a photo tour of the roamright mobile app
DESCRIPTION
The RoamRight mobile app protects travelers by offering destination specific information, travel alerts, medical phrase translations, and an international medication equivalent directory. While some features are available to anyone who downloads the app, several benefits are available only to travelers who have purchased a RoamRight travel insurance policy. This presentation provides insight into the capabilities of these travel tools.TRANSCRIPT
A Photo Tour of the RoamRight Mobile App
Home Screen
• Access key features of the RoamRight app
• Relevant travel alerts will scroll across the top
• At any time while in the app, press RoamRight logo at top of screen to return to home screen
• The button in the top left accesses additional elements:– Claims look-up– Password reset– Help screen– Log out
My Policies• View a list of all policies
associated with the account• Add a new policy that was
purchased over the phone or online (not through app)
• If you buy through the app, your policy will automatically appear on this screen
• See policy details:– Travel dates– Policy number– Benefits and limits– Claims status
• You can scroll through the benefits by tapping and moving up or down
My Policies
• Access RoamRight ID card and Confirmation of Benefits
My Policies
Buy a Policy• Get a quote for travel insurance• Buy a policy directly from your
mobile device• Automatically links your policy
to this device – Uploads policy details – Pre-selects destination
countries based on your purchase
My Destinations
• Access detailed information for countries you plan to visit
• Add or remove countries as your itinerary changes
• Quickly see if there is a travel alert in a country
• Tap on a country to learn more
• Quickly gauge the threat level in that country
• Scroll and tap on a category to get country details and analysis– Safety and security – Immunizations and health
information, including medical facilities
– Transportation– Financial information– Important dates– Much more!
My Destinations
• Country overview provides a high-level synopsis of the country– Climate– Languages spoken– Business practices– Government and
Infrastructure• Scroll for more details!
My Destinations
Travel Alerts• Alerts are based on:
– Destination countries– 100 miles of current location
• Pushed to mobile device, can set indicator options in device’s settings
• Threat level is on a 1-5 scale:– 1 is safest– 5 is most dangerous / severe
• Alerts cover:– Transportation strikes – Disease outbreaks– Protests– Terrorist events– Other events that may impact
travel and/or safety
• View summary of an alert• Scroll for more details:
– Background and analysis of situation
– Advice on how to stay safe during the situation
Travel Alerts
Alert Map• Global map of all active alerts• Severity of alert is indicated by
color (green, yellow or red)• Zoom and pan around the world• Change from satellite to
standard or hybrid view• Tap on a pushpin to view alert
details• Tap on My Location to return to
your location
Alert Map• Global map of all active alerts• Severity of alert is indicated by
color (green, yellow or red)• Zoom and pan around the world• Change from satellite to
standard or hybrid view• Tap on a pushpin to view alert
details• Tap on My Location to return to
your location• Useful for US travelers, too!
Risk Ratings• Quickly view safety and security
ratings for a given country• See individual ratings for:
– Terrorism– Crime– Geopolitical– Kidnapping– Civil Unrest– Security Services
• Access country details by tapping the 0 button
Travel Documents
• Securely store copies of important travel documents
• Easy to upload• More security than just keeping
a copy stored on your device’s photo directory
• With your permission, can be accessed during an emergency, which can expedite the assistance process
Medical Phrase Translations
• Quickly and easily communicate in several languages:
• Written and audio translations available
• 150+ useful medical phrases translated, examples include:• Please take me to the
hospital• I am having chest pains• The pain is sharp• I am taking medication
Drug Equivalents
• Some medications go by different names in other countries
• Search for the brand name of your medication
• Select the country you are visiting
• View local equivalents
Contact RoamRight
• Tap customer service at the bottom of the screen to call or email RoamRight’s Customer Service or Claims departments