9682 NC Website: www.naminc.org National Website: www.nami.org

*Nation’s largest grassroots organization for people with mental illness and their families. Affiliates in every state provide peer education and support, public education and information, and state and federal advocacy.



PRIVATE MENTAL HEALTH CARE

Individuals who have private medical insurance may seek the services of a



private physician. Some physicians also accept Medicaid covered patients. For information about psychiatrists in your area call: The NC Psychiatric Association at (800) 553-1935 or look in the yellow pages. *Information taken from the National Alliance on Mental Illness North Carolina website: Information for Consumers: www.naminc.org

STATE PSYCHIATRIC HOSPITALS

State psychiatric hospitals provide short-term and long-term treatment for individuals with mental illness. For admission, whether voluntary or involuntary, Pitt County residents should call: (877) 685-2415 (East Carolina Behavioral Health)

PRIVATE AND COMMUNITY HOSPITALS

Private and community hospitals are generally designed to provide acute or short term care and diagnosis. Patients may be admitted to a hospital under the care of a private physician or referred by a private physician. Involuntary commitments are sometimes accepted and vary by facility. For more information about psychiatric care at Pitt County Memorial Hospital contact: Behavioral Health Services (252) 847-6895 or (877) 718-1893 (toll free).

NUTRITION PROGRAMS

Joy Soup Kitchen, Inc. Address: 700 Albermarle Avenue, Greenville, NC 27834 Telephone: (252) 561-7519

*Hot meals served Monday-Friday, 8am-12noon



Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Mailing Address: PO Box 7272, Greenville, NC 27835 Telephone: (252) 752-1717 Fax: (252) 752-9365 Website: www.pittcoa.com

*A lunch program is offered for seniors, 60 years of age or older, who attend activities at the senior centers in Pitt County. The Home Delivered Meals program provides meals for homebound seniors 60 years of age or older, who are unable to prepare meals and have no one to assist them. Interested individuals must be assessed and approved for both programs prior to receiving services. Program availability is based on funding.

Pitt County Department of Social Services Address: 203 Government Circle (Human Services Building) Greenville, NC 27834 Telephone: (252) 902-1111

*Provides the food assistance program, also known as the food stamp program. Eligibility is based on income and household size. Other eligibility requirements may also apply.

PERSONAL EMERGENCY RESPONSE SYSTEMS

Devices worn by individuals that use telephone lines to alert a central monitoring agency about an emergency in the household. Most systems are private pay, but check with the company for details about other payer sources.

Comfort Keepers



Address: 1939 White Hollow Drive, Greenville, NC 27858 Telephone: (252) 931-0099 Website: www.comfortkeepers.com/caregivers/499/ Eastern Monitoring Mailing Address: PO Box 593, Wilson, NC 27894-0593 Telephone: (252) 237-2349 Hasten Systems Mailing Address: PO Box 16367, Greensboro, NC 27406-0367 Telephone: (800) 582-3073 or (336) 271-6395 (Main Line) Healthwatch—Pitt County Memorial Hospital Mailing Address: PO Box 6028, Greenville, NC 27835 Telephone: (252) 847-5343 Website: www.lifelinesys.com Smart Living Mailing Address: 505 Red Banks Road Telephone: (252) 355-4900 or (800) 700-6758 Website: www.smarthomesnc.com

PRESCRIPTION ASSISTANCE

See also-EMERGENCY ASSISTANCE HealthAssist Address: 650 Medical Drive, Greenville, NC 27834 Mailing Address: PO Box 6028, Greenville, NC 27835 Telephone: (252) 847-7016



Fax: (252) 847-1928 *This program does not pay for medications, but assists uninsured individuals in accessing free or low cost medications through various pharmaceutical patient assistance programs. Income limits vary by program, call for more details.

James D. Bernstein Community Health Center Address: 261 Belvoir Highway, Greenville, NC 27834 Telephone: (252) 413-0063

*The in-house pharmacy can assist uninsured patients of the Bernstein Center in accessing free or low cost medications through various pharmaceutical patient assistance programs. Call for qualifications and assistance.

