a message from richard r. kelley to our...

Dr. Richard Kelley

Hawai‘iloa anchors offshore fronting the Outrigger Reef Waikiki Beach Resort

Dr. Richard Kelley, Nurhan Enustun and Linda VG Kelley

NOVEMBER 21, 2015

O Ke Kai Series >> 6

A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER ‘OHANA

Nurhan Enustun >> 8

O Ke Kai Series celebration continues at the Outrigger Reef Waikiki Beach Resort

BY LUANA MAITLAND

The Outrigger Reef Waikiki Beach Resort’s O Ke Kai Series, “Navigating the Way,” supports the continuing efforts of the Friends of Hōkūle‘a & Hawai‘iloa to ensure the traditional Hawaiian canoe building and restoration skills are passed on to future generations. As Hōkūle‘a continues its journey around the world, its sister voyaging canoe Hawai‘iloa remains at home used as a training vessel for the next generation of navigators and crew. Before the Hawai‘iloa can make its way out to sea again, it is important she is made seaworthy and her crew well trained and ready to sail. The timing was perfect for an O Ke Kai Series celebration when Captain Russell Amimoto and his crew were asked to take Hawai‘iloa on a short training excursion from the docks at Sand Island to Waikīkī beach to join the Friends of Hōkūle‘a & Hawai‘iloa at the Outrigger Reef Waikiki Beach Resort on Saturday, Nov. 14. The sound of the pū (conch shell) could be heard from the Hawai‘iloa announcing her arrival just offshore fronting

Nurhan Enustun,mahalo and aloha

BY DR. RICHARD KELLEY

This week, I joined other members of the Kelley family in expressing our deepest appreciation to Nurhan Enustun, director of catering, as she leaves our ‘ohana and embarks on a new phase of life. Some say she is retiring, but knowing Nurhan for over three decades, I predict she will continue to lead a very active life, but structure it so she is more in control of its scope, pace and schedule. Nurhan was born in Istanbul, Turkey, where her father was a civil engineer. When she was 12 years old, her family moved to Michigan. I first met Nurhan in 1982 when Outrigger Enterprises purchased the 630-room Prince Kuhio Hotel in Waikīkī. The hotel had a fine dining restaurant, coffee shop and large ballroom with kitchen facilities capable of handling a wide range of banquets. Nurhan was part of the team that kept the food and

DENVER / HAWAI‘I

CALENDAR OF SIGNIFICANT EVENTS CELEBRATED WORLDWIDE

Wed., Nov. 25 Open Enrollment forms due to HR. Contact:YourrespectiveHRrepresentative.

Thurs., Nov. 26 Thanksgiving Day (public holiday) Visit: https://goo.gl/gTEuNo

Sat. Nov. 28 6 p.m., UH vs Louisiana-Monroe (football, Senior Night) Outrigger- sponsored. Aloha Stadium, Aiea, HI. Visit: http://goo.gl/QIlPqo

Fri., Nov. 27 15th Anniversary Outrigger Fiji Beach Resort (hosts) Outrigger Fiji Beach Resort, Sigatoka, Fiji.

Sat.,Nov.28 10a.m.,OpeningofCommunityTourismProject,ConuaSchool MeetingBure,ConuaSchool,Sigatoka,Fiji.

Sat. Nov. 28 15th Anniversary Outrigger Fiji Beach Resort (corporate) Outrigger Fiji Beach Resort, Sigatoka, Fiji.

Sun., Nov. 29 9 a.m. Sigatoka District Hospital Charity Golf Day, Sigatoka, Fiji.

Wed.,Nov.25 LoyKrathongFestival,Thailand.Visit:http://goo.gl/Ju5Q7u

Sun.,Nov.29 ChallengeLagunaPhuket2015,Phuket,Thailand. Visit: http://goo.gl/lzUeuQ

FIJI

THAILAND

Saturday Briefing is published by and for

hosts of Outrigger Enterprises Group (OEG)

Editor-In-Chief: RICHARD KELLEY Senior Editor: KATHY FOLEY

Supervising Editor: PILA HANSON Contributors: OEG HOSTS

Visit us online at: www.saturdaybriefing.outrigger.com

Submissions to Kathy Foley at [email protected].

© 2015 Outrigger Hotels Hawaii An Equal Opportunity Employer

Happy birthdayDEC 2: Mohamed Saaid Ahmed, Hans Bhairoo, Anuchit Bunma, Ranjiv Cartick, Julie A. Dueno-Wilson, Keshaw Gunputh, Rayanna Guzman, Rudolph D.L. St. Louis, Jonacani Tilalati and Ropate Tuiyalatina.

