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    Redefining the Roles of Business, NGOs and

    Governments: A Mission for a Better Global Society

    Sub Theme:New Frontiers of CSR and Strategic Philanthropy

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    Green Corporate Social Responsibility

    Vishnupriya Raghavan

    Corporate Social Responsibility (CSR) has acquired new dimensions in recent years. It is

    not a new concept, but over the past decade its focus has shifted from labor issues and

    local philanthropy towards environmental actions. Green is a philosophy and social

    concern for the conservation and improvement of the environment. As waves of new

    technology continue impacting our lives, finding a conscientious way to retire the old

    while bringing in the new is key to keep from fouling our land and oceans with harmful

    substances. Today, multinational companies are proactively taking up this task under

    CSR and thus giving a social value to all their business endeavors. Business software

    applications are now emerging to help companies achieve these goals by providing

    capabilities to eliminate waste, reduce energy consumption, use alternative materials,

    optimize the supply chain and other initiatives. Companies are trying to become Green

    by offering energy efficient solutions.

    Most of the IT industry stakeholders are looking at devising their own green strategies,

    and are zeroing in on innovative measures to achieve their objectives. The measures

    include designing, manufacturing, using, and disposing of computers, servers, and

    associated subsystemssuch as monitors, printers, storage devices, and networking and

    communications systemsefficiently and effectively with minimal or no impact on the

    environment. Research continues into key areas such as making the use of computers as

    energy-efficient as possible, and designing algorithms and systems for efficiency-related

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    computer technologies. The onus of societal development no more lays with the

    government alone. The corporate sector is increasingly involved as well and the CSR

    activities are being designed in alignment with their business strategies. Further, smaller

    IT companies in India have also joined the effort.

    According to a UN report, India is the second largest e-waste generator in Asia. India

    generated 5.9 million tones of hazardous waste in 2009, posing serious health issues. In

    this context, the role played by software companies in India assumes significance.

    Software companies across India are considering the importance of Green IT. IT greening

    is about using IT more efficiently to achieve reductions in energy consumption, and

    therefore, considering the acquisition of energy-efficient IT solutions. IT is so pervasive

    that energy efficiency through the implementation of green IT has moved to center stage

    and captured the limelight for many companies in their pursuit of environmentally helpful

    practices.

    The aim of this paper is to develop a framework to understand the best practices of

    multinational companies including Dell, Intel and others. Applicability of some of these

    best practices to the software companies and consulting firms will be analyzed as well. It

    also aims at finding the different Green CSR initiatives of software companies and

    independent consulting firms in India. A theoretical framework will thus be developed

    for classifying the different approaches to Green CSR adopted by these firms and

    examine the alignment of these approaches with their business strategies. The paper will

    examine the benefits of these approaches such as better sales, governmental sops and

    induction of new technology. The findings could thus help many other software

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    companies and consulting firms to embrace green IT and practice it while growing

    revenues and profit margins.

    Key-words:

    Energy-efficient, environment, sustainability, Green-IT, alignment, business strategies,

    technology, approaches.

    Assistant Professor and Head, Department of Information Systems, Bangalore

    Management Academy, Bangalore

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    Green

    Corporate Social Responsibility: Small Steps, Big Goal.

    Introduction:

    The notion of corporate social responsibility (CSR) is experiencing a tremendous surge of

    popularity worldwide. CSR involves a companys effort to minimize its impact on the

    environment, better engage employees and take care of them in ways beyond a paycheck,

    and give back to the community. It is a concept that organizations have an obligation to

    consider the interests of customers, employees, shareholders, communities, and

    ecological considerations in all aspects of their operations. It is not a new concept, but

    over the past decade its focus has shifted from labor issues and local philanthropy

    towards environmental actions. It has acquired new dimensions in recent years and is

    closely linked with the principles of Sustainable Development, which argues that

    enterprises should make decisions based not only on financial factors such as profits or

    dividends, but also based on the immediate and long-term social and environmental

    consequences of their activities. In todays world, it is rare to find a company website that

    does not have sustainability wording. In fact, many websites highlight what the company

    has done to contribute to a sustainable environment.