Low Income Subsidy (LIS) Address: Social Security, 2805 S Charles Blvd., Greenville, NC 27858 Telephone: (252) 758-1634 or (800) 772-1213 (252) 752-1717 (Pitt County Council on Aging) Website: www.socialsecurity.gov

*The Low Income Subsidy (LIS) assists Medicare eligible individuals in paying for the annual deductible, premiums and co-payments related to the Medicare Prescription Drug program. Eligibility is based on income and resources. If you need assistance in applying for this extra help, contact your local Social Security Administration at (252) 758-1634 or the Pitt County Council on Aging at (252) 752-1717.


See also-EMERGENCY ASSISTANCE NCRx Mailing Address: PO 10068, Raleigh, NC 27690-2724 Telephone: (888) 488-6279

(252) 752-1717 (Pitt County Council on Aging) Website: www.ncrx.gov



*NCRx is a state pharmacy assistance program designed to help low-income seniors (65 and older) who participate in the Medicare Part D Prescription Drug Plan program. NCRx will help pay up to $29 toward monthly Medicare prescription drug plan premiums. To apply for this program or for more details regarding eligibility, you can call the numbers listed above or visit the website.

Partnership for Prescription Assistance Telephone: (888) 477-2669 Website: www.pparx.org

*Assists persons of all age groups who do not have prescription drug coverage in accessing free or low cost medications. Financial assistance is available for co-pays relating to medication and health insurance fees. Call or visit the website for more details.

Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 ext. 0 Fax: (252) 752-9365 Website: www.pittcoa.com

*Staff and volunteers trained by the NC Seniors’ Health Insurance and Information Program (SHIIP) provide counseling and assistance with Medicare Part D and associated cost-savings programs (Low Income Subsidy and NCRx). Please call for an appointment.

Rx Assist Website: www.rxassist.org

*Web-based directory of patient assistance programs that offer medications for free or at a reduced cost. Eligibility is based on income. Other restrictions may also apply. Visit the website for more information.


See also-EMERGENCY ASSISTANCE Seniors’ Health Insurance Information Program (SHIIP) Address: Local - 4551 County Home Road, Greenville, NC 27858 State - 11 S Boylan Avenue, Raleigh, NC 27603 Telephone: (252) 752-1717 (Local) or (800) 443-9354 (State) E-mail: [email protected]



Website: www.ncshiip.com *Volunteers trained by SHIIP, a division of the NC Department of Insurance, provide counseling and answer questions about Medicare prescription drug plans, as well as the Low Income Subsidy and NCRx programs mentioned above.

RECREATIONAL/LIFE ENRICHMENT

A list of cultural and social opportunities, offered throughout the county, is available by calling the Pitt County Council on Aging (252) 752-1717.

Greenville Museum of Art Address: 802 S Evans Street, Greenville, NC 27834 Telephone: (252) 758-1946 Website: www.gmoa.org

*Provides art exhibit tours, courses and special events. Call for details.

Greenville Recreation and Parks



Address: Jaycee Park Administrative Office, 2000 Cedar Lane Greenville, NC 27858

Mailing Address: PO Box 7207, Greenville, NC 27835 Telephone: (252) 329-4567 Website: www.grpd.info

*Offers arts and crafts, athletic and recreational activities for all ages. Call for program schedules and more details.

Goldpath Senior Services (PCMH) Telephone: (252) 847-0550

*Community health program of Pitt County Memorial Hospital providing special programs, services and amenities for adults ages 55 and older. Monthly meetings, newsletters, socials, discounts and more. Call for details.

Pitt County Community Schools and Recreation Address: 4561 County Home Road, Greenville, NC 27858 Telephone: (252) 902-1975 Website: www.pittcountync.gov/csandrecreation

*Provides a variety of athletic, recreational and arts and crafts activities for all ages. Operates the Senior Games program and maintains a directory of health and wellness activities offered in Pitt County. Call for schedules and information.