DEC 3: Myrna Dabu, Pitnes Enita, Marsha L. Kapu, Parkpoom Kerkuenjid, Jason M.K. Lee, Lacy D. Light, Christian Ray Josef, Farina Nazmeen, Stephanie M. Nojima, Pornthip Padthumma, Pongsak Sukhotu and Bruce Tidwell.

DEC 4: Zenaida Cachola, Melanie S. Gaboy, Marie Rolande Gangaram, Wanida Hosakul, Panit Khongmak, Jureerat Khwanmuang, Loata Radinikaba Korovou, Jessa Mae, Henrietta Medeiros-Larios, Naomi Ok Soon Pae and Ashish Kumar Prayag.

DEC 5: Colleen J. Hutt, Michel Linley Nirimappadu, Sudjai Phukowthong, Waisake Rarawa, Marie Anne Sophie Rougier-Lagane, Chalermchai Sathiankarn, Makelesi Saunivalu, Divina Tabayan, Chalermpon Tanapan and Latileta Tanitoka.

DEC 6: Marie Patricia Gokhool, Felix J. Karratti-Abordo and Sarutaya Kongsa.

DEC 7: Darren James Edmonstone, Junjira Funjumpoo, Stella Karsom, Shiela Manlutac, Shihaazu Mohamed, Elain Peng, Ingrid Rolles, Clayton G. Umuiwi and Hassan Wais.

DEC 8: Elizabeth P. Aspili, Paulo Buke, Leila N. Caceres, Glenn P. Galligan, Lourdes B. Kono, Concepcion Lamayo, Marjury Aguinaldo Omnes, Kyle B. Ormita, Inia Rasala, Marie Virginie Wendy Sarah and Concepcion A. Semillano.

If you are interested in a position listed below and meet the qualifications, please go to Outrigger.com and click on Employment at the bottom of the page. We only accept online applications for the open positions from internal candidates. If you have any questions, please contact your HR Business Unit Representative. Application deadline for the following positions is Nov. 27, 2015.

Housekeeper I (full-time and part-time)Must be able to work well with others, follow instructions and communicate in English. The ability to work any day and shift is required. Experience in cleaning and servicing guest rooms preferred.

Guest Services Representative (full-time)A minimum of one year customer service and cash handling experience, preferably in the hospitality industry required. Must have basic computer skills and ability to type 40 wpm. Must also be a team player with excellent communication skills and ability to work any day and shift. Japanese speaking, English reading and writing required.

Employment opportunities

PBN’s 2015 Business Leadership Hawai‘i eventBY NANCY DANIELS

Each year, the Pacific Business News’ Business Leadership Hawai‘i event recognizes the best in Hawai‘i business. This event has been Hawai‘i’s premier business recognition for the last 15 years and was held Thursday, Nov. 12, at the Sheraton Waikiki. Outrigger was nominated in the Innovative Company of the Year category and was recognized for embracing the authentic cultural programs and amenities unique to each of the iconic destinations in which we do business and sharing that with our guests in The Outrigger Way. We had a table full of supporters on hand with fingers crossed and were proud to be recognized as a finalist in our category. Congratulations to other finalists in our category: Goldwings Supply, Inc.; Hawaiian Legacy Hardwoods; Inovi Green; and Shari Saiki Designs and to Devleague who won top honors.

Sean Dee accepts an award of recognition on behalf of Outrigger from Dr. Deborah Crown

(Hawai‘i Pacific University Dean, College of Business)

Maika‘i award winners BY KELLY SMALLWOOD

The Global Contact Center, (GCC) recently honored our top retail and wholesale department performers during our Quarterly Maika’i Awards

Luncheon. For each month of the quarter, the top performer for each department is identified based on Key Performance Indicators (KPIs). Top performers are invited to a quarterly luncheon hosted by the GCC leadership team providing an opportunity to thank them for their hard work and dedication to providing excellent customer service and the ultimate guest experience to each and every guest with whom they interact. Mahalo to our top performers! RETAIL - July and September: Sara Johnson and June: Jennifer Lay. WHOLESALE - July, August and September: Rhonda Zarychta. LEADERSHIP TEAM - Rachel Compoz-Montoya. Mahalo for all you do to share The Outrigger Way and show our guests that we truly deliver upon our promise, “local culture meets world-class hospitality.” Congratulations again to each of our Maika‘i award honorees; mahalo nui loa for your hard work and dedication.

Jennifer Lay and Rachel Compoz-Montoya

Something’s up our sleeveBY BITSY KELLEY

That’s right! Outrigger has an exclusive partnership with Kahala Sportswear to debut a collaborative shirt collection, with proceeds going to support the Polynesian Voyaging Society (PVS) and its Worldwide Voyage. The limited edition collection includes two prints and two aloha shirt styles featuring the PVS and Outrigger logos. The first of two shirts are now available in Kahala Sportswear retail locations, select Macy’s stores and online at kahala.com. Our guiding principles include perpetuating Hawai‘i’s culture, protecting our planet, and instilling these values in the next generation, and we’ve long felt that PVS is cut from the same cloth with a mission of navigating toward a healthy and sustainable future. It’s an honor to be able to support PVS with this new collection and we’re pleased that our partnership with Kahala has been the perfect fit. Just in time for the holidays, the shirts are available in three different “reverse-print” colors. The spring line will feature modern and bright colors and will debut in summer 2016. Happy holiday shopping!