    Green is a philosophy and social concern for the conservation and improvement of the

    environment. As waves of new technology continue impacting our lives, finding a

    conscientious way to retire the old while bringing in the new is key to keep from fouling

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    our land and oceans with harmful substances. Carbon dioxide and its equivalents, such as

    methane and nitrogen oxide are the main focus of concern for all living in this planet.

    These harmful emissions provide a yardstick by which progress on climate change can be

    measured. Information Technology (IT) related carbon dioxide emissions have been

    estimated at two percent of the worlds total1. Governmental regulations coupled with all

    the green IT initiatives can help reduce this figure and most importantly, IT itself can

    support the greening of other processes as well (the remaining 98 percent).

    IT is the central nervous system not only of our businesses but also of our governmental

    and social infrastructure. IT depends on electricity and as it continues to grow, its

    unchecked consumption of power is threatening the financial resources of the

    organization it serves. To date, our IT has been focused on human needs without thought

    for the environment. Just as it has been the instrument for our plight, IT may be the

    mechanism for our salvation. IT must find a way to be green as we need to leave the

    planet worth living on for our descendants.

    Today, multinational companies are proactively taking up this task under CSR and thus

    giving a social value to all their business endeavors. Business software applications are

    now emerging to help companies achieve these goals by providing capabilities to

    eliminate waste, reduce energy consumption, use alternative materials, optimize the

    supply chain and other initiatives. Companies are trying to become Green by offering

    energy efficient solutions. IT greening is about using IT more efficiently to achieve

    reductions in energy consumption, and therefore, considering the acquisition of energy-

    efficient IT solutions. IT is so pervasive that energy efficiency through the

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    implementation of green IT has moved to center stage and captured the limelight for

    many companies in their pursuit of environmentally helpful practices. Going Green is a

    process and it is the beginning of what is needed for true sustainability. It may also be the

    shortest path to economic savings and the overall health of an organization.

    Green IT:

    Green IT encompasses a wide range of environmental challenges: efficiency, recycling of

    materials, reduction/elimination of toxic compounds in manufacturing, renewable energy

    and a variety of management systems (such as decision support systems in an airline

    industry or to manage traffic flow and systems to optimize information streams over the

    Internet).

    Green IT is more than an initiative to improve the efficiency and reduce the

    environmental impact of an organizations computing operations. Because of the

    universal nature of IT infrastructure touching every location and almost every employee

    IT has a unique capability to substitute (low-carbon) infrastructure for (carbon-

    intensive) processes like business travel or building HVAC (Heating, Ventilating and Air

    Conditioning) systems.

    Much research has shown the many benefits of changing to greener products or systems

    in terms of money. Many Green IT initiatives have also resulted in benefits in terms of

    brand value. These benefits have made other organizations sit up and begin greening their

    IT infrastructure and operations.

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    Most of the IT industry stakeholders are looking at devising their own green strategies,

    and are zeroing in on innovative measures to achieve their objectives. The measures

    include designing, manufacturing, using, and disposing of computers, servers, and

    associated subsystemssuch as monitors, printers, storage devices, and networking and

    communications systemsefficiently and effectively with minimal or no impact on the

    environment. Research continues into key areas such as making the use of computers as

    energy-efficient as possible, and designing algorithms and systems for efficiency-related

    computer technologies. The onus of societal development no more lays with the

    government alone. The corporate sector is increasingly involved as well and the CSR

    activities are being designed in alignment with their business strategies. Further, smaller

    IT companies in India have also joined the effort.

    According to a UN report, India is the second largest e-waste generator in Asia. India

    generated 5.9 million tones of hazardous waste in 2009, posing serious health issues2. In

    this context, the role played by software companies in India assumes significance.

    Software companies across India are considering the importance of Green IT. According

    to NASSCOM report, for Green IT to achieve a sustainable impact, most Indian firms

    need to transform their approach to Green IT from obligation to opportunity. Indian

    firms should use IT pro-actively to holistically transform into green businesses rather

    than only focusing on making IT infrastructure, services and products green.