Senior Games (Pitt County) Address: 4561 County Home Road, Greenville, NC 27858 Telephone: (252) 902-1975 E-mail: [email protected] Website: www.pittcountync.gov/csandrecreation

*Athletic competition in over 40 sports for people 55 years of age and better. Includes local, state and national competitions. Call for more details.

SENIOR CENTERS

Senior Centers offer a variety of programs to meet the social, educational, physical and recreational interests of individuals age 55 and over. The Pitt County Council on Aging operates five senior centers in Pitt County with locations in Greenville, Ayden, Farmville, Fountain and Grifton. For more information about programs and activities being offered, contact the Pitt County Council on Aging at 752-1717 or visit the Senior Center nearest you. Monthly calendars are available online at www.pittcoa.com or you may request to be added to our distribution list by calling (252) 752-1717 extension 13.



Pitt County Senior Center Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 *Operates Monday-Friday from 8am to 5pm. Ayden Senior Center Address: 511 S Lee Street, Ayden, NC 28513 Telephone: (252) 746-7037

*Operates Monday-Friday from 9am to 1pm.

Bethel Senior Center Address:7406 Main Street, Bethel, NC 27812 Telephone: (252) 825-2671

*Operates Monday-Friday from 9am to 1pm. Farmville Senior Center Address: 417 S Main Street, Farmville, NC 27828 Telephone: (252) 753-2424

*Operates Monday-Friday from 9am to 1pm. Fountain Senior Center Address: 116 E Wilson Street, Fountain, NC 27829 Telephone: (252) 749-6201

*Operates Monday-Friday from 9am to 1pm. Grifton Senior Center Address: 101 Creek Shore Drive, Grifton, NC 28530 Telephone: (252) 524-5072

*Operates Monday-Friday from 9am to 1pm.

SOCIAL SECURITY

Social Security Administration Address: 2805 S Charles Blvd., Greenville, NC 27858 (Local Office) Telephone: (800) 772-1213 or (252) 758-1634

(800) 325-0778 TTY Website: www.socialsecurity.gov *Benefits program administered by the Federal government.

PROGRAMS/BENEFITS



The information below is intended as a general guide. Please contact the Social Security Administration for more information or to apply for benefits.

• Medicare program information (www.medicare.gov) *Basic health insurance program for people 65 or older and many with disabilities.

• Supplemental Security Income (SSI) Program *Pays benefits to disabled adults and children who have limited income and resources. SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits.

• Disability Benefits (Social Security Disability Insurance Program) *(SSDI) pays benefits to you and certain family members if you worked long enough and paid Social Security taxes. Adult children may also qualify for benefits on your earnings record if he or she has a disability that started before age 22.

• Survivors Benefits (Survivors Insurance Program) *Pays benefits to your family when you die. Restrictions apply.

• Retirement Benefits (Retirement Insurance Program) *Social Security benefits replace a percentage of your earnings when you retire.

To stay updated on matters concerning Social Security and receive regular updates via e-mail, the following website is available: www.socialsecurity.gov/enews

SUPPORT GROUPS

ADDICTION RECOVERY

Alcoholics Anonymous and Al Anon Telephone: (252) 758-0787

*Counseling/support for persons with alcoholism (Alcoholics Anonymous) and their families (Al Anon). Meeting locations vary.

BEREAVEMENT/GRIEF

Pathways to Hope Bereavement Group Address: 930 Wellness Drive, Greenville, NC 27834



Mc Connell-Raab Hope Lodge Conference Room Telephone: (252) 847-9450

*Support group for persons who have experienced the loss of a loved one. Living On After Loss Address: 930 Wellness Drive, Greenville, NC 27834

McConnell-Raab Hope Lodge Activity Room Telephone: (252) 847-9450

*Offers information on the grief process, how to normalize feelings and provides structured support. This program is offered in an 8 week series. Pre-registration is required.

New Colors Telephone: (252) 847-5396

*A bereavement program for children and their parents. This program is meant to assist children and their parents in understanding and dealing with the grief process. Call for more details on meeting times and locations.

