a little less conversation: how a new approach to 360s helps employees take action
DESCRIPTION
This presentation shows a fundamental problem with the 360 degree feedback process most organisations are taking, and offers a solution based on our background as management consultants. The problem is that the reports generated by most tools do not show clear priorities. The feedback-review meeting thus becomes an hour long interpretation of the results, which dilutes the impact and makes it difficult to prioritise areas to improve. The solution we offer is to use gap analysis - a common technique used by management consultants to help teams or companies prioritise their strategy. This same technique can be used to bring together 360 degree feedback and present really clear messages to the employee. The feedback-review changes from a conversation on 'What do these results mean?' to one on 'How we can help you tackle the biggest opportunities to develop?' We have gone on to implement a tool that provides that solution: Spidergap. Visit https://www.spidergap.com/sample-report to view the ground-breaking employee report that really does make it easy for the employees to prioritise and action their personal development. Alexis Kingsbury presented these slides at the 2013 HR Change and Transformation conference in London. We'll be uploading the video in the near future. Get in touch with [email protected] if you want to discuss in the meantime!TRANSCRIPT
@thespidergap
A Little Less Conversation…
How a New Approach to 360s Helps Employees Take Action
@thespidergap
Alexis KingsburyMarketing Director (& Co-Founder) of Spidergap
@thespidergap
What we’ll cover today
‒ A fundamental problem with existing 360 tools‒ A new approach that gets better results while using
less of employees' time
‒ A special offer from Spidergap
‒ Q & A
@thespidergap
How 360 degree feedback works
Results
Plan
Results
@thespidergap
How 360 degree feedback works
Results
Plan
Results
Claire
@thespidergap
How 360 degree feedback works
Results
Plan
Results
@thespidergap
How 360 degree feedback works
Results
Plan
Results
@thespidergap
How 360 degree feedback works
Results
Plan
R
Results
@thespidergap
How 360 degree feedback works
Plan
R
Results
RResults
@thespidergap
How 360 degree feedback works
R
Results
RResults
RPlan
@thespidergap
The fundamental problem
@thespidergap
R
Results
How 360 degree feedback wo rks
@thespidergap
@thespidergap
R???
How 360 degree feedback wo rks
R
Results
RResults
@thespidergap
The feedback review meeting
R
Results
???
9.018.178.47
R
???
9.018.178.47
@thespidergap
How can we overcome this?
@thespidergap
We found a new approach
‒ Previously a management consultant‒ Helping leaders in large organisations to
develop strategy‒ Using gap analysis to help prioritise
@thespidergap
We can gap analysis to achieve more from 360 degree feedback
@thespidergap
Using gap analysis, we can show clear priorities, enabling employees to focus on action
R
Results
R
Plan
@thespidergap
How?
‒ Better quality feedback‒ Clear prioritisation‒ Easy to use reports
@thespidergap
How?
‒ Better quality feedback‒ Clear prioritisation‒ Easy to use reports
@thespidergap
How?
‒ Better quality feedback‒ Clear prioritisation‒ Easy to use reports
@thespidergap
How would this feel?
@thespidergap
@thespidergap
“With this report, I can actually say, hand-on-my-heart, that these are the
learning priorities of these individuals. Now that's powerful.”
Learning and org. development consultant, Institute of Fundraising
@thespidergap
How?
‒ Better quality feedback‒ Clear prioritisation‒ Easy to use reports
@thespidergap
Any questions?
@thespidergap
Come to our standFree sample reports / sweets
[email protected]+44 (0)203 290 5432
@thespidergap
or
@thespidergap
Download our sample report from https://www.spidergap.com/sample-report