    There is a divide between our current technology-driven lifestyle and our call for

    sustainability. Yet technology growth is fueling the business world and is possibly the

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    most dominant force for change in todays markets and society. Clearly, the next

    generation of green IT needs to adopt a holistic view of the environment and technology.

    Organizations have multiple motives for undertaking Green IT initiatives, and its

    welfare effects are highly contingent on the institutional context in which it is

    undertaken3. Most organizations expect several outcomes from improving the

    sustainability of their IT operations and infrastructure; lower operating expenses,

    reduction or avoidance of capital expenditures; alignments with corporate green

    initiatives that are aimed at improving customer perception and appealing to current and

    prospective employees, and complying with existing and, especially, prospective

    regulations.

    Successful green IT initiatives go well beyond purchasing new, more energy-efficient IT

    hardware and software. To reduce their environmental impact, organizations have to put

    policies and practices in place that makes IT infrastructure and operations more energy

    efficient; and enable IT to perform sustainability improvements in business processes

    across the entire organization. Achieving the sustainability objectives also requires

    process and behavior change4.

    Green IT initiatives and strategy must be aligned along the following three vectors:

    1. Cleaning up IT and make it green: Environmental impact of IT can be reduced by

    looking at the whole life implications of products at the time of their purchase.

    Opportunities for reusing or recycling products must be looked at. Adoption of green

    technologies and practices using green buildings, energy efficient data centers, power

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    efficient computers, shared data centers, and addressing issues like e-waste management

    will help make IT green.

    2. Greening through IT: IT can clean up its own act but greater gains can come from

    using computers to reduce emissions and other undesirable effects outside of IT.

    Organizations can deploy IT solutions such as cloud computing, video conferencing,

    webinars, intelligent transport systems, and motion and heat detection sensors.

    3. Taking action and make green warriors: Setting printers to double sided printing,

    setting PCs to standby or sleep following minutes of inactivity, encouraging staff to

    participate in webinars to reduce travel are a few examples of organizations ready to take

    action towards achieving Green IT objectives. In addition, organizations have to

    encourage its employees to adopt a green life style that will make them become change

    agents to catalyze transformation and create a sustainable impact in the society around

    themselves.

    The value of introducing green IT initiatives cannot be dismissed when it comes to

    corporate image, marketing and public relations. Environmentally friendly businesses are

    rewarded by the news of their social commitments and good corporate citizenship. It is

    not only important to understand and realize how valuable green IT solutions are, it is

    also equally important for organizations to find out which solutions provide the greatest

    benefits5.

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    Parameters of Green IT:

    A good way for organizations to clean up their IT is to include environmental questions

    in their purchasing requests. Checking if the products hold ISO 14001 certification, and if

    the devices meet energy or environmental certification will go a long way in meeting

    green IT objectives6. There are many parameters of Green IT that exist today and Energy

    Star is one of the oldest environmental programs devised with co-operation from the

    government of a country in an effort to reduce the pollution caused by electronic

    appliances. All devices that carry this particular label are at least 10 % more efficient than

    other appliances.

    Source: http://www.energystar.gov/

    Energy star parameters are updated every year, and it is required that the manufacturer

    should also renew their certification if they want to continue using the label. The

    stringent emission norms coupled with regular updates do make this a versatile standard

    that is very important in the process of greening IT or any network hardware.

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    Following the EPA (Environment Protection Agency) Energy Star guidelines, Dell has

    created several desktop and notebook products that consume less than 5 watts in low

    power mode7. Another way to cut down on power use is to curtail use of screen savers, as

    they are power drains. PCs must be defaulted to stand by or sleep modes following

    specified minutes of inactivity. Microsoft Windows Vista on the desktop, power

    management features are turned on by default. The Linux community and Intel have

    teamed up to reduce reliance on the power grid. There are power saving features in

    development for Intel processors using Linux, with the goal of using less power on

    desktop mobile and server platforms. Linux users can also enable power management

    features in Wi-Fi and SATA (Serial ATA) and by using Gigabit Ethernet speeds only

    when needed8.

    The Green Electronics Council advises organizations to checkwww.apeat.net for ranking

    of different products in terms of their environmental and performance attributes.