CAREGIVERS Caregiver Support Group Address: Creative Living Center, 901 Staton Road, Greenville, NC 27834 Telephone: (252) 757-3344

*Support group for anyone in the caregiver role. Meets the 2nd Tuesday of each month from 12:30 -1:30pm.

SUPPORT GROUPS

DIAGNOSIS SPECIFIC

Alzheimer’s Support Group Address: Carolina House, 2715 Dickinson Avenue, Greenville, NC 27834 Telephone: (252) 353-2400

*Public education and support group for caregivers of individuals with Alzheimer’s. Meets the 4th Tuesday of every month at 6:30pm at Carolina House.

Alzheimer’s Support Network Address: Viquest Center, 2610 Stantonsburg Road, Greenville, NC 27834 Telephone: (252) 752-7448



*Public education and support group for caregivers of individuals with Alzheimer’s. Meets the 3rd Tuesday of every month at 10:00am at Viquest.

Diabetes Support Group Telephone: (252) 847-5136

*Public education and support group for persons with diabetes and their families. Call for meeting times and locations.

Down East NC ALS Telephone: (252) 746-4221

*Provides support, education and fellowship for individuals with ALS, also known as Lou Gehrig’s disease, and their caregivers. Meets third Sunday of the month at 2:00pm at the West Side Church of Christ, 106 Emerson Drive in Greenville.

Down East Survivors (Formerly Brain Injury Support Group of Eastern Carolina) Telephone: (252) 439-1900 E-mail: [email protected]

*Provides support, education and fellowship for people who have had brain injuries and their families. Meets first Monday of the month at 6:30pm. Call for meeting locations.

SUPPORT GROUPS

DIAGNOSIS SPECIFIC

Fibromyalgia Support Group (Living with Fibromyalgia) Telephone: (252) 355-2801

*Provides support, information and education for those with fibromyalgia/chronic fatigue. Family members are welcome to attend with invitation of group members. Call Beverly Knox for meeting times and locations.

MS Greenville Area Telephone: (252) 756-7038 (Hazel) or (252) 758-1742 (Nancy) *Call for meeting times and locations.



Parkinson’s Support Group Telephone: (252) 321-6001 or (252) 355-5608

*Meets last Sunday of the month. Call for more details.

Stroke Support Group Telephone: (252) 847-4369

*Provides support, socialization and education for people who have had a stroke and their families. Meets second Thursday of the month at 6:30pm. Call for meeting locations.

DISABILITIES

Peer Support Group Meeting for Women with Disabilities Eastern NC Center for Independent Living (ENC-CIL) Address: 300-D West Arlington Blvd., Greenville, NC 27834 Telephone: (252) 355-6215

*Newly formed support group for women with disabilities looking for peer support and/or mentoring. Call the phone number listed above for more details on meeting dates and times.

Visually Impaired Persons (VIP) Telephone: (252) 758-2979

*Public education and support group for persons with visual impairments. If you are interested in attending this group, please call Bill Kittrell for more details.

TAXES

Homestead Exemption Act (Property Tax Relief) Pitt County Tax Assessor’s Office Address: 110 S Evans Street, Greenville, NC 27858 Mailing Address: PO Box 43, Greenville, NC 27835 Telephone: (252) 902-3402 Website: www.co.pitt.nc.us/depts/taxassessor

*Seniors (65 or older) and totally or permanently disabled individuals on limited incomes may qualify for the homestead exemption, which exempts part of their property evaluation from taxation. Applications must be completed and received in the tax assessor’s office before June 1st of every year. Call for an application and more details.



Tax Counseling for the Elderly (TCE) AARP Tax-Aide program Local AARP Tax-Aide Counseling Site—Pitt County Council on Aging Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 ext. 8

*The Tax Counseling for the Elderly (TCE) program provides free tax help to people age 60 and older. As part of the IRS-sponsored TCE program, AARP offers the Tax-Aide counseling program and assists with basic income tax preparation for senior citizens. The Pitt County Council on Aging serves as tax-aide site each year between February 1 and April 15.