Outrigger Mauritius Beach Resort BY MARIO PONEN

Celebrating Family Day! Family Day is a time when our hosts and their families come together for food and fun! The event was held on 31 October at the “Vallée Des Couleurs,” one of the most popular tourist destinations in Mauritus. Fun activities were organized and clowns kept the children entertained throughout the day. A drawing was held for the children with all participants winning gifts. Good times and good fun was had by all.

Town Hall Meeting Our Town Hall meeting was held on 27 October at Ti Marmite Hosts’ Restaurant to recognize Hosts and Supervisors of the Quarter and present the Market Metrix and Revinate scores for July through September 2015. General Manager Pieter van der Hoeven congratulated honorees and nominees of the quarter and the entire team encouraging us to keep up the synergy and good work. Congratulations to our Supervisor of the Quarter Amaldranath Lowtun (housekeeping) and Host of the Quarter Annie Bezeguy (mini club attendant).

Supervisor of the QuarterAmaldranath Lowtun

Host of the QuarterAnnie Bezeguy

Host of the Quarter nominees

Congratulations are also in order for our nominees: Supervisor of the Quarter - Akanan Rohee (maintenance) and Host of the Quarter - Roshan Dowlut (spa), Vashna Mootien (kitchen), Kamini Boodadoo (housekeeping), Ravin Muckoo (front office), Veeren Vulliamay (stewarding), Ketty Jeanette (food and beverage) and Swalay Ramjaun (maintenance).

“TLR Sport 2015” BY CHAIRAT SAESIAO (BANKE)

Outrigger Laguna Phuket Beach Resort (TLR) held its annual “TLR Sport” event between Nov. 1 – 12, 2015 to encourage host unity and to thank hosts for their good performance and hard work throughout the year. Hosts enjoyed playing table tennis, Pétanque (similar to bocce ball), beach volleyball, beach soccer and other fun team games. At the event’s conclusion, a delicious meal was enjoyed at the Marine center.

Pétanque

TROPHIES

LET THE GAMES BEGIN!

KAYAK RELAY

VOLLEYBALL

GAMES

TABLE TENNIS

KAYAK RELAY

SOCCER

TEAM TLR

GAMES

Dr. Chuck Kelley climbs aboard the Hawai‘iloa to present ho‘okupu

to Captain Russell Amimoto and crew

Dr. Chuck with Kaleo Kia (chanter) and canoe captain Keali‘i Kam

Dr. Chuck and Hawai‘iloa Captain Russell Amimoto

Luana Maitland, Kaleo Kia, Jasmine Dempsey, Sean and Lexi Dee, Kaina Holomalia, Dean Nakasone, Tay Perry and Dr. Chuck

O Ke Kai Series ... << From 1

the Outrigger Reef Waikiki Beach Resort. On the beach Kumu Blaine Kia and the Men of Kahulaliwai responded in kind, welcoming Hawai‘iloa. Traditional chants, hula kahiko and the beating of the drums by Hālau Ka Waikahe Lani Malie followed as Dr. Chuck Kelley, Dean Nakasone and Outrigger ‘ohana, friends and guests gathered in anticipation of her arrival. Dr. Chuck and chanter Kaleo Kia paddled out on canoe to greet Hawai‘iloa and her crew with ho‘okupu (gifts) presented to Captain Russell. In return, an oli was presented to Dr. Chuck accepting the ho‘okupu. Passengers aboard Hawai‘iloa Tay Perry and VP of The Friends and Hōkūle‘a and crewmember Kaina Holomalia returned to shore with Dr. Chuck and Kaleo where a procession of Outrigger hosts awaited with lei. The ceremony continued in the Ocean Tower lobby with a display of canoe building tools, scale models, maps and literature. “Talk Story” sessions were held with Hōkūle‘a crewmembers Dr. Michi Wong, Mikiala Akiona and Kaina Holomalia. Kaina was on Hōkūle‘a’s leg to Mauritus and had the opportunity to stay at the Outrigger Mauritius Beach Resort. When asked about his experience on the island, he replied, “I enjoyed the hot shower and the most comfortable bed.” Video footage of Hōkūle‘a’s worldwide voyage was shown and students from the Kānehūnāmoku Voyaging Academy were on-hand to share lessons learned at an early age of sailing canoe, maritime skills, non-instrumental navigation, elemental observations, teamwork and communication. A variety of Hawaiian cultural activities were offered including mini canoe making by Calvin Hoe, a display of Hawaiian weapons, fish hooks and the making of traditional hau cordage by Umi Kai, canoe petroglyph stamping and coloring taught by Lynn Cook, and ti-leaf kūpe‘e by Kahoaka. VIPs who were invited to “The Outrigger Journal” book launch were escorted to the Voyager’s Deck for a Champagne brunch hosted by Where Hawaii, a feast fit for ali‘i of tasty food samplings of the Pacific including fresh island fruit, taro, ‘ulu, coconut, seafood chowder, mini SPAM musubi, salmon and avocado, fresh corned beef patties, Tahitian poisson cru and more.