    Cut use of Toxins:

    According to a research conducted by Carnegie Mellon University, there are about 70

    million computers in U.S landfills and there is about 40 percent of lead that is present in

    these landfills. Apple has banned toxic substances such as lead, cadmium, mercury and

    asbestos in its products. It has also eliminated lead from its batteries.

    Engineers at Intel place appropriate substitutes to agents known for emitting greenhouse

    gases. Isopropyl alcohol is used during Intels manufacturing process and engineers are

    working towards replacing this solvent, as it is known to contribute to smog9.

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    The ever shrinking resource pool as well as ever increasing carbon footprint caused by

    the IT industry is our main motivation for this paper. Large networks like data centers

    account for a significant portion of carbon emission today.

    GIB Services in Switzerland is using excess heat from its datacenter to heat a local public

    swimming pool! A mining company in Canada is using its excess datacenter heat to

    warm its warehouses during the cold Canadian winters10

    !

    Data centers consume and expel a lot of electricity. Many server computers run at less

    than 30 percent capacity

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    . Considering the fact that servers are seldom utilized to an

    efficient level, it would make sense to use a single computer to host more than one

    service. Virtualization takes advantage of this and enables a single system to run multiple

    services and even more than one operating system simultaneously.

    Why Virtualize? :

    Virtualization is one of the easiest paths to green, because when there is more than one

    application running on a server called as application consolidation, the number of servers

    required to support these applications are reduced. The reduction in the number of

    physical servers is server consolidation. With virtualization, there is less power

    consumption and hence lower energy requirement for cooling the servers. In a data

    center, having fewer servers translates to less rack space and hence a smaller footprint by

    the organization.

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    Going Green and SOA:

    The virtualization model demands an SOA (Service Oriented Architecture) and a

    simplified infrastructure that coordinates technologies. SOA a business model with the

    idea of reuse built in is definitely one practice leading to successful green IT initiatives.

    SOA can be helpful in developing green enterprise solutions because it combines

    environmentally friendly concepts with good business sense. SOA makes it easier to

    adapt IT to changing business conditions in a dynamic market place of today thereby

    increasing business agility.

    Greening through IT:

    IT can help companies become greener. Energy efficiency can be accomplished by a

    number of ways. Travel can be substituted with tools such as video conferencing and web

    conferencing. HP prevented 145 metric tons of carbon emissions by the use of HPs Halo

    telepresence solution and cut an estimated 44 international employee trips. In 2006, Cisco

    was able to reduce all of its air travel worldwide by 10 percent by encouraging remote

    collaboration. Ciscos TelePresence meetings incorporate high-quality audio and life-like

    video in a specially tuned environment. It helped Cisco reduced its gross GHG emissions.

    Video conferencing, a way to green IT has also improved customer responsiveness at

    Cisco, resulting in $ 96 million in incremental margin in 200912

    .

    Web meetings and webinars are great ways towards greening IT operations as people can

    share content and interact with each other through their web cams and PC screens.

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    Telecommuting to work also reduces the emissions associated with the daily commute

    and gives employees a better lifestyle.

    IBMs work-at-home program, leveraging IBMs collaboration tools conserved more

    than eight million gallons of fuel and avoided more than 68,000 tons of carbon dioxide

    emissions in 2006. IBM was also able to save $ 97 million in travel costs using

    collaboration tools. IBM claims another $ 16.5 million in cost savings from using instant

    messaging instead of the phone13.

    Green Document Management:

    Collaboration on business documents reports, presentations, budgets are done with the

    help of document management systems. Google Docs, Zoho Writer and IBM Lotus

    Quickr provide efficient document sharing that can help people share information in new

    ways. Sharing links instead of sending email attachments reduces storage requirements

    and paper consumption.