Other AARP Tax-Aide Counseling Sites Telephone: (800) 829-1040

Volunteer Income Tax Assistance (VITA) Telephone: (800) 829-1040

*Offers individuals (of all ages) income tax assistance. IRS trained volunteers prepare individual tax forms between February 1 and April 15. Call for locations and schedules.

TELEPHONE SERVICES

TELEPHONE ASSISTANCE PROGRAMS – SUBSIDIZED

Lifeline and Link-Up Website: www.lifelinesupport.org/li/low-income/lifelinesupport/browser

*Provides discounts to income-eligible individuals for both the initial installation costs of telephone service and for monthly telephone bills.

If you receive assistance from one of the programs listed below, contact your caseworker or your telephone company for more information or an application.

• Federal Public Housing Assistance (Subsidized Housing or Section 8)

• Food Stamps



• Medicaid

• Low Income Home Energy Assistance Program (LIHEAP)

• Supplemental Security Income (SSI)

• Temporary Assistance for Needy Families (TANF)

TELEPHONE REASSURANCE

Senior Connection Pitt County Sheriff’s Office Crime Prevention Unit Telephone: (252) 902-2727 Website: www.pittso.com/CrimePrevention/crime_prevention.htm

*Telephone calls are made during a predetermined time and day of the week to check on the senior’s well-being. Free.

TRANSPORTATION

Non-emergency transportation is available for older adults and disabled individuals. Some restrictions may apply. See Yellow Pages for additional listings. Greenville Area Transit (GREAT) Address: 1500 Beatty Street, Greenville, NC 27858 Mailing Address: PO Box 7207, Greenville, NC 27835-7207 Telephone: (252) 329-4532 (252) 329-4501 TDD

*Fixed-route bus service for the City of Greenville. People over the age of 65 and those with certain disabilities ride for a reduced fare.

Greenville Area Transit (GREAT) Para transit Address: 1500 Beatty Street, Greenville, NC 27858



Mailing Address: PO Box 7207, Greenville, NC 27835-7207 Telephone: (252) 329-4532 (252) 329-4501 TDD

*Provides transportation within a ¾ mile corridor of the regular fixed bus routes for people who are unable to take regular buses. Riders must complete an application (requires a physician’s signature) and be certified as eligible by GREAT. A $2.00 fare, per one-way trip, is required.

Pitt Area Transit System (PATS) Address: 1717 West 5th Street, Greenville, NC 27834 Telephone: (252) 902-2001

*Rural General Public (RGP) transportation service to Pitt County residents who live outside the city limits of Greenville. Fee involved. Also provides transportation to human service agencies (with a contract) and to individuals needing transportation outside of the GREAT bus’ operating schedule. Prior registration required.

Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 Website: www.pittcoa.com

*Offers both medical (non-Medicaid) and general transportation to seniors (60 and older) and adults with disabilities. Availability is based on funding and individuals must be approved for the service before transportation can be scheduled.

TRANSPORTATION

SUBSIDIZED TRANSPORTATION

Pitt County Department of Social Services Address: 203 Government Circle, Greenville, NC 27834 Telephone: (252) 902-1111

*Provides Medicaid recipients with transportation to medical appointments. Must be a Pitt County resident.



UTILITIES

Some utility companies provide free energy assessments for their customers. Contact your utility provider for more information about this service. The Greenville Utilities Commission offers monthly educational programs at the Pitt County Council on Aging. These programs are free and open to the public. Please call (252) 752-1717 ext. 13 for more information. Ayden Utilities Address: 4144 W Avenue, Ayden, NC 28513 Mailing Address: PO Box 219, Ayden, NC 28513 Telephone: (252) 746-7012

Bethel Utilities Address: 141 W Railroad Street, Bethel, NC 27812 Mailing Address: PO Box 337, Bethel, NC 27812



Telephone: (252) 825-6191

Farmville Utilities Address: 3672 N Main Street, Farmville, NC 27828 Mailing Address: PO Box 86, Farmville, NC 27828 Telephone: (252) 753-3021

