A Model of Motivation

HRMOB 570

Day 2

Factors That Determine Performance

Performance = Ability x Motivation» Ability = Aptitude x Training x Resources» Motivation = Desire x Commitment » Ability problems: resupply, retrain, refit,

reassign, release

The Many Causes of Behavior

A Motivation-Performance Model

Needs

Arousal

Social Facilitation

Task &SocialFactors

ThoughtProcesses

Ability

Intentions

Dependencies/Opportunities

Behavior

What We Know About Behavior

Factors influencing arousal» Well studied: needs» Not well studied: social facilitation

Factors influencing motivation» Well studied: rewards, goals, outcomes, expectations, efficacy,

equity» Not well studied: task factors (enlargement), social factors (cues,

norms, evaluation apprehension, group size)

Factors influencing behavior» Well studied: ability» Not well studied: social factors, administrative technology,

machine technology, environment