    Besides using collaborative tools for document management, HP has also set its universal

    print driver defaults to double-sided printing. HPs 300,000 employees save 800 tons of

    paper every year. It also offers its customers, a carbon assessment of their use of desktops

    and printers. This can help users evaluate their carbon footprint and develop an optimal

    IT configuration. 14

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    Collaborating in the Cloud:

    Storage, document processing, email, web conferencing and high-end processing can be

    done on the cloud. Cloud computing allows users to access information and services from

    devices including laptops, iPhones, BlackBerries and any IP-enabled device and hence

    may be a green solution for organizations. Many organizations have their ERP and CRM

    applications on the cloud. Many even have their data on the cloud. Organizations

    including Animoto, Netflix, McKesson Corporation, IBM, and Dell have reaped many

    benefits by moving to the cloud. Moving to the cloud has the potential to greatly simplify

    IT management by providing scalable resources on demand. Cloud computing can help

    minimize energy consumption on premises and reduces carbon emissions.

    Many universities across the world have already moved to the SaaS model for email.

    Many academic institutions including Bangalore Management Academy, a leading B-

    school in Bangalore, embraced Google Apps for email, document collaboration, shared

    calendars, chat and instant messaging. It plans to use SaaS for Web conferencing and

    social media solutions and is already using SaaS for its ERP application. Harvard

    University has audacious goals for a Green campus and the Markley Data Center in its

    medical school utilizes and takes advantage of many infrastructure systems that support

    the universitys Green IT initiatives. 95% of Harvard Medical Schools server

    environment has been virtualized. 148 physical servers have been virtualized into 14

    hosts. The energy utilization of their server room was reduced by 50 KW and saves

    approximately $ 6000 a month for the university15.

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    Cloud computing infrastructure, platforms, and applications fit education like hand to

    glove. The use of web based technology can truly transform the education scene not only

    in terms of its reach, scale and flexibility but also in terms of proving to be a greener

    endeavour. Enormous amount of paper is used worldwide by educational and training

    institutes. The use of paper is intensified during examinations and assignment

    submissions.

    Conservetree.com, a recycled paper seller, gives the following statistics

    (www.conservatree.com)16

    . One tonne of new or non-recycled paper(commonly used in

    educational institutes) uses 24 trees, whereas that of newsprint uses 12 trees. 10 reams

    of virgin or new paper requires 0.6 trees. On an average a ream has 500 pages. Consider a

    scenario where an educational institution has 250 students and four term exams. Each

    term has four papers and on an average a student uses 4 pages for writing the exam. The

    total yearly consumption of one educational institute would be 200x4x4x4 =16000 pages

    ie 16000/500= 32 reams ie 1.92 trees. Thus if such an educational institution goes

    paperless, it could save 2 trees a year. This can be achieved by a course management

    system like Moodle. Moodle being an open source Course Management System also

    means significant reduction in costs.

    Moodle, (created by created by Martin Daugiamas, a computer scientist at the university

    in Australia) is an acronym for Modular Object-Oriented Dynamic Learning

    Environment17

    .

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    Moodle is a course management system runs on a server and can be accessed using a web

    browser. Course management systems allow an instructor to create a website for a course

    and grant access to only students who are a part of it. These websites allow sharing of

    various material, discussions, quizzes, surveys, and assignments as well as recording

    grades.

    According to Moodle website, there are 49533 registered sites of Moodle in 211

    countries. The total number of courses is 3914256 with 38118549 users. Around

    59862449 quizzes have been conducted (www.moodle.org)18

    . If we translate these

    numbers into the paper saved, this has resulted in the conservation of many trees already.

    Although, Moodle was not developed with the environmental perspective, this good side

    effect could be a valuable contribution to the environment. This and such type of course

    management systems can yield significant results if they are adopted on a large scale.

    Additionally, these types of software could be made mandatory by law to further enhance

    the scale and scope of such green and socially responsible initiatives. Many educational

    institutes in India are already using Moodle. Some of them include BITS Pilani, IIT

    Bombay, Goa University, and Christ University.

    As alternative, more sustainable energy is being considered; use of information

    technology can replace cumbersome manual paper based processes and can enable,

    expedite and make more efficient processes in an organization. Digital documents, e

    forms, digital signatures, and collaborating with the help of social networking sites are

    some of the ways an organization can go green with the help of IT.

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    Developing a Green IT Management Strategy:

    Organizations need to establish clear goals to ensure all green IT implementations bring

    quantifiable value to the business. These goals should include power reduction,

    regulatory compliance, decreased carbon footprint, and operational cost savings.