Greenville Utilities Commission Address: 401 S Greene Street, Greenville, NC 27834 (Main Office)

509 SE Greenville Blvd., Greenville, NC 27855 (Express Office) Mailing Address: PO Box 1847, Greenville, NC 27835 Telephone: (252) 752-7166

Pitt and Greene Electric Membership Corporation Address: 3989 W Wilson Street, Farmville, NC 27828 Mailing Address: PO Box 249, Farmville, NC 27828 Telephone: (252) 753-3128

Winterville Utilities Address: 2571 Railroad Street, Winterville, NC 28590 Mailing Address: PO Box 1459, Winterville, NC 28590 Telephone: (252) 756-2221

VETERAN SERVICES

Community Based Outpatient Clinic Address: 800 Moye Blvd., Greenville, NC 27858 Telephone: (252) 830-2149

*Provides medical care to veterans who are enrolled in the VA medical system. Call (888) 878-6890 for enrollment information.

Veterans Affairs (Pitt County) Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-3090

*Assists veterans and their families in the presentation, processing, proof and establishment of claims, privileges, rights and benefits as they may be entitled to under federal, state or local laws.



Veterans Benefits Administration Regional Office Address: Federal Building, 251 N Main Street, Winston-Salem, NC 27155 Telephone: (800) 827-1000 Web site: www.va.gov

*Assists veterans and their families in the presentation, processing, proof and establishment of claims, privileges, rights and benefits as they may be entitled to under federal, state or local laws.

Vet Center Address: 150 Arlington Blvd., Suite B, Greenville, NC 27858 Telephone: (252) 355-7920 Fax: (252) 756-7045

*Counseling center for combat veterans.

VISUAL IMPAIRMENTS

American Foundation for the Blind Hotline Telephone: (800) 232-5463 E-mail: [email protected] Website: www.afb.org *Information for the community about vision loss.

National Eye Institute Website: http://www.nei.nih.gov/health/financialaid.asp

* Maintains a list of programs that provide financial aid for eye exams, eye surgery, eyeglasses and prescription drugs.

NC Division of Services For The Blind (Local Office) Address: 404 St. Andrews Drive, Greenville, NC 27834



Telephone: (252) 355-9016 or (800) 422-1877 Website: www.dhhs.state.nc.us/dsb/

*Training in the areas of daily living skills and safe travel, employment opportunities, medical services (eye exams, assistance with glasses), technology services, in-home assistance and adaptive aids.

Radio Reading Service of Eastern NC Address: PO Box 20555, Greenville, NC 27858 Telephone: (252) 758-4683 Website: www.rrsec.com

*Broadcasting service that provides local, state, national and international programs to listeners who are visually impaired. Newspapers and magazines are read over a specific radio channel. Special radios are loaned free of charge.

Talking Books Program (Library for the Blind and Physically Handicapped) Address: State Library of North Carolina, Department of Cultural Resources

1811 Capital Boulevard, Raleigh, NC 27635 Telephone: (919) 733-4376 or Toll-free (888) 388-2460 or TDD (919) 733-1462 Fax: (919) 733-6910 E-mail: [email protected] or [email protected] Website: http://statelibrary.dcr.state.nc.us/lbph/lbph.htm

*Special public library that circulates books and magazines especially made for persons who cannot use regular printed material because of a visual or physical disability. Applications can be obtained from your local reference librarian or downloaded from the website.

VOLUNTEER OPPORTUNITIES

The Pitt County Council on Aging offers a variety of volunteer opportunities to help senior citizens in Pitt County. A few of the opportunities are listed below. For more information, contact the Volunteer Development Coordinator at the Pitt County Council on Aging (252) 752-1717 ext. 4 or 0 or visit the agency’s website at www.pittcoa.com

• Administrative/Office Help

• Friendly visiting, help with errands, transportation (Caregivers program) • Greeter

• Handyman repairs for seniors

• Instructors for activities

• Meals on Wheels

• Yard work for seniors



OTHER VOLUNTEER OPPORTUNITIES Real Crisis Intervention, Inc. Address: 600 E 11th Street, Greenville, NC 27858 Telephone: (252) 758-4357 Fax: (252) 758-0455 Website: www.realcrisis.org

* Maintains a database of organizations (description of needs) in Pitt County that provide volunteer opportunities.