A heartfelt mahalo to the Friends of Hōkūle‘a & Hawai‘iloa, Captain Russell Amimoto, Joy Ancheta, Escort Vessel - PVS Mālama Honua and Hawai‘iloa crew, Hōkūle‘a crew member Kaina Holomalia, Michi Wong, Mikiala Akiona, Bonnie Kahapea-Tanner – Kānehūnāmoku Voyaging Academy, Kumu Blaine Kia and the Men of Kahulaliwai and Hālau Ka Waikahe Lani Malie, Umi Kai, Lynn Cook and Calvin Hoe. And to all of our hosts who came out to celebrate and welcome our lifelong friend, Hawai‘iloa.

O Ke Kai Series >> 6

Cindy Maloney, Marylou Foley and Jay Dowsett

Master weaver Calvin Hoe with Mahina

Kumu Blaine Kia and Hālau Ka Waikahe Malie and the Men of Kahulaliwai Hālau Ka Waikahe Lani Malie

Lei greeters Norilyn Pagaragan, Mercy Valdez and Jo-Ann Yonamine

O Ke Kai Series ... << From 6

Lei greeters Robin Estrada, Charlene Goo and Jennifer Cabasag

Nurhan Enustun ... << From 1

Nani Naish, Kathy Carey, Bitsy Kelley, Nurhan Enustun, Colleen Heyer, Linda Jane Kelley and Jenny Kelley

beverage department humming and, as things moved forward, I gave her more and wider responsibilities, which she graciously accepted and gracefully fulfilled. In 1993, David Carey assumed Outrigger’s CEO responsibilities and, when we sold the Prince Kuhio in 1999, he asked Nurhan to remain with Outrigger as coordinator of the wide range of meeting and banquet events in our various Waikīkī properties, particularly at our two beachfront hotels and the OHANA Waikiki East. Nurhan has also coordinated a number of outdoor events away from Waikīkī, many of which involved setting up tents, providing electric power and arranging for lighting, field kitchens, portable restrooms, etc. Activities like these must be coordinated much in the way a maestro coordinates a symphony orchestra playing for a big theatrical production like the Nutcracker ballet. Everything must be perfect and exquisitely timed. The musicians, dancers and stagehands must work like one. At an Outrigger banquet or event, our guests expect warm steaks, crisp salads and cold ice cream.

In her 33-plus years at Outrigger, Nurhan never failed our ‘ohana or fell short of guest expectations! What an enviable record she has compiled! This week, you might say we “turned the tables” on Nurhan. Dr. Chuck and his wife Jenny invited members of the Kelley family to their home for a dinner honoring her. The theme of the evening recognized Nurhan’s roots in Turkey. Each guest was asked to bring a dish of popular Eastern Mediterranean fare. Nurhan did not have to lift anything other than a fork holding a bite of tasty kebab or baklava or a glass of wine in response to a cheerful toast. And there were many of those throughout the evening. Nurhan, thanks for all you have done for Outrigger, our guests and ‘ohana. We wish you good health, long life and lots of fun in the years to come.

Calling all volunteers!BY CORPORATE COMMUNICATIONS

Outrigger is sponsoring a ton of events and we need your help! Reach out to these event coordinators to volunteer; it’s never too early to save the date!

DATE EVENT VOLUNTEER CONTACT

SUNDAY, DEC. 6 XTERRA Trail Run World Championship Thaila Kaikana [email protected]

SUNDAY, DEC. 13 Honolulu Marathon Hitomi Saunders [email protected]

TUESDAY, DEC. 22 Hawaiian Airlines Diamond Head Classic (UH basketball) Gay Shinbara [email protected]

JAN. 7, 8 and 10 Outrigger Volleyball Invitational (UH men’s volleyball) Glaiza de Gracia [email protected]

THURSDAY, JAN. 14 Outrigger / Sony Open Mini Putt Challenge Heather Doeringer [email protected]

MID-FEB Outrigger Opening Series (UH baseball) Lorry Ijima-Sato [email protected]

a message from richard r. kelley to our...

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