    Establishment of the scope of these goals is of utmost importance to determine at what

    point appropriate return on investment has been achieved. Measurements have to be set

    and have to be monitored continuously to determine the on-going success of the

    implementation. Many green IT solutions such as energy efficient products,

    virtualization, cloud computing, usage of thin clients, power management can be

    incorporated into an overall green IT strategy.

    Many organizations have been accused of green washing as well at their level of

    addressing green IT issues. Many have jumped on-board the green IT bandwagon in an

    attempt to increase their brand value or corporate image. Hence, standardizing on a

    solution that helps develop and incorporate green IT goals and strategies into existing

    business and IT processes and policies is essential to developing an enterprise-wide green

    IT policy.

    This paper also surveyed small midsize firms in Bangalore, the silicon valley of India.

    Bangalore located in the state of Karnataka known for its power deficits. Bangalore in

    particular, pays a huge price for energy consumption. All the fifteen respondents who

    completed the questionnaire were Chief Information Officers (CIO) or Chief Executive

    Officers (CEO) of small mid size firms in Bangalore. The respondents are distributed

    across education, IT consulting firms, finance and architectural firms. They were asked

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    twelve questions to rate their green initiatives and the relevance of various aspects of

    Green IT to their business. Most of the respondents reported that for them, Green IT

    means lowering electric and cooling costs, as well as sustainable energy practices. The

    findings are:

    Green IT is essential:

    It is no longer the case where Green IT seemed more of a wish list item for

    organizations that they would look to implement when it became convenient. These small

    mid size firms are now actively pursuing Green IT solutions and most of them are in the

    discussion stage while 33 percent are in the implementation process. Environmental

    responsibility (79%) followed by cost savings (43 %) was the leading outcomes of a

    successful Green IT initiative.

    Does your organization have a Green IT Strategy to reduce energy consumption?

    Have a plan to do so 36% In discussion stage29% No plans to do so14% Other 21%

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    Overall, which stage best describes your organizations implementation of a Green

    IT orSustainability Computing Strategy?

    Already implemented 0% Implementation in progress 29% In trial stage 7% In discussion stage 50% Not considering 14%

    How important to a successful green IT is the following outcomes to your

    organization?

    Cost savings 43% Brand recognition 29% Customer perception 21% Environmental responsibility 79%

    IT at the heart of enterprise green efforts:

    IT finds itself at the center of an organizations green efforts. IT should play a significant

    role in minimizing the companys environmental footprint. As Green IT and energy

    efficiency have become important, CEOs have reported a willingness to pay extra for

    products that are energy efficient. Energy efficiency is valuable not only for large

    organizations but for small mid size firms too. Fifty seven percent of the respondents are

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    willing to pay more for an energy efficient product if it pays back in one year or less.

    Fifty seven percent said that an IT products energy efficiency would be an important

    factor in their purchasing decisions.

    When would you be willing to pay more for an energy efficient product of

    equivalent functionality?

    Always 14% If it pays back in one year 57% If it pays back in three years 14% Will not pay more 14%

    How important do you think an IT products energy efficiency will be in your

    purchasing decisions over the next 12 months?

    Important 57% Neutral 43% Not important 0%

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    How significant a role should IT play in minimizing your organizations

    environmental footprint?

    Important 69% Neutral 31% Not important 0%

    Green IT initiatives need to be a priority:

    The recent push for Green IT is driving multiple initiatives. Ninety three percent of

    respondents are interested in reducing energy consumption, carbon footprints and cooling

    costs. Most are considering Software-as-a-Service (SaaS) as a part of their strategy to

    reduce power consumption. However, twenty nine percent of the respondents are not

    considering the same and another twenty nine percent of the respondents have said they

    do not know about SaaS. This shows that more education is also needed towards

    promoting Green IT initiatives.

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    How interested is your organization in reducing energy consumption, reducing its

    carbon footprint, and reducing cooling costs?

    Interested 93% Neutral 7% Disinterested 0% Other 0%

    Is your company considering SaaS (Software as a service, cloud computing) as a

    part of its strategy to reduce power?