Volunteer Match.org www.volunteermatch.org

*Interactive website that posts volunteer needs submitted by agencies and allows individuals to search for volunteer opportunities.

WEBSITES

There are many websites that offer valuable information on aging issues and provide linkages to other websites of interest. This section was intended to supplement the information and websites already provided within the directory under the appropriate headings. We apologize for any duplications or omissions. Because these are independent websites, the quality or accuracy of the information cannot be guaranteed. None of the non-Pitt County sites are endorsed by the Pitt County Council on Aging.

Computers with Internet access are available for public use at the Pitt County Senior Center and many public libraries. Pitt County Senior Center



Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717

*Hours for public use vary depending on class schedules. Call for more information.

AGING TOPICS Administration on Aging www.aoa.dhhs.gov

*A comprehensive overview of programs and services related to aging. American Association of Retired Persons (AARP) www.aarp.org

*Links to a wide variety of topics related to older adults. Mid-East Commission Area Agency on Aging www.mecaaa.org

*Advocates for older adults through planning, training, technical assistance and resource development; serves Beaufort, Bertie, Hertford, Martin and Pitt counties.

WEBSITES

AGING TOPICS

National Council on Aging www.ncoa.org

*Non-profit network of organizations and aging leaders offering programs to assist seniors in accessing benefit programs to help them remaining independent.

National Institute on Aging www.nia.nih.gov

*Educational material and links to other reference websites. North Carolina Division of Aging and Adult Services www.dhhs.state.nc.us/aging/index.htm *Information on community based services for older and disabled adults.



Pitt County Council on Aging, Inc. www.pittcoa.com

*Information and referral, case assistance, services, programs and recreational activities for older adults in Pitt County.

BENEFITS Benefits Check-Up www.benefitscheckup.org

*Web-based service that helps seniors with limited income and resources to identify and apply for public and private benefit programs.

Centers for Medicare and Medicaid Services (CMS) www.cms.gov

*Publications about Medicare and Medicaid benefits. Publications are also available in large print.

WEBSITES

CAREGIVING

Family Caregiver Alliance www.caregiver.org

*Information on a variety of topics, public policy, research and educational materials related to caregiving.

Full Circle of Care www.fullcirclecare.org/

*Information on a variety of topics for family caregivers, including links to other sites of interest.

National Association of Professional Geriatric Care Managers, Inc. www.caremanagers.org



*Website that enables users to find a private geriatric care manager anywhere in the United States.

National Family Caregiver Association www.nfcacares.org

*Educates, supports, and empowers caregivers and helps to remove barriers of health issues.

North Carolina Partners in Caregiving Support

http://www.ncdhhs.gov/aging/fcaregr/partnerscgweb.htm *Official website for the North Carolina Family Caregiver Support Program. Provides information for family caregivers in NC.

WEBSITES

CONSUMER ISSUES

Annual Credit Report (Free) www.annualcreditreport.com

*This website will assist you in accessing a free credit report once every 12 months. This resource is approved by the Federal Trade Commission.

Better Business Bureau www.bbb.org

*Search for and file complaints about businesses, charities and non-profit organizations.

Federal Trade Commission www.ftc.gov



*Offers educational programs for consumers and businesses related to consumer protection.

National Do-Not-Call Registry www.donotcall.gov

*This registry gives you a choice of whether or not to receive telemarketing phone calls. You can register your home phone or mobile phone free of charge. Once registered, telemarketers are not to call your registered number. Complaints can be made if calls continue.

North Carolina Department of Insurance http://www.ncdoi.com/

*Information, publications and education about property, casualty, life and health insurance.

WEBSITES

DEMENTIA ISSUES

Duke Aging Center Family Support Program www.geri.duke.edu/service/dfsp/links.htm

*Educational and practical information for family caregivers, as well as links to resources.

