a new approach to benefits administration · a new approach to benefits administration ... (hris)...
TRANSCRIPT
A New Approach to
Benefits
Administration
Information for
USG Employees
June 2017
What’s happening?
2
Beginning June 26, 2017, USG benefits will be administered
through the OneUSG Connect – Benefits system. This
system replaces the MyBenefits@UGA enrollment system.
This work is part of the broader OneUSG initiative, which will
pave the way for a new Human Resources information
system (HRIS) and payroll system
A unified approach to
benefits administration
What’s staying the same
• Faculty, staff, and retirees will continue to have the same
array of quality benefits as today
• Benefits are not changing as a result of the transition
3
What this means for you
Beginning June 26, faculty and staff will have two
new ways to access their benefits …
Online: OneUSG Connect - Benefits website
By phone: OneUSG Connect - Benefits Call
Center
No action needed now
Later, everyone will use the new website to enroll in
their 2018 benefits during Open Enrollment this fall
4
Because of this new benefits
administration system…
The UGA benefits email addresses
([email protected] and [email protected]) will no
longer be monitored for benefits-related questions.
UGA faculty and staff with benefits questions should
use
– the new OneUSG Connect – Benefits website or
– the OneUSG Connect – Benefits Call Center
5
On June 26
A campus-wide communication will be distributed to
all faculty and staff on June 26 to alert everyone to
this change.
The benefits email addresses will have auto-reply
messages, instructing faculty and staff where to get
answers to their questions.
We ask HR Partners to please assist employees in
their units in accessing the new system.
6
OneUSG Connect -
Benefits website
Faculty and staff will be able to:
Review current benefits coverage
Make benefit changes due to life status changes (e.g., birth
of a child, marriage)
Find doctors, hospitals or other healthcare providers in the
plan’s network
Keep track of healthcare expenses (including deductibles,
coinsurance, and copayments)
Contact insurance carriers and other benefit resources
7
OneUSG Connect -
Benefits Call Center
Toll-free: 1-844-5-USGBEN (1-844-587-4236)
Faculty and staff can call to:
– Enroll in benefits and record life status changes
– Receive answers about eligibility
– Resolve technical issues
– Learn about benefit plans
– Receive help filing healthcare claims
– Get support with benefits coverage confirmation
8
What’s ahead
No action needed now
June 26: OneUSG Connect - Benefits
administration system goes live
OneUSG Connect - Benefits website
OneUSG Connect - Benefits Call Center
9
Rest assured: USG benefits are not changing
as a result of the transition to the new system
Thank you!
Remember, the new system
goes live Monday, June 26!
10