    Yes 43% No 29% Don't know about SaaS 29%

    This questionnaire was designed to gauge respondents interests in, and plans for

    deploying strategies and solutions to help reduce e-waste associated with computer

    hardware, software, facilities, and planning, and ultimately reduce the organizations

    carbon footprint. (Refer Appendix for other questions)

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    There are many organizations including non-profit ones such as Electronic Recycling

    Association that work towards reducing electronic waste through the reuse and recycling

    of unwanted computers and electronic equipment19. Oracle has recently, launched new

    tools for reducing e-waste. Oracle Depot Repair has been founded to help organizations

    protect the environment, improve sustainability initiatives and streamline compliance20

    .

    Their Enterprise Resource Planning (ERP) solutions include reporting tools and analytics

    to aggregate and parse comprehensive return and disposition data, including information

    collected directly from third-party logistics providers, processors and recyclers.

    Atea Group is another organization that has developed targets and goals for reducing its

    own environmental impact and is certified according to the ISO 14001. With the

    goitgreen concept this group aims to provide environmentally optimized Green IT to all

    its customers, by focusing on the total IT product life cycle from IT policies, products,

    consultancies, logistics, solutions and recycle. In 2009, goitgreen projects have helped

    its customers save 218,669 tons of CO2 or the emission of more than 17,218 Nordic

    households21.

    By far the best way to minimize the environmental impact of computers is by extending

    their lifespan - either through complete or partial reuse, or by ensuring further use. The

    goitloop and recycling concepts aim to extend the lifetime of any obsolete

    equipment. Atea aims to reuse or resell around 50% of all IT equipment received; recycle

    99.7% of all equipment and dispose of the remaining 0.3% in an environmentally

    responsible manner.

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    Source: www.atea.com

    Hara, Environment and Energy Management Software enables organizations to identify

    and implement sustainability initiatives across stakeholders to increase operational

    efficiency maximize shareholder value and mitigate risk. The software helps customers

    identify millions of dollars in savings from energy, water and waste abatement strategies

    while reducing their carbon emissions. Hara shows that digital solutions can be built and

    used to save water, money, energy and the planet overall. This highlights the greening of

    IT and shows large corporations are ready to use IT to make their businesses more eco-

    friendly and save money. Coke uses Hara software in one of its subsidiaries that is

    building 15 power plants in Eastern Europe and Africa, to measure the energy used by the

    plants22. Safeway, Intuit, News Corporation, Brocade, Akamai are amongst the list of

    organizations that have deployed Hara for environmental and energy management.

    Challenges:

    Besides the budgetary challenges towards Green IT, there may be other challenges facing

    organizations towards the adoption of Green IT. Green practices are different in different

    parts of the world and could pose as a challenge in measuring network efficiencies. Also,

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    IT equipment manufacturers do not have a particular measure of being green to adhere to.

    A global standard is the need of the hour to which equipment manufacturers can adhere

    to and this will make it easier to implement green solutions for real world cases.

    Education is of primary concern in Green IT initiatives. When end users are more

    educated on how they can also contribute to going green, carbon emissions will be

    reduced significantly.

    While green research as of today is mainly limited to technological problems, it is very

    important that future research is done to address on developing regulations on going

    green and to enforce them. Unless there is a law that is enforced on people, few

    organizations would make significant changes in the way they do their business.

    Conclusion:

    Greening IT is attracting a huge interest worldwide mainly due to the increasing demand

    to power data centers. However, Green IT is not just about running efficient data centers

    or organizations moving to the cloud. It encompasses Information Technologys overall

    role in causing and tackling emissions and covers policies, technologies and practices

    from sourcing to disposing23

    . While there are a number of short surveys on Green IT, this

    paper, albeit limitations discussed below, offers a comprehensive empirical investigation

    with the directors of small mid size firms in Bangalore, one of the cities in India hosting

    the maximum of IT companies.