Eastern NC Alzheimer’s Association Chapter www.alznc.org

*Provides educational materials on dementia and links to additional resources and support groups. Educational workshops and counseling for family caregivers and professionals is also available.

National Alzheimer’s Association www.alz.org



*National website for the Alzheimer’s Association. Provides educational materials on dementia, as well as links to additional resources and information about support groups.

END OF LIFE CARE Aging with Dignity www.agingwithdignity.org

*Information about advance directives and dying. Caring Connections www.caringinfo.org

*Community, state and national partners provide free resources and information to help people make informed decisions about end-of-life care.

Carolinas Center for Hospice and End of Life Care www.carolinasendoflifecare.org

*Links to local hospice agencies, education and resources.

WEBSITES

END OF LIFE CARE

End of Life Care Coalition of Eastern Carolina www.endoflifecarecoalition.org

*Provides education and support to help area residents have conversations and make decisions that lead to compassionate and comfortable care at the end of life.

Hospice Foundation of America www.hospicefoundation.org

*Resources for family caregivers on hospice care and accessing quality end-of-life care. Also provides a directory of hospice agencies within your local area.

EQUIPMENT



Assistive Technology Exchange Post http://www.ncexchangepost.org/home.php

*Facilitates equipment exchange between individuals. Vendors and distributors are excluded.

INFORMATION AND REFERRAL NC careLink www.nccarelink.gov

*Provides current information about services and programs throughout North Carolina for seniors, families and anyone in search of resources.

Pitt Resource Connection www.pittresource.org

*Click on “PRC Database” to view information about a variety of resources and services in Pitt County.

WEBSITES

LEGAL ISSUES

ABA Commission on Legal Problems of the Elderly www.abanet.org/elderly

*An educational site sponsored by the American Bar Association.

National Academy of Elder Law Attorneys www.naela.org

*Sponsors continuing legal education for elder law attorneys. Also provides a web-based method of identifying elder law attorneys in your area.

North Carolina Bar Association www.ncbar.org

*Lists attorneys who practice in specialized areas, offers professional support, lobbying for legal issues and support for pro bono legal services.

LONG TERM CARE



Assisted Living Federation of America www.alfa.org

*Information on assisted living facilities.

Consumer Consortium on Assisted Living www.ccal.org

*Non-profit organization that educates consumers, trains professionals and advocates for assisted living facilities issues.

National Citizens’ Coalition for Nursing Home Reform www.nccnhr.org

*Advocacy, education and consumer’s guide to choosing a nursing home. National Clearinghouse for Long-Term Care Information www.longtermcare.gov/LTC/Main_Site/index.aspx

*This web site was developed by the U.S. Department of Health and Human Services to provide information and resources to help individuals and their families plan for future long-term care needs. Primarily intended as an information and planning resource for individuals who don’t yet require long-term care, but it includes information on services and financing options that can be helpful to all individuals.

WEBSITES

MEDICAL

Center for Disease Control and Prevention www.cdc.gov/aging

*Provides health information for older adults.

Healthy Carolinians www.healthycarolinians.org

*Offers demographic and health information about North Carolina residents.

Hospital Compare www.medicare.gov/hospital *Compare the quality of care hospitals give using information provided by Medicare. NC Institute of Medicine http://nchealthcarehelp.org/

*Connects North Carolinians with free or reduced cost health care services.



MEDICARE

Center for Medicare Advocacy www.medicareadvocacy.org

*Advocacy agency for Medicare recipients. Also involved in policy development.

MENTAL HEALTH American Association of Geriatric Psychiatry www.AAGPonline.org

*Educational materials, resources and links relating to the mental health issues that affect individuals over the age of 60.

Mental Health America www.nmha.org

*Offers educational materials and other resources related to mental health.

National Alliance on Mental Illness www.nami.org

*Education, advocacy, resources and links to local resources for family members of individuals with a mental illness.

a resource guide for older adults - sahma · pitt county council on aging, inc.- (252) 752-1717...

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