    Due to the limited number of responses, it is not possible to generalize from the findings

    of the study. The findings can only be considered at best preliminary and require further

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    data before any generalization can be attempted. It does show that even small mid size

    firms do not have their printers defaulted to double side and have not made attempts for

    their PCs to switch on standby mode while idle. Many have not adopted SaaS as a

    strategy for Green IT initiatives. This shows education remains a concern with going

    green. However, within the bounds of the limitations of the study, the paper does also

    show that the adoption of Green IT in small mid size firms is on the rise and highlights

    the need for more education towards Green IT. This paper provides a foundation upon

    which other studies might build their framework. Finally, it is of importance to observe

    that end user knowledge is vital to a successful Green IT initiative.

    Organizations must consider Green Corporate Social Responsibility as a hygiene factor

    rather than a motivator. Attention to Green CSR should be viewed as a competitive

    necessity rather than a competitive differentiator.

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    References:

    1 David Tebbutt, Martin Atherton and Tony Lock. Green IT For Dummies, Wiley Publications, I Edition,2008.

    2 , Nasscom Report 2009,Retrieved on September 01, 2010

    3 Thomas P.Lyon and John W. Maxwell. Does green corporate social responsibility benefit society?,,Retrieved on September 12, 2010

    4 Enterprise Green IT initiatives, , Retrieved onOctober 30, 2010

    5

    Going Green: A strategic guide to Green IT Management, EMA White paper, EMA, September 2008.6 Rajath Chouta, Tae Oh, Jungwoo Ryoo, Young B. Choi. Parameters of Green IT, 2010 NortheastDecision Sciences Institute Proceedings, March 2010. Pages 236-242.

    7 IT Planner:5 Steps to Green IT, eweek, October 15, 2007. Accessed onSeptember 12, 2010.

    8 IT Planner:5 Steps to Green IT, eweek, October 15, 2007. Accessed onSeptember 12, 2010.

    9How Green is Your IT? Save cost, better image, , Retrieved on November 01, 2010.

    10 William M. Sinnett. Green IT is more than a feel good issue, Financial Executive, March 2010. Pages60 63

    11 Smart 2020:Enabling the low carbon economy in the information age, A report by The Climate Group onbehalf of the Global esustainability Initiative (GeSI),

    12 David Tebbutt, Martin Atherton and Tony Lock. Green IT For Dummies, Wiley Publications, IEdition, 2008.

    13 Carol Baroudi. Green IT for Dummies, IBM Limited Edition, Wiley Publications, I Edition, 2009.

    14 David Tebbutt, Martin Atherton and Tony Lock. Green IT For Dummies, Wiley Publications, I

    Edition, 2008.

    15 Harvard Medical schools Green IT initiatives. . Retrieved on October 15, 2010.

    16 www.conservatree.com, ,Retrieved on November 23, 2010

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    17 Jason Cole, Helen Foster. Using Moodle. USA: O'Reilly Media, Inc., 2008.

    18 www.moodle.org. , Retrieved on 23 November 2010

    19 www.era.org, Accessed on 10 November 2010.

    20 Oracle Launches Tools For Reducing E-Waste And Simplifying Regulatory Compliance, BizTech,September 24, 2010, .com,

    21 CSR and Green IT. . Retrieved on October 10, 2010.

    22 Fost, Dan. Techies hit the green button, , June 01, 2009.

    23 Molla Alemayehu. The Extent of Green IT Adoption and its driving and inhibiting factors: Anexploratory study, Journal of Information Science and Technology, JIST 6(4) 2009, 2009.

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    Appendix:

    In your organization, are PCs configured for saving power when idle?

    Yes 86 % No 14 %

    Does your organization make extensive use of tools such as video conferencing or

    web conferencing as an alternative to travel?

    Yes 64 % No 36 %

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    Do the printers in your organization print double side by default?

    Yes 36 % No 64 %

    Which explicit goals, if any, are included in your organizations general Green

    Policy?

    Reduce carbon emissions 7% Reduce energy and cooling consumption 57% None of the above 36%

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    Overall, which stage best describes your organizations implementation of a Green

    IT or Sustainability Computing Strategy?

    Already implemented 0% Implementation in progress 29% In trial stage 7% In discussion stage 50%Not considering 14%